Reviews of Discount Tire. (Tire Shop) in Indianapolis (Indiana).
Discount Tire
10610 E Washington St, Indianapolis, IN 46229, United States
Description
Information of Discount Tire, Tire shop in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Discount Tire
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Discount Tire
Keith Karnafel (TheOnlyCure)
A few years back my truck had a flat. Took it there to repair after about an hour wait (it was busy) had it fixed they said rust had built up on the rim causing it to tire to lose air. They had ground it off and tire was fine. Was getting ready to pay and they told me no charge and just to keep them in mind next time I needed tires. And so the other day I did with my GF vehicle. One tire had been losing air. Turned out rim was cracked and needed new. Showed me tires still had a little life to them that they could just replace rim and use old tire or get new but one tire would have different rim. Given the past curtasy they gave me I went ahead and got new tires and rims. They showed me different price levels and didn't steer me to buy most expensive. My GF Mustang now feels like a totally different car driving. Much improved. Although there were two cars ahead of me vehicle was finished in less than hour .
Suzanne York
Highly recommend!!! Truly GREAT customer service from everyone I talked to in the store. Everyone was helpful, polite and informative. Also unexpectedly received a prorated credit for my tire that needed replaced. Will be back and will refer more people in the future!
Shawn Stinson
I have always brought my vehicles here for tire issues. Recently, there was a mix up and an old wheel of mine went missing. Logan and his team did what I felt was fair and they made things right. I’m fine when places make mistakes, its what they do to make it right. And they made things right. Very pleased with this place and they have a lifetime customer from me and my family!
Brent Gray
This is a very busy shop with non stop phone calls and customer walk ins, but these guys handle business. They are polite, courteous, and run around all day taking care of the customers. I will continue to do business here because they respect their customers.
Randall Schuyler
They don't lie to you ! Walmart does !! Walmart tried to tell me I needed to buy 4 new tires. My tires were 7/32 out of 12/32. Lots of tread left ! I needed one because of a blow out. So I bought a pair 2. The tires were regular $255 a piece. They were Pirelli Scorpion All Terrain plus. 12/32 tread depth when new. I showed the salesman the Walmart app where the tires were $201 each. Discount gladly matched the price and took a extra $7.00 off each tire. All I need for a deposit was $25.00 which I put down. I bought the last set of tires at Walmart because they are open 7 days a week and there so many locations. But with Walmart BS and decepting sales tactics I came to Discount Tire because they have the best overall prices and good sales reputation. Yes, Discount Tire is closed on Sunday, But Sunday is the Lord's day. Not as many locations as Walmart, But the continue to expand their number of locations to do their business. I'm am now and will be a Discount Tire customer for life !! No more Walmart Tire Games and their BS !!!!!!
Angela Yates
Salesman was professional and pleasant. He gave me several choices. Didn't pressure me in anyway. Made my choice and was done in a reasonable time. Would recommend them at this time.
Tina Highsaw
Best customer service ever! Arrived 10 minutes before closing with a low tire and they took the time to check out the tire and repair it working after their hours.
Nicole Franklin
They are the best tire place ever. Prices are fantastic and they have the best customer service. I have only bought tires from here for the last 8 years!
k. whatley (Mswhatleysworld)
Discount tire offers several great services. They maintain tires purchased from them and do other services like check the air in your tires and filling them.
John Price
Very professional, get things taken care of in a timely manner excellent.
Cheryl Dicken
Very nice, courteous employees! Dealing with people in crisis most of the time, and they step up to the plate. Glad they are here for all of us!
Jill English Johnston
Camper tire blowout on our trip. Called ahead to make sure they had the tire we needed. Arrived 30 minutes before closing. Had our tire replaced and ready for us to go in 15 minutes. Thank you!
David Navarra
Great customer service, online and on the phone at this location and others. One of the few places that gets it right.
Steven McAloon
The service was excellent, the speed of waiting in line to be seen however was long very long. The speed of getting all four tires put on plus balanced was excellent.
Jim Clark
Did a fine installation of 6. tires an our class A motor home! Good time frame.
Polite staff. Reasonably priced.
Seth Halton
Worth the wait large wheel selection and service is worth the wait time. Excellent quality of tires and wheels.
Jason
Great as always. I had an appointment for Saturday, but ended up with a flat tire on Friday on my way home from work in the early morning. They were able to get me right in and get all my tires replaced. Outstanding customer service!
Jeremiah Kerr
Excellent Staff!! Knowledgeable, Courteous, Efficient, and Safe! Highly recommend to visit if need of Tires or Repairs to Tires!
heatherlyn faulkner
Ordered my tire. Had it the next day...everyone else was 5 to 10 days out. Little bit of a wait in line (15 mins) when I had a specific time appointment. Staff was great. Mechanics went above and beyond...including putting my spare away and straightening my trunk out. A little expensive, but the convenience was on point!
Ana Castaneda
I’ve had FOUR flat tires since December 31st(Today is March 31st). It’s this freaking construction and all the potholes… Anyway, I had the warranty so I was able to get the tires replaced each time for a small charge.
Braden has been the front desk person each time and he is great! He has excellent customer service.
Overall I’m very satisfied with this location!
Eden Kilcoin
Couldn't say enough good about this place. Friendly staff from mechanics, to phone answerers to front inspection staff. Great gentlemen that told me straight up what i needed, applied extra discounts for me and treated me with respect as a young woman alone which is HUGE. I HIGHLY recommend them for your tire needs.
Brandi Drake
I did schedule my appointment online when I purchased my tires and they got me in the bay in 10 mins. I was allowed to stay in my vehicle which was nice, there where a couple times were I was a little worried they used the wrong size lug nuts and had to replace one of mine. Also I asked them to bag my back tires and they didn't so I asked and he did do it but I think that one of them is my old back tire not both. They had quite a bit of tread on them so it took over an hr to put on 4 tires.
Adrian B.
Tire prices are high but service is great
Boss Battle
This place is great! We've used them for years. I highly recommend getting the tire warranty, especially living in pothole city! I stopped by last week with a flat tire, and they found there was a screw. They fixed it and sent me on my way!
