Reviews of Discount Tire. (Tire Shop) in Columbia (South Carolina).
Discount Tire
6033 Garners Ferry Rd, Columbia, SC 29209, United States
Description
Information of Discount Tire, Tire shop in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Discount Tire
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Discount Tire
Brendan Greene
Uh oh, my front left tired just popped and it's beginning of business day on Thursday. Also it's a run flat tire (hard to find). What do I do? After panicking I called Discount Tire and they kept me calm. They said they could see me immediately. Even though they didn't have the same size run flat in stock, they told me they have a suitable non run flat replacement that I decided to go with. The tire price was very fair compared to nearby retailers. Service was quick and easy. They sent me text updates the whole time while I did some remote work from their clean, comfortable, and tidy waiting area. Most importantly ALL employees were FRIENDLY and knowledgeable. So many times I have been mistreated by workers in the auto community. Well not these folks. They are fabulous. Don't believe me? Test them out.
Megan Greene
This location of Discount Tire has always been great. They are quick to schedule, will fit you in if needed, don’t pressure you on extra sales, and are extremely nice. I went in to get a tire inspection recently (not my 1st time there) and spoke with Mike - he was able to get a nail out of my tire that hadn’t punctured it somehow, but also informed me my treads on my front tires were in bad shape. Instead of pressuring me to make an unexpected, costly decision right then, he took the time to write up what was wrong with the tires AND give me an estimate so I could talk to my husband who knows more about them than I do. I actually went right back in and asked them to replace them, and they did for a very affordable price and in almost no time! Definitely recommend.
Melanie Foshee
Jamal and Colin helped me today and they are actual ANGELS!! I had a bolt in my tire and they were so quick to help me! I was having some timing issues and was going to have to leave and try to get the tire repaired on a different day because it wouldn’t have been ready before I had to pick my kid up from school. But Jamal wasn’t about to let that happen. He got me in and out in record time and I was able to make it in time to pick up my kid. Without having to stop twice to refill my tire. The customer service was impeccable and I won’t be going anywhere else for my tire needs. Y’all got a lifelong customer today. Thanks so much!!
On the Road
My first visit to Discount Tires which was at the Garner Ferry Road location in Columbia, SC. I purchased 5 tires which was in afternoon and had to be ordered. They called the next morning that the tires were in and come in when I want to. Luckily, when I arrived there were no others vehicles in the bays. So the four tire installers all jump in together installing the four tires and new spare tire. It looked like a NASCAR pit crew. I was out in less than 30 minutes. I was impressed to see them work together. Everyone was very pleasant and they seem genuinely appreciative of your business. Every business selling tires in town sell at the same tire price but I think service and after service is important to me. That all they do is sell and service tires. I do recommend them and will go back .
Deadreau
I had been putting off getting my tires balances and decided today is the day. When I got there I was told it would be about 2 hours before my car would be ready. I wasn’t pleased but I knew if I didn’t stay it wouldn’t get done and I’ll pay for it in wear and tear in my tires. I decided to go shopping across the street. To my surprise and pleasure, they were finished 30 mins ahead of schedule. Thanks guys! To be honest you have never failed me and have exceeded expectations each time I come in.
Chris Barnhardt
My wife was coming through Columbia, SC late today heading home to NC and developed a terrible tire vibration. I called three tire shops and all told me it was too late, as it was nearing 5pm on a Friday. I was able to get Thomas on the phone at the Garners Ferry Rd. locations and explained the situation and that my wife was in a panic. Thomas told me to tell my wife to not panic, take her time and they would be looking for her and make sure she got home safely. They did just that and she just arrived at home in NC. Thanks Thomas and the others at this location! Much appreciated!!
Donna Ivey
Jamal was amazing. This was the 3rd place I visited for a yire replacement. Got a flat while moving daughter back into college. I needed to return home to Charleston. Jamal could see that I was about to lose it due to frustration. He found a used tire I use to get me home. Excellent customer service!
Stu C
Had a blowout on I -77 in Columbia South Carolina so the keep I'm driving all the way to Charlotte North Carolina on the donut I had to find a tire store that carries Michelin tires in the size that I needed for our Durango. So I stopped in a parking lot to search people down and found Discount Tire give them a call and found out they have what I needed and they're right down the street on Garners Ferry Road. The manager was very helpful and the staff were very nice even gave my dog a compliment she's a shitzu. I felt like I got a real good deal on the two Michelin tires I needed and found out that they are going to build a store in Summerville South Carolina close to me. Was really glad I was able to stop here to get what I needed the store is very clean and organized. They even have a line to get your air pressure check for free no purchase necessary. This is what I call Great customer service.
