Reviews of Discount Tire. (Tire Shop) in Omaha (Nebraska).
Description
Information of Discount Tire, Tire shop in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Discount Tire
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
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Reviews of Discount Tire
BigCheeseBoss
Upon arriving at this location there was a line formed for check-in. The gentleman who greeted me for check-in was very diligent in trying to help me with my tire needs. He gave me the feeling he had specialize knowledge in the field tires and tire tread wear. He had a very courteous professional way about him and met all my expectations. I was going to give Discount Tire a four star rating but once I thought about how the gentleman conducted himself, plus looking me in the eye and shaking my hand I have to give you guys a five star rating. I later found out the employee helping name to be Travis Prinsen. Outstanding job Discount Tire, 5+ stars Travis. Also for those of you who are not aware of it they do offer wheels and tire packages as many different varieties of wheel accessories.
E Smith
If your looking for new wheels or tires, I highly recommend this place! I went in Saturday to get some pricing and Ty is the gentleman that helped me! He went above and beyond and assisted me with all my questions. He even brought a tire out to my truck to give me a visual. Ty had quoted me 3-5 business days for my items to come in but I ended up getting a call the morning of Tuesday that my items were in! I was blown away at how quick they came in. When my husband went to install my tires/wheels we had found that we were given the incorrect lug nuts, I did contact discount tire and spoke with Ty and he resolved my issue quickly and installed the correct lug nuts himself! I can't thank discount tire enough and especially Ty for truly an amazing experience!! I will definitely be back for any future needs.
Ally Hobson
Just went here for the first time today because they were the only place with a spot open to patch my tire! They were completely booked for the day and still got me in. The staff are extremely nice and professional. And my car was done before the given time frame!! And even better, I find out a tire patch here was free!! 10/10 would recommend going here for any service.
Alex Stoupa
Cody was very easy to work with and explained everything well. Did not try to sell me unnecessary packages and was honest about tire replacement. Highly recommend.
larry kimnach
Great place, Discount Tire 78th & Cass, Lou at Brakes Plus sent me. I need to thank him again.
Riley did the writeup , gathering all my information , he then said it should be ready in 45 minutes to an hour. I had been dealing with a front end vibration over 40 mph. 3 trips to my ex-tire company just a run around. Discount rotated 2 tires (directional tread ) and balanced all 4 wheels. Just like Riley said my truck was ready 55 minutes later. I think I found a short stretch of I-80 were 90 mph was okay, still NO vibration!!
Again thank you to Lou at Brakes Plus 3907 N 90th St for getting my problem solved. The guy at Tommy's said "get a real mechanic" to check my problem when all I needed was a REAL tire shop.
Another 5 stars to Brakes Plus & 5 stars to Discount Tire !
Gio
Who doesn't need tires,but when you do... where do you go...and then your looking one up...then don't go pass D in the alphabet and skip over the J and the rest...., just stop at Discount Tire at 78th and Cass. Pete, Cody and the crew here treat you right...and did I say honestthen some places who offer drive out specials.
They treat you like family....So Cuz, no need to worry if you hit one of those state pot holes in Omaha or the shoes on your baby need a new to get ya back on the roads again... it Discount Tire.
Chris Vacanti
I had a great experience w Thomas and crew today. Though I was late (about 20 minutes) to my appt then where able to get me in. I watched how well Thomas coached the rest of the crew and ensured they did things right ( he wasn't aware I was watching which makes it even more impressive). No cussing. No frustratikn or anger towards the new guys. I'm very pleased.
Tony
I've been a loyal Discount Tire customer for 20+ years in multiple states. I can always count on great service and value, which is saying even more during these times of inflation and labor woes. My last couple of visits to the Discount Tire on 78th & Cass in Omaha was no exception, once for my classic car and once for a company van. Brendan, Cody, and everybody else I dealt with went above and beyond for me. I won't go anywhere else.
Jared Arndt
I’m continually impressed every time I bring my business to Discount. They are fast, friendly, and well priced. Their warranty certificates ensure a long life on your tires and they will repair or replace if you ever have any issues with them. Don’t buy your tires anywhere else
J Gamble
My tire pressure light came on so I went in to get a refill on air. It was discovered that I had a nail in my tire. I was sized up for a tire and back on the road within an hour. Oh, and this was on a busy day.
Awesome & friendly service.
Stephen
They were amazing, no one tried to sell me anything extra I didn't need and they called and let me come get my tires installed a full day before my scheduled appointment which I was very grateful for. They're fast and efficient as well, overall a great place.
James G
It was time to swap out my winter tires for a new set of summer tires. I jumped on the site and picked out a set of highly rated tires. Scheduled the appointment and was in and out in just a little over an hour.
BUT after driving around for a few hours I realized I’d made a HUGE mistake on my tire selection. The vehicle felt extremely unstable at road speed and down right terrifying during...spirited driving.
I returned to the store later that day thinking I was going to be eating this, now used, set of $1,300 tires. After speaking to one of the gents at the counter and explaining my situation he knowledgeably walked me through significant differences between the OE tires and the ones I had purchased.
Like I said, this was my fault and my poor choices and I was expecting to eat the cost, if not the whole cost at least some restock and use fees.
In the end, all I paid was the difference between the tires I originally purchased and ones I should have bought to begin with.
Everything was painless and extremely professional. I just picked my car up and it once again drives and handles just like it did they day I picked it up from the dealership.
It’s so rare that you have an extraordinary customer service experience these days, ESPECIALLY when you as the customer, were clearly wrong.
I’ll be back in a few months for my new set of winter tires. Thanks again guys.
Steve Depping
I blew two tires on the Jeep I was towing behind my motorhome, which left me with no spare! Cody & Travis were awesome in helping us get a new set of tires and a spare as quickly as possible so that we could continue our trip! Great service here! I highly recommend purchasing your tires here if you are in the Omaha area!
Martin Leeper
Great Service! They did an excellent job and was very prompt. Done in a half hour.
Jamie Thomas
The employees here are always so amazing! I've been a customer for over 10 years, no other place compares to Discount Tire!
Ryan Mullane
Took care of my issue (replacing a tire due to an air bubble) very quickly with a friendly attitude. Greatly appreciated their customer service.
Bud Young
FANTASTIC customer service. NO pressure sales. In and out with four new tires within 30 minutes. Will definitely recommend to everyone.
Courtney Newman
The manager went above and beyond for my husband. We live in colorado and hubby was on a road trip and he got him a brand new set of tires for both the truck and trailer for a decent price. Im so very grateful for this gentleman. I send so many high praises. I cant thank him enough.
Phillip Rader
Dodnt have appointment and got it done in 2 hours. The guys there were starting get heat exhaustion! They still got it all done. They saved me from myself made sure I knew tires were a safety hazard! Thank you for getting me back in the road. I hope the Gatorade helps!
Laurel
They were fast, efficient, and communicative about helping me with my issues and getting me in and out in record time around my appointment time. Tina was AMAZING! They were quick and efficient, told me what they did and explained the cost (which was $0 by the way to repair a flat and put it back on my vehicle). Tina even went so far as to take my trunk apart to put the donut back and put everything back together. Definitely coming back!
Michelle Ferguson
Moved away from the area years ago, but still make the long trip to see them whenever I need tires or wheels. Have always treated me right and very courteous.
Liam Terry
The cashier guy gave me a 70 dollar discount to fit my budget which I am grateful for! Service was very fast and the warranty on the tires makes it worth the price. 4 stars because they didn’t put caps on three of my tires, left glue on all of them and made my rims extremely dirty.
Keith Gamerl
After the dealership said our tire was beyond repair on our lease and tried to sell us almost a 400 dollar tire we took it here. They actually took the tire of the rim and verified it was within the guidelines to repair safely. They patched our tire and switched out the tires for us. Honesty means a lot to me and they have it. They could have easily sold us a tire we did not need I'll go here every time and I live all the way in Bellevue.
ricky dailey
This is the second time I bought tires from them. Good service both times. I made an appointment this time and they got new tires on the van within an hour and then apologized for taking so long. Did a great job
On 10 3 22 I had a badly leaking tire, one of Kumho tires I bought at Cass street Jan 2020. I chose the tires but I wouldn't get them again. I feel they wore out too soon. Any way the couldn't fix the tire so the put a new Mohave on. I really like the tire it's nice looking has a better tread so I am going to replace the other 3 with same thing . Oh and they are still courteous and helpful although some of the customers are not and will try to cut in front of you if a line forms. Good customer service like theirs takes time so sometimes lines form. I high recommend making an appointment.
