Reviews of Rise Smoke/ Vape Shop - Big Rapids. (Tobacco Shop) in Grand Rapids (Michigan).

Rise Smoke/ Vape Shop - Big Rapids

285 Reviews

182 Comments

Tobacco shop

Tobacco shop

550 S State St, Big Rapids, MI 49307, United States

Description

Information of Rise Smoke/ Vape Shop - Big Rapids, Tobacco shop in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Rise Smoke/ Vape Shop - Big Rapids

Popular times

Sunday

Monday

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Saturday

Reviews of Rise Smoke/ Vape Shop - Big Rapids

Jennifer Savage

Looked up vape shop and this is the only one open past 8pm. Thanks for that. Also the employees Travis and Josh very friendly young men. Very kind and helpful. The were very fun people to be around. Felt like a home instead of a business. Thanks for your hospitality Travis and Josh. 💚 Recommend this place 💯

Lancery 19XX Gaming

Went in to get info and equipment in an area I want quite familiar and the young man helping me was extremely nice, patient informative, and thorough in his process and showed a genuine care for the products he was selling and explaining. Hard to find good workers nowadays but I will be returning for all my smoke needs.

Lynn Barrick

First timer. Very helpful. Willing to help their customers. Satisfied with my product. Ill be back when im back in the area. Thank you

Choch Haywood

Nice place a lot of interesting stuff smell good in there too

Katti Wallis

Customer service is always great. They assist you in what your looking for and have a wide variety.

Michelle Grove

I received excellent service. The products she recommended were just right.

Chloe Judd

As someone else stated a few months ago DO NOT buy vapes from this location. My husband and i went in Sunday and he bought a vape, went home, later in the night opened it and it was not working. On Monday evening he went back in and explained what happened and that he was not given a receipt but would just like to have one that works. Was told by the girl they only have a 15 minute exchange policy. Tried to tell the girl that it wasn’t even opened till later in the night and she said sorry store policy. Unfortunately he didn’t see that stated in the store and wanted to ask where it was stated or for a receipt that maybe says the policy but the girl actually walked away without a word and refused to acknowledge him until he just left the store. She actually stared at the wall and cases so that she wouldn’t have to do her job, make eye contact and help a customer understand why they won’t do anything about it. I totally get no refund but at least stand behind your product and offer an exchange. Tell people that they have 15 minutes to make an exchange if you are not going to stand behind it. And most importantly give people a receipt when they check out. This place has went down in customer service and quality since we moved here in 2018. Maybe train your employees to have empathy and to talk to customers. I see the last person was given a phone number that didn’t work so is it worth it to try and talk to a manager or customer service? Update: store manager did contact us and made this right. Thank you!

Abbigail Ostrander

Very friendly and helpful staff! They always make you feel welcomed! Products are great, haven't had an issue with anything in the store or on the website! They are amazing! Keep up the amazing work! I'll be back soon!

David Rush

Great place helped me find what I needed right away I got a nice little Chillum they're great for more discrete situations

cassidy Engels

Josh was really helpful with setting me up with a new pod device! he helped me pick a new device and made sure I got everything I need.

Samantha Brown

Bri was a wonderful help to everything I needed and wanted to know! She had a very pleasant personality and was extremely nice to talk with! Every time I’m there I have a great experience with whom ever is working, and they never steer me towards the wrong thing. All of the products I have accumulated, exceeded or at the least met expectations!!

Mom Mom

The employees are beyond helpful and awesome. I only get up there every once in a while.

Skyler Stolk

Went in to get a little last minute Christmas shopping done, Bri was SUPER helpful and gave me some great suggestions on what to get as gifts, as well as helped me find some specific items I was looking for. She was also also very friendly and took the time to answer all my questions. Rise always has very helpful and warm employees and makes me feel very welcome in their shop. Best smoke shop in Big Rapids!

Jake Bailey

Lots of glass but couldn't find a 14mm x 14mm male piece for my rig. Very friendly staff, they searched and searched. Thanks anyways guys. Best of luck!

