Reviews of Mavis Tires & Brakes. (Tire Shop) in Manchester (New Hampshire).
Mavis Tires & Brakes
1895 S Willow St, Manchester, NH 03103, United States
Description
Information of Mavis Tires & Brakes, Tire shop in Manchester (New Hampshire)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mavis Tires & Brakes
Sunday
9 am–5 pm
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–8:30 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Mavis Tires & Brakes
Called in on a Saturday morning trying to fix my flat tire and spoke with Aaron. Despite being very busy, he was able to squeeze me. He was incredibly kind and helpful. I didn’t wait long for my tire to get fixed either. He took his time explaining the warranty coverage that I had but didn’t understand. Would definitely recommend this location. Overall great experience and wonderful staff! Definitely going back for additional repairs on my car.
The employees working there are all very good at what they do. I went there to get my tire pressure sensors looked at. The other place I took my car to said, they would need to order 4 new sensors. I then decided to take my car to Mavis, based off of a recommendation from my friend. All they had to do was get my car to relearn the sensors and, that fixed it. The employee named Mark helped me with everything. He was also, nice enough to help me get tree sap off of my car, without ruining the paint. The prices were very fair and, far better then other places I have taken my car to. All of the employees that work there, are very nice and, they have a great sense of humor. I’m definitely going back here, whenever I need stuff done to my car.
Quite good service, reasonably priced winter tire changeover. They caught that my back break pads and rotors needed to be replaced and this was corroborated during a vehicle inspection. This place was cheaper than the inspection place to get that fixed. That took quite a while but I am grateful as they were able to fit me in despite me missing my appointment. Eric at the front was friendly, waiting room has outlets and wifi so the wait was fine with my laptop.
I’ve never been so quick to leave a review. You can’t go wrong here! I’ve been coming to Mavis since I’ve moved to NH and have always had a great experience. Today was no different. I came in today after work and they were able to get me in and take care of my flat. Always professional, honest and dedicated to customer satisfaction. A special THANK YOU, to Megan Todd and Josh l, for squeezing be in at the last minute.
This place is so wonderful! I went in to get my tire patched and even though they were short staffed, they took on the job and got it done quickly. Extremely kind and pleasant folks to deal with. Will definitely be coming back for anything I need in the future!
I was very happy with the overall level of service. I was able to drop off my car at the appointment time promised, receive a plan of attack, and have my car back same day. Pricing felt competitive with my long term mechanic and other options and the issue was resolved. A lower cost alternative was also presented to boot. I would not hesitate to go back.
I'm really happy with my snow tire installation. Very efficient and very reasonably priced. Garrett was wonderful, patient, and helpful in the process, and the whole team in general was great. I'll definitely recommend this tire service to friends and family.
Just leaving Mavis now and I have never been more compelled to leave a review as I am after the incredible service I just received. Not only were Mavis prices extremely fair and competitive, but I walked in there for my appointment to get 3 tires put on and was greeted immediately by Aaron. He was extremely kind and welcoming and I was blown away by his honesty when he went out and checked my tires and told me I really only needed 2 tires because the other 2 had plenty of tread. I was told by another place that I NEEDED 4 new tires. Not only was Aaron honest with me and saved me a lot of money on a tire I didn’t really need, (teacher salary here so this was huge) but he also went above and beyond to check out a sound I was hearing with the suspension. It truly was a breath of fresh air to not feel like I was being taken advantage of as a girl who knows nothing about cars haha. Mavis in Manchester has truly earned my business for life. Thank you Aaron for all your help!!!
Jessica
Every employee at Mavis was amazing! I was a walk in custom with an impact bubble and they got me in immediately and very quickly completed everything and got me on my way. I didn’t know the business was there, but will definitely be returning and recommending them to family and friends
Mavis-Manchester recently replaced all four tires on my BMW. After receiving an astronomical quote for new tires from the dealership, Mavis-Manchester took good care of me and saved me hundreds of dollars.
The manager Aaron was professional, friendly, and one of the most knowledgeable car technicians I’ve encountered. He made me feel valued as a customer and treated my car as if it were his own.
The location is tidy and convenient (across from the mall). I highly recommend and will definitely be back.
I usually get all my tires here, they were great when they were NTB! Now they are trying to squeeze blood out of a turnip with their limited staff. Management is none existent, district isn’t stepping in to help out. The person who assisted me was very irritable at first but rightfully so seeing the condition of the management structure. I couldn’t get a state inspection as they recently had their license pulled from what I was told by staff. Waiting room no longer has free coffee and the floors are filthy. Hopefully they are able to turn it around as this location has always been my go to for tires and maintenance.
I'm from out of state and I noticed some wobble in my steering while driving. I called this location and spoke with Aaron. he was able to get me in and diagnose the problem very quickly and on short notice. He is 100% honest and did not try to upsell me on anything. I will be sure to be back if I'm ever in need of automotive repairs in this area!
One of the top 3 best customer service experiences I have had! I was on a road trip and one of my tires developed a severe leak from the valve stem. I pulled into Mavis on a Saturday morning without an appointment. I spoke with Aaron who not only said they could get it in that day but took it in immediately to see if it was something simple. It was. He had us back on the road in less than 20 minutes. Aaron was polite and professional and couldn't have been more kind! Excellent job. Thank you.
After calling a couple other places that wouldn’t even look at my car for a few days the friendly front desk guy at Mavis “squeezed me in” and fixed the hole in my tire in under 30 minutes. And it was cheap too! Super friendly, great service, will definitely be back with any more issues with my car.
Went there needing to be back on the road asap bc of a screw in my tire. David helped me very quickly and was super nice. They were able to plug and patch the hole and I was driving again within an hour. Picked them after having an equal experience in Woburn MA as well. Thanks!!
