Reviews of Goodyear Auto Service. (Tire Shop) in Seattle (Washington).

Goodyear Auto Service

252 Reviews

128 Comments

Tire shop

Tire shop

14923 NE 20th St, Bellevue, WA 98007, United States

Description

Information of Goodyear Auto Service, Tire shop in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Goodyear Auto Service

Popular times

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Reviews of Goodyear Auto Service

Tina Terada

I have been here twice and my experience has been outstanding. Their service is completed with integrity and a smile. I had a tire that was losing pressure. Another tire specialist recommended new rims. Jesse recommended some tar goo to fill the gap - saving me over $1000 dollars. I have been here twice and been helped by Jesse and Colin, both times, they saved me money. This is my service place of choice. I trust them and that counts for alot these days when others may look to make their profit over my best interests. These guys have won me over and can consider me a loyal customer now.

Alena Iskanderova

Thank you for your help and an amazing service. The team is very professional and helpful. Goodyear has the most durable tires.

John Okleberry

I've got to say, some of the reviews had me slightly worried about coming into this garage but I was very pleased with my experience. The location is short-staffed so I did see some people walk in and have to wait a minute to be seen, that might be part of what some people were referring to with negative reviews. In any case, I had diagnosed the issue for our Mazda's AC at another shop. The price I was quoted to replace the condenser seemed doable but high so I decided to shop around. I figured I could quote exactly the work estimates I was given (without the price) and get a rough idea of the repair cost at a few places. The quote I got here was definitely lower and the timeframe was as early as the next day. Other places either couldn't even see me for up to 2 weeks or quoted much higher (or both). Since I was dealing with AC, some places required me to pay them to do their own inspection too. I was able to come into the shop when it opened, do some work at the table they have in their lobby and enjoy the AC on a record-breaking hot day. Colin, at the desk, was helpful and easy to get along with. The quote that I received ended up being a little high in the end and the time estimate was just about perfect. I didn't need to pay for a second inspection which was also great. All around, great experience with a bit of planning ahead and calling ahead!

Manjusha NK

Went to fix a flat tire and accommodated us immediately and helped to swap with spare within 30 min on a Saturday evening. Wow! The best customer service! They were super nice, accommodating, fast and easy service.

pnwlyra

I already knew this place was going to be good because my husband liked his first visit, but today's cements it - Jesse and his crew are welcome to work on our vehicles as long as we live in the area. I'd possibly even be tempted to drive from outside Bellevue to come back to them - that's how awesome they are. THANK YOU!

Ahmed Soliman

This is the best Goodyear's branch I had ever dealt with and in this industry in general. Mr. Colin Savilee is amazing service manger; he is very professional, knowledgeable, and extremely helpfully couldn't thank you enough for such excellent service.

Michael Mell

I needed a set of tires and wanted to go stock. They set me up an upgrade to the next model tire up because the tire I wanted wasn't available until next week. Feels like a couple hundred dollars worth of value to me, and specifically so they wouldn't need to postpone my appointment (yes, they'd have hated to see me buy a competitor's tire; the point is they cared enough to prevent that). They were busy as any tire shop I've ever seen, but managed to hit all the marks for time and service. The tires and alignment feel great, and I felt like the price was pretty excellent for what I got.

Klark H

Jesse was a wonderful person to deal with. I had a brake problem and he was able to get me in and fixed it that day. Thank you Jesse and the Team. They were very professional and pleasant. I would recommend them to anyone. Thank you Klark

Aden Baker

Colin was super helpful is tryna to fix my alignment issue under warranty! he went above and beyond for me, and he didn’t have too. Meant a lot, I will definitely be coming back just for the service Colin provided!

Ta S

Colin did a great job of welcoming me to the lobby, responding to my concerns, and writing up the ticket. He provided a clear estimate of time and cost, and he phoned me promptly when my car was ready. He’s a friendly, competent staffer and you should do what you can to keep him on board.

mary brenner

I took my car in because I was hearing some brake noise and I thought for sure it was time for service. In reality my brakes are fine and needed nothing done (of course the noise was absent when they road tested my car lol) I appreciate the honesty and integrity of the technician who assisted me. I have always received a superior experience at any Goodyear location I’ve used and this location was no exception. I have a new job directly across the street from them so I told them they have a new customer!! I can’t say enough good things about this place!

Bryan Vogelbacher

I went to this location needing a small but important task to be accomplished. Most tire shops would probably just put you off and not deal with it but they decided to go the extra mile and help me out. These guys definitely got my future business-friendly and easy-going atmosphere.

VISHNU VARDHAN

Great service! I will be coming back for any of my car services to this location. I highly recommend the auto service at this location.

