Reviews of Just Tires. (Tire Shop) in Washington (District of Columbia).

Just Tires

170 Reviews

112 Comments

Tire shop

Tire shop

3300 Richmond Hwy, Alexandria, VA 22305, United States

Description

Information of Just Tires, Tire shop in Washington (District of Columbia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Just Tires

Popular times

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Reviews of Just Tires

Ryan Smith

We got a flat tire immediately after arriving back from the airport as we hit a nail in the road. We flew from Arizona back to Arlington, VA and it was 5:30pm when we arrived…not only did Dwayne and his team at “Just Tires” stay late to help change our tire they made it an immediate priority to help us get back on the road so we could get home. Great service. Great people. Highly recommend

Christopher Jr

With the work load they had that day, just before Thanksgiving I feel like they handled it well. With an appointment to get 4 new tires, it took longer than I expected, but they were busy. I'm satisfied with there service and pricing.

Ben GYEPI-GARBRAH, II

Jim, Jeff, Dwayne and the rest of the team at Just Tires provided me exceptional service when I needed a quick turnaround. They are HONEST, SKILLED and do their best to provide you with great pricing along with numerous positives. I highly recommend them. A true A-Team.

Katelyn Espenship

My personal experience here has been nothing but positive. I have been getting my oil changed here for about 2 years and recently bought new tires here. Side note, if you get tires here then definitely purchase the roadside assistance warranty. Worth it in my opinion.

Kristen Bossi

Have been going here for years for oil changes. Helpful, explain issues well, and I have never felt like they were upselling. Have also stopped for random issues like needing air in tires - filled for free, quickly, and very gracious.

Saleh Hassen

Really great service. I had a flat and got it fixed reasonably fast for a walk-in. Was a tire size mix up but they caught it before hand.

Katie Vereshchaka

Month old tire had a nail. Needed it repaired right away. From the first phone call with Jeff, to the in-person experience with DeWayne and Jim, I have found my tire home. :-) Good, old-fashioned business where people actually WORK, and clearly care about giving super customer service! I called at least ten places. Most do a plug, which is NOT a proper repair. (My brother drilled that into my head.) Just Tires on Richmond Highway did a full patch repair. That's how you're SUPPOSED TO FIX A TIRE. And guess what? It's about only ten dollars more. I had just gotten two new tires at another Just Tires location. (After experiencing both locations, I choose Richmond Highway.) I should have purchased the tire insurance, which I needed just four weeks later. I GOT THE INSURANCE THIS TIME! Had they told me all of the benefits of it at the other location, I would have bought it then. If only people really cared enough to educate their customers, we could avoid a variety of troubles. JUST TIRES at 3300 Richmond Highway cares, does a great job in a timely manner, and there is plenty to do across the street while you wait! Thank you, Jim, DeWayne and Jeff! I'll be back! Katie Vereshchaka

Tim Busekrus

Great service and almost always have same day appointments available. It can take awhile to be checked in and they usually require a three hour window for service, but they don't upsell and are overall very thorough!

Shadia Shahin

Amazing customer service! Highly recommend! Jeff and the whole staff were helpful and informative. Honest service and quality work.

C Thomp

Great customer service. The team was able to help me with ease and proficiency. The service was fast too. Shoutout to Dwayne for taking care of me!!!!

Bob Pardo

Excellent service. Great people. I was from out of town and they took great care of me! Talk to DC! He’s the man!

Meredith Allen

Always friendly and they give honest consultations. Definitely recommend!

Jacob Ferguson

Really excellent service here, they fix a bunch of stuff for you and don't even tell you about it. Charged me less than the quote too.

Star Simmons

I have been coming here for literally 20 years and the customer service has only gotten better with time! I have purchased my tires for every car that I have had for years! I get oil changes and more! They have coupons and they really do work with you as much as they can! Great place, great management! When you get older, Good Customer matters!!

Steven Taylor

These guys did an excellent job on my brakes today. They even finished in less than half of the time I thought it would take. I’m very satisfied!

Sam Johnson

I recently had unmatched customer service at this location! The whole team was welcoming and kind, especially Jim. Service was efficient and well priced, with no unnecessary upsells or gimmicks, which I appreciated. It's hard to find competent and trustworthy mechanics, but it's an easy choice for me to continue trust them with my car. Thanks again to Jim and the whole team at this location!

Shelby R

I received excellent customer service! I truly appreciate all the help that was needed to get my car back on the road safely! Special Thanks to DeWayne he was perimeter with me and walked me through everything dealing with my car. My experience was great!

Carol F

I just had an amazing experience with Dewayne. He helped me with my tires and was very thorough on his explanation as to why the tire pressure light kept on going off. Thank you, Dewayne!