Jon Blake
Great service. They got my tires mounted in about 30 min. Will return in the future.
Rochelle H.
Do y'all see the price for 2 brand new 4Runner tires? And their service is fast and professional! I won't get tires from anywhere else but Discount Tire!
Christopher
Just wanted to say thank you Thomas and team. 5-star experience! The tech (apologies forgot his name) did I phenomenal job. I arrived 30 minutes before close and the tech took the time even cleaned the old glue and grease off the rims for me.
Thanks again!
Christopher (Amg)
Tad Derrick
The staff was incredibly helpful when I blew out a tire. Called when they opened and they had a tire in by lunch and had me serviced and back on the road 30 minutes after i arrived. Thomas the manager was incredibly positive and friendly. This team has taken great care of me every time I have walked through the door!
Sonteeya Bellinger
Let Me Tell Y’all about Mr.Thomas Stanton & The whole Crew, They are So Dope & Excellent! I came from Summerville & I caught a flat & He made Sure I was straight he didn’t allow me to get on the Road With Anymore Bad tires. I appreciate it soo much because All I could think about was Making it home To my Son. They all worked sooo fast and Hard and I felt the difference in my car. I just want him/them to know I appreciate it because I was soo worried and they calmed my storm and made me feel soo welcomed and at peace
Matt Gioia
This was my second time in this store. I purchased some of the most inexpensive tires available, but you would have thought I was paying thousands of dollars with the amazing service I received from this team. I only waited about 25 minutes to get all four tires replaced after purchasing online, and the team all made me feel exceptionally welcome and appreciated. I won't go anywhere else for my tire needs!
Glenda Carlton
I purchased tires from this location and received excellent customer service!! I would like to especially shoutout Benjamin who provided exceptional service and went above and beyond what was required. He definitely deserves a gold star or,even better, a pay raise 🙂. …
Keith Gosselin
Just want to shout out to Benjamin; he was a great technician to work with on the purchase of 4 new tires as well as handling 2 golf tire mounts. Really enjoyed the service.
Waweru Yaacov Ibuka
Very quick service! Visited at least three other places; completely booked, needed reservation. This one did the work without a reservation.
KIM LOFTUS
Thomas and his team are amazing! Just when we were feeling stranded, they got us back on the road with new tires and rims in no time. This is the place to go for exceptional customer service, professionalism, and dedication to team work. We are most thankful for their assistance.
Charmaine Richardson
We’ll today I decided that I needed some new tires and I was on my way to another retailer and as I’m driving by I see discount tires on Garners ferry rd. So I call and Ben picks up and from the very start the greeting was so welcoming and friendly I give the information needed and the price got my attention but the service and the warm welcome got me to stay for the service from start to finish awesome job and I usually don’t give reviews but AWESOME AWESOME JOB well done so thank you so much for everything you have a new customer that’s very happy and satisfied. Check them out Garners ferry access from Verizon on the same side as the firehouse subs it’s worth the trip. And thank you to the tech that’s working on my car you rock as well.
Rebekah Jones
If you don't get your tires from here, you are wrong. I go through tires like tic tacs and I drive a mini van. At least 2-3 tires a year. This place works because they are very affordable and I don't buy the lowest grade. They also have an insurance that covers damages and you're able to get a new tire for free if they can't repair it. And air is always quick and FREE!
Becky Gibson
So thankful for the great service we always receive here. I’ve bought sets of tires for two cars now and they’ve been great about warranty when one of my tires went flat. Thomas runs a great shop!
Skyler McCall
The staff was super friendly, even though they were busy. Colin was super helpful in getting me a new tire at a good price. Would definitely recommend this location 👍 …
Victoria
The guys at Discount helped me out with my tire fiasco! My tires were in really bad shape and I needed to get them changed out fast.. They were friendly, professional, and helpful. They even helped me with financing. As a single woman I appreciated that they didn't talk down to me or try to up-sell me on things I didn't need. The cherry on top is that I get free flat repairs, free balance and rotation, and tire replacements for next to nothing! Would definitely recommend
Kayla Rayburn
Just WOW.
First off service here is top notch. The manager, Thomas is great. Really good customer service, was very friendly, professional and informative. Hands down best ran discount tire I’ve been to.
The gentleman who helped me check in was great too but I can’t recall his name.
I made an appointment but got there about 30 min early and I left right about when I had initially set my appointment. That’s how quick they were! Just WOW, I thought I was gonna have to sit there for hours, as there were plenty of people there, to the point of almost no available parking spaces. - and I drive all day to clients houses so I can’t say how much i appreciated getting such fast, great and well done service they provided.
