Reviews of Wil John's Tire Empire Tire Pros. (Tire Shop) in New York (New York).
Wil John's Tire Empire Tire Pros
2044 Hylan Blvd, Staten Island, NY 10306, United States
Description
Information of Wil John's Tire Empire Tire Pros, Tire shop in New York (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Wil John's Tire Empire Tire Pros
Sunday
Closed
Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
7:30 am–5:30 pm
Saturday
7:30 am–4 pm
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Reviews of Wil John's Tire Empire Tire Pros
Ms. Vince Tsang
Tony was an awesome help from beginning to end. He explained everything clearly and even helped me pick out my tires/wheels while presenting me several options, giving me the best and most valued price. The tires he quoted me ended up being more and he still honored his word. Really love the welcoming atmosphere of this place when you step in with both Frank and Tony at the door. These guys really know what they’re doing and take care of you. Shout out to Eddie as well for servicing my Jeep so quickly! I will definitely be back and recommend this place to everyone
John Lastella
Great crew. Gave me a detailed explanation of repairs. Suggested reasonable time frames for future repairs. Highly recommend. They did motor mounts and brakes. Huge difference driving the car now!
Annemarie Hojnacki
Absolutely amazing service and very cool atmosphere, the employees are so so helpful, genuine and sincere. They have very fair prices! If you think a product is to expensive they look for one at a better price for you!!!! I will continue going to them for all my automotive needs!!!!!
pajdj95
2nd time bringing my car to Will John's and couldn't be more happier with their service. I brought in my older car needing repairs and Tony went into great detail about how to approach the repairs. They discussed that certain repairs may cause more harm to my older car. I felt they were honest about their capabilities regarding the repairs & was able to tackle the repairs to keep my older car safer to drive. Thank You Tony and team!
Thomas Busacca
The guys over at Never Ride Stock did an amazing job with helping me with my vehicle. They helped me fine the perfect wheels and tires that fit my bmw m3. The guys are the best!
Chris Albert
Excellent service, fair price, and got me in and out in under an hour for a leaking tire issue that was not properly handled by 2 other shops in the last month. They didn't try to sell me a new tire or upsell me in any way. Would highly recommend.
J Watson
I can absolutely stand behind telling anyone in need of a repair shop (among a great deal of other things) to bring their business here. Not only are they capable- they are dependable. This is an establishment that has great follow through, a finger on the pulse of the “auto” world and ease of communication in both the showrooms and waiting rooms.
It’s especially nice that all the employees in client facing positions, have a knack for being considerate and engaging to customers. Yall have been very helpful and I appreciate it! 🙏🏽 J (Niu Niu 😂)
Carolyn Zuzworsky
Best place on this island! They’re always honest and to the point, treat every customer with the utmost respect. Highly recommended!
Anastasia Kuznetsova
Tony was an amazing help to me,and my partner. My tire exploded and we had pressing time matter to attend to. The shop was closing but he was kind enough to help us anyway. He was able to find us a good used tire for a very good price just in a nick of time. Highly recommend!
Jimi P
These guys have been my go to tire/rim shop for years! Always get an education, what is available, and what works best for my vehicle. Their knowledgeable, friendly, & helpful staff will take all the time you need, answer all your questions, & will even look up stuff that you may have found. All to ensure that you're 100% satisfied with your purchase and the work. If you're in the market for tires/ rims you should give these guys a try!
Hatem Mashaqi
Very good prices, professional service.
They installed my Teraflex lift on Jeep
Dave Ivnitsky
Frank is always on point and gets all done for me with insurance claims, which are always a headache. Thanks Tire Empire for always providing lowest prices and best service on the island!
Easy Bros
Everyone treats you with respect and dignity.I am happy with the product and service.
God bless your work 😇 …
Tom Basile
They helped solve an unusual problem, demonstrating skill and determination to deliver a good outcome. And at a fair price.
William Rivera
great tire, no road noise, looks great, quick service, 90 mins in n out.
Marie B. Najar
Costco was not able to properly remove my tires because my lug nuts and lug key were damaged. I had two nails in my passenger rear tire and Costco referred me to Tire Empire on Hylan Blvd. I was greeted instantly and told to park my car in the lot and give them my car key at the office. Not only were they able to fix my tire, but they changed all my lug nuts! Tony and the staff were amazing! Their energy is just so positive and welcoming! If you have any issues don’t hesitate to come here! They go above and beyond to assist with any concerns you should have. Some places act like they are bothered when you ask for assistance, but places like this one are so hard to find! Their prices are super great as well and you’re getting top notch services! Thank you guys again, can’t even explain my gratitude!!!
Jonathan Cardona
Early this morning I got a flat omw to work. Being so early in the morning I was advised to go to Firestone. Rather then attempt a repair they wanted to charge me $310 for a new tire that wasn't even the same as my current 3.
I called tired empire and within minutes the gentleman on the phone Tony had a Goodyear tire for me available for pick up in the afternoon. Upon request I brought the tire in so tire empire could take a look for themselves. I was introduced to Freddy and outstanding gentlemen with great character who took one look at my flat tire and said "I can't fix this no problem". Freddy even had me take a look at the work he did so I can aware of what was being done and just put me completely at ease. I want to thank the workers of tire empire for their professionalism and outstanding class for not only saving me well over $200, educating me on things I wasn't aware of and outstanding customer service. Thank you again I look forward to doing business with you in the future. Highly recommend tire empire!
Christopher Andes
I've been here a few times now, once. I blew both passenger side tires not far from these guys. Seeing they had good reviews I limped my car over. They were friendly and professional. They didn't have tires for my model in stock but they got them in and on my car in just four hours.
I once came in planning to replace tires but they managed to patch them up and get me out on the cheap.
Lastly I came in knowing I had break and tire issues. My problems were worse than I expected. Their priority was making sure I was safe and they did everything they could to get it back into my budget after the costs went way above what I was hoping. Again, they got my car rolling like brand new.
I waited off location but they did have seating.
You could probably find a cheaper garage, but that would probably be a mistake as they would have to cut corners.
If you are having problem with your wheels these are the guys to go to.
Jeffrey Sinclair
Diagnosed problem with my tire pressure sensors quickly and got the job done replacing them just as quick.
Robert Hall
I was in and out, all services were performed flawlessly! Courteous staff!
Kam Cheng
Been here a few times, honest business and job well done, will continue to be a returning customer
Vickie Navarro
I highly recommend Tire Empire . They were very accommodating, caring to my needs of what I wanted . I’m a very satisfied customer . I give them an A+++++
Update 5/21/21
Just had my Jeep lifted 2 1/2 inches and a stabilizer put on . Wow they did such an amazing job my Jeep drives so smooth
Update 8/14/21
I must say I can’t be anymore pleased with
Tire Empire . They actually really care for their customers !!!! They have gone above and beyond to fix issues I had with my Jeep
To make sure it was safe to go in my road trip :-)
Thank you so much Tony and all of Tire Empire
1/5/23
I can’t express how great everyone who works here are ! It’s always an awesome experience, and I’m always happy when I leave . Thank you again Tire Empire for the upmost hospitality and excellent work you do on my orange Jeep :)
Samuel J. Alfonso
This establishment, was recommended by two of my friends who are longtime customers. I appreciated the customer friendly atmosphere, the professionalism and being informed that my automobile needed an additional adjustment. I will definitely bring My automobile in if I should encounter any issues in the foreseeable future.
——Sam
Concetta Spinella
This is the best place to take your car. If you want your car fixed right this is where to take it. They are excellent. They don't try to scam you and make you pay for work you didn't get or didnt need. There honest and explain everything in detail. Place is always busy and they have a nice cozy area with coffee, tv and candy. Service is excellent. Very friendly. Wouldn't take my car anywhere else! They have a parking lot where you can keep your car for them to look at. They did my inspection for me and I waited maybe 15 minutes not long at all
Robert Perrotta
I have been going to Wil Johns /Tire Empire now for 40 years.
Robert, the owner, who took over from his father is as honest as they come, which is rare these days. I currently have two cars a 1999 Volvo which has been serviced here since 2002 after the warranty expired and a 2014 Mercedes Benz whose extended warranty and maintenance contract expired and now is being serviced at Wil-Johns. If I were not confident in their workmanship and excellent service, I would continue taking this car to the dealership. I have recommended Wil-Johns to my relatives and neighbors over the years- all being satisfied.
Thank you: Robert, Frank, Tony and Vinny. for being there for me.
Bob Perrotta
Michael Gaeta
Great great great experience not only one of the best prices even with all my research and all those websites with tires and wheels …..tony spent alot of time with me and he is Definitely busy . He spent a good hour figuring out exactly what i wanted and not rushing me to spend money wanted me to be happy found a rim in house i didnt love and he was like lets put it next to your truck and boom looked amazing… I suggest going there and ask questions if curious you will be happy check them out
Anthony Savoca
Vinny and Frank were very helpful in ordering and mounting my Front Passenger Tire on my 2021 Honda CRV.
The price was competitive, and the staff was courteous, and professional.
The waiting area was comfortable and clean.
I would highly recommend Wil John's Tire Empire.
Kathleen Hook
Great bunch of guys! Great service! And newly renovated office👍👍 …
Samuel Gerena
I've been going to Wil and Johns for more than 10 years. Rob is a good dude and his staff is great. They work hard in providing great customer service. I've never had any problems with the work they do on my car. They just did my brakes and rotors and oil change on 2016 Honda for a great price. I appreciate their hard work and will continue to have them service my car. Keep up the great work fellas.
Joy Childs
My family has been using this shop for generations.
The staff is always friendly and professional.
The diagnostic service is accurate and honest. Thank you for keeping me and my family safe all the years
Rob B
Went to Wil John's for the first time Saturday 12/11/21 for my 2010 explorer. Rob the owner could not have helped me any more than he did. They corrected a problem three other mechanics could not and saved me a lot of money by diagnosing the previous mechanics poor work which I was reimbursed for. I will be a customer for life. Thank you for the help and great service
joe joe
First off, it’s not just a tire shop, it’s a full mechanic shop! The people there are curious, very professional and experienced. I can always count on them to get the job done right and affordable! I have two classic cars I bring to the, not to mention my wife and my car. Anthony always works on my classic car. He always gets it right! Vinny, Frankie and Tony always are professional and make things happen. And the owner Robert is always there and on top of thing. I would highly recommend you going there. Joe
Charles V
Been coming here for 20 years. Trust no other for mechanical work on my 3 vehicles. And of course for tires as well. Their prices (tires)are fair and many times below competitors . Count on Frank to give you an honest opinion and suggestion. Best in the business I think. Very knowledgeable.
The mechanics there are top notch. Robert the owner has a good team analyzing difficult mechanical issues and pinpointing the problem. In my 20 years I have been going there , not once was there an unnecessary repair due to a misdiagnosed problem. Not once. And there have been plenty of instances where I wasn’t even charged for a repair. That’s telling on how much they care about their loyal customers and how they work hard to retain them.
And for Antonio the manager of the shop. The best I can say is he is the most knowledgeable, honest and fair minded manager that Robert has ever had in all of my 20 years of service . And Vinny his assistant is wonderful too. Knowledgeable and attentive. And just to be clear. I have no affiliation with this business whatsoever. Nor am I an employee or former or even a relative for that matter. This review is completely unbiased and honest.
