Reviews of Kenmore Air - Lake Union. (Travel Agency) in Seattle (Washington).

Kenmore Air - Lake Union

246 Reviews

147 Comments

Travel agency

Seaplane base

950 Westlake Ave N, Seattle, WA 98109, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Kenmore Air - Lake Union, Travel agency in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Kenmore Air - Lake Union

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Reviews of Kenmore Air - Lake Union

Kate S

I took a scenic flight around Seattle. It was a once in a lifetime experience. Friendly staff when checking in for flight. I would recommend doing.

Venkat Akkinepally

What a wonderful experience! I went with a group of three including me, and there were seven others to fill this aircraft. One person can actually sit up there next to the pilot. This took us around Bellevue, over Lake Union, all the way out to see Golden Gardens beach, and circles around the same way so people sitting on the other side of the plane can see both sides. We went for their 75th anniversary sale and it was absolutely worth it. Would highly suggest to friends and family. The most surprising part of this is the landing, I thought it would be rough but it was smoother than a plane landing on the ground.

kellen sunderland

Highly recommend this group for either a scenic trip, or for a quick flight to Victoria. I’ve do a few trips to Victoria with these guys and it’s lower effort than driving to Snoqualmie. Harbor to Harbor is like 30 minutes. Also highly recommend scenic flights out to Mount Saint Helens. Also very grateful to their customer service team, who have worked well with us on a flight we weren’t able to take.

Rohit

I did a Seattle city tour flight with my friend and have to say it was one of the best experiences in my life! I've never been in a float plane so that was a check box for me. The terminal and operations are a neat set up too. Kyle, Alex, our pilot on the 530pm tour and everyone involved were very nice, helpful and excellent at their customer/guest service! Thanks for the great experience guys, keep up the wonderful work!!

Steve Geiger

My first time flying Kenmore was a pickup from Lagoon Cove back to Seattle at the end of the summer (Sep 7). As it happened, I was the only passenger in a large plane (a de Haviland), so we skipped the stop in Nanaimo and I enjoyed a private "limousine" flight with an extremely capable pilot. They didn't make any money on this flight, but they didn't leave me stranded. What a fantastic experience it was to see rugged Vancouver Island and the Pacific coast of Canada from the air, and then fly over Puget Sound back to Lake Washington. Even though it was fairly cloudy, we flew low and the views were spectacular. Looking forward to my next flight.

Subi Mark

Super fun experience. I've been on scenic flights before, but have never taken off from a lake on a Seaplane before, which was awesome to see the water and sail boats beneath you as you lift up. I took the short scenic flight but really wish I'd taken a longer one.

Gautier Parfait

One of the largest seaplanes operators in the world,if not the largest. Highly recommend flying with them for some sightseeing tours above Seattle and the nearby islands. Did the 20min aerial tour above Seattle and its vicinity and the pilot narrated the whole trip. Views along the way are incredible

Simon Butler

Took an Otter out to the San Juans and back. It's an amazing experience flying low over the Sound the entire way, and the San Juans are beautiful from the air. I didn't spot any whales this time, but I have to imagine you can see some pretty easily from the float plane.

SFCRMSA

It was a great experience. Had fun, was a short, 20-30 min smooth flight ✈️. Scenery was nice.Staff was helpful and accommodating. Would reccomend for kids and adults.

Michiel

Did the scenic tour and had the opportunity to sit at the co-pilot seat. Very nice. If I good give this 10 stars I would. Really worth every penny!

Jason P

Fantastic mode of transportation going from Seattle to Victoria. I'd highly recommend!

Andrea Scott

Such a wonderful experience! My husband and I flew up to Roche Harbor for Memorial Day weekend on kenmore and it was great. The folks in the office are courteous and professional and the boarding process is seamless. It took about 45 mins from SLU to Roche and the views along the way were 10/10. Cant wait to fly with them again.

Jim Mansfield

Great flight into downtown seattle on a sunny day from Victoria. Great way to travel. The pilot and airport staff were very nice and helpful. You arrive in an area that is easy to grab an Uber and get anywhere central in Seattle.