Back on the road and back to work in 45 min 🙂
Kaylee Cuccia
Amazing customer service all around. Everyone was very friendly and helpful. Could not believe that they didn’t charge me to patch up my tire. We don’t deserve these lovely humans out here so helpful and for FREE like what? Anyway, not only were they friendly af but there was quite a line ahead of me and I still managed to leave there in about an hour. Colin was the one who patched up my tire and made sure I was safe to continue on my road trip. Truly appreciate these kind souls. Thank you discount tire!
Heather Ivey
The Columbia SC location off Longtown is spectacular! I’ve used them for several years now and this morning I spoke with Josh (?) and he again solidified the excellence this Company offers. Discount Tire has tremendous leadership and training to continue to provide such outstanding service from any employee you encounter. All the Team members have solid product knowledge and are never pushy or dismissive. I always leave there thankful for the experience.
Sincerely,
Heather Ivey
Jerrell WIlliams-Dupree
Nobody does it like discount tires. You get your selections & without having to worry about getting bad tires.
J C Navy
I had a great experience with Discount tire. Leo was the first person I met and was very friendly and professional. Went above and beyond helping me find the right tires for my vehicle. Thomas and Marcus were involved in the installation and I can't thank them enough. I got a great price on the tires, then found a discount at another place. Charlie the manager said they wouldn't be under sold & matched the discount, just a great experience all the way around. I will always look here first now when buying tires. Highly recommend this staff and location!!!
Cass Is Real
I made an appointment for 9:15am but there isn't a separate line so I waited for service. I had to purchase two tires and a spare tire. The price was a little higher than I anticipated because I purchased the warranty... but it gives me peace of mind because the roads in Columbia are horrible. Conrad was awesome... he has great customer service experience and his personality made me feel comfortable. I usually have anxiety when dealing with car issues but he made the process more than bearable as he explained my options. I immediately noticed the difference in driving my vehicle when I pulled away and would recommend Discount Tire to everyone.
Justin Thomas
Great service. Fast, affordable, and friendly. Clean store in a convenient location right off of Garners Ferry Rd. Staff work well together and everyone was very friendly and helpful.
joshua cope
Absolutely best prices in town or they will match it. I always shop here due to their tire warranty is best in the business! Never prorated for the life of the tire.
Rosa
Thomas really looked out for us... called him on a Wednesday, he ordered our 15's, called Friday to let us know my husband could come that day. They'll take you up to closing time, as long as your there by 6, a real godsend for 8 to 5-5:30 shifts. All of them were great! Really enjoying our trucks new shoes! At 21 years old...she deserves good tires...they will find them for you. Really appreciate it!
Adrian Henderson
Best service I've had, and after this experience, they will probably be the only tire store I'll use. I bought tires from long Town road location and the same guy that sold me the tires was at the Garners Ferry location!!! Lol
I bought 4 tires with road hazard (I forgot) Had a slow leak used fix a flat and tire had vibration at 70mph. Went to NTB they said they wouldn't touch it due to liability but could sell me a new tire. I remembered this location was down the street. The agent came out found the nail said no problem; we'll fix the issue and rotate and balance your tires as part of your warranty! Service took about an hour due to # of customers!!!
Robert Smith
Great customer service
Quality work at Garners Ferry Rd location
This is why I haven't bought tires anywhere else since I bought the first set of tires from Mike, certainly glad he's back to Garners Ferry Rd location
Odessa Michael
Thomas is AWESOME! Very accommodating, attentive to your needs, and thorough. Customer service is A1. If your not satisfied, he’ll ensure he aims to meet your needs. Didn’t have much interaction with the other staff but they get the job done, obviously.
Vivian Westbrook
This morning once again l went to walmart tire center on garner ferry to get tires only because they are cheaper for my crv at 8:15am and sign on the door close until 4-3 or might open at 11:00 am l guess if workers come in. 2.After l got my tires from Discount tire, l went back to walmart to get wiper blade and told that workers called in so they are close. 1.So l went to discount tire down the street to get 2 tires put on. They checked me in at 8:26am and had me out by 8:40am. Great job to Aiden and the young man who check me in. Thanks
Ryan Beer
Friendly, quick service, and professional. I will be coming back for any tire needs in the future.
Harry Braswell
Mackenzie and the crew hooked me up super quick! I came in at 12:15pm and they had me driving out of the garage with all new tires at 1pm. Only left my car to pay, got to sit in my vehicle while they changed them all. Great experience. Fast, affordable, and with guaranteed lifetime maintenance.
I definitely recommend, and will use them again if I ever need new tires!
Winston Liu
I bought my tires from this Discount Tire store last year Nov 2019 and have been very happy thus far with my purchase. The associates in the store are very helpful and all the technicians I've worked with either in balancing my tires or getting free air checks have been great too. They're always professional, nice and timely in their work. Thus far best experience I've had with any tire/mechanic shop before, 10/10 would recommend!
