Reviews of Pep Boys. (Tire Shop) in Providence (Rhode Island).

Pep Boys

513 Reviews

235 Comments

Tire shop

1246 N Main St, Providence, RI 02904, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Pep Boys, Tire shop in Providence (Rhode Island)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Pep Boys

Sunday

Open 24 hours

Monday

8 am–7 pm

Tuesday

8 am–7 pm

Wednesday

8 am–7 pm

Thursday

8 am–7 pm

Friday

8 am–7 pm

Saturday

8 am–7 pm

Popular times

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Reviews of Pep Boys

Staci Belonos

I had to visit this location for new tires originally which was a seamless transaction . I received a great promotion where I received a free tire and a $100 gift card. I came back a few weeks later for alignment, both times Gabriel and all the staff were extremely accommodating as I had my 3 yr old son with me both times. Quick and efficient. Highly suggest for any tire/ brake service needed.

Jordan Dineen

My mom had went out to her car to start it on a Saturday night and when she hit the start button absolutely nothing happened. With the shortage of employees across the nation affecting wait times my mom was concerned she may not have a car for the upcoming work week. Thankfully Gabriel and his team at the North Main Street location was able to squeeze us in on Sunday. When we arrived we were greeted by Gabriel who really took the time to ensure we were satisfied. Great job to Gabriel and his team!

Terence Brockman

Yesterday, Trevor came through for me in the 4th quarter. I was desperate before having to take a trip to New York. …I’m currently in New York after driving with confidence, thanks to Pep Boys. Pep boys demonstrated speedy service, professionalism, great prices and honesty. I already have my next appointment scheduled for October 1st. 💪🏽

PayItForward

I love my cars (Honda’s) lol. Always have had them and always will, atleast one. I’ve always done all the service on my cars but I had surgery a week ago so I can’t lol. I Called Valvoline, Jiffy Lube, Monroe, Honda, Firestone, NTB and the lowest price I got for a tire rotation and an oil change (I already had 5 quarts and an oil filter) was 50$. Tire rotations were around 29$ and the oil changes would be the rest of the total amount from them which was around 50. The premium oil change anywhere is around 80$ with a tire rotation included. I bought full synthetic motor oil and filter from Walmart for a total of 28$. I Called PepBoys in Providence and they told me that for them to do the oil change and filter, PLUS the tire rotation was 25$...ummm ok I’ll see you in 30 minutes 😂😂. That easy? Seriously? After all those high priced estimates from all the name brand places!? PepBoys is name brand. Why is it only 25$. There and not anywhere else!? Some of the other Shops I called wouldn’t even use my oil I bought, I had to use there oil and filter like NTB and Valvoline and BALISE Honda. Which I understand, I know Honda doesn’t do it cause they had some guy bring in the wrong oil and it was installed at Honda. So Honda ended up being responsible, so some places have a product they verify is for your vehicle so those mistakes aren’t made. Which isn’t terrible it just gets more expensive sometimes. I like Castrol GTX. I’ve ran it in every car I’ve owned and I’ve driven a lot of those cars hard (spiritedly). I’ve used other oils I just prefer it is all. But I didn’t end up having to get the tires rotated cause the tread was still high, and that the outside of the front tires were wearing uneven. I noticed this before, just nice that the mechanic also caught it. It did take an hour and 40 minutes, but they did only have 2 mechanics working in the bay the entire time I was there. I think it could run more efficiently and definitely be more productive if they ran specials and partnered up with a shopping center like NTB did with Shaw’s. NTB prints there specials on the back of The Shaw’s receipts... THATS GENIUS! I got my CX5’s oil changed there cause of the coupon on the back of the receipt. But overall I liked the experience at PepBoys. It did take almost 2 hours. But it was only 23$ and I got a bottle of water lol. I definitely recommend them and I’ll go there again if I have too.

Gary Vallee

I had a great experience at Pep Boys yesterday. The price was quoted right away, the price was accurate and the staff was friendly.

Amir Henley

Trevor was very helpful. He treated every person that walked in with the same patience he did with me Great guy!

rebecca Rodolewicz

Gabriel was extremely nice and kind during my first experience at this location. My car has recently experiencing multiple issues over $1000+ work I took my care to Firestone south Attleboro and felt taken advantage of and the car wasn’t repaired properly. Gabriel treated me like a human with respect, calmed me down. And told me he would take care of me and my car. I will be coming here for now on. God bless

Teresa Page

Extremely nice and professional individuals whom are wonderful at what they do for an individual who walks in with her daughter randomly. Thank you so much.