Aaron was beyond amazing as well as everyone who worked on my vehicle! The timing was perfect and they were so helpful! Thank you I will be back!
Went to get 4 new tires after work. Spoke with Aaron and he helped me right away. Very friendly and professional! Strongly recommend!
The guys here are great! They got me in at the last minute and hooked me up with some great tires. Thanks! A++++
Had my tire done they didnt have it in Manchester so Aaron went to nashua to get one for me and had my car ready the same day thank u jish fir getting the job done fast and thank u Aaron for going out of your way this place is the best in Manchester bu far
Excellent experience in purchasing a new set of all-season tires. Garrett was highly knowledgeable and effectively communicated the features and benefits of the various options. Installation was timely and seamless.
I would like to thank David Child's and team for a same day serves, I bought tires and they did a car alignment. Very friendly and fast thank you so much
I wanna say “Thank you,” to Alex, he was so friendly and really helped me out big time. I called 2 hours before closing to get a price on changing my back breaks, since I work with kids and I use my car I need my car to be safe to drive, he allowed me to come in and gave me a great price. Also I’d like to thank Matt who was the one fixing my breaks. Both you gentlemen are life savors!! I will definitely be returning for future car issues, because I know I can always count on them 😁
aaron provided awesome service, he was very willing to help and explained everything. I will for sure be back in the future.
Excellent service I would highly recommend Mavis tire and brakes. Austin was great. He was very knowledgeable , friendly and professional. He did a great job.
Always personal service with straightforward explanations and they stick to their quotes.
Customer service was Great had me in and out. The price was good as well. Had a flat and needed a new tire
The people here are exceptionally nice and go out of their ways to make you feel comfortable. First time being here and I would choose it over many places. Also the company is 100% honest with you about your vehicle.
Aaron’s customer service is amazing. Made my tire experience so easy. Highly Recommend!!
Drove from Derry to Manchester, the guys here were awesome!! Took my car in right away, and was out in no time!! Excellent work!!
Excellent service, guy at the front desk is super cool and happy to be flexible with you when needed 😁 …
Great service and a fair price. I’ve had two cars in here in the past month for new tires and have been very pleased.
Staff waa very friendly and knowledgeable. Tiffany did a great job and I was out of there in less than an hour
I had the best experience with Mavis Tires and Brakes. They are very customer-focused and have excellent attitudes! Explained everything to me that I needed to know. I used the Manchester New Hampshire service center and I highly recommend them. Eddie was awesome and check out with Alex was just as awesome. Mavis will now be my new Service Center! Thank you to the both of you!
Omg I have never had this much care for my vehicles. Brought in my daughters car for a tire replacement and they made sure the car was super safe for her to drive. Staff was super friendly and they talked me through everything. I would recommend them to anyone!!!
These guys are awesome. Professional staffing and team, reasonable prices, and fast service.
Everyone was completely helpful and quick to get my truck in for all 4 tires and alignment! They beat every price quote I received from competitors by 10-20%
This is my 3rd set of tires I’ve gotten on 3 different vehicles and have never had a problem with uneven wear or even a flat tire.. I highly recommend saving your time and money by getting your tires at Mavis 👌🏼
Arron at Mavis did a great job with tires for our Explorer. Highly recommend
They took me in for a walk-in flat repair, I’ll definitely be back! Highly recommend.
Excellent work on my tires, brakes. Even gotta a good price on my rear shocks. Did a great job all around for a decent price and reasonable timing with Arron meeting my expectations as well as his employees
Really really happy with my experience at Mavis tire. Super easy making an appointment. Was called back immediately just to confirm that appointment. The person I dealt with at the front counter was really helpful. They took care of the issues I was having in a timely manner and very professional. Will absolutely go back there again for additional service when needed...
Aaron is doing a great job of running the store. Treated me fairly and him and his technician were very honest and showed me the issues with my truck. Appreciate the hard work guys. Keep it up!
Very earnest workers. Nice waiting lounge. Really tried to help but in the end could. Ot find the leak.
Store Manager Eddie was great! Knew all his information and helped informed me on the best option for my vehicle. Great customer service and professionalism. The servicing was faster than expected. Overall really happy with everything and will be going to him all the time for my vehicle
Great guys! Aaron and David helped me out! Definitely will be back for more tires!
Awesome customer service! Was able to get in and out with snow tires for the winter season !
- Thank you Austin
Alex was absolutely fantastic!! Dropped off my Nissan Rogue which needed the entire rear done. He got it done in the same couple of hours. If you’re looking for an honest mechanic with great rates, Mavis is the place for you!
I've been a repeat customer for years with these guys. Always consistent with quality workmanship and excellent customer service.
David, Josh, Jerry and Aaron were all very helpful and friendly! thanks for the new "sneakers" guys!
Tiffany from south willow did a great job Fixing my brakes and with a smile .!
The place is awesome. Matt the mechanic is great. Garett the manager is absolutely amazing
This place is amazing. They helped me out when no one else would. I needed four tires installed that I bought myself. Every other place wanted a crazy high price to install, balance and align. Mavis tire of Manchester was honest and professional with a great price. My car now drives smooth and better than it ever did. Thank you to all the hard working employees who go above and beyond at what they do for their customers.
Appreciate the accurate, timely and professional service diagnosing the problem with my tire/wheel. Will be back.
Aaron went above and beyond . We will definitely be returning customers !
Great service today fixing a tire. Quick and efficient
Needed a tire replaced on our car after I hit a curb. Drove in on a Saturday morning and Justin got us right in. Cameron was the tech and they got us a new tire mounted and balanced, and put it on the car for us since we were driving on the spare. Quick and easy with excellent customer service.
