Reviews of Sullivan Tire & Auto Service. (Tire Shop) in Manchester (New Hampshire).

Sullivan Tire & Auto Service

127 Reviews

70 Comments

Tire shop

Tire shop

921 S Willow St, Manchester, NH 03103, United States

Description

Information of Sullivan Tire & Auto Service, Tire shop in Manchester (New Hampshire)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Sullivan Tire & Auto Service

Popular times

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Reviews of Sullivan Tire & Auto Service

M H

I am always so impressed with the professionalism and friendliness of the staff here. I am often not spending a lot of money, but that does not affect their attitude toward me in the slightest. They do not upsell and they sell good products.

Julie St. Pierre

Nice and Professional staff. Location of store so could walk to other stores while waiting. Updated me during wait time on what stage they were in. Good pricing. Rebate. Clean waiting room and bathrooms.

John Pietroniro

Great customer service even when they don't do the work scheduled. My father In law had perfectly good tires on his vehicle and instead of just installing the new set he wanted, they questioned him, educated him, checked his alignment and sent him on his way at no charge. The could have easily just sold the set of tires to him but instead, they did the right thing and told him his tires were in great shape. Kudos to you Sullivan for being a value driven, honest company. You solidified the reason I sent him there in the first place!

Jon M

Found a screw in my tire and called at 10am. got me in at 2pm, patched my tire and changed a brake light in one hour. 45 bucks. Great experience.

James Kobelenz

I was very impressed by the quality of service I received. I ordered my tires at 5 on Monday and was able to get an appointment the next day on Tuesday. Shortly after I received an email stating that the truck was already loaded they apologized that my tires didn't make it on the truck because it was already loaded but they were able to get them there the next day which I was very impressed and had them on in a matter of hours. Very professional. Along with the Professional Service I got to substantial rebates which no other Tire Company could match so I had a very great experience with Sullivan Tire Manchester New Hampshire. Thank you

Justice Muhammad

Got a good deal on four Goodyear Eagle touring tires. Got in and out in a respectable time frame. The feller behind the desk was quite a conversationalist. He kept me entertained during me wait. I've been a loyal consumer of Sullivan Tire, the service and products meet my high expectations.

Daniel Woods

I made an appointment following up from an oil change that it was recommended that I needed new brakes for my car and that it is best to do them both at the same time . I did get a quote at that Manchester store on South Willow Street . I made an inquiry about the cost of the job and asked for a better price there was no special coupon for service work at this time offering a good discount . The following day last week a store employee called me and he had spoken to the manager Matt and they ended up giving me a better discount that I was satisfied with . On July 8 th I dropped my car off and the service writer Randy went over with me what would exactly be done. I was told me car would be there for a few hours and Randy drove me home and picked me up when the car was ready so I didn’t have to hang around. I was very satisfied when I picked up my car and was told to go easy On the brakes for the first 1,000 miles to break them in . I have been a long time customer of Sullivan Tire and have always had a great experience and the quality of work has always been superb . I want to thank Randy and Matt the manager for working with me and of course the team at the shop who worked on my car .

Beth D

This small place.... Why would you go here with so many tire mega stores around the area right???!!! Well, that's what I thought until a friend of mine had the most honest and fair experience with her jeeps e-brake. So I tried them out for myself and the men who work here were so friendly and welcoming. I am very happy with the service and the pricing and I know they weren't after my money they just wanted another happy customer to leave their store in a safe vehicle. I haven't had a warm fuzzy feeling ever spending money for car maintenance ...Until today! I am family for life now. Thank you guys. I'll be back soon!

Ernest Carrion Jr

Competitive prices great mechanics and service writers ,helpful and very nice business, my go-to for my service needs they also do factory inspections and service work , and follow the car makers recommendation for service during or after the warranty.

Giselle Odum

Great experience! I went in with one flat tire and was told that all tires needed to be replaced. Nick was great at explaining the reasoning and was not pushy at all. The team is definitely knowledgeable. Gilbert worked on my car and did a great job! Thank you so much for your help and recommendations!

Gregory Boenis

Matt was fantastic. He was easy to work with and let me drop both my vehicles off for the day on 2 separate occasions for inspections because I work close by. I work in the same industry and he’s someone I’d gladly work with. Professional, easy to communicate with and upfront. Thanks again Matt.

Ronaldo Faria

I was in another place, and they were so rude with me by my looking, I was working so it’s suppose to me have paint in my clothes. But here everyone is extremely friendly, Bill Reister is a great worker, i will come back here more times!!!