Adam Pazda
This is an excellent tire shop. I've been here twice, and the staff has been incredibly helpful both times. Quick service too. During my most recent visit, they removed a nail from my tire and patched it up withing 30 minutes, and this service was even complimentary! When the time comes to buy a new set of tires, I will definitely give these guys my business.
Zachary Ponds
I went in to Discount tire with a slow tire leak that I couldn't solve myself. They located the issue (which happened to be a nail) and patched the hole in a little over an hour. Best part is that this service is free for anyone who had their tires installed at Discount tire. Always happy with their service and quality!
Benjamin Gaston
Always very helpful and super quick with their work. Great prices on tires and the ship to store/schedule installation feature actually works. Only downside is they don't do road force balancing or alignments.
kristi schales
They were super busy and the wait was long but they found a solution to the problem that we took the tires to Ford 2x and they could not locate the reason the tires were slowly losing air. Was a rubber grommet around the tire stem. Great job, great customer service.
Madison Hege
I went to 2 other places before I came here for a screw in my tire. This was the only place that walked out to actually look at the screw and even touch it. The screw didn’t go all the way through, but if I have other tire problems I will definitely be coming back here!
Jon Belsher, MD
Exceptional experience. The manager, Thomas, made what I anticipated would be a headache a slight inconvenience. Service was prompt, courteous, and helpful. Highly recommend.
JT Thompson
Manager Charlie is a nice guy and very professional. He came outside of the office to greet me, assess the situation, and we went inside the office where he advised me on solutions better suited for my car. I’ll be handling my tire needs here from now on.
Mrs E
I've been here on 2 separate occasions and both times the staff were beyond helpful and friendly. They don't try to make money off of you here. My husband went in for minor tire issues and they were able to help him. But most of all he was impressed with the customer service and level of professionalism he experienced. Discount Tire has definitely earned 2 new customers!
Kim Funderburg
Reasonable priced. Polite staff. Not too long of a wait.
Mariah Jeffcoat
Assistant Manager Charlie and Technician Leo are ABSOLUTELY awesome. I was in and out and received excellent customer service and awesome deal on tires. Everyone go check them out for your tires!!!
Ariel “AriSings” Barker
Got my tires rotated for free and a $40 tire balance (Which I didn't realize how much I needed it). I had a clunky, knocking sound coming from my tire when I turned my wheel, but after the balancing it was gone! Great place and they're very friendly!
Kim Lyles
The is the go to place for tires. Staff is knowledgeable and very good at getting the best tires for me, since I'm on the road a lot. Having free check and balance every 6000 miles keep me feeling safe an secure . The most excellent customer service.
Austin Thornton
While traveling from Charleston to Columbia I hit a pothole, resulting in a flat tire and bent rim. After 4-6 calls tracking down my tire size I found it at Discount Tire on Garners Ferry Rd. Upon arrival my damaged rim became the issue. The Discount Tire team, lead by Thomas, the store manager, did everything they could to get me back on the road. Thomas went above and beyond by putting my spare on and assisting me with finding someone to repair my rim. This was done without charge and with a smile on his face. After finding someone that could repair my rim I brought it back to Discount Tire, and Thomas, because of the service and communication with these folks. The entire team was extremely knowledgeable and a pleasure to work with. I highly recommend Discount Tire for your next set of tires.
George Dinsmore
I bought tires in Florida last year. Last week in South Carolina I realized I had a slow leak. I took the car in and they fixed it fir free, checked all my tire pressure and sent me in my way with nothing out of pocket
Jeanette Pazda
I came in with a nail in my tire causing a slow leak. I was greeted outside right when I pulled up. They got me in right away and patched it up for free, and I didn't even purchase the tires that are on my car from them. These guys are awesome. Great customer service. Oh, and to top it off they cleaned my wheels and put tire shine on the tires. Well done, you have my business from here on out. Thank you
Andrew Muilenburg
This place is awesome. I was able to schedule and appointment online. They fixed my tire quickly and didn't even charge for it. The staff was friendly and very engaged. I strongly recommend this location if you need any tire work.
Brittany Frew
Great customer service experience, even on a very busy day! Coris at the front desk was incredibly friendly and helpful in getting my flat repaired and updating my spare tire. He helped me make the decision that made sense for me and my vehicle, rather than trying to upsell or make unnecessary replacements.
Pepe Gavidia
Excellent people and service. They just fixed my flat tire for free. Thank you!!
