Reviews of Discount Tire. (Tire Shop) in Seattle (Washington).
Discount Tire
810 NE Northgate Way, Seattle, WA 98125, United States
Description
Information of Discount Tire, Tire shop in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Discount Tire
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Reviews of Discount Tire
Ray Chong
We've been going to Discount Tire Northgate for many years. The crew is always great - helpful and courteous and professional; they do what they can to assist you. The management/ownership, not so much. On our last 3 visits, there was a 20-30 minute wait just to check in. Today, we had an appointment and the work still took longer than expected - 20 minutes to check in, 1 hour and 15 minutes to mount new tires. If you are going, I'd budget at least 50% more time than what you expect.
p.s. Don't call - the staff is so harried that you'll wait a long time and the incessant ringing just adds to the stress.
Viren Aggarwal
There is fair amount of competition for tires but still the prices seem quite high. If you are looking for bargain, best to watch for Tire brands rebates.
About Discount tires, they have corporate policy to price match, and I did get the price match discount. But the person in Northgate store seemed put-off by my getting the discount. He sounded like the manager. He tried to add 'fuel charge' that was the same amount as discount. I refused to pay and he reluctantly agreed. After that I was somewhat unsure of taking my vehicle imaging he may do something wrong installing. Anyways all went smooth, someone else, very professional and polite helped me. The installation was well taken care. There was a balance problem and I had to bring it back and they corrected it.
I would say, overall the experience was good. The stores are very clean and the installers are all very efficient and professional. I would certainly recommend over other stores as many ( including the Toyota dealer) could not get me the tires for the Toyota pickup truck and it's not very old.
So 5 star to Discount tires.
Albert Clark
Had a flat on I-5 and was searching for a tire shop to help out. They answered their phones where others didn't. They were able to get me in and willing to switch it my entire set of wheels & tires to my stock set. Free of charge!
As I waited for my car to be finished, I recognized that all of the guys working, Caleb, Leon, Jordan, etc...were customer service oriented and so willing to be of service to others. It was great to see genuine customer service in a business. This crew at Discount Tire is a winning team and I hope their upper management knows this.
Kari Bull
We LOVE Discount Tire. Every time, it feels like coming to a Mom & Pop shop that cares about you. We're always well taken care of, and the employees are always extremely courteous and effective. Recently, we went to fill our tires, and discovered there was nail in one. They patched it without and appointment for free. Another time, they helped me make the most of my tires so I didn't have to replace all four. I could go on.
We'll be customers for a long time.
Walter Lewis
Always come here for any of my tire needs!Staff is incredibly nice, helpful, clear, and responsive.Lots of space and chairs in the lobby, if you're interested in waiting. FREE WIFI AVAILABLE.Location is right off the freeway, and lots of food options nearby.
Connor Sauby
I walked in with a nail in my tire looking to get it fixed. I waited in line about 30 minutes, which was unfortunate but what I was expecting. Fortunately, they were helping those who had prescheduled appointments and car pickups, so do not fret if you're one of those!
They were able to squeeze me in during the day fortunately. Car was ready about 4 hours later with text updates letting me know the status along the way. After it was ready, they explained to me what they did to fix it and that I shouldn't have any issues with the repair. They even inflated all of my tires as they were low! Best part, is the fix is free! It certainly builds goodwill and I will heavily consider Discount Tire for when I need to purchase new tires.
Loan Nguyen
I dropped my car off in the morning and came back and the employees were still working hard at 7pm. Everyone was so friendly despite the long and busy day. I can see they are understaffed (like many businesses) and doing their best to help everyone even if they are overbooked! Wishing you more kind, grateful and patient customers in the coming year.
Scott Z
Leon helped me out today. We had a sidewall gash in our Volt’s tire. I brought the two front wheels/tires in and Leon was super friendly and helpful. In and out with two new tires mounted and balanced and our old good tire for a spare in less than an hour. Awesome!
Alan Goto
I go here for EVERYTHING having to do with tires for both of our cars. The service is excellent and I’ve never had a single issue with quality of products or workmanship.
There is almost always a line, so I make an appointment whenever I’m able.
Julio Hernandez
To find an early appointment day was horrible. I understand that is pretty busy because of the winter season. Still, I got my appointment done and here I am. They call me up 10min before my scheduled appointment and from there it's been great and smooth. 1-hour wait for rotation and balancing.
Laurie Solheim
We ordered our tires online which were in stock and had the time to leave the car for them to change them out when they had a moment. They texted when it was complete so very convenient. Very kind and considerate staff went above and beyond!
Willem R
I've been a consistent customer to Discount Tire Northgate for many years now. Employees are always friendly and accommodating and most experiences have been positive.
Today however I showed up for my 11am appointment, waited 40 minutes in line (while people in front of me without appointments were serviced first?) then waited 1 hour and 30 minutes for a winter tire change over. In addition, there was no available parking in the lot so I had to park down the street and walk.
I know sometimes delays/lines are out of our control but it seems to be a reoccurring theme. If it was possible to notify customers with appointments the current wait times/delays so they can adjust schedules accordingly I think that would greatly benefit the process. In addition, a check in line for 'Walk Ins' and a check in line for 'Appointments' would help as well.
Hoping this is a smoother process next time or I will likely take my business elsewhere.
Ahmad El Banna
Discount tire has been good to me but this location is just so understaffed and wait times are crazy long and seems like the overworked employees just dont wanna be there when in trying to look up tires. Not the employees fault but something needs to get done to improve the quality of this store.
Comparing it to other discount tire stores I would rather drive 5 miles north to the one in shoreline than this one next to my house.
JudeJohnson
Currently sitting in the waiting room and had to review. As busy as these folks are they are all so friendly, patient and professional. My situation currently sucks but feel a bit better knowing I will be taken care of.
Michael Klozar
Had the tires I needed in stock and matched Costco price. Fast service too. They mounted a full set in 20 minutes. No nonsense, very busy yet still super helpful and friendly service.
katherine swartz
Great experience here with getting snow tires!! Trusted their judgement and got me in during my appointment. Only thing is that it takes so long to get ahold of them on the phone. Called multiple times and waited 10-20 minutes with being on hold and not talking to anyone. Maybe they could hire more staff members to help answer the phone. They are always busy with long lines in the store.
Justin Anderson
Great friendly service provided by the folks here at discount. They got my wheels all taken care of in less than 24 hours and even offered to rush them prior to end of business. The mount and balance came out perfectly and the price was right! Thanks!
Robert Schuppert-McDonald
I usually have a good experience from Discount, but the scheduling can be overbooked causing long wait time for services. The free air pressure check is a nice bonus.
Isley Gao
I came here to get a leaking tire checked. Turns out it was a nail in the side and couldn’t be patched. Discount Tire gave me a good price for tire replacement and was able to get it installed within an hour and I was able to pick up on the same day. This was with a walk in repair that I confirmed they had time for beforehand over the phone. Very professional, friendly service. Definitely will come here again for future tire-related needs.
Chiaho Charles Chen
Mitch is literally one of the best guys I’ve ever met in the auto industry. He is professional, knowledgeable, calm, decent and truly care about your issues. He helped to find the most cost-effective solution and also tried to look for any alternative ways to solve your issues. He would list out pros and cons for different solutions and let you make the call. He remembered me and remembered which tire was having issues even if it’s been 5 days since we spoke. I’ve been disappointed by many people in the auto industry but Mitch gave a total fresh impression.