Jennifer P

Epic. So much fun. Professional staff. Cool planes. The tour narration was fascinating. Seeing Seattle from above in a sea plane is a not to miss!

Brian Teague

These guys flew a boat part up to Roche harbor for next to nothing; said they "love to help out in these situations" and they certainly did. Also, great air service - pretty much magical. Thanks so much!

We took a boat plane out of Lake Union up to the San Juan islands. It was awesome from start to finish. Taking a boat plane should be on everyones must do list. Check-in was a breeze, the lobby was comfortable. Plane left on time. Very smooth take off and landing. I sat in the "far back" of the plane in the third row and have never had so much space on a plane. It was smooth flying, even got some reading done from their magazine on board. Highly recommend!

Tad Bixby

The best. Best planes, pilots, maintenance and service.

Cory Lang

Best way to get from Seattle to the San Juans! Excellent customer service, easier to work with than any other airline and staffed by the best professionals around. Fly with them!

Federico Espriu

The SLU tour is worth it. I am a Seattlite and enjoyed looking at the city from above. All pasangers have a wondow so you will have a good view for sure.

The Twin Shots

WOW! My son in law gave us a charter flight as a gift and it was just spectacular! Robbie flew us over Seattle pointing out various sites of interest, then we landed in the harbor (across from Google!) and got a coffee at Starbucks and some Kenmore Air souvenirs...now for the best: the kids' friends live on Vashon. We were able to "land" in the bay in front of their house and they came out on paddle boards with kids to meet us! We all fell in love with Robbie and now they're trying to find someone to fix him up with--ooops..we didn't ask if you wanted to be fixed up Robbie! Just a note: Allow a few extra minutes to find initial pick up point--two points had the same name so we got confused at first.

Sarah Ryan Hudson

Super fun and easy way to travel. The flight to Victoria is 30-45 mins. The staff was nice even though they were stesssed experiencing a plumbing issue (with the building not a plane). They sort you based on weight which can be embarrassing but it is for safety. Oh by the way, they ask you to get there super early and in our experience 45 mins was too early. However there’s a starbucks up the street. Parking: kemore will give you a pass if you ask to park in their lot.

Vincent Bertaud

Great experience at Kenmore Air for a scenic flight over Seattle, thanks to Rosie for the warm welcome and flight information

kit headley

Our pilot out to SanJuan was fantastic. The weather was threatening to rain but only did so in one of the stops. Keep in mind the schedules are pretty loose and depend on how many stops you have to make. Don't plan too tightly around them. I made dinner reservations in Friday Harbor based on the landing time posted. It all worked out fine, but I would give myself more time next time.

Jeff Morris

I love Kenmore Air. Flown with them 6 times to and from Friday Harbor and Seattle Boeing Field or Lake Union. Their staff are great. I have been delayed twice due to winter weather but that is to be expected in this area with small planes. No pretzels but a great view!

Abhi Ballal

After a one month stay in Seattle, Kenmore's scenic tour was the perfect ending to a wonderful trip. Tommy, my pilot, was super friendly and knowledgeable about the different attractions we would see on the flight (plus he let me sit co-pilot). Personal favorites include flying over Bellevue, UW, Ballard Marina, and adjacent to the Space Needle. Would definitely come again in the summer and book a longer flight with Kenmore!

Dan Morrow

Several years back, my wife and I went on a site seeing flight around northern Washington in a Kenmore Air Turbine Otter. We had a great time. The views were beautiful. The pilot and staff were helpful and professional. Being able to experience the seaplane takeoff and landing was a great memory for airplane nuts like us. If we're in the area again, I would love to go on another tour in one of the Beavers with the radial engine. What a great airplane.

