Reviews of West Side Smoke Shop. (Tobacco Shop) in Grand Rapids (Michigan).

West Side Smoke Shop

580 Reviews

163 Comments

Tobacco shop

Vaporizer store

712 Bridge St NW, Grand Rapids, MI 49504, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of West Side Smoke Shop, Tobacco shop in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of West Side Smoke Shop

Sunday

12–7 pm

Monday

9 am–9 pm

Tuesday

9 am–9 pm

Wednesday

9 am–9 pm

Thursday

9 am–9 pm

Friday

9 am–9:30 pm

Saturday

9 am–9 pm

Popular times

Sunday

9
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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

9
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Saturday

12
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18

Reviews of West Side Smoke Shop

Ashley Bodell

Such nice customer service and it has everything you’d ever want.

Danielle McKee

I absolutely love this shop- I come here for everything! Staff is so friendly and location is great.

Ms. Kristy Katcha

Not impressed with the lay out couldn't see half the stuff I was there for. Ask and they act like they don't want to help you.

West side smoke shop was very helpful and informative. Easily wide selection of any glass wear you might need. Kind and welcome staff as well! Check it out!

Aubreonia Hutchison

They always have everything in stock that I ask for. Always ready to help find and try things that are new. Also one thing I didn't know is if you buy two of there duo hyde pluses they give you a free cali bar. I love how they're never turning away a costumer. They're always trying to succeed for success and they always do. I see people leaving with a smile and that shows they know what they are doing. Plus they have great communication skills with their costumers.

Jayson Griesmaier

Well stocked & very clean w/ a huge selection of glass pipes, bongs, etc. + tobacco rolling accessories. Knowledgeable & friendly staff.

Daniel Harrington

It's really clean and everyone here is really nice and helpful with anything we need and I like how many options there are for everything.

Felix

I've been to just about every head shop in GR. These guys have it. Only shop in town that had a puffco peak replacement glass

Jon Hull

Today I sent my buddy in there to buy king size tubes. He came back with about 4 pounds of tobacco and the wrong tubes. He is not a smoker. I went in there and the guy behind the counter was kind enough, because I’m on a crutch , to exchange the things that I bought for what I really needed. And gave me a lighter to offset the difference in cost when I told him it wasn’t necessary. This is a model of what a fine business is. I hope Sir, you read this. You have earned a customer for life. Great job today!

D' SHAWN VANCE-JAMISON

Friendly, helpful, cheapest in that area for items and accessories. The people are great people, and I have yet to have a bad experience. No matter the race, even cops go there. Be careful though. Just because they are in the lot, doesn't meant they are waiting to stop someone. 9/10 they are, but there, getting chew or tobacco.

Jennifer Kingsley

I was in the shop tonight, January 14th, 2022. It was closing time and I was very frazzled, and trying to hurry my purchase because it was closing time and I realized I had the wrong debit card and all I had was alot of change and some ones. The owner very calming took all the change and ones and counted them out for me. He was very gracious with me while taking care of the transaction. This is only one reason why I only buy my tobacco products here! They are great!! I really appreciate you guys!

Jody Smith

This place will be your go to for all your smoking accessories and don't even get me started on how low the prices are!

vickie lake

Excellent customer service, extremely clean and organized store, definitely worth stopping in for a variety of tobacco needs and gifts.

Ray Heemstra

Polite, friendly, service and cheap prices on smoke's, this is pretty rare lately in this world whare the new normal is just the opposite, you know? because of the pandemic it's hard to find good help these days, right

Toina Silva

Smoke shop is most convenient store to go to a good buy cigarettes

Leanna Rittenhouse

This has been my go to smoke shop since moving to the West Side. The employees and owner are super friendly, they always greet us warmly when we come in. Aside from the great customer service, they carry basically anything you could want for your smoking needs. Highly recommend!

Staci Stauffer

I love this store i come here for all my smoking needs great staff too they have purple and pink blaze Susan cones!!!

Edward P

If you're looking for vape supplies whether it be equipment or juice then they may or may not have something. I'm relatively knowledgeable after 10 years of vaping and while they did have some selection of pods and mods, I wouldn't consider it a large selection from all the vape shops I've been in. The foreign gentleman that helped us was not knowledgeable of what he sells. I think he may have been the owner but I'm not sure. I really prefer to support local vape shops or stores that carry vape supplies. Juice prices for their limited selection were relatively high but better than some places I've seen. Mod s where about the same. Not the best prices but not the worst. High side of reasonable.

