Reviews of Pep Boys. (Tire Shop) in Columbia (South Carolina).
Pep Boys
1804 Broad River Rd, Columbia, SC 29210, United States
Description
Information of Pep Boys, Tire shop in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Pep Boys
Sunday
9 am–6 pm
Monday
8 am–7 pm
Tuesday
8 am–7 pm
Wednesday
8 am–7 pm
Thursday
8 am–7 pm
Friday
8 am–7 pm
Saturday
8 am–6 pm
Popular times
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Reviews of Pep Boys
Dawn Lanahan
This location is normally quick and efficient. I don't know if what happened this past Sunday is the norm or a fluke, but check to see if more than 2 people will be working if you go on a Sunday. Multiple people left while we were there because a simple oil change was taking almost 2 hours to complete. I had a few obvious issues with my vehicle and none of them were addressed. They could have made an extra $500 off of me, but chose to ignore the literal lights on the dashboard. Very disappointing overall.
Brian Chrzastek
Place is fast and care about what they offer to help customers leaving with there car or truck running correctly.
Debbie Penrod
I was in Columbia South Carolina and had 2 flat tires on a dreary, rainy Sunday night. Was trying to get home to Indiana 10 hours away. Car was towed to the Pep Boys store #134 on Bush River and Ray got my tires fixed and we were on our way before 2 pm in the afternoon. Such gracious kind and helpful people 😍 thanks again ! …
Sonie Jones
The mechanic was very thorough with what was wrong with my car and told me what I needed to fix right away and what could wait. He also explained things to where I could understand them. I would recommend to go to them because they will treat u fair.
Tanna Walker
Went for an oil change and headlight replacement, and was pleasantly surprised by how efficient and kind the service was! My car was ready in an hour, and the woman at the front desk was very helpful.
Shakeria T.
Markie was so sweet! She checked me in fast and made sure all of my tires where checked instead of just the one I came on for. Brandon got me in and out ! Great experience, awesome staff!
Reginald Martin
I was able to purchase two new tires after work and one hour within closing time for the technician. Always courteous and honest.
syrus plowdeniz
Markie is amazing! Her politeness and professionalism is top notch! The very reason why I would go nowhere else!! Definitely well worth her weight in diamonds!!!💎💎💎 …
Lisa Hall
The work on my vehicle was excellent, but they forgot to do the alignment - now I have to find time to get that done
Justice
The website does not communicate with the store, but the employees still managed to fit me in. They were also the only place in town that had my tire size at a reasonable price. Definitely will visit again.
Jae Bravo mazz
Great place! Awesome costumer service! I strongly recommend coming here for your vehicle. A big thank you for everything
Tasha Woods
Im satisfied with the service the mechanics done. Had one small issue but it was solved same day. Great staff!!
Melissa Stickney
We were traveling from out of state when we got a nail in our tire. We easily made an appointment online and were helped promptly upon arrival. Repair was quick and we were back on the road in no time. Friendly and helpful staff. Would definitely recommend.
James Norris
Brian was very courteous and installed aftermarket rims on my car. I am very pleased with the results. Brian alleviated my concerns and communicated to me what was going on throughout the process. The entire transaction was seamless and very professional.
Quincy Pee
I have good service every time I come. Wait never long. Quick and fast. I think them so much.
Lakeia Goodwine
Pep boys on Broad River was absolutely amazing!!! They were very fast at getting my tire fixed before the time allotted!!! Thank you so much ❤️
Katherine Carnes
Brian answered the phone when I called after no one could fit me in to get my tire fixed. I was traveling back to Georgia after a conference and had a nail in my tire. He was kind, professional and willing to do whatever he could to help me get home that night.
He and T worked together and got my car back in the road quickly.
These folks deserve your business and when I am back this way will always have mine! Thank you both!!!
