Reviews of Northern Lights. (Tobacco Shop) in Portland (Maine).

Northern Lights

244 Reviews

125 Comments

Tobacco shop

Tobacco shop

1140 Brighton Ave, Portland, ME 04102, United States

Description

Information of Northern Lights, Tobacco shop in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Northern Lights

Popular times

Sunday

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Reviews of Northern Lights

iba9121

Evan! Coolest guy ever! Totally chill guy listened to everything I had to say and answered all my questions. Knowledgeable person. Simply good people. Hard to find in a random store these days. 1000 thumbs up. Amazing experience.

Christy Charlton

Love the people. Love the environment. Love everything about this place. They are knowledgeable about their products and will do what they can to help you. I needed a battery for my cartage. Such great prices as well

Jared Rolfe

Some good finds, some not. Just pay attention to what you're saying and make sure it's what you want! My go to shop for lighters, glob mops, butane, ect.

jason leclair

Awesome place, with very helpful staff, walked me through my entire set up

Heather Nelsen

Good prices friendly knowledgeable staff great products.

jake smerth

Friendly, helpful and knowledgeable staff. Great selection and variety. Easy prices. Bought this grinder last year, use it once or twice a day, literally have not recharged it in 3 months. Definitely recommend.

Steven Malinak

Wonderful experience in the store visiting from CT and the guy on night shift was so nice. We were stoked to have gotten to 4 out of 5 of the chain stores but are so disappointed to have purchased a piece that was broken….. you wouldn’t have known until you put water in it and it all leaked back out of the down stem. So very unhappy because we obviously saw the sign on the front that said all sales are final, but we couldn’t have known it was broken beforehand. Never had a bad experience with glass from here before and it was a quality brand - 303 :( definitely put a damper on our excitement, not to mention a $60 loss. Update - so appreciate the owners response so raised the star rating, but unfortunately we told the nice guy working that we were leaving portland the next morning and didnt see this reply until we were home in ct and we wont be back for another 2 or 3 weeks :(

Sean Flukey

Awesome smoke shop, quality merch and they snowball the right people. Thanks guys for showing me the unbreakable lol 🤣👍 …

Troy Hollihan

5 stars for the glass! Massive selection of pieces, with a bunch from local artists. I love how spacious it is compared to so many shops that feel like you're going to knock everything over. Staff is always helpful whether you know what you're looking for or not.

Lynden

I have heard some bad things about this place but I have gone here about 10 times in the last 5 years and never had a bad experience. The staff is very knowledgeable and friendly. The woman with the curly "red" hair was incredibly pleasant and blew me away with how much she knew about every single product. With the industry still being relatively new, I don't rhink you can put a price on how valuable knowledge is. Being able to talk to a person and ask questions is 10x better than going online and reading reviews.

Pete

Went in for screens and the woman helping was very informative and friendly.

Wendy

They have the most unique glass bowls, pipes, blown glass flowers, cartoon characters, ect. So many blown glass collectibles! And the most incense fragrances I've ever seen!! Very cool place with lots of neat stuff 😜🙂 …

Cheyenne Bisson

My favorite smoke shop for years. They’re a little pricy but for the awesome interactions i get every time i go in- i’ll pay the extra. Always a good time, great service, good communication, and the music is always bangers. A lot of the reviews for this place are misrepresented in my eyes due to being a petty or rude customer that doesn’t get there way. So be kind and you’ll get even kinder service back!!

Sarah Hills

I always have friendly customer service. I've never had a bad experience here. Keep smiling everyone (we may not be able to see your mouth smile but we can definitely see it in the eyes.)!!

Thomas

UPDATE: The Groton store aswell as the franchise owners have gone above and beyond to rectify my buying experience. I cannot thank them enough and am left satisfied and will continue to be a loyal customer to northern lights shops. While I should have had a seamless purchasing experience which was not exactly the way this purchase transpired, especially noting that I have frequented this store in portland and considering they have not reached out or tried to make things right nor help, the incredible kindness and desire to make things as they should be by the other location aswell as the chains owners speaks in magnitude for how northern lights operates, or atleast how most of the stores operate, and should operate. While customers should be left with positive commerce rather than having to work to get things rectified, I feel confident being a customer here as I know that in the end good people will stand behind their good business Original Review: Bought an expensive piece from here. 800+ dollars. The sale was kinda a process with allot of waiting to get a response which doesn't really bother me especially considering how crazy things are currently, but taking 2 weeks to get my credit card number is a bit long. The next red flag was that after I paid and the money was taken out of my account the manager didnt respond for a day and a half even after sending multiple messages and calling the shop, leaving me a little worried. The piece was finally shipped more than 3 days after I paid. What I am most frustrated with is that the down-stem has very obvious defects and that the piece came with almost like water marks on it. It is pretty obvious that there is something wrong with the stem so I reached out to them again without a response. I called and got ahold of the manager and she sounded nice, as has everyone that I have spoken too, but didnt attempt to help. She said that "this is how it came to us so there is nothing we can do", I am trying to deal with the manufacturer now. I like this shop and find that my experience inside of it has been welcoming due to nice employees, but the actual purchasing process and subsequent experience has been made into what seems like a large ordeal, opposite of the easy process I would expect when spending a good bit of money (in the context of glass). I would definitely say the experience is better in person, however, the end result, not being offered help after being sold an item that should have never been sold, would sadly be the same.