Midknight Mechanics

Great people, but remember they no longer have retail parts in MA or RI stores. They are tires, brakes, shocks and service now.

Andrew Rudecindo

I recently came in for a flat tire. They didn’t have my tire size at the N main st location. Nonetheless I must say the young lady at the front desk provided me with exceptional customer service. Very friendly. Would definitely recommend. They are very informed and know exactly what they’re doing here.

Tatyana Waters

This was the best experience I’ve had at any type of autoshop. Gabriel had helped me with everything l!! He’s the best worker in my opinion and should definitely get a raise!!

Deborah Moore

My niece had front end noises coming from her car and so we decided to go to Pep Boys and we're treated with real great customer service by management! He was though and fair as to our needs. Because we weren't prepared for the timing of these repairs we were offered a ride home during our wait! So appreciated and highly recommend them for real customer service!

Kia Round

FANTASTIC & super friendly service! I called and was helped right away and didn’t have to wait long @ all. It was one of the better experiences I’ve had Gabriel the Service Manager provided excellent customer service and had a great personality. Gersham was knowledgeable and professional. Overall 10/10 recommend.

Carolina Contreras

Pep Boys on Main Street is the best. They helped me with no problem. Great customer service from Gabriel at the desk. They were quick and so Patient. I can’t think I’m enough great service from beginning to end.

Lydia Walker

I was going through the roughest of time when I had blown my tire completely off and because my RA for my Car Insurance was almost $250 for a tow!! , I didn't have any self taught experience of fixing a blown tire and I knew it was already hundreds of dollars on top of what I did not have or could afford at the time.. Luckily through the energy of the world that before I had a mental breakdown something told me to reach out to the Pepboys near me. I was soo blessed by the service I received from this place! I got a Tow, they repaired my blown tire and installed it, with a few other added services FREE of charge! This place took care of me when I didn't know where else to turn. Thank you Gabriel and Tech that worked on my car. I am truly grateful and appreciative 👏👏👏

Meaghan McGovern

Gabriel was so helpful and professional. This is my second time coming here, and I won’t go anywhere else. The team in my office knows how much I appreciate these guys and they’re all going to come here too. Fast and reliable service. Can’t beat it.

Molly Hendrickx

Great experience getting my oil change. Gabriel was awesome. He’s super caring about your car and the customer! They got me home when I needed a ride. It was easy to make my appt online and they were upfront with any other issues with my car. Thanks!

nikki meyer

Honestly i have zero complaints for pep boys they are very nice and respectful to their customers and they get the job done no matter what it is. Gabriel helped me while i was there and took very good care of my moms car. He was kind and very respectful the entire time. Good customer service

David Schrack

Very helpful staff was able to get in quickly and had my tires replaced while I waited. Technicians had the tires replaced and wheels aligned within 2 hours and the car drives great. Not only that the office manager was able to price match my tires and helped me find all the possible promotions and coupons saving my precious stimulus. I will be coming back in the future keep up the great work guys!

Nicole Bamford

Amazing service! After needing tires for some time, I finally got 4 new tires on my Jeep. Sergio not only expertly guided me through the process of selecting tires but I also bought a road hazard package as he explained the advantage of having this coverage. He took the time to explain and offered the best price possible. He was incredibly knowledgeable about his products and services and is clearly an excellent manager. I know my car was handled professionally and timely. I could not have asked for a better experience. He and his team will be the only people I trust with my Jeep! I will be sending my friends to him as well!

lisiana cabral

The staff was really friendly & helpful! When I came in for my prescheduled appointment for tire change Gabriel at the front desk was very welcoming. I left my keys and was able to go about my day stress free. I felt very comfortable around them and leaving them with my car. I felt I was save and so was my car. I will come back again and I definitely recommend. I can’t not forget the 2 others guys that was really helpful as well. Loved the Jamaica guy he is very funny and professional. Chi was very friendly & helpful. Five stars.