Sydney P
Super speedy and reliable service! I never go any where else- get the warranty, it’s worth it!
Ari Nil
I bought four tires from them last year, and they are still working great. The staff were helpful and made sure I got discounts. They have free air check in front, which is super convenient when it gets cold. Nice staff. Thankfully haven't had to do any repairs yet, but I'll update as it comes up.
Steve Zbacnik
Had tire problem. Got me in new tires fast.
Desiree Galloway
I was a few minutes late to my appointment and had to wait but they didn't cancel me! Came in for a rebalance on a set of wheels and tires I bought at a different location and they got it all squared away - no more vibrations! The guys were charming and knew their stuff. Thank you Travis for your help!
Nate T. Ruckman
I was disappointed that even when I had an appt, I still had to wait 30+ minutes for them to even pull my vehicle in. If I was aware of that prior I would have not made this for over my lunch break.
Kathy Davis
I went there to get a tire fixed. And a tire rotation. The wait was a little over and hour. When they got done. It was free of charge. I am very grateful. And will be returning. Amazing experience.
Brock Castinado
The team at this location are so great, particularly Cody. I feel like this is one of the last places I know of that emphasize great customer service. Highly highly recommend
Tony Pofahl
They turned a bad start to my day to a good experience. I had a nail in the tire, they fixed it for no cost. They were very professional and on target with the ETA. Keep up the great work.
Kyle Lorenz
In the past year, I've gone thru 3 new cars for various reasons, all of which needed new wheels or tires. I have primarily used Discount Tire in the past, but none of them have been as great as the one on Cass st. I had an issue with a set of wheels I purchased from another Discount Tire location that wound up being the wrong size, and the manager at the Cass St. store hooked me up with a brand new set for free to fix the problem. Seriously, way above and beyond my expectations. I've thrown them a few curve balls with strange questions and requests, and they've been amazing about helping me out every time. Can't recommend them enough.
Jim Wiehe
Excellent rep, knowledgable, empathic and kind when he had to break bad news to me that the wheel was cracked.
Kathy Dewispelare
I have gone into discount tire several times in the past when my dashboard warning showed low tire pressure. They have always been so nice about taking care of things like that so when I needed tires that is the place I chose to go. They talked to me about my driving needs and found the best tires. The price was very good as well
Further West Outdoors
Had a tire losing air and since we bought tires through them in a different state, they got me in first thing in the morning. Professional and courteous staff. Extremely efficient and helpful. Definitely recommend them over anyone else in town.
Hannah Post
This is my go to location for tires. The staff here is extremely knowledgeable, and when they explain what needs to be done, they do it in a way that doesn’t make the customer feel bad. I have seen them go above and beyond to ensure that costumers have a good experience.
Amber Lichtenberg
After hitting an infamous Omaha pothole, I was extremely distressed because I had absolutely no way of paying to replace my newly flat tire. I called the store to make sure they had my (very small, hard to find) tire in stock and to see if they would be able to work out a payment plan of some sort. I was helped by Brendan (I believe) who was insanely helpful, friendly, and professional. He reassured me that they would do everything they could to help me out and he told me not to worry. He truly took care of me and met me where I was, financially. I will absolutely be using Discount Tire in the future and I have already recommended them to my family.
Steven Ritenour
The guys at Discount Tire provide great service. They identify other faults and consult you before doing anything beyond the issue you originally came in for. Great prices and great associates.
Charlie Brown
These guys are the BEST! I've used Discount for all my tire maintenance & replacement needs for a few years now and am impressed with the level of service & expertise they provide every time I go. They take the time to walk you through your options, enabling you to make an informed decision about tire repair or replacement & do so in a friendly, easy to understand manner. The service is generally pretty fast & the quality of the work is certainly top notch. Highly recommend!
James Hartley
Brendan Dolittle.
I believe went above and beyond his duty's as a manger and should be awarded with a pay raise as well as a new position within the company. I would be happy to speak with anybody about my experience there.
Luke Pettipoole
Love Discount Tire because I get the perks of going to a chain - but with that local tire shop vibe when I interact with their employees. Tires Plus or Firestone this is not.
I recently replaced all four tires on my Highlander. Picked them out online and made an appointment, showed up the next day and I was in and out in 25 minutes. So fast. I’ve always been treated incredibly well at this location, kudos especially to Mike and Jacob for being professional, courteous and awesome.
Rich Carstensen
I couldn't ask for a better experience. All the guys at this location are courteous and get the job done for you as quick as possible.
I've never felt pressured and they've always been upfront with me about everything.
On this visit I just needed my tires rotated and they noticed the lug nuts weren't the best and they replaced them at no cost.
Good job guys, keep it up!
Mahmudul Hasan
Amazing service. Walked out with a 0$ bill. I didn't know service like them existed. Suggested. I had a flat tire and I took it to them. They said if they can fix its 0$.
They fixed the tire, filled air in all four. Checked everything and still it was 0$
The price of the tires were also competitive. For a mid quality tire it was 88$+ approx 30$ in charges.
Barbara Bateham
This is a great place we worked with Kevin and he made. The process easy. We were coming from out of town as our daughter had appointments at children's hospital we were stressing about how we were going to get home as all of our tires were not in good shape. He got us a great price on all 4 new tires and now we feel safe to have our daughter in the vehicle on the trip home. If you want a place that cares this is the place to go.
Linda Tassey
I didn't have an appointment but decided to go anyway. I was helped within a few minutes. They recommended a set of tires that suited my needs, even discouraged buying other tires that were more expensive. I got there around 9:15 am. I was told it would be finished around 11:15. Not to bad since I didn't have an appointment. Left to have breakfast and on my way back I got a text that my car was done. It was just past 10:30. Remarkable. But the ride home on those tires felt so comfortable and even my grandson noticed the difference in the ride and he is only seven. Thanks.
Deirdre McMurtry
I noticed a nail in my tire and thought I'd check this place out since it's near where I live. It was super easy to schedule and appointment time online (showed what times were available on the day I wanted), and when I went in, they staff were all super friendly. They took care of the flat in about 20-30 minutes and, to my surprise, the flat repair + balancing was totally free! Apparently this is one of the services they offer even if it's not their tire they're repairing. And the repair was good to - plug + patch + check to make sure no air bubbles continuing to come in. They even showed me the old shims they'd taken out from the last time the tires had been rotated and balanced to show they'd re-balanced it. Great people, very helpful.
Brett Lehman
Good friendly competent service. I don't know what more you can ask from a company and its people these days. And I can't say enough good things about my Cooper tires.
Jessica Chards
Very pleased with the service. Very honest guys. Very fast work. Thought this would take hours but it went really quick. They don't make you buy things that you don't need or come up with things wrong with your car that aren't wrong. Very trustworthy. Good prices. Will be considering some new rims and more tires in the near future and this is where I will go! Thank you guys.
Jason “WhiteDra9on” stick
I was going to put 3 but the manager helped us out and made things right. Great prices, good tires. Ask to see the tire specs side by side to see star rating on snow, ice, rain, dry. The 2 and half star winter traction are OK, not the best. They got me around in the snow, even got off an icy hill, but wish I had the money at the time to buy tires with better winter traction. They except walk in. Best to make an appointment as you won't know how busy they are with walk in.
Sam Swanson
Went in for tire rotation. Their staff were fast and professional. While I was waiting, I saw the same high level of service given to all customers.
RE B
Had appt set for new tires. They had everything ready to service my car and got me in at my scheduled time. Everyone was friendly and answered all my questions. I was in and out wirhin 30mins. I ordered my tires and scheduled an appt time online. Made it very efficient.
Teresa Lee
These guys are exceptional! This is my first time here and they treat people with the utmost respect. I came in for air because I had a low tire. They found a nail and fixed it at NO CHARGE. I will definitely be back when it's time for a new set of tires! THANK YOU DISCOUNT TIRES for a pleasant experience. 🙂 …
Andrew & GnomesTrucking Express
Great service great people I had ordered a set of Dodge SRT-8 after market wheels took a bit to get to Store i use on 78th and Cass in Omaha NE I was there five years ago to get new tires for My 2006 Charger R/T. I made an appointment last week to get in for Friday 11/27/20 to have wheels installed tires were low on tread and decided to get newer tires I love those general 245/45 20s great price thank God it was Black Friday lol never had any problem or trouble with with this discount tire store great people a lot of them are new some of them I don't remember some of them I remember for talking on the phone with you guys get a hundred percent and A-++ for the wonderful service you guys gave me today.