Noland G

I'm assuming I talked to the owner, but then again I could be wrong. Whoever it was was incredibly helpful and was actually one of the only people I have ever had recognize my tattoo and be able to read it. Cool experience and great customer service! Would recommend to anyone

Kaytlyn Honore

West side smoke shop in Muskegon was the very first smoke shop I ever went to. There are many other ones in the Muskegon area, but nothing compares to Westside. So when I moved to the Grand Rapids area, I was so grateful to know that they have locations here as well. I only go to West side smoke shop, even though it seems I move farther and farther away from their locations LOL. I am so loyal to them because this staff is super friendly, they are very helpful, and very well educated on their products. And if they aren’t educated, they will look into it for me. The Bridge Street location happens to be my favorite because of management (but I truly love all locations). As long as I live in the Grand Rapids metropolitan area, I will never go anywhere else for my smoking and/or OTC CBD needs. Thank you, West Side, for always being the best of the best!

C C

Great shop! They had the pax 3 screens I was looking for and they were very helpful on the phone. They carry a lot of beautiful handmade from Michigan blown glass. I was stunned by all the beautiful selections! Their prices are very fair and their customer service is awesome! Will definitely be a returning customer!!!

Tito Cruz

Great customer service every one is laid back kool spot they have a decent selection.

Mandy Kay Cronen

This is super close to my home, however a man I'm pretty sure is one of or the owner himself blatantly lied to me about a certain product I was buying that he knew nothing about and I knew in my heart of hearts he was giving me the wrong information therefore costing me money that for me does not grow on trees. That's unfortunate and highly unprofessional. However the younger kids, by kids I don't mean under 18 I mean most likely under 25, do however have knowledge on some of the products sold here

Max Doering

West side smoke shop is by far the best smoke shop in Grand Rapids on the west side. The manager Ivy is very patient and helpful. She is always extremely helpful and patient. Her happiness is contagious. Love the amazing deals they have on everything. No need to go anywhere else to check prices, they have the lowest prices for amazing hand blown quality in town.

Jare Bear (Jarrod Schaffer)

Great go to for your smoke wares, glass wares, party favors. Friendly staff. Decent prices. Not overly priced like most places... VERY CLEAN!!! Owner is fairly friendly too!

Ace

I go here for all my smoking and vaping needs they have many good products and the staff is very friendly and helpful

Joshua Blair

I value a knowledgeable and helpful staff. They were more than both. Watch out they can be convincing!! But only because they are usually right!! I went in for a cheap replacement on my dab pen and ended up buying the part plus a whole new pen they got me to purchase and I must say they didn't oversell it. Much better than my old pen. Hella sales people in there!!

Ethan Stocks

Customer service not the greatest but very wide selection of products. Wish it was a bit more affordable and they had deals more often.

Jeremiah Bosse

The workers are always very nice and more than happy to help you. They actually know what their products are and therefore help their customers better than other shops. Prices are fair and affordable too.

Daniel Mills

These people are the best. Always going out of their way to help and know their products well. Been coming here for years! Tony is dope too!

skyler mclain

Honestly the only smokeshop to go to in GR. They have a wide variety of vapor products, glass pieces, rigs, and a wonderful array of cigar to select from. Whether it's just for a pack of jobs to roll with, or a whole new rig setup. This is my go to. The staff is very kind and helpful, and everyone is well informed. I wish I could give them more than 5 stars.

Monica “Moe” Patton

I have been able to find somethings in here that i haven't found elsewhere. Found a cool tray with Rick & Morty and it works perfect for what i bought it for. Also I recently got a glow in the dark lighter holder there I can never lose this lighter when I am out camping.

Martell Melton

My experience there was sensational!! They asked me if i was lookin for anything particular rite away and i was able to get the bowl i wanted. I recommend this place and the one on division over any other smoke shop!!they also hve great selections there too.

Ben Lee

First time visitor, found the staff to be very friendly and attentive and overall the place seemed to be reasonably priced and well-stocked. I’ll be giving them my business again in the future. 👍🏻 …

Susan Blanshine

Every time I go in here everyone is very friendly and helpful. I go out of my way to come to this shop because I always get good customer service.

Dawn Bacon

Staff is friendly and very knowledgeable, they suggest cheaper options within the store. They also listen to what you want and will give you numerous choices to choose from. They take there time with each customer an never try to rush customers. I recommend West Side Smoke Shop for all your smoking needs.