Trista Yetsko
These guys are so helpful! They are professional, quick and efficient. I am so glad I discovered them. They came highly recommended and I will continue to pass on the positive recommendation.
Suraj Lobo
I've been coming here for years and they have the best customer service I've seen in Seattle! Leon has helped me in the past but went above and beyond today. Thank you all for keeping the bar so high!
Alex Friedberg
Overbooked, way to busy, and they left my windows down on the street. Even with an appointment you should budget 30 minutes of waiting at dropoff and pickup. There's only one guy working the counter with a line out the door.
Patrick Hollister
Had an appointment at 2. Vehicle was not pulled into bat until 2:55. Recommended inflation for mt Vehicle is 36. One tire was 40, one 32
Mario Santos
Awesome customer service! Great advice on what I needed to get done, super knowledgeable. Good communication and great work!
Vanessa Velasquez
I was a walk in and had an incredible experience. I got there before they opened and got my tires in 45 minutes. They are definitely short staffed in the show room but Leon provided great customer service and was patient with everyone. Definitely be patient with them because the people who are showing up to work are doing their best. It’s extremely difficult to get on the phone with them because it’s one person working the front and there was a line of 10 people inside.
Rebecca Robinson
Dropped off my vehicle about a half hour before my appointment time - was informed they probably wouldn't get to it until my scheduled time, which was fine and totally understandable. They actually had it done before my appointment was even due to start! Always happy with the service I receive at Discount Tire, and will remain a loyal customer.
Sabel Roizen
If you have a flat tire in need of a patch, these folks were wonderful in getting my tire back in good shape over the phone, in person, and over text (with automated updates). They were the only place I called that said I could come by the same day. The patch was even complimentary (tips accepted)! I hope to not have another flat, but this will be my first call if I ever need one again!
Elizabeth Kang
Great customer service here! If you have a nail in the tire in the red section, then they’ll repair it for free! If it’s in the other section, then you’ll have to buy a new tire but they have great prices here.
Rick Geving
they have good prices on tires, help is pretty good but young. Always busy, better to drop off you vehicle if you can, try to get there early, parking lot can be filled, they need more people at the front desk.
Jes
A lil pricier than I wanted but was able to only purchase 2 tires (some places will only sell you a set of 4 tires) We got a warranty so I believe if I have any issues with the tires I bought from there they will fix it or replace that tire for free! Great customer service as well the guy at the front desk was very friendly and knowledgeable!
Lynette Moore
They fixed my tire and kept my car safe until I got back from vacation, so appreciated
J. N.
I can see why this place is popular! Fantastic service and turnaround. I'll come back again for sure. 😁 …
Shane Coineandubh
These folks were great. Service was super fast and friendly. Not all discount tire stores are like this, but Northgate and federal way are wonderful. Be advised that wait times are very long this December. No appointments available for a month out. I arrived at 8am for a walk in spot and there were 19 people ahead of me in line. Still a great place, just a big wait right now.
Keon Wu
Amazing staff and service here! That's why they are always busy. It is hard to get the all through as they are really busy helping customers who are already at the counter. I had few times with emergency flat tire. They got them done all within the same day so I could be safe back on the road. Will recommend to everyone and will use them forever!
annabell carlson
Thanks to Cody!!! First of all the staff was awesome. They were short a couple people so very busy but still were patient and pleasant. Cody saw that the Online store had made a mistake in my order...not knowing anything I ordered the same size tires (I thought). According to the Online store they were, actually I had paid online for car tires for my pathfinder (truck tires). Not only did Cody work out a very fair deal he made sure they got them all on that day so I can once again take my husband to his many cancer appointments. Bless you all at Northgate Discount tires for putting my family's safety as your priority.
Jimmy Caba
Had an appointment and my experience was excellent. Surprisingly fast.
Laura Buck
Mitch at Discount Tires Northgate is my hero. I came in 10 min before closing with a nail in my tire causing it to be flat. He said “let me see what I can do” and then worked so hard and so quickly to fix it!! I’m completely amazed at grateful for the service.
Randy Meyerson
Remarkably patient guys at the counter who seem genuinely interested in helping customers.
Mel C
Replaced all of our tires here yesterday. Relatively fast and tires were put on well! Service people were nice and professional, and had impressive handling of a situation with a rude customer.
Service people were very nice over the phone too, and the whole job was cheaper than expected. The car glides over the roads now. Highly recommend this place!
j Bliss
You guys rock!! The customer service at this location is superb. Every employee is working hard and working fast. I needed to buy some snow tires for my Sienna. I drove yesterday in the snow (about 6 inches) and the tires performed fantastically! I cannot sing your praises enough! Please keep up the great customer service. It is hard to come by these days.
IT Focal
Leon and crew were outstanding. With an appt, quick turnaround, nice job, great tires. Parking was difficult to find though, had to circle their lot till a car finally pulled out, just in time as another car pulled in. Suggest having those without an appt park on street first, then if they are able to service you that day, then move car to parking lot.
Emily Miller
I had an appointment for new tires at 830a on a Saturday, showed up at 820a. I was helped immediately by two employees, one checked me in and one directed me into a stall. The sales guy inside helped me choose the right tires without pushing anything on me, he was eager and willing to help. I then waited only about 20 minutes and was good to go.
Overall, super fast and super easy process. I definitely would recommend coming here in the case you need tires.
gaiaa !!
I don't generally post reviews, but I just had such an excellent experience I had to commend the team! Elijah & Patrick are the absolute best!! I am not very knowledgeable on tires and after talking to a few different tire company's (costco, jiffy lube etc) they convinced me to buy the most expensive tire even though that wasn't the exact tire that would be best for me. I was all set to go until I talked to Patrick whom was SO knowledgeable and helped me pick out the perfect tire for my car and that was also affordable ! Elijah helped me once I dropped off my car and he was SO KIND! Super helpful and AMAZING customer service! I believe Patrick was a type of manager but I hope Elijah is as well as he is such an honorary and kind salesmen. Wish this business all the best and will definitely come in again!
Simone Hanson
I got here to have my flat tire and staff was friendly and helpful. By the end they found out a nail and were able to fixed it and not charged me anything!
Completely recommend this place and definitely will come back anytime I have any issue!
Brad Justin
Spoke over phone today about my flat tire. The guy was so upbeat, professional, courteous. I said "wow, you are so positive even in these trying times." He said "Well, you create your own reality."
Wow.
Free sharing of the origin of his caring,
AND free air.
:)
Morgue Anne
Had a nail in my tire. DT opened an hour before I had to be at work, so I got there early. Guy was very accommodating when it came to me needing to leave the car for a few hours so I could get to work and come back on my lunch break, was ready to drop $100+ on a new tire but they fixed it for FREE! Communication was on point, will absolutely come back next tire trouble I have.
Sheri Goodman
Made an appointment for 12:30 sat in my car till 1 pm. I went in for service on my tires for about the 20th time they kept losing tire pressure. This time I told them to fix the issue or in my opinion maybe they should get me a new set of tires. The amount of my time and theirs it would probably be worth the just putting a new set of tires on.