So thank you Robert, Frank, Antonio, Vinny , and the rest of the crew. Keep up the great quality and exemplary service.
Charlie
steve fero
Always a great experience and work is done with NO issues...I've been coming here since 1996!👌🏻 …
Shotty D
My first time ever buying wheels and tires . Tony was really helpful and nice enough to spend most of his morning helping me find that perfect setup. I will definitely be back to that shop for more work. Great place very happy
Ralph Palma
The guys are always helpful and well understanding of clients needs.
Philip Spadaro
Everyone was on point very help no waiting no nonsense that’s why I go to Tire Empier no B S. Job got done no issues
Mitch
This place gained my loyalty for life. Amazing service, quick and honest consulting, and a great staff. I highly recommend going here for any service they provide.
Anita S.
I’ve been going to Wil John’s for years. The gentleman behind the counter couldn’t be more accommodating. I had gotten a flat before Christmas & he put on a used tire until my new one was in stock. Very caring & professional. My only disappointment was the fact that all the staff wasn’t wearing a mask & no one asked some customers who weren’t wearing masks, to put one on.
Paul Mangano
The most professional staff , they all know what they are talking about and they all know their business. This is the best place on Staten Island to bring your car. They keep it real and they don't cut any corners. The price is always right and they are always willing to work with you according to your financial situation.
With them its not about the money, it's about doing the best job possible and keeping you and your family safe in the car you drive.
Kenny Bates
What an excellent place to go to. These guys are on the ball and really take care of you. When you first come in the guy in the front is happy to greet you and help you. They give you the best price that can and then the mechanics get your car.
The mechanics are so very careful with your car and are excellent at their trade. The are respectful and answer any question that you have.
I can't say enough about the experience I had there especially on a Saturday, where other service places want to close early. These guy are # 1 with me.
If they read this, thank you so very much again,
Kenny
Maria Bezugly
I dropped in for a 4x alignment. Frank was helpful, and he accommodated me. I left the car with them and they called me promptly when it was ready. They explained the report And were really friendly. The quality of the service I would say is 10/10. Wheels are aligned and professionally inspected. Thank you guys, keep up the great work. I will definitely recommend Wil’s for your auto maintenance.
Thomas Keller
I busted two tires and ruined the rims of my car.
A friend told me to go to Wil John’s to see if they can help. They didn’t have my particular after market rim. Tony took extra time and patience to call me to introduce himself and then sent me an array of rim choices.
Because of the time I needed to have the rims, the choice of rims were limited. I did call the original company and they had two rims in stock. That problem was solved.
However I was so impressed with Wil John’s courtesy and patience’s, I decided to buy the two tires from them. I (used another car. Lol) to drive from Brooklyn to Staten Island to get the tires. I didn’t get the price upfront because I was going to buy it either way from Tony.
Turns out Wil John sold the tire for 50 less than the quotes i got in Brooklyn. So even with the toll I saved close to $100 on the tires.
Tony was nice enough to put the tires in the trunk. Really like this place, clean and professional. II will definitely be back. Thanks Tony.
Joanne R
Multiple generations of my family trust Wil John's for all of our Automotive needs. They are professional, knowledgeable and always fair with pricing.
Man Mohan Soni
I’ve been using this place for years. Very committed, great service, best quality work. All staff is professional and courteous. And of course, reasonable and competitive pricing.
Christopher Chapman
Short and Sweet…… being 51 now I can honestly say I have been coming here since forever and
Wil Johns Tire is literally like a fine wine….. they get better and better year after year.
And being better year after year is pretty hard when you were already AWESOME!!
I tried to get a tire for my 2020 Audi S4 at / different Audi locations and week after week I’m being told “it’s on back order” lol we’ll nobody told Wil Johns it was back ordered because they got the EXACT tire and get this… CHEAPER!!!!
Love this place, love it
Chris
Alfredo Dinten
I’ve been come to these Quality Mechanics for years. They never disappoint from oil changes to new tires and in this case new rims on my Mercedes Benz. Always courteous, prompt, knowledgeable and fairly priced. If you haven’t found a top notch mechanic and tire specialist you need to Try Wil John Tire Empire Tire Pros.
Russell Shirley
I'm a satisfied Will John's customer. They always do the job right and give excellent customer service. Thank you. Also they always call you if they find another problem with your car. Ask you if you would like it fixed. If you can't they'll tell you how long you can continue to use your car before you need to fix it. That is a excellent way to do business with your customers. I highly recommend Will John's to fix your car.
Nora Diaz Guevara
I needed to change all new tires and a wheel alignment for my car. I was given a price that included materials, services, and taxes and the service was done quickly. Outstanding service and great customer care. I will definitely go back when I need service for my car.
Daniel Burriesci
As someone who knows cars I’m very cautious of who handles mine. I can honestly say Wil Johns is your best bet! The entire staff was courteous and took great care of my vehicle. The owner personally brought me out into the shop to take a look at the work done. He took the time to explain my options and recommend what would be best for the vehicle. This shop truly knows that great customer service keeps you coming back. Highly recommend!
Shawn Mckeon
Replaced all 4 tires here and they make it as easy and painless as possible. All it took was a few phone calls and Tire Empire went into auto pilot.
Would never consider using anyone else for anything concerning any of my vehicles.
Best bunch of guys to deal with as well.
It's refreshing to know you are getting great service at a great price.
Brian Ramcheran
Best powder coating service around. Fast and very good work. I have received so many compliments on my rims and I have only had them on my Jeep for 1 day now. Very happy with the outcome. I can tell my rims were handled with care. Thank you for the great service!
Larissa Scala
I have an 05 Lincoln town car ( my first car ) and I know little to nothing about them. I replaced my rear tires, got an oil change and wheel alignment within 3 hours. Wil John’s offers fast and friendly service with fair pricing.
Stephanie/Nicolas Brooks
Great customers service!!.
I have been going to Wil John's since 1988.
They treated me like a family and you will always come back.. Rob is always greeting you with a firm hand and a great smile..😃.
Frank and Vinny great guys too..
Athena Claudio
The Wil-John team ( managers and technicians) are the best on Staten Island. I have been a customer for over 35 years and would not entrust my vehicle with anyone else. Rob is a great leader and all treat customers like family.
A.Claudio
Tim Hurley
Bought a new tire/rim set. Never did it before, had no idea what I was looking for. The guy helping me was extremely patient while helping me and still running the rest of the shop. Even when I apologized for being indecisive he told me no worries and we kept looking. Guy who put the new wheels on was very helpful. Couldn’t be better.
Mimiandabe
I have been going to Wil John for car maintenance for over 35 years. I rust them completely and would never go anywhere else.... Love their honesty and trustworthiness. Keep up the good work, guys!
Joe LaBarbera
I go to will John's for Superior Service I was taking care of by Frank he's very pleasant he's very fast and to the point and he takes care of his customers like they were his children
William Seridge
Eddie mounted & balanced my tires a month ago & Lex installed my shocks yesterday on my 2000 Corvette. They both did a great job ! 👍 Just went back & Lex installed new brake rotors & pads & also rear sway bar bushings on the Vette. Great mechanic ! …
Christina Rivera
Best service ever! Tony was able to walk me through the issue with my car in a very knowledgeable manner. They made the experience smooth & easy. I would recommend them to anyone! And the alignment guy is pretty cute ;)
sharon pekuly
Have been coming there for years for repairs, inspections, tires, etc. I came for an inspection this time. I wss told how long I'd have to wait (very accurately) and was able to go about my business. They were short staffed and were honest about wait times. As my service was routine, the price was predetermined by law. But I must say that when I got complicated repairs the cost was fair and explained thoroughly. They also are courteous and helpful.
bridget meade
I came to Wil’s because I recently moved to NJ and my former mechanic was based in Long Island. I’m planning on driving down to Florida and my Uncle, who lives in Staten Island, said we have a great place we go to, why don’t you come here. I didn’t think there was anything wrong with my car, but given the long drive I’d be taking by myself I figured I should get it checked out. Once we got there, I was immediately welcomed and asked why I was there. The gentleman who checked me in was very friendly and attentive. He took down notes and understanding the long drive I had, said they would check everything out and give me a oil change which I requested. As a woman who knows nothing about cars, I know I have been taken advantage of in the past and have paid for things I didn’t need. This place was the complete opposite! When I came back to pick it up, I was informed I didn’t need anything additional done and my car was good to go. They were professional and felt they were very trustworthy which is exactly what my uncle said. Although I live about 40 mins away, I definitely plan on coming back here for future service visits!! All around great experience!!
Rudy Mienert
Always my go-to place for things automotive. Went for repair of slow leaks in 2 tires, and they did repair one, but told me the other needed replacement. They always have customer safety on mind. Next day, I was ready to go, safe, and happy. Service, price, and value, above all else!!
Michael Petrik
Wil-Jons Tire Empire is the place to go for all your vehicle's needs. They have a friendly staff who provide honest advice and service. Very reasonably priced for the service they provide . I am always satisfied when I leave there. I would highly recommend them.
UPDATE: I just recently needed a new tire again. Of course I called Tire Empire. Frank took my order over the phone, said he'd have it the next day. Vinny made sure I was in & out quickly. Even though they were short staffed & very busy. It's nice to deal with professional people.
UPDATE: Most recently brought my RAV4 to be serviced for brakes. As always, I was treated honestly & fairly. A job well done. I will be sure to bring my car back there again when I have a problem. Thank you guys.
Richard Muniz
Tony is always on point when it comes to getting your car serviced.
Steve G
I came in to correct an alignment that was done by another shop which caused one of the tires to wear heavily on the inside. I also brought in new camber bolts that I purchased myself and brought to the shop for them to install. I think it was Vinny that did the work, he found the thrust arm bushings were shot which I actually suspected but completely forgot about, so I was impressed he spotted it and called me about it where as the other shop didn’t say a word even though it was a waste of time doing the alignment with messed up suspension components. Vinny ordered the part for me from BMW and also spent some time removing badly seized bolts. He kept me up to speed on everything, called my cell with updates and permission for anything extra each time. Overall nice people, excellent customer service at reasonable prices. Hats off to the owner for running this business well with good staff. I will be back soon for more work.
Edward Wu
They provide many services such as tire repair, wheel alignment, oil change, and car inspection. Price is reasonable. The wait is long sometimes. They do have a parking lot where you can put your car until it's ready for repair. Their customer service is good and friendly.
Nadia Z.
Gotta love it when business is all about their customer and customer's cars, trucks or whatever else you drive.
When workers there are quick, honest, reliable, help you in a pinch, sit down with you to explain things, and listen to you if you bring them your own ideas.
Wil John's Tire Empire is not just about tires - they do all kinds of work, but most importantly, they love what they do - and care about their customers.
I been there few times with my old car, but they really helped me out with my current truck. I been turned from many dealerships before because they would not touch custom work - but at Wil John they keep my truck tuned in with all my upgrades, from taking care of everything from supercharger maintenance to tire rotation.
Not only that, they would find and fix what nobody could fix in years, like a hidden leak in my AC.
Custom parts? They got you covered too. Aftermarket? Yep, they have it all.
Best team ever.
Thumbs up.
Keep it up, guys.