Jayne Nero
Got 4 new tires at a decent price for SUV so far the tires are everything they were supposed to be
Amy Hetzler
These guys were great! I only went in prepared to buy one tire; but the guy who helped me examined my vehicle and let me know I'd really need two. I had told him I could only afford one new one with my budget and he searched their inventory until he could find me two really good used ones that still fit within my budget. He was an absolute delight to work with and fun to talk to as well, while waiting. Also, even if you don't buy your tires here, they'll still fix your flat/leak for free! Now that's service.
Troy W
They are always polite and have protocol. They practice social distancing. They were very helpful for what I needed.
Update: staff got me in and my leaking tire repaired. They are still courteous and even though it was getting close to closing they still kept it moving.
Te Rose
Told me wait would be 1 hour to 1 hour fifteen minutes for a tire rotation. Decided to leave it and came back an hour and 45 minutes later. It was not even started. I think it's ridiculous to have an over 2 hour wait for a tire rotation. Maybe Discount Tire could do better on this aspect of their business and get tire rotation done without the same wait as actually getting new tires. Very disappointed!
Michael Lott
The line for the air checks was longer then the line for actual automotive repairs
Jackson Larsen
Got my tires changed here about a year ago. Best service and cheapest price for some amazing tires. I get emails about when my tires should be serviced and all servicing has been free with my warranty. Always quick to get a rotation and air pressure check. Best service and prices around. Easy 5 star.
nhu le
Spent a good amount of time at the shop over this weekend thanks to them potholes. I’m very impressed at how professional yet friendly and easy to work with the staffs are. Kevin was extremely patient and willing to help. Brandon was very attentive. Even on the phone they were very helpful. They were swamped but still continued to work even way past their closing time to get people back on the road. Thank you so much for your outstanding work ethics!
Mama G
I purchased tires here and get free tire rotations and air checks for life of tires, they're extremely fast and professional and they allowed me to keep my 2 little 🐶 🐕 in waiting area which was very convenient bc I have no one to watch them at home and one's a therapy puppy …
Taylor Wright
These guys are always so nice. They really help you pick what's best for your car. Even if your someone like me who doesn't know anything about cars they take the time to explain things and I've never felt rushed. They work quickly which is a bonus.
L B
They didn't have my tire that I ordered, so the discounted a other tire. I'm happy.
Bryan Reyes
For as busy as it was, the crew did a great job at being patient and assisting me with my purchase. They even took the time to discuss replacements made to my valve stems on the tire sensors and how important that was.
Connie Salem
I will go again. Great great customer service. And patient people . They did my tires great they let me know one of my tires were the wrong size. I am so thankful to them for calling that put for me.
I am very pleased.
Zach Nelson
Excellent customer service. Everyone was friendly and professional. I went in without an appointment to get a screw pulled out of my tire; they took care of it fast and got the tires rotated. Since I had the Discount Tire store brand tires, the whole visit was free and I've got no complaints about quality of their tires. I'm a customer for life.
Ray Gering
We've purchased tires here before for another vehicle and that was such a great experience that I trusted them to check out our newer vehicle's tires when the tire pressure light came on. They had us taken care of quickly, with no advanced appointment, and didn't even charge for the service! Definitely recommend them for any tire needs!
Corey Robison
Given the current state of affairs, I’m generally very nervous about going to any public business for any reason. I’ve been driving around on a spare tire for much longer than I should, so I decided to go in and get the tire fixed with Discount today. I have to say, I have yet to see another business be so visibly diligent about the health and safety of its customers. The workers (Steve primarily took care of me today) wiped down the card transaction machine between each use, made sure that everyone kept a safe distance in a tactful and caring manner, and all of them had masks on. They even have customers pulling their own cars in and out to assure that there is as little contamination of their workers and customers as possible. Just brilliant work by the folks over at this spot, they have earned my future business time and time again, and this occasion put their bar even higher.
Tiffany King
Nothing is free! Free pressure check, they try to sell a tire. Free flat repair, sell a tire. I couldn't even get these people to put a new patch on to replace the old patch that fell off. It was a simple slow leak! They wouldn't use my spare tire either! WTF! I ended up needing a new used tire. No money for that. They offer me a wrong sized used tire to get by. How is this even an option with 2 better options ahead of it? I had a perfectly good spare & they could have re patched the tire they wanted me to replace. My front 2 tires are completely bald, but their concern was only my back driver's side age of tire & replacing a patch. Mike is a con artist & Dustin & Keith are amazing! This is the only problem I've had with them but it's a pretty big one as far as I'm concerned. Didn't want a low star rating for one A******!
Travis Kiesel
Awesome service. Bryce and the team were quick and had my tires done before I even got home after dropping off the rims. Thanks
Tim Taylor
My experience here was amazing.I arrived almost as they were closing and they stayed open to make sure I was able to get my tires taken care of. They were professional and personal. You can really tell they take pride in their business. The tires that I purchased have performed great. I can honestly say this was my best car experience I have ever had and will return for all my tire needs.
Steve Lendt
Had a leak in a tire from a screw, that was in a place it can't be repaired. The dealer said they had one type of tire and it would be a day to get it there.
Went to Discount Tire on Cass street. They checked the tire, check the tread on the other tires (they were okay, but not by much). They had a full range of tires available and showed the options and performance and prices. I had them replace all four, and drove off a few hours later.
Two days later the tire pressure light came on, what the heck, right? Looked, bad luck, I got a nail in one of the new tires. Took it in to them, they tried to patch it but no luck. So they gave me a replacement tire, no extra charge for tire or labor.
Really was happy with the experience.
Leftenant Malachi
Best tire buying experience! Staff was great when ordering from their online vendor, all the way to when I got my new wheels and tires put on my Outback at the Cass location. The team did a great job keeping their word by getting my car done in time with my scheduled appointment. Very fast, friendly, and high customer service! Thanks guys for making my Outback look SO much better with those Motegi wheels.
Mike Berney
I went in for a tire quote on Friday 01/24/20. Mr. Doolittle the Mngr. assisted me with the best tire for my truck. Very professional, and no pressure. It was close to closing time. But, he said he could still get me in the same night. I bought 4 PATHFINDER A/T tires at a very good price. Better than elsewhere. Well, when the guys were about better than halfway through on my new tire installation, I recalled that I wanted to have my spare tire checked out also. They lowered the old spare and offered me a great price on a new one. Got the spare on and back up in no time. Workers did an outstanding job, and I was completely 100% satisfied with the overall experience and treatment I received at this Discount Tire business on 78th and Cass, Omaha, Ne. I recommend them to anyone seeking new tires. You will not be disappointed!
Shawn B
My daughter lost her tire in the bank parking lot next door. It was after hours. Tommy and the guys were inside doing inventory. My wife knocked on the door. They stopped what they were doing, came out, got my daughter's car over to their parking lot, did an inspection, and pulled her car into the garage to work on it first thing in the morning. They told them what needed to be done and quoted a fair price. Early the next morning, they had her car ready to go. It's nice to know people like Tommy and Discount Tire were there for my family, even when they didn't have to be.
Deb King
Today was the 3rd time I went to Discount Tire. We were treated with awesome customer service as usual! The staff is real knowledgable and very professional. I highly recommend them. Also my tires were affordable and the installation was timely!
Valerie Mccoy
It was okay! The warranty has less mileage then the last time I got tires and they're the same tires. Very friendly and fast good customer service
Jacque Lang
You guys are the best! You didn't have to stay open. But you had at least 15 cars in line waiting for tire checks.
I had to have a jump start for my car and my hubby and I drove over to get my tires checked. All 4 were very low as I found out.
Outstanding service.! Thank you!!!
Rodney Plisek
Came in for a tire rotation. Store is clean and bright. Staff was friendly and helpful. I left the car and got a text when it was ready and after picking it up I received a receipt email. Love this service; in my opinion, puts them a cut above all others!
C Cochran
Cody and Drew were very knowledgeable, kind, and courteous. Will definitely be a Discount Tire customer from now on. Thank you.
ronald kwick
A family member purchased winter tires 3 months ago and purchased warranty certificates on the tires, she recently hit a snow hidden pot hole that took out one tire and damaged another. Both tires were replaced within 25 mins, no charge except for the warranties on the new tires. Great service and value!