The guys that work there are very nice and polite. I hope this last inspection and service does the trick or I will be back again.
Angry Scientist
I wouldn't normally bother leaving a review, but they fixed my tire for free and rebalanced it after I ran over a screw and drove in on my spare tire. In and out in ~20 minutes. Extremely professional, organized, and friendly. I will definitely prioritize them for any future needs.
Amelie Peramas
I was there at the Discount tire in Northgate and I would like to thank Leo who has excellent skills in customer service. Also, Joshua who took the time to explain the warranties on the tires. You guys rock!!!
Cole Brandt
I normally don’t write reviews, but my experience here was so fantastic, that I needed to write a review here in the hope that it supports this team.
In particular, I had the pleasure of working with Jesse, who performed absolutely incredible work. He was attentive and quite thoughtful with any/all of my needs, and was extremely friendly and polite. It is always a bit of a stressful situation whenever you need a new tire, but Jesse was honest, did not try to push an upsale upon me, and was beyond kind & empathetic towards my situation. Also, he simply did great work on my tire. I could not have asked for anything better, it was perfect customer service.
You don’t often have such positive interactions at everyday businesses, but when you do - you’ve got to stick with them. Today was my first visit here to this Discount Tire location, but it certainly won’t be the last! I would recommend this location to anyone needing tire assistance... especially ask for Jesse!
Victoria H
I went here recently to get a new set of tires put on my car. I have to say I was very impressed. When I called to make an appointment the week prior, they were very understanding and fit me in as soon as they could. I appreciated that.
When I arrived, Terry was the front desk person who assisted me. He was very kind and took a look at my car. I told him how often I drive, etc. and he got me a good deal on my tires. Initially, he quoted me a higher price, but then got me a lower price. I really appreciated that, especially right after the holidays.
I arrived at 9 a.m. and he told me they would have me out by 10 a.m. They actually had me out at 9:40 a.m. which was great service. Everything was secured and the tires look awesome. My car rides much smoother thanks to discount tires and now I will be able to finish running my Holiday errands without having to air up my tires all the time. Thanks Discount Tire! I highly recommend them if your looking for a place for new tires, tire repair, etc. I don't think you will be disappointed!
Raphael Durosseau
Like that, place ! It's like a candy store ,,😁👍
But , the staff isn't to friendly,
Maybe it was the end of the day, .
But I will still go there,
It's the greatest,!!!!
Grrreat prices !!
Even if the staff is kinda of moody...
Maybe 😏 next time , the staff will more friendly
Kayla Kuchta
This is an excellent Discount Tire location. Whenever I have an issue, the staff are always accommodating, friendly, and efficient. I came in a couple weeks ago to have my tire evaluated as it had a small leak. When I drove my car after that fix, the tire went near flat. The staff took me in right away today, expedited the fix of my tire, and were courteous throughout the entire process.
This location has a text messaging system which will notify you when your car is ready. Which is helpful if you leave for a bit and potentially miss their call. I usually visit the sbux a block away while waiting. Thanks for the excellent customer service as per usual!
Dana Morningstar
Was able to schedule an appointment same day using their website. Customer service was excellent (Thank you, Corey!). Had requested repair service for left rear tire. Turns out it had to be replaced, but as it was under warranty, the new tire and labor was free. Only thing I chose to pay for was a warranty for the replacement tire: $12 including tax.
James Ward
I don't have enough good words for my experience at Discount Tires - Northgate Way last Monday, 8/31/20. I had made a 1:00 appointment. When I arrived, everyone I dealt with was friendly and polite. The young man who worked with me and my red RAV4 was not only very nice, he ended up inspecting my tire, finding a leak made by a screw, patching it and charging me nothing. I couldn't believe it! (Only a few months ago at a competing tire place, I was charged $275 for one tire.) I am sticking with Discount Tire Northgate Way in the future. They are my go-to tire place. Great people - great work!
Sarah Bray
I have mixed reviews about this place. I checking online for a certain tire and it said it was going to be available on December 21, and when I got to the store on December 24 around 12pm my appointment time, they didn’t have them in stock. When I talked to one of the guys they said they would arrive on December 25 but where closed so I had an appointment for December 26 at 9am. Come to find out the store didn’t have the tires I wanted and I was waiting for and had to buy a more expensive tires out of my price and pay range. It’s just stressful and frustrating with store details and what’s in stock and coming in twice in one week just to get tires.
Brent Richter
It doesn't look like much, but the people are what make this Discount Tire superb. They have a "we can do it" approach. Came in after seeing another tire place and the dealer regarding a tire valve issue. those others were looking for part replacements. This Discount Tire took the wheel apart, figured out the issue, had a few recommendations and DONE! no overcharging, they are knowledgeable, professional, could make decisions with the customer on the spot. This is the one place in Seattle to take cars, Sprinters, pickups, campers, anything--they'll figure it out and get it done.
Shoski
These guys did a great job. Friendly, fast and affordable. I did not have an appointment because I had a flat tire emergency but they got me in right away. And with all the COVID 19 restrictions they still had the process running smoothly.
Sera Chang
I had my tires free check up before I went back to work. The staffs are always supportive and friendly even I was there for free check up. I appreciate their professionalism and hard work. I have been a customer since I got my 2012 zetta, and happy with their service every time I have been.
Stefan C
Great experience. Had to special order my tires, once they arrived I was able to set up an appointment. When I came in and checked in, my vehicle was immediately pulled into the stall and work began.
I left for a coffee, and before I was back they gave me a call letting me know the car was ready (about 35 minutes).
Overall great experience, and the best prices with a great warranty/insurance. Highly recommend.
(Appointment time was 8:00AM on a Saturday so your wait times may vary).
Cameron Ellis
Have always had a good experience with going here the past couple times I've needed to stop by to get something done with my tires. The associates I've spoken with are all very polite and professional
Only taking a star off because the last time I was there I noticed that several associates in the garage area were not wearing masks to protect themselves and others against COVID. This was mostly concerning because customers would have to drive their car into the garage instead of having an associate do it
Mindy L
Great place to buy and maintain your tires. I took my car in for a tire rotation and to check the TPS and tires since the TPS light kept coming on despite resetting and checking the tire pressure is correct. They found no leaks in my tires and informed me how the TPS works in my car (it's not in my tires individually like some cars) and recommended I go to the dealership service center to check the system.
bill wa
I got no complaints, so these guys get no complaints. She’s happy, so I’m happy, and nice damn tires too!! Helps to call ahead, knowing what you want helps too (meaning their website is a great place to do the research).
Thanks Joe, who took the call and booked the appt, and thanks to the person/crew that got the car done.
Kinda sorry five stars is all there is...
Mike Parker
Chris the assistant manager went above and beyond to help me with the tires on my RV. So much so that he actually did the work himself. I was impressed. Usually managers delegate work to other people but Chris assured me he would handle it personally and sure enough he had no problem getting in there and getting it done. He rocks and this store rocks. Highly recommend
James Pope
Very kind, courteous, and professional staff assisted me with my purchase and installation of two new tires. I very much appreciated their work as my tires were doomed even according to their 'know your tread numbers". Plus I arrived 25 minutes before their closing time of 6pm. Mwah! Gratitude! Kind regards, Jim.
Let Peace extend from my mind to yours.