Michael Swanson

Had 4 tires installed on my smart car. Two were delayed (I ordered them through tirebuyer) and Gabriel told me how to get replacements and then fit me in for an appointment as soon as they arrive. Excellent service.

Kanteasa Rowell Ed.D.

On 8-22-21, I visited 1246 N. Main St. Pep Boys for my 9am appointment to have a bulb replaced. Being a single female, I am timid when visiting auto parts stores for parts and services. Customer service was a 10 out of 10. I am the type of person who will drive an extra 20-30 minutes based on location with the best customer service. The technician was very patient, knowledgeable, and quickly performed the service on my jeep in less than 10 minutes. The technician made no effort to price gauge or upsell me – the cost was much less than I expected to pay. I will return to this location and recommend them to everyone. Thank you so much.

a p

Gabriel was absolutely amazing. The service there was impeccable I rate them five stars any day. Easy in and easy out. Couldn't have asked for a better service. will recommend them to everyone at the Miriam hospital.

Ben Ishim

I’m so thankful with the manager of this store we walk in, my wife and I , we didn’t know that they were about to close we asked for a set of tires, the lady in the front desk told us they were closing and they would not be able to do the job but the manager walked by and he said let see if we have the tires you need and put them on. It was very nice of him and his assistant do that for us, I definitely recommend this place to do your shopping I’m pretty sure they will take good care of you as well they did with us.

Nancy Wood

My oil light had come on recently... not that long after having an oil change at a place that left me feeling a little unsure. I wasn't overly concerned and originally planned to just check it myself and add some oil. Then right before I headed out, I noticed that one of my tires looked low, too. It was hot, it was a Sunday, and I had to drive to Boston the next day to pick up a friend at the airport and then head to the Cape. I'm relatively new to the area and decided that rather than try to find a service station where I could check my air AND buy oil, I'd go to an Autozone or similar. Pep Boys was showing as open and so I headed over. Turned out that on Sunday, the retail part of the store was closed. But the service part was open. I asked if they could top off my oil and check the air, and the said they really couldn't do that--they did oil changes but didn't sell oil separately. At that point I said, fine... just change the oil. Given the fact that I wasn't completely sure that the last place had done it right, I was willing to pay the money. 10 minutes later, the guy (I'm SO sorry I don't remember names!) came to me and told me it was all good, and that I DIDN'T need an oil change. That the oil was full and clean, and the light only came on because the last place hadn't reset it. They topped off my fluids and checked my tires and sent me on my way. He could have lied. Many places would. Instead, he was honest. Didn't charge me a thing. He could have assumed I'm some clueless woman and taken advantage of me. The three guys working were good natured and I appreciated that they did right by me. I'll definitely be back. Thanks!

Victoria Hutto

I had a flat tire. Pep boys were professional. Fixed my car ready in an hour

Charles H Early Jr

Gabriel was excellent. Friendly, speedy and respectful. I will unreservedly recommend him to any other person who desires to have auto work done. Charles H Early Jr.

Lisa Carson

Sergio is the new manager of Pep Boys Auto Parts & Service - Providence #463 ; he was really great with customer service! Chris ; who’s a mechanic- he was very fast with doing my break service . Fair price; and I feel safe coming here for further services for my car. Highly recommend; also convenient to use “ open bay” if anyone ever needs repairs or services.

Asia marie

I’ve been to this Pep Boys location twice now and both times Gabriel has gone above and beyond to get me and my car back on the road! Gabriel is professional, answers every question you have and is great at what he does. Extremely grateful that I stumbled upon this Pep Boys location!

nolypies

I came in close to closing time and not only was Sergio friendly and knowledgeable, but he had his service guy Chris take care of locating and installing 4 new tires for me quickly and for an amazing price! I was worried about driving around on a bubble, but he eased my anxiety immediately! Highly recommend!

Zach Lewis

I’ve been taking both my cars here for a while now for general maintenance (oil change, new tires, alignment, etc.) and they always do a great job! They’re always friendly and regularly have good deals. Parts has always had what I need for DIY jobs too.

Derek Vigstol

Dropped off a set of tires to be changed on a busy Saturday. There was some miscommunication on what needed to be done but the folks working there really went the extra mile to make sure I was taken care of. Top notch customer service! I have high standards, but they lived up to every one!

