Reviews of Goodyear Auto Service. (Tire Shop) in Louisville (Kentucky).
Goodyear Auto Service
3016 Bardstown Rd, Louisville, KY 40205, United States
Description
Information of Goodyear Auto Service, Tire shop in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Goodyear Auto Service
Sunday
8 am–5 pm
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
7 am–6 pm
Popular times
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Tuesday
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Reviews of Goodyear Auto Service
I am genuinely impressed with how much I was able to get done with my car with the price that I paid here. They noticed everything that was wrong and went out of their way to spend a lot of time on my car and even noticed things that I had not. The total price was half of what I would have expected it to be and the staff was really helpful. I will definitely be returning in the future.
Chris and the team at the shop were a huge help getting my car back on the road with an oil change and new tire, even while booked up.
Was really happy to find out that they take Apple Pay too.
Thank y’all so much!
Great service, they took care of my flat tire very quickly right before a three hour drive home, were fair and upfront about price and the wear of my other tires.
Had to take one of the police vehicles in for service. Daniel the manager he is always very polite, very professional and really a nice person. All of the workers know me by name when I walk in that always makes you feel good. I had at our issue and this is where Integrity comes in to play. Someone else may have told me that I needed to have guitar replaced Goodyear found the screw that was in tire and said it could be repaired. I would highly recommend Goodyear on Bardstown Road in the Gardiner Lane shopping center to anyone that needs any work done on their vehicles as well as any tires.
They always take great care of my and my family’s vehicles. It’s an actual shop that I trust what they tell me is going on. I recommend it to everyone I know who says they need something done, and will continue to do so. Wish I could give more than 5 stars.
They've always taken great care of my car here. I moved to Louisville from out of state, and Terry went out of his way to answer my questions when I went to get my oil changed the first time.
Additionally, Daniel called me a few months later due to a recall on a part. He was super professional explaining the issue, and promptly scheduled me to come in.
I've also stopped by to get air in my tires a couple times, and its always been a quick and polite experience.
I never really used Goodyear before, but I am definitely a loyal customer now!! Thanks!
Did inspection on my car for Lyft and Uber. Only cost $30 total! (That’s a deal) I passed. However, they didn’t measure the wear on my brake pads which caused them not to accept it and made me lose a night of work!
I have been a loyal supporter of this Goodyear for 39 years with my business and personal vehicles. Great customer service with loads of talent and integrity at a fair cost! Highly recommended
They have always got us in and out. Store is always clean and just a friendly staff. Ricky had us in and out in no time and gave us the best deal possible with no sales pitch. Honest and to the point. This is the way a business should run.
We bring all 4 of our cars to this Goodyear, they are so helpful. They don’t do unnecessary work and explain to me what is needs to be fixed and why. They always try to get me a rebate whenever they can. The employees are so friendly and make me feel comfortable. Our teenage girls bring their cars up by themselves with no problems. This is a great Goodyear with that old neighborhood feel.
Always great service and fair and honest assessments of any car problems and options to repair. I trust employees I deal with (Daniel, Terry, Rickie and the newest addition to the team, Deborah)
Today, I had my car’s scheduled oil change. Terry and the team at Goodyear are always efficient - and always so nice. They have been my place for car service for so many years. I know their excellent care has extended the life of my high-mileage car. Highly recommend!
Daniel, the manager, and the rest of the crew at Goodyear at Gardiner Lane shopping center have, for 15 years, always taken great care of my vehicles.
Their service is timely and costed competitively. More importantly, the team has gone above and beyond their required services and made sure that I was happy with the service, even when that meant an emergency consultation during a busy weekend.
Five star services.
Came in to get my trailer tires mounted, also fix or replace my tire pressure sensors on my truck. The guys were very friendly an professional. I left my truck over the weekend, they locked it up in there shop. When I picked it up on Monday morning I was in an out. All around a good place to go for tires or tire work done.
Great service. They squeezed me in at the end of the day on Saturday when I desperately needed new tires for a spring break trip. I had not planned for tires that day and was lucky they had my size in stock. So glad they got me in at 4:10 when they closed at 5. I was out by 5. Awesome.