Tania Lambert
I love them got good tires there. Getting free air and tire check is never an issue.
jorge rowell
The choice of coming to this Discount Tire was not wasted. They are excellent. Great team and management.Very clean operation.
Michelle M
Great experience at Discount Tire on E. Washington Street. The staff was friendly and professional. Today there was a long line of people waiting, and the two guys working were kind and courteous to every person. And when they needed to go outside with a customer, they would say to the line of people, "Sorry for your wait and thank you for your patience." Being nice goes a long way. 🙂
Maaliyah Dixon
Always super friendly and helpful! I’ve probably replaced a tire yearly (nails, potholes, etc…). Their repair certificate is great! Always so nice and quick to fix any mistakes/explain things.
Manic Mender
Was one of the first inline in the morning, so got right in. Knocked out the rotate and balance quick and done right. Great service all around. Staff was friendly and helpful. Can't expect much else, nothing left to give.
val C
I love the honesty, concern for safety, and competitive prices. This is 1 of the 2 best places. Totally the jam in my jelly roll.
Dawn McCain
The service was fast and the tech was very informative judson c as well as professional and polite .
Zach Tannehill
My lowrider bicycle needed two new tires. They had them in stock and hooked a boi up.
Ben Loisch
Fast and punctual service! Accommodating letting me inspect my brake pads while the tires were off.
Edith Hernandez
Staff there are very kind, helpful and fast at work.
Denise Price
I highly recommend this place I'm very pleased with them I brought two new tires they were very helpful the young man was so professional gave me prices of higher-priced tires and gave me the price of lower price tires!!!!! I left there with two new tires on my car feeling very confident in the tires that was put on my car and the price was very affordable!!!!!!😊👍
Carlos Celis
There once was a very young very poor kid that came to discount tire store in East Indianapolis. Four bald tires. No money. The store came in clutch. I hope this story is true. I always buy from this company. This is a small part of why
AJ B
Bill took great care of us
Burke Franklin
Went in to get a second opinion and quoting on tires for my BMW and the staff was very friendly and helpful. Ended up getting a much better deal on much nicer tires and overall was a great experience. The work they did was great too, usually most shops don’t use the correct torque values for the lugs and just impact them on, but they actually torqued down all my wheels correctly when I went back later and checked them. Also they we’re very careful with my car. I would highly recommend them as their work is great, will work with you on pricing, and are all very friendly.
percy white
Nice place to go for tire repair and service!
Bre C.
Great service Joel & Bill are awesome. I had a blown tire replaced. What I like amount them is that they dont just change a tire. Its like cars are patients and they're the doctors..lol. They keep an record of your visits! I started going to another tire shop for no apparent reason..and I'd thought I found a gem... well it was a no go..ugh. When I arrived they did a full check on the tires and told me that Id been there before and what service was given. They also use an app to let you know whats going on kinda like the Dominoes app. It tells when your car is in the bay, when its ready, etc. Pretty cool. I wont leave again.
Rob Stine
Quick and courteous. I was in to get new tires and they had an issue with bad lug nuts so they called me to see if I wanted them replaced. Not long after that call we were ready for a pickup. They were quite busy and were quick to get people in, taken care of and back out. Quite pleased with my service today. I will be back for the other vehicles.
Ed Lukens
They are one of the only tire shops that could order my size of tire. When the tires did not come in time for my appointment, they gave me a rolling appointment, so I could just show up at my convenience, and jump ahead of the walk-ins. I was out in an hour. My advice is to call ahead and make an appointment. Very friendly and helpful staff. Very clean and comfortable waiting area.
allen cleveland
All good wait was a bit long but ok
Nat Stonewood
I went in today after delaying seeing someone about the slow leak in my tire for an irresponsible length of time. Originally, I just dropped in to see what the price of a new one would be if I ended up having to replace it.
However, the gentleman at the air-up station told me it was so low that it was too dangerous to air up and that the only way I could drive on it safely was to have them look at it and see if it could be patched. I wanted to drive on it until tomorrow, but he convinced me to play it safe and have it checked out.
The wait was long, but they did a great job of managing expectations and keeping me updated on where they were at in the process. All in all, they were able to patch my tire for free within 2 1/2 hours, not bad for a walk in! I’m so grateful they were looking out for me and convinced me to wait for them to make sure it was safe to drive on, not because they were trying to make a buck off me but because they cared. I won’t go anywhere else!
Brian Haley
Always get good service at this location.
Only problem is it gets very busy.
Make a reservation on line or plan on leaving it for awhile.
Have always got the best price in town here!
Amit Dutta
Great service, they only do tires and they do them good. And also they serve free water and free coffee need I say more 👌 …
Sarah Clark-Carson
I have been here a couple of times to get tires patched and every time my experience is great! The crew is helpful, gives great customer service, & works hard to get the job done quickly 😊 your work does not go unappreciated! …
David Conley
They are friendly and helpful. However, when I called ahead of time they quoted me a certain price. When I arrived in person they said it would be about $12 more than when I called.
Lisa Buchanan
Quick service. We made an appt for new tire installation and they had us in and out in 30 minutes.
Mee Lun Moy
Everyone was friendly there & so helpful. They were so knowledgeable about their products. They answered any concerns, that I had. They explained everything in detail on what they were going to do on my car. Great place to get tires!
John N
Had locking lug nuts removed (lost the key) and had standard replacement ones installed. Also had a slow leak repaired on one tire. There were maybe 3 or 4 customers ahead of me in the waiting area, yet, I was in and out in less than 40 minutes total. For a walk in customer, I am very happy with how Abby (the rep that waited on me) took care of me and highly recommend this store. Fair prices and quality service.
Kirby Purciful
I wish I could give 6 stars. Customer service is off the charts. Came in for a FREE balance and was treated so incredibly well by Matthew. The tech Roman was so nice as well. I’ll admit I originally took my car to a competitor to balance the tires because it was near my work. Pretty sure the competitor did nothing and gave me my car back. Either that or they were just utterly incompetent. Discount Tire is the best. I’ll never spend another dollar anywhere else for tires. THANK YOU!