Brandi Baker

The super attractive employee, BRI was very nice she helped me find my new silicone bowl! Very pleased with how the shop is set up! Good music and atmosphere :) will be back!

Keith Decator

Good service, but their price points are kinda high. Other then that I give them an A-. Wish I could give them a half star, they deserve 4.5. Service and atmosphere was killer, just kinda pricey. Now u did spend money there people, they have amazing finds here. Love their incent collection

Hunter Paige

Very excellent customer service and retail staff! Very helpful and commutative. Will always come back here 😌 …

Elle Willette

I love this addition to Big Rapids. They have really cool pieces to look at that are, if I remember correctly, are from local artists! The guy that works in there is SUPER nice and seems pretty legit and knowledgeable! They have a variety of products. I usually go for the vape pens and juice but I like to look around if I have the time. Would actually like to see about possibly selling some of my own art in here as I appreciate the fact they have local artists that blow some of the glass instead of outsourcing the cheap stuff online from a different country. I do like the other shop on the opposite end of town on maple however, the customer service here is much better. Because of that alone, my business goes to this shop now!

Melody Fry

Love this store! Prices are good, staff is pleasant. Just a bit dark and hard to make out the selection unless you really look.

derek tomassini

Amazing artwork on the inside and outside. Stopped in and Bri had awesome customer service from the get-go and she knows her products well. Highly recommend this smoke shop, best one in BR hands-down.

Rebecca Letcher

20/10 the employees are awesome and super friendly. Their products are good quality. Extra props to Christian and Dakota, they're lovely as well as very patient 😂 …

James Troger

I had a great first time there! I did not expect this place to be as loaded as they were! Honestly they were showing up Wiz Khalifa himself I swear to god. This place definitely has what you guys are looking for. Today I have turned 18 and they acknowledged this and have made my birthday already a amazing day, so thanks Rise!!!!

Jessica Smith

I went into rise today and was taken care of by Bri! She did an amazing job! And she is the reason I willing be back! Great customer service and shop!

Kathleen

I stopped in because I had a sore muscle in my right arm for several weeks. Christian was very helpful and sold me on a muscle relief CBD lotion. After less than a week I feel a significant improvement. The pain has lessened and I definitely have improved mobility! I couldn’t be more happy and grateful! I’ll be back to try more Rise products.

Courtney Callahan

Christian was amazing when we came in looking around and asking 20 million questions he had answers for everything! Great place to shop! Great customer service!! Definitely coming back.

Sebastian Maqi

Went to rise and was greeted by Bri, super nice and helped me find exactly what I was looking for (and more!). Love the Alice in Wonderland themed artwork and the overall vibe of the shop. Will be stopping back again

Joshua Hauenstein

Great staff, small collection of goods (could use a little more variety, specifically with their e-liquid, only fruity flavors) but for being such a tiny place in Big Rapids, very courteous, good quality merchandise, and prices weren't bad either

John Christianson

Best prices and way better quality glass and products. I definitely recommend a visit regularly to see new items they keep coming up with. Staff is always friendly and helpful.

julie wojtkowiak

Stopped into rise and Bri was so sweet was had an answer to all my questions :) helped me find the perfect vape for my husband and he absolutely loves the color we picked out. Thank you so much - an absolute lifesaver. Julie w.

Alexander Kraus

Talked with Bri over a few products. She was very knowledgable and patient with us through the shopping process. Has a very welcoming atmosphere, even to someone who is inexperienced.

Ryan Cote

Been to this establishment many times, havent had any problems finding/getting reviews on products that i need. Bri, Jordan, and Nolan are very helpful, and im looking forward to meeting the rest of the staff.

Raina Kerry-Brink

Stopped in and Bri helped me find EXACTLY what I was looking for. Super knowledgeable and knows her kratom well. Will be definitely stopping back in, super great store with low prices

22 Guru

I live in Mount Pleasant and the smoke shop had a totally different vibe for the better. Love the place in the prices were on point good sales and the friendly cashier went together to make this place Top Notch.

Christian Maurer

Joshua helped me find an absolutely amazing piece recently, every time I come there I am never disappointed!

