Reviews of Royal Caribbean Cruise Terminal. (Travel Agency) in Tampa (Florida).

Royal Caribbean Cruise Terminal

596 Reviews

278 Comments

Travel agency

815 Channelside Dr, Tampa, FL 33602, United States

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Information of Royal Caribbean Cruise Terminal, Travel agency in Tampa (Florida)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Royal Caribbean Cruise Terminal

Amy

We walked from the parking deck to the ship in Tampa. It was pouring the rain, and it isn't covered. It's a little far. If we go back to this port, I would definitely pay extra for the valet parking. Make sure to write or take a picture of the deck and the car lot # so you can find your car quicker. We took The Enchantment of the Seas to Costa Maya, Cozumel, and the Cayman Islands. The food is pretty good. Stuff to do and the pools are good. I didn't care much for the shows. Magic guy and the comedy guy was okay though. Maybe the shows are for and older crowd? I do like the Carnival shows better. We did have a lot of fog the last day that got us 12 hours late to the port. I appreciate the safety they took and feeding us until we got off. Embarking was good. Disembarking was chaos, but that might of been because of the fog and being late. Overall, is was a good ship. In Cozumel, we just stayed at a resort for day with unlimited drinking and food. In Costa Maya, we did the Mayan Temples. In the Cayman Islands, my husband took a snorkeling trip. I just walked in town.

Larry Hansen

For the price, this is very good cruise vacation value. Consider mostly all are vaccinated and masks are *almost* universally worn indoors. Outside not needed, of course. The food, entertainment, ports, and beauty of enjoying gorgeous sunrise and sunsets make this a winner for me. Not for everyone, of course.

Barbara Curley

Brilliance of the Seas 12/24/22 -12/29/22 Pros - Check in was quick; Buffet options were good but volume of desert options dwindled the last 2 nights Cons - Possible food poisoning from cheesecake in main dining on the 28th; waiting for dessert in main dining is way too slow, plus we are there to eat not be entertained by the guy with the mic; Elevators are very slow; Bed was like a rock; Buffet closes by 9 then you have to go to another location and wait in line just to get a cookie, speaking of which they're needed to be a variety of cookies each night my husband was disappointed that he couldn't have chocolate chip cookies other than the very first night; the ice cream machine is available between lunch and dinner but is blocked off so you have to walk around barriers to get to it between lunch and dinner (move it and snacks to the begininning of the windjammer); too many kids running around unsupervised (yes its the holidays but where is the game room (pool table, air hockey,etc) for adults and why is the adult only pool closed by 8:00 p.m.); had no desire to sit in hard wooden chairs in the pub; last but not least why isn't there a lounge chair or 2 for each cabin with a balcony, especially the cabins with extended balconies? These are just my opinions, but 3 stars seems more than fair for the food poisoning alone.

Robert Baker

Experience super excellent 🤗we loved Royal Caribbean 🤗❤️ …

Jonquel NYC

We took a Cruise on the Rhapsody of the Seas and it was Great!! The ship wasn't that big and kind of reminded me of the "Love Boat." We had a group of 9 and everyone thought it is definitely something they would do again. We had an awesome stateroom attendant, Iwayan. He was on point. The food was very good and the service was great as far as cleanliness - very! The crew was in tip top shape on every aspect. We had dinner every night in the Main dining room. Our waiter Zo and his Assistant Dorian were outstanding and the food was good. I loved the whole experience. Check out some pictures I posted They have live music daily around the ship. One group that stands out in particular is a 3 piece band and singer by the pool. Amazing talent. It was Great! I can go on and on. Check out the website Royal Caribbean International. This was my first cruise and will be doing others for sure. Maybe next we could have a larger group. Also the price is very fair. I should have done this sooner!