Carol Kenney

While vacationing on west coast, Kenmore Air trip around Seattle metroplex & more,was a real treat. I saw them taking off & landing while having a wonderful dinner in the space needle & had to put that on my Seattle bucket list. The pilot and business team was very welcoming & professional. I loved the company brand T-Shirts as well.👍⭐️⭐️⭐️⭐️⭐️They ‘re are relaxing benches to set on & watch the waterways should you be waiting for your flight & want to take in the fresh air. summer ‘2017😁🙏

Sara Grevera

The only way to get to the San Juan Islands! Take off, landing, and the flight itself are really smooth plus all the pilots are really friendly people. The flight is around 40 minutes to any of the islands. I would fly with them again when I come back to visit the San Juan Islands. Thanks for a great experience.

Thijs Mathot

Last week we flew from Vancouver to Seattle and it was amazing. Fast, convenient, and really really nice overall. The pilot was really friendly, the staff was great, the lounge was nice. I was ready to commit to only travel to Seattle by Seaplane from now on... But...yesterday when we were supposed to go home, our flight got cancelled due to fog. I'm not complaining about the cancelled flight, I understand Kenmore doesn't control the weather and safety first and all. But Kenmore should have alternative transportation ready given how frequently we have fog here. If weather stops a flight from going, maybe offer money back and a shuttle for $100 or something. Kenmore would probably still make money on that and we'd have a faster, cheaper and more convenient way home than what we ended up having to take to get home. For now I'm back on normal planes and busses unfortunately, simply because of their better reliability...

Mike

Excellent scenic flight. Thanks for the friendly welcome from Tom at the reception. Great landing Dave!

Owen Carey

Great place for up-close planespotting of classic seaplanes in a pretty location.

Mr Mookie

Beautiful flights all over the Sound. Nice pilots with experience.

Shaun Burdick

Their scenic tours are the absolute best thing you can do in the city. Do not miss out on it

Adrian Atlas

I had a wonderful experience. Finally, I appreciate Seattle’s beauty more

Robert Dickerson

Quick access to Victoria and the San Juan. Great views on the flight.

Jordan Loftus

Took a seaplane tour of Seattle and it was one of the coolest things I’ve done!! Everyone was really nice. Can’t wait to fly Kenmore again!

Elise Sylar

Ended up having to cancel our original honeymoon so we went to Seattle and chose to do this touristy activity that we always wanted to do while living there. The Seattle Tour on the seaplane was overall enjoyable but the pilot was totally impersonal, unenthused and did not add anything to the whole experience. I was thankful there was a recorded narration to help us make the most of the experience. Wouldn't book this experience again.

Monika Hofmeier

I flew from Victoria to Seattle round-trip. It was a very special experience and very affordable, all considered. The pilots were great and all the staff very friendly and helpful. I think it's worth a warning, though, for those sensitive to chemicals. I smelled gasoline fumes the whole way to Seattle and it put a bit of a damper on the experience, especially as I was already recovering from a reaction to oven cleaner. Going back there was no odor so not sure what happened. I had the air vents on both trips.

Dalton Owens

This was my first time flying in a seaplane and it was a great experience!

heather inman

Came to Seattle for a wedding and booked 2 R/T flights to Victoria.Due to smoke and fires from Vancouver, it was best for me to cancel.The staff from start to finish were professional,helpful and hassle free. I received a full refund without pause or delay. A couple days into my trip, things cleared and Seattle experienced an Amazing clear crisp day.I called about the scenic flight tour around Seattle.As a private pilot I just really, REALLY wanted to check out that SEAPLANE ! Well, I am sooooo glad I did ! Value for money BEST DAY EVER ! It was fantastic, informative and amazing. If you have the chance to GO , do it !

Keith O

Pilot knew his stuff, was professional, pleasant and helpful. Staff was the same. Overall a great experience

Michael Westover

Another great flight with Kenmore Air. They are a bit more relaxed than other airlines, so it's not always clear where to go or what to do, but asking an employee always gets a cheerful and helpful response.

Shiv Patel

We had a great experience flying from Lake Union several years ago on a scenic tour of Seattle operated by Kenmore. We have the opportunity to fly them again from Lake Union to Vancouver next week but learned that we will have a little more baggage than originally anticipated. Emmy at their help desk was excellent to work with. She was able to solve our problem quickly and professionally, fantastic customer service!