I highly recommend the Goodyear Auto Service on Bardstown Rd. I had the misfortune of needing a nail removed from my tire on the weekend but I was able to make a Sunday morning appointment at this location. Personally, I was in & out in less than 30 minutes and my tire was repaired for free! The staff were professional and honest. I inquired about my need for new tires and was given an honest answer that I can go another couple months no problem. Honest, professional, quick service and weekend hours- can't beat that!
I had my flat tire fixed here, and the process was very quick and fair. Daniel at the front desk is a true professional and good person.
I've been coming here for years with different cars & they always take care of me. Yesterday I found a nail in my tire so had the donut put on. I dropped off the tire around 1:00 & this morning was able to swing by & have them switch it out for me. They got it done by 8am & didn't even charge me! Thank you Good Year!
We were in a little bind.
While visiting Louisville, KY our rear brakes went out.
We went to 2 different places, one wasn’t open, the other was 3 weeks before they would be able to see us. Then we went to Goodyear. They were open and was able to get us in. They completed the work at a reasonable time and we were on the road very close to when we wanted to leave!!!
Thanks Guys!!!
6/2/2017
We are from Indianapolis and were our way to Florida for a family vacation. Just before we hit Louisville our battery light came on in our 2014 Caravan. This was the closest Goodyear. We made it to the shop around 7 a.m. and waited until it opened. The manager and techs were great! They asked if we were traveling and they put us in front of the line so we could get on our way. Our alternator and battery needed replaced. They got us in and out on our way in a few short hours. Great customer service! Thank you so much for turning the beginning of our vacation around!
It’s TRUE! FREE tire repair. I filled out the online appointment form late the night before and sure enough, tire repaired as scheduled the next day. Reyna at the front desk is exceptional: friendly, efficient, knowledgeable and pleasant. Highly recommend Goodyear Service Center and the location at 3016 Bardstown Rd Louisville KY 40205 in particular. Thanks!
Thank you for the phenomenal customer service. I was on a solo roadtrip yesterday evening when my car broke down and wouldn't start. I was so stressed out stuck in Louisville over 3 hours from home. Having to cancel my plans, get my car towed, and book a random hotel last minute was such a bummer. I had called the next morning before their open time because i was so stressed and imagined they might be too busy on a Saturday to fix it the same day. They answered my call before their open time and were so nice. I'm just thankful they were able to solve the problem quickly and repair it by the time I had to check out today. My situation could have been much more costly and I'm happy I had the car towed and repaired here. For having a bad day, I feel like I at least lucked out with the great customer service.
I’ve been coming to this Goodyear for 30 years. The first service manager, Gary, I got to know over the first 25 years, and Daniel has been there 5. Terry holds down the fort at the front. They treat you like family and they’ve never done an unnecessarily repair. My kids go there now. I wouldn’t go anywhere else.
Wonderful group of professionals! My car sensor noted a low pressure tire (on a Sunday of course!), and they were able to get me a Monday appointment and had me come in on that day (Sunday) to do an quick eyeball look (visible nail, split, etc.) and to add air to the tire. I reset the sensor, and on Monday there was no alert showing. On Monday's inspection they found a leaky valve, fixed it, and I was on my way. These professionals are fantastic!
Terry, Rick and all the service people are so friendly and patient. After having my car fixed I visited a friend who is a mechanic and he said they did a great job. I dont know about cars so trust is a huge factor.They have a loyal customer in me!
I was traveling thru Kentucky 650 miles from home and noticed my original equipment Goodyear tire was severely damaged. They were the only Goodyear store open (on Sunday) from Bowling Green to Louisville. I pulled in at 2:30pm and the manager promptly took care of replacing the tire and at a fair price. I will be forever grateful. The only thing I would recommend is that they change the hours open that is listed online. It says open to 6pm, but when we arrived the store actually said they closed at 4pm. -- In no way am I complaining!!! Just might be helpful for the next customer (or traveler) to know. I am beyond happy. To everyone at this Goodyear store, thanks for doing a great job!!!
I had an issue with my brakes while I was in town for the weekend and they got it all fixed for me in one day (on a Sunday) so I could make it home that day. Super nice, good work!