Lysia Bowling

Just Tires at 3300 Richmond Highway, Alexandria, VA is an outstanding major car repair service center. What a competent reliable team of professionals. I trust them. I know I can rely on them to give the most appropriate and expert assessment. They dont take short cuts or do they oversell what repair work is necessary. That is honesty and integrity. They always go the distance in analyzing a problem and resolve the issue no matter how much digging down it takes. I really value that the entire team is aware of and committed to getting the problem analyzed and the repair work done. They collaborate and share information which provides the best resolution. T The reality is that they are "can do." It is not - oh we have to order that part, make a bunch of calls well we cant tell you with certainty. In Just Tires plain speak, it is - you need this part and we will get it. And they care about serving people who have urgent needs. I have experienced this and observed this. As a walkin, I decided to enjoy their waiting room hospitality, along with established customers who had appointments. There was a lot of familiarity. There was ongoing interaction with the front office team and consultation with the behind the scenes team about all the service repairs.I felt immediately that I had made a customer relationship as well. They were very busy but remarkably as people with urgent needs - the whole family stranded with families came to the door, it was always - dont worry we will work you in, we will get to you. And to see the relief and anxiety disappear, the front office drop what they were doing to walk out to the parking lot, the support, the pat on the back, the reassurance that they will get them back in the driver's seat and on their way. I must mention that the tires are top notch - stellar. Just Tires provides outstanding professional service and reasonable prices. And above all caring people service. I am so fortunate to be in the Just Tire customer family. Thank you so much.

george C

Unexpectedly got a flat in the afternoon and needed to get it repaired with not much time to work with. Dwayne helped me get the tire I needed the same day and save me time and the hassle. Great service!

Bobby Rox

This is my new shop. They do great work. They got me in and out and was very detailed with what needed to be fixed. They were welcoming and accommodating. If you are in the area, use them! -Bobby-

beverly steer

Your service was GREAT! The turn around from when I drove in to when I had tires installed was quick. As You were recommended by my daughter in law with confidence I will also recommend you as well!!!

phillip Locke

They did the repair the same day I scheduled it in short time. The people were very friendly, which is a plus, but most importantly they kept me aware of the progress and cost the whole repair, which was extensive. Special thanks to Ed who did the work. He went out of his way to see how he could make the repairs more affordable. Great job by the whole team.

james heitz

Excellent customer service! They were able to get me scheduled in fast. I actually showed up almost an hour late and they were still able to accommodate me. Highly recommended.

Nick

Had tires changed, good service

Nixon Frank

Great place! Had my brakes, alignment, end tire rods, and serpentine belt serviced over the past year. The price matched exactly the estimate. The amount of time to work on the vehicle was minimal. Their wifi worked with excellence and was free. The lounge is clean and the staff is very friendly. Honest service for an honest price in my experience.

Adam Owens

I had a tire issue on my new car, and the team here went above and beyond to get me a new set of tires. The service they provided was quick, friendly, and saved me hundreds of dollars. Definitely recommend!

Terry D

I am so grateful to have found this place, and particularly grateful for Tory and Robert. I got a flat tire late Sunday afternoon and thankfully a mechanic stopped to help me put on the spare. It was a good thing too, because the guy who last rotated my tires had cross threaded two of the lug nuts and they had to be busted off. On Monday I had the two broken wheel studs replaced and had my tire plugged. On Tuesday I drove the nearly 40 miles to my work. After work, I was loading my car and noticed a bulge in the sidewall of the plugged tire. A quick online search revealed that this can be extremely dangerous and result in a blowout. I immediately searched online for a nearby place that sold Goodyear tires and found Just Tires. The only problem was that they closed in less than 20 minutes. I called and asked if they had my tire in stock so it could be replaced. Tory said they were closing soon and I could leave the car, but I explained that I don’t live close by and needed the car to get home. My GPS said I was 2 Miles/10 minutes away, so he told me to come quickly and they would wait for me. When I arrived I showed them the tire and they agreed that it needed to be replaced. Robert put the new tire on and I was on my way in less than 20 minutes. I apologized for keeping them there after closing time, but Tory said that he felt good having waited for me after seeing the condition of the tire. I am so thankful that they waited for me. I would recommend them to anyone who needs tires.

Alexander Douglas

Got a flat tire on Christmas Eve with guests coming into town and my wife 39 weeks pregnant, so I was glad that Just Tires was open and was able to work my my car right away. The price for the tires was great - about the same as the best price online - and they even grilled me a hot dog while I was waiting. I saw them take a nail out of another customer’s tire and not charge them anything. Only downside is that it took about 2 hours to get all four tires replaced (and a free checkup).