Jonathan Hardie

We took the ride along flight for a couple hours with two stops. We flew in the beaver and had an amazing experience. Easy boarding and great take offs and landings on our flights. This is a must do for people who have an afternoon free in the Seattle area and want to do something off the beaten path with lasting memories.

Josué Gonzalez

Wonderful staff, very proffesional. Whole trip was beautiful, fun and safe.

Melanie Vartanian

I Travel frequently for work and leisure, and I thought that flying had lost its glamour.... But Kenmore air proved me wrong!!! Flying on the seaplane was a magical, fantastic experience. I couldn't stop being amazed during the entire flight. Prior to the flight, the pilot chatted with us and took us through the safety lecture; he was playful, real, and respectful about it all at once!! I can't wait to take another flight with Kenmore air! I'll definitely be recommending their sight seeing tours to visiting friends.

Chad Ellison

Recently did a round trip weekend to Victoria with my girlfriend. We took a piston Beaver there and a turbo Otter back. This is what air travel should be like. It was easy to check in, the boarding process was quick, and it seemed like an adventure. The airplanes seem to be well kept also. The only downside (if you are not a fan of flying) is it can get a bit bumpy at times since you're much lower in altitude and in smaller planes. I would definitely do this again.

Bella Official

Kenmore Air looks very cool , you can go there to go for a float plane ride . and take off from the lake , It must be so way cool . The views must be amazing . I have seen them flying alot all over the place . I have never been flying with them but would love to go fly on there plane that's painted like the orca whale , I have been on lots of plane rides . I've been on a plane ride just to go have lunch. I jumped out of a plane on my first plane ride at 8,000 feet just for fun . I love plane rides. I think kenmore air is a awesome place for fun.

Helen McMichael

Love this airline. Flown them between Seattle and the San Juan’s (Orcas Island) several times over the last 10 years, so hassle free. The way flying used to be. They appreciate you as a customer. The view between Seattle and the San Juan’s is worth the flight alone, but also not dealing with the ferry, and the drive, my last flight I made it from Orcas to Seattle in 45 minutes.

Katherine

What an amazing way to get to Victoria! The pilot was a bit curt, but absolutely everything else was truly fantastic. We'll not only be flying with Kenmore Air again, but we'll see if we can get gift certificates for our extended family to experience it themselves.

Cory H

I took flight instruction from Kenmore and had a blast! Instructors are very knowledgeable and the planes are great. If you sign up for instruction, I highly recommend doing some mountain flying, awesome experience!

Glen Bruels

I am a frequent user of Kenmore Air and am generally very happy with the service. Reservations are easy, either telephonically or online. The staff are all very friendly. Given that seaplane flights are more susceptible to weather-related delays/cancellations, they are very good about keeping you informed about flight status, etc. If it looks like they won't be able to fly, they will switch you over to their land-based aircraft out of Boeing Field. One annoyance, however -- I don't know who does their scheduling, but especially during the high season, I can wait through 2-3 landings/departures of partially filled aircraft up in Friday Harbor before mine arrives. This can all be within a 15 minute timeframe! Despite this occasional annoyance, there is nothing better than traveling by seaplane and Kenmore Air does it right!

Gail Neeley

I have flown from Seatac to Friday Harbor for years with Kenmore Air. They are fantastic! Recently our flight was early arriving in Friday Harbor and we were the last flight of the day. Our ride didnt get our message about the flight arriving early. So we were waiting outside the terminal and (I think her name was Denise) came outside and asked if we needed a ride. We explained that our friends were just a little late. Denise refused to leave us alone at the airport even though she was off work. She put us in HER car and drove us home. Really, not kidding....where else do you get that kind of service..

Jared Stone

Cool airline offering routes, tours and more. I took the seaplane tour and really enjoyed the view and connecting with the city from up above. Great experience for anyone especially aviation buffs.