Nina Baez
Brian & Markie were amazing, we came in with a pretty bad tire & they did absolutely everything they could to help us out. Tire was fixed & we were on our way super fast. Definitely ask for him & highly recommend this spot.
Matthew McCutcheon
Good customer service everything that was wrong with our vehicle they made sure everything was fix and done correctly definitely recommend all vehicles to get fix by them.
Meghan L
Needed 4 new tires and an alignment. They did great work and the price really can’t be beat. Would be 5-stars if they hadn’t tacked on a $99 Road Hazard warranty.
Safe Haven Animal Rescue Entrust, Inc.
They were amazing! Great customer service, quick and efficient. Will def come back.
Angelica Thomas
Brian and Brandon were so nice and really attentive to my needs. Brain answered all of my questions and kept me informed on my vehicle. Brandon was so kind to add more air to the rest of my tires as well as refill my donut tire. I will be back.
Abrianah Fennell
Came here for a quick tire change and had an amazing expletive. I was greeted with professionalism and kindness. They were quick and kept me updated. Will definitely be returning !
Vale Santiago
First time visiting and they were super friendly and helpful. I was assisted by Brian and Markie and they did a great job. Definetly will be visiting for any tire service 🙌🏽 …
Glen
I went in with a vehicle emergency. I didn’t think they would be able to help me so I thought I would at least ask. The gentleman behind the counter named Brian was very kind as told me to talk to the mechanic named T. T assisted me and was very kind. I have a long drive ahead of me and wouldn’t have been able to drive my car if they didn’t help me ❤️. Bless you bless you!!! I can’t thank you enough. Thank you Brian. Thank you T ❤️
Patrick Harmon
Brian was professional and courteous. I went on a busy Sunday, with only one technician available. They were able to get me in and out in no time!
Dave Hogan
Prompt, professional and Courteous. I was in and out with a new tire mounted and balanced in under 10 minutes. Markie, Plil and Brian were great.
Sharon Robinso
I was going out of town on Friday and thought I needed a new tire. I went to Pep Boys explained as best as I could how the car was driving and I needed at least one tire. Mike and the guys checked each tire and found nothing wrong. Mike even test drove car for me and said it drove fine. As a Woman I really appreciated His honesty and help. It is hard to find people you can trust who are not trying to"get over". I truly respect him for this. My go to place from now on!
Sonia Trimnal
Worth every penny, Great customer service and excellent work. It is slightly higher priced than the smaller car shops, but it is worth it. They are very good with honoring their warrenties on product, I never feel they are trying to get over on me. I definitely recommend to family, friends or anyone in need of car work.
Oscar Smalls
Was ok overall. But has a few regular shop to customer communication issues.
Kassidy
ordered a tire online about a week ago and haven’t heard anything back, have tried calling 3 times but phone just rings and never goes to a voicemail and nobody will pick up. just super confused
Alexis Riester
TL;DR: Go here. Services aren't overpriced. If I need something done, it's done right, as fast as they can given their staff situation on the day.
I haven't waited longer than 2.5 hours, while they were busy AND understaffed. I was always in the know and I have NEVER gone by appointment. Steven is the manager, he's awesome. Charlotte is the receptionist and she's amazing even in a bad mood. 90% of the time for regular maintenance, my bill is $85 or less. I moved and drive 45 mins out of my way to get my car serviced here. Steven talks straight to me, doesn't upsell, explains things plainly to my automotive mechanically inept self, and keeps me informed and I HAVE NEVER HAD TO RETURN TO HAVE SOMETHING FIXED AFTER LEAVING! <- That's a huge on right there.
Idk about any other pepboys, but the Broad River Rd location is my home mechanic.
mo green
On my way from Charleston to Columbia, I noticed that my vehicle wasn't riding right. Took it to Pep Boys without an appointment and Brian took care of the issue for me to be able to enjoy my holiday weekend.