David Becknell
On the first of May 2021, I took my 2004 4runner to NTB to have the tires rotated and balanced. During that visit I warned them the tires were vibrating and had probably been improperly balanced when new. NTB told me they did the best they could and that 4 out of the 5 rims were bent. After some research I decided to go to Discount Tire and get their opinion. I explained the situation to Mike and stated that if I need to buy rims it is an option. He was sure the wheels had not been balanced properly. I can now say 3 weeks down the road Mike was right, they had never been balance right and the vehicle drives better than ever. Thank you!
Pam Smith
They had my tires in stock and I was able to stay in my vehicle while they were put on. The associates were pleasant. Wait time was excellent in and out in 40 minutes.
Hyperion Warrick
I had a blowout while driving and I was fortunate enough to have a spare tire to get me to discount tire. They were willing to replace my blowout and put my spare back under my truck for me even though I got there about 5 min before they were supposed to close. They showed me what options they recommend for my particular vehicle and did not rush me what so ever. Everyone was extremely friendly. I can see why others rated them so high on Google and I agree with them. 5 stars for sure.
Dad Ryan
I am a repeat customer (thanks to SC’s terrible roads) and I would go back again. The staff is always very helpful and kind. The waiting area is clean, and the location on Garner’s Ferry is good. Each time I’ve been in, everyone has been very helpful. Today was no different- even though it was the end of the day, they patched my tire and got me home in time for dinner. Definitely recommend!
Jessica Rousey
Carlos and Charles provided me with amazing service!! They did a thorough job of inspecting all my tires and patched up a leaky one for me in no time. I am grateful for their prompt and polite help, and I will definitely go back in the future!
Andrew Willhite
I have had to go here a few times in the past few months. But the road hazard package! I had a large screw in my tire, they did ask any questions or say anything, just got a brand new tire as advertised. However they charge a small fee to insure the new tire. The manager Rodney is a good dude. Friendly staff.
Cody Bunting
We had such an amazing experience here! We were on our way to Greenville for a hurricane evacuation traveling from Charleston when we realized we had a nail in our tire. We had our dog and our 11 month son with us! We were panicked. But thankfully we found discount tire! Andre was so professional, understanding, and fast! They had our tire replaced and we were back on the road in less than 45 minutes!! They also gave us a discount on our tire because of our tough situation. I am impressed! We will definitely be coming back for future needs.
Renae Nicholes
I had a great experience with this location. Called for a quote; they beat the best price I had found AND had my preferred tire in stock AND were able to assist me same day. Scheduled an appointment for later in the day, and was in and out in 45 minutes. Service was exceptional, and I appreciated being able to watch through the large window (next to a poster about integrity!) to know that my vehicle was being well-taken care of. I had even taken photos of each wheel ahead of time in the event of scratches on my alloys, but I was pleased to see how carefully they handled my vehicle...and they hand-tightened lug nuts to spec (as they should)! (We had a previous experience with a stripped lug nut at a big box store, so I made sure to ask.) We'll be back when our other vehicle needs tires!
Caylee Wise
Amazing service. Staff was very polite and helpful. I went to get a new tire before work and was in and out in under 15 minutes
Frank McNamara
We are traveling from Florida to Ohio when our vehicle started shaking really bad on the highway we went to discount tire, they were very nice and quick. We got 4 new tires, and back on the road to Ohio. No more shaking and no more worries. Thank you for the 5 star service!!
David Tryon
Always loved using Discount. But this location was not the best. Ordered tires, they called and asked us to bring our car in even though we had dropped it the day before. Told me it would be done at 11am. Went after work and 5 and they had just started it. Called to tell me it was ready for pick as we were at the store. Very unorganized
Karen Chen
Fast, efficient service. I brought in my car after work due to the low tire pressure monitor light coming on. Sure enough, there was a nail on the side of my tire. About 30 minutes later, I had a new tire and was ready to go. I'm so glad I got the warranty when I got bought the tires in February. I got a new tire for $23 - the price of renewing the warranty.
Heather Kliem
My daughter's boyfriend was stuck on the side of the road because his tire completely blew to shreds. I took him here and the gentleman Leo took care of us immediately! Thank your sir for kindness and prompt customer service!
Kayla Speer
Love Discount Tire, but also love this location! This location's wait times are incredible to all other locations I've been to (looking at you Hickory & South Tryon). The staff are super nice and helpful and they are respectful of the inside of the car. I have recommended Discount to all of my family and most of my friends. I can't imagine going anywhere else.
J D2
My local store was busy and this location was able to service the vehicle right away. Corrected the counter balance that was done previously on a B&R..
Funky Fresh
I have to give a shout out to Thomas and his team. After a couple of less than stellar visits, I phoned them to share my unfortunate experiences.