Ken Baker

Just got off the explorer of the seas a week or so ago. The cruise itself was great. I’m not much for shows but the shows we did see were moderately entertaining. The pools were clean and well maintained as were the hot tubs. Accessibility was largely good - only lacking the ability for my wheelchair bound brother and grandfather to access the helipad. My grandfather didn’t care but my brother was put out. The food was 9 out of 10 almost every night. When snapper was the fish of the day it was the best snapper I’ve ever eaten. The next night the snapper was a menu item. It was terribly dry and over cooked. Like shoe leather. There is no reason for the food to be in that state. It was almost like an apprentice line cook was running the pass for the night. Terribly disappointed that second night. The first night was hands down the best snapper I’ve ever had. The second night was hands down the worst. They brought me a fantastic steak to replace the shoe leather fish and I was quite happy with it. Chops - the premium steak restaurant is worth every penny. Ship was well laid-out and easy to navigate. Despite their being a medical emergency that had us return to Mexico we arrived at all destinations on time and were happy with what we encountered. Leading up to the cruise we had some issues however. Firstly we had a large group (15) traveling together. In order to sit together at dinner we had to each call in, first give them our reservation, then the reservation numbers of the people we wanted to sit with. So, for 5 rooms, I had to call and give them my reservation numbers and the other four reservation numbers of my family. Then they each had to do the same. Which is all fine and good if it had worked. But it didn’t. I had to call in three times to ensure one reservation number was linked. The first two individuals were clearly from another country and struggling with their understanding of English. The third person was an English native speaker and solved our issue. Secondly they said on the phone they could seat 15 of us together at the same table. However in practice what we had was a table for 6 and a table for 9 kinda near each other. Every night we had 14 seats for 15 people. The last night The maiter’d brought the tables together and connected them with a small table and made sure we had 15 seats. This meant a lot to my parents who were torn trying to eat with so many people. Thirdly the cruise was for our parents 60th birthdays and 40th anniversaries. We asked them to do something on Tuesday and Thursday - one for each - but didn’t verify it. Apparently it was never entered into our records... so we ended up having to ask the waitstaff who were fantastic and went above and beyond my expectations. We had 6 kids with us under 14 and had no unexpected charges. At check in they ask how you want each person to pay for what they charge and for the kids - do not let them charge is an option. All in all though it was a fantastic time and trip. We will be going again and are already planning our next one. For a group of 9. 15 is way too many people to keep everyone happy.

Charity Leber

Went on a 4-day cruise to Cozumel and it was my first cruise. It was an amazing time- lots of friendly staff, lots of fun activities, and great food! Our waiters were the greatest and we had so much fun getting to know them. Everything was very clean and always plenty to do. I especially appreciated the serve-yourself soft serve machine (this was the only place I had to wait in line). Everything was timely and our room was always taken care of for us whenever we came back between an activity or meal. We were on brilliance of the seas. The staff was so friendly and we loved Royal Caribbean!

Community Family Church

The embarkation process is fast and efficient. Staff were friendly. We've sailed with Brilliance of the Seas. The ship is stunning! Not too massive, but definately big, in their mid-class ships. Food onboard was EXCELLENT. Our only "complaint" is that our 4 nights were way too short as we were not ready to leave our Brilliance experience. From booking to disembarkation. It comes highly recommended. We booked a balcony cabin. It was comfortable and had everything we needed (including breathtaking sunrises and sunsets 😊). This was our 5th cruise, (our 1st with Royal Caribbean) but by far our favourite. Did I mention the self-help ice cream machine in Windjammer? Unlike other ships all dining areas are inside. The main dining hall has 2 floors and a beautiful staircase. Elevators overlook the ocean and others overlook the entertainment area inside. All elevators are transparent making for a view even if you go up 1 floor. So much happening on this cruise, everybody will be entertained. We appreciated that drinks packages could be pre-bought and are bottomless. Our bottomless mugs were already in our room at embarkation. A dream cruise.

albert williams

Overall it was an exquisite experience from start to finish.From the minute we boarded the ship, till the time we were back on shore in Fort Lauderdale, the staff was wonderful, patient and extremely helpful.Everything from Soup To Nuts and everything in between was wonderful. The decor the food,all accommodations even down to the choices of wine and beverages, was simply wonderful.We felt at home even though we were hundreds of miles away from where we came from.Every member of the staff from the captain down to the busboy, let us know that we were theit priority and they went out of their way to make us feel at home. I read in some of the reviews that some said the ship was a little on the old side. but I say that in my estimation,this is one of the best cruise lines that I have ever been on it even though this was my first real cruise vacation. I read and researched extensively about other ships and cruise lines but to me this one is second to none .

Tatiana Becerra

We enjoyed a 5 night cruise to Cozumel & Costa Maya. For our excursions we went snorkeling followed by an amazing massage on the beach. We also took a wild ride to the Jade Caverns! The cruise ship was loaded with entertainment including the casino, trivia, live music, mini golf, ping pong and pools. Absolutely incredible experience and can’t wait for our next cruise.