Jhon Evans

Went in to the Bellevue WA location to get a new tire, I talked to Colin who was VERY helpful and friendly he told me that they can take a look at my tire to see why it had a slow leek, after looking at my tire they found a nail in it and it took them no time to fix it saving me from having to get a new tire. This location is very clean and helpful and will get all my tire and oil change business from now on, out stand job Colin and crew.

Harrison Kretchmer

Been coming to Goodyear to fill up my tires for months. I finally needed some service on one of my tires and they saw me almost immediately. Customer service was fantastic, car service is always top notch, I will definitely be returning for any future problems with my vehicle.

Ayoub H

I went to the shop today and I was surely satisfied with the courtesy of the team and their kindness. Unfortunately, my tire was not fixable and needed a new set of tires which they provided me a quote for and made no pressure to make an instant decision, and my bill was $0 even though they wasted time jacking-up my car and checking the tire. Sadly, their quote was beyond the industry prices as the exact same set of tires offered by my Dealership (BMW) and other retailers (Costco, etc..) + including labor + discounts was significantly less expensive. I would've certainly continued with them if the price was competitive with other similar service providers. I would still recommend giving this place a chance for their respectful customer service and their honesty/transparency.

wendy Hennig

From the second I talked to someone on the phone to the moment I drove away, there customers service was amazing! Blowing a tire on freeway having to drive 30 miles to them to get the right tire. They helped every step of the way. They were helpful, nice and made my time enjoyable! Thank you

Julia Larkin

They were open on Memorial Day and had my tire in stock - really saved my bacon since I had to drive home the next day! A flat’s never fun and I expected to sorta lose my day of vacation because of it, but it was all done by noon and we could still salvage the day :)

Dylan Alvarez

This place is amazing!! They were so helpful in changing our tires after multiple other tire places would waste our time and be extremely unhelpful. Jessie and Collin were extremly helpful people, some of the best customer service I've had in a long time.

David Varelas

I had a flat tire and had my car towed to the Bellevue location and I have to say, this was the best experience I have ever had regarding car services. They kept my car over night, I brought my spare tire the next day and my car was fixed in less than an hour. On a side note, While I was waiting I overheard Collin, the customer service rep talking to a very frustrated customer on the phone. He was extremely professional and courteous to the customer despite the customers level of anger and frustration. Collins interpersonal communication skills were absolutely next level. He clearly has mastered the art of the conversation. He was patient, calm and most importantly, he actively listened to the customer. I personally let him know that he handled the call very well and that he is very good at customer service. Great job Collin!! Finally, Collin provided me with some information regarding the road hazard service program. As an Uber/Lyft driver, I will definitely look into this especially since the tires for my Tesla aren’t cheap. Thanks again to Collin and the technicians at Bellevue Goodyear!!!

Cee Bee

The staff were helpful and professional. In particular, Collin was a very skillful communicator and a proactive problem solver. While I was waiting for my car's service to be done, saw staff deftly handle a constant inflow of customers, including a very diplomatic and positive interaction with an irate and foul-mouthed customer. Great job ! !

NatcheZ “Acoustic” D

I purchased Goodyear WeatherReady tires from here a couple of years back. The tires perform excellent in the snow and rain, far better than the stock Yokohamas that came with my RAV4 hybrid. 2 years later, I got a screw in my tire. NO SHOP would fit me in (labor shortage due to Covid, booked weeks out) stopped by here from Seattle desperate at 4pm on a Friday, the service advisor (Colin) and technician (George) understood how difficult it is to have our only family car get a flat when I'm ferrying my kid around and accommodated me. They didn't even charge me anything. That's 5 star service right there. Thank you GoodYear, you have my continued business!!!

Anders

Goodyear provided amazing service on my vehicle. I had a super slow leak that others weren’t interested in addressing and the folks at Good Year fixed it quickly and professionally.

Jack Moran

This Goodyear Service Center fixed a flat tire for my daughter over the summer, sent her on her way at no charge. So when it came time to get new tires, I gave them a shot. Very glad to do business with them. I got great tires at a fair price, and the customer service was first rate. Explained to me every part of the process in plain English, quoted specific prices, no surprises, and worked quickly. My car is from 2010 and rolls more smoothly now than it did brand new. When I need service again, I will be driving over there from Seattle. It is worth the trip to get such a good experience.

Nathan Christian

Friendly neighborhood shop. They have been helpful with oil changes and assorted things here and there we have needed fixed on our family cars.