Randal Moss
Big thank you to Bill Curry the store manager. When my wife was traveling cross country she had a problem with a valve stem. We called Bill as her tire was loosing pressure and he and his team were able to take care of it and get her back on the road safely. You can't get a better endorsement than this!
Rene Torrence
I have used discount tire for more than ten years and have been satisfied. The service has always net my needs. From Dallas Texas to Indianapolis, thank you discount tire.
Angela Evans
Consistently amazing! I've been coming here for about 6 years with four different vehicles including my mother's and husband's and I can only say great things about this store. The gentlemen who work here are kind, efficient, knowledgeable, and welcoming. They know their product and what is best suited for you. If you need tires, this should be your only destination!
Courtney Williams
Best tire guys in Indy! Needed wheels last minute, they were able to get them ordered, shipped and put on my JKU in 3 days! Great products, friendly staff! Shout out to Bill, Zach and Jordan on personally helping me along the way!
Peggy Smith
unfortunately I had to wait 4.5 hrs in the store before they could get to my car. I had a flat tire and no spare. so had it towed in. They found nothing wrong.
The next day it was almost flat again.
Was able to drive it in and they replace a valve. Only cost was $8.60 for part. rest was under warranty . They do a really good job and I trust their judgement.
Wait time is a problem!
Zia Garripoli
They do good work. They're fast; especially if you make an appointment. The warranty is worth it, I've saved about a hundred dollars in two years that potholes would have otherwise claimed. Grab a complimentary water bottle while you wait.
Jerome Daniels
Very professional managers. During the winter the workers were running, not walking, in the freezing cold moving vehicles in and out in record time. Everyone there is knowledgeable and hard working. They'll work with you too. Their warranties are the truth.
Vincent Smith
Took my car into this location to get 4 new tires. They had the tires I wanted in stock at a great price. I came in about an hour before they closed and they said they could get them installed that day as long as I was willing to wait on it. Once they got the wheels off, they noticed a crack in two of my wheels. They showed me the problems so I would know it was for real. Tyler helped me with a great deal on a set of 4 new wheels and put them on along with my new tires since they were in stock. Great service and I will be back to this location again!
Richard Vandyke
Long time customer, but I just bought a new truck a couple months ago that had new tires already on it. I picked up a small piece of metal on the interstate and needed a patch. I brought the truck in with spare on, and they told me there were 7 cars in front of me. They patched it as well as put spare back under the bed where it goes free of charge, and in about an hour. Great customer service, with a friendly staff.
Shannon Miller
Jordan and Jory were awesome. These were polite, solution minded and can beat any price in the city. I had bad tires, and I only could afford to buy 1 tire., they lowered price and I was able to make it to work because of the great service. I Highly Highly recommend these guys to anyone. Definitely unexpected but welcomed💯💯💯💯💯💯💯 …
AJ Bouwma
I took my (recently purchased) car to Discount Tire after figuring out a nail had punctured my tire and was stuck in the tread. This was less than an hour before closing and they treated me with kindness the entire time! They confirmed the nail in my tire and patched it, sending me out in an hour, despite it taking them past closing. I asked how much it would be, and it was completely free. I am so grateful and will definitely go back!
michael waters
I have always had a good experience. I have been going to them for years it started with a van move through a truck and onto cars. Now I have my daughter going there
Bill “Iggie” Landes
Great service (and that's over 20 years or so ) And also thru the rich and the Dreaded poor times so if your tires look more like they belong on a dragster than the street give them a try
Jake P
When I bought my truck, the dealership had just put wheels and tires on by Discount Tire. Every two weeks, my rear tires would need some air. Eventually a manager looked at the issue, and said they had initially put the wrong weight rating of tire on. They went above and beyond, stating it was their screw up, and brought out three different replacement options, let me pick, and put all new tires on, for free. Their warranty is amazing as well. Will never go anywhere else.
Sue Angelicchio
Was traveling out of town and the low tire pressure light came on. Checked tires and there was a screw in the brand new tire I bought there in July. They got us right in and repaired the tire. Completely under warranty. Very friendly and efficient. Big Thanks!
Carla Gunning
Came as a walk-in to have a tire replaced on a Saturday morning. The new tire and warranty was reasonably priced. They found a nail in another tire and repaired it for free. John provided phenomenal customer service and I was out in less than an hour. #win
Emily
I was initially pleased with the service I received but now, one day later, I find myself very displeased. I was in Indianapolis visiting a friend and had a flat tire. When I got there, worked through a long line of customers in a short period of time. We discussed my tire and options and potential issues. Later, I picked up my car, they said it was all fixed, and all seemed well. The issues now are as follows:
1. My tire is now losing air pressure again. I would call that decidedly NOT fixed.
2. The assistant manager, who I spoke to about my tire, was told that we were from out of town and where we were from. He then offered up this warranty telling us that it would be good at our local Discount Tire stores. What he failed to mention and I did not know, being new to my current city of residence, is that there is no Discount Tire location within 75 miles of where I live.
Way to play into the stereotype of the manipulative lying, money-grabbing mechanic who does not even fix the actual problem! If THAT were being assessed, it would be full marks...
Update: After several phone calls, the money paid was refunded to me. Upgraded to 3 stars because, aside from it taking a few more phone calls than I would like, they made it fairly easy to get a refund.
Candace Anderson
The service is excellent The guys are so accommodating to make sure you are satisfied before you walk out the door I have used Discount tire for years and will continue going there Thanks for the great service
Anthony Reed
They lost my tire caps while replacing my tires. And made it right by replacing them. A good honest place to do budiness.
Shaun Linn
This place was great! I drove in on four bald tires with 300 bucks wanting to get two tires planning on getting the other two the next week. I told the guy I was concerned because my wife drives this car with the kids and I don't know how he did it but he got me a whole new set of four brand new 40k mile tires for less than what I had in my pocket! GREAT PEOPLE THAT CARE!
Ben Rogers
I worked with Chris – helpful and friendly both on the phone and in store. Bought high quality tires and did not feel pressured to make a purchase. In stock and installed in about an hour (on a busy day). Discount Tire is the best for both price and service – will not go anywhere else.
