Reviews of Goodyear Auto Service. (Tire Shop) in Honolulu (Hawaii).

Goodyear Auto Service

137 Reviews

68 Comments

Tire shop

Tire shop

3011 Waialae Ave, Honolulu, HI 96816, United States

Description

Information of Goodyear Auto Service, Tire shop in Honolulu (Hawaii)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Goodyear Auto Service

Popular times

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Reviews of Goodyear Auto Service

John Becker

Just went here the other day. The staff is knowledgeable and, more importantly...honest! I took my care in to get the brakes done, and they told me only the front needed work, instead of trying to get me for all 4 wheels. I will definitely be taking my car here from now on.

Myung Ko

Well organized schedule, quick response to customer's needs and good price ranges. 👍 very nice staff !!!.😁 …

Peter Gorham

The men and women at the Waialae Goodyear are top notch in my book. I came in with a couple of small boat trailer tires and rims that I could not get seated to save my life, and they took them, and even though they did not fit on their tire installation machine, they wrestled with them and eventually mounted them by hand, no complaints, just great and friendly service. Thanks guys! Sorry Costco, these guys are getting all of my tire business from now on.

Andrew Geer

Quick efficient service, staff knowledgeable and experts in their field. Had an oil change, out within an hour. Great job Goodyear!

Celena De Ponte

They fixed my brakes and made it stop making the high pitch noise and didn't charge me. Wow they were 👌 awesome! Thank you so much! …

Viktoria Chronister

Spoke to Gary at good year. He was very patient with all of my questions and was very helpful in helping me with what I need with honest feedback. truly appreciate their work and fully trust their service. Highly recommend.

Michelle P

Very busy. I really liked the work they did on my auto. I gave a tip. They really helped me in a time of need when I got my flat tire twice. Great work Goodyear.

Kathy Zabell

I am so happy I chose Waialae Goodyear. Every time I come in they’ve been courteous, helpful, explained whatever I needed clarification on and always finished faster than my estimated wait time. Special thanks today to Ryan Matsumoto who was so very friendly and informative. As one who’s experienced feeling degraded and talked down to at other auto centers I am very thankful for his wonderful customer service and courtesy. Mahalo Waialae Goodyear!

snoopy snoopy

At Goodyear waialae location. Ryan was very knowledgeable in what they needed to do. He called me to explain what they need and why they should do the repairs. This is such great service. I hope all yout employees are just like Ryan. If not he should be training the rest of the crew on customer service. He also reminds the customers to give him the keys. There were 3 customers before me and 2 of them were thanking Ryan and getting ready to walk away. But Ryan seemed to be interacting with the customer, but not forgoting the most important thing before starting the repair. Keys to the vehicle's. I would definitely be coming back and telling my friends and family about Goodyear because of Ryan.

Loren Groves

It’s rare to find a shop that actually knows what they’re doing and doesn’t want to load you up with a bunch of extras that you don’t need. They saved me ~$2k from the work Lex Brodies wanted to charge me.

Bjarne Bartlett

The team at Goodyear quickly and efficiently fixed my 25-year-old Volvo 740. The starter failed and I had diagnosed the car myself at home by tapping on the starter with a crowbar and getting it to spin. The mechanics here found the part and fixed the car within a day without a prior appointment. They were also willing to part-slap the starter and save me the diagnostic fee since I was 99% sure about the issue. I think this was a nice thing to do.

Levi Lee

Ryan helped us out with purchasing and installing a replacement tire for our vehicle. He was very knowledgeable and informative of the services and options he provided for us. I look forward with doing business with him again!

Anton Kritsun

Took my Infiniti in twice for a oil change. second time one my valve stems to a tire broke off and I had my car towed to their lot. They tried to fix it and even warned me not to take my car to a dealership because they would charge to replace all 4 tire sensors even though I only needed one. All in all they put a new valve stem on my tire and put it back on and didn't charge me a dime. Great service, friendly and straight to the point.

Asheville Bruce Hensley

#grateful Lam was able to get me back on the road fast and quickly so accommodating I must have got a nail or something in my tire I was able to get it to Goodyear pulled in and was traded with so much respect the whole time I was on the property I will definitely tell all my friends and family if they ever need a great mechanic this is the place to go one of the reasons I'm never leaving the island thanks so much goodyear

B. Bergquist

These guys are great, especially Ryan. Had to take my car in with no appointment for a flat tire. They squeezed me in and had me on my way to work in under 2 hours. Definitely earned my repeat business. Much mahalo, guys.

Mav Annon

When it comes to tire shops this place goes beyond awesome! The staff here are helpful and friendly and went out of their way to fix my tires which was no small task. I own a big E450 and blew 2 back tires and had to limp here on sheer will and a prayer. This location borrowed a jack big and heavy enough from another location as well as found the correct weight rate tires to change and replace my blown tires. They saved me from having to get a flatbed tow truck and saved me money on each tire...needless to say I had all 4 back tires down in under 1 1/2 despite being a VERY busy shop. This shop normal can not handle a vehicle as large as mine, but they made it happen anyways! Thank you Lem :)

Dawn Krause

I went to three different places to try to get my flat tire repaired. Someone finally suggested I go to Goodyear on Walaiae Ave. They are the best! Super nice and they fixed my tire and didn't even charge me. When the time comes that I need to buy new tires, I'm going there.