Andrea Tagliasacchi

Flight service is good, but the boarding area compared to the service HarborAir offers is surely a step (or two) down. Only way to get a coffee for the wait now is to walk 5m to a Starbucks in a nearby building. Offering some complimentary coffee / snacks when you pay hundreds for a 20m flight would not be much...

Charlie Su

Booked a Seattle seaplane tour with these guys, a day before my flight they called and said the time slot I booked is unavailable and asked if they can move me to another flight 2 hours after my original schedule. That wasn't a problem at all to me so I said sure no problem. What they said next amazed me, "sorry for the inconvenience, we'll offer this flight to you for FREE ". Yes, free, I didn't pay a dime. Outstanding customer service!

Tim Blasi

My wife booked an intro flying course with Kenmore Air and the experience was excellent. My instructor, Ryan, was knowledgeable, friendly, and kept everything safe while ensuring that I had a great time. I would definitely fly with them again, and if I decide to take up the hobby I hope Ryan is still teaching.

Brandon Giles

The flight to Victoria was great! Only reason I gave four stars is because the process was a bit under explained. Air travel is so complicated these days, few rules made it a little confusing, but in the end it was a breeze.

Angel Gonzalez

Easy to find, friendly staff and most importantly, excellent equipment and pilots. The short sightseeing tour of Seattle was worth it. A unique perspective!

Zachary Reshovsky

Very very helpful. Didn't have passport with me but they worked with me to ensure that I got on the flight anyways. Also very easy to book flight last minute. (Only downside is that flights are rather expensive bc locations are to obscure locations) but overall GREAT PRODUCT AND VERY PLEASANT EXPERIENCE

Natalya Koreneva

The desire to fly over Seattle arose unexpectedly. I asked the employee at the reception and after a few minutes of waiting had agreed to participate in the tour. I received great pleasure from the flight, the city view from the heights was magnificent. Natalya Koreneva, Ukraine

Melissa Moran-Hodge

Kenmore Air is incredible! The staff is always friendly and knowledgeable and it's the best way to get up to the San Juans! The ride is always smooth and easy and so beautiful.

John Aitchison

35 minutes from Seattle to Victoria, BC. with a tail wind. Nice flight.

Cedar Wood

Very friendly staff. The terminal on lake Union in Seattle is very close to a Starbucks. Would recommend using there services the pilot and staff are very informative and friendly.

Pieter De Temmerman

What a fun way to start a weekend in Victoria. The views leaving and arriving in both Seattle and Victoria are stunning! Highly recommend trying this at least once!

Claudia Diorio

Fabulous flight from Lake Union to Friday Harbor. Spectacular view of this gorgeous and fragile earth.

Beat Alsace

Thanks for a great flight and flexible/helpful service. I recommended you to friends and they loved the trip from Seattle as well. Keep it up!

Deena C

Amazing flight to Victoria!

Wade Green Jr

Very good and efficient air terminal to catch a flight to Canada.

B Hochmann

This is a great way to go. Enjoy watching the planes take off and land on the lake and the boat traffic.

Severine Flores

Awesome experience - 20 mn flight over Seattle is well worth doing on a clear day!

Mateo Morales

Great service. Really can't beat the convenience of flying into the inner harbour in Victoria. Customs was a breeze.

Biljana Rogacevic

Amazing place! The best way to see beautiful Seattle! The staff is very friendly, professional and on time. Worth every penny 👍🏻 …

Eric Regalia

These views never get old

Paul W

Best view of Seattle you can get. Wanted to do the seaplane tour and managed it no problem recommend it to everybody if you have the time

Tobias Dell

They are really nice to you and everything was clean und tidy. We were there much too early so there is not much to spend time on... Next time i will arrive a little later.

Christopher Driver

Such efficient helpful staff. Always a pleasure to deal with.

Masood Nayaz

Nice trip over Seattle.

Ken Macdonald

Took the flight to Victoria. Smooth. Minimum red tape.

Robert Roodzant

I would fly Kenmore air around the world if I could! This is the best airline large or small!

Kelsey Morrison

I could NOT have been in better hands. Amanda was so amazing, thank you!