Craig Washington
I'm giving 5 stars because the manager is really great, I think he is the manager. My Lexus dealership wanted to charge me $799 to change 3 tire pressure sensors...discount tire charged $60 each WITH labor and computer programming. I got the pressure light checked prior and he was just really helpful. Being a young car owner, I didn't feel taken advantage of. The rest of the staff is friendly. It was taking more than the allotted time estimate and the manager personally stepped in to make sure it was going as fast as possible as I had to rush to class right after. He assured me he would get it done as fast as possible. My only complaint is that the guy who answered when I called, John, was a bit snappy at my at 9 am lol. But other than that great place!! Highly recommend.
Noelle
My daughter had slow leak in tire and needed a patch. Les schwab wanted her to leave her new car overnight but the folks at Discount Tires got her in right away and fixed her tire. When she went to pick car up (2 hours later), she was astonished to learn it was free of charge! Guess where she is buying tires next time? Discount Tires at Northgate!
Vicki H
I had a great experience here when I bought a full set of new tires. Excellent customer service and help determining the best tires and price for my car. I don't know whether they have the rebates going on all the time, but I received two different rebates totalling $120 off a $600 set of tires. They did the tires while I walked across the street for an hour at the gym. Very happy with this place and will use them again.
Yan Zhou
The shop assistants are very enthusiastic and the working staff cooperate well with each other. The working atmosphere is very harmonious. It's very impressive .A nail was inserted into my right rear tire .They repaired the tire quickly and efficiently without any charge.
Redwood T
5 Stars, seriously, maybe even 6 stars. First, their systems are really impressive, just from my phone call they knew me and my car and had all the information pulled up. Why is it that with a bank or cell phone company or whatever you have to repeat all your details twice or three times when a TIRE COMPANY is this organized? It really makes you think.
We went through the problem with my tires (there was road damage), we made an appointment. Long story short, thanks to their protection plan/certificate (which they had all the details on in their computer) I got two new tires, pro-rated and almost for free. Incredible. No hassle, no up-sell, seriously, cool.
Next, the Covid precautions are outstanding. They meet you outside, YOU drive your own car into the bay (unless you prefer not to), so no one ever touches the inside of your car. The inside has a bunch of fans running and some seating is there and widely spread apart. There's sanitizer at every seating location. Every employee was masked up.
The personnel were highly engaged, very informative, and so thoroughly helpful. There were a number of small details that everyone working there went above and beyond to help me work through. Oh, and they have a drive-thru air fill station to help people out.
Absolutely outstanding. Well done!
Leland Olney
Typing up this review as I approach 20 minutes on hold (they havent even picked up to acknowledge the call). They're pretty nice when they eventually pick up, but this is pretty normal for weekends and holidays. At least pick up long enough to say please hold.
edit: Bumping to five stars because they gave me a great deal on an extra wheel they had lying around, even though they didn't need to, and without getting anything in return (they did not know I was the one who left the original bad review). Also in person they were great, despite being extremely busy. I still think they need to step up their phone game.
Autumn Bergeron
These guys are lifesavers! I have to drive so much and one of my back tires was barely hanging in there, I was praying all the way to the tire store! "Please just make it to the store!" (Lol) I was totally financially unprepared, but they were kind and understanding and worked with me on the price. Now I can drive away with no tire stress, and with nice tires that didn't break the bank. What a relief!
Mike Wright
I was a walk-in. I am working out of town. I had a slow leak in my right rear tire. I showed up earlier on my lunch break asking for a quick air fill. They topped off my leaky tire and fixed an issue with the tire pressure monitoring system in about 15 minutes or less. Then the guy told me that of i could comd back when i had time to wait they could check it out. I came back after work and waited my turn. It took a couple hours for my place in line. They are a very busy shop, but for good reasons. I watched then serve several other seemingly very satisfied customers. The guy at the counter was very professional, knowledgeable and friendly. When my vehicle was ready the technician showed me the nail and screw that had invaded my tire. They took excellent care of my lifted 2018 Chevy Colorado with oversize tires. Best of all the repair was free! I have bought tires for my 05 Tiburon at another Discount Tire in Bend, OR. I will definitely be coming back to Discount Tire!
Chris Lahoda
They were very busy when I went in on a Saturday afternoon right before the first snow of the year but they still got my car new tires in under two hours and I didn't have an appointment. Impressive! I'd say they are a little spendy but I think you get what you pay for.
Loren Baker
My tire pressure sensor went off on a cold morning so I took the car in for the free tire pressure check. The associate who came over was very friendly. They found a nail in one of the tires so the sensor alarm wasn't for low tire pressure due to the cold temperature. My quick stop-in turned in to an actual tire inspection and potential patch repair. The associate who checked me in for the inspection was very friendly. The inspection which then turned into a tire replacement was pretty quick with it being a mid-morning busy time. The associate that did the tire replacement was also very friendly and explained what happened. So in all, it was a pretty quick turnaround for something that could have cause a lot more problems down the road and some very helpful associates. Thanks!
Ani Vasion
I had an appointment at 9 and even with it super busy with walk-ins ahead of me, you guys were done by 9:50 for me. I authorized a replacement for my flat and they just repaired the leak for free! Everyone was super nice. I have gone to Discount Tire before in Indiana so it made sense to stay with you here in Seattle. You're just as awesome here in Washington.
IS M
I bought my tires 4 years ago from them back in Denver and recently I had problem with one of them (low-pressure signal turns on one week after I pump it up to the right pressure ). I went in worrying that I may have to buy new set of tires but they managed to repair it for free without a question. Their life-time repair included when you buy tires from them is amazing and I would never have to find another place for tires again.
Charity True
I usually have a great experience at discount tire but this time not so much. I dropped off my wheel for a flat repair and didn’t hear back so when I called they kept me on hold only to tell me oops someone recycled my wheel and my tire needed to be replaced. Ok fine stuff happens and they agreed to replace the wheel of course, but when I bring my car in for what should be a quick mount they leave me waiting in the lobby and of course manager I talked to isn’t even here. I missed a day of work and sat around waiting. The exact things I was trying to avoid in the first place. Get it together discount! UPDATE they gave me my tire for 30% off so made my experience better
Elle
Went while the city had a lot of snow, so they were super busy. Jake was super helpful, immense appreciation for this guy! He gave me clear info and explained all my options and made sure that I understood what was covered under the warranty vs any costs I may have to pay. Great service all around!
jeffrey price (SebRex13)
Picked up a screw in front tire Saturday night. Monday morning made it to their store by 8:30 am, through the snow. They had tire repaired and I was on my way by 9:10 am. Very impressed! Everyone was super friendly and helpful. Highly recommend.
Anika Christian
They are always awesome! If you come allowing for like an hour for them to do their thing they usually surprise you with how fast. But if you come in there stressed out and pressuring them, they STILL take care of you and do their best to calm you down. But these guys are amazing. I went in because my tires were a bit flat and needed to be balanced and rotated. They quickly found a nail and repaired the tire and balanced and rotated my tires, of course for free because I purchased my tires there. It was completely finished in less than an hour and there were people in front of me. The only not cool thing was I couldnt find the wifi password posted anywhere in the lobby. They are very professional!!