The store manager Thomas took my call, listened and made sure I was taken care of this time around. I appreciate the time and concern that was taken to turn things around. Great visit this last time and now I don't have to avoid that location. Instead, I recommend it! Thank you Discount Tires for taking care of me.
Susie Reed
I just want to give the guys at Discount Tire a shout-out! I was out with my son and his family on Friday when we had a flat tire. This could have been a disaster given we had a toddler in the car. However, We were able to pull into their business and get a new tire without a long wait! Thank you, Thank you Thank you!!
Susan Steepe
We had a flat tire and was told that. Discount Tire was the place to go, very courteous staff, Masks are required for indoors and public bathrooms. You can stay in your car and they come and get you when they are ready. Not a long wait. Very professsional.
Jim Haggard
FINALLY....... someone understands customer service. Conrad, manager of Discount Tire of Garner's Ferry Rd. Columbia, SC.......thank you so much for restoring my faith in customer service. I purchased a set of tires one year ago that wore out way too fast. Discount Tire honored the remaining warranty ( based off the actual miles the tires were used) and replaced with a new set at a very reasonable price!!!!! Way to go DISCOUNT TIRE and CONRAD
Patrick
I was on my way back to Atlanta, and the guys (Leo and Coras) put me in for a pit stop. My tire rotation was awesome. They checked the air and balance. They got me in and out. My salute to a job well done!
Warner Manning
This company repaired a tire for me for free a few months back that I purchased from another tire store.
The company that I purchased the tire from originally would not repair the tire even though I paid for road hazard with their company.
So today when I need 6 tires for my vehicle I went to discount tire.
Highly recommend this company!
Richard Stansill
These people are great! Came in to get my tires, and I was out in a flash! The people working there seem to have their stuff together
Keep it up. I'll be back for certain!
Joshua
Phenomenal service and staff! Had two nails in my tire but after a short wait was back on the road at no charge! These guys are the best. Will be back when I need to actually replace my tires haha
Robbie Hinrichs
Amazing service, all of the technicians were very happy and helpful. I wish more businesses operated the same, its nice to see great customer service still exists.
Jenifer Prince
I'm giving 3 stars instead of 1 because the person who tried to help me was really nice, and did try. But I won't be going back here. I made an appointment because I know Saturdays are busy. I've been a DT customer for 10 years. I recently moved to SC. Anyway, I made this appointment for 10:45 and at 11 they hadn't even started the 10:30 appt which means I was going to have to wait up to an hour, in the heat. No thanks. I've been to the Lexington location and had a great experience, so I will be going there from now on.
Chris M
I had a full set of tires replaced here a few days ago. The customer service was outstanding! Every employee I interacted with was extremely professional and I was in and out in about 35 mins. I would definitely recommend this place to anyone.
Mac McAllister
Yesterday My wife called me in a panic... Her tire was split and she was in route to Hinesville, GA. So I couldn't let her drive to GA with those tires in that condition. I called Discount tires and talked to Jimmy... Great Guy,!! Loved his attitude. He worked everything out on the phone with me. The price was a fair price and in stock. I sent my wife there and they were ready and waiting for her. They treated her like a queen and had her back on the road in 30 min. Great group of people and from now on my business will go to these guys on Garners Ferry Rd.
Barbara Thompson
I went in to purchase tires for my Jeep. The company didn’t carry the type I had on the car. They match me up with appropriate tire, I was in and out in 30 minutes. Their personnel was so professional and pleasant.i highly recommend your company to my family and friends.
Brandon Bryan
Today I came in today to get my new tires I had ordered off of Amazon balanced and installed. The store manager helped me out upon coming in. Once I came in I was greeted by Rodney and Conrad. Top notch customer service. I then realized that my truck didn't have the wheel lock key to get my wheels off. At first it sounded as if I may be out of luck but then that same store manager came out to help and rigged up some tools and got the tires and wheels right off! I applauded him saying while I was in the army I used to hate when guys approached me with reasons why they couldn't fix something. He said that one of discount tires mottos is "have a can-do attitude." Great experience thus far. Will be back again.
Stephanie Cortes
They were great had a nail in my tier and they fixed it with no problem and in good time as well. Thanks you!
Casey McMillan MD
Update: Have had 3 excellent experiences with them in the past so I will probably give them another chance, but recently I dropped off my car b/c they said it would be done in 45m. I returned 1 hour later and it had not even moved from the parking spot. Being too busy to do things quick is understandable, but not keeping your word is not. Just tell me up front!
Dariel
Not very often you get good experiences at tire shops these guys are quick! They get you car in there and pump out your tires so quick it's amazing. I still recommend an appointment though for quick service.