Eloise Moore
Discount tire is excellent. I needed the air in my tire and I just pulled in and didn't get out of car and was gone in 5 minutes. My granddaughter had 2 flat tires and she had bought the tires there and they are replacing them. Recommend them to everyone I know.
Steve Sutton
Took my daughter's car in for a tire rotation and rebalance. They were very busy and had 18 people in front of me. I was in and out in a little less than 2 hours. Nice store with a group of singing shop workers. I always have a good experience at Discount Tire.
Danielle Dillon
Wonderful experience here. Gentlemen working the front counter were great, and Rafe was great as well. In and out eith appointment in 1.5 hours. They were very busy, but the time of year is part of it. Thanks guys!
Ryan Rosenau
The staff was absolutely fantastic. They seemed to care about me and every other customer that walked in the door. I appreciated the way that they would come and explain everything to me. I would highly recommend discount tire to anyone.
Great Job!!!!
Joe Ackley
I once purchased a single Hankook tire from Dustin Eitelgrape and he assisted me with muscular action by rolling it all the way to my one room shack. Additionally, he sacrificed his 574 seconds of his time by installing the single Hankook tire to my unicycle that I operate from 1-4am. Soft milk.
Jimmie “Crickett” Walker
I needed 2 new tires before I could leave town for a 14+ hour trip. They did not have my tires and went somewhere else to find them for me. Otherwise, I would've had to wait a couple days and missed out on an important event.
Jason Chaille
I just had an awesome Customer Service experience at the Discount Tire on Washington Street, Indianapolis, IN. The Discount Tire team exceeded every expectation a Customer could possibly have: they delivered again on the Big 3: Quality, Price, and Delivery, but to add to that, The Customer Service here is unmatched. It's no wonder this location is so busy. The folks at Discount Tire really care about their Customers and it shows. Not only do they have great prices, they have great pride and treat their Customers with respect, do great work, and get people in and out, as quickly as, most Indy 500 pit crews. I'm going to recommend anyone that has a car with wheels, make an appointment at this location and get some great new tires. I'll be a Customer for life and will pass the word along! Thanks Again, Jason Chaille
T Lorenzo
Very professional. Prices are reasonable. Took a little longer than I was told to get new tires on our mini van. Will consider going back when new tires are needed. Thank yall
C W
I have been using Discount Tire for years for my vehicles tire needs. The service and quality of work is superior and they have always been honest and factual with me. The price is always the best and the warranty is unparalleled. They will continue to have my business and I will continue to refer others to them.
Darren Chittick
Always good service, even when they're busy. Waiting should be expected at a walk-in business. The warranty on the tires covers so much. Just got a nail repair for nothing but my time.
Stephanie Thompson
They didn’t have our type of tire in stock but Riley had it ordered and in the shop within a few hours and called to let us know it was in. Mason had us cracking up inside while we waited. Really friendly place and fair wait times for how busy they stay.
Michael Mertz
I've dealt with discount for years and I wouldn't go anywhere else. I bought the warranty on my tire, and when I got a flat tire, they replaced it for free. There was $13.00 fee to put a warranty on the new tire. 10 minutes later I was back on the road. Amazing!
Beautiful Soul
This is my go-to place once I buy my warranty on my tire I don't have to pay full price for my tire thereafter until the tire is worn down. They do free plugs and free air UPS as many times as I need them. I'd recommend everybody
M Hamer
Fixed the problem, reasonably priced, continue to return. But, lack of communication an issue, particularly on the weekends. They're probably swamped at those times, but even an automated system to send an update would be helpful... especially when they're running past their estimated time for completion.
Dennis Forkel
I just retrieved my car from this Discount location after waiting 3 hours in the queue to get a nail removed and tire repaired from my new Sentury (Thailand) tires that I got on February 26th. I was being a good boy and checking my air pressure at the pump and realized the hissing noise meant I had a leak somewhere. This is after a 9-hour work day and it was 4:30 p.m. So I drove right down the street to Discount Tire where Bill took good care of me and was very courteous, even though I knew I had a long wait ahead of me. Not their fault. I just gathered up my lunch bag and my jacket, walked down the little hill past Jiffy Lube and planted myself in the Hardee's for an extended meal and contemplation session. I got a call from Discount Tire And just under the 3-hour estimated wait. They are always decent and courteous. Even though my trusty old car was made in the last century they treated me as though I were leaving my Land Rover in their care. I wasn't happy to see my almost virgin tires already assaulted by rogue pieces of bent nails in the roadway. But I was very happy to get good work done as soon as it was possible from this Discount Tire location.
Rob Kerkman
Went in today 4 or 5 people in front of me in line, line moved quickly, told guy have a nail close to sidewall want to replace regardless if repairable, replaced both rear tires(didn't have tire in stock that was on car checked online before coming in) at 115 was told be out by 3 left about 2.
Went in on 7/31 to get other 2 tires replaced got there at opening was told finish about 915 was leaving about 845/850, only 2nd time there and another good experience, very happy with tires.
Philip Cleveland
I went in to have a leaking tire repaired. Found out both front tires had exposed radials and were ready to blow, but I did not have the money in my budget to replace them. So, Jack significantly reduced the final price and I left with new tires. These gals and guys are always kind, welcoming, and professional. You are my tire store.
Steve Barnard
I recently purchased a set of new tires and 10 minutes after driving away the TPMS alarm blares and this repeats again every 10 or so minutes even after resetting the TPMS from the MMI. This never happened before since owning the car, so clearly related to replacing the tires. After more tries, frustration and appointments, they ordered new sensors and that finally resolved the issue and I appreciate the effort.
Tyler Garriott
The only tire company you should go to. Great warrantys, great service, great tires. Only downside is the waits in line due to how busy they get but its worth the wait. They will take care of you and is extremely affordable.
Michelle Yosha
Angel showed us how to calibrate tires from the dash..thanks for the help amigo!
Ryan Wilson
Very friendly and helpful. They build trust quickly and take good care of your mobile chariot 😀 …
Brian Harmon
I’ve had nothing but positive experiences with this store over the years. Today they repaired a nail puncture in my tire for free. Will keep this in mind when it’s time for new tires. Very satisfied.