Shawn Anderson

Small port. It was easy to find also. There's other parking nearby that might be cheaper. Good price for a 4 day cruise ($60) and parking is right by the ship. I was able to see my vehicle from the ship lol

Carmen Hatfield

Efficient. Not the cleanest restrooms. My experiences there are all pre covid so things may have changed in the last three years.

John Atchley

Well organized. The terminal staff knows how to keep the crowds moving. There is very little wait times for America passengers. None US citizens; strongly recommend getting there two hours early for customs and boarding.

Rodolfo Patrick

It does not sit well with me having to pay for certain foods in the main dining room, I suggest they just remove them from the menu, period, rather than appear greedy for more money.

Tad Griffin

Nice location close to hotels, restaurants, bars And plenty of other attractions. The aquarium is next door also. Very easy place to arrive a day ahead and set up for your cruise. Everything is easy walking distance. A+

Pam Connors

Loved my time on the cruise and going again on February 9 wonderful time on the serenity of the seas

Amber Cooper

The ship was relatively clean, but wash your hands. Alot. The crew seemed over worked and by the 2nd to last day (4 day cruise) they were like zombies. Our wait staff was excellent so was the food.

Mary Salsbury

If ever wanted to go on a cruise to the Western Carribean please use I-Cruise. They have excellent customer service. We had Donna ext.81817.

Tony Lopapa

Thanksgiving cruise to Key West and Cozumel was great. Room with balcony was restful, meals and service was exceptional.

D Cooper

Love sailing out of Tampa! Quick and easy on and off the ship. Use the valet parking its well worth the few extra dollars!

Glen Buchanan

"Less" is not "best". On the second cruise since COVID, it seems the cruise industry has declined significantly....but prices have not...

Julie Semento

Love sailing on Royal Caribbean ships! Tampa Port is easy to navigate!

Chari Jackson

Wow!!! Two years planning this family vacation of 15. Cancelled twice by COVID and I feel exhausted before my sail date. I have spent over 10 hours of customer service call to fix things done incorrectly by the reps I thank Daniel Arabelo For all his help in fixing the mess and making it work at the end. I hope our sailing goes smooth because I started with a sour taste in my mouth already!!!

dell466l

Was a wonderful cruise on one of the largest cruise ships on the planet 😁👍😎👌😍 …

Aprielle Slajchert

The ship was very clean, Stewart was awesome. Entertainment was fun. Food service was terrible. Dining room extremely slow. Wind jammer food was blan and just thrown together. Nothing was really appetizing. Food was cold at times. I lived on breakfast and the park Cafe most times. I was extremely disappointed after just sailing on the oasis in November. Christmas cruise was under staffed and under experienced, It showed.

P.K. Wooten

Easy peasy. Got to the port got through tickets and everything sat down and had time to eat a Danish and have a cup of orange juice they called us got in I say total maybe 30 minutes

Debbie Purcell

Looking for a short vacation? Take a cruise from Tampa. Definitely worth the money. For around $600.00 per couple, where can you find a nice room, 3 meals a day and entertainment? Lots to do on a cruise ship, relax by the pool with an adult beverage, funny game shows, gambling or catch a fantastic show in the theater. Stopping at foreign ports to explore. For a little more money, you can get your stateroom upgraded to a balcony and eat at speciality restaurants. My husband and I are avid cruisers and this is how we spend vacation time.

Sanjay Kulkarni

Convenient drop off and pickup and close to city parking spaces

Fred McLean

We sailed out of here on Saturday afternoon and returned on Thursday morning. Checking in was fairly straightforward and all of the staff were extremely helpful. On our return, we chose to have the ship's staff transfer our luggage to the terminal for us rather than lug it ourselves. We were lucky to have a late luggage call which allowed us to enjoy one final breakfast aboard ship. Once we claimed our luggage, we hired a porter to transport it through customs. I highly recommend using a porter, because we breezed through customs. My only complaint was that there is minimal seating outside of the terminal. We cleared customs so quickly that we were finished about 45 minutes before our transportation was scheduled to arrive. Luckily for us, our transportation arrived early. Otherwise, we would have been standing around for a half hour or more.

Tyler Leber

Friendly staff and a good atmosphere! We couldn't find our bags for a while once we got back but several workers were prompt in helping us out. The cruise ship itself, Brilliance of the Seas, was fantastic. Our room was nice and we loved going to all of the different performances and activities.

Neil

They made the entire experience a pleasure. They couldn't have done a better job. Kudos to the entire team and thank you for a memorable cruise.

