Reviews of AAA Worthington. (Travel Agency) in Columbus (Ohio).

AAA Worthington

156 Reviews

105 Comments

Travel agency

Travel agency

90 E Wilson Bridge Rd, Worthington, OH 43085, United States

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Information of AAA Worthington, Travel agency in Columbus (Ohio)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of AAA Worthington

Popular times

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Reviews of AAA Worthington

Marcia James

The female employee at your Wilson Bridge Rd, Worthington, OH was very nice and helped me find the maps of Las Vegas that we wanted. Unfortunately, we were very disappointed to find that the city guides are no longer being printed. If you want to look at an AAA city guide, you can either read it online or print it out at your own cost. AAA memberships are not cheap, and we haven't used ours for print materials or auto towing, etc. for more years than we've used actually used the membership. So AAA has done quite well financially from our annual membership payments. While the membership offers some peace of mind, we feel that for the cost of the membership, we really shouldn't be told to print city guides on our own dime.

Nancy Shapiro

We requested information, including a TripTik and Tour Books for an upcoming trip. We were told that the information would be available later that day. We waited for two days, prior to going to the office to find that the materials were not yet ready, due to a printer that had been broken, and that we needed to wait. While that was not a major inconvenience, we were then told that AAA didn't make Tour Books any longer and that we needed to print stuff out after going on line. Maria was as helpful as she could be with the materials she had available and was very pleasant to deal with. I wish she had informed me of the lack of Tour Books and we possibly wouldn't have asked for any information. She did print out the names of two pet friendly hotels along our route for us to stay, which was very helpful...but that information would have been available in the previously printed Tour Books. Not sure that we will continue our membership in future years.

Dave Pierce

A good friend of mine recommended that I call Mike Kelly at the AAA Worthington office. I am very glad he did! I went in and saw Mike last week and he switched over both my home and auto insurance while saving me a lot of money! Mike was great to work with and I highly recommend him!

Ruth Vukovich

We visited the AAA Worthington office to renew our memberships because the credit card on file had expired. The service was fast and efficient. While there we also picked up some travel books and maps which will be handy while we return to traveling again. A great office with great service and knowledgeable customer service!

Harry Hibler

Thank you Jessica Thompson for helping me. You led me to your agent Tabitha Kelley who knew what my AAA branch voucher was without me explaining. Tabitha found the exact flights on the exact dates we needed. Furthermore Tabitha was good enough to explain that the $30 fee per ticket could be waved if I upgraded my membership to the Premium membership. So I upgraded our membership and saved money. What a good example of great customer service and a win win for all. Thank you Jessica for having a well run branch with well trained staff which have great customer service. I hope other AAA branches can learn from your example.

Rob G

Bob B. Was the only person that was able to get my issue resolved. Shout out to the receptionist as well for connecting us. They both handled my problem expeditiously once they were aware of the entire experience.

STEVE Schultz

Had a great visit at Worthington AAA office last week. the staff couldn't have been nicer or more helpful. Jane even remembered me from last year. We had to cancel a viking trip and she was persistent getting us a full refund! Great team of folks. thank you!

Gabby B

I spoke on the phone with Linda and she was extremely kind and helpful. She gave me a notice about a policy change that was very important to know! I really appreciate her help and highly recommend calling if you need assistance!

Tim “Hubs” Borkowski

Excellent place. Paul Cafe' took great care of me. Turns out AAA does more than tow trucks. thanks to Paul I was able to get really excellent car insurance. team there took time to help understand what I was buying and how it could help me. rock on AAA keep up the good work.

Chris Kunesh

Excellent customer service! Tried to book a cruise online, but was difficult for what I wanted. Brian B. worked diligently on the phone and got me the 5-day cruise I wanted with the best rate. Then he looked at airline rates for me and my family, and it looked like it was going to cost more than the cruise! After more calls and searching online, he discovered that using 2 one-way flights with different carriers and waiting one day to fly home, would save me a bunch and get me a time slot I wanted.