Christopher Lennon
Excellent service. I called. Mark answered my question I came in. He remembered who I was checked my car. Checked tires. Quoted me what he said over the phone. I don’t think I spent enough $. I’ll be back to get my next tire. Thank You Mark & also I believe his name was Troy who handed me the keys. He was a very nice African American Gentlemen. Thank You Discount tire.
Robert Mc
Quality products. They need to work on their timelines. If you tell me my truck is gonna be ready in an hour, I shouldn't be waiting for 2. Other than that....I'd recommend it.
jennifer carlson
A thousands Thank yous to Dominic!
A moms worse nightmare. I am in Oregon. My Daughter is on the road hauling our horses to Ohio. and this morning driving East on I70 she got not one... but 2 blow outs on the same side! she was stranded!
There was plenty of drama trying to get the Roadside assistance out to her for help. But NO drama doing business with Discount tire!
My customer service guy, Dominic was amazing. He Put all of my worries at bay. He was so knowledgeable, and so helpful. I could tell he was also concerned about her situation and wanted to make sure she was taken care of quickly to get her off the side of I70. Not only did he run around getting exactly what our rig needed. He also took his own time to take the 2 new sets of wheel/tires to her. I was like ....Seriously! I just love when I can share something nice about a wonderful, caring person. Thank you again Dominic. DT You ROCK! you will have my business forever! #PAYITFORWARD for sure:)
Cameron Marks
Well I wasn't happy last time I went but not really their fault, went to order wheels and wheelpro said they can make them with a step lip and so I paid 4700 in cash and 2 days later they tell me they don't make them in a step lip so had to wait 5 days to get a check sent to me in the mail to get my money back ,, was really looking forward to getting those wheels but I know I will still go with them for wheels and tires
Jada Kindrex
I been a customer for a few months....however my family have been a customer for a few years....we are very satisfied customer's.... great customer care.... great prices.... great schedule for appts
Kirstin Edinger
I was on a road trip and picked up a nail in my sidewall. I stopped here because they were on the way, but the customer service was fantastic! The guys were great and had me back on the road in less than 45 minutes even though I didn't have an appointment. I would highly recommend them!
John Doty
Expect a little wait time but it is well worth it. This shop is always busy because they do such a great job! Best place in Indy to buy tires.
Wagshurster
Will never go anywhere else. Friendly, fast service. Always great prices. My elderly mother's car was towed in and they were able to find a used tire to put on, all for no charge.
Vincent Morretino
Been getting my tires here since 2009 for the last 3 vehicles I've had. They have never tried to sell me something I didn't need or want already. Stand-up guys, professional environment. I'm a happy customer.
Deric Yonts
If you have ever even thought about buying a tire from these people they will treat you like customer number 1 for the rest of your life. I get all my tires from here. Picked up a nail the other day. BAM! plugged it at no charge to me. Just a little thank you for being a valued customer.
Scott Ritchie
Love this place!. Highly recommend an appointment ahead. ..especially on Saturdays. If you really don't need a replacement tire, they won't recommend you replace it. Very honest and straight forward.
Michel Lobe
Had to go there twice to fix tire leaks. Well-run shop. Good customer service. Glad i had good experiences here, as the one on Lafayette Road bent me over.
Conan Lea
I love this place because I, as a dude, just don't do manly things. These guys DO and they make it smooth, fast, no-hassle and no-haggle fun. They SING while they work. They laugh and jab at each other and pull you in for the fun. Probably some 20 tires I've bought from this location over the years and I send all of my friends. Get here!
AJ Armstrong
Showed up at 8 for 2 new tires. Was out the door by 8:30 rolling down the road. They already had the tires off of my car before we decided what tires to purchase! Friendly, knowledgeable, professional people.
Janet Holiman
Great customer service and they are good helping with my care And I don't have to wait look for service 😊🤎❤️ …
Robert bickel
Good prices.
TIP: If you have nice wheels and want stick on weights (not the ugly hammer on type that leaves scratches) you should leave a note on steering wheel for the tech. Telling them up front is not enough-they will forget
Ryan Seybold
This is the only place we buy tires from even over closer retailer. We moved from IN. To AZ. And had a tire problem. We went to the Discount Tire in town and they fixed it quick and got us back on the road. Great service.
Rufus K
Very professional, and work done in a timely manner and I will be going to this location for all my vehicles tire and wheel purchases.
Thomas Applegate
Just had tires rotated and balanced. Awesome customer service as usual! I will be back for new tires soon. Buy all my cars tires here.
Alan Morales
Great prices, and very quick service. Super friendly and polite staff that do their best to help you. Will be coming back when my other car needs tires.
Chuck Cunningham
Daughter had a flat tire and apparently drove on the flat which instead of trying to upsell a new tire they actually replaced the tire with road Hazard. 14.00. Good business, taking care of customers, my next set I will buy from them, which is do soon.
Timmy Broad
I was really surprised the level of service and speed at which it was received. Needed a new set of rims after some damage, just prior to traveling out of State for Memorial Day weekend. Ask for Cade and you'll be set!
James A Green
Very courteous and timely service. I waited fro service to be performed. They were punctual and kept me on schedule.
Fred Houston
Them are the friendliest guys I've ever met...all them guys are cool
Paul
I had an appointment and they took care of me quickly. Paid on line when I ordered, so was off on my way in no time.
Kimberley Chalfant
These guys are great. I usually don't give places 5 stars, but I'll make an exception for Discount Tire. With the free replacement program, why would you buy tires anywhere else?!
Sadie Slayton-Pittman
The staff is friendly and courteous and we got great fast service. We highly recommend this location.
Steve Mattingly
Excellent service, friendly, on time
Just me
They were prompt, courteous, & professional . time was taken to compare 3 different tires equivalent to the factory tires of the vehicle. It was a little pricey but I believe I am getting the most for my $.
Rebecca Collins
These people are so helpful!! We have been coming here for all our tire needs for 15 to 20 years. We wouldn't go anywhere else.
William Thomas
Great service experience. Knowledgeable and friendly employees. Plenty of options to choose from, they got me into a really nice set of tires for less that I planned on spending. #customerforlife
Randy Cameron
This place is awesome, quick courteous service .I showed up at noon on a Saturday at their busiest time and they got me right in and 4 new tires in about a half an hour twice as fast as most places I've bought tires and at sixty I've purchased quite a few .