Joseph Amado

The staff was great. They were excellent in getting the tire that I needed. Gabriel was 100% professional and took care of my tire.

Josh Rardin

I have brought 3 cars here now for lifetime alignment, tires and sway bar links. Gabriel has been very knowledgeable and helpful. He is understanding and looked for parts to fit my budget. Thank you!

Louis Martin

They take too much time other then that labor is ok. Could be better. My personal experience, I'm not coming back to that place.

Alexa Parache

I would never take my car to get an oil change anywhere else. The customer service is awesome. They treat you with kindness and respect and that goes a long way with me. They are also very knowledgeable and know what they are doing. Till next time 😃 …

Dana Fatuda Peterson

Loved the service I received from Pep Boys North Main. Chhia and Gabriel were truly helpful, and provided great customer service. Four tires and an alignment has me back on the road. Thank you Fellas!

Amanda C. Wolf

Sergio is Always very friendly and helpful at the counter and my mechanic today, Gresham who was super friendly as well. I will continue to come back, today was my second visit. It’s nice to have a place that feels comfortable and friendly.

Sam I am

Gabriel was receptive fast friendly and very professional. Would definitely recommend people here for any kind of car service needed.

Vanessa Griggs

I came in for an oil change and the person at the desk greeted me quickly and politely he was able to provide me with the correct oil type for my car as I did not know . They are always efficient and friendly when performing work on my vehicle I have come to this location multiple times and never had a problem great service

Francis Casanova

helpful and informative, retail section is closed but tire shop is fully functional. had an alignment done after easily booking time online. they open sundays a huge bonus.

Franklin Ajirotutu

I had a great deal at this place, my man Gabriel hook me up with amazing deal on my tires and oil change. Would definitely be stoping by next time… thanks.

Raquel Mendez

I’ve been having such a long and rough week and of course I get a nail in my tire! But what could’ve been an exhausting experience, actually turned out smooth and fast. I want to thank chris and gabriel for 1) not judging me for not know much about my car AND taking the time to teach me a few things about my tire and vehicle 2) making me feel comfortable 3)going above and beyond and finding a discount that suited my needs. I will definitely be back and feel confident enough to make this my pep boy location of choice (even though it’s 45mins away!)

Walter Herring

Bought a set of tires here after a few frustrating experiences at other shops. Great price point, easy online ordering, and excellent service from the staff here. Would definitely return.

Zara Wadood

Great experience at Pep Boyz with Gabriel! Extremely friendly service and super helpful. Helped me figure out everything I needed and gave me a great deal!

Joseph Medeiros

The workers here are very thorough and helpful. The service was great. I got an engine diagnostic done. The workers went above and beyond by letting me know their opinions, my best options, and what they think I should do on a person to person basis. Great, amazing, and impressive customer service. 5 star service guys, thank you!

Mallory Johnson

Wonderful service! I had a great experience, and they made sure that I understood the issues with my vehicle as they suggested a plan of action! Highly suggest them!!

Paula Franco

I had a great experience yesterday at the Pep Boys on North Main Street. The store manager Gabe was welcoming and attentive when I arrived. He listened to my concerns about my time constraints with the car, and was able to problem solve the issue and come up with a plan. I had to get tires changed and balanced, oil changed , brakes inspected and an overall check of the car. I am getting the car ready for my daughter who lives out of state. Gabe even offered me a deal that would be more affordable.. He assured me that Gersham would get it all done in a timely and efficient manner. You can see how well Gabriel and Gersham work together as a team because their communication skills are awesome!!! They seem to enjoy their work which promotes a good atmosphere in the shop. Gersham was able to get everything done promptly . He always gives great, reliable service with good attention to detail. He communicated clearly with me about what he did on the car and explained in full his recommendations on what to tell my daughter concerning any possible future issues. I really appreciated that because car concerns drive me crazy!!! I highly recommend Pep Boys!!! You realize when you are driving away that car issues are not so bad when you have really good people to help!!!

Kay

Great neighborhood place and customer service!!! The business was just closing but yet still accepted me as a customer and replaced my flat tire on a late Sunday afternoon. Thankful to Gabriel and Gershman!! Would most certainly come again.

Chris Roberts

I came into the store earlier today with an issue from another store. I spoke with the store manager of this store who has taken over this store just this week. He went out of his way to take care of my issue that wasn't even his problem. That kind of customer service you don't really see anymore. Huge thanks to their new store manager Sergio that assisted me today.