Vanessa McCleary

The customer service was above and beyond. The head chef, waiter and asst were so attentive and intuitive. Items appeared before we could ask and when they sensed we weren't happy with the selections they went to other parts of the ship to make us happy. I especially loved when they found a flourless chocolate lava cake for me. Best Cruise line ever!!!!

Michelle Fenske

Was easy. No long lines to get onto the ship. When you get off the ship make sure you get a porter to help with your luggage. It allows you to skip the long custom line. It is well worth the tip you pay to the porter especially if you have to catch a flight. For secure parking the cost is 80 bucks for 5 days. Parking across the street was 40 bucks do not know about the security. Around the area could use a good cleaning and landscape.

Yuji Eric Yabumoto

Very inviting and bright terminal that makes going on the cruise a very enjoyable. There are people outside the terminal looking to get tips for carrying your bags. If you are going to carry your own bag, you have to tell them to not touch it or else they will by default and then ask you to fork over money.

BnChErRy !

Me and my husband took a cruise and it was simply amazing. Perfect vacation for the two of us. I highly recommend if your looking to get away from your normal atmosphere. We had a great time the shows were amazing and there is always something to do.

Scott Lunsford (Pop Pop)

We enjoy Royaly Caribbean cruises. Have been on several other companies cruises which were great as well but we still prefer this Cruise Line. The cruise terminal here is fairly new. We were able to get through without any problem and board the ship. The lines move rather quickly and efficiently

Geri Meronek

Getting off ship was not organized well

Shelley Pleva

The cruise was great and welcoming. The only think that was upsetting alot is the fact they don't celebrate Christmas. They can't even decorate the tables to make them look nice for Christmas. We asked management and they had no idea why. That was a huge disappoint.

Jim Chapman

Was a great experience beautiful ship service was outstanding the only problem was after the relaxing massage they stressed me out trying to sell more stuff

Todd Steele

The terminal itself is fine. The signage for parking and confusing street signs is another story. The city needs to do a better job of directing visitors where to go. These terminals bring a lot of revenue to the city, spending a few dollars to improve the area around them wouldn't hurt.

Mrs Sims

Our cruises get better each time we take one out of Tampa. RCI hires staff who are friendly, knowledgeable, and efficient. Each person made us feel valuable & special. The people are the reason for choosing RCI. Second is the food. For this cruise (2/15-22/2020), Rhapsody of the Seas provided several venues for delicious food choices. If we wanted to eat healthy or if we wanted to indulge in not so healthy options, Windjammer had it all. Everything looked good and tasted better. The staff circulated, getting beverages, utensils, or whatever was requested of them. Smiles started at the entrance (where we also got hand sanitizer), continued throughout the meal, and didn't end as we exited, getting more hand sanitizer. When we were in Edelweiss, Sheilla greeted us at the entrance, making sure we got our table for personalized service from Wai & Sanjeev each night for dinner. Entertainment was not Broadway similar like the Quantum classes, but the comedians were exceptional (Rondell Sheridan & Marcus Monroe - who also juggled!) & the orchestra & singers/dancers might one day be on Broadway. Only a couple of shows put me to sleep due to slow, hypnotic songs or dancing. That's just me. We enjoyed the ports, one leisure honey & Tequila excursion, and just walking around when docked or around the ship. RCI knows how to deliver!

Pamela Hall

EVERYONE was so friendly and readily available to help. Only bad thing, wish we were told we wouldn't have our luggage when we'd get to our rooms. We have long sleeves on & its hot!!

Landon Sanders

Staff was friendly, the entire security screening and check in process was smooth without any kinks. There was a bit of a line but the workers all kept things rolling. Great way to start a vacation.

Dan Wright

Had a pretty good time,,, it was my first cruise, so I don't have that to compare it to. Went thru a nice thunderstorm for about 12 hours, not good. The port stops in Mexico was quite memorable. Mas Tequila

Karthik Kompella

It’s a fun place. I liked the outing. Doesn’t typically give you something that you’d be surprised. Just a fusion of cruise and mini casino.