Cortney caron

Went to 6 different places, it was the only place that had an electric nail. Very friendly and helpful staff. Very pleased with my purchase!

Tara Macintyre

Great deals on vapes

James Walters

Super friendly staff, small but great selection. Just overall a really nice place

YESHUA The Artist Formerly Known As Brotha Gibson

Rise Big Rapids is the best smoke shop in the Western Michigan Area. TONS of options, fresh products, always smells good in the store and they have the most chill, cool, laid back staff. Especially Bri, her customer service is exceptional.

Therald C.

Great shop to go to. They have a wide variety of vape juices that are really good. The staff there are very friendly esoespecia Bri she's really cool and give good recommendations on certain juices.

Chef Steve

Had just what we were looking for. Great little store.

April Dawn Dallis

Have always loved Rise. Great products. Great people!

Kenna A

Bri helped me look for a pipe today, and she was totally helpful. I love the selection this shop has every time I come in too.

Shelly Brunn

Great variety of vape products as well as cbd. Most cbd items are great products with great reviews. Most have qr scancodes as well, so customer knows they are getting what the packaging suggest.

Sarah Sussex

Every time I’ve been to Rise Bri has been extremely nice, helpful, and knowledgeable! The shop is amazing and the customer service is unbeatable! Love it

brittany fodge

Was great customer service, I came in not having a clue about what I wanted and he gave great suggestions and helped me find a good vape. Definitely recommend Christian to help.

Ryan Marsh

Excellent customer service, very friendly, knowledgeable and their prices are very fair. Stop in, you won't be disappointed.

Cole Christy

Great stuff at great prices. I've never not been able to find what I was looking for here. Been visiting every week or two for like 9 months

Hanna Armit

Awesome place to shop and really cool pieces. Great costumer service, when I went in Jordan was very helpful and getting me the products I needed.

Caitlin Daniels

Definitely a chill, well stocked lil place. The gal Bri in there is so sweet! Answered questions friends and I had thoroughly. Highly recommend

Zach Narloch

Chill vibe, but I don't smoke. Though, the atmosphere made me want to. Friendly staff and fair prices (s/o to Bri for making my first visit sweet)

Sindi Shortsle

Staff is always helpful and explains everything in full, answering all my questions. Great atmosphere and products! Will return.

Allyson Fobear

Best Smoke Shop ever to grace this area with it's presence. Excellent, friendly, knowledgable service, with a great selection of product. 10 outta 10 of the world's greatest smokers would recommend.

Parker McConnell

So much glass and variety compared to the other smoke shops, rise puts them to shame. Bri helped me find the perfect piece, she rocks!

Ch

Cool colored lights. They need to add more products types like vaporizers like the Lotus and more bubblers/ percalors. And it would be great if they sold black light reflective posters and decor and clothes with graphic print

Joshua Chappell SR.

Good deals for the most part bongs are a little expensive. Vary nice atmosphere vary shady in a sheek stoner kind of way. Exceptional selection of products...And prices..

Meghan Whitney

Always my go to stop for anything I need! Good prices, friendly staff (especially my favorite, Bri), and such a chill atmosphere!

Paul Koehler

Had a fantastic experience here! Christian was super knowledgeable and seemed to have the perfect recommendations for me. Definitely coming back

Amber Maynard

Love the RISE peeps!!!! All are very knowledgeable and always a good time when I stop in!!! Christian, Brie, Dakota and Ellie -- y'all are awesome!!!!!

Maddie Burns

Staff is helpful and polite

Matt Forbes

I like the store but now the covid deal is back heavy some of the workers make you uneasy because they seem on edge about staying way back even when your paying and wouldn't speak much

Melissa Trongo

Great service , very friendly and helpful nice to have people who know what their products are and enjoy helping their customers!

James Abbott

Always good customer service. Very good selection of bongs, vapes, batteries... basically anything you may need.

Ben Newcombe

Great store and Amazing service I'm always very satisfied with my purchases I highly recommend visiting this store.