Came by with a single wheel that needed balancing, did it right away. Couldn’t ask for more from a shop!
I got a flat tire on the Everett turnpike, call Mavis. Talked to Erin, he told me to come right down and he’ll squeeze me in. Came down after we put the donut on. He took it in and we left within an hour. Great service!
I had my car towed here to Manchester Mavis Tires and Breaks and my service was excellent. Stephen the manager got my car looked at right away and was honest and upfront with me about the work needed on my car. Unfortunately, the damage was too extensive to be serviced by Mavis, but Stephen and his staff’s honest assessment of my car made me feel reassured I knew what I was up against. Since they couldn’t take care of my car that day, they didn’t even charge me for the assessment. It’s clear these guys take both customer service and safety seriously. Highly recommend.
Garrett and Tiffany were very helpful and polite, i will definitely be back!
Im really happy with my experience at Mavis tire. The person I dealt with at the front counter (Eddie) was really helpful. He took care of the issues I was having with my tire and very professional just the amount of respect giving towards me made me more appreciated of there service Will absolutely go back there again.
Garrett and the guys here took great care of me! Highly recommended.
Great service here! Eddy is very knowledgeable and helpful. They’re quick and prices are great. Got new tires, my suspension & brakes done here and am happy with the work. Definitely recommend their fast service and affordable prices.
Aaron and Austin of Manchester NH at Mavis Tire & Brakes went out of their way to help me when I was in trouble. The care he had for his customers is beyond what other employees do. Thanks Aaron and Austin!
Got my truck right in for new front tires and alignment. Good communication and customer service.
I bought some new tires for my VW online and needed to them to be installed. I decided to pop into Mavis on South Willow on my way home from work late Saturday afternoon to see if they could squeeze me in. Meghan, the fantastic young lady who greeted me immediately as I walked in told me that they'd indeed be able to do the work while I waited. The work took far less than the 90 minutes I was quoted, my time in the clean and cool waiting room was very short. An issue was found by a tech with one of my shocks and Meghan quoted me a very reasonable price for the installation of both rear shocks and even offered to beat any lower price I might find. VWs can be pricy to repair so I will definitely be returning. Thank you for the excellent customer service, everyone knows how elusive that can be these days!
Customer service was phenomenal, I had dealt with 3 other shops mess up my car, or give me false prices. So I was very relieved when I was able to bring my car in with out an appointment, and have all problems fixed at a reasonable cost within 24 hours of bringing my car there. After finding out I had more work that needed to be done than I initially thought, the manager was more than helpful in working out some deals and providing me with the quickest work possible!
I had the best experience here this afternoon. Came in with a flat and they were able to help me right there and then! Also very well priced!
Love this place matt was great to me while working on my car Austin is the best setting me up good people person keep doing what u guys are doing Manchester needs a decent place 😀 …
After being turned away at other shops and not explaining throughly why Mavis tire took me in ordered my tire and had it on as soon as it came in! Super friendly customer service and great pricing! 5 stars!
Garrett helped me out quick and efficiently, recommended shop for sure
Had 2 nails in my tire. Went right in and they took care of me. I bought 4 new tires with them last year and luckily got the insurance protection. They took care of it and didn't cost me anything. Out in under an hr. Won't go anywhere else for tires. The guys there are awesome! Thanks Mavis!
The store manager Rob was incredible. VERY helpful, insightful, and personable. He seems to be running a very well oiled machine as well due to his staff having the same personalities and always keeping the idea of customer service apparent. Sadly these days that thought is hard to come by, but if you believe in the idea of strong customer service skills along with a very welcoming atmosphere, and on top of that great prices, Mavis of Manchester is the place to go to.
I just had a new set of tires put on and an oil change done and I am so happy with the service I received. The store manager Rob is so helpful and polite. They also had the best price on the tires I was looking for for my Jeep GC. I would definitely recommend to my family and friends! Thanks Rob for working with me & thank you to your great team!
I was looking for a new shop to do business with as I am new to the Manchester area. I came across Mavis tire online, so I called and spoke with Isaiah. Isaiah is the absolute best and nicest person I have talked too in a very long time while trying to look for new shops. I was instantly sold because of him and am beyond excited to have my work done here at Mavis. All because of his exceptional customer service!!
I worked with Silas today at Mavis. I couldn’t be more happy with my service. They were very short staffed so they had all hands on deck, which I really appreciated. Secondly there was an angry customer who was rather rude and abrasive. The ENTIRE Mavis team handed it like true professionals. You can’t beat the price and come to find out you can’t beat the service. Found my new tire dealer for my family.
The staff is friendly and thorough. They did a great job.
Great service. Came right out to get the tire and got us right back on the road with no wait. So kind and very helpful to our needs. Thank you mavis tires and brakes!
Great service here at Mavis this afternoon, got me in just in time for the holiday weekend. New manager their, Aaron will take care of you great!
Fantastic employees as well
I stopped there being an hour from home, asking for help on my Jeep because it was all the sudden shuttering, feeling like it read going to break down right in the middle of the highway! I was so stressed and Eddie, the manager was an absolute saving grace! He went out of his way to try to see, I was safe to drive home or was it really going to just break down. He was an absolute gentleman and so was his employees! Thank you guys for not leaving me stranded paying for a tow over 60
miles,!
All the guys I met at Marrvis are amazing! So helpful and straight forward. Helped me with my car and let me know what it needed for work and took me to see the exact things it needs with my own eyes. Super helpful and kind! Definitely coming back here! They were also running a special of $39.99 all 4 tires for balancing everywhere else told me $64-$100. That’s what got me in, and short wait time!