John Leonard

I woke up to a flat tire. I brought the tire in without an appointment and they were very busy and booked for the day. The service writer said he would find a way to get it done if I could leave it. I came back at five and the tire was good as new, it was just a bead leak.

Alexandra Shilo

Had a great experience here. I called Sullivan right after calling AAA when I got a flat. It was 5 mins before they closed and I was not expecting them to answer (most places don't that close to closing). They answered and fit me in the next day first thing. They worked quickly to change my tires and the staff was honest and reliable. They could have sold me an alignment but honestly told me I didn't need and alignment or new rim and instead and took care of my tires (and rotation, etc.), plate lights and a couple of stripped studs for a low cost. They also turned off my maintenance light (which was neglected last oil change). I feel like we all have trust issues with garages. A lot of times I have my dad or partner confirm I need something before a garage tries to sell me something, but I really felt they were honest here and did a good job (and quickly) and went above and beyond.

Rebecca Ellis

The staff are all friendly and professional at Sullivan Tire Manchester. I trust them with my car and never worry if they're going to screw something up or over-recommend services. They make honest recommendations for what my car needs. Over the last 4 years, I have needed maintenance and repairs big and small. When possible, they give me options for what tires to choose or how to fix whatever issue my car may be having. The prices for parts and service are reasonable. The assistant manager Matt G. is kind and very helpful. Great place!

Cheryl Parraway

Got 2 tires put on the rear and was in and out on schedule. Thanks for the great service.

Brookie Leach

Went across the street to their competitors. They flat out said I’d need a new tire after putting fix a flat in it. They also said they were slammed and couldn’t see me. So I walked across the street. I always went to Sullivan in my old home town and should’ve known that they’d take care of me. The second I walked in they were friendly about my situation. They explained WHY I needed a new tire and were sympathetic of the fact it happened to begin with. They offered me a tire and a price cheaper than their competitors across the street. 5/5 stars for being human, empathetic and kind. I appreciate it boys!

Scott Rienert

Great service today from Mike Sullivan. It was my first time using the company as a consumer. And it was a fantastic experience. Great honest advice and great discounts without asking. Appreciate all your service. Scott rienert

Stephen Harmon

Was expecting to pay $90 since a lot of shops don't count working on tpms as tire repair at the flat $20-$30 rate. But got my leaking seal replaced just for $30. And they did a thorough courtesy check and brought a bunch of things to my attention that I will fix in the future. Also had cable in the waiting area so wasn't too boring.

Andrew Livengood

Called to "schedule" an apt to swap 4 tires. I said I was available anytime but I'd be waiting with a baby so let me know when to come. 10:30 was the time they gave me. Arrived at 10:30, checked in, explained I would be walking around the area with my baby and asked how long it would take. I was told a couple of hours. I said OK, I'll be back in 2 hours. Came back at 12:30 and they hadn't started. The most annoying part... The Seabrook location did THE SAME EXACT THING 2 days earlier. Whatever "system" is in place for scheduling jobs is either not working or is not being followed by employees. My wife and I both do outside sales and replace winter and summer tires on both vehicles quite often. I can't see is ever using a Sullivan tire again after these 2 rediculous experiences. Update: I was contacted by customer service who was very understanding and sympathetic to my lost time and frustrating experience. It's good to see a company that follows up and wants to retain everyone's business and keep positive advocates in the community. I may give them another shot in the future.

Ron Evans

I have done business with the Sullivan's on and off for over 40 years. This past year I was replacing all 4 of my Pirelli tires PZero's with the Newer P7 all season's. The Staff here are very knowledgeable, were able to give me a very reliable quote along with the various service options. I average more than 100 miles per day, (approx 20,000 miles now) the tires look awesome still no signs of wear. I place this towards the alignment they had done, and check when rotation of tires is done.

Ren Tetrault

Professional & quick. Had jeep towed and brought here when wheel all but fell off. They took my jeep right in no prob and fixed in fair amount of time. Price for work was completely reasonable. Thanks, saved the day.

Kevyn Bollinger

Knowledgeable and trustworthy. They tell you what is wrong, what options you have, and what it will cost without trying to up-sell. Several times they have been able to give me a heads up that something wasn't sounding or looking right and would probably go bad in the near future. Six months later I'm back and they fix it but the heads up is very nice.

nathan bailey

Excellent shop, I have been coming here for a while with my two cars to basic maintenance and repair. The staff and manager Tim have always been great and treated me with respect and provided great advice. I have shopped them and their prices are competitive for the level of service we receive. I would highly recommend this shop

Coletta S.

Everyone is so kind and makes sure they give you the best service. I always choose to go to this Sullivan location over anywhere else because of the consistently amazing service.