Robert Harris

Wes Brown was awesome! He took care of my vehicle issue and made sure I was aware of what needed to be done. Great customer service!!!

Chris Johnson

Couldn't be happier with my service here. Came in to replace a tire and get an oil change, and left with exactly what I asked for, paying less than I expected. They really worked hard to make sure I got the best deal possible. Definitely my go-to service center in the future.

t iijima

Has been my go-to tire place FOREVER. I have an active fleet of cars and delivery vans - they have the best deals on the best tires every time. And they are efficient and quick. I make and appt, I drop off the car, 60 mins later it's ready. Don''t waste your time and money other places.

Kenneth Mirvis

What a find! We bought tires and a new muffler. The service, quality, and general friendliness were superb, which was amazing since their prices were also the best in the area. I consider this place a rare find; I will take all of my service business there and recommend it highly to others. Thanks Just Tires!

Katherine Scott

Very efficient and reasonably priced. I made an appointment, went in as scheduled, and got my tire replaced promptly. That was a few weeks ago, and I've had no more tire issues.

Big Tiny

Very good service. Good staff. So good I brought a box of donuts and coffee for the guys while I waited to get my new tires installed

kevin Cruz Urbina

I come to get my tires changes on Monday and my experience was excellent the stuff was Super friendly with amazing customer service skills!!! Ask for Wes brown is the best!!!

Brenda K. Boyle

Second time there in three years. Jim is great . I trust them. The prices are competitive but the trustworthy status gives them the gold.

Arlee J. Logan

Called an made an appointment (same day service) for a synthetic oil change with tire rotation. Service was quick and affordable and the staff was very friendly, no complaints. The tech. suggested a coolant flush but was not pushy about the service, I will be back again.

Jessica Gauthier

We came in last minute with loose/missing lugnuts after what was most likely an interrupted attempt at tire theft. They took care of us quickly and wished us a safe trip home, no charge! They were very sweet and accomodating and we appreciated their help!

Andrew Jonsson

Very Nice crew here at Just Tires, called in to get an appt, for oil change and tire change and they got me in there quickly and had me out the door very satisfied!

Marcellus Lee

Wes Brown and Dewayne have great customer service. This is the best place to have your car repaired. Reasonable prices as well.

Bruce Baker

I pulled in there with two flat tires that needed valve stems. At first they said they could fix them in an hour, but then the told me to wait. The job was done in fifteen minutes, for $18 and change. I was happy to have that job behind me.

Brian Clark

Scheduled an oil change for a Thursday and there was a mix up. They left a voice mail to cancel and when I called back to reschedule a different employee told me to come back in. When I did I was told they had no one to change my oil so I had to come back tomorrow. When I came back that Friday Mustafa knocked off 25 percent for the miscommunication. Great service and I would highly recommend you take your business there.

Emily Gribbin

I got a flat tire after work. I was in need of help and rolled up right as the office was closing. The sales representative stayed late helping me with my tire and ensuring I was okay. I appreciate this above and beyond customer service attitude. Thanks a million!

Matt B

The only issue I have is they didn't have there count updated in there computer system. They said they had the tires in Stock. Once the old tires were off it was. We are sorry we don't have those. But we have them in another store. At lest they are nice enough to have them sent from one of there other stores. And they need to teach their employees how to reset the tps. They told me to drive it and it would reset. The correct way to rest is hit the rest button and let air out or add air till the horn honks for each tire. Starting on the front drivers side and moving in clockwise rotation are the car.

Rochelle Marsh

MR. WEST BROWN IS AN A -1 REP. HE ASSISTED ME, PATIENTLY AS I sought credit approval..Want Just tires to know He is a valuable employee and deserves rewarding for going the extra mile to help all customers. PAYIRNTLY AD I

More Than Human Fitness (LIL SILVA)

Wes brown got me in n out! No problems! Mechanic (Otis Mahoney) was friendly and knowledgeable. Helped me out quick n fast!

Nhan Huynh

Mr. Wes Brown gave me a ride home to get my wheel lock and back which helps out alot and very friendly most definitely S++ came back and got 4 new tires on then in and out.

Kenneth McCoy

Just Tires excellent and patient, helpful,knowledgeable crew work together to make sure your well taken care of. Thanks Wes Brown and the fellows.

NoBa Evolving

5 star! I was in a jam and they fit me in. They had a sale going and I got a great deal! Would recommend.

Matthew P.

Friendly and fast install of four tires I bought online. Parked the car at 7am, left around 8. They had coffee and tv in rhe waiting room.