Holly Malaney

It was my first time there and they have amazing products and great prices

ghanem akobeh

I was passing through town and stopped by to see what they had to offer. The salesman was very helpful and knowledgeable. Thanks Christian for your help!

balakaye thurston

Walked in and was immediately greeted like that long lost friend from high school, Bri helped me out a ton and was able to answer every question I had. Definitely coming back

tyler white

I love this place, they always have what I want and need. They have amazing customer service.

Brennan Dieleman DELI

Great experience and great deals I joined the rewards program and gotta chance to spin the wheel best smoke shop ever

Blood flow Music

Good prices good quality equipment 👌 overall 10/10 …

Seth Lipner

Nice, has a lot but no everything

Gabe W

I’ve made multiple trips to this shop without a complaint and today Bri and Nolan were very helpful finding what I was looking for.

Chris Laurent

Bri was awesome! Thank you so much for the help, will for sure be back! Awesome selection, better prices

KMarie W

This place is amazing, the staff are friendly and helpful especially Bri and Nolan, I can’t wait to go back into Rise!

Jacob Johnson

Amazing business, great prices, very personable employees, and great customer service! Highly recommended!

Lori Andersen

Can always find something🙂 Staff always friendly and helpful. Nice shop! …

Jessica Bentley

First time being in the shop, the worker BRI, was super friendly and helpful! Will be back again!!

Quinn

Bri is awesome, super knowledgeable and helped us find exactly what we wanted.

Marla Kosinski

My go to shop! Love the glass selection! Christian is great at his job. ☮️

Chloe Flora

Very great!! Gave me amazing juice flavors and very helpful with new devices

Leon Just Jr

The cashier was awesome hopefully she there all the time

bvrsdad (bvrsdad)

No complaints. Helpful staff. Just out of my price range.

Saje Preihs

Bri was very helpful and very nice. I will be going back and highly recommend going there.

Sue Griffin

Great prices on most things, cashier very friendly and helpful....

Chelsea Kraus

Very knowledgeable and patient with an the questions we had. There's a lot of selections too.

Joshua McQuiston

Always the best place to go they have the best staff and you'll always find what you're looking for at the best price.

Nina Marshall

The people were very helpful and polite, made for a great experience there

cassie milspaugh

Fantastic service! Great prices. Jordan is always extremely helpful!!

Trey Mixon

ABSOLUTELY BIBLICAL great staff, great products, bri, cain, and datoka the goats

Jodi Metcalf

Friendly staff Great select Pricing reasonable

Brandon Price

Fun people, great atmosphere, very cool items and laid back business. Definitely coming back

Zach Rowland

Great prices. Good customer service. Check it out!

bigvader

Awesome little place, the staff where helpful and friendly. Will be going back again.

Travis Storey

Love this store! Bri is the best! Would recommend to anyone.

Raylee

Helpful staff, large selection of pieces and e juice, great atmosphere!

Dat Boi Dag

Great prices, and always has quality products!

Emily Wasmiller

Great place large selection. Employee was very helpful

Brianna Hrejsa

Phenomenal customer service, unbeatable glass prices, and amazing variety!

Laurie Thomas

Love the rise smoke shop, will stop in again for sure and will recommend to my friends

upstate dippers

Great shop and awesome staff absolutely love going in there

Rotten

Bri was such a great help and was very funny when she was helping my friend and I

Arthur Thayer

Same as every other place

David Kostrzewa

Good selection, but beware of some of the cheaper glass they sell. It will shatter.

Chelsea Dadd

Friendly and welcoming staff and great prices, deals, and rewards program.

Andy Hawes

Very helpful and knowledgeable employees. Great selection

Patrick Hyrns

Has some really nice pipes and accessories

Mandi Latislaw

Love the customer service there! Christian is always helpful!

Dracien Williams

Didn't have the coils I needed for my vape but otherwise it was amazing service

Debbie Griffin

IT WAS GREAT, EVERYTIME I GO THERE,N THE YOUNG MAN THAT WORKS THERE WHAT A GREAT EXCESS RISE SMOKE!!!