I will be going back when I need more tires for any of my four vehicles.
Ben Thompson
I went in to get my back right tire fixed after it went flat. They did a great job fixing it, but it took them 15 minutes longer than the quoted time.
Mark Alderson
Always great service. They do however need another person or two inside. It's always stupid busy. But hands down best tire shop in Indy.
Bryland S
Logan and the guys here are the best. Ordered my tires, called me 2 days later and installed the tires within 45 minutes. I won't go anywhere else.
Matthew Evans (MHMdigital)
The staff here is outstanding. They are extremely polite and personal. The guys in the bay are having fun while remaining professional. The store is clean and tidy. I'm so glad I discovered this gem.
Lawrence Hawkins
Waiting now for DTC to finish the job. The CSRs, I dealt with Matt, up front were very knowledgeable and helped me save a nice amount on some great tires. Wish they dealt with more than tires, I'd definitely prefer DTC over the competition.
Kevin Holiday
The BEST Customer Service in town. Very friendly and always helpful. They go above and beyond to ensure you are taken care of. Highly recommend!
David (Old Guy)
Like the fact that you are able to make an appointment. They do their best to keep that appointment. Great service. Friendly staff. Helpful personal when informing you of you tire choice and cost.
Noah Garcia
They cool people they helped us get a pair of tires not going to lie we try to budget so we cheap. But this guy did not try to sell us any high priced one just what we asked for thanks guy
Chris Pagano
Joel was such a big help. Everyone is friendly there. They work as a team and help as many people as they can. I highly recommend Discount Tire.
Andrew McDonald
I purchased four new tires here this week and received extremely fast and friendly service. Chris who helped me has a great attitude. I will come back here for my next set.
Mick Dunavent
My tire pressure was low on all four tires and they filled them up with air to bring them to full pressure so my warning lights went off. I bought my tires there and have for many years.
Genevieve Evans
Helped me figure out that my barrel was cracked and gave me a great deal in 4 new wheel and 2 new tires
Shannon Smith
It took a while but it was because they had a lot of customers. Josh(the guy who helped me) was very honest. Took good care of me. I will be back.
Wendy Thiery
This place is very good and the workers are very friendly. They do a great job. They get u in and out very fast. Very reasonable to.
Phillip Wray
Helpful staff that always tries to do everything they can to keep you safe and on the road.
Christopher Lanham
Branden did a great job at quickly getting me in and out and hopping in and getting it done faster! Great place to get your tires! And a great price!
lori pringle
Great place to go still have a good relationship with them because they see what they say they're going to do
Ron carpenter
I had a piece of metal stuck in my tire, the repaired the problem in about 30 -40 minutes. Great work guys
Angela Morrow Julian
This isn't the first time I've bought tires from them. I called three places for the exact tire on my car and they had the best price and this hasn't been the first time!🚘 …
Scott Beam
Been here many times and always a good experience. Helpful salespeople, clean store and plenty of places to walk to while you wait.
Isaac Smith
As always, Discount Tires on East Washington Street took care of my rotation and balance in less than 30 minutes. The team there is always professional and courteous.
Lick Ice Cream
I have had nothing but great experiences here! Everyone is amazing
Carol Hurley
Service was great. Always drop the car off because Monday's usually have a long wait. Friendly helpful staff
Jason Donnar
Came in for a Nail in my tire and they got it patched up and on my way within an hour and at ZERO COST. Super helpful and knowledgeable staff. Best shop in town
Tim Renshaw
This is how you run a tire store! Great people, and good prices. Service goes well beyond the norm.
tonya bridgewater
I had to wait almost 20 minutes to get some air put in my tires I could not back up and leave because there was cars in front and behind me
Julie Gold
Pack a lunch when going. Staff fairly friendly but they are always packed.
Never more than 2 guys up front waiting on 30 people and they have to answer the phones.
Jay C
This place is great, the services is great and friendly
The only thing I don't like about it is the waiting time mostly is very busy and have to wait very long but other than that is a great tire shop
Nita Ell
Great people, GREAT VALUE!
Brittany Stigleman
This is the only place that I will ever shop for tires in my life they are the best people ever when you're really in a bind especially I've gotten all four tires replaced for the price of 2,
Deric North
Great service. They honor warranties. They also gave me a free key for my lugnuts even though I didn't get the lugnuts from there.
Daniel L Pate (TeamNewHope)
I no appointment, but they got me in and out in 20 minutes. I always take my business there even after shopping around. They beat anyone's prices!
Benjamin Rankin
Customer service is awesome! The guys are very nice and seem to be a little more gentle on you vehicle than other places.
J
Everyone here is so friendly and helpful. Great customer service! The service is quick and of high quality. I will never go anywhere else.
Brian McCrorie
This place is always busy, but for good reason. The prices are fair, the service is professional, and they look for ways to reduce your bill wherever possible.
Wes Jewell
HIGHLY RECCOMEND. Great deals and very reasonable and quick service
Aaron Thomas
Outstanding, even though Wal-Mart was cheaper, I don't mind the extra $$ their customer service is worth it.
Rachel
Awesome place Able to fix tire and got me back on the road quickly.
Alexander Just
I've came to this discount tire several times and I've only had one minor issue with getting tires and but the management cleared it up explained everything. I will continue to get my tires at this location.
David Childress
They did a great job, the wait was a little long, looked like they could of used more help on a Saturday
Tim Caliber
Dropped off car overnight with a nail in tire. No appointment. By 11am the next morning my car was ready. Nice!
Lee Borden
Excellent and prompt service; always courteous. This team works very hard to get you in and out in a hurry. I wouldn't go anywhere else!
Mark
Always friendly, always looking out for customers and best of all they will make it right if they mess up. That's the right way to do business. Thank you discount tire. Nowhere else to get tires.
Erica Sweatt
They say the wait is long, but it's well worth the wait. The guys here are great. They always get me right!!
Jack Mayes
Very Good Service And Nice People! God Bless.