Ray

Brought my Dodge van in for a tune up, oil change , tire rotation, and a coolant flush. Staff were very helpful despite the problems with the Covid-19 restrictions and set backs. Price for everything was very reasonable and I would definitely bring my vehicle back again for servicing in the future. Many thanks.

ArdAtak

Collin was absolutely amazing. He went far above and beyond his job description to help us out during a snow storm. Best service I’ve seen in the auto industry in a long time.

J ND

The service was slow. Communication needs to be worked on in regards to scheduling for servicing, but the Service manager was very good at taking care of me which sold my business with them and for future needs. Do: Schedule ahead, and expect to need to drop off your car. Don't: Walk in expecting do be serviced immediately. (You may expect to wait a couple of hours)

Derrick Elliott

Amazing amazing service from start to finish. Jessie is funny and honest and loves what he does. Anyone that gives them a bad review something is wrong with the person not the company. I don’t know them this is just from going there today.

Lindsay Woltjer

*update went in again with Brake noise. They could have told me I needed new brakes and I would have believed them. They didn't. They were honest and advised the brakes are fine, just a noise from a rock/also cold weather. I highly recommend. Great service and honest employees. The manager was super accommodating to squeeze me in for a battery issue and gave me a fair price for the work needed. They finished my car sooner than expected.

Madison Callaghan

As a teenage girl coming in for car service I get salespeople thinking they can convince me to buy headlight fluid for $500. When I came here for an oil change and inspection I walked out just paying for an oil change with no quotes or threats. I really trust these guys, and when I had questions they actually put my car back up in the air and took me underneath to show me exactly what we were talking about. Who knew I had a spare tire under there?! Just kidding--but even though I live in Bellingham I'll be getting my services done here when I come home to visit because I know how rare it is to find a group of staff you can trust like this.

Susan Hendrich

Arrived before 8am, which is when I had my appointment. Mike came a couple minutes BEFORE 8 and asked me if I wanted to get started with the checkin, I was so impressed. Halfway through the appointment Mike came and gave me an update to let me know what was going on. While sitting there waiting for 2.5 hours, another employee cleaned the waiting area and the door handle/door at least 3 times. I was impressed, felt like they were really focusing on keeping the place clean and safe. Highly recommend this Goodyear!

Ren Lis

Really friendly service. I rolled in with a flat tire, in a size that isn't typically in stock, and they got me rolling again in just a couple of hours! Hassle free even!

Parthasarathy Krishnan

I had a flat tire on my BMW. I went to few other places and every place they asked me to replace the tires as it cant be fixed. I wanted to give Good year a try before changing the tire and I brought my vehicle here. Not only did they not try to up-sell me with new tire, they fixed it immediately. All the employees here are very experienced and knowledgeable. I will give them 5 * rating and would recommend their service to my friend.

Tom Carter

Woke up one morning with a slow leak. I went not carry how much it cost to get fixed. I left my meat and gave all my information. Got a call saying my car was ready. When I asked how much the gentleman replied” just come see me when you need new tires, have a good day. Very direct and to the point. Thanks Mike.

T R

What began as a stressful situation turned into a story about the kindness of strangers. I got a flat tire on a remote road. Within moments a friendly group pulled over and put on my spare. Then I had the good fortune of choosing this Goodyear location. Jesse Gilliland, the store manager, went above and beyond to get me back on the road in time for the next weekend adventure. I highly recommend this location for prompt service and great value. They earned a loyal customer and I will return when it's time to replace all tires.

Aby Vole

I drove my car (which just leave in the garage ) to go with husband for dropping his car for service. my car were dead right at the entrance of Goodyear and out of gas after we arrive. while we were trying to jump start and didn't have a chance to ask for help yet. 4 auto mechanic came out and help to push the car . I really really appreciate and feel so much thankful about their enthusiasm and kind. 👍👍👍👍 We are Goodyear's loyal customer

Tammie Zarfos

Outstanding service! They fixed my tire in less than an hour so I was able to make it to my next appointment! Thank you!

Kidd Skoobyy

they did their job very well and pretty quick the customer service was good and helped a lot

Rick Allen

It's only my first time using them, but the service manager, Corinthas, was friendly and professional. The price was in line with other quotes I had but didn't mention. They did the work reasonably quickly even though it was busy. And they gave me a status on a few items I might have overlooked but didn't hard sell me on getting them done. They even printed out quotes for all the services in case I wanted to shop around. Most places are cool with you the first time, so I'll use them a few more times and see if that changes but so far so good.

Satish K

Jessie, the store manager is very nice and did a great job. Changed oil in GoodYear bellevue in Jan 2019. I took my car to VW dealer for a recall in march and as part of inspection they lied to me that oil is very dark. When I took car to GoodYear with dealer report, Store manager showed me the oil and its in good condition, Also he changed oil again for free of cost. Thanks a lot.