Great experience. Made an online appoint, they called that morning to confirm & said I could come in earlier than expected. Work was performed promptly & thoroughly & came out a lower price than quoted. Would use them again.
Love love love this place!! The workers are nice, make you laugh when in a bind. So fast. I’m and out in just minutes for my tire repair. My friend mike called ahead for me, and they got me right in and it was done so fast, cleaned up the car. 5 out of 5. Will never go anywhere else.
Excellent service. Helped me when in need in an emergency!
Very quick and easy. Great customer service. Definitely recommend.
I am not only impressed by the staff at Mavis, but I am so incredibly thankful. They received a phone call from me less than an hour before closing and told me to come right over without even knowing what my problem was..... I was shocked. I knew I had a rapidly deflating tire, all they knew was that someone needed their help last minute and they were ready to go. I didn't even get there for another 30 minutes, but when I did, they were kind, courteous and understanding. They took their time to find the problem and fix my tire.
They will never understand the amount of weight they took off my shoulders tonight.
To Eddie and his team.... From the bottom of my heart, THANK YOU! I will see you again. (Hopefully not in panic mode next time ;) )
Another company left me with my tps system not working after a flat repair. Mavis corrected the issue and had be back on the road in a flash. Service was above and beyond what was expected. Highly recommended!!!
I am in town for a wedding and borrowing a family members car. Unfortunately in between rehearsal and the dinner I got a HUGE bolt in my tire. I pull over, no big deal, I can just change the tire. I am in a new vehicle after all.... After pulling everything out of the trunk I find and EMPTY spare tire compartment... cool ... call triple A . They send the worst driver ever to help. I'm racing against the clock right now. It's 4:30 all tire shops in town close at 6. Long Story Short, this guy takes forever to get the car on the truck... I definitely don't make it to the tire shop.... I continue to google search, Mavis tire shop happened yo be open until 8:30 tonight! Thank You Lord Jesus. We get towed to the shop, they get us in and out with our repair in under 30 minutes. The Manager was super helpful and accommodating. Just talking to him and explaining the situation, he just spent some time talking to me and totally turned my night around and got me safely back on the road.
Thank you to everyone at Mavis for your help
The winter tire change over price is the best currently. I am super impressed with Eddie the manager. You can tell the team there is on top of things. Had two cars get the tire changeover balance and alignment. Spot on!
Had all 4 tires and alignment done last week and was the best deal in town very fast and professional service at the front desk by (Eddie) took care of mine and Ty Sykes vehicle within a few days apart will be back in the future
If I could give 100 out of 100, I absolutely would!!!! I cannot believe I didn't know about this place sooner! PHENOMENAL service and the prices outbeat everyyy where else around. The guy Brian who worked on my car was the best of the best!! He did a fantastic job on all the different services I got done that day, his customer service skills were unbeatable and he actually listened to me and what I wanted done. This place is extremelyyyy rare in the mechanical industry with their genuine honesty, and professionalism at its finest! Not too mention how quickly I was in and out of there with the several services that I had done! I would very highly recommend this place to anyybody and everybody who needs work done on their car, or cars!!!! I left feeling so happy and impressed! Overall, I just can't say enough GREAT things about Mavis Tires & Brakes and I will 100% be a returning customer from here on out whenever I need any work done on any of my cars in the future. THANK YOU SO MUCH TO BRIAN AND YOUR TEAM!!!! ☆☆☆☆☆☆☆☆☆☆ 10/10 Stars!😃
Everyone who I dealt with here was amazing and wonderful to work with! Made it easy and painless. As a women I felt very comfortable and not jerked around about a lot of things, it was seamless and they were really nice to work with. Thank you Mavis Tire team
Had to come in after I destroyed my tire on a curb, extremely pleased with the service and help I received. Eddy was there for me the whole time and got me a good deal in a tight spot. Day was ruined but the service at this shop made it a bit better.
Arron and crew did a great job. Great prices.
The guys were extremely helpful. I received an estimate from the dealership for front and back brakes at almost $1000. They looked at my car told me I did not need front brakes just pads, but I did need back brakes I also had a brake flush and it cost me under $500. This is a great place to go, especially since my brake pads are warrantee for life
Went in to get new snow tires put on and a wheel alignment. The guys took care of me and had me out of there in no time. Really appreciate how quick, king, polite, and professional they were. Will definitely come back for future work. #GOBILLS
Fantastic service! I was there for four new tires when they noticed I also needed rear brakes and struts. They informed me the cost for that to be done which was very reasonable. Super fast!
Isaiah and team are always easy to deal with, I came bought 4 brand new tires with a lifetime warranty! They were helpful, kind, and weren’t looking to just make a sale. I’ve had a worker named Austin go out of his way for advice and in detail show me what they were going to repair on my car. I recommend and will continue to recommend family and friends to my local Mavis. Thank you guys!!!
Mavis Tire & Brakes on South Willow Street, Manchester, NH is THE auto service center that will treat you right with professional, prompt, courtesy service, knowledgeable staff and mechanics. Ask for Eddie, Service Manager!
This is a wonderful place. The people who work there are amazing and very friendly. The gentlemen that helped me answer some questions on the phone, Brian or Lumber Snack I think it was. Was so courteous and was very knowledgeable with the questions and concerns I had. I highly recommend speaking with him for help with your Rubbers.
Very time efficient and very friendly. Manager eddie was very kind and honest. The work was done properly and well within any expectations you could have. Definitely coming back here.