Robin Carlson

Such good service from Eric, friendly and helpful. Would definitely come back again! They have a huge selection of good glass and a good vape juice selection. One stop shop!!

Kevin Frazier

Great place great people! Not sure why people are complaining about return policy, I don't know of many glass shops with even a basic return policy... You have the option to see, handle, and even try the function on the glass you're about to buy... Anyway, it's a dope place!

Thomas Jarvais

I absolutly love this head shop, they have such a great selection of pipes from spones to bongs they have it all. I have bought a hand full of pipes from this location and I love them all. Not only do they have great pipes but they also have great prices. I have bought spoons, bubblers, double bubblers, bongs, glass screens, blunt wraps and even glass cleaner here so when i say they have it all im really not kidding. The employess here are always very friends as well and always are more then happy to help out the customers. I have never ever had a problem with any of the staff at this location. Thank you norther lights for being so great and making all my visits a great experiance!

Tom Haight

Best head shop in the Portland area, by far. Lots of room, not some closet downtown. Impressive inventory. Plastic throw away rigs up to very intricate and artistic glass. Love the staff.

Tattoo Inkman

Nothing like advertised, lots of pipes, a bit on the expensive side, as far as vapes not much to choose from. Disappointing visit, glad I looked around. I did buy 3 vapes and 3 coils individually, the attendent sold me the wrong coils and there are no returns. So be more careful than me. Cause you may be sold items that don't work together. Hope my regular shop has attachments for what was purchased at Northern Lights. 😠

jason “beatz” Rubito

Little high in price. But no one can compare with the internet now a days. So it isn't fully their fault. I would rather buy in-store then online. Always have great stuff. Workers are friendly. They do monthly giveaways, which are amazing.

Buddy Bloomingale

Anyone who hates on a head shop should consider what they do before making a bad review. Head shops are under constant scrutiny and are under a lot of pressure and should not be criticized. Especially one like this. They're just trying to get a product out to the people like any business and this head shop certainly is not bad at that.

Nicholas Knight

I give Sarah, manager, 5 stars! ...was considering this really nice "Coyle" piece, but little "Piper" the dog was not there to convince me! Please put her back in the store ASAP!!!

bruce perreault

Super friendly! Great prices and selections. Found what I was looking for and something extra. Will be back!

Joey Dugan (Bankai)

Great place to get what you need. Great staff great product's. Everything is extremely overpriced though. So as long as you willing to shell out 100s youll love it.

Rachael Ellis

If you are looking for ANYTHING smoke wise it WILL be there. Great selections and wonderful deals. Staff is always helpful and really nice. Another place you can bring your dog♥️

Mars M

Great selection and cool people working there. Wasn’t expecting to buy anything but we know how that turned out. Will be back 👌🏽 …

Hathan DeVore

Excellent smoke shop. Good variety of items and excellent people

Julie Bean

Girl did not know what a dab dish is there's a difference between dab jars and dishes..if your gonna sell stuff know what you are talking about tried to sell me a jar for dabs lol

Danielle Dambrie

Friendly people and cool stuff

Stephen Demore

Great customer service. Staff knows there stuff. Good pricing and selection

Kait Micks

Awesome availability of all things 😊 & they have High hemp cones. They also have a wide array of colorful glassware. Pretty affordable. 💚 …

Dana Macdonald

The staff was amazing extremely knowledgeable answered all my questions I left there feeling confident with the information I received and the products I purchased rock on Northern Lights

Erich Kruger

Perfect bubbler at a great price. Awesome guy behind the counter

Greg Baynham

Very helpful staff and descent prices! They have Kratos & Delta 8 too!

Sebastianne King

The staff were very friendly and easily approachable. I love the variety of glass pieces, especially the novelty ones!

Emily Smith

Always go here for my hemp wraps best deals around on them! Just wish i was closer!! Would go there every day!

Eric Mercer

Basically what I refer to as the "walmart" of headshops. You need a doodad? They probably have it. Seriously though. Apparel, gear, merch, novelties, lifestyle choices. You'll find em here

Lizzie r.

Best smoke shop around! People are inviting unlike most. Thanks for having what I needed and being cool AF!

Jacob Major

Best shop I've been too was able to shop with my dog had great service strongly recommend to anyone

Johnathan Emery

Huge selection of glass of every variety (really.) The hippie flavor of the place is played out, but otherwise a great place.

Steve Page

Great selection of items. Plus, the employees are kind and very knowledgable!

oxX-SHROOMZ-Xxo

Great place awesome employees will be going again thanks northern lights smoke shop you guys rock

Mike 54321

Great selection of glass. Prices are ok, but the selection of vape gear sucks.