Jackie Martin

Amazing place great selection! The staff was so nice especially Dan thank you for all your help with my smoking needs! Two thumbs up

Mayra Aleman

The owner/manager was amazing! So friendly and helpful, gave me some samples of some CBD. Great service and great atmosphere. The store is very clean and friendly. Definitely going back!

Ashley Utrup

All of the employees and the boss are so incredibly kind and helpful. They are knowledgeable on their products from tabacco, pipes&bongs, gaping needs, kratom and recently cbd. They will order if they dont have it stock and they will also offer deals. Recently moved to this side of town about 3 months now and they were the first store I went to and they have had my business ever since. I'm officially loyal to the Westside Smoke Shop. Love this place!!!

Julia Montano-Anderson

Always a pleasure. Nice staff, informative workers and the owner is so nice!

Rhett Bierman

I love The West Side Smoke Shop! Their prices are waaay better than Shakedown Street and Purple East, and their staff is very friendly and knowledgeable about their products. For example they told me the red kind of kratom was good for withdrawal symptoms, tried it and sure enough helped a lot when I was hurting.

Tierney Pierce

The staff here is always so wonderful and helpful. Since moving out of town area I will literally drive 20mins just to shop at this location.

Alexis Turner

Love LOVE this 1 stop shop. The staff here go above and beyond and always exceed my expectations. I am blown away everytime I go in to stock up on all of my needs and my total is almost half of what I would pay anywhere else in Grand rapids!

Marion Genia

Great place friendly service

Autumn Lockenour

I highly recommend this place! They have very unique pieces you can’t find anywhere! Absolutely great deals and the customer service is amazing!

Alecia Cruz

Came into the store and was automatically greeted. The people behind the counter were more than helpful even when I wasn't sure what I wanted. Very good place to shop.

mary huff

Love this place very cheap friendly environment.I wouldn't go to no other store to get my stuff but here thanks guys I'll be sure to spread the word your the best from the rest...

Robert Gessler

They always have helpful info on new products. I really like their selection too. I tell my friends this is thus best place to go for your smoking needs.

kyle szymchack

Beautiful locally made hand blown glass as well as the big name companies and a perfect variety of vaporizers. The staff is very kind and attentive 10/10 will be back in this store

Alana Magniant

I've been here a dozen or so times since they've opened and I've never had anything other than a great experience. One time I came in to exchange a battery I stated was broken, and the employee was so polite and sweet when he told me I had never turned it on... 😂 How can you not love it?!? …

Lemuel Martell

Great staff and products

James Bunting

Tony and everyone here are really knowledgeable and nice to talk with. They have quality glass and some harder to find things (such as the 4mm quartz bangers). My new favorite smoke shop.

Ryan Hall (Dark_Rhyno)

Dudes here are super friendly and helpful. If they don't know something, they'll look it up for you. Definitely recommend.

Marti Aldeco

Nice friendly staff, very clean and organized.

Christian Zulu

Amazing shop. The staff was incredibly helpful and fun. The selection is wide and varying so there should be something for everyone. I’d definitely recommend west side smoke shop

FeaR Calibre

I love this place everything in the store has always been reliable and they have great prices and I would totally recommend everyone here to stop in and shop

Brenda Jackson

Tony and harsh are th best. Its not always about making a sale to them. TheSo y always but their customer needs first. They love their customers. They are always there for them. When they need them. So i advice anyone to shop at west side smoke shop. They are honest hard working family.So y'all come by

Uncomfortable LLC

An amazing location for this shop. The products are pretty amazing and the display of the store is very nice. 10/10, for customer service and employees and overall cleanliness yay 😁😁 …

Kayla Orsini

They have really nice products & a variety of different things. Clean, organized & helpful staff. I highly recommend you check them out.

Sean Toohey

The staff was super friendly and polite. My friend and I came in, they knew exactly what we wanted and we were in and out in a couple minutes. Great service!

Kent county watcher

They got whatever u need . If u need it discreet ask for the brown paper bag special . . Straight - or - round . .if u k what I mean 😉🤫 …

Jonathan West

Been going to them since they opened. Staff has always been courteous and polite. Good prices, better than other places. Tony, Praveen needs a raise.

LaDonna Pearson

I love the Tabacco Store all the items are so cool & different very reasonable price & I hope tommore they are open I left My Keys Tonite & they are closed 🔐😭😭😭😭. …

Dylan Pankow-Wolf

awesome lil smoke shop! the girl at the counter was very helpful and knowledgeable in helping me pick out my piece! thanks west side y’all are great

Christian VanderPloeg

Went to a few different shop and this one definitely had the best deals! The younger girl working knew what she was talking about! Will definitely go back

Avram Affolder

Nice people, very clean and has a huge variety of smoke products. They also carry a number of tabacco's and even mine. In which I have searched all over Grand Rapids for.