Emmanuel Gyekye Atta-Penkra
Excellent service! Mr. T is the best mechanic. Prices are so low and service is so good that I'd even drive 1000+ miles if I had to just to get my car serviced there no matter how small the issue is. Had a tyre repair and I wasn't even charged! I could go on and on but trust me, you will love it there.
Chris Porter
Always great, do goodwork fast and efficiently just wish they'd leave my stereo system alone, no one gave them permission to scan my files and puck the tunes they wanted to hear!! Unacceptable, that was the 1st time it ever happened, and willbe the last. For sure.
Christopher Mann
Beyond exceptional service! Steven at the Broad River road location was extremely awesome and helpful!! Bought four new tires from him and the guy that put them on took his time and did the job flawlessly even though it was after closing time.. (We came in at 6:30 PM and there were others) They were busy and low on guys in the Pitt area but we were not turned away, Steven even explained that the price online was cheaper and we would be better off ordering it and then paying in store. We were unable to pick a time on the current day for a service reservation but Steven said that was no matter, pick a day and he would change it around and I quote "Get some new rubber on those rims" My wife and I really enjoy Pep Boys and will most likely never buy tires from anywhere else as long as people like Steven are around! Thank you!
Ching-I Alice Hu
It was easy to book an appointment online. The stuff were also very friendly and helpful. The stuff was able to show us how to reset the car computer to change the maintenance schedule.
Cory Adams
I can not say enough about the quality and service of my most recent visit. Not only was the staff courteous and patient, they helped me with coupons and discussed my warranties etc.
Nobody does that anymore. Going the extra mile is still in style and they proved it today.
Much appreciated!!
Sp3cko Reacts
Great place to get work done. However, they take a very long time to acknowledge that your vehicle is complete with whatever it is that you needed done. Got a tire changed, and it took them more than 30 minutes to let me know that it was done and ready to be paid for. Oh, and I was sitting in the lobby, meaning, no courtesy call was necessary since I was around the front desk clerk and all other employees. To include the mechanics who put the tire on. The rates were good, and they have some of the lowest prices in town for tires.
Danielle Lewis
I went in last Saturday to get my brakes and alignment checked. I called the day before, and was pleasantly surprised to get a morning appointment. I was worried a Saturday appointment might take all day, but they had me done in around 2 hours. Katie and T. were great. Everything was explained to me, they kept me updated throughout, and checked to see if I had questions. The cost was reasonable and I can tell a big difference in how the car drives now.
Jessica Doiron
I cannot thank these guys enough for their help the other day!
My now husband and I were having wedding issues (Thank you 2020!) and a few issues caused us to rush to Charleston to try and find a new venue for our wedding which was the following week. I needed an oil change and did not want to just top off the oil on such a long drive. We tried to stop at a shop across the street from us and could not even find someone inside. We were about to just hit autozone and the road when I saw Pep Boys. We swung in and asked if they could do a fast oil change. They asked how long we had, I said about 15-20 minutes (we had to get to Charleston before sun started setting so we could get a good view of our potential venues). Those guys pulled my car in and emptied the oil as they set me up in the system. He pushed through the ticket and BAM! They put the oil in and we were on the road in about 15 minutes later.
They were so great about it and honestly appreciated it so much. I know I will not be able to get an oil change in 15 min every time, but in the time of need, it mattered the most! I look forward to their business in the future!
Gregory Pardue
Went in to price new tires for my Tahoe. They had buy 3 get 1 free deal on name brand tire. Steven the service manager, was very professional and knowledgeable about his product. Needless to say he sold me on the new tires. I will be a returning customer.
Joy Joseph
They have the potential to be more efficient, need more staff
Amanda Hollis
They replaced my flat tire very fast for affordable prices!
Bryan Ruiz
Tommy, Bryan, and Ronnie were life savers. In the middle of our road trip our brakes started to give us a problems and these three guys went above and beyond to fix our car at the end of their shift so that my family could safely continue our trip. I could write a book about how impressed I was with their service. These guys are great and I thank them all for the great service. I will never take my vehicles any where else. Thanks pep boys.