Nate Kasper
I've been a long time American / Discount Tire customer from California through Florida. I've used probably close to 25 different locations over the past 15 years. By far, the Cass location is the premier location for Discount Tire. The staff is incredibly friendly and helpful, their patience is beyond comprehension for a retailer. I've seen them handle various situations throughout my many visits, and the way in which they assist customers who are confused/lack knowledge/ or just irrational is commendable. They are informative, but dont talk down/belittle/or exude any frustration in assisting guests.
The team does not work off commission, so they focus on solving the needs of customers to the best long-term resolution. I've replaced 4 vehicles with full set tires, and 3 vehicles with winter wheel/tire setups. They can order any wheel or tire, they price match online retailers, and they have various rebates.
I had an issue with them accidentally throwing away a tire I intended to keep as a spare for a performance vehicle, and the pickup had already occurred. They fixed this issue in a way that greatly exceeded my expectations. I will never go to another location to deal with my tires or wheels again.
Veronica Hill
Go here if you want awesome service and honest opinions for your tires. It was my first time going in to change my tires by myself (without my dad lol) and they took care of me. Ask for Tommy and Dustin. They're the best.
Robert Kessler
Great set of folks that worked as a team. Friendly, efficient. Everyone was hustling. They have the best set of Covid protocols in place I have experienced at a service shop.kudos to Justin and Michael for you help.
Kailey Edelman
The guys here are amazing! They greet each guest with a nice smile and a greeting! Their hospitality is so much better than other places I have been! I definitely recommend coming here in the future. They got me everything I need and for the price I wanted. Thank you guys for being so great! Great customer service and very quick!
Kira Rogness
In the midst of the covid19 crisis, discount tire has gone above and beyond to make sure their customers stay safe, from guiding me and advising me on all procedures to making sure everything was kept as clean as possible between customers. I felt safe seeing so many patrons and employees practicing social distancing and wearing masks. They will be my go to for tires from now on, other places may have better prices but I'd rather give my money to a place that shows they really care about safety both on and off the road
Brett Lehman
I am very surprised to see on a very busy day like today that there is only two bays available the other two bays are full of tires. A location like this should have four bays available. To be fair I knew they were booked solid so at least they were still good enough to get me in today. They offer excellent free tire repair, and took the time to fill people's tires and check tire pressures. Their staff makes this five-star.
Jacob Krabbe
Watched them do all the work on my car. Very fast, very professional. Will always go here.
Brandon Gathye
I was very impressed at how efficient the team operates. They had my tires replaced very quickly. Very happy with my experience and will continue using Discount Tire in the future!
Robb Aguirre
Read this review! I've never been to a more excellant place with such great customer service like here at Discount Tire. When I walked in there was a line of people but the Service Manager excused himself from what he was doing to greet me. The wait in line was not to long maybe about 2 minutes if that. When it was my turn to speak with the Service Manager he got taken care of right away. Listen to this! If my tire is repairable the is NO CHARGE to me! OMG! NOTHING is ever free but he said it was FREE. If I need a new tire he found me an affordable tire for only $120. Not bad at all. I recommend Discount Tire to everyone who is having issues with their tires or need new tires. The guys here are AMAZING! I know when I need a new tires this is where I'm coming to. It takes alot to impress me. I'm super impressed today with the experience I had here. It made my day to know that this business might be a Discount tire store but the Customer service makes other retailers look pathetic. Good job guys. I'll update you about the status of my tire situation and the end of my experience. To be continued...
Jean Capalite
Went to Discount Tire on Cass St. this morning thinking I needed a new tire. Was helped over the phone by William and in store by Miguel. After inspecting the tire I was told it just had a nail in it and they could repair it, at no charge! They also swapped out the repaired tire for my donut I had on the car and had me back on the road in under a half an hour, all at no charge! I was so impressed with their honesty, most other places would have been happy to sell me the new tire. They made my day, as I live on a tight budget. They were all extremely polite. Discount will be my new tire store and I will be recommending them to family and friends.
Tony W
Best place to get tire patches only place I know of that does it for free and fast. Had to have locking lugs broke off and only took them 33 min when they told me it might be 45 minutes. Definitely would suggest to friends. Thanks Michael
Courtney Rexwinkle-Hessig
We've been purchasing our tires here for the past few years. They've always taken good care of us and haven't pushed overly expensive tires/wheels. I had a flat yesterday after work (on tires that came on a vehicle I purchased) so I brought it to Discount Tire around 5 pm. They fixed the issue (a screw in the tire) and didn't charge me for it. They said it was because they value people's safety and they do free repairs like this for everyone. How often do you get free service? I'll keep going back anytime I need wheel/tire service.
Mario Paz
I bought tires on there website, easy to navigate, not sure what size? easy step by step process, affordable pricing, selection varies per store, and some tires do need to be ordered in, online appts for dropping off you're car/ truck/ suv or just getting your tires installed..they are and do get busy...wait times may be long...Awesome Customer Servive, I went inside told them i had an appt to drop off my Suv and leave to go to work, and i'll be back before they close they took my keys checked my tire size and I left, upon returning they gave me my paper work/ warranty and my keys..and im very satisfied with my new tire purchase....Thank you Discount Tire..😀
Aaron Heydorn
Hands down this is the best tire shop in town. As long as youre in the door by 5:59pm, they will get your car done. They beat every price in town and otherwise. They stand completely behind what they do! This is truly a classy outfit that made me getting tires on a vehicle, that I use to make money, super easy. Also financing was quick and easy so I could put 5 matching tires on. If youre shopping elsewhere you are wasting time and money. Thanks guys!
Zach Henninger
Always friendly and knowledgeable, very quick and will always show me what they worked on and prove that they fixed something. Bought tires for a previous vehicle and the free services they offered me when I bought those tires over 4 years ago they still perform for free today on a different vehicle and different rims and tires. Great group of people working there
Alan Dobmeier
Fantastic experience over the past two days with the staff at this location. My first time there too. Helped me out, advised me properly. It is one of the few times where I HAVEN'T felt swindled in dealing with car issues.
I'll be bringing my vehicles here going forward with any tire problems. You guys are a class act 👍
Kori Underwood
Impeccable customer service! I am from out of town and got an unexpected nail in my tire. All staff, especially Miguel, were so helpful. I was back on the road in thirty minutes! It is so nice to find a place with such high value for customer service!!! I wish I lived closer, so I could use them for all my tire needs!!
Derrick Jor-El
I went in because of a slow leak; turns out I had a nail in my tire. They patched it up and sent me in my way at no cost. They gave me advise on my other tires and I'll be going back to get them replaced. GREAT GUYS!!!
Aaron Gillespie
Knowledgeable, professional, courteous and expedite what more do you want? Oh yeah and the guaranteed lowest price. If I had a regular mechanic I'd give the mechanic my tire business too but since I turn my own wrenches these are my tire guys.
Shane Fought
I've purchased several tires and had multiple tires fixed here. The staff is always friendly and professional, and they get things done quickly and correctly. Skip the other places in town and head straight here.
Dan DeVetter
Everyone here is professional, personable, and trustworthy. I bought a new set of tires for my 4Runner and due to a miscommunication I drove off without one of my old tires for my new spare. When I came back, Kevin and Michael went above and beyond to fix my problem. I will buy all my tires here after that experience. Thanks Discount Tire!
Leith Deacon
We showed up with a burst tire on the passenger side of our trailer. Kevin and the group at Discount Tire had us back on the road within two hours. They were fast, polite, and knew what they were doing. I cannot thank them enough for helping us out.
Carly Underwood
Mike & the crew lead a phenomenal experience for me today. They spoke clearly & were pleasant the whole entire visit. They made the pain of spending big bucks go away!
Rich Carstensen
Fantastic place that won't steer you wrong. Prices are great and they'll make sure you have the right set of tires for what you need. Great crew on staff and they work hard on getting you out the door as quickly as they can even when they're busy.
Belinda Mawhiney
Kevin and Neff and the whole team at this location did a great job of working with me on prices and getting my vehicle to drive safely and reliably. Excellent service! The installation men tested the rims and tires so I could make a good decision of what to purchase. I will bring my other vehicle here, and suggest this location to friends.