Lori Mirabole

5 day cruise review; Dining , food and shop stewards 5 star. The festivities are scarce . I am a Activity Director and they need to step it up. The karaoke was quite short and the woman kept telling us she skipped her 15 min break. So if this is your biggest crowd why wouldn't you let it last? Grant you, I don't sing but come on it's free entertainment. The comedian was humorous but the adult show is at 11pm and nothing going on to keep you awake until then. So you either eat, sleep, lay by pool or gambling?all self directed activities. Come on guys let's entertain people that's what a cruise is for. Funny thing, I had someone go on the weekend cruise right after me and said the same exact thing.

dennis B.C.O

Royal Caribbean what an awesome place I cruised on the brilliance of the seas ship little over a thousand feet long and a little over a hundred feet wide it was awesome the staff was awesome the wait staff was actually great sense of humor said I got the same wait staff every single day of the week they were assigned to my table new mylikes new my dislikes this ship took such great personal care of my family the entire lot time we was there I couldn't speak more fondly of these peoplemy cabin was cleaned daily sometimes twice daily they turn down my sheets at night and they made my bed in the morning I never was wanting for anything the entire time that I was on this cruise ship it was the most awesome experience I have ever experienced in my life it was also my first cruise experience and an experience that makes me want to go back to the cruise industry over and over for my future vacations and Royal Caribbean will most likely get my business they won me over in a major way. thank you Royal Caribbean and thank you Brian so the seas for such an awesome vacation experience that I will never forget...

Adam Faris

We used this terminal in early April 2017 to begin our cruise to Grand Cayman and Cozumel. In general, this terminal is laid out very well and moves people along efficiently to clear all the necessary security checks before boarding the ship. The only reason it didn't get 5 stars is because the signage at the entrance is a bit lacking. Not real clear where to start the whole process. Otherwise, as positive an experience as can be something which involves the TSA.

Douglas Blackman

Cruises terminal good condition, that's more than I can say for the ship, Majesty of the seas. The only good thing I can say about it was the comedian. He did most of his show on a unicycle, one of the best acts ever. .

Don Strasburger

Very confusing when you arrive. Check in line very long. Went to international check in because of Malaysia passport and got through quickly. Lady doing check in was great. Staff on ship are great.

Katina Delk

Our stateroom staff, Sherwin was fabulous. The port of calls were Key West and Cuba - Cuba was awesome. The entertainment was typical of cruises: trivia, karaoke, piano bar, pool deck movies. I was traveling with a group of 12 and there is a common complaint - drinks and food. If you are vegan, you are in trouble... not a lot of variety. After 10:30 PM not a lot of options for anyone. Below is the review left during a portion of the Royal Caribbean survey: Getting back to the food and dining. The purpose of the cruise is food, fun and drinks on a ship. The fact that you have the ability to make "johnny rockets" quality food but don't throughout the cruise is absurd. Carnival has Guy Fieri and it's part of general dining. I get charging extra for steak and lobster (which used to be free), but not for burgers. Plus, the available options at the deli on the last day were pitiful. It was a random culmination of leftovers: chili with beans, stale taco shells, nacho cheese and pastrami. The last night on the ship I tried to make due and break stale taco shells to make chips with cheese sauce. 10:30 PM to 11:30 PM there should be more options. And who doesn't want a late night bowl of icecream, especially with the movie on deck. Oh, and now we charge for popcorn? Now that I'm typing all of this... I'll probably just recommend Carnival. They charge more for pictures and drink packages, but they dont water down drinks. I feel like I spent significantly more are Royal Caribbean and received less. I will be coping and pasting this review to Google and Yelp.

Barbara Moor

Very fast embarkation and debarkation. Customs goes very quickly. A lot of seating beside drive up waiting for a ride plus clean restroom.

Larry Kniess

Friendly, kept everyone moving, could of had our luggage grouped together which would have helped to prevent missing a bag. However, they called us and since we had already departed, were sending our bag home via UPS. Thank you!

Georgia Boyd

Wonderful experience. Just wish there was not so much focus on trying to get you to spend money on the ship. The aggressive marketing takes away from the experience. Otherwise, the score would be 5.

Joshua Smith

One of the easier ports to get in and out of, depending on where you've been of course. Sometimes US immigration and customs can take a while, but the terminal has always been efficient when getting folks on and off the ship.

Excellent and fast service, no issues whatsoever even though I left part of my luggage behind. (They just told me that I needed to wait a few minutes, you know, every body is getting off the ship; and they took me right back in to grab my stuff.

Mike Reiter

Recently took a cruise to Key West and Havana, Cuba. The first was just as we remembered it. The second was interesting, to say the least. Take a beautiful place full of classic Spanish architecture and let it decay in a communist regime... That's Havana today. The classic American cars look great, even those with Russian/Soviet motors...

Estanislau Fiorito

Very nice

K SR

In need of some good renovation. The pick up /drop of area is very tight and becomes a traffic jam. Some seating at different points through the process. Toilets are very old.