Dejuan Davis
Quick prompt service by knowledgeable technicians.Had my vehicle back to me by close of business.Definitely recommend
Terry Leed
I was traveling and noticed a nail in my tire I stopped in for them to check it and repair it if necessary. Steven was great with assisting me and getting me on the way. I would recommend going here but make sure you talk to Steven for your needs.
Fvck Im'Trill
T & Steven handled everything very well and in a timely fashion. This is my new home. It’s clearly a sense of family when dealing with these guys. Love it here !
Sam Cartin
Pep Boys saved the day when I got a flat tire on broad river. Took care of my car and got me back on the road in no time. Thanks for making what could have ruined my day into no big deal.
Cara C.
The mechanics here saved my bacon when I discovered a large bubble on one of my tires late on a Sunday afternoon. Much appreciated.
Diarte Jeffcoat-McLeod
My fiancé and I have been here a few times for our old vehicle and they have been top notch in customer service and reliability. However, it was their customer service when I received horrible service from the dealership that won me over. Seriously, go here if you need quality work done at an affordable price.
Markie Gaddis
The guys at the Pep Boys on Broad River Road are a great team! I always visit this location for my oil changes and new tires, but what what really endeared me to this Pep Boys was when I had my first major car repair (new radiator hose and water pump). They made sure I understood the problem and were quick to fix it. They really sympathize with their customers and understand that major car repairs are never convenient and rarely easy on the budget, but they really worked with me (and my budget) and were able to get me back on the road in the same day. I will definitely use them again in the future!
Katrina Austin
I took a friend here. The young lady at the front were you take your car for repairs. Knew her job, was very knowledgeable and courteous.
Amy Cook
Pep Boys Auto Service on Broad River Road in Columbia, SC, is wonderful! I've taken my car in several times now over the past year, and I've always been completely satisfied with the service I've received. The guys who work the auto service desk are courteous and concerned. They and the technicians work hard to fix your car correctly the first time and to get you back on the road as quickly as possible. I appreciate the time they take to explain what repair is needed and why, so that I don't feel that I'm being taken advantage of. Every service I've received from this store has been first rate.
Warning: not all Pep Boys are created equal. I recently took my car into Pep Boys on Savannah Hwy, Charleston, SC. Not only did they fail to fix the problem, but I'm pretty certain that they replaced the wrong tires on my car (discovered a month later when my car continued to give me problems).
Todd
Initially I was hesitant to bring my car in to be serviced after reading the reviews, but I appreciate the management addressing concerns posted about them. The staff was friendly, made sure I was properly educated on the services I needed and informed me every step of the way with the service needed! They definitely will be my first option for any service I may need in the future.
Brandon Padgett
Great service, Fixed my car 2011 Toyota Prius with no issues, prices are competitive with other mechanics and these guys seem more trustworthy than your average mechanic.
I plan on taking my car back here in the future, thanks.
tim gelinas
this is long overdue..july 4th weekend of 2017 we were traveling from florida to winchester virginia. had a major breakdown on that sunday, water pump and serpentine belt. got towed to this pep boys which was open for routine maintenance such as oil changes, etc...that monday was the 4th but they were open for repairs and fortunately had the two parts needed. must have pushed our car to the top of their get-to list because at 10:30 monday morning they called letting us know it was ready. wonderful and friendly, asked if i was a veteran which i am so they gave me the veterans discount as well. the hotel the clerk recommended was also great too. considering our circumstances the outcome was as best as we could have hoped for.
Garriette Kelly
Been coming to this location for years.. The absolute best costumer service..Brian an Charlotte took good care of me this visit.. pepboys hands down the best ❤
shirline best
Very courteous, professional and very time efficient.
Christopher Pennington
Service was great manager was kind of a dill pickle. Had my car setting there for a looong while after they finished because they were waiting on estimate.