Matt G

Friendly welcoming staff and techs performed oil and tire change ontime. Thank you. I drive 40 miles to come to the Manchester Willow Street store and this is why I do.

Rico Raccoon

Awesome service. Great techs. Good prices. Worth the drive from Concord, NH for tires. Were honest about what other issues they found with my vehicle and worked past closing time. Very satisfied.

Renan Olivier

Sullivan Tire &Auto is a good place to shop for new. They are nice people and commit to help shopper to find the tire that will save one some money. I recommend Sullivan to anyone who may need to purchase new tire.

Jon Ford

Prices are average. They were kinda slow replacing some tires for me but they were able to take me in on a moment's notice. I give them 3.5 stars. Not quite 4 but better than 3

jay faisal

Very fast and professional. Thank you tim for getting me the tire in short notice I will definitely recommend anyone to your location. Also who replaced the tire he was very very fast and professional.

Vladimir Gurfinkel

Excellent service. Friendly people. Replaced damaged tire and saved my day. Thank you!

Joe Locke

Got me in an hour before they closed for a 45 min job and gave me multiple options on what I could’ve done. Great place

Derek Askham

Great shop. All the employees were super kind and walked me through the details of their work and recommendations. I wish every shop was as thorough and customer oriented as these guys! Will use them for any future services.

Joseph Lenney

Manchester location - Great fast service and took care of everything that i needed done. Will definitely recommend and return for future service.

Fr

I absolutely love this place. Matt Pinard is AMAZING and his coworkers Matt and Tim are great. You can rely on them to fix your problems quickly and a thorough State Inspection.

Lynn Davis

Love the online scheduling option. They take good care of my car, and I never feel like they're lying or taking advantage.

Randy Macarthur

They are a great bunch of people. I have all my services done there on both my vehicles I'm more than satisfied with their service.

Ric Babel

Went in to have a tire puncture repaired and found it needed to be replaced. Tim made sure to get a new tire brought in and had me out ASAP. New tire was covered by the maintenance plan I had purchased.

James Fuller

Bill did a very good job having tires put on my car and it was fast service good place to go

david czachor

Called to set up an oil change. They said they could get me in the next day. In and out with no problem. Fast, friendly service.

Jeremy Szczepanski

They do a thorough job and were very good with communication and keeping me updated as to the progress of the job. Great customer service and very friendly!

Seth Bunke

Whole staff treated me right, took care of my tire issues, didn't cost be a bundle. Even got me to work and picked me up when they finished. Solid experience. Two thumbs way way up.

Brandon Pike

Matt was awesome! He accommodated me in a situation and was an absolute rock star. Great staff extremely efficient. Well done. Thank you

Maryjane Miller

Wonderful place with great people. They are awesome.

Richard Dichard

Fast and friendly service. Added services during this appointment and those services were accommodated.

Stew Puddy

They treated me well on a set of Michelins.

Kimberly Brito

Quick and honest service! My experiences here are always pleasant. I even got ten dollars off for being the guest of the day!

Alexia Perdikes

Quick service, nice waiting area, both inside and out. I get everything from oil changes to big fixes here for a good deal

Anne Hoffler

The men were very friendly, helpful and professional.

Jasmine's Landscapes

Friendly, knowledgeable, reasonable price, and fast....Great service all around.

Robert Champney

Went in and got my tires done same day. Fantastic results.

Mark Nataros

Honest repair shop, does not try and oversell you or lie to you about what you need. 10/10 would recommend.

H Collins

Tim Raymond runs an honest shop delivering high quality repairs and excellent customer service.

Kacie Holbert

Been going for years and they always give me great service and quick repairs.

Heather Gagnon

Matt and Cam were friendly, understanding, and helpful. I couldn't be happier. Thank you!

Sean G.

Always on the ball, these people run a great tire and service shop.

Stephanie Fournier

Great, consistent service provided. Professional from start to finish.

deborah kaizer

They give a very good price. Are kind, live that it's a family owned business.

missbeaty101withmichelle pouliot

They gave me the best deal on tires

NHfog

Excellent communication and assistance with decision making.

Ritarose Williams

Great customer service and overall service. In and out in less than an hour!

Mrs. Onan

Perfect is enough to describe this place and staff

Robert McHenry

Great Staff, product and service!

Scott Wilkins

Best place for tires and service

Frederick Vogt

Very alert and friendly staff.

Susan M Burke

Quick, fair, thorough

boyd watkins

Great service

Shandra Plourde

trust for tires

Christopher Johns

Fair enough

Pam Dalpra

Always very professional and fair prices.

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