Vincent Faretra

Very happy with the service, talk to Wes Browne, very helpful and was able to work on my car right away.

Erika Olsen

I went in on a busy day before the storm and they still took care of me quickly. Great service, answered all my questions, and gave me options. I will definitely go back again.

KG Wink

They were helpful and inflated my tire for free, but didn't have my tire in stock and couldn't get it until Monday.

Kelsey Davis

The staff was really helpful and I got much better pricing than the other places that I had estimates from. The wifi wasn't working so I worked from the coffee shop across the street, but they were done in less than an hour!

SA W

half price of other store to change new tire very fast!

faisal omar

Great Service, Professional. Would definitely come here again!

Michael Meza

Great service reasonable prices The wait was not that long, I was driving to NBT down the street.. But then read the review and decided to stop here instead. One of the choice i made that day

Chelsea Castro Jaime

Great customer service and they’re willing to work with you!

Shannon Robinson

Great place! Very helpful amd knowledgeable . was supposed to leave my car overnight but they squeezed me in , did a great job and had great conversation in the mean time.

Xavier Copeland

Good service, ordered specific tires and mounted within a week.

Udit Minocha

Got a nail in my tire and it was close enough to the sidewall that they could not patch it. They told me I could go somewhere where they plug tires. They offered me a quote on a new tire but did not do the hard sell.

Stepan Semenukha

The shop was busy, so they gave me directions to their neighbors who could get my tire fixed sooner. I'll gladly return to Just Tires again.

Jay Jeswani

Gave detailed information on my purchase and was very helpful and accommodating while I waited. Thank you Wes Brown.

Carlene Young

Mr. John and Dewayne made sure that I was taken care of today. Great customer service.

Reilly Steele

Very reliable company.

Nikki Avery

Got all 4 tires and my e breaks fixed here and 100% would recommend this place to everyone.

damion dick

Always great service when I go to get my car worked on!!

Jason Dombrowski

Great fast service. I had a blowout and they were able to fix in about 3 hours without an appointment.

Crayola Browne

The ENTIRE team took good care of me and Cruella!! Thank you!!

Dave Lyons

Have gone there a handful of times over the past ~6 or 7 years for new tires, tire repairs, oil changes, and have never had any issues.

tighe aaron

This is the only place I go for alignments, tires and to make sure my car is ready for long hauls.

Raheem Hsbeb

Great service!! West Brown was great. Best service! Ask for him.

William Rich

I've happily come here for almost 20 years and last time they had no record of us and the car now makes a disconcerting squeak

Phi Nguyen

Showed up with a flat and they took care of me in 1.5 hours same day!

SITO & LITA

Great service ask for Ivan he does the best work of all the mechanic he does the most honest work and fast

mickey “M” martin

Pulled up to get two new tires great price super fast service!!!

Jeff Stewart

Super fast! Great customer service. Thanks!

Syed Ahmadzada

Amazing people amazing place get everything done quick Ask for Rob great guy and very knowledgeable.

Ina

Mustafa gave us THE BEST service. Great prices, fast service, and amazing customer service.

Derek Wimes

Great service. Dewayne was excellent!

Ryker Hess

The workers were very polite and worked quickly, doing a great job. Very impressed.

Amos Hoover

Quick fix for a great price. They were friendly and helpful!

Josh James

Excellent, fast service in my time of need.

aubrey new

Very kind people, quick and efficient!

Dr Edward J Gerety III

Good service and moderately priced.

Christian Flores

Tires at competitive prices and service is really good

Stu. K

Helped me out when I needed air in my tyres.

Viviana wolff meaurio

Excellent service good price

Tyrone Frost

Quick easy and staff was friendly

Chantel

Great people with great service

Travis Weinger

Quick and done well!

Carol Baca

Very knowledgeable front desk.

Jeremy Sookhoo

Honest people. Good work

Robert LeGrand

1st visit. Undecided at this time.

Joy Buhler

Great customer service!!!

Patrick Wallace

Have Wi-Fi.

Chris

Execellent service

Tony Basil

Excellent service !!

jhalil Dickerson

Like the service

Ann Johnson

Quick service

Hammad Sheikh

Great service last minute tire repair. Was from out of town but everyone was very helpful and quick to get us back on the road.

Fernando Campos

Great customer service! I would 100% recommend bringing your car to Just Tires!

John Potter

Great help with being new to the area and helped to check to see if the tire only needed to be patched instead of replaced.

Shaunica A.

I was able to get an appointment 1 day before. The service was great!

Liliana Rodriguez

I loved it excellent cost served

john cramer

Dave Case

Madeleine Stern

Catherine C

bob McLeod

gina davidson

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