Reviews of Auto Customs. (Tire Shop) in Honolulu (Hawaii).
Auto Customs
743 Waiakamilo Rd Unit C, Honolulu, HI 96817, United States
Description
Information of Auto Customs, Tire shop in Honolulu (Hawaii)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Auto Customs
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–4 pm
Popular times
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Reviews of Auto Customs
Very helpful and knowledgeable, but also very short staffed. It took a while to get to us, but once they did, they were able to answer all of our questions and were very helpful. I hope this helps you out and have a great day
I've Been getting all of my tires from here for the past 8 years. For all of my trucks, work trucks, and personal Cars. Great service, excellent pricing, and they go the extra mile to make sure your happy on what you got! I recommend on going to the shop to see other services they have. The staff are well knowledge of a wide range of basic needs to custom automotive design and products. If they don't do certain specifications then they know the right people to go to and referrals to top notch places!
The guys at Auto Customs are great. They did the job quickly and the price was affordable. They treated me with respect and courtesy the whole time. I highly recommend you visit the shop if you're in need of any of the services they provide.
These guys are awesome. Never felt pressured while shopping for rims, they were able to get me a set they don't usually carry, and customer service was just right. I don't think I'd buy rims and tires feom anyone else after. They just ruined it for everyone else!
They treated me very kindly even though I came from Japan. Mahalo
Customer service is A1 and prices are reasonable. I will definitely be coming back for future services. Thank you Jeff and Brandon! You guys won’t be disappointed coming here.
The guys at Auto customs took care of my tire swap needs. They were fast, on time , and reasonably priced. They handle all types of rims and tires so no need to worry about anything. Give Brandon or Jeff a call and make your appointment today
John and his crew are top-notch! They really know their tires and rims and able to accessorize your vehicle. We are fortunate to have someone so qualified to know how to take care of our vehicles and give our cars that Quality top of the line look. A-1
Really appreciate the time they spent to sit down with me and find the wheels I liked, comfortably with no pressure... Very communicative, to even last detail of what I wanted. Also took good care of my car while it was in there hands. Definitely a go to shop if your looking to upgrade.
This shop was a bit pricey for me. It cost $69 for parts and labor to replace a fog light bulb. The lights guy in the back, I think his name is Matt, was extremely nice and knowledgeable. However, the guys in the front office weren't too friendly to me and made me feel like it's because I didn't look like a local. The shop was a tight squeeze, but that's almost every place in Honolulu. I was extremely satisfied with the work that was done for me but was disappointed that there was no military discount. Overall, I would go back to get more work done on my cars.
First off, if you want a fast overview of PROS and CONS for this shop skip to the bottom of this review. This was my first time to this shop and it won't be my last. I Came to this shop to have my own mud terrain tires installed. Mistakenly I had scheduled an appointment @ another shop to have my tires changed the day before. When I got to auto customs I spoke to the owner and to one of his guys Jeff. I told them I had called the day before and set an appointment with them @ 3 and that I talked to one of their employees but forgot his name. Well I wasn't on their appointment schedule so I thought that wasn't right. I drove all the way down from ewa to get to this place, just to find out my appointment wasn't set! 😡 They showed me their caller Id log of yesterday and asked me if my number was on the call list and it was not. After finally realizing that I came to the wrong shop ( *checked my call log on my phone and their number was not the number called the day before) I felt like a fool and apologized. They where cool about it and assured me that they wouldn't set an appointment for someone and not write it down because that wouldn't be right. Their work schedule for the day was loaded and I thought that they would tell me to just schedule an appointment for another time because there is no way they could accommodate me. But to my surprise Jeff told me that If I wanted to wait he could try to work me in to their tight schedule which they did. Although I had to wait 30 minutes due to other appointments they had me out of their @ 5. They did a clean and quality install of my m/t tires and I like the fact that they didn't rush it. They took the time to do the job well. I'm a mechanic by trade and you can see the proffesionalism and skill in little things like how they positioned and raised the truck on the lift, how they dismounted the old tires and mounted the new tires. To balance, They did a dynamic balance and used stick on weights which they hid behind the spokes where ever possible to make it less visible vs using the pound on style that clamps to the edge of the rim. They used electric impact wrenches to install the wheels and torqued them to factory specs. They even set the tires air pressure to the tire recommended specs. Let's put it this way, if I could of done it myself I would have done it the way they did it! And what I paid was less than what I expected considering the awesome job they did and the service I received. I highly recommend this shop to everyone. Go and see Jeff as he "will" take care of you and your ride. Major props to their technicians working behind the scenes. Your skills and proffesionalism is not going unnoticed. If you are looking for a place to really take care of your automotive wheels tires and accessories don't compromise. Make an appointment to see these guys, you'll be glad you did. There work speaks for themselves.
PROS-
- a.c. show room and lounge area
- large lounge area with comfortable seating
- excellent customer service
- professional skilled techs
- quality work
- reasonable and competitive prices
- helpful, knowledgeable and experienced staff.
- good selection of rims, tires and all types of. automotive accessories.
- If they don't have it They can order it
- close to megs drive in.( good eats)
CONS-
- hard to see shop from the roadway(waikamilo)
The professionals at Auto Customs are awesome! They are experts in understanding the correct size wheels and tires will fit for each vehicle and application, which give me peace of mind, knowing my BMW is in good hands. These guys also helped turn my Lamborghini Gallardo into a class winning vehicle at 3 consecutive car shows, I HIGHLY recommend them to anyone looking to modify their vehicle via wheels & tires, performance parts and/or accessories!!! A+++++
I was badly in need of a tire. The sidewalls had bubbles upon bubbles. So I was looking for something, anything cheap new or used. I Google tires for sale in Honolulu. Auto Customs was the first to catch my eyes. Waikamilo just about a minute ride from my house. I asked if the have the size tire I needed and cheap if possible. Told me the price and I was sold. If you don't know Waikamilo or better yet Meg's Drive in then you may not find this place excellent staff, excellent service will recommend to all
Get all my tires done here. Also have done suspensions. Always a job well done! Customer service is also top notch.
Really really nice group of guys.... Did everything they could to make sure everything was A+ shape. Didn't cost an arm and leg either, so glad I found them rather then going to the dealer.
Great customer service. I always go to them to my tires and custom wheel, suspension and exhaust kits.
Excellent place to have your bush wacker pocket flares install. Very friendly and knowledgeable staff.
Nice variety of rims. The guy sits down with you and really help you find what you want. But could use more help due to customer backup
Excellent customer service. Fast, friendly, professional service at a reasonable price. Much mahalo for taking care of me so promptly!
The best place for rims and accessories. Fast friendly and great service!
Been going to these guys for years! Excellent service and knowledge.... 5 stars for sure!
Quick and easy. Also noticed an error with my rear tires and fixed it for me for half cost.
A+. Professional courteous and fast.
Great service, quick work, amazing people. 12/10, would recommend.
Friendly customer service. Price is good and the quality of the product they offer .
Best place to get your wheels, tires and automotive accessories!
2nd time using them to lower my car. Quick and professional.
Came in for a tire change. Quick and excellent CS
Really nice and very helpful ! thank you
Best place to get tires done!
Always well taken care of at this shop.
Friendly staff and very knowledgeable and helpful.
Good food . Just pricy
These guys know what they're doing!
Service is always amazing!
Amazing service!