Michael Cintron
Very good service, professional and friendly staff and good techs. They took the time to explain to me the services performed and why. I brought my truck there for tire mount and balance and a wheel alignment also. All work was done right. No complaints A+
THOMAS DUDA
The staff at wil- johns tire empire, Frank,Tony and Vinny are great. They are very knowledgeable are a pleasure to deal with. They are upfront with the pricing of the work to be done. Work was done in a timely manner and at a reasonable cost. I highly recommend Will Johns ! Thanks guys for a job well done 👍 …
Gina Pinto
Reliable and honest. We have been using Wil John's Tire Empire for decades for all of our automotive needs. The mechanic's and management are top notch, and you will always get the most professional advice and work done on your vehicle. We would never consider going to a dealer or another shop without consulting with the staff of Wil John's. We lease and own, and each vehicle has been serviced by Wil John's over the years. Thank You from extremely satisfied customers. Gina and Bryan P.
Shawn Panayil
Amazing job done. Got a down pipe installed on my Audi B9 S4. Took about 3 hours, dropped it off in the morning and got it back by noon. Car sounds great! Good pricing and great work. Would definitely recommend again. Thanks guy!
John Zwilinske
The Staff at Tire Empire is always courteous, professional and honest. I always take my car there and I am never disappointed. Any repairs needed are done well.
Rianna Sookdeo
BEST TEAM EVER! These guys take such good care of my entire family and I - especially Tony & Rob. Best quality service with reasonable pricing that they're always happy to break down and explain. You know you're leaving your car in capable and honest hands. Highly recommend!
Michael Nicoletti
Hands down Tire Empire is the best auto repair shop I’ve dealt with over my 40+ years of vehicle ownership. They not only provide excellent customer service at reasonable prices but their expertise always leaves my feeling comfortable that my family will be safe driving the vehicles they maintain for me.
Christine Schneider
I brought my son’s car in on a Thursday at 4:45 to replace his two front tires and to get a wheel alignment. The car also needed an oil change. It was close to closing time, and I was pleasantly greeted, and was told we would have the car the next day....The car was ready the next afternoon. I would definitely go back there!
Peter Missak
Excellent service. I worked with Vinnie and had some suspension work completed on my truck. I couldn’t me more happier. I’m a little OCD when it comes to my vehicles and these guys were great. Quick, reasonably priced and more importantly knowledgeable. Highly recommended.
Lisa Tortorella
I was in a car accident last week. Tony and the staff of Wil John’s were extremely helpful throughout this difficult experience. Tony reassured me and explained what needed to be done with my car step-by-step.
A very trustworthy place for someone like myself who is not knowledgeable with cars. A very special thank you to Tony and the staff who had my car fixed and safe in a timely matter.
I highly recommend Wil John’s. I will always be taking
my car there.
Kang Won Lee
I went to the shop after getting my tints removed by WC tint shop. I had to wait for a while to get my car inspected for the sticker. Of course I didn't make an appointment, so it was a right thing that I had to wait. However, staffs and the lady at the counter were very nice and they even did an inspection for free and thanked for my patience. I was really satisfied and glad that I came to Hylan Blvd all the way from Arden. I don't know about other jobs, but when I saw their photos from 1950s i knew that this place has good history and honor to keep. I would come to this place for other jobs in the future. Thank you again to the counter lady for the delicious coffee!
Thomas Carnesecchi
Will John's is reliable and trustworthy. On my recent visit they installed my winter tires, wheel alignment and annual inspection. Great job as usual. Keep up the good work.
A Wu
I've being coming here since we move here over 20 years ago. At first it was because they are within walking distance of us, but they turned out to be friendly, reliable;. all the jobs were done quickly and price is very fair. They even "saved" us once when we had trouble with our car and needed to catch a plane. and they accommodated us by fixing the problem asap. Highly recommend.
Jason R
Went here for a suspension lift install. Overall they did a great job. Only complaint was when I spoke to a man on the phone about what I needed done, he took down my info and gave me a detailed quote based off what I needed. I went in and they didn't have any info on me and the price was almost $200 more. Not a good surprise but I decided to still use them and it worked out. Just make sure you are the first one there in the morning or you will have to wait.
Richie Bajrovic
These guys seriously helped me out. Long story short. I went to a place on Hylan and Tompkins ave, 2 blocks away from the convenient store to change my tires because they were balding. I ordered from tirerack “Continental Extremes” 20 inch, 6 months ago. My tires were fairly new and I hardly drive my car. This other place that installed my tires, refused to do a wheel alignment, so those new tires that I had put on, would eventually bald very soon, and thank god I went to Tire Empire for an oil change. They noticed right away that my alignment was definitely off. Honest to god, they just saved me a lot of money. I would have to replaced those tires in the next couple of months. And tire racks warranty would be voided, because those tires are made to last 50,000 miles, and I only put 1,200 miles in 6 months. So thank you to Tire Empire. I’ll only go to them for now on.
Rob Braccia
Wil John’s is a first class business. I was won over by their experienced and honest staff when I needed to get new tires and they talked me into getting a cheaper, but more durable set of tires than I had originally intended. It showed me they are all about what is best for the customer rather than their bottom line.
Steven Coleman
They worked with me to find the exact custom tire and rim combination that I wanted. Not only did they do a great job installing the tires and rims, but they also went above and beyond by painting the calipers and rotors to match. That's a level of detail most tires places won't go to even if you ask them too. Never Go Stock!
Chris Schiavo
Wil John’s Tire Empire is my goto spot, and my most recent experience here was fantastic. The staff takes the time to courteously explain everything, so you can make the informed decision that is best for your vehicle. Reliable efficient, affordable work as always. I can’t recommend them enough.
John Pomarico
I've been going to Tire Empire for 22 years. Rob has a top notch crew to handle anything I have ever brought to him. I trust him with all of my many vehicles over the years and wouldn't feel comfortable with ANYONE but him with my Corvette. Excellent customer service at a very fair price.👍 …
rob w
Hey, these guys are great! I'd purchased 4 Michelin tires for my Lexus RX350 and also had the wheel alignment done. Now the steering wheel is straight as an arrow and car is riding smoothly. It's not easy aligning a Lexus vehicle, especially when it comes to centering the steering etc. This shop gives you a good alignment that comes close to being from the factory specs itself. Tony and Frank there are very good to its customers, and treats them above and beyond. This place is the real thing, they know their stuff when it comes to cars. I'm giving them 5 stars! Tony and Frank, you two are the best!!! Thank you! Robin W
Jeff Hojnacki
I went in for 2 front tires, an alignment and an oil change. They had my tires in stock didnt have to wait for delivery like most places. Steven Rivera personally worked on my vehicle and took great care of it. The staff was excellent, and was reasonably priced. Highly recommend Wil Johns Tire empire
Steve Mack
I took my truck here to get a power step installed and it was a good experience. Vinny at the counter installed it and after thinking it was going to take more than a day he called and said it was dont a few hours later. I picked it up and after testing it out, one side wasn’t retracting all the way. So I took it back and Vinny told me to bring it in and was looking at it for a bit but got it to work. He was great in getting my step working right. And said if I had any issues to bring it back for an adjustment if needed. I recommend him and the service.
S M
Went for 4 New Tires .. Above and Beyond they took care of me. Kept me up to date on everything happening. Tires were installed in a timely manner.
FRANGOS JANE
Knowledgeable staff, quality work, courteous handling, fair pricing, consistently providing top-notch customer care. Using for many years, and just introduced my grandson to them with his first car as proof of my commitment to their business. Keep up the good work!
Sirius MJS
Tire Empire provides Outstanding Customer Service. The Place to go for Honesty and Quality Service. Rob Frank and the entire staff treat all their customers like FAMILY. I've been a Customer for almost 30 years.
Tamecka Murray
I've been bringing my car to Will John's Tire Empire Tire Pros for about 3 years now. At first I was nervous because I didn't know what to expect but the customer service is amazing from the moment you walk in the door.
I like how they give you a break down the cost of your service and explains in details what is recommended and what is needed.
Thank you to all the staff for your outstanding service.
Ryan Lui
Wil Johns Tire Empire is by FAR the best auto body shop that specializes in anything that has to deal with the mechanics on a car. Vinny and the staff are very hospitable, honest, and take pride in their work / assessment of very client. If this doesn’t earn your trust in them, I do not know what does. I’ve been a customer with them for years having my car serviced. Back when I bought my car in 2013, as with most guys they want to modify their car and Wil Johns had a Rim Shop called Wheel Concepts. Santo always helped me with my modifications. Unfortunately, he is no longer there because of family reasons. The point I am trying to get at is that this place always strives for customer satisfaction and most of all, you will never be steered in the wrong direction with your car. Many mechanics will try to steal from you telling you that your car needs unnecessary repairs which could mean 100’s of dollars. This place...DOES NOT do that. Long review to be cut short, come here to have your car serviced. Come to see Vinny and Frank. They’re awesome, along with the rest of the staff there.
Ryan
Alex Grinman
The staff at Wil John's has always done an outstanding job explaining anything and everything about each of the cars I've brought to them and why or how certain things worked or didn't work. Any work that needed to be done, their skilled team are some of the most knowledgeable I've seen when it comes to the details and inner workings of various parts. Their prices are some of the best I've seen as well. Will definitely come back in the future when my car needs work.
In one small case, a very minor mistake was made (in a printout of the work done, not in the actual work), and they immediately recognized it and I didn't have to say a word for them to correct it.
Karen Stein
I have dealt with Wil John's Tire Empire myself for over 40 years. My family, almost since their beginning. They are the best. Always professional, fair prices, clean and caring for their clients. I wouldn't go anywhere else...
Carmen_Freckles
I am very pleased with Will John's Tire shop. I take my car for annual inspections, tire rotations, flats, and oil changes. They have great staff and have amazingly reasonable pricing. I recommend them 💯percent! Keep up the great work! …
Freedom WillRing
I knew that I was in need of some new tires and suspension work, and one of my coworkers raved about the service he received at Will John's Tire's at my job, so I'm glad that I took his advice. I brought my Mercury in early Saturday morning thinking I could beat the rush. Well alot of others had the same idea because they already had a full house. But they were nice enough and took my information and keys and promised to call me after they took a look. Not more than an hour later, I got a call from Frank I think his name was. He clearly explained what I needed and what my options were, and I was glad to get the front end work done with such short notice. Been driving my car for a few days and it feels much better. Glad I found this place, they did a good job at a fair price.
Robert Pasqua
Tire empire was great from the owner rob to the staff at the front counter to especially the mechanic that worked on my car. I was there for a big job ( springs, brakes, wheel alignment ) took some time as to be expected but at the end, the job was done right and I was totally satisfied with the whole experience I would definitely do business with them again and I would not hesitate to recommend or refer anyone I know A+ shop.
Erasmo DeMeo
The guys at Wil Johns are great they’re not pushy, trying to make a sale. The wheels I wanted were not available through them, instead of pushing me to something else they encouraged me to order my wheels, ship them to the store and hooked me up with a nice set of tires. Mounted balanced and a full alignment with my car club discount.