Update came back and guess what they took care of me again and didnt break my pockets
I brought my car here knowing I had some issues that another mechanic had told me about. What I didn't know is everything else that ended up being wrong with my 07' Murano, Austin was so honest about everything that was wrong with my vehicle that no one else had told me about. I got my brakes, rotors, both outer tie rod ends and an alignment done for a reasonable price and they did everything in just a few hours! I will be a repeat customer from here on out and highly recommend. All of the guys there are very nice and honest. Brakes are also lifetime warranty!
Had a 1030 appointment for a tire rotation and an oil change. Took an hour and a half to get done. Eddie and the team felt bad it took so long so they made the tire rotation free and took 5 bucks off the oil change. So they made it right in the end. I was not to disappointed when I left.
Great service and great prices. The staff is friendly and helpful. Ordered my own tires from Amazon and had these guys install them. Very happy with the service.
Amazing customer and vehicle service at this store. Silas makes sure you and your vehicle are taken care of. Highly recommended !
My experience with Mavis was excellent! They were able to service my vehicle the same day that I called. My wheel alignment took about 20 minutes. I was in and out, and I couldn’t have asked for a better experience.
Awesome customer service they repaired my issues. Is family vibe! Aron and Billy are the best in town!!!. Hit them up for you’re next Service! 🤘🏼🤘🏼 At mavis tires & brakes! …
Great experience at Mavis, got tires, alignment and they let me know of some things that are gonna need attention soon that weren't on my radar. Great friendly staff. They got some deals. Will be back
Alex was amazing helped me out and set up us on a flex plan yo take care of me while the store manager Eddy helped me apply awesome guys
I had trouble with my brakes late Saturday afternoon and the folks at Mavis went way out of their way to help me out after other locations refused. They fixed my problem so I could make the 50+ mile drive home. I was well taken care of by the manager and his crew! I highly recommend them.
I was looking for a new shop to do business and I found the perfect place at Mavis tire. Eddy is the absolute best and nicest person I have dealt with in a long time. This is my new garage to do business with all because of the exceptional customer service.. thank you…❤️
Austin was super helpful and recommended a great set of tires.
I’m not one to write reviews but I had such an amazing experience I couldn’t help myself! Nick and Isaiah were extremely helpful and kind when I had no idea what to purchase for new tires! Austin did an amazing job and even fixed up a few other things at a reasonable cost! 5/5 will be go there for any future problems!!
Alex was most professional and accommodating. I was very pleased and will share my experience with family and friends. Thank you for excellent service!!!
Isaiah Garrett and eddy were a great team and got me in and out on 4 tires at a great price Isaiah especially made my experience the best👍🏽 Duncan made sure I was safe with a test drive as well …
Dropped by for an oil change today. I Got a chance to talk to the manager Walter and some guys from the shop Marc, Eric, and Tim. Bunch of great guys. They looked over my truck for me while it was there and all is good. It’s a great feeling having a place you can go with your vehicle and just toss them your keys and know they are going to take care of you. Thank you guys.
Excellent service! I will recommended to everyone.
Austin was very kind and provided great customer service and helped me work on a solution for my tire issue...thank you for all your help!
Stopped in, without an appointment, to have some tires mounted and balanced and had some request on swapping tires on the vehicle to different positions (directional tread and staggered sizes front and rear). The manager was very helpful and knowledgeable. He made sure that all my request were taken care of, and assisted shop techs where needed. Understood that my wheels were reverse offset and made sure they were treated as such without any damage to the wheel. The shop techs were very fast and efficient, taking less time out of my day. My truck has never driven smoother, perfectly balanced all around. Will definitely be back for any service they can provide in the future.
Very professional staff, always fit me in, in a timely manner very reasonably priced
Everyone I interacted with from the initial phone call to picking up my car was super friendly! They made the stress of dealing with my tire blowout so much easier. I will definitely be back!
Great customer service. I had my tired repaired and I was in and out within minutes. Highly recommend.
Great work. Manager Alex was awesome and the techs were amazing. Will be coming back here
I purchased 4 new tires and they were able to get us right in to balance the tires and do an alignment. The tires ride like a dream.
I was on my way home from visiting New Hampshire and my car broke down on the highway with my family and pets. Long story short, rented a car to get the family home and had to stay for the over night. Rob was referred to be my a local resident and when I got ahold of him that evening he told me that he would help me out first thing in the morning. Brought over my car and they gave me a fair price to have it fixed. Mike did the work on my car and found a couple of other issues that I had that I did not know about. Mike did an excellent job and Rob gave me my final bill which was lower then he had quoted. Kathy in the front kept me calm (lol) and informed as to what was happening with my car. They got the job done as they said they would've, quick so I could get back home to my family. Thank you Mike, Rob and Kathy for all that you did for me! I appreciate it!
Stephen and Isaiah have excellent customer service, Rudy and David were very fast and quick doing my tires. I was in and out within an hour and a half. Highly reccomend mavis tire.
Staff was fabulous! They did a great job and helped me out in a huge way going above and beyond to make sure everything was done for me.
The Guys are great there. Reliable and very professional
I bought 4 new tires this year for my Audi and had to go back today because I had a nail in the tire. They had to replace it because of where it was but that was no stress to me because I took the warranty . Last time the place looked like a storm hit it this time it was like a new place. I said to the kind manager ( not knowing he was the manager ) , did you guys get a new manager he waved and said that's me...I said good job cleaning this place up from last time I was here and the bathroom not only was clean but it smelled good . He said thank you and was very quick at getting me in and out. Good job !
Had my tire replaced at this shop. The mechanics were very respectful and were quick as well.