What started as a horrible day (popping a brand new tire at the base of the second street bridge), turned into a happy ending when Daniel answered the phone at Goodyear auto on Bardstown Rd. It was the middle of the day on Sunday and everything was closed. The only other shop open hadn’t even attempted to track down the right kind of tire and When id mentioned I couldn’t get to them until 4:30 (when they closed at five) I was instantly told there was absolutely nothing they could do. I was starting to think I was really stuck. Thank GOODNESS I called this location. Having never had to drive on a spare I’d thought it too far, but thank goodness I made the trek (only took about 15 mins). While they didn’t have my tire at first he tracked it down within minutes and said they could have it in an hour. When I told him I wouldn’t make it until 30 mins before their closing time he told me not to worry and that they would wait for me. From start to finish Daniel eased my mind and took care of everything. They were fast, efficient, fair in price and so comforting I don’t have enough nice things to say. Thank you, thank you, THANK YOU! You were my Christmas hero!!!! ❤️
Went in looking for a new set of tires. Came out with some nice meaty looking ones. It was like a walk in the park, half the time I forgot my car was being serviced. Reyna Bisaillon was extremely helpful without a doubt shes the gal to go to!
Josh & Matt and their team were super patient, took their time and showed me what was wrong. They worked on it past their hours of operation. Just great service all the way around.
I came in with a headlight that was not working and, after calling ahead, arrived a few minutes prior to my appointed time. After waiting a while for them to take my car back, one of the people there came and informed me of the fact that my light was not broken, but simply shifted and was immediately working again. I was very thankful and did not have to purchase a new light. I was not charged for the service which left me with a feeling of great relief in an otherwise rough day.
The people here might not be the fastest when it comes to service time, but they are for the most part very courteous and helpful. I have taken my car here several times for similar issues and likely will continue as the need arises. I recommend calling ahead and asking them if they are very busy or if there is a day they do not think it will be busy if you want to get a faster service.
The service Bay was cool and on top of it and the customer service at the desk was also at A+
Daniel and Terry the managers at this Goodyear consistently give great service.
I would not take my car anywhere else.
They offer free flat repair. However I've taken two different cars there and both times they said they couldn't fix the tire and tried t get me to buy a very expensive tire.
My mother was traveling through town when debris fell off a vehicle in front of her and broke parts of the front grill/bumper. They ensured no major mechanical damage occured and made safe to complete her drive. Thankyou for treating my mother like I would when she was traveling alone!
Have been here couples of times for oil change and tire repair. Staff (especially Terry, he has a lot of experience in auto service) were friendly and helpful even on weekends. As long as you know what your car needs, they will take care of it.
Top notch auto service!!
The staff is ALWAYS hospitable, honest, thorough, and fair. I have entrusted multiple vehicles with them because I know I will receive the upmost service.
We were able to drop it off because there was a bit of a wait. No charge for tire repair made up for it. I'll definitely think about getting my next set of tires there.
I’ve had great service there. I went to pick up my car that was already there and the car I drove up there had a flat. Daniel took care of it within the hour for me even though they were slammed. Because of that, I was able to make it to a family funeral on time. Thanks Daniel!
We have used this location for over a decade. They do excellent work. They have always been very honest with us about our cars and what needs to be done. They staff is always friendly and helpful!
This is my second time back to Goodyear. I’ve worked with the Service Assistant Manager Terry both times, and he’s been so pleasant. He is knowledgeable and cares. I will be a lifetime customer I’m sure!
Ken,Daniel,Terry and all they guys at this location are fantastic. Been having my cars serviced at this location for years and always had good service with a smile. Thanks guys you are the best. Would definitely recommend this location to friends and family.
Had my 2017 civic oil change done
Super fast!
The staff Treated me like family!
Top notch service. I will never go back to the honda dealer!!!!
Tire inventory was low, they did not have our tire size. He tried very hard to find something for us.
Terry and the crew that worked on my car were great. They were informative, responsive, and worked past closing time (keeping their word) so I would have my car for work Monday morning.