Mike Curley

Check in was great,fast.

Linnie Zellers

The new Cruise terminal is lovely it's nice and clean easy in easy out the staff is lovely there's plenty of room to find your luggage, they move everyone through the terminal pretty quickly the lines don't seem as long as the old terminal I'm really happy with the last few cruises coming in and out of the new terminal.

Smokey Einstien

Very nice terminal, when you return from your cruise pay the porter $ 5-10 and he will take you to the front of the line, it's awesome.

Bolivar Moran

Very good

Anita Horn

Very friendly staff. Very nice atmosphere. Very quick service. Very nice facility. Parking was a little expensive. But parking is about this much at all of the terminals.

Gerrie Jones

this time last year I took a cruise to Cuba everything was perfect the ship was perfect the staff, the food, the tours everything cannot wait to go on another Royal Caribbean trip.

Ian Glenday

Despite late boarding Majesty of the Seas due to a scheduled Coast Guard inspection the staff at the Port did a great job getting everyone through the process as quickly as possible. Thanks to you all!

Kathy Watkins

The terminal is marked well. Parking is premium but convenient amd easy to carry your luggage to the valet or ship.

Severia

We arrived early for our departure to Key West and Cuba! Staff was pleasant and organized!! Was able to take multiple pictures 🤗 …

W Bills

Meh. Food was mediocre. Lots of the entertainment was raunchy. Room was fine. Ports were fine. I prefer a Disney cruise.

Sally Morgan

Wonderful cruise experience.... everyone onward went overboard to satisfy our every whim and we were 6 senior ladies traveling together with special needs!

Sandra Digirolamo

Just right across the street from the cruise ships.it is covered parking. Prepaid online prior to cruise. Would definitely use again.

Flo Ratcliffe

Easy valet parking. Get a porter when picking up luggage. They avoid the long lines waiting for Customs and we went right to the front.

Jan Johnson

Crew is awesome! Food is awesome! Activities are awesome!

Grace Jablonski

It is pretty easy to navigate. I’d recommend the parking garage across the street so your car is covered and it’s a little cheaper.

Jerry Crawford

Very convenient parking lot and it cost $15 a day. But it's a hassle lugging luggage to and from cruise ship since it's a block away.

Denise A.

Entertainment at Boleros on 7, Spectrum on Deck 4, Pool on Deck 11, and Starlight Dining Room on Deck 4, Sorrentos Pizza on Deck 12, and Compass Deck 12 food was delicious.

JT Harper

Lots of shops. Folks are a little aggressive about getting you to visit their stall. Be sure to always haggle on price to get the best deal...

Helms Farms

Terminal signage is a little less than expected. Royal Caribbean personal are a welcomed sight.

Mr. Nieves

Everything runs smoothly, as a vacation MUST be! From parking to disembark! Very Easy to follow through. Thanks!

Mini Ferrazano

Just got on board, had a delicious lunch, now waiting to enter my room! So far smooth sailing!

Mitch Karp

Had a blast. First cruise. Staff wonderful. Will go again..

Ruth Hall

As far as cruise terminals go, this one was awesome! Clean, spacious and well staffed.

Kathy Ramsey

The service, food and shows were all great!

Walter Sanders

Royal Caribbean got us in and through the lines very quickly onto the boat and had a great time!

DL A

It was fast and deff had a good COVID protocols.

Paul Boone

My first cruise......it was good. Staff were very courteous and delightful.

Joe Donaggio

Incredibly easy to get through. The staff was very friendly and the embarkation was a breeze.

Casey Tennant

Thank goodness I booked through my travel agent because the Royal Caribbean customer service is challenging to deal with...

Roger Safian

Quick checkin and friendly staff. Great way to start a cruise.

Cynthia Myers

Only 2 custom officers to clear the whole ship

Patricia Dulac

Very easy terminal to get around. Staff very pleasant and organized.

Royall Brown

Love all cruise terminals. It means I am going somewhere exciting.

j rhodey

Organized chaos, overall well done and fast

Carl Elder

Wonderful cruise experience staff and service was great will definitely use Royal again

Deborah Hamilton

Clean and efficient checkin and parking is right outside the door. Well worth the price!