Hilary Farrow

Gabriel and Brito are personable & professional. The service was excellent & I’d recommend coming here for your vehicle needs.

Luis Amado

I agree with all the previous reviews , but this time I have to share my experience with them , after all there are two technicians who work there one and the most important one is the well experienced mechanic Eddie and the assistance manager Harry, they really deserve to have credit for there knowledge , and costumer service. if your car needs service ask for them to work with you and get the things done! I have my cars serviced from medium to high complex problems and always getting successful results. you will not regret some problems sometimes require a good mechanic and believe me Eddie is the one!

Michaela O'Donnell

Great service. They look out for the customers and super convenient to my neighborhood

Crystal Warick

I came in after running over a bolder! Having anxiety, I talked to Gabriel the assistant manage. He helped me so much and made me feel so much better. So grateful he was there to help me !!!! I will definitely be asking for him when I need help !

Anna Chase

These guys restored my faith in humanity today. Basically, I got a flat tire. I went in to get a new tire. Instead they took the nail out of the tire, and plugged it. I was skeptical that the plug would stay in, but they wanted me to feel so confident that they plug was the best thing, that they didn't even charge me for the labor. Gabe and Nathanial are super nice guys. I would recommend this place to a friend.

Kelley Rossi

Manny and Will took great care of us. Drove up from Florida picked up a screw, they fixxed my tire and did an oil change in no time. Everyone at the store was supper friendly.. Even gave us a better route home to avoid construction.

Monique Coley

Gabriel hooked me up same day for new tires at a very good price. Will definitely be back, highly recommend!

Melinda Cox

Great, fast service for my tire repair. I was able to schedule an appointment online very easily. Friendly customer service. I highly recommend them.

Gracie Popick

Gabriel has helped me both times I’ve been in and gone above and beyond to make sure my car was safe and driveable!

Hakeen Jacobs

All I have to say is GREAT SERVICE!

S G

I read the reviews so I was apprehensive but I am glad that I went. My headlight was out, I thought it was the wire since the light was turning on and off. The mechanic explained that it was the light and the reason the light would go on and off. I wish I knew the mechanics name he was very helpful. I appreciate you all, thanks for your service!

Liz Ginty

So Murphy's Law has been my passenger as of late, and Rebecca at Pep Boys North Main in Providence was exceptional. I am often intimidated in auto repair situations and she made me feel greatly at ease. She was friendly, very understanding and most importantly incredibly patient with a customer who was obviously distressed. This is customer service done right, I'd give 20 stars if I could and thank you again.

***

New tires all the way around, just about an hour and on my way to work,,nice!

Nichole Pellerin

Usually average help...Most employees are NOT customer service savvy sometimes they seem downright rude. However last time here one service person was very helpful and freindly (I believe they called him cowboy) his help was a pleasant surprise. Even tho they were unable to help me WITH a simple lookup on something. I was able to leave the store without feeling frustrated or aggrivated

Sandy Peck

Once again extremely fast, friendly, and affordable service. I have been using this location for about 2 years now and I am completely satisfied with everything I have done with them. Customer Service is A++++++

Tolulope Atakenu

Omg I love this place I will never take my vehicle anywhere else the dude Gabriel and Gersham are the best ever excellent service affordable price nothing beat that I felt home highly recommend no doubt..

Alice Huang

The Pep Boys team was prompt and professional. Sergio kindly answered all my questions regarding my tires and alignment and saw to it that my car was serviced in a timely fashion!

Brian Straus Jr

Outstanding customer service needs along with car services taken care of in a timely matter. Most definitely would recommend this location to anyone...

JJs Squishys #number 1

Gabriel is the man! He hooked me up today!!!!! Thank you GABE!!!!! 💪🏼 …

Mike Rapoza

Ordered headlights that were supposed to be for my daughter's Hyundai Elantra. Got home and it doesn't fit. Associate at store was very nice but,having to back to store was a hassle

Jonny Skye

Replaced tires and breaks - High quality work, excellent communication, good hearted people. I got my car needs met and made new friends!!

Patricia Thrash

The service here was impeccable! I needed my tires immediately, and Sergio made it happen quickly and very efficiently. Thank you!