Senior Bief
The tire empire is a valid name. But the service is stellar. Quick and fantastic from people that know what they are doing. They took of my wife’s car with a nail in the tire and corrected my alignment done incorrectly by another shop. Will continue to get my family’s business. Truly professional. #neverridestock
Edward Wallace
I had no prior experience with Will John's and I took a chance with letting them work on my new Toyota Sequoia TRD Sport. I found all that I encountered to be friendly and professional. The work was performed expertly. In addition they are extremely neat and clean. I am extremely happy with the outcome. My Sequoia looks and drives awesome.
Tommy O'Malley
I was there a few days ago with my 1964 Chrysler 300 for a Wheel Alignment! They did a BEAUTIFUL job on it, and they were very careful with it! They also did it on the first time.... A lot of Auto Shops say they do Wheel Alignments but have No Idea how to do it correctly, especially on the Classic Cars. There Shop is Clean, and they take Pride in there Work! You really don’t see that anymore..... I personally want to Thank You again Wil John for doing an OUTSTANDING job on my Classic Car!!!!!!! GREAT 👍 JOB!!!! A+A+A+A+
Joseph marchese
Lou, Frank and Vinny are total pros. Honest and straight forward. They make the repairs and service that are truly needed. No hard sell for unnecessary services
that the average customer would never really know if the need or not. This is the mark of an excellent service center.......
Arthur T
I have been a customer for 20+ years and always posted a positive review. Happy to tell you that hasn’t changed. However, I want share something I witnessed on 12/9/20 while waiting for my car getting an oil change. There is a special man that hangs around the shop Rob and the staff always buy food for him when ever they order and he is there. On this day Rob ordered food and this special man showed up. Rob being the man that he is offered him half his untouched sandwich. It was really a display of kindness that was heartfelt. Thank You Rob and your staff for everything you guys do.
Arthur “Tony” T.
joy chandler
yesterday walked in and first was asked if I wanted coffee or water. then i waited to get my new tire. I noticed the customer service to others were also positive. after tire done mechanic was spot on. I didnt tell him about a noise I heard while driving. he came out and said he heard something. so went back n checked my brakes. it was some buildup around the brake area and assured me no brake problem. honesty and concern! going back tomorrow to get my weather tech pads installed. positive feedback from me. 👍😎🌞
Desirée Caserta
Honest, trustworthy, reliable. I've brought my truck here twice for service and the service was beyond amazing. Finally a place that doesn't take advantage of someone who is not knowledgeable in cars. Staff was beyond friendly. They were highly recommend to me. And I highly recommend them to you.
Sauls Balls
These guys are very good at what they do. They’re honest and courteous. I always go to them for any tire needs etc. I highly recommend them over anyone else. They get the job done on a timely manner and the prices are good !!
Amanda Ismail
I can't say enough good things about Wil John's Tire Empire. As soon as I walked through the doors I was greeted with nothing but kindness. These guys really know their stuff and their prices are so reasonable. Tony is a great manager. He took the time to explain the problem so that I could understand, and took care of it as soon as he could. Lex, one of the mechanics, drove my car for miles trying to fix the problem…and he eventually did. I don't remember everyone’s name who worked on my car, but they were all top-notch. The owner Robert is also wonderful. He called me as soon as they diagnosed my vehicle.
It was a wonderful experience all around. They definitely have a lifetime customer. I hope you make the decision to go there too.
Jackie Spero
This place is amazing their staff is amazing they are considerate and take time and whatever repairs or service your car is needed .
I send my friends and members of my family and they make them feel comfortable I’ve been sending my daughter who they take very good care of and I’m comfortable knowing that she’s going there for service I used to take her car there but now she goes on her own and they don’t take advantage of her being young the prices are great and the service is great they treat your kids like their own I’m never worried if they’re going to bang her over the head with prices .
Some of my cars I have free service but I still choose to go to Will John’s edit yes Mercedes might serve breakfast but there is also a bill with that .
At WILL JOHNS THE COFFEE IS FREE!!!!
I always suggest you call first, but they will never say no.... frank and the Gang are the best!!!!!!
Christina Arkous
Always great service and prices. Frank is always helpful and professional. If you are looking for new tires look no further, I highly recommend.
Robert Delorenzo
Excellent service and honesty. Frank and vinny are excellent counter men and the owner Rob came in to make sure everything was OK. Only place I bring my cars for service and after market equipment.
julie forlenza
Absolutely amazing. I walked in for some information about my truck and tony was super busy but he took the time out to pay attention to me and my needs. Multitasking at its finest. When I brought my truck in for a lift, they did it twice because he wasn’t comfortable with how it came out the first time. He did it right and the guys were amazing as a team. I’ll be back for sure thank you Wil Johns.
Gliqiri Palloj
I have been going here since i got my first car and they literally go above and beyond with every situation i have put my cars through !! They did an amazing job with my customized rims! This last time i went in for an oil change and they realized my inspection was due too! Saved my butt a ticket !! Always wil Johns!
Joseph Devito
The staff is friendly and courtesy, they have Refreshments while you wait. The inside waiting area is spotless clean and all the service guys and mechanic and inside help are all magnificent. I wouldn't go anywhere else for Car Care. At-will John you're not just a customer you get treated like family
John DeSena
They gave a fair price, quick service, professional job that a dealer said nothing was wrong with my tires after over a half day. They patched it, which is the best way to repair a tire and the dealer would have used a plug. There was a screw and a nail in my tire that the dealer said nothing was in my tire even though every 3 days I had to add air. No matter what they do they do it well and give a fair price. Tire Empire Will-Johns is the place to go.
Tommy Ferrante
My family has been using Wil Johns Tire Empire since it was a little repair shop/gas station known as only Wil Johns. The same great service that my grandfather would talk about is still to be talked about.
No matter what the issue, everyone at Wil John's Tire Empire always tries to help and with a smile. No work is done without explaining what is to be done and why.
I highly recommend bringing your vehicle here for work. No matter the job, big or small, the people here are ready for the task!!!!
Romel Alarcon
Had to go in to replace the master cylinder. They ordered the part and told me to come back in the morning. Now I work overnight, so I went in after work at 8:30 am. Not only did they work on my car, they also replaced the brakes on my wifes car. They did this all efficiently and were a great help. I will always recommend them. The best, friendliest, and most helpful all around. Thank you!
Samuel Perez
This was my second time taking my vehicles to Wil Johns Tire Empire for service, and both times I was very impress with there service. The waiting period for service was very short, and there staff was very knowledgable, caring and polite. My vehicle was up and running in no time, with no noticeable issues. I will definite return back for more service, I highly recommend Wil John to all my friends and family.
Richard Losardo
Overall experience is very good. I called at 9:00 am to order tire. Received call back at 11:45 am saying tire was delivered. I got to Wil John and waited about 45 minutes until tire was installed. Not bad. I was offered coffee, tea and green tea by Sally Ann. Very nice.
Steven S
Great experience. Woke up to a flat tire (pot hole), Tire Empire saw me right away. They didn't have my specific tire so they gave me a similar one to use until they recieved it (without even asking me to pay anything yet). Receieved a call the next morning that the new tire was in. I stopped by and was out-of there in 30 minutes good to go. I would definitely go there again, but hopefully I won't need to.
Robert Balzarini
Brought my 2013 chevy suburban in for brake service excellent job when above and beyond. Truck came out great Vinny was fantastic I would highly recommend them Thanks for a great job
Sasha Ponte
During the craziness of the pandemic, I got a flat tire and my normal auto repair was closed. My father finally found John’s Tire Empire open. The staff was so nice and efficient. They ordered my tire and called us when it was ready to be installed. Very happy customer. A+ job.
LORI MARTIN
Great service ....
Frank is a true professional!! I would never go anywhere else.
Rolando Pagan
Found this place through Google maps. Awesome. Tony and Pernell was on point and made everything go easy. I needed to do my yearly inspection and I had lock nuts on all 4 of my tires from 9 years ago which the key to loosen it was no longer good. The teeth were grinded down because of its many uses. Pernell was quick enough to cut off a portion of the key so that he can remove the lock nuts and perform the inspection correctly. Thankfully it passed and I bought new lock nuts and key. I'd rather be safe than sorry in the future. I recommend this place for any and all types of mechanical and tire work. I am a happy customer and will return. Thank you again for making it happen successfully.
Salvatore Decaro
Will John's has the most Professional, and knowledgeable crew out there.what ever you need done will be done the wright way.
Robert Munoz
Very friendly staff and great prices! They NEVER try to sell you a service that you don’t need and they stand behind their work. It’s a pleasure doing business with Wil John’s Tire Empire! I recommend Wil John’s Tire Empire to EVERYONE!! Thank you to Rob, Frank, Tony, and all the staff for your honesty and great work!
stephen sharkey
Great Shop! Great people! New wheels and tires on my Golf R. Even though I’m not sure I like the wheels I chose the service experience was top notch!
Matthew C
Wil johns has been my most trusted go to place for tire fixes, and any other issues over the years. They are very honest, friendly and transparent with all they do. An example of this is when i believed i had a slow leak in one of my tires. After 10 minutes, one of the mechanics told me it must have been from the cold air and the tire is fine. Not only that, they refilled air in each tire and No charge. Obviously i tipped the guy, but that goes to show the integrity that this shop is known for. Whenever someone asks me places to go on staten island for their car problems, i have no hesitation recommending Wil Johns.
This is an update: i still refuse to go elsewhere. Ill take the hour or two wait, knowing im dealing with honesty, integrity, and professionalism. Theres a reason they stuck around so long
Kat D
Best in the business! Tony is hands down the most sincere, honest and kind mechanic I've ever come in contact with. He and entire staff takes what's usually a dreadful experience and makes it so pleasant I'd sit there all day just by choice! The work is done faster than anywhere else I've ever been to as well. Ladies, I've been to quite a few bad places in the past that have looked at me and tried to screw me over, and while some did I'm also the type to tell them off and leave. I may not know much about cars but I'm not new either like some places think and this place & Tony doesn't treat you like you are & they don't try to take advantage of you either. You can trust them-do not hesitate to go to them for anything and everything! They will take care of you. I'll never go anywhere else ever again.
Steve Austin
Very honest people. Good communication. I trust their workers with my truck and I’m very particular with my truck. 5 new tires balanced and mounted and no issues at all. I’ve been going there for my tire ms and rims for a few years now. 5 stars.
Arthur Bagatta
As always.....I can't thank the staff of tire empire enough.....as I small business owner my car is extremely important to me. They have helped me stay in the road for years!
Rob and his staff at Tire Empire and the most honest and efficient shop I have ever used for my tires and repairs!!!!
Artie
Car on Call
Robert roque
Great customer service, I was traveling from Chicago and I knew before I left I would be needing tires but with the all the rain and bad weather I did not want the chance it. I called Tire empire and the nice lady put me through Frankie, I told him what I needed and he said he would need to special order them and call back in a few. I got a call from Vinnie and said Frankie can get the tires in the next day and told me the cost installed and I said he’ll yeah it was a better deal than if I would of purchased it in Chicago. Got there the next day and they were packed and I’m glad I made the appointment. I would highly recommend wil Johns Tire Empire for all your automotive needs.
Chris Marzullo
Will Johns is a full service shop that has surprised me with their expertise in many areas. I appreciate their honesty and competitiveness. I find it comforting to have such a shop so close to home. They have earned by loyalty and highly recommend them.