Gil Dysico
This Discount Tire, although very busy, was very professional, from the minimal-contact COVID procedures, to the techs that installed the tires on my camper, to the service/sales reps that matched a competitor’s price. I found the same tires on Amazon cheaper, but many of the reviews complained of tires that although brand new, were already 1-2 years old by the tire date on the side wall. The tires that DT provided were produce the 12th week of 2020, meaning I will truly get the full lifetime of these tires, not to mention their hazard coverage. The tire size I needed wasn’t a common size to have on hand, so it took a couple of days to get them from the warehouse/supplier. Once they came in, they were able to squeeze me in for installation allowing us to still make our camping trip. If you need tires, I highly recommend Discount Tire and specifically through the Cass Street store and it’s team.
Chelsea Cooling
Great experience, great customer service. I took my car in this morning due to ongoing tire pressure issues. They found a screw in my tire and fixed it free of charge. Will be my go-to place for any future needs!
Brittany case
Had a awesome experience in the middle of a snowstorm I got a flat went strait to discount tire they were able to get my car in and out in 30 minutes I replaced all four tires at a great price! I have been their a few times and their warranty program is awesome! I will never get tires anywhere else
Emily Boganowski
FANTASTIC customer service! I went there for a flat tire fix and was in and out within 30 minutes. Staff was incredibly helpful and friendly, never tried to push any kind of sale on me. They don’t work on commission and my fix was FREE! I would highly recommended this place to anyone!
Alex Kohout
Had to come here unexpectedly. The tire I was wanting to get fixed was deemed unsafe. However, they had a great price on new tires that I needed anyway and were able to get it done immediately. Unreal service! Will definitely return.
Steven Day
They gave me a good price & it was done on time. The one thing I wasn't happy about was that I asked them to save one of the tires for my spare. The one I specified not to save is the one they saved. Otherwise I would have given 4 stars
Chelly Boo
My favorite discount tire location in Omaha the staff there is always friendly and very attentive. Steven always go beyond for me and helps me out when ever I have an issue with my tires. If you’re in need of a good tire at an affordable price with great warranty that comes with don’t waste time getting an used tire or going anywhere else. Check out this location before you’re finally purchase. We all know Omaha has sooo many pot holes and nails out there trying to get our tires hurt.
Clintasha Westbrook
The service is very great the people are friendly and very understanding about svc animals in training. That was definitely a super star for me. The only reason I rated a 4 is because the price I was quoted and the price I was charged was off by a couple hundred dollars.
Felecia Jones
What a way to start the day...I hit something on the interstate and punctured the side of my tire. I ended up at Discount Tire and they helped me before the even opened. This nice young man helped me and I am forever grateful.
Brendan Whalen
Set up my appointment online on a Wednesday for the next Monday morning. Come Monday the tire manufacturer or distributor still hadn't delivered my tires. Rescheduled for Tuesday morning and my tires still hadn't arrived.
Discount Tires upgraded my tires to the next price point at the same price of the tires I wanted. Above average customer service and fast tire change.
J T
Just bought my 2nd set of Coopers for my Highlander. Always a great price and in and out in 45 minutes!
Nick
Flats, rotations, and tire inspections/air checks are free regardless of whether you bought tires from them or not.
If your tires are in good enough shape they even offer to cover them with their certificate program that gives you a free tire installed on your vehicle for any non-repairable damage besides alignment wear and vandalism. So with a certificate you can get a new tire installed for around $20.
Just don't be dumb and go in Friday or Saturday WITHOUT an appointment and act confused when it takes and hour or so for them to get you back on the road. They're the best at what they do, they repair tires for free, and they are located just off dodge street so of course they're busy ALL the time.
Nick Taylor
If I could rate this place ten starts I would. Customer service impeccable! They open the door for you as you enter... seriously. Shopping for tires im a bit reluctant as this was the first place I stopped to get a quote. After shopping around I came back here to purchase thier Continental tires with teeth in the treads for gripping in the snow, since its a compact front wheel drive car. They told me these would do good in the snow... low and behold 4 days later snow storm. They totally lied to me!!! These tires were astonishing!!! Felt like I was driving a tank! They have my business for tires for any car or truck I own! Plus I got a great price! Installation was only 20 minutes as well!!! Wow!
Bronson Boosalis
Great customer service. Even when busy they are aware you are waiting and keep things moving. Call for an appointment for faster service. Have purchased three sets of tires and very happy with this location.
Seth Koch
Very organized individuals work there, managers are great open people. They dont hide anything, has upfront pricing and give you a full understanding of everything that's going on, I'd say there pricing is very fair considering I didnt have to go to a Walmart. Got a good tire with a fantastic warranty for 110 said and done. Took 30min or less.
Lou Bell
I've been here a handful of times. Good prices and they work around my schedule. This last time i stopped by to get a nail in my tire removed and patched. Unfortunately when I got my wheel back there was a small chip on the rim. I didnt go back to say anything but it does irk me still. Free patch but chipped my rim... erg
Jessica Powell
I love this place. If you want just great tire maintenance, ease of business, and morning coffee come here and give them a try. If you need tires aired up these are your folks. Also usually good tire specials. Been going here for years.
Melissa Ann McDermott
Wonderful experience! I called around to get some rates on tires, and ended up here. Everyone was extremely friendly, I got a great deal on a set of tires, and they had me out the door in an hour! I will certainly recommend this to anyone needing tires.
At Your Six
Bought wheels and tires there. They beat internet prices. Went back again for tire pressure sensors and again they beat every other price I found. Ran over a huge construction. Screw this morning. Big enough that I felt it puncture and I could feel it in the steering wheel! Miguel and the crew got me in and out in under an hour and fixed it under warranty! They have earned a lifetime customer! I will be back for snow tires in October!
NebrGrl
They were awesome. Fast and very polite. They even changed the tire on my spare from one of the better ones that was on my car for free.
Terry
Paid for my tires 7 days ago. No one called. I called to find out yes they been here for 7 days. The same day I bought them !!! Set an appropriate for 3:45 pm. It's 5pm now and truck has not been moved !!! I don't know if I will return in the future.
Bruce Wiegand
Had a great experience. Sam was especially helpful and knowledgeable. Fast and friendly. They got my Mustang in and out with no fuss. Would not hesitate to use them in the future.
Emily Montano
This location was great! Got is in quick got a patch up on our tire. Very friendly staff as we’ll definitely recommend coming to this location.
Roland Nielson
I just purchased four new tires from discount tire. I can honestly say that I’m very pleased with my experience. I am thankful for Kevin going above and beyond and finding me the best deal on, normally very expensive, tires. I would definitely recommend this place to anybody looking for tires.
Ron Woods
I have purchased 2 sets 4 tires and 1 set of 4 rims from this location over the pass 6 weeks. The employees are professional , having your interests first and foremost. Having this type of customer service in todays world is rare. This location will have my tire business on any future tire purchases .
Maxim Muir
Fast repair of tire that picked up a nail. I have certificates for my tires if I need a replacement
Kathryn Farrens
Needed to put tires on my daughter's car. I felt they didn't take advantage of me as a single woman. Bringing a car in.went through different options in different prices of tires. Was in and out really fast with four new tires
Jim Thieman
Called in to have a tire replaced. They were very busy, but got me in. They straightened the rim got the tire on the rim and balanced . It took longer than what they said. Just glad it's donr.
tade wogene
Wow men , a Very friendly people and outstanding services I have never seen in Omaha. I would like to refer this place for every body who wants to get such a fantastic services with good hospitality!!!!! The first time I went there I just paid j some money for tire insurance and the second and third time I went there to check up the tires and they told me to get new tires and I was really happy with all services quality ! Very honesty and quality service ! Discount is the only referable place in Omaha Nebraska!!!!
Kaycee Bartels
Hey helpful and informative. Came to have a flat tire patched and they did it in just a few minutes! Staff was very friendly and explained the life of my tires, as well as fixed my flat for free! Definitely using them in the future!
Jeremy Herman
Great, fast, knowledgeable service. Last time I got tired was through Wal-Mart, though. They were about $35 less, each. I know DT will price match, but it's a longer drive there as they don't have a store in Council Bluffs.
Dane Klein
Great service, awesome people! Was told it would come out to $132.00 right down the street and decided to shop around. Showed up at this Discount Tire location and the price was $82, ended up able to fix the puncture in the tire and it was free! Awesome friendly service. Will always be back and I will tell everyone to go there. Thanks guys
David Hampson
the guys at this place are beyond amazing! i have been going here for years and they always get me done the same day no matter how busy they are and they have the best price in town... its not very often you get the best service and the best price and don't have to wait!