Rose David

Gabriel and Brito they so handsome I love them and they help me with my oil change I will be coming back

Caroline

I came in the store and I needed help and Sergio and Gabriel gave me an excellent service .I recommend this store 100percent .Also they are bilingual Gabriel from pep boy he gave me an excellent service

Sean Rodriguez

Excellent service and very attentive to my every question, I really enjoyed the experience with one of the staff named Will, because he was very informative and helped expand in a better perspective. I will definitely be visiting this awesome crew of if ever needed in the near future.

Kate F

They have a lot of stuff but you can't trust the associates to know all the facts. I needes a new battery for my prius and the associate tried to tell me i could only use this one type of battery that was more than twice the cost of the cheaper one with a remote starter/keyless entry. I did ny oen research and he was very wrong. Ive been here a few times and they dont seem to have a general knowledge of vehicle care. It may just be this location. For the store itself ive found some great deals. Sometimes you can get things even cheaper if you buy it online with an in store pick up so be on the lookout of deals on the website before you go in!

Robert Ramos

Gabriel, Good service hell of a guy. Explain in details of service needs. On time and experienced professional service.

Amjad Makhlouf

Chhai and Travis were very helpful and quick with an oil change and tire rotation. Highly recommended!

Justin Case

Got a great deal on some close out tires. The manager was extremely helpful when I had to leave and come back to get them later in the day. Service like that will keep me coming back.

Gianna Dos Santos

This location never disappoints! Gabriel and Chai are the best! Efficient and always available for last minute appointments.

Laffey 401

Great Service And Timely Fashion. Gabriel, Gersham, And Travis Took Care Of Me On A Busy Sunday, I Highly Recommend.

Susie Damm

Awesome service, extremely friendly. Helpful when I needed it. Gabriel is awesome. Thank you!

Roger Farmer

Great Service was amazing got in and out will be coming here from now on.Gabriel did awesome job also Gersham good pep boys

Jamal Hill

It was a great experience here they gave me two good tires. And speedy service

Chanelle Renee

I purchased tires from the Pep Boys on North Main st. The manager Sergio Grussi was helpful and knowledgeable.

Swathi Penumutchu

They were so nice, Gabriel and Chaii helped me with a battery change and it was so easy!

Sarah Wiskoski

New Manager was very nice. They went above and beyond my expectations for my car service.

Peter

Walked in on a busy day for service. Did not have an appt Gabriel was great he fit me In and kept me updated on the work. Will be back.

Aynsley

Great Service! They squeezed in my oil change, and it was done very quickly, considering I didn't have an appointment. Very friendly and helpful staff!

Michelle MacIntosh

Bought windshield wipers here. Only customer at the register, but waited for like 10 minutes. The saving grace is that they install the wipers for free, but I had to wait like 10 minutes for that too as 2 techs worked on the SAME car just let me sit there.

Storm brooks

Daryl was great and he helped me with everything i needed. I just moved up here from South Carolina so It was nice finding another reliable pep boys.

Dazia Maloney

Sergio and Gabriel were absolutely fantastic! It was quick and easy, very affordable, great customer service!

Darrius Braddox

I went in for a battery replacement. They gave a estimated time and finished installation 2hrs ahead of time. Would highly recommend.

Jo S

Rebecca and the gentleman that put a new tire on my car were so helpful, down to earth and pleasant. Only downfall is the high cost due to labor. Thanks for your help today!

Luisa Arboleda

The service here is out of this world. They are amazing. If you have any problem with you car, you should come here. They will take excellent care of you car and you.

Alec Loudenback

The store itself is bigger than other parts stores in the area, but I think that's mainly because they also have tires. The staff wasn't as helpful as Advance Auto Parts, and they weren't thrilled about me asking for them to lookup a part.

Aurora Washington

Awesome same day deal. Great customer service!

Karen Buchanan

Came in for an oil change and the two managers on duty we excellent in their customer service. I would come back again

Gab Travis

Good, friendly service. Finished the work within the time frame they gave me. *employees were not wearing masks

Roberta Rose

Did a good job and had it done in the period of time they told me it would be done

Milo v

Gabriel went above beyond with my service. Got in 45 minutes before closing and he still got my car in for an oil change.