Randy Gibson
I purchased and scheduled on-line. I showed up on time and they were ready for me. In and out with 2 new tires in 30 minutes. Good prices and quick service? Yep, that is what I wanted and that is what I got.
Callie C
Discount Tire, saving my butt again! I bring my car there to check the air in my tires because I have a hard time doing it myself. I noticed one of the tires was lower than the others, so I dropped by to top it off. We noticed a nail in the tire!
They offered to repair the tire at no cost, this is a normal service, because this company is one of the ones who actually care about their customers safety on the road.
With the nail on the edge of the tire, I knew it was in a bad spot, and they advised they may not be able to repair it.
Sure enough, that was the case, and I was in between checks. They were able to get a replacement tire at a cost I could afford and it was nothing compared to the peace of mind I got knowing I was going to be driving safely. I highly recommend these good folks for any of you tire care and needs.
Thanks!
Matt
Good prices, knowledgeable staff, but some service staff may not do the best job. I had new tires installed and then one of my TPMS sensors "coincidentally" failed. I don't think it was at all on purpose but I think it was likely due to carelessness. A 5 year old car that suddenly has a TPMS failure at the exact time that they do their work? Yeah, right.
Nanette C.
These guys went out of their way to help me out with my tire it ended up being a censor that he was able to identify and the customer service was absolutely wonderful thank you so much discount tire!
John McClane
I agree with Jeff. This place has turned for the worse and they need to go back to being the great store they once were. I had an appointment for 2pm and my car did not get in until past the time I was quoted it would be finished. I thought this store was better but obviously their system has a few too many kinks. They did however apologize multiple times for the delay when they completed the job which is why I gave them 3 stars and not 1. I hope they realize that no matter what scheduled appointments should take priority over walk in business and they need to be more consistent.
Zach W
Great service done fast, and they didn't try to upsell me on anything - they even rearranged the tires so the two new ones I bought were in front and the oldest tire actually ON the car (from around 2014) could replace the aging spare tire (from 2000) and didn't charge extra for the shuffle. Also, if they can repair your tire (they could not for me), they will do so for free, so I recommend trying them if next time you have a flat, if their location is even slightly convenient to you.
Dave Downey
I have been to this location about a half a dozen times and EVERY time the service has been incredible wether I was purchasing, tire rotation, or tire repair. I just had two tires repaired for no charge on tires I did not purchase at Discount Tire! They have earned my business.
Simon Senter
Took my car in and was impressed with the quick and easy service. Friendly Staff!
However, I was disappointed to see that while all the employees were wearing masks, a lot of them were using them as chin guards or leaving their noses exposed. This makes me uncomfortable because they're going inside my car to do work.
Mike W
Despite being super busy on one of the craziest days of the year before a snow event, they did a great job of ordering tires and getting them on my car efficiently. Very good teamwork betweens sales team and installers keeping an upbeat and positive mood, despite a massive workload.
Alvin Harkey
Excellent excellent customer service. Very professional quick and courteous I really enjoyed my visit there. I bought my tires there initially and I won't hesitate to buy them there again great outfit.
Amber S.
Kind of pricey for tires and they will push you to buy the higher end. I like that they offer tire insurance (~$20/tire) when purchased here. If they can't fix an issue with the tire (for free) they will replace it.
They can get busy so I recommend calling ahead for an appointment.
They have a free air-check station for anyone to use.
Grace
Amazing customer service. Thank you so much!
Sasan Ehdaie
The staff is super observant. Parked the car, hadn't even got out of the car and there was an employee already holding the door to the store open for me. He greeted me and took my car and in 2 minutes the car had 3 people on it checking the tires. They found out what had caused the flat, fixed it and I was on my way within 20 minutes. And since I was a customer before and a minor flat repair, free of charge. Thanks for exceptional customer service.
Jimmy Eng
For a tire shop, it doesn't get any better. I'm never going to wait forever again at a warehouse store to get new tires installed. Discount Tire folks are fast and courteous. I would be happy to pay more for tires (not that I do) to buy from here.
David
Overall a good experience. They have always helped repair tire punctures that I have had quickly. Once they even took my car in after they were technically closed to repair a puncture. I like that they do not charge for this and other similar small services (I assume that this is Discount Tire policy in general?). They also have been willing to price match for me before, without making it difficult.
That being said, a puncture repair that they did recently blew out and damaged the tire past repairability. They were willing to replace the tire at no cost to me without too much hassle, but then gave me two different times for when the tire would be ready depending on who I talked to.
Overall, a good place ... not perfect ... but solid in my experience.
Nick Gervais
After having a bad experience at Les Schwab I came straight to discount and was greeted by Dustin Smotherman. He was very straightforward, professional and polite and gave me a great deal on swapping my wheels and tires on my 4Runner. Will definitely be back to this discount tire specifically and others in the future. Thank you for providing great service and earning a new customer.
Ahnamataeus Vex
Got a nail in my tire from nearby construction and took it in. Despite the fact that they were closing soon they were able to take my car in for same day service. Turns out I also needed new tires, which they had in stock for a great price. They replaced all 4 tires and got me out the door in the same time frame. They were professional, friendly, and superb.
Raze Toney
Very helpful, I had my tire blow out the other day and they got my 195/45 16R in really quick. They also worked on me about getting my car's tire replaced when it was at Les Swab. They set my one tire so I could get my car down and fixed up.
Randy Floyd Jr
These guys were great! Picked up a nail in my tire just as I was leaving Portland on my way up to Seattle for Pride weekend. Had to put my spare on to make the rest of the trip. Went here on a busy Monday around 4:30 PM, and they got me right in for super friendly and relatively fast service.
Chris Steele
I really like Discount Tire co. In the past, I bought tires at the warehouse club, and I'm not totally sure why. Discount Tire had a better rated set for my BRZ, for less money, and much faster service all around. Now, 40,000 into the new set, I go flat after crushing into a pothole. Because I went for the lifetime protection for about $100 on the set, Discount Tire gave me a fresh new tire, and I was on the road in less than an hour. Great deal! Stuff happens to tires, but I feel good after this experience with Discount Tire Co.
Dizzy McJay
bought a set of new tires here. They were cheaper than everywhere else, and a short time later they successfully carried my car, my cat, & myself across the country. Good purchase.
Nick Mariano
Got a small screw in my tire that ended up causing a pretty bad leak. My friend told me they'd patch my tire for free and to be honest I didn't believe her...but I went here and they patched her up for free. I'm not a customer of Discount Tire and never have been but it was nice to have this complimentary service. I'm sure they do it to generate future customers and they've got one with me.
Austin Colburn
Just had to do a tire rotation which they do for free. Showed up late to my appointment and they were still super friendly and understanding. Service was really quick.
Justin Almeida
I have never been disappointed by a Discount Tire location. Last year, I had 3 flats in 3 months. Each time Discount Tire fixed the flats for free without any hassle. I highly recommend them to anybody who wants a no nonsense flat tire rescue!
Tami Wolff
Make an appt ahead of time. In and out in 20 minutes, full time change. Also, the website directed me to order the wrong tires. They gave me the proper tires in the store, 30 bucks more expensive each, yet they didn't charge me!! Highly recommend!