D
Was hoping for a simple patch job for a nail in the tire. Unfortunately I had a previous patch job that was unsafe and Tommy explained how unsafe it was. With the holidays approaching fast and things can be tight. He really was considerate and helped us out. And are greatly appreciative. Thank you. 👍 We will diffently will be returning. …
Paul Goble
This is the kind of place that does only one thing, and does it very well. Don't go here for brakes, or windshield wipers, or an oil change. But if you need to buy, repair, or maintain the tires on your car, they're great.
When I moved to Omaha a few years ago, I was surprised how poor the tire places were here. Maybe I was spoiled living in areas served by Discount Tire all my life. Here's what you can expect (and what I received on my recent visit to this location): the lowest prices in town, expert advice, and superb customer service. I came in with a vehicle with fairly hard-to-find tires, and they had several tires for it in stock. They greeted me with a smile and a handshake. I paid a couple extra bucks per tire, and they'll replace those tires for free, anywhere in the country, if they are ever damaged in any way. They'll inspect, inflate, rotate, and balance those tires for free, for life.
I feel like I can trust this place. The sales people are paid on salary, not commission, so they're very low-pressure. They have a giant window with bar stools facing it, so you can watch how they treat your precious ride. Seating is comfortable and simple beverages are free. They treat female customers with the same respect they show male customers (a problem at some of the other local places).
This is an especially good store to visit in 2013 for two reasons: First, business hasn't picked up yet, so you'll be in and out in just a few minutes (rather than the hour or hour and a half it takes at busy Discount Tire locations). Seriously, they're like an Indy pit crew back there. Second, they're using this store as a management training center, so many of the staff are top picks from around the country, training to manage their own stores as the chain expands in Nebraska.
Mandy Schaber-Reed
Friendly and professional staff. Wait time is a little long but that's to be expected but they have Wi-Fi which helps pass the time :-) clean and,organized shop. Mechanics do wear safely protection when working. Highly recommended
Desmond Fielding
Excellent service. I scheduled a tire rotation/inspection online. They ended up doing the rotation and replacing two tires. I was back on the road in 30 minutes.
Ruth Guardiola
I love how fast they attend you. I love that your tires come with a warranty so if anything happens to my tires, they're always replaced for free! Free is good! It makes you guys 2xs awesome because not only am I getting free tires, you guys are always polite. Im a huge fan of good customer service! You guys have my 5-star vote!
Anthony Yuen (Terranblue)
Great experience. Tires were in stock. Install was fast. Steve the assistant manager was friendly and very knowledgable. Would recommend to anyone. They even marked my summer tires for next year's rotation.
Dustin J
Purchased 2 tires they got me what I asked for at a good price and got them replaced in a short time. Just needed a pair to make it through this winter. So far so good.
Cheyenne Aguilar
Everyone there was helpful and kind, especially Michael. I didn't realize patching up a tire was going to cost $0, and was happily surprised. :) Will definitely come here again for future tire needs.
Vinh Huong Trinh
Last minutes dropping by to the store. Very happy with the help fixing the tire with a nail in it. Thank you all of your service!
Lee Schroeder
Ordered the tires online, had the call within 3 hours. I went in and had all 4 new tires on my truck within 30 mins after arriving. It was a quick efficient experience
Tamara Kavaliauskas-Schram
I love the drive up for free air. So handy especially since I work close by and I have a problem tire.
Matthew Mosher
The NEO 01 store did a wonderful job.
I dropped off summer wheels and they mounted the rubber to two of them that needed replacement then came back for the install and swap of winter wheels to summer.
I wanted tires that could be "rotated" side to side as I have a staggard fitment. They recommend tires and provided a quote. An internet site had a lower price that was matched and beat.
Tires arrived and were installed two days after I made my final decision.
Overall a great experience; so much so that I have been telling my story to anyone who listens.
Steve Dalhoff
Can't beat the professional treatment and service. Rolled in from the Houston, Texas area with a potential tire balance issue on tires I had purchased from Discount in Houston. Rebalanced all four with no charge and treated like an everyday customer. Smooth trip home - problem solved. Thanks guys.
Kurt Goetzinger
Friendly staff and exceptional customer service! Great place.
Jill G
Five star review and I would definitely recommend visiting this location. Jay was very helpful and very knowledgeable. I went in there with quite a few questions. He was able to answer all my questions and help me decide on the best set of tires. Thank you so much Jay!!!!!
Carrie D
I never write reviews but Miguel was so helpful on the phone and Dustin couldn't have possibly provided better customer service when I got there. Made my day with free flat repair. Honestly never had better and such friendly service. Thanks guys!
Tawnya Wylie
Although I am sure they are not lying about the cost but sometimes I think they don't give me all the information about cost. Like I say I need the cheapest, they show me a low cost. But they never give me the lowest price. I am trying to make a living too.
Will S.
Very fast service!
Sat and watched the drama in the waiting room.
Observation: Counter staff need to be trained to deal with customer complaints.
Just say sorry it happened! Don't argue!
Khiem Tran
Quick, professional. Changed tires within 30 minutes and I'm out of there. They wrapped my keys with zip lock bag to keep it clean.
Joshua Wiebelhaus
I drive a 2004 Colorado and bought all four brand new tires and they are nice tires I got the black ones and they were put on quick and I had an appointment and they kept it and it was cold out and they worked fast it was pretty good been driving now so far and they're still on so that's good
Robert McCurry
Best service in town also have you in and out with a smile. I do give you five stars but ...
One of my rims one of the guys beat it up to the point that whoever smashed dents in the chrome rim.
Solar Wrpxs
The greatest tire shop you'll find anywhere! Everybody in the crew is helpful and caring! David is cool!
Mjolvun Heim
Super kind people who seemed like they wanted to help. Gave me good advice on which tires I had to have fixed by winter for a really good price. Will have to hit them up when I can again!
Karen Elston
It's well worth it to purchase the insurance on the Tires you buy. $11 each tire. I had a flat and it wasn't repairable or they put on a new replacement for $15 it's a good deal.
Steve Arneson
Great location just south of HyVee on 78th & Cass. Staff is very knowledgeable and willing to work within your budget and give you great advice to suit your specific needs. Service is fast and reliable. They are also willing to look for specific manufacturer deals & rebates.
Shane Clark
This place is awesome .
First place ive been in a long time where when it gets busy the employees actually hustle to catch up .
Also they work really well together they communicate well and the Bays outside remind me of a flight deck on an Aircraft carrier
With workers flying around shouting stuff out and getting cars in and out
Bobby Joseph
I went to Discount Tires for a flat repair based on a recommendation from a friend. They fixed my tire in no time and that too for free. They were extremely professional and have a really clean shop.
Christopher Long
Soon as I walked in I was greeted and asked what I could be helped with and the guy was very polite and helped me get exactly what I was looking for to get on my truck and everyone there at the cass street location did an awesome job and I thank you for that!
Elvia Diaz
Showed up with no appointment, they fixed my tire and was out in 30 minutes. Great customer service!!!
Angela Tyler
Been having issues with my car shaking while on the interstate and when I'm at 60 speed or over. They looked at my car and said my balance was off really bad. When I got on the interstate for a short ride there was shaking.
Erika G
Pulled up and they knew who i was already from online order. Pulled in and didnt even have to get out of my car. Was in and out in 20 mins. Its like ur own pit crew
Kyle Carruthers
Sam walked me through the whole process. Honest and friendly. Listen to what I wanted and recommended. Wasn't pushy and very knowledgeable. The guys there seem genuine and helpful. Would totally recommend this place.
Lou Caniglia
This place is great for all things tire. They rotate your tires for free, have the best prices on tires and offer you bottled water while you wait. They are fast too.
Denise Plagmann
I had a slow leak in one tire and didn't know exactly where to go. I'm a college student from Iowa so my father usually helps me out with this stuff. They patched my tire for free in a reasonable amount of time.
Janel Mitchell-Balthazar
I love the free tire check. Their service plans are awesome. Whenever I have a tire issue they'll either fix it or replace it.
Teresa Gaffney
Had a flat tire while visiting Omaha. They quickly replaced so we could drive 3 hours home. Staff was friendly and helpful. Top notch service!