Heavyn Bystry

An amazing location for this shop. The products are pretty amazing and the display of the store is very nice. 10/10, for customer service and employees!

chris luse

Great workers know products described what I was looking for and showed me where to look and recommended product so I got it and was happy always my first go to shop

Deavante Grier

Smells really great, service is always perfect and attentive and they have everything you need... items for pain, items for enjoyment, and even some pretty competitive prices!

Isaac Popa

Good guy good stuff. Good prices. Large selection of all the stuff you need

Nate Kennison

Great selection of all kinds!! I saw some things I didn't know exist here😁 Also the people at the store were perfect and brilliant 👌 …

Christopher Cencer

Ive been here about ten times now and they have always had everything i need at a reasonable price. Staff are always there to help you and are friendly.

Michael Murphy

They where very helpful and nice, not to mention quality glass and all your smoking needs.. definitely stop in if you get a chance

Nicholas Raley

Friendly knowledgeable staff, have a selection for any type of smoker, if you have questions and need answers on something go there to find out, they do an excellent job and keeps me coming back

Ariel Estes

They are very helpful with all my glass needs and always have the best prices in town with the newest products.

Nick Labelle

Amazing place left without a part to my pipe and went back a little later the blonde lady helped me immidiately both times a+ service deserves a raise

Gabby Magniant

This place is great!! So friendly and helpful for the novice. The selection is vast and the incense is quality. I would tell my grandma to come to this place.

Laurence Sanders

I have been a customer here for years, excellent service, knowledgeable about the products that they sell. I highly recommend them.

Tyler DeCoeur

Great products, prices, and people! Much more reasonable prices than a lot of the shops in town when it comes to glass.

samples garage

This smoke shop is insane... not a giant selection but it's definitely a good one and! They have juicy jay papers staff is rlly nice aswell west side smoke baby

Mad Mardigan 766

🚬 shop, place to get your item needs. It fills the bill, as that goes. …

Star Free

My favirote place to go. The staff is awsome n they have a nice verity of products at resonibale prices. If you need any new toys or excesories this is the spot

Jayce

Came here the first time a few weeks ago and will certainly be going back. Great staff, great selection, great deals!

Renee

They have very unique and different bowls I have not seen in any smoke.Would recommend this place.The workers are friendly and nice.

Samuraisaac

The owner is a really cool guy, they also have a good variety of products

Duane Slabbekoorn

A great shop to get any all you smoke needs and just upgraded the store for more products

Adam Gray

Owner and staff are always very friendly and helpful. Prices are fair

Lizzbeth Katt

Love the young man with curly hair so nice helpful fair priced good variety

Arizona DeSappio

I love this place, friendly people, cheap glass, and always willing to help you out! Highly recommended, I get all my glass from here!

Olivia Somsel

I love this place. We frequently visit here and the staff is super helpful and the selection of pieces is really large. I love this place!

Lars Thorson

Great prices and it's always had anything I needed. Highly recommend it to anyone downtown that needs a dependable smoke shop.

Alexander Kulhanek

Love it there. Owners great and they always have what you need and more.

Kayla McKenney

Very nice customer service Love how ive grown up with the smoke shop from it being a bakery too the smoke shop now Love how there's always a sale and very respected place Thank you for everything❤😊😊

James Bates

Great staff friendly people. Also very affordable good quality merchandise

Mara Schleh

Had some serious vape knowledge. Awesome people very helpful. Definitely will be coming back to see the new items.

Nate Cunningham

Great customer service. Register girl was very helpful. Ivy was a pleasure to work with.

Jeffrey

A great selection of products to choose from. A bit pricey, probably due to the rude customer service. They have to pay their bills too.

Kara Gregory

So amazing and friendly!!! The shop is so open and bright, very welcoming. Left with a smile and will definitely be back!🙂🙂 …

Ashlee Russell

Cait has always been super amazing. They always have what I need

heriberto ybarra

The cashier was so helpful with what I needed he helped me as soon as I came in the shop and really friendly will be coming here again.

Za'Kintreyia Young

The best smoke shop I’ve ever been to ! They have everything you need & more ! I love them

Meg Lynne

Came here for the first time and looked for a bowl...getting one for 1$ so i gotta give it a 5 stars. Nowhere else has that awesomeness!!! Thanks guys and gals!!

ally youngs

We live a block away and love this place! Customer service is amazing and the prices are very reasonable!