Nita Burross
My sister Cathy and I had to stop there because our two back tires kept getting low. We were driving back to Texas from Myrtle Beach. Charles Dees was so helpful and provided great customer service. He explained that the tires that were on the van were not the right size for the weight of the van. These were the tires that were on at the time my sister purchased the vehicle. We wanted to make sure that Charles got the kudos he deserved.
Dyasia sykes
I came in with a nail in my tire after getting turned down for the 3rd time I decided to come here. Best decision I made the guy that help me was so friendly and helpful, I don’t know his name but he’s a white guy with glasses average height he helped me around 5:30 yesterday evening. Gladly will recommend this place to anyone.
Lydell Corley
Reasonable prices, just make sure you make appointment before getting any service done, so you can cut down on your wait time if you don't mind waiting for a few hours then walk on in , but I suggest making the appointment.
Alexandra Benevento
I had a great experience at this business. The entire staff was friendly. Marcus was warm, knowledgeable, helpful, efficient and a gentleman. Thank you for an excellent customer service experience.
Jane Eliot
Great service. Had to replace a tire that was leaking air. In and out in 15 minutes! Guys there were very nice and helpful. Got tires there earlier this year for a dually that we couldn't find anywhere else. Would definitely recommend this place!
Clarissa Gaither
Conrad is literally the best! I needed 2 tires for my boyfriend's 1990 Buick LeSabre that took sidewall damage. Not only did he give me tires with a great quote, the warranty quote was great too! I've personally used DT before, just never this location. Definitely returning, thank you!
Steven Marlow
A very good experience. They could not repair the tire so they replaced it free of charge. Was only charged for the services which was $17.
I did not have to wait long at all. Very polite and professional.
Aleksander Ferguson
Came here because I had a to replace a tire. I was in and out in less than 30 minutes! Great customer service and comfortable waiting area. Hopefully I won’t need tires anytime soon, but I will be back when I do!
jamilah b
All four of my tires only took 20 mins! They said about 30, I went across the street, had some Chipotle, and came back to my car outside and ready to go. Very friendly and helpful staff AND they had a military discount. I will be using Discount Tire from now on and recommending it to everyone.
John Dowler
Went in because I had a nail in my tire. Didn't try to haggle me at all. They saw I had a new car and replaced just the tire that needed replacing. While they didn't have it in stock they put my spare on for me and when the tire came in it took them about five minutes to put the new tire on and put my spare back. Highly recommend this place!
Tina Chastain
First rate staff! Extremely professional, helpful, courteous and quick. All of the employees there are such CHAMPS! Most any business could take lessons and learn a whole lot about good customer service from these guys!!! (and girls!)
Austin Reish
On our way back from Florida we hit a pothole and blew a tire. Not being from the area it was quite discerning trying to find a place that would be open and able to get us checked in on time to get it replaced that day. We pulled in talked to guys and they got us in within 2hrs which isn't bad at all considering we just walked in and they already had people scheduled. Also they closed at 12 due to it being good friday. This was also a huge hassle for us because we had to unload our entire vehicle so they could get the old tire out of the spare area and replace it and we were concerned due to the weather supposedly being severely bad in a short time. However they got us done before 12 and when they did it started pouring. We rushed as fast as we could to get our stuff loaded back up and the one manager helped us load our vehicle back up in the pouring rain even when it was past 12. We were never upcharged and they were very nice and they were easy to work with. I highly recommend this shop for new tires or a quick fix if you're stopping in.
Justin Transue
Great, honest assistance, competitive prices. Shout out to Conrad, he made it all easy.
Brandon Rader
I have purchased many tires over the years and was in the tire business for over 10 years. This Garners Ferry store is the BEST store I have been in. Thomas and Mike and their crew will treat you right!
DJ McCoy
Experience was very pleasant. It took a little while more then what was said up front but they were paying attention to the time instead of me. O got good tires at a decent price
Brett Ellis
Outstanding. Good prices and fast service.
Ken Cray
Excellent service employees there very helpful with any questions. I have purchased tires in the past was treated the same then I would recommend them to anyone .
Mitchell Brewington
Travis is awesome... I picked the wrong tires and I do extreme hypermiling... after they were installed I went from 74 MPG over 2,000 miles to 47 MPG over 200 miles... I was literally burning gas!!! Travis helped me get the right tires and back on the road sending my MPG up to 62.5 on a basic install!!! And that was with traffic!!! I'm back!!! I can't explain how happy I am... Discount Tire definitely has my business!!! Drove all the way from Charleston... update 75.2 reached after tire break-in...
Paul Dalby
They were under-staffed, and incredibly fast. 2 men working in the back were killing it. Everyonebin the entire store is super friendly: they are all super helpful over the phone and in person. I will always recommend discount tire anyways but I’ll specifically refer this one to anyone.