Just left there an hour ago, got there about an hour and a half before closing time on the eve of the first major snow storm of the year which in New England means tire shops are slammed. I had a rotted valve stem in one of my tires and asked if there was any way they could take a look though I offered him the out realizing how busy they would be on a night like this saying I understood if he couldn’t but I drive a lot for my job and if he could I needed it fixed. He set the expectations that he could get it done before 8 when they close but he could do it. I was out only thirty minutes later . I can appreciate the volume of work him and his team were doing that day and I’m sure were in a rush to finish before closing and he still took the time to help a walk in like myself. I can not say how much I appreciate a devotion to customer service such as this. In my job I’m an account manager and customer service for my accounts is key and to see some one who didn’t have to go that above and beyond but do it anyway fantastic and I will be recommending them at any chance I get they deserve the credit and your business.
Phenomenal group of guys. Hard working, knowledgeable and honest. I would recommend them to everyone. I was in a jam on Veterans Day and Joe helped me out. Right front tire problems. I thought I was going to have to get a full set of tires because my truck is AWD. Joe took a look and said no problem, no need for the tires. I got out of there in a little while for a total of $21 and my problem solved!!! Place was absolutely jammed, but Joe got me in and got me out at a fraction of what I thought I would have to spend. This is now my go-to shop!!
Very professional. Aaron was on top of his game. Definitely will come back
I had a screw in one of my tires late on a Friday afternoon. I didn't have an appt I just showed. They were more then willing to help me and were very thorough and I thought the cost was very reasonable.
Stephen and Isaiah were great! They where very professional and got the work done fast. Would definitely recommend going here to get your brakes and tires done!!
I called for price match and the tire priced was not the tire i needed...Eddie and Alex went above and beyond to get me what a needed at the best price possible...friendly, helpful, n accommodating...I will def go there again
They were quick fast and friendly very easy to work with definitely recommended and will be back with my other vehicles
This is the only place I go too! Isaiah is amazing! I just got a flat tire and NO one would help me because they were so backed up but Isaiah saved my life and had me all set and ready to go in less then 15 mins! ⭐⭐⭐⭐⭐
Called late Friday afternoon to see if they could fix my tire that was leaking air.
With no problem at all, they were able to fit me in last minute and make me feel like a valued customer !!
Very highly recommend!!!!
Took very good care of my car. Very honest and very nice . My cousin spilt her coffie all over and they we're so sweet about it. Steven is great go to him!!!!
The tires I purchased were unavailable EVERYWHERE. Found a set online used for $50 more than what I paid new! EXCELLENT value here at NTB, and Joe even drove to the Salem store to get one of them for me and had it ready for me today. EXCELLENT SERVICE, GREAT PRICE. WILL BE BACK!
Friendly and upfront service. Very happy
Robert was AMAZING! We were driving back to CT when we got a flat tire on the side of the highway. They got us in and replaced our tire within 30 minutes! Robert was so helpful and kind to us, highly recommend!
Christian was great knowledgeable and took really good care of me. Hes a reason I keep coming back.
They're great, and I'd recommend NTB for all tire and suspension needs. Their staff is friendly and professional. A couple of the older guys in the shop are slower than some people like, but their work is flawless.
Steven and issah were very accomodating to help me and I appreciated their attention to all my issues. I had to go back several times, and they kept trying to satisfy me with my issue and I appreciate their commitment to resolve my car problems.
I’m not one to write reviews.. so if I’m writing a review it’s going to be good.. I hit a rock and had to have new tire, cv axle, lower ball joint replaced.. they were very helpful drove me to the rental car place to pick up rental. Everything turned out good mechanically and the car still drives smooth👍🏻👍🏻 …
Some of the most genuine people I know, I called all over Manchester looking to get my tires and tie rods put in my car and nobody could help me because it’s a BMW. Isaiah and Stephen were so helpful and they definitely have the best prices!
I went to get my spare tire replaced, the price was very very reasonable, And as a young female who knows nothing about cars, I thought they’d try to finesse me like other auto shops but they were very up front and honest and kind. Kathy was very sweet and informative, the atmosphere here is very genuine, I definitely recommend!!
I shopped around Concord and Manchester for tires. NTB had the best deal on 50k mile tires for my Camry. I talked with the mechanic and he was knowledgeable, I also had an alignment done. I'd go back if I needed tires again.
The manager was very helpful price matching for me, and the service was efficient and the extended hours on Thursday was very convenient if you work. Thank you!
These guys are the best! I don't go anywhere else. I don't know the names of who I've dealt with but they've been extremely helpful, efficient, and pleasant. I don't know a lot about cars and they take the time to show me and explain what's going on. I trust them completely.
Great service. Fast and trustworthy. You won’t regret going here. These guys are on it!
Alex at the Manchester, NH store took great care of us. Prices and service are great. I would highly recommend this shop for service.
Absolutely amazing service by Austin and Adam I highly recommend them
Took care of our new snow tire purchase with exceptional customer service. We thought we needed tires rebalanced and they took us in and checked and redone the balance since a weight fell off and warrinteed the rebalance.
Great place and the people that work here are absolutely amazing! I work on my own vehicles as much as I can but I came in tonight with an issue that I couldn't figure out. Even though they were very busy (and I didnt have an appointment) they offered to take a look at it and spent time asking questions so they fully understood the issue. Once they figured out the problem they explained it to me so I knew what I had missed and got everything straightened out quickly. They were very professional and treated my kids and I with the utmost respect. I cannot say enough about how great the staff is here. I would reccomend this place to anyone and would personnaly come back here in a heartbeat to get work done.
This is tire and battery so I took my Mercedes Gl350 for tire rotation and balance. The job was promised to be done in one hour. With an appointment set I showed up late and I was in and out in 1:18 minutes. No more vibrations on the highway from unbalanced wheels and tires. No complaints.
Aaron checked my car for oil leak and was very very informed and told me exactly the problem! . Very happy with service!