Keith Price
This is a top-notch tire shop. These guys were always super busy but always handled everything in a professional and courteous manner. Busy place with no impact on quality. A+
Ross Collins
Great prices. Friendly, knowledgeable folks who have regularly steered me to the right tires and rims for my needs. Warning: they are super busy all the time and so you end up waiting around a bit just to talk to someone. I will continue to buy all my tires here.
Will Erstad
Super quick and friendly staff, decent prices, honestly just a good experience. If any managers are reading this, your staff (literally everyone j spoke with while there) deserve some kind of bonus for how professional and kind they were
Riley Harmon
Been in too often but they always take great care of me and get me out the door quicker than most places. If you’re worried about timing give them a call to get a time estimate. It usually takes about an hour if they’re busy to get anything fixed.
Alexander Vrsek
Love this place. Get the replacement warranty its worth it. I have a 2001 VW Passat. 4 new tires and warrarty only cost me $400. Great costumer service. Only waited 20 minutes for them to repair a flat i got from a screw!
Queenie Bradford
They opened at8 and people was there at 7 30. I bought tires one day and got them next day because I was not ready to stay in a tire store all day...came in 10am and they told me to come back buy 4:30pm
Christina N.
Salesperson Carlos was very professional and a friendly presence. I was in and out of there under an hour with my appointment scheduled online. Seems like a good crew.
Anna Samsonova
The manager, Chris, took great care of me! I left feeling safe driving on my new tires. He was very knowledgeable and honest in his opinions and the differences in tires (that I know nothing about).
Heather Campbell
Very helpful staff, that'll help you pick out the right tires for your vehicle, purpose and wallet. If you have already picked out tires, I'd call ahead to see if they're in stock and if not, it took a day for mine to come. Or there's many locations so another store may have them. They also carry chains and wheels. The only downside is that they get really busy and it can be a 4 hour wait so call ahead to see how the day is going. I've had to use the road hazard insurance and it's much worth it, instead of having to pay for a whole new tire! I've gotten tires here for the last 12yrs and have never had a problem!
Andrew Farr
Purchased a set of tires-next day lost both rear fender skirts. Personnel replaced skirt hardware n/c and remounted skirts. Well done!! Thank you.
VERY GOOD customer service (good tires, too!)-I'll be back...
Myriam M
Fast service. Helpful workers. No crazy upsells, which is always very appreciated. I tend to just leave places that try to sell instead of listening, but I always come back here when I need new tires. Service was about 40 minutes faster than estimated.
Rosalie Harter
Great experience! I had a flat tire today and everyone here was so helpful and effecient. I was also very excited that everything was done within about half an hour, which helped me get to work on time! I will definitely come back here again.
Nano “Whodenanny” Lauterbacher
Really nice staff working at Northgate. It was support busy and i was a walk in. They set me yup for later I the day and called me when it was close to my turn. Additionally, i left my laptop there and Matt caked me immediately top let me know that he was holding for me.
LeeAnne Burk
This location has a great team as far as I can tell. The few times I've had to go in they were great. Especially since I had to cancel my last appointment on such short notice.
Tim Godfrey
Always had great customer service and have used them for three different cars here in Seattle and back in Chicago. Brought my latest car here today with flat on tires I didn't buy from them and the repair was still free. Excellent policy that keeps me coming back.
Todd Byrd
I stopped in yesterday because i had a flat tire with a big screw stick in it. Dropped my ride off and was expecting to pay about $100. They checked all my ties and fixed my flat tire Ann's replaced the valve stem. All for the low price of NO CHARGE.....It was a free visit for me and I am thankful. I will choose Discount Tire to service both my vehicles in the future. Thank you. Todd
Franklin Falkowski
Booked online and dropped off my car for a flat repair. They fixed it for free and the technician I talked to was quick, knowledgeable, and personable.
Ted Coombs
Good selection of tires, reasonably quick service, friendly staff. Had appointment to rotate and balance tires I bought there. They kept the appointment and quickly completed the job, which was free.
Kent O'Doherty
Wonderful experience! Very honest and knowledge personnel....highly recommended.
Ben Ghane
I spoke with Leon (Hopefully my spelling is correct) about tires today and I have to thank him for the great information he shared with me since I was absolutely lost about which direction I should go with purchasing my new tires. I will be back here installing the new tires once I drive in town. Thank you again Leon!
Brad2112Rush
everything was excellent but they couldn't get one of my lugnuts off so now i have 3 new tires and one old one so now i need to find a more experienced garage like les shwab or pep boys to get my forth tire installed
Nate Pitocco
This is my fourth time using Discount Tire in Northgate. As always, excellent customer service. Mitch went above and beyond to make sure I was completely satisfied with my experience. These guys go the extra mile for their customers.
Brandon Smotherman
I came here to get a new set of tires after I put a 2.5" lift on my truck. I was very nervous about going with a bigger set of tires as i didnt want any rubbing or do any modifications to my truck like a body chop. Carlos was very knowledgeable about wheel offsets and backspace, he got me the right tire. Thanks again Carlos!
andrew dorn
Our fleet manager called ahead, ordered tires, setup a time or a spot in line.. 3hrs later store is closed and I'm still waiting.. about 15 customers have came and gone with things from full replacements to screw damage.. not thrilled with this local but still stand by disscount. Maybe not the best place if you are in a hurry..
Dang Gwed
These guys rock, fast, professional and so very tidy!!! Worst day ever, stupid curb jumped out in front of my car wrecked a pretty good low profile tire. They put new one on and offered insurance on the other 3 even though I didn't buy them there!!! Craaaaa but love it!!!!
Allen Jiang
Had my winter tires swapped on. Great customer service. Took about an hour (which is what they quoted me). Staff was friendly and efficient.
Hue
Great fast friendly service. If you have an appointment, you can pull directly into a bay and it takes 20-30 minutes. Starbucks and T.J. Maxx nearby if you need to kill time.
Ansul Sachan
Amazing experience. Free flat tired repair for my audi where Audi showroom said to get new set of tires costing around 1.6 grand.
Joe Linscheid
This place is always busy. I dropped off a tire repair and picked it up the next day and they never fail. They have repaired 3 tires for me, all of them are still in service and don't leak. Drop off is the way to go.
Terry Wadkins
They took all the time I needed to educate and assist me in choosing an oversized tire for my 2014 Nissan Juke. Fast, professional service. Exemplary! Thank you Matt & Jason in particular.
Dylan Blackburn
These guys got me in when I blew a tire out same day and provided quick and good service. They were both knowledgeable and helpful.
Matthew Hermann
I never have a bad experience at Discount Tire. Their staff is always helpful and goes the extra mile to provide the best service. I'll never buy tires anywhere else.
Gabriel Craft
They matched the big box stores prices and mounted and balanced my tires in a timely manner. They really need to have Wi-Fi available for customers and it would be nice if they would refill their coffee.
Arman Abedi
I have been coming here for several years and have always received great service. I stopped there today with a flat tire and Jared managed to fit me in and stayed later to fix it, even though they were about to close.
Anne Terres
When I went in to replace a flat they didn't check my tires. Another shop let me know it was time to replace the rest so I had to get 4 new ones even though is just done 1
Jordan Walker
Had a nail in my tire and they took care of me 10 min before closing and had me out in 15 min. They have always been good to me.
Ananda Cool
Made an appointment and was in and out amazingly fast.
Leon and his team are the best!