Larry Edwards
They put tires on my Grand Daughters car. Good price and quick efficient service with a full warranty. Saving the last Star for the future. Thanks
Andrew Nelson
Great place to get tires. I have been coming here for years and I have always had great service and pricing. Thanks again Dustin for all your help.
Jeff Keller
Had a nail in our tire we bought in St Joe. Removed the nail no puncture in the tire. Sent us on our way... No pay! Friendly helpful staff.
Damian Catlin
They stayed late to work on my wife's car, great people and VERY affordable. They work with you to help pay for the service you need right now and you can pay later if necessary.
Mike Watke
Zach was extremely prompt and helpful during my last visit. Grateful for the excellent service as usual at discount tire.
Sweet Snapper
They did a great job replacing my tire, I love the tire warranty.
Angela Walker
I had a flat tire and Discount t Tire took vey good care of me. The repaired my tire at not cost. I will definitely continue purchasing my tires from them in the future. Thanks Discou t Tire.
Queen Mom
Excellent place of business free all around tire check, free to get your tire fixed from a nail....plus the tires are actually at a excellent price.....they get a 4 because the wait is too long
Eric Nelson
Got a TPMS sensor replaced. Fast service, reasonable. A great experience. They exceeded my expectations. Ty
Jayson Matney
Brandon went above and beyond today, saw me sitting in the waiting room with my flat tire by my feet asked if I'd been helped. I told him yeah, that they couldn't change the tire because I tried to patch it myself, and Jamie said it was a Four hour wait. I couldn't wait four hours so I was set to leave. Brandon jumped in changed the tire himself and got me on my way.
Kian Maleki
Amazing store. Super friendly staff
They did not let me touch the tire and did my work for free. In the end they gave me a free pressure gauge.
Judy williams
fast, very polite, know their job, very good Customer service, love them I want go to anyone else. keep up the good work.
Chris Graham
Best tire shop around. I have being going to discount tires since I started driving. Love how I cwn find a shop no matter what state is am in.
Yi Du
Best tire store in Omaha. Friendly staffs, cheap price, more options, good service, get the job done very fast. Highly recommended.
Natalie Andreasen
I had a wonderful experience with Discount Tire. Dustin was awesome and helped me get a great deal on tires! Thank you so much!! Highly recommend!
Susan
A big difference in their competitors down the street. I shopped the competition first , and they told me to return the next day. Drove up the street to Discounts and got service and on my way in a short time.
Fred Stewart-McGee
I never knew they repaired tires for FREE! I thought the word 'free' was non-existent in today's world.
Brent Gebbie
They let you look at the screen while pricing and offering suggestions on tire purchase. Helps to see differences and know you are not just getting pitched the wheel of the week, lol
FredGail Ross
Always appears to be busy, however never made me as customer feel rushed. Fast friendly service has become a rarity, way to go Discount Tire!
Barry Gibb
Super fast and friendly service! I got exactly what I wanted and they didn't try to push a more expensive tire on me!
george baker
Great service and they really make it less painful to buy tires. The guys that work there are great.
Rachel O'Neal
I think the line almost out the door at 2 pm on a weekday attests to just how fabulous their service is. Incredibly kind and attentive.
Juan D
Friendly staff, reasonable price, didn't have to wait too long for my car. Definitely recommend
Doug Prussing
Had to wait awhile to get my truck in but was very happy with the service and the cost of the tires,
Deb Schwandt
Guys are super helpful. They have been really busy lately, but still treat each customer with kindness. Very pleased with this location.
Robby W
I scheduled an appointment online to replace my tires. I was able to pay when I got there, and didn't wait long for them to take my car in.
J Kennedy
They quickly found and fixed a leak on a tire on my Daughter's car! Mike and Jay on Cass St, in Omaha, NE are very Customer focused!!
John McDonald
Always treated professionally courteously and quickly I don't think I will buy any tires. Anywhere else in the future
Elona Rohde
Light speed service - had me in and out of there for two tires in less than half an hour. Didn't try to upsell me or bundle in any extra work.
Stand up Now
I was in a hurry and from out of town with a flat tire, they got me going promptly and were very kind/ generous
Alexis Gerry
Amazing service! Would highly recommend getting your next tire service done here! Very welcoming and did an amazing job!
Kathleen Canaday
The customer service is amazing. They are quick, pleasant, and knowledgeable when helping you. I had a flat and they fixed it for free!
Emelia De Smet-Bacon
Friendly, knowledgeable staff. Went in to get a flat tire fixed, they fixed it for free. Next morning it was flat again. Went back and they fixed it again for free.
P Jay
Spent more than I would have liked, but they made sure I had what I needed before I left!
Natalie Flott
Professional, friendly, good prices. They care about keeping you safe during the pandemic, as well. Thank you!
Jim Belt
Miguel and his crew always provide prompt and friendly service. I highly recommend you go see them for your tire needs.
Mallory Stein
The guys here are very helpful. I came in very upset and they explained what was wrong and fixed it right away. I will continue to come here for all my tire needs!
Jon Vacha
Free tire rotation and air check on my tires I bought from them a year ago. Quick and friendly service. Thanks Discount Tire
Shanita Glass
I appreciate the fast service an there customer service.
They are the best. An the staff are really good at getting you in an out. They take care of you..
Thank you
James Davis
This place always seems to be really busy but the wait never seems too long. Professional and helpful staff that will work to help you get what you need and on your way.
Anna Newby
Amazing!!! I’ve been here 5+ times and every time the staff is especially friendly and accommodating. Great prices, great results, absolutely astounding!
Danielle Meier
Very helpful, got my car in quickly for a fairly-emergency tire swap, very polite.
Theresa Graeve
They are so polite and willing to do the right thing for their customers. Recommend them whole-heartedly
Clay Landis
You can get tires anywhere but great service after the sale is hard to find. And Discount Tire does it right. I couldn't be more satisfied with their service and support.
Ernesto Marquez
Free tire pressure check. Helpful and friendly staff!
Shain Castillo
Stayed open late for me. Top notch service staff.
Alan Kilpatrick
Fantastic help. The store manager knows how to treat customers. They worked with me on price and gave me a good deal.
David Kalisch
Passing through and needed a valve replaced. They squeezed us in right away and were absolutely amazing!
Paul Fellbaum
The whole team there is great. Bryce is a standout.
Jennifer Mccall
In and out explained things thoroughly. Had to switch out stems the sensor was leaking! An they reprogrammed them and put them on right.
Cynthia E
Great service! I will definitely return for any future tire needs. Well done.
Gage Latscha
Great individuals there. They seem to love their work and they definitely helped me out just to make sure I was safe on the road
Josephine Renee
they were very helpful and helped me with a bad tire in 15 minutes
Rebekah Dowling
We had a great experience! These guys were quick and helpful. Brendan is the best!
Sarah Steinhilber
Got my tire replaced in great time and even put my spare back under the vehicle. They are ALWAYS HELPFUL AND HAPPY! My tire guys!
Robb Akers
It was good. Hard working group. Good people. Great team.
Jörg Henkel
Fast and great tire service.
Don't forget to get the warranty for free checks and fixes later!
Mark O'Donnell
Been buying tires here for a few years, and they live up to their excellent reputation.
Garrett Nelson
I've bought several sets of tires here. Their prices are great and their service is always good.
Cheryl Campbell
The services I have received here continue to be efficient, friendly,and basically perfect!
KathyJo Nelson
Fast, dependable polite service. Clean place, respectful of everyone. Follow restrictions for corona virus guidelines.
Curt Gayer
First rate, top notch customer service, what a tire store should be like, great job, very impressed
Dave Marshall
They checked tire pressure right front low gonna bring it back to have it checked for leak.
Chinelo chukwuemeka
Excellent service!! Very professional with their tire checks and fixes
Cheri Ricks
Very friendly and knowledge
Take care
John Spring
They do fast an amazing work, I will never go to another tire shop!
Connor Hogg
I went to two other places and they told me they couldn't repair my tire, I needed to buy a new one. I tried discount tire and they fixed it for free, within a half an hour.
Cory B
Great customer service, and everyone that works there is very friendly. Only downside is this location is almost constantly swamped, but it's worth the wait.
Meredith Williams
Wish my tires weren't in such bad shape so I could get on the on road sooner
alena wildes
Love the service I get here and the warranty on the tires can't be beat!
Nicole Balaban
I always come here and always get great service! Thank you Discount tire! I will be back in the spring!
David Martins&
Great customer service
Sara Kennedy
Customer service was great! The repair men were super fast! Great experience! Will recommend!