Chris L
Courteous staff, reasonable prices and I didn't have to wait all day.
Charles Rucker
I got a great service at Discount Tire, I will be buying my tires from their.
Philip
The staff were very friendly and helpful. Everything was explained as it was happening and the delay in service was quickly and clear explained.
Jada Kindrex
Great Customer Service....Great Prices....they do AWESOME WORK....
Cory M. Parker
I had to argue with the Lead employee a bit...but it was good service. And if you want some Eye Candy take a long HOT look at Tyler!!!!
Ben Page
Incredible service... Kevin O'Gara was outstanding. I will definitively be buying all my tires from Discount Tires on Washington Street. GREAT EXPERIENCE
Eric Shelton
Got new rims and tires. I haven't taken a picture yet.
Ruth Shandale Todd
It doesn't matter which location I use, these and gals are always on top of their game. Best customer service. Fast service and quality.
sal razo
Great speedy and reliable service. Prices are competitive. Ask for Chriss he'll take very food care of you
Cindy Roton
Wouldn't buy my tires anywhere else. Have really friendly people. Aleays willing to help even if you didn't buy tires from them.
Kendrick Johnston-Grier
Crowded. Allway busy, yet the staff is still friendly and helpful.
Steve Mallett (Tyronius Hoodlum)
Good prices, good service. Social distancing employed. Lobby open for restrooms and pmts.
Dan Sinclair
Due to Covid, the front desk was under staffed but they took care of me as quickly as they could.
Stephen Gibson
They are the best tire place I have ever dealt with. They offer the best guarantees, and really honor their guarantees with no hassle.
Dan Dierlam
They do the work quickly, however when demand is high you have to be patient
Brandon Zimmerman
They are always kind and very helpful when buying tires.
Tammy lanum
We always have great service with discount tires!
Laura Stephens-Apple
I was in and out in about an hour. Always friendly service.
Lavina Leavell
Love this place. It is always out go to place for tired. Great service, great price and very customer oriented!
Scott Apollos Horn
Great price and deal
Long wait
Arrun Raj Selvaraj
Walked in for new tires! Got them replaced, Mark worked out for a my expired rebates due to out of stock tires at Fishers, and got them approved.
W Talley
A bit pricey but I love the quality and warranties I’ve received over the years
Ruben
I have always received great service and a competitive price from Discount Tire. It is my number one stop for tires and rims.
Custom Tile
They will fix your flat for free, no matter where you bought it
Stephanie Steele
They are busy but they try to get you in and out as fast as possible great guys great conpany. Best prices around
Johnna Stanley
Friendly and clean they always have a wait but they work hard to get the job done right
Monty Hitchcox
Honestly was only there to do air check and have air put in all four tires. Was very happy with the young man that was out in the cold providing the service.
Joseph Ross
They did all they said and in the time frame. Was in and out in about an hour.
Elaine A. Scott
Once you are a customer, you get the VIP treatment always, they will also check your tire pressure and rotate your tires if you need that service.
Sativa G
Troy was awesome! Got my tire replaced super quick and the process was super easy.
Bethel Marcy
After unexpected flat and tow Helped me get 4 new tires done in time for a special celebration. Been coming here since the opened shop.
Claude Lowery
Just had the tire pressure checked. They were quick but I'm not sure how they knew what pressure to use.
deb butche
Always professional and upfront about what's needed and the cost.
Dewell Kirby
Most times it's even hard to get air for your very busy good for them but Customer's are being put on hold.
Joe Mahin
I have been doing business with this location for several years. They always go above and beyond!!!!! Great service every time!!!!
Yvette Stewart
The staff is great! Never have a problem recommend highly. Always great
Zach Himes
Great service and products, only thing I will nag about is how infrequently they calibrate their balancers.
gerald kury
Professional staff and service! Will definitely return!
Slot King Dream
Very helpful and friendly and they will take care of your car right
Anita Chaplin
It's a nice service to have of checking air pressure in tires at no charge. Thank you! 😁 …
Taylor Gimple
The staff are always super friendly, always happy with my service here :)
J.D. Hoosier
They will take care of you, They are always helpful, and will do what they can to make sure you are satisfied.
Rhonda Marcum
Jonathon was very knowledgeable, pleasant and excellent to work with. I would recommend him to anyone in the future
jeff marr
Waiting room was cold, coffee was good, wait was long, service under warranty was free
Marrick
Great staff...well worth the time to go there for tires and service
Christopher Cooksey
Bill does a great job running his store!
Russell Byrd
We purchased 4 new tires, quoted time was 1 hour and it was exactly that.
Devin Martin
It was a nice and fast service. Just the prices run a little steep for me
Matt Riley
Good price, quick, and bought back my new tire from a different set.
Chris Carron
I've been here several times. Always satisfied with their service.
debra hickman
Good service didn't take that long because I made an appointment
Kenwa
Excellent service, speed, and quality. Discount is my "go to" shop for tires!!
justin johns
Great tire shop! Nuff said!
Kellie S
I've done business with discount tire for years. They're always very friendly, and fast!
Jennifer Vanhooks
Always taking care of, just have to have some patience because their busy all the time!
mayson driver
Great reliable service at a fair price, these guys are always willing to help where they can
Andrew
Service was quick and easy and was out and on my way under an hour
Timothy “timfromga” Tran
Great service. Fast and friendly. Will definitely be coming back.
Cheryl Kalanoc
these guys are the best in service ,quality and their workmanship and guarantees..
LadyJ Mabry
Had an appointment and they got me in and out within 30 minutes.
Peggy Smith
Really good here good prices and the men that works there are so nice
Marshall Davis
They stand behind their warranty and are always going as fast as possible.
Brent Dunn
Quick, easy, and cheap for tires. They fix holes for free as well if it's possible
Mahekaru Hitokui
Morning is typically the best time to go. Mega packed any other time.
Dan Applegate
I buy all my tires here, you have to wait a little bit, but the service is excellent
Andrew Sisson
Great work. Sometimes it takes a while, but this time things were very quick.
Mark Nicholson
Good service and good prices.
John, Jack, Parker Suddeth
Great guys doing honest work.