Anthony Milarii

Got there 30 minutes prior to opening and was waited on within 15 minutes. My car was done within 1 1/2 hours after I got there. Good quick service n curious staff. I will definitely recommend this place to family and friends.

Ward Almeida

Outstanding service. Went in to get a slow leak tire fixed. Took a little while but they were busy. Everyone was very nice and accommodating.

Spencer Tengan

Great customer service! Addressed a concern reasonably priced other than scheduled "job" . In and out less than hour! They never disappoint after all these years!

Donny Gonzaga

I had a problem on the road when I was near by, pulled in and asked for help, they helped me and didn't even charge me. It was just a simple fix and told the guy to charge me but he said it was ok. So a couple days later I sent them a couple of pizza's and two 2 litre sodas to show a lil appreciation for what they did, Mahalo bruddahs

Steve Aamodt

Great service. I had a crappie rental car from economy rental with bad tires and they fixed one for free and aired up the other one twice to keep us going. Never complained. If I lived here they would be my people.

Kehau o

Ryan Matsumoto is very helpful. He always gets me the best deal. I will go to the Waialae Goodyear for all my auto needs.

Alex Samuels

Fair, good service. But a few customers didn't have their masks on and the staff made no attempt to ask them to put it on. Fairly disappointed by that.

Li Lee

Always friendly and fast service! I love that they do thorough inspections of your car....makes me feel safe!

Sheri Dailey

They did a 29 point inspection & fixed my rear brake leak, got a good deal on tires,their customer service is good, and everything was done in a day!

Patrick McCrindle

Quick to change my tires and saved me some money by allowing me to buy all of tires at once as well as getting them put on even though I only had one. Brought that one back home threw it on and brought in my car to get the other 3 done.

L M C

I got a flat and brought it to them and they fixed it and filled my tire quick on the spot. Much Mahalo highly recommend.

David Vaughn

2nd time I've been here they are fast and friendly. And alway able to find my tires unlike so other places that tell me need to special order.

Daryl Tokunaga

They try to up sell you. The website site has really good prices but they don't stock those items.

James Sweet

Fast, friendly, reasonably priced. Had to have my right rear tire replaced. And I was in and out in about 30 minutes

Audrey Keesing

Good prices and service.

Alré Thomas

Fixed my puncture for free, would have given 5 stars if they were able to help me sooner when I got there or if they were friendly. But at least they did their job.

E Chan

I had a major problem with my old car and the team at Goodyear worked with me to try and fix it. Very trustworthy and dependable. Thank you, Goodyear!

Redsectora 21

Service was awesome. They fixed my flat tire in under an hour. Great service.

Andrea Lee

Very Honest service!! This is the place to bring your car for all your service needs. Was surprised this kind of place still exists.

mark hayashi

Fair prices for maintaining your car. The staff is fairly efficient but could use some customer relations training.

Michael Joseph

In for a simple oil change with appointment had me in-and-out in an hour that's what I'm looking for

Ocean Life

Great people and service. Busy place so try and get an appointment before showing up.

FOX

It was okay. Just straight forward but yet very pricey 1 tire $170.

Esteban Bayron-Kim

Lem & the guys were able to troubleshoot my slow tire leak and fix it without charging me anything. Thanks!!

Toma Antilles

Expensive, but the service was great

carleen hussey

Garrett and his team always does an Awesome job.

kuan liu (808ochozeroocho)

They have great service, quick and efficient

Gino R Sellitto

I was helped with my flat tire, and charged nothing. Amazing!

Alvin Rivera (Visual Artchitect)

Fast and courteous service. They even diced my broken trunk.

Naru To

Fast and friendly service. Manager and team very knowledgeable!

gary broyles

Dropped off this morning for tire rotation and allignment and was ready early afternoon.

Anthony Preiser

Okay service..but they didn't take the time to go over what they did?

Derek

Awesome service and very fair

Alan Kim

Good place for tires. A bit expensive.

Jason L

Great guys, quick fast service!

Raymond Lalosin

Great customer service experience!!

A Yu

Can't turn off tpms light

Hawaii rider

Lem did a great job

Natalie

Ryan is the best, honest dude

David Rita

Prices are fair friendly environment

Darlene Dela Cruz

Awesome customer service 🤙 …

Tony Tam Sing

Tire repaired for free. Thank you

NIRLEPA CARIDAD

Great service & quick

Mj B

These guys are very helpful.

Vernon T

Friendly and helpful service.

Duane Chase

Great services and staff

Jonathan Addiss

Awesome service and fast

Donald Young

Free puncture repair!

laine s

Awesome service.

Scott Yim

Auto repair cars

wesley torricer

aloha & mahalo

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