Alisha Holdbrook

Thank you for being a part of the proposal my fiancé planned! The plane ride and pilot John were awesome!

Austin Geddis

Wonderful view, great experience. (Seattle scenic tour)

Kurt Jendrek

Flew a few years ago. Top ten experience flying to Victoria. Highly recommend.

Jody Lewis

Great people an awesome experience.

Jerrold Garrard

Not a lot to it. Small seaplanes that fly over one of the most beautiful areas in the US. Friendly, professional, staff.

James Pearson

Totally worth it, the views were absolutely amazing and the commentary told you about everything you can see

Jasmine Moinette

Went last Friday for my birthday. What a beautiful ride!

Alisha Hull

Had a great time, only complaints the waiting area had no AC, so needless to say it got warm.

Steve Dreke

Busy place, but staff were very professional and efficient, and there were no significant delays despite a large line. Very highly recommended.

Andreea-Elena Gagiu

So much fun. Word of advice, don't sit in the front t if you're short. You will see NOTHING

Amandeep Sodhi

Had an amazing Seattle Scenic flight. Was worth every penny.

Amanda Archuleta

Great! Loved the Mother's Day flight and brunch!

Toby Berman

Great customer service and amazing flight path!

Daniel Wood

Cute mini seaplane airport with nice pilots and great service

Mike C

Great service, very helpful when I had an emergency trip.

Terry Davis

What great fun to the San Juan's. Very highly recommended

Thomas Jaenicke

Pleasant ride and beautiful trip

benjamin Cooper

took sea plane out of this port. highly recommend

Gayle Andersen

Nice marina enjoyed my visit.

Yarden Jordan Zilber

Great way to commute between Seattle and Victoria

Liam Cumming

Great convenient flights.

Shanda Mitchell

It is a blast watching the planes come and go

revathi ramkrishnan

Pilot was very friendly &took special care

Sasha Joseph

Great staff. Worth every penny.

David J. Ellis

When you see me fly away with you.

Eric Draeger

Flight for whale watching was perfect.

Raed Ammoura

great experience. professional and friendly staff

Justin Blaney

Wonderful fight to Victoria

Dave Benham

Hop a plane to the islands beats driving

berni fb

Very good

Mike Pool

Got to love that door to door service.

Mark Keogh

Fantastic way to see Seattle!

Mark Hillen

Lovely firm, great service.

Robin Politowicz

Fun! Friendly! Efficient!

Steve Rawlins

Simply fabulous.

Ken Collucci

Awesome flight.

Aaron Bell

excellent view of Seattle!

Kristinochka

Amazing experience!

Greg Pelt

Great flight!!

Arjun Mitra Reddy Donthala

Good plane tours

Cynthia Weber

A great experience!

Maxime Bourgeois

Adventure is out there!

Jeff Shore

Great way to fly.

Mina Tharwat

Totally worth it

Jeremy Miller

Always fun

Ingrid Boehm

Amazing 👏👏👏 …

Changbin Zhao

fly to sky

Chris Monesky

Had an amazing day, weather wise… was such a good experience! Unreal views of upper Washington (I’m not just saying Seattle because you could see so far!). Me and my partner are airline staff so fly a lot bout this experience is like no other. Our pilot was amazing as was the check in staff … do this if your in Seattle! As

Wendy E.

(Translation) Unforgettable for me was something from a movie. (I only saw it in movies) and it was made real. I recommend doing this class trips. (Original) Inolvidable para mi fue algo de película. (Lo veía solo en peliculas) y fue hecho realidad. Recomiendo hacer esta clase viajes.

KyungHyun Son

(Translation) It was a memorable seaplane tour. (Original) 기억에 남을 seaplane 관광이었어요.

Tobias Zingg

Mit Vorausbuchung gute Preise, kirze Wartezeiten und professionelles Personal. Absolit empfehlenswert. Auch für Reisen nach Vancouver. (Translation) Good prices with advance booking, short waiting times and professional staff. Absolutely recommendable. Also for trips to Vancouver.