Fabiola Theophile

Went on a cruise to cuba and cozumel. We had an amazing time. Very friendly staffs

Jim Thibault

It is functional, did not find it that exciting

Kemberly Martin

Excellent service easy onto ship love the valet parking

Sandy Durran

We'll organized, efficient process in place to board Royal Caribbean cruise ship

Norman Boyd

Cruising Royal Caribbean is always a treat. It just keeps getting better.

Jayna Bajorek

Well staffed. Moved through very quickly. Have your documents handy.

Patricia Martina Jones

Very good no issues helps to have priority booking.

Stanley Wood

Was a nice terminal to leave from, well organized, clean and professional staff.

Rafael Diaz

Good cruse.....

Ifeoma Ilo

everyone was so friendly and the on boarding process was very smooth.

Mita Beach they,them

Great Time .....they got us through TSA and Check in fast

Robert Clarke

Best cruise line of the big 2.

Martin M.

Very smooth check-in process. Facility is clean and efficient.

Aaron Reed

Very easy in and out. Quick service and nice accommodations!

Fatina A

It was confusing at first because it was our first time, but we eventually figured out where to go and it was an easy transition.

Paul Schauer

One of the most efficient Cruise Line check-ins I've ever done

Tammie Dye

It was wonderful, easy getting in. The parking was rough.

Cheryl C

Loyal to the Royal!

Tricia Wallace

The lines and processing moved very quickly! Staff at the terminal very courteous!

Abadar Ebby

Easy to drop off and pick up passengers. Well organized.

Matt Swymer

Very large and warehouse-like. Employees are friendly, but the wait was long.

Pam Sanders

Had a great time I Majesty of the Seas. I love cruising with Royal Caribbean.

Julio De La Garza

Super fast customer service got in the boat Super fast. It was great!!!

Kristina Sommers

Very good! Much better than terminal 6!

VERNON COBB

Great,easy access,parking,and move through security,check in smoothly 👍 …

Dawn Miller

So easy to maneuver. Everyone was very nice and helpful.

Katie Valenti

Love Royal Caribbean! When cruising I definitely prefer RC.

Megan Parks

Food on cruise was just ok....however the people at the port were fantastic!!!!

Mike Herring

Nice ship, excellent service, good entertainment, pretty good food

Gasan Makarem

Check in process was swift and easy and boarding was fast.

Kyle Petee

Clean, modern, and efficient terminal for boarding a cruise ship.

Susie K

Easy in/out, lots of Security to help you know where to go and what to do

Antonina Balsama

IL Divo chocolate Lady more Chocolate Name chocolate antonina go to IL Divo cruise ship party

Jeannine Tsang

Smooth experience boarding ship.

Tiffany's Way

It was great

Ka'ryn S

Organized and professional staff to help you board quickly.

James Murray

Lots of people.

Marlon Barahona

Nice

Oscar Arrizola

Everyone was very helpful, even though the place was packed!

Dominick Corigliano

Easy on...not so much on way out. Customs lacked manpower

Emily Marcellus

Better than port Everglades. Very fast and efficient.

Dona Cairns

Awesome and enthralling! I hope to get hired here!

Jim Spriggs

Very efficient especially considering the volume of people.

Vans Tavern

Royal Caribbean is a great cruise ship only one to cruise

Michael Laubach

As big as it is, lines were long to check-in for cruise.

Art Graf

Very efficient! 15 minute check in.

Linda Guarneri

Great experience! Crew very helpful

Ken Frisby

Very well managed transition onto the ship.

Larry Missildine

Decently efficienct, but not all sign directed

Jim O'Brien

Quick, efficient check-in for our cruise.

Gerald Mann

Really great experience. Perfect service!

Lisa Waddell

Clean, quick and easy. Nice place.

Seth Meltzer

Surprisingly efficient boarding process, very surprised!

Angela Chambers

Well organized......happy so far!

Michael Cacchiotti

Processing to board ship was super quick

Rose Nemeth

Good cruise port, 11th Royal Caribbean cruise.

Lisa Kane

Wonderful experience! Will do it again!

Julie Mallette

Easy to navigate with convenient on site parking.

Bro Stix

The get you out as fast as possible.

Tim May

It was just ok

Jonas Varela

Nice trip... Great service

Jeff Weiner

Fast service and friendly staff.

Ivon Dodds

Very good in and out no long line

Ken Ducat

Best embark and disembark ever.

Alicia

No problems, great trip.

Mike Tripp

Smooth process - very organized!