Frank Toscano
Frank and the guys are Professional, Honest and took care of all my issues and concerns quickly and efficiently.
Just purchased used vehicle and brought it in to have lock lugs removed and to check tires and brakes. They were Honest and gave me a clean bill of health and replaced the lock lugs with regular lug nuts.
Will be going to will-johns for all my future needs.
Dennis Sinnott
Called Will Johns the day fo my tire going flat. Had my insurance company tow it to Will Johns. They took me in immediately on a Saturday afternoon and finished my service within 2 hours! I had got a inspection, tire replacement, tire valve replacement, and an oil change. Great prices and outstanding job! Recommend to anybody!
jeff caleca
Very knowledgeable staff excellent service Very good work very honest I would recommend The counter people are great Frank help me out Also Vinny Everyone there is good
BURNIN HOT
These guys are top notch mechanics, i own a 66 mustang and needed a wheel alignment after a motor swap and they got it right!! Polite courteous and walked me through everything step by step even help with parts I needed to get it perfect!!! A+ service!! Thanks guys you really came through!
Lou Delvalle
Had a great experience with Wil John's the guys were very informative very professional
Fair price for great work and I definitely will bring back my car for more service.
Matter of fact my car is going back to wil trans next Saturday for brake work they already gave me an estimate fair price I've been to a lot of different places on Staten Island and by far this is the best place to bring your car. I definitely going to recommend all my friends and Families to bring their cars to wil Johns to have it serviced thank you guys for getting my car back on the road I really appreciate it. See you guys soon
John F Czujko
I would like to thank Vin for all his help, I have a 2004 Honda Element that went in for a wheel alignment, and they found a couple other problems which COMPLETELY fixed the way my car drives and now my rear tires are no longer angles in which was wearing out my breaks and tires. These guys are amazing and would recommend to anyone. They fast and extremely friendly!!! MY CAR IS NOW READY FOR THESE STATEN ISLAND ROADS.
Maurice “Mcosnyc” Cosentino
They were willing to accept a delivery from Tire Rack and did a great job with the installation of 4 tires. They also refinished one of my rims and it came out great! Definitely recommend them 👌 …
frances Sabella
The staff at tire empire was very nice, knowledgeable and honest they fixed my car and it runs like new again. I will recommend them to anybody I got my car’s remote arms and ball joints, brakes and rotors and the caliper on the driver side it done.
Arlette Roxburgh
I have never been to an auto repair shop where I feel so certain of their honesty and fairness and excellent service. I will never take my car anywhere else.
frank pennisi
Had some Yokohamas geolander go15 put on my Brand ne 2021 4 runner trd off road premium and couldn't be happier with the service I received at will John's. Professional, quick and courteous. They even re torqued all the wheels , very Happy and will be back . .
NICHOLA SANTORE
The mechanics are friendly, polite and give great service. Wil John's really goes the extra mile. I'm so glad my friend recommended them. I've been going there for years now and I've never been disappointed with their service
Elizabeth Maldonado
I like coming here bc first the hours are great, open early and close late. They are super friendly when you walk in. Most importantly I feel like my car will be taken care of and I won't be charged an arm and a leg. If there is an added issue to your car, they take you aside tell you about it first and how much its going to be. I really appreciate that.
Vika Ronzhina
Passed the inspection of the car. Everything went well, the staff is respectful and explains everything clearly if you have any questions. I recommend it to anyone who likes a high-quality and professional approach to business.
Joseph Devito
The waiting area and people representing this place of business are friendly sociable and you feel like it's a family business there are refreshments and Suites if you wish while you're waiting to make the time pass quicker. Also I went in for a tire replacement and they were done in about 12 to 15 minutes in and out on a Saturday no less. Also not to even mention called around and they were the cheapest for the same Tire in every aspect. If I can I would rate them six stars
SINson “SINson” Soul Reaper
This shop is, and has been, since 1942, a 5 STAR 🌟 SHOP! They let you talk to the technicians, where you can visually see what the issue is(un-like other shops). They're friendly, knowledgeable, and get the job done fast, right, the 1st time. Again, not like other shops! Won't be going to another, coming from an ASE certified technician, of 10+ years.
Ps: affordable as well, for top tech work👍👍👍
Scott Borg
Very Freindly, have been a community business on Staten Island for decades. Not only did they complete my oil change but also called to recommend several other maintenance recommendations after reviewing the car. Followed up by a curtiousy call to inform me my car was ready. It is rare to find a business these days with this amount of attention to detail. I will continue to be a loyal customer for decades old come. Excellent highly recommend..
J Wess
I am a repeat customer - I purchased wheels and tires in the past for my mustang along with an exhaust upgrade - so I knew I could trust them to do an exhaust upgrade on my Raptor - they installed a Borla exhaust and did a great job
I am very happy with their work, with Vinny and the customer service
Thanks Guys
Miriam Friend
Wil John has been taking care of my cars and me for over 30 years. I love the way they are honest and efficient, and very kind as well. Good job you guys!!!
Angelie Aldeguer
I went to Wil John's a couple of years ago for a broken control arm. They didn't try to charge me a ridiculous amount (unlike the other shops) but they worked with my budget and found a good replacement part. I've been going to them ever since. Lewis makes sure my girl is taken care of. They provide excellent service and I wouldn't take her anywhere else. Thank you!
Juliya Reznikova
Great staff, great work ethic
Mary Giblin
I had a tire punctured by a nail and the staff here were courteous, knowledgeable and efficient. They fixed my tire in just 30 minutes and the price was quite affordable. I would definitely recommend going here!
Christi Bo
Tony's the best, thank you so much. Honesty & quality
peter Rizzo
The place is great the service was wonderful and there where no surprises with the price what they quoted was what I payed and done on time.very friendly and polite..I have a pro master and everyone quoted me crazy prices for tires not them .thanks and I will be bsck.
WhoIsThis
I went to Wil Johns Tire Empire a few months back and priced out Kumho Road Venture tires for my Hummer H3. I went to several places on the island to get the best price and no one could beat the price the owner at Wil John’s (Rob) gave me. I decided to let my tires I already had on make it through one more season. I came back months later and the owner Rob remembered who I was and STiLL gave me that same great price he promised me months back! Every single person there who helped me was very professional and took their time with me. Everyone worked around professionally with a smile and could answer any questions I had. Overall they did great work on my truck and I couldn’t be any happier with the new tires I have! Thank you to ALL the employees that helped me out during this time! Highly recommend !
Justin Moss
Will Johns Tire Empire provided Great customer service on locating and ordering Me a specific chosen ADD rear bumper with lighting upgrade for My Raptor, there Mechanics are true PROFESSIONALS the install was better than factory.
Charlie Dreiss
Exceptional experience! Had requested balance and alignment of my 2010 LR2 and it tested good so I was NOT CHARGED! Very honest service and competitive pricing. All staff including reception are very friendly and hospitable. Even the free coffee was great :)
Thanks
Charlie
John Allocco
I've been a satisfied customer of Wil Johns for many years. They provide rapid, quality service at reasonable prices. They're not just tires.....they cover everything. I highly recommend Wil John's for any vehicle repair.
Chris Krebs
Went in for an alignment this morning. They did it fast and got everything correct. Steering wheel perfectly centered. Most importantly didn't leave a mark on my new rims. Will be back again. Thank you!
J Torres
I like wil Johns but I went there yesterday for a nail in my tire. I actually do have an issue. The mechanic working on my car scraped my front rim with the curb while parking it upon completing the repair. I didn’t notice it the day of, I noticed it the next day upon noticing the tire had rubb marks on it. That’s when I went back to the shop and they took care of my issue and fixed the rim. Great customer service.
frank blandino
Courteous, friendly, professional, staff. Been doing business with tire empire when they were Wil Johns. Great people Robert and Frank are the best. Great service and reasonable prices. Thanks so much.
Chad Jurgensen
Extremely nice staff and excellent work. Will be going here from now on. Thank you Robert for making sure my truck was safe and going above and beyond.
Pasquale Loporcaro
The Staff is beyond focused on customer service. This is a true testament to the culture at WilJohns....this is the reason why they are in business for over 75 years.....they are very fair, they follow up and take the time to explain each customer's circumstance. Rob and his Team genuinely appreciate your business.
Kathleen Palazzolla
I always turn to Wil John’s for my car needs. I have been going there for over 25 years. They are honest and will never “rip you off”. I always recommend Wil John’s to everyone and will continue to do so. You will never be sorry going there!
Danielle Firsching
Excellent customer service from Frank at the front desk! My car was ready east before I thought it would be. A very seamless process! Highly recommend wil Johns!
Harold Borch
It was fine, but long wait. Expensive oil change I must say, but your service is always good.
Serena Manning
Courteous, honest. Wouldn’t bring my car anywhere else. Knowledgeable with diagnostics and repairs. Most importantly, these guys are 100% trustworthy.
George P
Today I replaced my wheels,I am very happy..the best place I ever was before, professionals, friendly people,they will help you anything you want..they installed quality parts, sensors,lug nuts..my aftermarket wheels came on time,they did great jobe..thank you very much
Michael F
A Great auto shop. Very helpful with repairs that need to be completed. A knowledgeable staff who are accurate and timely. Definitely a must go to shop for all of your automotive repairs or any upgrades to you vehicle.
Dale Edelstein
The service was great. My baby got new shoes! Ordered my Michelin Defenders from Tire Rack as Wil’s didn’t carry the defender & had them delivered to Wil Johns. Parking at Wil's sucked, but other than that it went very smoothly.
James Taono
I have been taking my 2010 Ford Taurus since 2016 and this management and crew remain outstanding. Today was no different and my problem was solved and repaired. My car is like new once again with 95.000 Miles.
Thank you guys
James T.
William Bailey
Tire Empire is the best repair shop on SI. I use them for my company vehicles as well as my family’s vehicles. Theses guys are top notch, honest and reliable. Never had a problem! Highly recommend!
Mark T
These guys are pure pros. They will diagnose and fix your car’s problem even when no other shop can figure it out. I was told multiple times that my old Audi was junk by many other shops. They said it was totally un fixable. These guys got it done 1,2,3 without even a big expense. I couldn’t believe it. Thank you
Anthony Whiteman
I’ve gone to WJE for tires, scheduled maintenance, NYS inspection and once for a mechanical breakdown. I have been happy with the work every time. The cost is fair and the staff is friendly. I would recommend.
Thomas Reen
Great mechanic shop. I've been driving on Staten island for 18 years and Never stoped for service here because I thought it was expensive. I went the other day to get my tints removed for state inspection. They finished in a good enough time to get me over to the shop to get the inspection. To make a long story short I've been back and forth 3 times so far because my cars OBD Staten want ready for inspection. They've taken care of me each time I've made a visit.
Rick Stepien
Excellent service and professional staff. They were able to accommodate my requests and changed out my spark plugs without issue. I highly recommend.
Biruta Rodriguez
Great service, pleasant staff! Tony got us in for an allignment within 10 minutes of my call to ask if he would see a new client without an appointment! Highly recommended!
mae frazier
I was very pleased with the serviced I received. The customer service was great. They worked with me even after they had ordered tires for me and I kept putting the service off. I would highly recommend them to anyone.