JDon Norland
I will always buy my tires here forever. Best deal around.
DD
I had my new tired replacement here and staff is really friendly also try to help what’s suitable for your car
Candy M
The staff is very friendly and efficient. I've bought 2 set from them.
Ryan Kenyon
They got me in same day when it was very busy. Tried to add on insurance without asking me, though. I caught it, fortunately.
Abigail Hope
Great tire store. I am a repeat customer and can recommend their products and customer service!
Jae Swoboda
Only place I go. Between free tire repair and competitive prices, there's no reason to go anywhere else.
James Henry
These guys have always taken great care of me. This last time, I even got a FREE tie pressure gauge!
Julie Bartels
Professional friendly efficient knowledgeable top notch staff. Very impressed and I will be back. So grateful to these guys
Ryan
They have some of the best tire prices around. They also have a wide selection of tires and know their stuff!
Cam S
Great service, attitude and speed. Didn't oversell me anything I didn't need. Great deals. You can't beat it!
Alex Miranda
Great work Great timing and great service see Bryce for your services
Trevor Gordon
Honestly the best customer service I've ever experienced in my life. Very friendly mechanics and salesmen.
russell root
I was truly blessed with the generosity and kindness they showed me with my tire repair.
Thank you.
John Jackson
Friendly, helpful staff at this location plus reasonable pricing..would definitely recommend checking this place out if in need of some wheels!
Gene Barnett
Awesome place! Had my tire in stock, and $25 less than Walmart!
Gerald Abdouch
Professional and good service. Open most of Saturday.
Karan Barnes
Very friendly people I just stopped in to have my tires checked for air, and they have cones with a machine right out front of the place and they do it for you.
Christopher Pflaster
They were alittle off on there time of completion estimate. However they were obviously super busy and doing the best they could.
Andy Leinen
I was impressed at the speed they change all 4 tires 30 mins is all it took
Ryan Howard
Very friendly and quick service. Didn't try to sell me anything I didn't need.
Nikki M
Thank you for helping me with my tire today! Fast and friendly!
Anthony Goodson
Always fast quality service! Great work by the management team of Steve!
Angelique Greene
Breaks plus Lost my lug nut lock key they helped me out and didn't charge me was very nice about it all they just got a forever customer
Kris Nelson
Quick service. Quality products. Love them here. Love them in Georgia
Chris Lazor
Brandan and his team are amazing, nothing but good things to say!
Margie Raymond
I love this place, they balance and rotate tires for free. They put air in tires for free also
Ellen Holman
They let you know what's going on with your tire and their honest.
Jc k
Great service! Patient and helpful employees. I go here ever year!
Ramon Wyke
Very polite and helpful. Nothing but courteous staff working there. Thank you all
Silver White
The staff is extremely warm and welcoming. Best customer service I've had!
Kathryn Wheeler Perrigo (Katie)
Wonderful customer service, prompt nolageable and friendly staff
Ken Keeling
Manager met me in the parking lot as soon as I showed up for my appointment.
Gloria Jackson
Great customer service, reasonable price and very fast service . I would give them a 10.
Thomas Anderson
Great helpful staff and fast service. They have a customer for life
Tim White
Discount Tire Emails me,
To let me know when it's time to come in for free rotation & balancing. Thanks D.T.
sneha akula
Went to have air for tires. They checked pressure and filled up air. Very helpful
Jason Es
Got my tires checked. Great service and back on the road
Gowtham Dontu
Good customer service. I will certainly recommend this store for my friends.
Kyler Dowling
Loved being here, offered a warranty that I have used over and over again (potholes, man)
Brendan was the man!
Margie Raymond
Put air in my tires. A free service they offer and they are very nice with good sevice
Brendan Porter
Staff is very helpful. Service did not take long at all.
Leave it to Comics
Fast friendly service nice waiting area polite competitive prices
Brian Lewis
They are always busy and that should speak volumes for how good they are at what they do.
Martin DiGiacomo
Great discount on tires friendly atmosphere courteous help
william schlueter
Nice service, a little slow, but overall good.
andre granger
Very professional people to get tires from for the right price
Soumitra Das
Good service and timing. Nice to customers.
Stephanie
No pressure sales. Their team was fast and did a great job!!!
Brett Walker
Very informational and fast service. I always go here to get tires.
Lee Edan
Very quick to get u in n out .n nice employees.
Murph Sousa
Staff is great. They work with each customer's budget
Teri Andersen
Love them they took care of my needs.
Mark McClelland
Great service and great prices thanks Discount Tire
Lois Taylor
New Tires today, hot dog! Can't touch me🤣 …
Nick Lassek
It was like a Nascar pit stop. There hustle is Unreal. Put in new tired in 15 minutes
Natavia Jones
Was told it’ll be a two hour wait , turned out to be 3 hours and customers that came after me got out of here within 30 minutes
Rose Hilburn
Buy the warranty and they'll cover tires popped by potholes. It's the only place to go!
Taylor Bricker
Great friendly staff and quick tire repair.
Halley Friedeman
Topped my tires off after a long road trip for a price of a smile and sent me on my way. Thank you ✌️
Terrance Morgan
Everytime iam here I get the best service
Korey Wells
Wouldn't mount track tires sure to wear, even though they weren't installing on the vehicle.
Crystal Ludwig
Friendly & very helpful staff. Prices are great.
Laurie Bischoff
They did an excellent job on our leaky tire.
Tony Patterson
Long wait time and some people came in way after me and left way before me and was there for the same thing I was.
Linda Doremus
Good atmosphere fast service good price easy to find
Doryelle Wright
Amazing services and great quality products
Randall Spring
Was a great visit and the employees were phenomenal.
Alysia Iniguez
Friendly, prompt customer service.
Michael Parkhurst
Super fast and the service guys are great!
Terence Maher
Very efficient free pressure check.
Branden Navarro
Found a screw in my tire, got me back on the road. Thanks guys !!
Fox Teen
Their tire insurance is a good deal. 😀👍🏽 …
Diana Sacco
They were very professional and timely
Alan Badgett
Customer service is always A plus. There was not much of a wait which is unusual.
mike chinowth
Amazing had me in and out in twenty-five minutes!!!!
John Kondratuk
Very helpful. Quick service. Great prices.
Joe Hebert
As always they have what you need at a great price
Darryn Fouts
Great prices even better service. Ask for Kevin
Sherry Larson
checked my tires for me....and aired them up free
Michael Sellner
Quick and easy. Even worked on my price a little.
Artie Martinez
Affordable friendly staff, expect to weight
Lauren Swanson
They are knowledgeable, professional and attentive.
Drew Closner
Fast & easy and not very expensive either.
Smail more
It is a very nice place. Good people.
Vicky Baughman
No matter what the job, the staff has all been so very helpful & polite.
Dan O W
Long wait but professional service
Kinky Mckinkster
Great service and good prices.
Robert Laudun
Clean fast friendly and very reasonable
Gloria Barnes
Pleasant place to shop. Happy with results.
Nikki Sullivan
Great service
Friendly and helpful employeed
Chinwendu Nwinye
New tires for the whip. DT will get you right.
Amy Q
Very friendly and extremely fast service.
Doug overfield
Great staff, Mike is great to deal with
Jess Hibbs
Iv never been to a tier shop that was more willing to help and knowable.
Marc M (DjMdMa)
Great fast service and prices
Les Raub
Great job
Rytfisto Mehynoken
Always great service and a relaxed environment
Monica Nedich
Always fast and friendly and helpful
April Wagner
Quick and friendly service.
Melissa B
Fair pricing. Speed of service
Michael Scholl
Very friendly qnd quick service
Louis Campbell
Very helpful and great customer service
Nate Schott
Great service
Paulette King
Customer service was nice,place was clean
Robert Murdock
Took care of my wife's car right away.
Mary Roach
They are so helpful and nice!
Shamicka Tyson
Good service thanks guys!
Tiffany King
Love this place great prices & people!
Lloyd Richards
They are very helpful and knowledgeable.
Gary King
Free tire rotation was nice
Christina “Chris”
Staff are friendly and service was fast!
Carl Rodriquez
Always great service
Penny Kershaw
Great place so kind and helpful
Randal Mcgaugh
Tire prices are the best in town.
Go Team
Best place get tires fix
Shelly
Always there for my low tires
Dave E
Good prices and speedy service
Jay Kunz
Good prices great service