Andrew Eckhardt

Leslie was very helpful and knowledgeable about the Caribbean/Mexico and all inclusive resorts. We didn't know what we wanted to do and she really gave us a nice variety of places to look at. AAA has always been our family 'go to' travel agent and they have always done a wonderful job.

Frances Baby

Preparing for an overseas trip and visited the Worthington AAA. Amanda provided superior customer service. She was knowledgeable and very efficient. Amanda went out of her way to help us -- with a great smile and very professional. Thanks so much!

Bradishia Foster

The greeting was great and was told where to seat. The wait was very short and the travel advisor was very good and explained everything that our trip would be. She did an excellant job and gave us all the maps and tour books.We felt very happy about our visit!

Jilly P

I've been AAA member for 39+ years. I decided to take advantage of the discounts I can get when buying insurance. Mike Kelly is AWESOME! My old auto ins company is allowed to age discriminate for drivers over a certain age regardless of a very clean record, so they increased my premium to an unreasonable cost. I got the same coverage thru AAA/Grange via Mike Kelly...nice! I recently downsized from my house of 48+ years to a condo, and Mike was able to give me a good rate on that as well. He answered all of my questions, and I couldn't have gotten better service anywhere else. If you are a AAA member, take advantage of the services they offer; you won't be disappointed.

Kathleen Straub

The staff was helpful but not overbearing. They answered all of our questions and gave us details that we needed in the future. I am sorry that the branch closed in Upper Arlington. However, I was pleased with the business we conducted at Worthington AAA.

Bridget Callaghan

Thank you, Queen! For your help with my mother’s battery. You truly made it look as easy as pie. It was a pleasure speaking with you while waiting for your co-worker! Thank you to him too ! Queen really saved the day. Simply amazing. Thank you so much.

Sylvia Murdoch

Young man who answered the call to my dead battery was very good. He tested the battery and wanted make sure it needed replaced and also that it was actually the battery and not something else. Replaced the battery quickly and was on his way. I appreciated that he was wearing a mask.

Shirley Powers

This office was very well organized and efficient. We were able to purchase our item and were also advised about other services we could take advantage of at this visit. Thank You.

Gentile Barb

I visited the Worthington AAA office this week and they were extremely nice and very quick to give mme a map and tour book. i have alays had good service there. I do wish Worthington office had their own phone numbers...like a main number and the travel store.

Charles H. Collins

I asked for help planning a motor trip through the New England states. I worked with 3 people at different times and am extremely satisfied with their helpfulness and pleasant attitude. The program that they used was most impressive and the materials provided were very complete. Highly recommended.

Haley Bowra

I'm not normally one to post reviews online however I just wanted to share my experience today. I got a flat tire out near the Dublin area. Ten min after my call the service tech showed up. He was extremely polite and helpful. He tried three times to plug the hole in my tire and when that failed he changed the flat. He then helped me return the stuff to my trunk. During the entire experience he was quick but efficient all the while keeping up conversation with me.

Nick Shay

These people are very kind, and do a great job. I've been a member of AAA since I was 16 and first started driving. Since then, I've used their service to book flights, rent cars. Staff is very friendly.

Kari Valcourt

Friendly, personal customer service from travel agent Rebecca who assisted me with purchasing theme park tickets in Orlando. She gave me great tips from her own experience and informed me that by visiting the office you get both a AAA discount AND you don't have to pay tax on the tickets..

Marcia Anderson

The woman who helped us was very nice, but she misrepresented the debit card she convinced us to get. We couldn't use it to get money to gamble with in Vegas unless we used it in a high-fee ATM. We told her we wanted to use the card at the casino's cashier cage.

Vince Trombetti

I have had two encounters with AAA in the last two weeks; one where my van would not start and one where I needed a trip tik and some vacation materials. In both cases, the people that I worked with were extremely helpful and personable. AAA membership is well worth the investment, and then some. Thanks!

Melissa Feldman

Customer service here is fabulous! Tabitha was so helpful and friendly. She spent a long time with me helping me plan a trip to LA. She was full of helpful suggestions. I would recommend her to anyone planning a road trip!!!

jhawx53

I went to AAA to load money onto my AAA debit card. Service was fast and easy. I also asked for maps to Florida and I received them promptly. I've had AAA for over 30 years and they are always helpful whenever I call them or visit them for maps, etc. This is has been my main office ...I recommend them highly.