Robyn

There was customer service and the man that assisted me was very knowledgeable and friendly. I'd definitely recommend.

Emily Carson

Very friendly and helpful staff! Clean an happy environment. Prices are extremely reasonable.

Enrique Olivares

These people are always very friendly. They should have what you need. If not they will get it. Great store

Izi Cronley

HUGE selection; great deals!! definitely worth checking out... i’ll be back:)

atari

best glass store!! rly nice selection with good prices and nice staff. definitely always come here

Javier Ramirez

I bought a nice glow in the dark Ash tray. They are very respectful workers and very kind and helpful.

Michele Boyce

Large variety of items. Clean good customer service. Best at fair pricing.

Abigail Butler

The glass pieces here are beautiful and there's plenty of variety for different tastes and needs! This is an all you need kind of store.

DjJRoC84

Very nice staff, helped me find everything I was looking for. Also a huge assortment of flavors in every tobacco product

Robert Carruthers

Tony is a great business owner. I've been frequenting this store exclusively since it opened and will continue to do so

Maggs

We always have an amazing experience. Everyone working there is always so friendly and helpful!

Tommy Lee

Great place great deals great business and wonderful customer service I highly recommend this place for all your basic needs

T Defranco

Great smoke shop! Huge variety! Glass, CBD products, kratom, & so much more! Fantastic prices! Highly recommend this shop!

Rece Ladner

Really nice, chill employees, great selection. One of my favorite places to go.

Rooka Sand

This store has always been good to me you can come and get everything you need for your smoking needs in one stop.

Egor Doggy

Super cool people Very helpful and knowledgeable about the products they sell.

jondavid85

Same experience every time I go in the smoke shop never disappointed always get what I need never out of stock A-1 glass selection

Tiff Moggo

West side smoke shop is awesome! Great selection of glass pipes, cbd, vapes and vape juices and prices are fantastic! 5 stars!

Toni Clayton

Great prices..always Friendly Employer's there to greet you and help you find whatever you need.I get my Marlboro Cigs alot Cheaper there too.

Ethan Braeunig

Good selection. Helpful staff. Definitely the best smoke shop in west GR.

J S

Best place to get your glass. They know what they’re talking about and there prices are fair. Great owners !!

Kourtney Rawlings

This place is awesome! Tons of products to choose from. My go-to smoke shop 👍🏽 …

Todd Ringleka

Easy to find. Best service. Real nice and easy going staff. Great selection.

Lilliana Bonds

Great quality products, wide selection, did not regret my picks 😁 …

Bradley Steigerwald

Great selection and friendly staff will help you find what you need quickly, highly recommend!

Connor Schuitema

It's a great shop with a lot if nice piece's. Big variety of choices between vapes, glass pieces, and nicotine products.

DK Gates

Amazing shop, great deals and the staff is so polite. I would recommend this head shop to any smoker.

Amanda Burkmyre

I always love coming here! Friendly staff and good prices!

Michael Peters

This is an awesome place that if they don’t have what you want they will order it!

Jeff Kugel

Great prices nice selections friendly staff deffinatly recommend stopping in

john dotts

Great place. Great products at good prices! Lots of accessories to choose from!

Deanna Bunn

Wonderful shop! Tons of great products and very helpful staff

Kaylin Thomas

Very reasonable prices with different variations of accessories and tools to help you do everything you need to do.

Craig Williams

Friendly people, low pressure, huge selection and reasonable prices. great place....

Kensington Reese

Love coming here! Best deals you’re gonna find outside downtown and always willing to work with ya.

Alonzo Thomas

I love this place its very convenient They're very nice people Just Love going here!

Brooke Derevage

The man who helped me was very helpful, kind and patiemt .Definatly my go to shop now!

Kari Hubka

First time in this place,very big variety of things, very nice people great vibes, very respectable

Travis Simmons

They carry all your smoking related needs nd even more past that. Great deals, great prices, amazing people.

Christian Rosenberg

Friendly and helpful staff and great deals! Definitely worth a visit!

Noah Fopma

Great, interesting ,and unique selection, and super friendly associates! 10/10 would go again!

Angela Bennett

Use to live down the street for 6years. I shop here frequently. Lowest prices and great service.

Codie Coronado

West side smoke shop is where I go for everything I buy everything I need from there and they have the best workers i have meet. Westside smoke shop is the place to go for all ur needs!!😘🤗😍😉😀 …