Quick service when i took my snow tires off. However i did not appreciate the attitude from the technician when i came to pick up my car. Gave me lol about only putting two snow tires on instead of all 4. Which really isn't necessary. Only needed the two for traction to get up my hill.
Great job by Alex and. Coworkers went in for an alignment in and out painless. Keep up the good work fella,s
Had a great experience here. The guys took care of my car and were very friendly and efficient!!
Incredible customer service. Everyone is very pleasant and helpful. They are extremely honest and provide the cheapest pricing. Would highly recommend this location.
Web site allowed booking of an appointment that could not be accommodated. Wasted time travel etc. they get a star for offering to get it in today but it would have meant sitting around for 4 hours waiting. We’ll see how they do tomorrow.
Update: once the appointment was rescheduled the service was done quickly.
Hey it’s Ramon, my man Rob really helped me out today with some tire stems that got ripped off and I’ll definitely be going back to him for any other tire problems I might have.
I am a mother of five and I work at Dunkins these guys helped me out so much with getting our only car fixed that we use for work they are amazing!!!!
All 4 tires done on my truck in a timely manner, great service from Isaiah,eddy, and garret, thank you guys will be back soon👌 …
They were very friendly, fixed my car and got me out of there fast. Thanks again!
I needed a battery quickly as mine just died. After 6 pm install and out within 30 minutes. JC counter per nice. Asked about tires advertise as buy 2 get to free. $186 per tired however I had to purchase the tire rotation plan for life of tires and alignment life of tires which I did not need as I have a car place I take my car to do ever 10,000 miles. So cost was $780 with everything. If tires are $186 and I have to get these others to quilify for 2 free tire I would end up paying more. Not what was advertised. So I will only go back to NTB if needed after hours.
Had a blowout on my trailer a few miles away, Aaron and his crew had me on my way within 15 minutes.
Great experience! Quick service and Silas was very helpful and knowledgeable.
Highly recommend
Aaron was a life saver! Excellent service! Thanks for the gauge too!
Great service, fast turn around.
Prompt, courteous, efficient. Prices are fair.
Eddie is on point and his customer service, professionalism, and courtesy are well above industry standard. Would definitely recommend.
Overall great experience, Had tires mounted and balanced in just over an hour and was good to go.
Kristian was very courteous, friendly, fast and efficient. Would deffifnately recommend.
Great staff, very personable, very knowledgeable, always willing to help any way they can. Highly recommended.
In and out in less than 30 minutes, tire repair, and rotation. Great employees, personable and friendly.
Great place and service. Much better than vip. They scheduled me for an appointment but i was able to be fit in earlier when i showed up. Friendly staff, good prices. WiFi lounge, and pretty quick. I'll be back
Awesome service. Nice staff, quick service, and not over priced. Didn’t catch my techs name but he was awesome. Kept me informed on when they found the issue and what it was.
Great service from Aaron and the whole team at Mavis! Highly recommend.
Amazing customer service!! Lexie is the best!! They did the work I needed at a reasonable price ! I’ll definitely recommend NTB and Lexie!
Thanks again!!
Lori
2007 Focus 😎
Walter the manager not only is that guy a great person to talk to with his assortment of automotive knowledge I saw him install the tires I purchased as well! What a fantastic asset to your company!
Great customer service. Will go here for all tire needs.
I bought 4 BF Goodrich T/A All Terrain K02 for my Tacoma 4X4 from the Manchester NH Store. My 4th set of tires purchased and installed by NTB. I live in Northwest Vermont and made the trip to NTB Nashua because I knew I could not get better service anywhere in New England. Once again the NTB staff came through and provided professional and courteous service. I was back on the road in 1 hour. The tires and installation are awesome. I don't even consider another place other than NTB for high end tires.
I really trusy this establishment.
They are fair with pricing and the customer service is impeccable. I would definitely refer this company to friends family and anyone else that's looking for a good mechanic and tire shop.
Had an oil change done and four tires Kathleen was very nice and took the time need to make is happy and she has a very out going personality
Great service, and friendly environment !
They were able to work with my budget and get my car in there fast and out just as fast will be coming again
These guys are awesome service is always a plus these guys never let you down great store great crew that’s why I continue to go there
Excellent customer service on point and they did a very good job on my Vehicle
Great customer service. Very helpful from start to finish.
Very friendly staff and quick service. They were there when I needed them. Thank you.
Silas was very helpful and checks and communication with me about the service. Highly recommend
They were very fast fixing my tire and called me back with the results right away
Have been going to NTB on S. Willow Street in Manchester NH since the 90's. I have NEVER been disappointed with their products or service. Always done in a timely manner and very courteous.
Christian was so helpful and understanding. Definitely will come back again!!
Stephen was amazing! Incredible customer service and the team did a great job.
David was very nice!
Great service and great guys! 10/10 would recommend.
I've been here twice for tires in the last few months. They usually have the best deals on tires in the region, and so far I have received excellent service here.
Very quick and excellent customer service
Went to get new tires,great price and done very quick with friendly service
Brian Lombard is amazing! Helped me out immensely! GO SEE HIM
Great Service and fast! Thank you Silas for great customer service.
Eddy was a pleasure I would be happy to see him again next time.
Very friendly staff.. took the time to explain the issues with my car and never once tried to upsell unnecessary repairs!
Will be going back for sure!
Went in today for brakes!! The guys there are Great!! Prices are outstanding!!!
Joe is the gold standard for customer service. Very honest and friendly will recommend any to this location. Best prices too
Great service Isaiah sad to see your off the the Salem store , good communication and customer service
Dan was very professional and I've never felt so thoroughly serviced. Top notch lube job.
went there first sticker in alignment they seem very professional and honest from the people I with. $125 four wheel alignment in the back at 4 a year can't beat that.