They have my phone number....
Jay Davis
Friendly service and technicians very well knowledgeable.
Deb Mcqueen
My family and I went on a vacation to Myrtle Beach, South Carolina and on our way back home my daughters tires blew out and I had to have her vehicle towed to Pep Boys. Being from Kentucky, I did not know a single thing about this area or what to do. But Pep Boys tended to our problem and looked after all of us. I can never repay the service or the kindness that was shown to us buy those guys in the service department. I have never felt so humbled by the treatment that we received here. I truly with all honesty tell you if you are ever in that area and need service on a vehicle give those guys a visit! You will not be dissatisfied! Great people and I thank them so much from the bottom of my heart!
John D (Bubba1SC)
Always have great service here. Tire prices were the best I could find. Oil changes are good price but sign up for their member savings card. It is free!
C Carter
I like how I'm treated as a female car driver. I've been coming here for years, and staff is nearly always respectful when I'm talking about my vehicle. I especially like James. He's really nice, and seems to have car-ESP.
Tatiana Velez
Great costumer service. Steven was extremely nice and informative. It is very comforting to know there is a reliable auto service nearby! Thanks again, Steven!
Clarence Bennett
Quick service price was a question at first but cleared up after discussed with service manager. Was happy with how fast I got in when no other repair center could help. Will try out the oil change service.
Kenneth Williams
Walk in an with few seconds, was apporched an ask what need need. Was told exactly where I need to go to find my product. Once I found or tried to find it within a couple of minutes the same person that told me where it was that came and went directly to what I was looking for. With a big smile on her face we both laughed because she went directly to it love the service will be back.
Gary Rhett
Arrived early to drop off my vehicle, says they open at 7:30am and I didn't get in the building until 8pm which made me late for work. Waiting to hear from them about the services I asked for....
Bob M
Steve and Mike were super nice and very helpful. Place was busy on a Friday but I can see why. Still treated you like you were an old friend.
Linda anderson
Thank you to Steven the manager, the belt on my bmw was broken and he went above and beyond to fix my car! I did get upset but he was very professional and he didn't even charge me for the work! Great customer service! I'm very thankful!
Pam Hamilton
Brian the assistant tire manager and Adrienne the assistant store manager were very helpful and kind to me. Steven, Jimmy, and Daniel were nice to me too! Thank you!
Kayla Choquette
Even though they were short staffed, they still made sure to fit in my oil change, even if it took an extremely long time.
Jannie Lincoln
I came into the store to have my Tailight replaced. The manager Tyrone was very helpful and professional. Service was fast. Clean store enviornment and nice helpful sales associates. I would definately reccomend this store to others and I will be returning if I have any other automotive needs.
Bobby Grant
Inexpensive and handles common tasks well. Vehicle inspection information (like tire tread depth) provided to customer is usually missing or falsified. Do not have many advanced technicians like electrical specialists available
Donna Clements
I have had to rescue my husband 3 times on the interstate for a flat tire. We've gone to this particular Pep Boys every time. This particular trip it took way longer than usual.
Compost Envy
Thank you TJ and James, from Tires & Service, and Adriene, from the Auto Parts side! I appreciate all of the time and advice that you provided! Great staff! I definitely recommend this store. They are honest and they actually want to help you!!
Ray Parker
I had a leak somewhere under my 2001 GMC Sonoma so I assumed it was my water pump. So I gave my vehicle in from them to change my water pump. They called me back the next day and told me that it wasn't my water pump but it was somethin. So it saved me a lot of money and them a lot of time. One of the associates over there named Bradley is real cool. I love the pepboys because I live like 5 minutes from there and I love the discounts.
Megan Romberg
I went into Pep Boys today to get a new cabin filter and the service was superb. Everybody was knowledgable, friendly, and helpful! I would recommend this location to anybody in the area.
