Reviews of American Travel & Tours. (Travel Agency) in Atlanta (Georgia).

American Travel & Tours

58 Reviews

33 Comments

Travel agency

770 Dekalb Industrial Way, Decatur, GA 30033, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of American Travel & Tours, Travel agency in Atlanta (Georgia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of American Travel & Tours

Sunday

Closed

Monday

8 am–7 pm

Tuesday

8 am–7 pm

Wednesday

8 am–7 pm

Thursday

8 am–7 pm

Friday

8 am–7 pm

Saturday

8 am–4 pm

Popular times

Sunday

12
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Monday

10
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18

Tuesday

9
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18

Wednesday

10
11
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18

Thursday

10
11
12
13
14
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18

Friday

10
11
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15

Reviews of American Travel & Tours

Praful Patel

I booked my india and palace on the wheel ticket with this travel agency. This was my first visit to the agency, and will never use any other agent. Mr Parag Patel and Shreya gave me the best customer service. Very professional and courteous service. I highly recommend this travel agency. Keep up the good work.

Mayur Patel

Paragbhai is extremely helpful with the services they provide. He guided me getting my OCI, when I failed twice getting it. He and his staff is very helpful with ticketing. I have been using this travel agency for the longest. I trust him blindly.

Harshit Patel

Great service and follow up. Have been purchasing tickets through American Travel & Tours (Samir) for last 6 years and no issues at all. Highly recommended.

Rick

Excellent customer service and very friendly yet professional staff. I have used American Travel & Tours for economy and business class tickets. During these COVID situation, staff was always ready to help us accommodate our flight changes and refunds. They have always answered our phone calls and responded to our emails regardless of what time of a day it is. I highly recommend American Travel & Tours

Bhavesh Patel

We have been booking tickets with them for so many years. I feel they are extremely supportive. They are not only professionals, but also they gave valuable suggestion during this difficult Covid-19 situations. Under the difficult time they provided full support and at the very best price. Thank you for all your help. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.

Vegetarian Foodie’s Life

Update: Recently, we talked to one of the agent on the phone, and he helped us resolve the issue. So giving them 5 stars for the service. My husband bought a ticket for my in laws from India to USA, and the flight was cancelled due to COVID-19. Now when i tried to call for the refund, no one is picking up the phone. I tried calling several times, but no answer. very bad experience, I hope they would at least answer the phone.

Subhadra Murty

Past 6 years I have been buying india tickets from American tours and travels. My husband and I travel to india every year. From 1st time itself, somehow I got in touch with Sameer. I really liked the way he dealt with me and since then I only dealt with him. He is absolutely amazing in helping and returning my calls in a timely fashion. I had a reservation in Qatar airways to go to india in April. Because of what’s going on, reservations were cancelled and Qatar airways offered either e-voucher or refund. I requested Sameer to process my refund. He immediately processed my refund. If airlines did not offer refund and only offers e-voucher, travel agency cannot do anything else but issuing a travel voucher. I am very happy with Sameer and I am sure all the other employees of this company are very capable. I had nothing but good experience with American tours and travels!!!

Shivani Parekh

Sameer was truly and amazingly very helpful. I told him my dates and he did a great job of finding me a flight at a reasonable price! He spend about half a day with me trying to find solutions because I’m a Med Student and my dates were very narrowed but he found a solution and walked me through everything! Including picking out my seats and meal plans! As a girl it mattered to me how many layovers I have on my trip and how many times I would have to go through baggage claim and he found me a solution where I don’t have deal with that my whole trip to India and coming back! This is my first time going back to India and Sameer truly wants me to have a great experience traveling and he did such a great job helping me! Would recommend American Travels for all your travel needs 100%!

Ansal Shah

Booked tickets for my parents and it was a pleasant experience. All praise for Naseem who helped not only finding the best price but also followed it throughout their travel dates. She even rescheduled my dads return flight when hurricane came and then made sure that everything goes smoothly and it did. Naseem has an exceptional professionalism and I strongly recommend to ask for her to get the best customer service. I would call again without any hesitation for all future travel needs.

Sagar Reddy

I got my travel tickets with them for past 4 years. They are super supportive and responsive. Their service stood out to me during current Covid-19 crisis. Always responsive and most helpful!

Shirin Ratani

I booked a SOTC tour through American tours and travels for my parents. The tour was eventually scrapped due to the pandemic. American tours and travels returned all my money all though they are still awaiting the money from SOTC. I appreciate that Mr Parag Patel was very involved and always responsive and helped me get my money back. I will definitely use them again in the future.

Parag Americantravel

I am not sure what your exact issue was, however I apologize for any inconvenience it may have caused. We like feedback and will be happy to help if you call us and let us know your exact issue. Our primary focus is to find the best fare for our customers and we serve them in they order they have requested our service. We are very compassionate to our customers travelling on bereavement or because of family issues. We hope that these situations never arise for anyone, we will continue to prioritize these customers needing immediate assistance.

Manju kaneria

We had best experience working with Parag and Pooja at American Travel and Tours inc. We found the service and response of this Travel Agency to be excellent easily 5 stars. We were extremely satisfied with Pooja and Parag’s customer service has proven to be very courteous and helpful. We highly recommend thisTravel Agency. Manjula Patel

Anjali Bhanderi

I worked with Naseem to get my tickets for india, she was excellent from beginning to end. Very professional, prompt responses to calls and emails and very kind. I had wonderful experience, thanks a lot

Rashmi

Mr. Sameer booked my ticket to India and all the arrangement like seat, food, flight timing, rate was perfect for my requirements. i am very satisfied with arrangements thank you Mr. Sameer, I will recommend all my family and friends.

Mallikarjuna Rao Aiely

I really appreciate your service and am extremely happy with your service and definitely recommend to friends

Paul De Angelis

I've been using them for years and always have had great experiences here. Everyone has been terrific, especially the lovely Naseem who has always gone over and above for her customers.

Ami Patel

Just wanted to let you know that if I could give out spirit coins, I would give a dozen of them to everyone who work at American Travel and tours because they ALL are extremely helpful every time when i booked my tickets if is an emergency or vacations !!!