Charles Hedberg
I have always had great experiences at Discount Tire, but I have to say that the Northgate, Seattle store is particularly exceptional, and with my appointment I was only there for about 20 minutes.
Leo Fender
I went to this place yesterday to check my air tires. The mechanic was friendly and knowledgeable. They did it right with reasonable price. Im will come back again for sure.
Hang Su
I got my tire patched for free here. Great service. Will definitely recommend to my friends!
Bill Corfman
They can be super busy but you will be helped politely when your turn comes. They were very knowledgeable when I needed new tires for my truck
Matthew Lammers
Good experience with having to get a single replacement tire. They do not offer nitrogen fill, so if that's what you're looking for, you'll have to go to Costco afterwards and do a purge and fill with N2.
Mike Murphy
Love my new Nitto G2 Terra Grapplers!
Simply Awesome!
Yosuke Kanii
Easy online appointment, no upsell, fast service, polite staff. Everything that I look for in a shop.
Terry Heiman
Made my appointment. They were ready for me. Right on time and efficient. In and out within 30 minutes.
They explained everything perfectly.
Thomas Kerkhove
They fixed my flat tire for free, were quick, and honest. Will go to them for all tire service from now on.
Wally Pettengill
Inexpensive tires and excellent customer service. I have had two flats (neither caused by the tires, but two separate nails) and they fixed each in a jiffy.
Shane Griffiths
Fast turnaround for a walk-in appointment, straightforward and knowledgeable service techs. This is the go-to place when you need tires
Matt Geise
I purchased a full set of tires, they work outstanding. I ran over a screw a year later and got a flat tire, brought the car into the shop they fixed it for free. Thanks
Lonny Cruff
These people were GREAT! Got us in and out quickly, and provided an excellent set of tires at a very fair price.
Doug Webster
In and out with 4 new tires that I ordered from them before hand. Super easy, Covid friendly and safe experience.
Will Wolf Redmond Home Theater
I Love Discount Tire. Always a good experience even if there is a wait. Will never use another company for my tires.
Martin Frasch
Just a wonderful experience. Great selection of tires. Look no further.
Still going strong as of June 2022.
Dan Allison
Smells a lot like tires! Competitive prices and reasonable service.
Will Gibson
These guys (and gals) are great.
Always helpful, always agreeable, always reasonable.
No sense in going anyplace else if it is a tire issue.
Nae Nae
Wait time can be a challenge. The service is hit or miss. I've been to discount about 15 times and they never have a record of my visits. Like, maybe hit the save button? Idk...
Seattle Real Estate
I moved to the US 17 years ago, and had worked with Les Schwab exclusively until today. Discount Tire, after today’s first experience in Northgate will be my exclusive wheel/tire solution business. Reasons are multiple from customer service to technical stuff, many aspects.
Kathrin C
Very busy place. However the staff takes the time to consult, look at your car and gives advice. Waited about an hour for the service to be complete but expected nothing under an hour.
Owen Lee
Great service and professional staff.
Kayreen Ramuta
Love discount tire! Never any hassle and they fixed my flat for free even when I needed a new tire! Great service.
Andy Royce
Got tires rotated and balanced without appointment in two hours...very pleased
Andrew Kiernan
Walked in at 10.45 am with a flat tire, left at 11 am with the screw removed free if charge. Great service.
Joe Abdo
Really good service during covid. Appointment necessary. Tire rotation and balance in less than 30 minutes.
Cameron Cagle (Solivire)
They seem like they need staffing help. I've been trying to call them for two days now and can't get an answer. I showed up last week and they said walk ins have a 4hr wait time.
T J
Wasn't to impressed with my tire being totally flat after just paying $700 on 4 new tires but they took care of it quickly.
Brad Heikkinen
Went in without an appointment for a flat tire. They patched and put the tire back on for me for free! I can't believe it! (note: this was my first time at this location)
Nick Lozzi
Always quick and efficient. To help avoid long wait times I highly recommend making an appointment!
Marcel van der Wurff
Fast service - well priced. Got me going in 15 minutes after showing up 5 minutes before closing. They even stowed and reinflated the spare for me. Awesome job.
Krisztian Sandor (saca.1)
Excellent service. Fix nail issue in no time.
Thanks
Amanda Epperson
Customer service is good, prices are good, wait times are always long. It's worth the wait for the price thou pay, and the easy financing is a nice help
Steve Riley
These folks are great. Had an issue with my TPMS light and they fixed it for me. I will definately do business with them again.
Vincent Miller
Despite staff shortages, & a full room of customers the northgate staff got me back on the road 3 hours ahead of schedule.
Patrick Lund
Great service. Fast turn around time. Will absolutely go get tires replaced again.
John Easton
I like that they fixed my tire for free. Kinda of a long wait tho. Glad you guys were able to help me out
Matthew Primmer
Honest, affordable, went above and beyond. Also they plug tires, rotate and do air all for free at any time
Glenn Foster
Very helpful and fast .I had tpms.Light on had a low tire.They checked tires and reset my computer all at no charge,and they open early at 8.
Asha Douglas
The guy who helped us was super nice! We got all the answers we needed and more, despite arriving a minute after closing! Great customer service! :)
Brendan Helm
When I went in it was very busy and the staff where short handed by two employees. However, even being in such a rush, the staff where very professional, patient, and kind to every customer who was there and who called.
Hidden Fish
they have the lowest prices and have been good to their word on free flat tire replacement under warranty.
Luke Shy
Busy place but honest about the situation. I scheduled an appointment for tire rotation and they did the work in the committed time.
Alex Hurd
Got all of my tires replaced, great customer service and only had to wait for 30 mins
Ryan D
Quick, friendly serve and they repaired my tire for free because it only had a minor puncture. I will be coming back for more tire replaced purchases in the future!
Vince Tracy
They were absolutely slammed when I went in and they still got my car done in an hour.
drfrootloopz
Best customer service.
Sporty Shorty5
These guys rock it out... very professional and quick.. And when they are slammed they keep smiling and get it done.
Thanks for all the hard work you guys
I appreciate all you do
Joy Gerhard
Great customer service. Everyone was super helpful and kind and explained everything really well. I felt very taken care of.
David French
Fast, friendly, and affordable. Can't ask for much more when getting new tires
D G
These guys are great, my go to place. If you can, make APPOINTMENT/ come early or plan to wait
Sam T
I had a family emergency and Issac got my tire squared away to get the car moving ASAP. Stellar.
Anthony Morales
Standard Discount Tire experience; great service, good pricing, and friendly staff.
Ethan Scoma
Helped me get my car up and running the same day for a pretty good price. Would recommend
Jon Solomon
Good service, good prices. May have to wait a little even if you have a reservation.
Dana Norwood
They've always taken care of me and my car even as a late walk-in on the weekend they got it done that night.
jesse Stephenson
Great prices great people great location good parking which would seem to be a prerequisite at a tire shop
solomon melles
Great customer service
Amber Myking
Amazing service great tires just took our order
Jacob Verhaar
Great and thoughtful customer service. These guys truly want to give you the best customer experience possible and really look out for the customer.
Geoff Roach
I hate having my tires replaced, but this is the place. Their insurance plan is awesome.
MarSea Ann
I experienced great customer service...Austin & Austin.... Kudos to you guys! Glad I picked Northgate location..