Becky Walker-Khan
My dad and I were headed to north Carolina from Florida to evacuate from hurricane Irma and he got a un repairable flat. We arrived before they opened and despite having only 1 technician they had us back on the road within an hour of opening.
Francoise Crowell
Had to replace a tire with possible rim damage. They looked at the tire and determined the rim wasn't that far damaged. Had me in and out in under 30 minutes
Peter Maher
Very good, competent technicians, especially , Phil M., he's excellent. Very thorough, and honest in his evaluation of whatever your mechanical problems might be. Quality wormanship.
Joseph Stubbs
After a bad experience with a local stealership, I took my car here to Pepboys and couldn't believe the expedient service I received. Their knowledgeable staff took care of my cars needs with 5 star service!
Steve Hinkle
Team was great! Handled multiple customers at the same time and finds away to make everyone feel like they are the most important.
Yvonne Pinckney
Great service and very knowledgeable!
shyla1019
I was able to order the part I needed online and go to the store within 15 minutes and pick it up. I didn't have to pay for it until I got there
Adrienne P.
Good people in the Service Dpt. Very helpful. 20 year old male went above and beyond in customer service and I was so impressed.
Bert Gives, Jr
Pep Boys was busy but they managed to get my flat tire fixed
BlaireIngram
Wonderful customer service!
Rich Jones
The guys at the shop were very friendly. Quick service too given how busy it was when we got there.
Hallé Dickerson
Best Experience! My car was fixed in no time. Great service really nice also.
F Jones
Service was great all around. Thanks
Lamar Mitchell
No problems whenever I use them to do jobs that I cannot get to myself.
Dillon Steinhilber
Great place gets very busy. Just does not open at 730am. Try 8am.
Cloe Haynes
The customer service was decent although the guy who checked me out missed my military discount.
Liam Brownstein
Very easy to work with, and made the whole process simple. They were all great.
Loretta Jenkins
The service was excellent in and out at a good time would recommend people to use them 🙋♀️ …
Dewitt Morris
Very friendly people, great pizza
Crystal K.
I've never had such good service on any part of Broad River Road from any company as I had at Pep Boys.
Sarah Morgan Kelly
Jimmy and Jamal in the shop are GREAT! Thanks for taking care or me and my car tonight.
Yul Gist
Staff seemed indifferent to customer needs. Not exactly rude, but not friendly and outgoing either.
Kim Taylor
Oil change was done quickly and everyone was very friendly
Renee Webb
Made an appointment for 4 new tires in and out in about a hour.
Alacia Harley
Great staff and fast service. I will be a regular customer.
knowinKoen
Helpful staff, fast and friendly. Its my new go to for automotive .
The Only One
Prices for oil is outrageous, plenty of parts to choose from and the cashier was very friendly and professional.
Karey Johnson
Good service most of the time. James is a great associate there.
Rodd Price
Quick purchase of oil Fuel Inj Cleaner and valve stem caps A++
Keith Chandler
Prompt , professional, fair, replaced serpintine belt and battery on a Sunday, job well done!
Monte Sundberg
Love my new tires
Ronald Rhett
Oil change. Great staff. work to get you back on the road in a timely manner
daveswurld1338 Stephens
Personnel in the shop are the reason this location is open. Good guys.
George Doukas
Friendly staff, got oil changed, they cary mobil 1!
Rose Escarrega
Got to Go Here!! They went Above and Beyond to make me save in my Vehicle.😎 …
Sir Cgard
Very helpful.... They put my windshield wipers on
shawn yost
Good part store nice friendly people they're willing to help
Jason
Good selection of products but customer service could use some improvement
Johnny Plair
Very knowledgeable and helpful.They look forward to doing business with them in the future.
Frank Migliorisi
First time there but it will not be my last.very happy with the results and the people working there.
William Krakoff
Store has not been renovated since it opened forever ago.
Jerry Jenkins
Have good selection but did not have what I was looking for.