Excellent Service
Ray Eger
Wil John's is the best. They have been around forever and stand behind their work. I went in yesterday for an inspection and was greeted by the owner Rob at the door. They took care of me in a reasonable amount of time.
Thank you
Chris Scaglione
The 3rd generation owner of will John's is extremely concerned that ALL his customers are happy and has gone out of his way on several occasions for me alone, and I'm sure for others as well. I would like to thank Rob again for his kindness. If you need anything for your car this is the BEST place on Staten Island! Signed Joy Scaglione.
Kyle McKenna
I went there to have a new set of struts & springs installed on my 4Runner along with an alignment. They are very responsive with any issues or concerns their customers may have. I definitely recommend them for any work one may require.
Pete Orofino
Have been visiting this service center for many years. Very professional, exceptional service. Frank at the front, really nice and knowledgeable. Clean waiting room, coffee, and a little drivers side floor mat to protect your car from the technician’s shoes.
Jimmy Gjenashaj
Great service. Very knowledgeable. They get the job done right every time. Been going there for over 20 years. I highly recommend this place for all your vehicle needs regarding upgrades and repairs.
Robert Dreiss
Did some work on my new Jeep lifted it,rims,tires,etc
Great job looks awesome guys were great and great prices. If you need work done this is the place to go great prices great service. Thanks guys
Rocco Zuco
GREAT place to buy your rims and tires from and anything else you need done for your vehicle!! And on top of that the customer service and staff are OUTSTANDING and very helpful and friendly!! If you're looking to get something done for your vehicle or purchase a new set of tires or rims then this is 100% the place to go to!!!!
Lisa Bono
Have been coming here for years for oil changes, inspections and tires. The staff is always friendly and courteous and work is completed in a timely manner. Highly recommend Wil John’s
Christopher Voltaggio
I've been going to Wil John's Tire Empire for literally over 20 years and since day 1 Rob and his team have ALWAYS done whatever my vehicles needed right the 1st time and always at a FAIR PRICE. I've used these guys not only for mechanical issues through the years, not only for rims and tires but for countless upgrades. Here's my review..
JUST GO HERE FOR WHATEVER YOUR VEHICLE NEEDS. THESE GUYS KNOW WHAT THEY'RE DOING N THEY'LL NEVER SCREW YOU.
Therese Walsh
I called, after being referred by my mechanic for new tires. The staff was friendly and professional, and the service was quick and efficient. Tony also helped to find a rebate for my four tires while the service was being provided.
Carl Widlund
Always good service. I have not had to return for them to fix what they ”fixed”. My car always comes out in good condition, ready to go.
Andrew Athas
The service at Wil John's Tire Empire was great. All of the work requested was completed on a timely basis. Their pricing is reasonable and affordable.
Camille Mainolfi
You will not find better customer service anywhere else. I never feel like I am being ripped off. They are honest and do fast great work on my cars. You will not be disappointed.
Don’t let there name fool you. They are more than just tires.
alina rubin
This is the only place I trust on the island. They always provide good service, from oil changes to replacement tires. They are very knowledgable and reliable. Frank at the front desk is great! I would definitely recommend this place.
Alan Smoler
I’ve been servicing my cars with Wil John tire empire for over 15 years the service is always exceptional the staff is friendly and always addresses your concerns I truly highly recommend them
Alan s
Cynthia Valle
Tire Empire is a reliable and trustworthy shop with employees that provide superb customer service. My Caddy needed a facelift and it’s running perfect, thank you for everything.
Rich
Great prices on tires I used to use Charlie's on Seaview but I been getting robbed I paid 15 dollars less for the same tires I been using for the last 5 year. I recommend will John's great people excellent customer service..Well deserved.
Daniel Zawistowski
Tire Empire are best ..I try couple mechanics around Staten Island but no even one could resolve problem what I have on my truck only Empire spend some time to find the issue and they fix it .Best experience I have so far with mechanics !!!
mohamed sattar
The guys over at tire empire never cease to amaze me such courtesy and professionalism from all of the guys over there. One of the few trustworthy shops still around and I would recommend them to every one they don’t care about money or getting over on you their main goal is customer satisfaction which not many shops today care about keep up the good work guys !
John La Femina
Well this was my first time using your services and so far it was a good experience. People I told that I was using your establishment that knew of Wil John's said that you were honest and did good work . And Im satisfied so far and will definitely use the services of Wil John's again .
Francis Cole
All in all not a bad experience. I needed 4 tires on my golf. The service was quick. They took me in and I was out in less than an hour. Pretty simple generic job. The bad is that they don't even follow their own advice on torquing wheels. There is a big sign in the work area that reads 'all wheels must be re-torqued after 50 miles'. I do 90% of all the work on my Volkswagen's, and I always check work that was done on my car. When I got home I checked wheel torque, which is something most shops just don't follow. I put the tire iron on the wheel and each one had to be 250-300lbs of torque when it only calls for 89 ft/lbs of torque. Quite obscene. I was jumping on the tire iron on every single lug nut to loosen them so I could retorque them properly. This is a danger just as loose bolts are dangerous. What does the average guy do if he gets a flat on the side of the highway, not to mention that over tightening wheels damages rotors as well. I was also not thrilled with the tech using a floor jack directly on my floorpan to lift each side of the car. There are spots on the pinch weld seams that are supposed to be used. Luckily they were in good shape when I checked. So my suggestion is to get a torque wrench and use it. Air tools are generally used to remove fasteners, not put them on. Every nut and bolt on a car has a torque spec. I also think a high volume shop like this should invest in a couple of wooden boards or something of that sort to put between the jack and body of the car to displace some of the force of the jack on the underside of the car. All of this stuff takes an extra 2 minutes and its done right. With that being said, the tech as well as the owner seemed friendly, nice waiting room and quick service. Would be an A+ shop if they could just tie up some loose ends. In closing, there is a reason my car has 160,000 miles on it, its called attention to detail.
Tom Yu
Additional Review:
Visit: 10/10/15
Well what can I say about the crew here at Wil-Johns that hasn't already been said in the countless reviews.
Rob (3rd gen family owner) and Lewis (shop manager) are absolutely great people to deal with.
I had an unfortunate issue with an aftermarket coilover (due to a manufacturing defect - bad welding) six days after installation. I had the installation done at Wil-John's. IT WAS NO ERROR NO THEIR PART but never the less they came to the rescue! Which in my book is a class act, there aren't many business out there any longer who operate they way do - to do right by the consumer.
From the moment I had called them and explained that my coilover had snapped at the welding point (which disabled my truck) they worked with me to provide me with reliable / fairly priced towing, keeping my truck at their shop until my parts arrived (mind you with at no charge) and making sure that I was taken care of in a very timely manner. I arrived at 08:00 and was out the door by 11:30; this was from taking out the defective coilovers, installing new coilovers, checking alignment, test driving and billing.
Rob and Lewis took tons of pictures of the damage my truck incurred due to the faulty coilover and documented everything so I have proof of damage and cost for me to go after the company who made these coilovers.
Rob and Lewis are such great guys and Wil-John's is truly one of the last great places where they aim to please their customer base.
When it comes to my truck I go no where else, I go out of my way all the way from Brooklyn and pay that damned toll just to have these guys work on my truck.
--
Previous visit (8 months ago):
Santo is awesome and he was very helpful in selecting if I should choose a lift kit or level kit for my 2011 Nissan Frontier. He got me the style of rims/wheels that I wanted despite some vendor issues.
From the time that I had paid for the parts until delivery of items and installation it was 5 days which was amazingly fast.
I'd highly recommend these guys. Nothing but professionalism and courtesy.
Glenn Gerhard
Friendly, courteous, honest service. Truly appreciated the time taken to go over the concerns with my car. Will definitely return again and recommend Wil John's Tire Empire Pros to a friend.
Howard Wong
My Ford Escape was leaking fluids. Tire Empire was able to fix the problem and the car is running fine, no leaks. Great service, technically sharp team.
Tanks Alot
Courteous staff, wait wasnt bad for new tire install, clean waiting room and bathroom .... alot of staff , kept clients moving relatively quickly. I've been in alot worse places getting work done on my vehicle. First time there, might not be the last.
taxfree4
Frank is the man
"Fast" Frank was extremely knowledgable, saved us $400 on what the dealer was charging and took only 2 hours to install 4 tires, great service and we will be back as Wil John's doesn't just do tires. From oil changes to inspections and everything in between.
Stephen Hornyak
I have utilized Wil John's for over 20 years because of the quality of their work. The employees are courteous, friendly and professional. The work is always performed in a timely manner. Wait times are minimal if any.
Chris Mangia
Highly recommend, My 2005 Yukon Denali front end was loose and out of alignment. They made this vehicle drive pin straight for half the cost of previous quotes I had gotten.The staff was courteous and nice.I will never go anywhere else.
Antonio
The service was great. I live in Brooklyn and I drove in close to closing time and they helped me. Vinny offered very good service and got me back on the road home in a timely basis,
Thank you Wil-John tires
Thomas Last
Wanted to purchase accessories for my pick up truck and went to this establishment. The staff was extremely knowledgeable and very helpful. Also was happy with the price.
Will continue using them.
Roberta R
Fantastic! Just because we moved to Manhattan doesnt mean we won't go out of our way to drive to Staten Island just to get our Lexus serviced at Wil Johns.
Always professional. Always priced fair. Always timely.
Robert L DeSantis Jr.
Personal service was great. They took longer than expected even with the extra repairs included. After all the work they did to the front end of my truck they could have tightened my front sway bar.
Amin Siad
Tire Empire gets the work done!!
They are competitively and fairly priced.
They work efficiently.
And the outcome of their work is what you want and look for in car mechanics.
Sriram Ponada
I have been going to Tire Empire from last 5 years. Their service is excellent. I never have any issues with them. I give 5 stars to Tire Empire
Thanks they deserve 5 stars for their service
Michael Taratunio
Great group of guys at this place . Especially Frank the Manager. Helped me out of a bad tire situation at the last minute My Porsche was Flat , said no problem will fix it now and they were about to close on a Saturday afternoon !)) Can't say enough about these guys . A big thank you !!
Sal Gt
Nice and informative staff. Ordered my tire and arrived in one day as promised. That's why they're still in business since 1942.. .THUMBS UP!!
Thomas McDonald
Had my annual Inspection performed on 7/17/19.In and out in 30 minutes In addition they performed a multi point inspection which included wheel alignment,air filter exhaust,etc.Rob said that they found nothing wrong.They are honest,reliable and efficient.A pleasure to business with.
Donna Kaht
As usual, the staff at Will John's was everything I look for in service: Friendly, professional, timely. I have been using them for 30 years, and I highly recommend them.
Joseph Pulizzano
We never worry about getting ripped off at Will Johns, we've been taking
our cars there for over 10 years and have always received professional
service and fair prices. I would and do recommend them to everyone .
JOE DELUCA
Always quick and knowledgeable. Better than any Dealership. I recommend Wil Johns Tire Empire to all my friends and customers. Try them you wont go anywhere else for your vehicle.
A P
These guys are great. The only place I bring my car. Their always honest and only fix what’s needed. What more can you want when your getting your car fixed.