Rob H

Price's are a little high compared to Lewiston and Bangor but some awesome glass work .

Hoolio Bandaidass

Cool store all your dabs and vape needs helpful staff, very laid-back,

Michelle Long

Lots of variety & Cool Posters & Bumper Stickers

Jacob Conrad

Huge selection and excellent customer service

alyson halliburton

My go to place for all smoking accessories employees are super helpful and friendly

paul vidal

Thank you for being open early! Great selection and great service

Dm GB

Bad return policy. Location and parking are decent. Staff friendly, selection decent.

Rebekah Jardine Belanger

Absolutely the most amazing incense burning experience.

Joseph Aiello

Ricky and the gang know there stuff. Great selection 👌 …

Jimmy Paredes

Great place excellent selection of anything you might need for a good smoke.

Willy Mcgee

Great smoke shop. Has all of your equipment for your smoking needs. Greatful dead equipment as well ..

Branden Keller

Chill place to vape and buy vape products. Good prices on juice, average prices on gear.

John Howard

Good prices. Good people. Great quality. What else could you ask for?

Amy Cook

Awesome people. Awesome selection. Awesome price range. Dog friendly!

Melissa Waterman

They were alright but confused us on which vape supplies we needed

Linda Greene

Very helpful sales man,good products, friendly atmosphere!!

SpiDys Tangled Web

Great store Friendly staff. Awesome Awesome product

Steve Jester

Kind; knowledgeable personnel; beautiful interior, and ample parking.

ian Long

Good prices and selection, never to busy there either.

Kenny Tripp

They have good stuff to sale if you went to quit smoking

christina rowe

I'd say they have a little bit of everything

Shelsie T.

Everything you're looking for the store has and if they don't they can order it for you and find it never been to a better place

Sara Ghosh

My favorite store in southern Maine. Good pricing, helpful staff, and parking.

L

Great customer service...good shop for essential needs.

dragonking95 95

People there are very friendly and helpful and awesome looking pieces

#jcbromesurf Cenicola

Very helpful staff, great selection and good prices!

Donald Alward

Always got what I'm looking for and at a decent price. Thank you.

Tony Tone

One of the best smoke shops in Portland

Andrew Moffett

Really one of the best head shops around!

Stewart Shuster

Great spot, nice products

Tim Belanger

Wonderful store, knowledgeable and friendly staff.

P. Foodjunkie

Little pricey but they've got awesome variety.

Gray Harness Racing

Love their huge selection of Juul pods

Timothy Ryan

Not a bad little shop. Friendly staff

Robert Tramont

Great selection of glass and vape pens!

Clara Jacobs

Helped me get what I needed making sure I was covered. Very nice people

Ben Esty

Lots to choose from sucks no returns or refunds buy they are good about exchanging if you get a defective product.

Henry A Jensen

Very helpful friendly staff. Great place.

David Shane

Quality great pricing and staff. Very knowledgeable and helpful

Chin Down

They have everything you need

Donna M

Very nice shop, beautiful glassware!

Christopher Stevens (HOBO)

Super helpful. Got a free pokey with my one hitter!

Wayne Cadman

Good deals and showcase local glass artists

Scott Pelletier

Small shop but the staff was very knowledgeable and helpful

Ryan Duchaine

They had what I needed at a good price

Derek Viger

Friendly staff. Helped us find just what we needed

steve shulman

Great selection of local and heady atrists

Dylan Moulton

Great Service, massive selection.

Joshua Desjardins

Nice pieces at decent prices

Camren Doucette

Great pieces and Juul pods too

MARIA G

Awesome people, cool atmosphere, no returns.

Mary Poissant

Best an friendliest place to pick up glass.

Mason Bowden

Great staff very helpful and nice

william berry

SARAH AND GRIFFIN HELP OUT A LOT WITH ADVICE AND KNOWLEDGE

Mike Whalen

Great place for some dope glass

Denise “Dee” Longchamps

Lots of cool items here!

Stephen Medaris

Loved the informative help, very welcoming!!

Marshall Doucette

Great people, great help, always. Satisfied!

Richard Bissonnette

Very knowledgeable and friendly staff

elicia dyer

Very wide selection of glass

Chris Davis

Great pieces of glass!

Gilbert Klein

Great place!

Ashley Timari

Great selection

Casey Montgomery

Awesome selection

James Wolf

Only been there once

Nick Moir

really cool place

Brendon Morris

Great name

kevin smalls

Very knowledgeable

licitglass

Fantastic Staff

keion heywood

Cigars

Erica Cabral

Awesome place

Dylan Constantine

Vibes are very atmospheric. Hella cool place man for real

Gloria Aristizabal

(Translation) excellent (Original) Exelente

Ryan Kelley

Pipetown

Eleanor Rinehart

Peter Coutu

Brooke H

Sarah Elwell

Ian Tripp

Hannah Galloway

Alec Kenney

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