Jim Arrowsmith
Fixed my flat in about the estimated time, very courteous. Great free flat fixing policy!
Fred Sayre
Fixed a bent rim and low pressure for free. Great customer service and will give them my business in the future.
Alex Johnson
Kevin is the man! These guys are super fast, kind, and professional. Highly recommend them.
Touche DeeHart
BEST AROUND WITH NO QUESTION. I my vehicle have tires from here for the last 15 + years.
Yirgalem Oqbe
I was expecting my car to be done in a couple hours as they told me but they called me with in 30 minutes. Thanks and I appreciate it!!
Karyn Porter
Fast service, friendly staff. Best place to get discount tires.
J M
quick service with a great price for anything from full 4 tire installs to flat repairs.
Ross Weatherly
Have taken care of my tires including multiple issues. Get insurance! Totally worth it.
Zachary Funk
I've always had great costumer service, all over the country, and they have a great warranty.
Christopher Tse
In and out within the 45 minutes that they told me and my slow leak fixed for free. Great job, guys!
Terry Bunn
great shop, fast and friendly, the issue is there so popular it takes a while to get in and out.
Nectar
Great Service.
Charles Martin
Wouldn't get tires anywhere else. They know their stuff, and give good service.
Will Bonney
Awesome service! Helped me even after hours! So impressed by this company!
John Busey
Excellent service. Knowledgeable and friendly staff. It was a pleasure to go here.
Troy Henning
Have Always been a great place to get tires. And in and out fast.
Douglas Sims
Packed. Busy. When possible, make an appointment and avoid visiting on Monday. Otherwise, this is a great place for the value.
Eva Dedegkika
Great customer service... Work was done fast and free... I always trust them!
Avery “AveryCloseCall” Alix
Friendly, but didn't bead one tire fully so o needed to go back, also cross-threaded a valve stem. Fixed it all for free later.
William Jackson
Excellent service. Good pticing
Patrick Mazzuca
Always great.
Taryn Adams
I'm pretty sure they didn't screw me over as most places try to do hahah
Malika WB
This is the place to get your tires. Very nice people and very good service.
Paula Chavez
I love this place !!! Buy all my tires here and they are AWESOME !!!
Nii cho
Super friendly and helpful even through a big rush. Thank you for the great service!
Thomas Bradley
Clean shop, fast service, at a fair price
David Kneedy
Fixed a ruined tire under warranty. Nice job
Roxanne Smith
Bought my tires this year. Great pricing.
Nico
Great experience with these guys!
Full of friendly people and they provide us with great service!
mitchell steinbach
my doodles hooked it up when I needed it most tysm!
JonnyQuest
In and out quick for a single tire. Nice customer service!
Jacob Putzier
Excellent store! Very clean, staff is very friendly, and the work is great.
Chante Craig
They always help right away! They have amazing service, & there prices are unbeatable!!
Den B
Excellent selection of tires and fast/ friendly service.
lana houston
Very congenial and helpful. Worked me in at last minute in a crisis...more than others would do
Carmaig de Forest
Good prices, excellent service, buying the warranty has saved me $$$ in the long run
Ed Dailey
This is where I buy tires because of excellent service & fair prices.
Bob Miller
Good service and good price. Crew handled things well.
Michael Tall
good price, had what i needed in stock, and got me in same-day
Aaron Wang
Excellent services. Give me tire repaire for free
Mike W
Quick service and reasonable prices. Buy the road hazard protection!
RON TANZI
Very helpful staff and service people.
Adilson Mejia
Essential workers that keep the country moving on!
Amazing staff.
Todd Mueller
I always receive great service from these guys.
Patrick Tables
Great dependable service.
Man on the Map
Like this company. Customer service is great. Quality is awesome.
Christopher Hartfield
Great experience, very professional and fast
Feodor Kharlamov
Great service. Thanks for all the help Vance, Austin, and Tyler.
Jacqulyn Stackhouse
Great service, accurate quote time and awesome customer service!!
Jessica Brick
Great customer service. Trustworthy advice. Safety focused.
TERRY CLARK
Even though it would have been a long wait, those guys were very Professional!!!
Christopher Wheadon
Great deals. Friendly staff. Helped me out of a jam.
Newsha Makooi
Friendly, prompt and courteous service. Great people. A+
Michael Lowe
Excellent service as always! Friendly and fast!
T.g Andemichael
All the staffs in this location are the best of all and very friendly.
Keith Busch
Good tires and warranty, but long wait
Christopher Husted
Never had a bad experience here -fast and friendly.
Michelle Dao
Mitch was awesome. Thank you so much for all your help! :)
Cameron Elliott
These guys fixed my flat for free, can't recommend higher than that!
เด็กชายศุภสิทธิ์ ทองมีค่า
good service
JP Sugarbroad
Service was excellent, I even got a break on the special warranty thing! :)
marissa cantrell
Super friendly, fast and helpful.
Eric Conrad
Excellent customer service and great prices. Clean.
Todd Goodson
These guys treat you right thank you very much!
Roland I. Holloway
Professional, personable, and provided accurate and correct data about the product .
Boat Street Marina
Best place to go for tires every time.
Chelsea Bare
Quick and efficient!
Kayla Buchanan
Super friendly and fast service!
aimee paola
These guys are the best!!! Thanks for keeping me safe...
Brian S
Quick and efficient, no pressure or big upsell.
Victor Caceres
Not much to say, typical tire store experience
Samuel Madeira
Great service. Very helpful. Great prices. Convenient.
David Breton
Fixed us right up with no unnecessary upselling.
F Witt
Still felt expensive, but good customer service.
Anthony Tschopp
These guys know their stuff and take care of you
Craig Lutz
Automobile tire store that carries many brands and types.
Yang Chin
5 star service. great job !
Gena Nyland
Great prices and quick service.
Jonathan Ross
Very busy. Long wait in line to be seen.
Richard Hardman
Friendly staff and willing to help where they can.
Greg Bellinger
Would not strategies bought from them in good shape.
Derek Buhr
Quick service even on a Saturday!
Gordon Merritt
Fast, efficient fixing of a flat tire.
Lee
Friendly service, good communication.
No Comment
They always are quick for me
corbin talley
Always great customer service.
Ravi Rao
Great selection and service techs.
Juan Tzalam Osorio
Good. Price
abdil osman
It takes a while to fixed my car
Read Langley
Very nice
Rainelle Sizemore Wayne Porter
Great customer service
DANNY VALENZUELA
Great service
Max Hay
Always friendly, fast, and fair!
Alex Posielski
Quick service. Solid tires
Kimberlee Jeffries
Happy happy happy with their company.
Jim Tanguay
Always take care of the issue.
Taylor Baker
They do a good job
Athan Raptes
Always the best service
[email protected] Tiruneh
Great professional service and service on time!!!
Bryan Shukla
Very fast and friendly
Wayne Cheung
Friendly service!
Camper
Fixed flat free. Fantastic!
Jon Howell
Consistent quality service.
Patrick Gibbons
Great help, options, and prices
Elise Wallace
Very happy with service!!
Scott Kechloian
Shoreline is better then Northgate
N. Shack
Great service, timely.
Scott so1969
Decent.
Alvin Harkey
Courteous fast and efficient.