Steven Capogna
Wil Johns provides excellent customer service all the time! Nothing is more frustrating then damaging the rim and tire on your car. It never happens at good time and you know what awaits you in having to deal with the Tire Insurance Company for reimbursement. Frank at Will Johns handles the filing process like a Pro. Claim is initiated, material is ordered and before you know it, your on your way with a smile on your face. Wil Johns is more like a friendly tavern, then an auto repair center. All workers are friendly and helpful. None of the above is by accident, you will always find the owner Robert Gullery lurking around each corner of the shop making sure the business is running smoothly and always offering up some friendly conversation. Keep up the great work! Steve Capogna
Grand Master Kim
They are so much experiene and knowledge concerning tire, the manager made very comfortable and technician NICK awesome
Well done I like to recommend all my friends thru
My business, Karate Students and family and all my
Ihop customers also.
They are definitely the BEST
Rob
Will Johns has always done the right thing by me and my jeep. Highly recommend them for a fair price on wheels and tires, as well as suspension work.
rich dietz
Exceptional customer service very knowledgeable staff recommended the right tire for my GMC and a great deal. Always my first call when getting tires. Thank for great service !!! #SI Legacy Grls Softball !!!
John Marzo
Rob is the best in the business. He is on point with every customer & is precise with what he does. This is why he’s been around so long from his dad to him. Great man, great service!
nyescape lee
The staff is always pleasant. The mechanics are professional and they work clean. Fair prices. Quick turn-around. Close to home is a bonus!
Giovanni Carollo
Family environment, make you feel very comfortable when bringing in vehicle for service. They are a great group of employees that work there. They are very helpful and knowledgeable and do excellent work. Highly recommended.
Anthony Pisano
Rob and staff are true professionals helped me
From start to finish and is very honest. Working for a Staten Island based he is The best experience
Rena Kimmel
Everyone was nice and professional. They took care of my car fast and with a great price. I highly recommend them!
john pomarico
I've been bringing all of mu vehicles to Wil Johns Tire Empire for over 20 years!
Rob and Frankie have always been true and honest professionals and I would not trust my vehicles with anybody else.
Joel Puelle
Overall I was very pleased with my experience at Wil John’s Tire Empire. The employees were pleasant, helpful and well informed. I would return for tires or other car repair needs.
Kelly Coppinger
Tire empire was quick and efficient when it came to helping me. Turned my bad morning into a good day fixing my flat. Would definitely recommend.
Aryan Z
Spoke with anthony over the phone and he was great, pleasant, and extremely knowledgeable about tires and helped me out right away. Amazing Customer Service!
Anthony Rescigno
Excellent service. Ordered the tire in the morning and it was there by the afternoon. Was in an out in 20 minutes and everyone there was very professional. Would highly recommend!
Phi Hoang
Extremely great customer service!! Been going here for several years. Never ever had an issue. Always quick and prompt when it came to the service. Highly recommend for any work needed.
Louis Argenziano
I found the ppl at the front very professional as well as extremely courteous/polite! The mechanics are all Excellent, knowledgeable and very efficient! The I the main office area and the work areas are very clean and organized
Robert Hall
All work was explained to me ahead of time. Quality of work was excellent, and I picked up my truck when promised, no issues!! Would definitely go back!!
ljulja dibenedetto
This place plugged my tire straight away from me walking no appointment. Very good price. I would recommend John's tire empire. Thank you
Sally Marzullo
The service is incredible. The staff and free are honest and knowledgable. I wouldn't trust anyone other than wil John's with the car safety of my family vehicle. Thanks guys!! You are awesome.
Richie Capece
Hands down BEST place on Staten Island
For all automotive needs , not just tires. Friendly staff, clean comfortable
Waiting area, honest and fair pricing. Highly recommended
John Ness
Wil John's is a great auto repair shop they are always honest and helpful If you have a prolem not in their expertise they always do their best to help you to resolve your problem they even go so far as to call for you. I would highly recommend them We have been going to them for years and never had a problem they don't rip you off just honest business people
Richard Mazor
The people at tireempire are excellent from the front desk to the mechanics. And you never have to worry about being ripped off. The most honest repair shop I've ever been to
Ana Quiles
The level of service here was outstanding. It’s been a while since I’ve experienced a service business that treats you like family. Definitely coming back!
Joseph DiNapoli
Just got a new set of rims and tires for my truck they look amazing they gave me a amazing deal I am very happy with the work in the way the tires look on my truck I recommend for anybody to go there if they need tires and rims they really take care of their customers and a very fair price wise I really appreciate the customer service and the mechanics everybody was very nice and helpful of choosing the right set of rims and tires for me for my truck thanks again guys I really appreciate it
jimmy lopes
Great service and always spot on with any work being done. I have been coming here for oil, tires, and brakes for four years. 2011 Infiniti & 2015 Nissan. Thank you!
E and J Boutique
Excellent service excellent work I always come here for all my custom car needs
John Barone
Wil John"s gives me 5 Star Service. Any time I need a repair, I always take my car"s to Wil John"s. They have reasonable rates and Excellent Service.
JOSEPH BUONACORE
What can i say professional and very trust worthy. I have been coming here forever and i will continue to come here just for the service and honesty. Thank you again vinny and rob.
Brian Healy
As a native Staten Islander, I’ve been going to Wil-Johns my whole life. Always a great experience. I was just there yesterday to get a flat fixed. Thanks Tony and all of the staff at Wil-Johns!
Bernard Novins
Everyone is always very professional and friendly. Tony, Frank, Vinny and Tony are very knowledgeable and Friendly. I have recommended Tire Empire to my Family and Friends.....
Eileen Kiseleva
extremely knowledgeable and friendly. got a brand new set of tires installed in about an hour on a busy Saturday afternoon. priced comparable to other local shops
Vin Bruno
Always the best work done to my car/truck the workers are friendly and know what there doing the guys behind the desk especially Tony and Vinny are very good guys and do right by you not ripping you of and the owner rob best of them all he is like the automobile god u want something done after market to your car vinny or rob is the guy to see!!!!!
Mary Robertson
Have been going to tire empire for the last 25 years and never had a issue, was always very helpful whenever I needed to bring my car in for service.They are excellent and honest and their prices are fair.
John P
Excellent mechanics, aslways nice to know you can take your vehicle to a extremely dependale repair shop. Knowing there mechanics like anthony. And front desk personal are there to assist you with your needs.
Joe chow
I’ve been going there for years the staff is great they know what they’re doing always very helpful and the owner is usually there if ever you need to speak to him directly all in all he’s got a great business
I would recommend them to anyone they are the best
Al the pawnbroker
JOE ODDO
Santo was awesome. Hooked my truck up with 22" tires and rims, bed cover, and exhaust. Reasonable prices. And Juan in tinting is the man. They inherited a customer for a long time.
Henry Barrett
Great honest repair shop.
Best service and repairs.
Jonathan saglam
Frank!!!! He’s the best, worked with my tire insurance company and made me do absolutely nothing!!! Even offered me a spare tire to use while my tires arrived!! What a gem this place and he is! Customer forever now!
Christine P
My family has been using Wil-John for over 40 years. Rob and staff are always professional and trustworthy and services are fairly priced.
michael maldonado
Wil John’s Tire empire has been helping me for over a Year with my Car and Tires.
One of the Best customers service On the Island,
And best service.
Thank you for Everything! Tire Empire.
the Thomas J
A top notch experience time after time from a highly professional organization. It doesn't matter if the repair issue is big or small the job is done right the first time at a reasonable rate.
ruben ayala (ruayala_hk)
I recommend Wil John's to all whom need any type of auto or tire repair/ service.
John Taber
These guys are aces. They know their stuff and they know how to treat their customers. My goto place for all the vehicles I've owned. And I just don't let anyone have their hands on my. ....vehicles. Lol. Get it done right. See Rob or Frank. Both total gentlemen.
Dmitry L
Outstanding service. In 30-40 minutes they finished wheel alignment. Thank you guys, I'll definitely come back.
Chris Konopka
Courteous, friendly, and an all around great experience. Highly recommend using this business.
Jay Colyandro
with out question...rob,santo and crew @ wheel concepts/tire empire ..GET IT DONE RIGHT!! the new 18's on my coupe look amazing,and were an amazing deal! i and all my friends and famlly ONLY trust tire empire,when it comes to any auto customizing or service. thanks again guys!!....jay rave
Theresa Mclaughlin
My visit there, for an inspection, was a pleasure. My inspection was done quickly and everyone working there were very friendly. I would definitely go back and I highly recommend it.
Umbra Mortis
Brought in my truck for a new steering system , my truck handles better now than the day I got it , this shop does great work for the price with excellent coustomer service.
Kevin Donofrio
I had a great experience at Wil John’s. They were honest and upfront with their time frame for the work and kept me updated as they completed the job.
Walter Barnes
Needed tires for my A4 , they showed me several different options , made my decision tires came next day , installed with a wheel alignment in a reasonable time .... highly recommend
Mark Januszka
As always, service was great. The tech called soon after I left my car, noting what work was needed, and called as soon as the car was ready
Vladimir Merzlyakov
Tony always provides outstanding service.
Best customer service, fast work and most honest car service shop on the island.
Alfred Kenlaw
All I can say is the manager Tony was a great help..... I was in an out I got back breaks done two knew tired oil change an a inspection.... All in 45 minutes.... Great group of guys
jack santora
I always passed by the shop admiring the nice cars outside and the great looking rims I thought the shop was only for high end cars until my wife got me a gift certificate from the shop I went in to checkout a pickup bed cover I met tony he was so courteous and professional he helped me to purchase a great looking cover at a great price and the mechanic who installed it professional work my truck looks great the staff has a human touch thanks again tony I’ll be back THANKS!!
Jim Imbro
Always great service. I haven’t touched my car in over 30 years. I just hand the keys to Frank at the front and I know I’m in good hands.
Andrew Sierra
They are professional, fast and the prices are fair. The repairs are done right the first time!! Thank you Frank and his great staff!!!
Aaron Hayden
Very honest & fair. They have expert mechanics. This is a family owned business & stand behind their work. I would highly recommend this repair shop.
John F
I brought my van in for two new tires n a wheel alignment and they noticed other issues and addressed it to me right away...they were very honest with me and they could have made a lot of money but explained to me what had to be done n I saved a lot of money...they are very professional and get right to work..I highly recommend them n they have a customer for life with me....
Keith Anderson
WJTE is honest and reliable. They have been keeping my junkers road worthy for decades!
kae Chen
I was here couple weeks ago because there was a nail in one of the tires. They inspected it and found that the nail didn’t puncture deep enough to do any damage to the tire. They took the nail out and didn’t charge me!
Steven Saliu
Great quality work. Rob is always detail oriented, no matter who your mechanic is they ALL treat your car right.
Devorah Helfrich
I have been going to Wil-Johns for more than 30 years. I wish all businesses could be as honest, dependable and offer excellent customer service like they do.
Steven D'Angelo
Fast, honest and excellent service. I walked in and seen Frank for a wheel alignment for my truck and it was completed in less than 45 minutes.
John Grado
I want to thank Rob and the crew for going the extra mile to find us the tires we needed for our BMW X3. It was difficult but that didn’t stop you. We’ll always be coming back. Highest regards.
John Grado
Jonathan Caban
Definitely a recommended place to go for ur car or truck!! Large selection of wheels and tires, awesome staff, good pricing, and they work with you to get you what you want or need.