Jaclyn Troxell

Very accommodating for the handicapped which a plus

Jason Moyer

Super easy. Everybody is here to help

Bud Morrison

Easy check in process with friendly staff

Steven St John

Great Cruise Line !!! Highly Recommend Royal Caribbean

B. Koenig Sign

X Plor Park in Mexico was great

Jay Allen

Loved it. Ready to go again

Anne McCune

Easiest and efficient boarding ever.

Carol Cheney

Quick, clean and very efficient.

D.Ashido

First and best cruise ever

Ash

Love Royal Caribbean so much!!

Scott Schuman

very easy get on and off the ships

Chacha Espinoza

Great service...great food..

Laura Persinger

Brillance of the Seas great trip to Cozumel

Adi

My whole experience was great

Geselle McGrath

Easy to navigate with friendly staff.

Vicki Shivers

Fast entry and nice staff!

David Mannella

RCCL is great and so is the terminal

Thomas Hennessy

Boarding a breeze. Slow getting off ship.

Sivert Rihm

Effective boarding. Friendly staff.

Joan Bollinger

My favorite cruise line!

Kashyap Parekh

Rcc cruise lines are great

janet osborne

Awesome!

Joe Cajigal

Vlgood security and well organized

Shanon Higgins

great people a but hard to find

Roger Loyless

Fast service very efficient

Katy B

Quick, clean and efficient terminal

Dennis Burgess

Decent wait comfortable.

otto reyes

Great cruise line.

Monika Alvarado

Slow check in, quicker check out

Virginia Fleming (Ginger)

Very well organized!

David Watson

In and onboard quickly and efficiently.

kiara villanueva

😍 …

Лев Алексеев

My first cruise layner

Andrew Monda

Awesome cruise port..

walter swain

Wonderful service and wonderful people!

Debra Warner

Having a wonderful time with family!!

Sandy Bell

Awesome 👍👍👍👍 So smooth. …

Anita Hale

Parking can be a little confusing.

John Moriarty

Much fun

Jeannine Jacobs

Great valet parking

Tommy Mallory

Got this one.

Harold Turner

Best cruise line

diana Hulse

Easy access in and out

Rich Smiley

Great Clean Cruise Line

Carlos Morgan

Loved the cruise to Cuba

Al Dusha

Easy to find

Diego viracacha

I want to take a cruise

Marc Greenfield

Easy to get in and out

Ron Owens

The crew was fabulous!

Ray Shishkoff

It sure is a cruise terminal.

Justin Duncan

So much fun

Rosario Dagenais

The best

Dmytro Kozhyn

I'm loving it.

Lukas Wulf

Great cruise line

L B

Fast and friendly.

Louisa Cunneen

Good.

Jose Velez

Fantastic experience!

Jun Hernandez

Wonderful service!

Bonnie Eiss

Very organized.

Rodney Cote

Awesome staff.

Bannie Hernandez

Loved it

Richard Smith

Easy in and easy out.

Jay Whi

Great service.

Rhonda Coleman

Love it

Robert Thomas

Great ship

A V

Cruising is great!

Andre Mollineau

Great ship

Elmer Hickman

Organized and ready

A M

Great service...

Patricia Burke-Dugener

Very organized

Fred Krieg

Friendly and efficient!

Kai Nehrenz

Fast and efficient

carl urban

Beautiful trip

Bacilio Pena

Very accessible

Gilbert Astudillo

Nice terminal

Justin Lee

Love royal Caribbean

mdaksar ali

Amazing

Michael Scher

Fast and efficient

joseph martin

Easy on easy off

Culann Brown

Good

John Gosdenyu

Excellent

Ray Kra

Cruising! Enough said😁 …

Valerie Rodriguez

excellent

Luis Aviles

Great memories

Sandy Kern

Well organized

John Brant

Great getaway!!!

EFREN RIVERA

Nice

Yvonne Bursess

Love cruiseing

Scott Simmons

We are on board!

Denise M Lennen Haskett

Great Time

angel howard

Wonderful great FANTASTIC CRUISE ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Paul Cosentino

Awesome..... .!!!!!!!

Marie Brown

This is my second home! The staff here is Amazing 👏🏾 …

SAMUEL Miranda

(Translation) Incredible I'm an employee of the company Royal Caribbean I recommend people to do Cruzeiro..unique experience. (Original) Incrível sou funcionário da empresa Royal caribeam eu recomendo as pessoas a fazerem Cruzeiro..experiencia única.

Raul Silva

(Translation) Excellent experience. All done with great care and professionalism. (Original) Excelente experiência. Tudo feito com muita atenção e profissionalismo.