Thomas Murdock
Great store fair prices good tires nice staff
Lonnie Garrett
Best place in town to buy tires. Nice and friendly employees.
Deborah Sosbey
Great service. Didn't have to wait long
Mike Hay
Always fast, friendly service. No high pressure up-sell.
Michael Shackelford
A great place to go.cade took care of me. Great image of company standards.
Heidi West
I was very upset and not very nice to Bill. He went above and beyond the call.of duty to please the customer.
christina hart
Even though i arrived ten minutes before closing they helped me get a new tire put on especially since i was not safe driving on tire i was on
WIlliam S
Friendly helpful staff. The wait wasn't long.
shirley cooley
Love there customer service and Jordan was awesome.
Chad Roberts
Fast friendly service every time, would highly recommend!!
James Hoagland
My tire was damaged by the machine when repairing a tire and they replaced it with a Brand New tire. The manager has my vote!
Janet Haden
Husband took man to get tires rotated Quick Service
Kevin McDonald
Great place for tires, always a deal & so fast.
Shirley Herzberg
Very helpful and polite help. Fixed my flats. Reg tire and donut tire.
TJ McCallister
Amazing Customer service. Even when they are super polite.
MARCIE Davis
The manager went above and beyond to help me. This will be my go to shop for tires!
Del Bock
Excellent place to get tires! Lifetime totation!
Lisa C
They're very professional. I had a nail in my tire and they fixed it for free.
Ron Tall
I am high maintenance, and they take good care of my tires.
brian usinger
So busy but always worth it in the long run.
Missy Faber
Very busy, but super friendly
Donna Jackson
Finally, we got the tire problem solved. Thank you to the right tire staff.
Midwest Manchild
Always friendly. Always willing to help their customers.
Melissa Covert
They are very busy and need more customer service personel.
Larry Bila
Top notch service. Cade treated me Great.
Charles “Nick” Petro
Great service every time at Discount Tire!
Me Mo
This place treated me like family. I will never buy a tire or run from anywhere else!!
Isaac Miller
5 out of 5 star rating very goog job
Kaleb's Battle Time
I don't buy tires anywhere else. I shop around but I always buy here.
Jeffrey Stidd
Bought tires here had a problem that wasn't their fault and they fixed it for free
stacy steinke
Awesome staff. Never an issue with the work completed.
Wayne Reynolds
Usually busy because they are great.
Tash H
They did an excellent job is why I keep going back.
Gene Hager
Knowledgeable, efficient, friendly techs, wide product selection, great warranty
Amber Turientine
Awesome customer service! Polite and quick.
Keith
Good customer service and very knowledgeable.
Brittney Oertel
Great service. Great prices.
Barry Osha
Service and prices are great
Thanks Branden.
Gloria Walton
Very fast you get out pretty quick.
David Tiller
Excellent service,and very professional tech.
Lost River Gold & Gems
Fast service
Scot Smith
Very nice people, quick and competant service
Antonio Chavis
Great people and great service. Quick workers
Gus Macker
Very professional. Clerks seem to be knowledgeable.
Brian Terhune
Buy the road hazard policy. Free balance and rotates for the life of the tires.
April Curry
Friendly Staff Thanks Cade for taking care of my tires.
Carl Edwards
Top notch customer service and won't be under sold.
Robert J. Poldervaart
Been here for years.... always friendly and professional.....
Penitra Graves
Great service, pricey tires.
Michelle Kirby
Fast friendly service.
John Thomas
Great place , there berry helpful when your in a spot .
Zachary Combest
Very good customer service
Thomas Hale
The best people in the business.
Barry Osha
great service. fair prices
Peter Harris
Same day service available on most repairs!
Ron Boles
They did a great job
Nicolas Maled
Very busy but pleasant enough.
Kevin Demaree
Awesome service and price matching
Samuel Alves
Friendly Helpful Quick Service
Christopher Doran
Always excellent and efficient service.
Ms Indea
Always excellent service from this place
Nan Van
Consistently helpful, efficient. Recommended!
Jim Moore
Had screws in the tire was in and in less than 40 minutes.
R R
Right to the point. Quick serive. Friendly crew!
The Wolf
great low prices , grateful for them
Jeff Wells
Its was great very professional and fast
Tina Jones
Every one was nice and the service was fantastic
Paul Johnson
Great service and deals and very helpful
Den Harris
They were fast and friendly.
Don Current
Always good service.
Michael Furnas
Fast friendly service and decent prices.
Shirley C
Discount Tire always goes out of their way to please their customers.
Blake Bowers
These guys rock.
They repaired two tires of mine for free
Terri Clegg
Very good service & cost effective.
Don Hemenover
Good selection of tires, good service.
Robert Hucks
Really fast and great service
scott tolin
always friendly and helpful staff.
Wims Kid
This might be the first place I took my car that didn't try to screw me over!!!!!
Tai Gee
Good Customer Service with Reasonable Prices
William Myers
On time and did everything I asked for.
Glenn Kirk
Very friendly and helpful staff.
Skip Schliesman
Great tires, great service, great prices
TERRI McCain
Good prices on tires and service
Your Senpai
Quick service, if you have an appointment
Brian Miller
Great prices and always friendly.
Joe Everett
Good store. Location is the key here.
charles ramey
Great done good.
Ron Jones
The customer service was fantastic!
Lee Roy Bellamy
✔️✔️✔️✔️
mike davis
Only place I take my vehicle for tires.
Brian Rivette
Awesome service. Fast and friendly.
Jeff Johnson
Did a great job for me
Leon Zuercher
Always take care of me and my family.
Leaving Roses
Go early in the morning or you're stuck here all day!
Justin Vroom
Thanks for the free flat repair. Couldn't be happier.
T B
They have great service
Michael Lopez
Very professional fast and Courteous
Penny Curtis
The wait wasn't long, nice guys
Matt Thompson
Great service
Pam Reddington
Great service 🇺🇸 …
Cynthia Wharton
Brandon provided excellent service!
Jay Settergren
With an appointment very quick service
Sothpaw Kid
Love there customer care services..
Alicia Bitter-Mason
Fast, friendly service!
Laura VanArendonk Baugh
Always great service here.