Anthony Konecny

I was planning a trip to the Kentucky Bourbon Trail and decided to visit the Worthington AAA Office. It was a great decision. The receptionist, Linda, was very professional, pleasant, and informative. I was provided with great advice and plenty of material to plan and execute a wonderful experience.

Sue Gafney

Keenie helped us book a train trip, she was very personable, and helpful. She worked long and hard to get us what we wanted, and she was a good listener! Sue G.

Carol Valentine

I dealt with Lorie Finchler and she was amazing. Answered all our questions and more. After we left with all our necessary information she called later in the day to tell us she found out more info. Then we asked her several other questions which she said she would investigate and get back to us. The next day we received an email from her. It was wonderful working with her. I would definitely would give her an A+.

Allen Rogers

5 stars for AAA Worthington! They're great! I always visit this location when I need to renew, or get travel information. They are always prompt, courteous, and I usually get in and out very quickly.

Nicole Durkin

Helen Mayfield was amazing! She provided ideas for my all inclusive adult honeymoon. Then she booked the entire thing - flights and all! She was positive, helpful, and efficient. She made the experience very enjoyable.

George Kroupa

I went into AAA to get maps and booklets on numerous potential vacations and/or day trip destinations. I was pleased to find exactly what I what looking for and even more. A definite benefit for being an AAA member

Frank Eubanks

I wrote a review on Google and I cannot find it posted here! I have no home internet access and no cell phone and am typing this at a library. I will write a second review here. Teller #2895, Linda Lower was very helpful and efficient in renewing my membership, selling me an Ohio State Fair ticket, and getting me Canton, Cincinnati, Cleveland, and Dayton Ohio maps. I was in and out in less than 15 minutes!

Cydney Philbin

Jane Rosen came through for me again. She is the kind of travel agent that you call yours and work with her again and again.

Walker Willis

Never knew this AAA facility was so large! Their staff were very helpful and friendly when we went to pick up our international driver's licenses and they've got plenty of other travel accessories there for purchase.

Stephanie Dotson

I stopped here to get maps for our upcoming road trip. I was very pleased with my visit. A staff member greeted me as I walked in and personally showed me what I was looking for. The service was fantastic!

Gary Baker

I always go in for a trip tic when we vacation in the summer. Their service is quick and efficient. Everyone in the office was kind and friendly. keep up the great work! Gary Baker Columbus, OH

Tom Holton

We found all of the brochures we were looking for. And as we were checking out, we mentioned interest in a type of overseas tour and the representative at the checkout desk was very helpful to find several brochures that will be helpful for us.

James Wesner

I thought staff was not as friendly as previous visits. I usually went to the Bethel Rd. location but since its move now find Worhtington closer. The gentleman on the phone was friendly but the two women I had contact with in the store were not. I give a rating of 2 1/2.

Anthony Greene

It was a good trip. The maps were very helpful. The exit numbers on the trip ticket were very helpful. The information about construction sites was helpful. I must say, with your help it was a very good trip.

Marla J

Very helpful staff. Great location to get in and out quickly. Really like the renovations. It is a good idea to walk around the office to discover new services and products.

Mark White

We always visit our local AAA office for gift cards and other travel needs. Great customer service and friendly, knowledgeable staff!

Kate Groot

It took a little longer to get in and out with tickets than I was hoping. But very friendly people and they felt bad about the time the system took to print the tickets. Store seems to have everything you might need travel and car related!

William Lytle

Very welcoming and easy to work with will definitely be back for more travel help!

Johnny Taylor

Went in to plan a short trip and renew our membership. We got to work with Tabitha who was friendly and great to work with.

Kevin Cox

I used their foreign currency function. They were just excellent: both purposeful and prompt in obtaining the money that I needed. I shall return in future.

Dylan Scott

Always the best auto assistance. Earnest was fast and friendly.