Richard Hughes

Very happy to be surprised. Im used to the charming but asertive upsell in the automotive industry, so when I went to have new tires fitted, I was not suprised to be told that a realignment might be neccesary. Cynically i waited for the "we have it up on the stand so we can do this cheaply" only to find that it was deemed to not be neccesary. Big thumbs up for honest good quality workmanship.

Zach W

Came in to get a tired replaced, and three other problems looked at. Left with a new tire and got talked into $400 worth of 'maintenance' (partly my fault for not questioning or refusing it up front, to be fair). They completely forgot about two of the problems I actually asked after, and they found the third, but communicated so poorly about it that I had to come back a second time to get their findings. When I pointed out they'd forgotten two other problems, they said sorry, but didn't seem particularly bothered or interested in making amends. Sure, I didn't get charged, but I'd asked for those fixes all at once to get it all on the 6mo-same-as-interest plan, and now this would not be covered by that.

Derrick Heng

Great service and tire knowledge. Colin and team are very professional and helped me get new wheels and alignment done.

Angelica Zackery

I was so grateful to go to Goodyear this morning I thought I was gonna have to set an arm and a leg and God worked in my I want to say thank you so much store manager Jesse and service manager Mike and the technician they put brakes on my car and a price that I can actually afford and feel comfortable knowing that I can stop lifetime warranty it’s just a blessing to know the good people out Thank you again I’m so grateful come on down Goodyear on 20th in Bellevue Have a great day

Byron Ponten

So thankful for how quickly they were able to fit me in and resolve the problem with my tire (faulty valve stem) - right before we were to leave on vacation. Replaced the valve stem (for no charge!) and we were on our way.

K EBG

Unless you having a really bad day or something else, the service is on the point. ✌🏾💯 I' drove from Renton and would continue to do so in the future. Thanks guys …

Justin Scheild

Tony always takes care of me, and I have never had problems with my Goodyear tires. On my third set now, and the Assurance ComforTred Touring are the best tires I have ever had. I even got a set for my wife and she loves them. Don't forget the 3 year alligment package. Alligments every 6 months, for about the cost 2 standard alligments. And Goodyear has over 6,000 locations nation wide if you need assistance you while traveling.

Jackie Duarte

Myron was so helpful during this crazy pandemic. We got a new battery replaced wipers. Thank you!!!! I am so grateful!!!! Your business is amazing! Great people to get help!

santos luera

Tony is so nice and knowledge! He took the time to explain to me what was going on with my car and why I needed it. He gave me the option if I wanted to go ahead and add those extras. Everyone there was so nice! I will recommend this place to everyone I know!

George Textor

Nice experience! They repaired a Goodyear tire, no charge, while I waited. These are hard working, efficient folks and the manager couldn't have been more professional.

Marla Young

Stopped in here from a long trip from Indiana. Had a screw in our tire. Took us right in and got us ready to roll again., and the best part, was that they repaired it for free. What great guys!!!! Go buy goodyears!!! Thanks Tony!

Mason

I visit here all the time and always leave with a smile thanks to the help and hospitality from Tony. He's a straight forward man with no bs or games and he's also a real funny guy. They definitely don't waste time on repairs either.

Brook Ashcraft

Super helpful guys. Helped me find the tires I was looking for! Would definitely recommend going to these guys

Lain Littlejohn

Scheduling online was easy, communication was clear and happened before work was done, pick up and payment was easy. Would definitely return and recommend.

James Bremer

I had a screw on the shoulder of my tire and knew it wasn't going to be able to fixed they looked at it told me it couldn't be fixed got me a replacement tire and a decent price and they were very quick and professional thank you

Shuo Xu

We really love the Goodyear in Bellevue store. The manager is soooooo nice. I will definitely recommend the Goodyear in Bellevue store to my friends.

Dennis Economou

I didn’t bring the required items to my inspection, but the team assisted me and made the visit a pleasant one.

Adam Henderson

I had screeching belts recently. Although the price was a bit steep ($104), they replaced the belt I needed replaced and tightened the belt that needed tightened. After, I haven't heard any more screeching, so I am happy with them.

Aiden Alessandro

Great service. Got me in quick when I need emergency tires. Met my needs. Thanks a lot

Markus Vogel

Been there twice and both times they were faster than expected. Absolutely no issues. You gotta take Tony as he is... Not the politest but not offensive either. Not an issue for me

Michael Bernstein

Quick and didn't try to jerk me around offering pointless or unnecessary things. Would have given five stars if there was something to do while I waited. There was no coffee and the TV has one channel with only commercials.