Steven Kendrick

Gabriel excellent customer service and oil change was fast as lightning ⚡️

Tiffany A

Thank you Gabriel, you are the best!!! Don’t look any further. Just come here for your tires.

Elsa Ramos

Gabriel is a great costumer service person very patient and friendly I’ll definitely go back for more service

Danny Devegas

Amazing customer service. Had flat tire no place was open and yet the staff made it happen. Keep up the great work. Thanks Becky and Manny.

Kat S

Great service, great employees! Chhai and Gabriel were professional and charismatic :)

Mike St. Read

Gabriel and Rob did a fantastic job. Quick and excellent service.

Alex Karas

My valve stem went bad just before an out of town trip. These guys helped me out on short notice. Friendly and professional too.

adelino dagraca

I have a commercial account with pepboys. Service is great. If they don't have the part, they will have it shipped fed-ex overnight with no charge.

laurie cabana

Gabriel was exceptional & accommodating. Overall pleased :)

Glenn Pierini

Service was pretty good they do need to spend more time with customers than sitting behind the counter talking and laughing instead of asking people can you find something or need help finding something

Victor Barbosa

Gabriel and chhai helped me out when I needed it. Love this pepboys will be coming back I give them 5 stars

Ethan Rappolt

Willing to work with me on the issues discovered during inspection, even though it was a free reinspection (had previously failed).

Christopher Brodeur

The online pricing is awesome. It saves me 25% off of the retail price. The counter help is very knowledgeable . Great job James.

Elisa Ramirez

Great service, reliable, relaxed atmosphere, truly the pinnacle image of pep boys

Chantelle Messier

They've always been pretty good to us here. Occasionally they seem to have a rude or lazy person at the counter, but the guy who's usually there is polite and helpful.

Jerry Coombs

I will pass on this place, my local mechanic is much cheaper.

Jeffery Gomes

Excellent service, punctual, and passionate in what they know. A must for the providence community. Thank you once again.

Daniel Bythrow

This place treated me like a star. Good place to buy parts and have work done. I will go back to them pep boys for sure

Nilson Rivera

They was excellent and did a great job at repair my problem 😊👌 …

Herb Govan

They have a lot accessories I was able to find what I wanted without asking an attendant. Also when checking out the hospitality was good.

Kiya

Gabriel so helpful && respectful great customer service great team

Jon Gabso

I must be lucky or beautiful or something because I have not had the same kind of bad experiences others have had here

Keith Evans

Had a slow leak in the tire and the guy put air in the tire.

Jennifer

Good service, no BS, and they don't try to sell you things you don't need. They've got my business!

Trisha Traynor

wen inwent there they took my car and service papers and fixed everything for under $100..very couteous and professional

Allison Tracy

Christine was so helpful today I recommend pep boys. Excellent customer service. Thank you for your help Christine.

Rodney Rosario

Customer service the best. Serviced my car fast

J,anet Joseph

Pep boys auto is one of the oldest auto shop and in my option the best and fair with prices place to go.

Wande Nazaire

I came here to get a break change, everyone was helpful and were consistent with the time I was given

Christine Morrow

Gabriel at the front desk was awesome and helpful!

Ronald Watts

Good staff-- lots of good auto items-- and the prices aren't too bad either

Robinson Adames

Gabriel and Gersham are the best!! Great and quality service!!

Greg Serpa

Adequate selection of parts. Service is also perfectly acceptable. Average auto parts store.

Rewd Jester

It's a chain business with things you may need for slightly more than you'd find them online.

Rebekah Drew

Friendly and helpful staff made the experience stress free.

Ramon Cepeda

Everything I get is from here parts are good and they always have it. And it they don't have it the order the part for me.

Edwin

Good service great place Gabriel was best at helping ask for him great help

Michael White

Great wholesale / commercial parts division. Travis is awesome. He know his cars and parts !

Roy Connors

Great store has everything for your cars needs

Robert Clay

Good service. Not sure if I would return.

John Sivieri

4 new tires went well

Al Ea

Great service!! I was in and out so fast!

Eddie Vinas

Very helpful even sent me some place else cuz the didn't have something

Tina Cookinham

Very excellent work and also great people working there

Kelvin Fernandez

Chay and Gabriel very good customer service.

jason spooner

Typical Pep boys they're all pretty much the same.they have a helpful staff.