Borkowski Knits

Such nice staff. The office is clean and we'll lit. A little warmer than I would like. But then again. Its a warm day.

Ed Hendershot

I went in for passport photos. It was very quick to get the pictures and there was not any wait at all.

john43085

I worked with Kristen Cain on a trip ticket to the Outer Banks. She was very quick and gave me all the maps I needed.

ISIS McCain

I stopped by to get a couple of street maps of the city of Columbus and the surrounding counties and Bill was extremely quick and helpful in assisting me and providing me with the 2 maps I requested. Thanks Bill!

Jerry Ladman

I went to the office to get maps and tour books. The gentlemen attending me was courteous and efficient. I was only in the office about 3 minutes.

Juan Goodyear

They have lots of services, driving school, AAA benefits.

Ray Merrill

Absolutely great experience. They employ the best customer service reps in town. Nothing but praise the company and their employees.

Laura Beardsley

Everything you need on travel information. Passport photos done here. Very helpful and friendly staff.

Jennifer Pittore

If you need a notary, Call before you. Notary doesn't work every day

Julie Beal

Whitney is super sweet and she was incredibly helpful planning our trip.

Richard Witt

It's AAA, right? They always give me what I came in for -usually maps - with a smile. If they are out, they'll look on the back.

Motoyasu Saji

Receptionist was kind and very helpful. She has a lot of knowledge and gave me a good advise.

Bradley Guindon

John did a great job with the infant car seat check, with lots of great tips.

Shondale Hill

Courteous guick and to to he point

Deborah Howard

I renewed my membership. I was in and out. Staff was friendly and greeted me when I entered.

Joyce Fry

The staff was courteous, prepared, prompt, and knowledgeable regarding the travel information I requested.

Tom Hindes

Didn't go there yet but the staff and road side service was phenomenal.I cannot thank you enough..T.Hindes

Elaine Housley

Enjoyed the online vacations info this past weekend.

Bill Lobuzzetta

Was not able to help on AAA credit card credits.

pb hunley

Stopped to buy International drivers license. In and out in 15 min and $ 25 with photos taken and license in hand!

UAEA Employee

It's a shame that the website does not include the hours open. It would save AAA and customers time with phone calls.

manoj prabhakar

Sales manager there was great help

Donald Newman

Service was fast and easy. They were very friendly 😀 …

Deb B.

I love this locarion for items which are alwaya have nice mark downs or sales .

Tom & Sandy Gleespen

The employees were extremely polite and very helpful!

m j rose

For any travel needs including OSU luggage tags this is the place to shop.

James Museitif

Ray tow truck man is absolutely amazing

Michael Burroughs

Always a good place for info. Keeny was great help.

Jessica Decker

Friendly and helpful. Lots of good travel info.

Sahuj Mehta

Great agents, but series long wait time

Rich Irwin

I found the staff to be friendly, prompt and courteous.

Bruce Frazier

Dave Wood thank you! Bruce and Patty Frazier

F N

The staff here is very friendly and helpful.

Lesley Smithers

Customer service was so helpful.

Amanda Kay

Less soul crushing than other local options.

Marvin Johnson

I was unable to solve my problem but they tried , so I say thanks

Michael Rubery

helped me plan a great trip

Curtis Longnecker

Friendly staff went in for passport photo

larry cooper

Very friendly and helpful staff

Carol Creque

Very professional. Friendly

Jack Lower

Very good and knowledgeable service

Larry Hall

Insurance services as well as travel services.

Julia L Cornelius

Hreat job

Drew French

Very friendly staff.

New Tabernacle Church of Christ of Apostolic Faith

Simply professionally right

Chao-yun Fan (Dr. Fan)

Great service and convenient

Chey Steele

Tabitha is amazing!

Harold Davis

Helpful

Thalia Johanssen

Very helpful!

Raymond Mark

Great service

Fritz Almario

I will recommend Shaina Pardue for helping me with my TripTiks to Walt Disney World Resort, FL, Ripley’s Aquarium of the Smokies, Gatlinburg, TN and Philadelphia, PA. Shaina did a great job getting my TripTiks done quickly. Thanks again for your help.

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