Mr Logic

Super helpful staff. My hat is off for customers service.

penny allen

Not real friendly..i will probably stay with the one on perry..

Alex Ambler

They had exactly what I needed when I needed it. Friendly staff too

Linda Vestal

Great place, great prices, and awesome selection!! Worth a visit!

Meran Rj

Huge inventory selection.. Plan on spending time to check the new stuff the market offers..

Heather Moore

The employee there was super helpful!

Jewell Miracle

Informed staff. Good parking. Many choices in many catorgies avabile.

Keely Hoffmeyer

Awesome People. Awesome Atmosphere. Great Prices and Legit Products.

Candice Manley

Always nice, and very knowledgeable about their products.

Chief CrazyHorse

Good service decent prices and a lot to choose from!

Shannon Marie Lathers

They have some different kinds of glass pieces and vape sticks

Rielly Shears

Best place for vapes and smoke items!

Sean Wineman

Bri is always super helpful, haven’t had a bad experience here.

Benny Houghton

Best place to get new vape and bowl's

Julia Moore

Good vibes, nice prices, great service

eric tripp

Quick service, had a large selection of disposable vaporizers

Ryan OShaughnessy

It is what it is, what else can I say...cool lighting and it has what I expect it to have.

SPAWN j

They always have amazing customer service

James Boyce

Fair prices and very friendly staff.

Cody Whitman

Love the setup anything you need is easy to find.

Crystal Howard

Always have what I'm looking for

John Anderson-Mink

Had a lot of great deals today

Jen C

Lade back to chill owners are nice and chillax.. Come chill

Renderless o

Big daddy Jordan always treats me right when I come in 😩😘 …

Abigail Morey

Good little shop. Heloful peeps

Chasity Cousins-Clark (chas)

Very nice place. Very helpful staff. 😏 …

Darryl Spain

Great vibe, legit prices.. Luv it

Smoking Straight Fire

The only downfall is they sell product quick

Teresa Kibbey

Always friendly and cheerful

Travis Grudzinskas

Pretty good, had a lot of cool pieces

Jacob Cooley

Best smoke shop in town hands down!!!

Ian Evo

Great deals and friendly service!

Malisa Durant

Great experience great customer service!

Aina May

Great place for rolling papers n pipes.

Holly Everett

Very helpful wish you had a Facebook

Norman Wilmoth

Great place great staff good visit.

Jessica Hawley

Awesome place, Kyle is super cool!

Sabrina Renne

Loved The Experience very cheap and kind

tomwhip87

Great service and very knowledgeable

Cassie Huffman

Helpful staff Clean

Trever Collins

Lots of glass and other smoking accessories

April Whitney

Decent prices small selection

Mike Mccullough

Great place, friendly people!

Claudia Lee Toms

They help you out and friendly

The Undercover Pixie

I love working here.

Charity Archer

Very friendly large selection

Julia Eckert

Very good service

Xiomara Luna

Great service from Jordan!

Clay Vine

It's good

Cari Bentley

Friendly and helpful service

Cherish Niedzielski

Jordan always knows what I want 😘 …

Sam Cook

Helpful Cheery Staff

Joe Wright

Awesome place for weed smokers

Matt Van Buren

Jordan is a cool dude

CJ Vick

Great helpful place

patti rich

They are high priced.

Tucker Martin

Great place!!! Great people!!!

Dennis Coar

If you want it that have it.

Norm Wolffis

Service depends on who is working.

Teresa Pless Brandt

Cool.

Jamie Perez

Very helpful

Adam Fate

Good selection

Savage Bug

Very convenient!

Teressa m. Draher

Friendly service

Ben Molineux

Favorite pkace

Mell Grey

Awesome

Stacy Gould

Friendly staff

Danielle Groot

Love this place

Marrah Kaplan

Spin that wheel!!!

Lois Hord

Two words looooove it..

D's Garage

Nice people

Lizz and Erik

Luv this place

Shane

Picked up a Nice RIG! PLUS, some extras! Thanks for the recommendations.

Kathleen Williams

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