Ron Pacheco

Ran in to get some touch up paint. Everything was fine and quick....no complaints!

Robert Antonson

Sergio was great, excellent customer service and very knowledgeable

Frances Skipworth

Customer service was great, wait time is ridiculous.

Shannon Osorio

Nice people, great service and quick on getting the car back to you

Santi Hernandez

folks are really kind + meet you where you’re at!

Michael McCarthy

Great service. Went above what I expected

Twyla Cartwright

The waiting area and view of the garage was not cared for at all but service was great.

Arlene Delazerda

great service, highly recommend

Darlene Barber

Got the right part quick! Good price - in and out in no time!

Hugo Otero

Quick service had my online order ready when I got there

Shawn Silvia

Great service at a great plus from Chai and Nick

dennis med

All went very smooth. Got engine hoist, got loaded. Thank yoy

Ramon Cepeda

Best prices always go there for parts and accessories.

Sashi Dandamudi

Good customer service. The guys are always helpful.

X 1

Clean friendly staff nice location

Arthur Descoteaux

i work there delivering auto parts

Enmanuel FG

Great service. Nice costumbre service

Dilma Goncalves

Good, immediate service. Helpful 👍🏼 …

Eliezer Hurtado

This is a good place to buy parts and fix the cars

Aj Frogman

Gary Macreading

Great service. Friendly knowledgeable staff

Laura Nevins

Quick, efficient and very friendly.

Melisa Chagnon

Best staff

Rafael Olivares

The best guys chai and nick

Dimitri Borozny

Still resonable prices on auto parts.

ibrahim fofana

Great service specially the commercial Manager Travest

Carl Dye

They jave everything you need to repair your vehicle

Barbara Martin

Best place ever thank you for my car back

Jennifer Brodeur

Okay place but smells like tires and grease ALL the time...

Joseph Miller

Excellent service and great staff

Matthew Patterson

Friendly staff, and a good variety of products

Beverly Dwyer

Fast, efficient. Staff friendly.

Benjamin Romero

What ever you want and need, is only one place: PEP BOYS AUTO PARTS.

Rebecca Porter

Not very helpful. Didn't seem knowledgeable.

Kerrie Marabello

They are very helpful with all your needs.

Keith Murphy

Good prices decent customer care

Charlie Hackley

Had everything I needed after going to two other places...

John Chung

They have everything you need for the your car...

Ann Marie Mancini

Helped me find what I needed and I was out of there!

Jason Buckley

Oil change while at work. Early bird special.

Tyler McCollum

Great service!

Brian Fanion

Quick, friendly service.

Cassy Horton

Very nice and fast service

Eugene Barbaro

I thought they were pricy.

Gregory Marcogliese

great service that saids it.all

Jacob Bolton

Friendly and helps u save money

Louri Graham

Great service

Nicholas Skoutas

I love peep boy's

Richard Rodrigues

Nice

Kevin Johnson

Awesome customer service

Raymond Burrows

Ok had what i wanted

B Couture

Good customer service

Michael Barker

Good helpful friendly people

Ivy-Rose Magill

Very good service

Philip Melero

Fair prices

Giovanni Velasquez

Super

Wylly Colon

Excellent

Glenn Racicot

Nice

John Paon

Good

kgenois

Good custumer service

Donna Gregorio

Expensive

skip kelley

Great service

Noy Pettway

Services was ok

tom

Great employees

thomas snead

Okay

olivia mckenna

Best service ever from Gabriel!!!!!!!!!!!!!!!!

Burnadette Jordan

Very helpful

Jose Vega

Friendly staff.

D Difante

Good place

Holly Huff

Very helpful

Arthur Genest

Good service

Deborah Lamond

Explained recommended tires and provided quick service.

Carlos Barrientos

(Translation) I am very satisfied with the good service they gave me (Original) Estoy muy satisfecho por el buen servicio que me brindaron

Euri Terrero

(Translation) There are many places where you can look for accessories for your car, tell yourself so well, but this place, friends, is the best. I mean it from the bottom of my heart, I love it (Original) Hay nuchos lugares donde puedes buscar acesorios para tu carro digase tan bn piesas pero este lugar amigos es el mejor se lo digo de corazon me encanta