Called last moment the man to see me for an oil change service was excellent prompt zero difficulty really think that job was excellent
I have been doing business with that Goodyear Center for years they have a mechanic there his name is Chris he's one of the best mechanics in the city I think so I would recommend Christian anybody that's why I keep going there Chris is the man they always provide good service and is always very nice to me and they get the job done they are very good at what they do I recommend this place to any of my friends
Great service in my time of need. Didn't try and sell me more then I needed. Will make sure I return there next time. I also like Good Year tires.
These guys are the best, I special ordered 5 really big off road tires and they took the time to balance them and tighten the lug nuts by hand to make sure they were a good fit on my new wheels on my lifted land rover
Came in today with a tire going flat and they got me right in. 45 minutes later they had me back on the road. Excellent service!
Wonderful staff, very helpful and courteous! Hours of operation are awesome, even open on Sunday! Typically, that is the only day I'm off work! So, works out great!
Excellent service
Wonderful experience
Consummate professionalism
5 star
Don’t trust anyone more than the guys at this shop. Always take care of me and my wife. Fast and reliable.
We always use Good Year, honest and good work. Ken and Daniel are the best..... manager and service manager. You can't beat them.
Fixed my tire with a nail in it. Took less than an hour. No charge. Friendly service. Great place!
I was happy that I was there right as the door opened at 730am but unhappy that it was 845am before my car was complete with 2 new tires. It just seem to have taken a long time to get two tires installed
Agreed to take on a rounded-off lug nut after a competitor refused. They got to my car earlier than expected and the price was reasonable.
Customer service has always been great, and services always performed in a timely manner!
Excellent customer service. I've done business with them for 13 years and have had great service. Daniel is an excellent Manager.
Fully appreciate the service. I've been a customer for 30 years. Never an issue or problem. Highly recommend.
Gone to this location off and on over the last 13 plus years. Great service and friendly people. Though due to its location it is very busy so its best to get an appointment when possible.
Great place, wait time can be a little lengthy without an apptlointment. These guys are still honest and make you feel welcomed every visit!
Woke up to a flat tire. Was able to get in and out quickly. Everyone was nice throughout the whole process!
I like coming to this Goodyear! The staff is friendly and the service is exceptional!!! Customers know the staff and the staff knows the customers. Been coming here for years!!!
Always honest, prompt service. Have used them for years (with several cars) without a single bad experience.
Very professional customer service and had my car ready quickly
I had the best experience @ Good Year on Bardstown
Rd. Daniel is very knowledgeable and professional . I really appreciate his assistance .
Great job by the counter man and the mechanic. Very fast service.
Cannot say enough about the outstanding customer service at this Goodyear. Daniel, Ricky, and Terry go above and beyond! Thank you!
Put new tires on that i ordered online and had shipped to goodyeat.. Great sevice no issues
Great service. Made sure I had deals and rebates.
It was obvious from the customer service, they really did not care about getting my business and they didn't.
This location is fast, friendly and fair. Glad they are nearby in the neighborhood.
Customer for 13 years and counting. Excellent, honest service.
Friendly folks and good service.
Came in with flat. Quick turn around and great service. Thank you
Very professional. They fixed my flat tire for free!
They found my problem and fixed it in a timely manner. It was expensive though.
Thanks for being there on a Sunday. You guys really made a difference for the week ahead for my wife and I!
Knowledgeable, friendly and trustworthy! Also inexpensive which is always a major plus!!
Fantastic staff with no gimmicks or upsells. Honest people doing honest work
Fixed a tire for me very quickly, great place
Nice staff
Great, personal, service. Fair and honest.
Have a nail in my tire. They took care of it for free
Very professional and friendly good customer service
Worked my emergency flat in, got me back on the road!
Always happy with the service they provide
Good straight talk about my car. Thanks
Service that cares! Kenny, Tom and the guys are great
They will try to find anything wrong
Employees were great and helpful!
Great service and honest people
Great service all the time.
Quick excellent customer service
Excellent customer service!
Great folks to work with.
Service was courteous and fast...
As far as they can!
Always satisfied with the results
Great service!
Great Service!
Fast and friendly
Great work
Great service
Great service.
I highly recommend coming to this Goodyear been coming here for over 10 years now and the service is always top tier. They don't try to nickel and dime you like most auto service businesses. The whole staff is very knowledgeable and trustworthy.