Fallout1
I went in to get a flat tire fixed. I am happy with the work they did. Definitely recommend
Jeannie P
Quick, courteous, efficient! These guys never let me down!! Would totally recommend them, ten times over. Rob, Frank, Tony, Vinny, Pernel, Ben, etc. All the guys... all the experience.
Aleksei B
Great service. Tony and Vince are fun, knowledgeable, and they make sure u leave happy. I have 3 cars and all go to them for service. Thank you guys.
Nelson Ramos Jr.
Worked on my Buick Grand National. New tires balance. Gave me good fast and honest service and a fair price.
Thanks
Jack Muraca
Quality place to get whatever your car needs. Oil change, tires, brakes I take it there for everything. Knowledgeable and honest I wouldn't take my car(s) anyplace else
David Held
Rob and his staff are amazing took great care of me got me out quickly and were the nicest people. Definitely would recommend Wil Jon
Michael Marino
Great customer service! Would definitely recommend them. They were extremely helpful I had a great experience. Thanks again WiL John’s!!
Robert Schwartz
I had a excessive tire wear on my 2010 crv. After bringing it to many places for alignments I still had the same problem. They diagnosed the problem and came up with the solution.
Susan Weinman
Every time I have my cars serviced here they take care and time to make sure its done accurately and correct. They also very considerate
Tommy Carrube
I broke my car there I was in an out service was great the people were great the work was great couldn’t ask for better
Michael G
Awesome. I grew up in the neighborhood 25 years ago. They are still as good as they ever were. Rob is a great guy. I was in a pinch and they helped me out.thanks guys.
phil criv
Tire empire Rocks as usual. Been going there for years... Santo just hooked up my 69 Firebird with a killer set of wheels... I wasn't sure exactly what I wanted, so Santo took the time and gave me some options..
Professional, courteous and very knowledgable..
Kevin Coe
Great place to take my cars to. Travel from an hour away to have them take care of my cars. Knowledgeable staff, getting the car my car turn run like it is supposed to!
Dnd Dnd
The service at Wil Johns is the best around. They make you feel part of the family. Lewis Goldberg at the front counter makes you feel great about the sevice provided at Wil Johns.
Scott Samarisi
Service was outstanding, guys that work there are knowledgeable, professional and most important skilled at their job. Will definitely use them again
Joe Petruccelli
Had my borla exhaust put in my Corvette..They told me to be there at 730 am..I was out by 1030..They we're very prompt and efficient..Thanks again Vinny and Tony..Job well done again..
Paul Cortes
Friendly & knowledge staff, quick service & service done right the first time is why I take my vehicles to Tire Empire. I highly recommend them!
Rich L
Professional shop, great price and the best part was they delivered everything they promised. I would recommend them for your tires and we will be back again.
Richie Ramos
We always do a good job and great service they just make you wait a little bit too long
M Grabowsky
Received fantastic service on my Civic. I found the staff to be very friendly and efficient. Wonderful service center.
RN_ KA
Out of many shops i been to on the island TIRE EMPIRE has continue to be the only shop I will go to. Straight to the point. Professional staff. Highly recommend!
mark delio
Rob is always great to deal with as are all of the guys , always honest and do the right thing! They’ve been in business since I was a kid so you know if you need they’ll be there to stand by their work
John Gianoulis
Frank and Tony are a courteous and a pleasure to do business with. I've have been their customer for 38 yrs, wouldn't think of going any-ware else.
W. Delta
Very good service, no hassle what's so ever. Thanks again guys and will definitely use this place again for all my auto needs !
robert schulman
I have used wil-John for year they are by far the best from the time you call them very polite and professional very helpful they show you the bad parts you don’t feel like you are being taken advantage of I would highly recommend them
S N
Friendly staff but it took them two days to change brakes. Still I am not sure about them, will go back to my old mechanic who is an hour away but always gets it right the first time!
joseph spano spano
Frank gave great service.made me feel confident that he would get the job done and tske good care of my car
Rob Naeder
Great service. Hot choclate, tea, coffee and snacks in waiting area. You’ll need the coffe/tea/hot chocolate because the waiting area is freezing in the winter. Dress warm if you plan to wait
frank degratto
Pace is great too notch professionals been going there 35 years Rob is great
Francis Ruotolo
Great service and workmanship.
Sally B
Going to WilJohn for many years. Always professional and trust worthy. They treat your vehicle as if you were family
Theo Vrionides
I'm very satisfied with the work patient's attitude I give them 10 stars if I had
have a chance.. great job guys
Steve Devereaux
Always very professional and friendly. Trustworthy service, which can be hard to find unfortunately. Very happy to support a longtime local business!
Eva Rodriguez
Profesional, courteous and prompt service. Will continue to use their services.
thomas curtin
Nothing but the best service possible. I’ve been using Tire Empire for 23 years. I recommend them to everyone.
Lorraine Cotogno
Very courteous and professional would recommend this place highly
P Falz
This is a place that makes u feel like a family member that always fits u in no matter what the issue and takes care of the price and does the right thing no matter what !!! I’ll never bring my cars anywhere else ever !!!!
Mel Tiz
Good service and pleasant workers.
nicki jorin
I won’t go anywhere else to get my car serviced, they are the best! In and out, and always treated amazing
Frederick Scragg
Great Service
It is always a pleasure bringing my car in for service. The staff are very friendly and professional.
Nicole Corrigan
Quick and Efficient service. Prices were fair compared to other places I’ve been to. Recommend this place to anyone.
Joseph Spinella
You guys are the best impeccable service you don’t have to worry if they do it right they do it right the first time I highly recommend tire empire
Mary Fele
THIS WAS MY FIRST TIME DOING BUSINESS AT WILJOHNS.
STAFF IS PROFESSIONAL
ORGANIZED
GREAT PRICES
AN CLEAN🌏!!
Michael K
Great fast and friendly service. I have used them 5 times now. Always good. Fair prices.
giustino valenti
Great staff, efficient and knowledgable. They took great care with what my wife needed while I was in the hospital. Great shop we highly recommend them!
Chef Debb
These are the most honest and hard working Mechanics On the island ! I wouldn’t take my car anywhere else! 😅🙌🏼❤️ …
She’s Here
The guys that work there are very nice and get they job done. Just waiting for my orange never ride stock sticker.
M A
Excellent service I'd definitely go back.
Colin Adams
Really happy with these guys and how well they treated my wife. Best prices around too. Thanks so much.
Fred M
Great service every time. Been coming here for years and the crew is always happy to see you. Best expertise on the island
Douglas Arnold
During this Pandemic these guys come to work and take care of their customers, as well as mine. Inspection to tire and wheel, customization and much more. Shop local!
Jem M
Great Service as always !!!
michael anzalone
Great service, very fair prices, large selection of tires n services. Use them for all my auto needs.
Fritz Galette
I brought my 1998 BMW M3 because it was overheating on a regular basis. The problem was not a simple fix as the car had not been driven much in a few years. The staff at Tire Empire worked with me throughout the whole troubleshoot process and saved me significant $$$ in the end.
Danielle Russo
Always a great experience dealing with wil John’s staff there the go to guys for wheels tires and much more 👍 …
Jonathan Weinberg
Tow truck took me here for a flat tire and I can't believe the repair was done so quickly and affordable. Fantastic experience.
Michael Clarke
Great shop excellent staff.. Do all the work super fast and professional .Very honest they do not try to sell you on extra work and bang you over the head..
Anthony Torres
My go to for wheel alignments. Great professional service. My experience was great.
Kathryn Gilson
Everyone who works here is respectful, and over the past 2 years I have found them to have reliable and friendly service.
sammy4797
Quick and easy. Staff was communicative.
Pawel Grabowski
Great place, I always come here for any car needs. The staff is friendly and professional, would recommend.
Joseph Ervolino
Great experience. I am visiting from out of town. Great prices. Fast and reliable service definitely would recommend to friends and family.
Melissa Cifone
Very pleased with the service at Wil John's Tire Empire! Very friendly, helpful, and efficient. The best on the Island! Thank you.
Angela Zaloom
Taking all precautions during this crazy time and still all people I dealt with were helpful and friendly. Always a very professional, quick and friendly atmosphere.
Tony Deleon
One of the better places on Staten Island to buy tires, Rims and get your alignment done.
Mary Perrella
Pros is right! True to their word, quick, thorough, friendly -- I wouldn't go anywhere else. Thanks again for another great job!
Tony G
Great service as usual been going over 20 years with many different cars..
Jack Mcnulty
An absolutely great repair shop. Honest hard working americans...
very few guys like this left in the business
Gary C
I dealt with Vinny at will John tire empire and there was a slight issue with my car but after a phone conversation everything was resolved very professional I would go back there and use them again for auto repairs!!!!
Yaniv Shaya
Great service, reliable, been bringing my car there for many years.
Dave Mcaleese
Would not go anywhere else for tires these guys know there stuff had 4 tires put on my bmw took there advice on a Perelli tire and the car rides great thanks guys
John Melidones
when it comes to a mechanic, for me, all I want is honesty and fair market pricing. You get that and “old school” customer service.
Mike Merizalde
Its was very good service very happy with the work they provide for my car and very friendly people thank you
Kevin A
Great place, great staff, fast efficient, reasonably priced. Have been using for years. Would go no other place.
Highly recommend.
Nithin Thomas Kannanmannil
Very good experience. Professional team.
Sergey Matsiyevskiy
Professional, courteous and honest. Today I brought my second car for a repair.
Amy Marventano
Great work awesome employees great prices they take pride in the work they do the owner will make sure your happy before you leave
Eric velez
Will John's is the place to go, if you need any work done on your car. They are professional and courteous!
John BACENET
Always fell safe bringing my car there
The most honest mechanic you can find......and excellent work
Jorge Berrios
Always top notch service. Can't complain. I recommend your establishment, to any of my friends. Will continue to be a loyal customer.
Edward Gomez
Always great service . Always do what’s best for the customer.
Mike Anzalone
Great staff , honest and fair prices. Drop off and pick-up your car when your ready.
Zaur S.
These guys are professional, courteous and very helpful. Ones again very happy with their service.
Emmanuel Havre
Great place to service your car or buy tires, prompt in completing the work and always easy to communicate
Christine
Great service
Friendly and great prices
Will go back with my two other cars
Michael Meli
Excellent experience awaiting call back to replace rear tires that were not in stock
Aisha Zarate
Great service, great communication, overall had absolutley wonderful interactions with them i highly reccomend for everyonw to stop by!
Anonymous
Fantastic service
Reliable
Honest
Will only do what’s needed
Look no where else
Joseph Coughlan
Fast! Honest! And extremely professional!! Thank you rob, for keeping this great place going!!
I tell everyone to go to tire empire
Sandro Gugz
Best auto service on staten island, great customer service, great service tech's and all your automotive needs ,Robert runs a great shop
Danny Brusco
Highly recommend them for all your auto needs clean professional,taken care of in a timely manner
Jonathan Formichelli
great service and staff. I would recommend to anyone looking for good mv mechanic service
Chris Fasano
I went in for a wheel alignment. The staff was pleasant and I was satisfied with the work that was done on my vehicle.
Andrew “Drew” Hechtman
They treat u like family.. great service..
Always pleased with result
Always paid attention to my concerns