Silas was professional and courteous. Service was quick!
Dan is the reason I come to this location, his automotive knowledge and kind demenor is why I've followed him shop to shop for years, he informs me of what my car needs but doesn't put high pressure on me to do it now
Great place, the techs know there trade well! The tires they sell at all top rated tires...no cheap knock offs here!
Good service, nice guys. Fit us in quick when we got a flat.
No longer NTB they are now Mavis Tire, even though the sign says NTB and they answer the phone as NTB, won't honor NTB coupons so a bit confusing but low prices
Great customer service!
Best pricing and best quality around easily. Excellent service!
asron v v good at the front desk!
Great customer service. Great pricing! I will be going back!
Great place to service your car. Highly recomended.
Walter and the entire Manchester NTB staff were professional and curtious. Nice to see that there is still great service to be found
I had an issue with a tire losing air. They able to take the car in and find the problem. They fix the problem and I was able to be back on the road.
I get all my tires done here always a great job.
Awesome job
Friendly
Good prices
Informative
Awesome place Joe is the best!! He knows his stuff. I would recommend this place over and over. Sincerely satisfied customer Ronald Theus.
Very respectful and helpful 10/10 recommended and will come back again
Wonderful service taken all my cars to them would recommend every one use them for auto service. JAKE
Had a 11am appointment. Started right away and finished promptly. A great experience all around!!
Excellent service would not go anywhere else
Fast & friendly service.
Awesome service and good price!
Great service. Great pricing. Thanks Eric for taking your whole Sunday to fix my brakes.
They are very professional and took care of my problems
Bryce’s was amazing will definitely be back!!!
Good they are fast
They are very helpful and knowledgeable about car repair, I will be coming back!!!!
They only do tires they can't do anything else Don't waste your time unless you need tires
Nice, friendly and quick service. Will definitely be back again.
Very nice people I will definitely be going back for my next oil change
Great service. Very quick and easy to deal with
Made my appointment at 6, getting change my tires and out in good time
My go to tire place hands down. Great guys!
fair prices, work completed properly and within timely manner.
We’re very quick and fixed the issue
had a friend recommend this place, best advice i could get.
Eddy, Alex and TJ. Are total pros. For sure coming back next time
Great group of guys. Rick, Wally and Joe do everything they can to help you out!
Great tires always the best price and excellent customer service
Great service good prices very accomadating
Competitive prices, fast service, and friendly staff.
Awesome service!
Reasonable prices. Service writers that care to get it right. Techs are topnotch
Great customer service and quick!
Prices were as expected (no sudden hidden "oh by the way"). Service was good.
Came up from NY car was acting up these guys took care of me
Friendly, professional and courteous. And their prices are nice too!
Super fast service. Friendly desk clerk.
Great service, very knowledgeable
Went for minor repairs and tire rotation. Staff was courteous and helpful.
Great people there doing some quality qork!
They fixed my tire and could not have been more helpful.
The manager and employees are friedly and on top of things. Great customer and great experience!
Good customer service and good hard workers
The staff was very helpful, personable and knowledgeable with quick service.
Extremely friendly service and their prices are hard to beat.
Mega area. Fast and easy service and repair.
Great treatment and very professional!
Quick friendly and good price
Great attitudes , friendly outgoing great overall experience
Very pleas d the service I received today.
Great staff very professional Perfect experience😁 …
Great job fast service
Efficient and good prices, deff recommend
Everyone was very nice. I didn't with long for anything.
Great service, Nice guy !!
Timely, friendly and competitive in price!
Great deals. Quick and easy appointment.
Under new management, friendly service.
Forgot my lug nuts at home they gave me a ride to go get them
Excellent job affordable price
The crew here is extremely nice and prices and reasonable.
Great staff friendly people
great costumer service !
Good deals & staff were great.
Good service employee are nice
Good service and friendly bunch of guys!
Amazing service and great people 👍👍👍👍👍 …
Great service
Good fast service.
Technician Eric was excellent to work with.
Great service and great price
Professional and fast service
The prices here are hard to beat!
Fast and accurate quote on work compled.
Fast service and good prices
Great service!
They were extremely helpful.
Great work and flexible scheduling.
Very helpful felt relaxed
Very prompt, knowledgeable and helpful
Quick service and very helpful
Awesome and fast
Great service
Good service right on time
Great services
Good service at a value
Checked the problem no charge
Good tire prices
Good service...
Brilliant service
Super helpful
Knowledgeable and friendly staff
Thanks guys!
Fast, courteous and efficient.
Helpful as always
Very pleasant
Very professional
Excellent
Time of the season for new tires
Excellent work.
Great place
Fast service
Kind courteous professional. Will use them again
Professional awesome, great prices and knowledgeable; everyone in the waiting room was talking about it too and everyone agrees it’s a great place… :)
Mavis Brakes exceeded absolutely all of my expectations! My car started making a loud grinding noise unexpectedly, so I made an appointment online with Mavis in Manchester to have the brakes looked at, based on their reviews. I am so happy that I did! Turns out, my rear brake pads and rotors were completely shot and I had no idea, so the very kind gentleman I checked in with named David calmly explained that they could fix it the same day! It took a little longer than I was expecting, but David kept me updated frequently and a lot of work had to be done to get the car ready and safe. After all was said and done, I got an offer to return for a FREE oil change and to get my front rotors fixed at a discounted price on my next visit! My car has never run so smoothly and I can't thank David and the amazing staff for going above and beyond the way they did! THANK YOU MAVIS!
Absolutely love this place mechanic is amazing and so are the boys up front!
Good customer service, Willing to answer every question and give complete information.
This is in, this is out