Chazia Miles
My wait was short and the price was great.
Marty
Overboard to help... I was in a fix at closing... Helped me anyway...marvelous
Shinita Pepper
Great service not enough workers on Sunday
Thomas Pearl
Great Crew in and out with no problems!
Tracei Ealey
Great customer service thanks to the manager Todd.
Kim M
Always had wonderful service and treatment.
Tina Russell
People were so friendly and knew what I needed.
Matin Al-Muhaimin
Always respectful and helpful
Terry Simpson
Didn't have some items that other stores have
E Thomas
Great customer service
Heather Larry
Love pepboys! Our favorite place to go!!!
Thomas [email protected]
Excellent service
A little pricy
Neek H
I was in and out. I found what I was looking for without being offered help
Ray Martin
Quick even though they are closing at this time
Ahmuld Thomas
Schedule an oil change, fast service
Isaac Simmons (RogueBurn)
Friendly staff. Helpful and professional.
truecarolyn truecar
Great experience with Pep Boys staff
Lucifer Morningstar
Big selection. A bit overpriced.
K. Ralston
great service!
Tammy Martin
Its just not a fun place to shop
kim ca
Long wait staff decent
Gregory Landis (DUTCH)
Place is not very organized
Gary Gownes (AIRWOLF)
Great place to buy parts
Mahdi yom
The best reliable autocare
Allen Jones
Helpful and have quality parts
Jennifer Gibbons
Awesome work and quick.
Christine Washington
They are helpful people
Walter Macpherson
Free tire air
Brian Walker
Always courteous and polite
Kim Roberts
Great service and advice
Jelani Swims
Always excellent service
Harriett Renee Young
Great customer service
Alex Lovaas
Easy to find what I needed.
Kenneth R. Ruff
It was good
Lyndon Council
Auto repair done right
Cardin Price
Good customer service
Antonio McKie, Sr.
Excellent service!
Dipti Paudel
Very helpful staff
Dario Meza
Ok
BRIAN GRAY
Good service
Jeff Williamson
Nice friendly service
Chris Carter
Helpful
Misha Tyner
Outstanding serv
B Stone
Good prices
michael mathis
Great service!!!
Alice Crowner
Great service
Don Tart
Very helpful
Devonnie Simmons (S&D Finance)
Fast service.
beuford sims
Good services
jakita staples
Very professional
Willie Cook
Knowledgeable
Michael Moultrie
Ms. Markie she treated me really good, she really worked with me .thank you to Mr. T that did my oil change I am so thankful . I’m in school and it is really hard.
Bryant Page
Great service and great people
Britley Mercedes
This location was AWESOME! We were passing through and needed an oil change. Ray was very helpful and took great care of us. When everyone else in the area was closed, Pep Boys was still open and provided quick service. If you are in the area and need their service, definitely stop in.
Brenda Reeves-Monteleone
The guy at the desk (Donald) was awesome! The technician (Mr.T/Tataw) who came out to my car and explained things to me was great too. Since they were busy and I was one of the last people in, they didn’t turn me away and stayed a little past closing to make sure I was taken care of. The lady (Markie) ensured me that if I had questions about anything, that they were there to help. I got new rims and they put the best tires on (Brandon did an amazing job without scratching the rims!). Pep Boys has serviced every car I’ve had except one and the experience has all been great.
Octavia Graham
Service was quick and fast.
ROBERT HOLDFORD
Overall completely satisfied. My only complaints are; (1) I thought the price was extremely high. And (2) This PEP BOYS had to correct shotty work done on this vehicle in Philadelphia, PA to the tune of $2500.00. Then they did another repair job, AGAIN to the tune of $2600.00, and never informed me.of the bearing in the left front was gone! I knew there was a problem, but didn't know the extent. They test drove the car both times. So if they are master mechanics, it SHOULD have been apparent. It seems, in this short time, they corrected the problem.
Craig Sanders