Sandra Andriananjason

Helpful, friendly, and fast service.

paramesh manickavelu

Really great people .. it was their closing time and still they dis a great job in fixing my tire .. thats what you call dedication and customer satisfaction.. Thx a lot to the service manager and Mr .Myron ..

Wayne Gotel

Great service. Colin rocks!!!

W. Cornehl

Thanks Goodyear It was 28 degrees outside and my heater blower stopped working, they had it replaced super quick and I was back on the road. Thanks again, your the best.

Ram

Thank you for great service experience for Corinthas White hi does great job we need more people like him best regards

Kristin Norgaard

Getting my car ready for the winter weather

Sean Ganesh

Great customer service and fast ! Totally go back if I need to get new tires.

Theresa Burch

I always get great service here. They take great care of my 16 year old car.

Rajesh Ravula

They give you road hazard coverage for tires instead of charging installation costs, which is good.

Terry Bunn

the best Goodyear shop I've been to. fast friendly and on the block a taco bell while you wait.

dinu

I did not experience this kind of service when I read the review. They were even able to accommodate me even towards the end of the day. Very friendly crew.

Nagaraju Rajuri

This ratings are not for car service but for their flexibility to give quick appointments.

Norah Mungasia

Good reception very friendly,oil change was done within the time promised.

Allyson Guida

Colin was very friendly and gave great service

David Vossler

Excellent service. The manager, Tony, is always helpful and fair. I've been coming there for years

Angela P

Super friendly, good prices, helpful service.

Emery Board

get tire quotes from here but make sure get quotes from elsewhere to compare both against each other. let them know what you are doing to get a better quote...

Frederick Payne

Amazing experience would definitely be back to a good wonderful customer service and quick

Qman 6046

Honestly, probably the best customer service i have had in 4 months.

Cindy Cho

Thank you, Collins and the teams for replacing my tires.

Bryce Graff

Saved the day with a tire patch. Jess was prompt, professional and courteous.

Moazzam Ahmed

Excellent and quick service, great staff! Thanks guys!

Mischa Carter

Great Customer Service...Work done in Timely Matter...Love Jesse ,Great customer Service and Friendly..Thank you

konstantinport

The fastest tire replacement in Ballevue no appointment needed

Kim Grummel

Good deal for an oil change and they're prompt/efficient.

Javier Gonzalez

Beyond great service! Great Manager!

Eri W

Quick drop-off and pick up!!! Social distancing maintained too.

Averyl Cole

Kind staff! Great service! Would definitely recommend.

Akshay Rao

I went to get my car pool serviced. Was done in 10 min flat.

Charles Federspiel

Great communication, clearly explained everything verbally and in writing, prompt service

Ashley Santos

Toni is amazing! Always a good experience when I come here.

Derek McClellan

Straightforward staff, no nonsense. Took longer than expected to complete work.

Adam Wunsch

Great staff. Best Goodyear location in the area.

Nathan Lovaas

Easy fast inspection thanks!

Elh Fallilou Ndour

Good customer service and very helpful 👍👍👍 …

Chris Davis

Quick service from friendly and knowledgeable staff

Jason Freebird

Great customer service, fast service, knowledgeable and professional staff.

Annie Hougland

Quick and friendly service from Collin!!

Sekhar G

Waiting time is bad.. literally waited for 20 mins for someone to greet and attend for help

Aashish Nataraj

Amazing service and very nice people!

Kevin Liu

this store changed boss, much much better now.

Evelyn Nava Reyes

A little bit expensive, but they do an excellent work

Paul Zenone

Great Service and Great attitude and Customer service Thank You

Paras Suri

Good place to get Oil change done.

Abraham Polakunnil

Been there a bunch, good peeps.

Tarun Simha

Good service at reasonable prices

Sivaraj Ramasamy

Service center. Not sure how much its cost.

Chris Malmborg

Fixed my flat tire for free!

Verni Lopez

Good personal and fast service

Raj Reddy

Excellent and quick service👍🏻 …

Stephanie Kiewiet

Great customer service

Adam Bell

Good work in and out quickly

Scott Roe

Under new management. 👍 …

Hope Yancey

Thank you Tony!

Arondimal Savarimuthu

Nice service

Balaji Boggaram

Fast and easy

Carolyn Smallwood

Excellent customer service to solve problems without up selling .

jungle man

(Translation) Yes (Original) Yah

alan rashik

Irfan Sheikh

Erik Jensen

Mike

Geoffrey D'Aria

Kiran Arsada

ichim1011

Youya Jun

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