Infinite Treasures,LLC
Very professional COVID compliant business, never a long wait time, staff is superior in customer service, Prices are competitive, staff makes you feel comfortable, have masks for anyone who needs them and hand sanitizer at the counter, I placed my keys in a plastic bag so they never touched my keys! I am a loyal customer!
christy lawwell
I had 2 blown tires from a pothole on I-95 near Columbia,SC. Being from Florida, I was a little worried about the process of getting back on the road. Discount Tire went above and beyond to get me to family day at Fort Jackson! They did not have my tire but got me some tires to get me on the road and back home to my local store. My local store in Jacksonville on Atlantic already ordered my new tires and will be there when I get home. Thank you Charlie Dees for making this a seemless transition! He even met e in the parking lot when I was getting out of the wrecker. Charlie kept me informed throughout the process. Also thanks to Alex and Pete at the Atlantic store for getting me squared away back home! Great experience!!
Bruce Bynum
Did you know they will check your tires filled for free so I believe there will also be you will have great service and fix what they need to fix the right way
DeeDee McDaniel
Very Professional and courteous staff. I was given a 45 minute estimated wait time for tire rotation and balance. I was out the door within 30 minutes. Technician took the time to answer any questions or concerns I had.
George Quiroa
Outstanding service, clean, friendly professional from top to bottom. The manager or lead was excellent. Very reasonable as well. Highly recommend them for tire needs!!
Barbara Bessman
This place is Awesome...They are busy often, yet never make you feel as if you're bothering them..They take all the time needed with each and every customer.. Their warranties on tires and road hazards is unbeaten..I would highly recommend them to everyone needing tires..I will never go anywhere else...
Trey Manning
Leo the technician corrected a tire pressure issue from another Discount Tire store.
The other Discount tire store over inflated the tires.
Leo identified the issue corrected it and reset all the sensors.
This is the best discount tire store in Columbia.
Dara A. Azar
One time I got an inch long in my brand new tire, and I took it to NTB, firestone and goodyear, and they all after a glance at it they said you need a new tire this is not repairable. I was super anxious about it, until Discount Tire told me, we’ll fix it (and they did an awesome job fixing it) and give a warranty on your tires since they are pretty new plus a life-time balance and rotation service for FREE! They get it.. you make customers happy you get 5-stars and ppl look you up- good job!
Mike Sierra
Came in about 30 minutes before closing. Got a good deal and excellent service. I go to discount tire every time I need tires. Best prices and service always at any location
Steve Clark
Traveling and had a flat. Called and told them what I needed and and they got what I needed because they were not in their stock. Fantastic service. High kudos for Mike and Leo for helping stranded travelers.
McKenzie Watts
Very friendly and helpful staff!
Charlton Conner
Excellent customer service. Aggressive prices. Most importantly, you can really tell that everyone really enjoys what they do and care about the customer. If you need tires, this is the place to go!
Diego Fierro
This is the best customer service I have received at a tire shop. Austin went above and beyond to help me find a replacement tire for my trailer. I will send everyone I know to go by and see Jimmy and the whole crew there.
Yolanda Guyton
This was the most insightful visit I have ever had at a tire store. Charlie explained everything so an elderly woman who was scared about low tires left with confidence in her truck again. I have a credit card with another tire company but I'm a discount tire customer now. Thank you Charlie!!!
Chris Krause
Dealing with a flat tire is always a stressful situation. The employees were very understanding and helpful. I was in and out very quickly for a reasonable price. I would definitely recommend!
Lisa Cannella
These guys were truly amazing!!!! Customer service is the best I’ve seen in years at any store and the work is great!! I would not take my car back to any other place while in SC.
Evely Chavez
Mike was super helpful. Great customer service and they replaced my tire in less than 30 min! Definitely recommend
Gregory Muth
Great experience! Brought my car in with a nail in the front tire. Thomas and his team got me out early and with no charge!
Lucy
It was good I loved the the inside of the garage
Kayla Johnson
They were very professional and nice. Worked with me to get the best for my tires. I'd give them more stars, if it would let me!
Ray M
Definitely worth every penny. Walked in during rush hour with a line in front of me. Still only took them around a hour to change out all 4 tires balance and mount them.
JoAnna Chriswell
I really cannot say enough good things about this place. All employees are stellar, but Coris, who works up front, and Jordan, who works in the bay, went above and beyond to assist. They’ve proven themselves to me time and time again and I won’t go anywhere else.
Krystal Graham
They ordered in my tires, called me as soon as they arrived. Had the lowest prices in town and offered a military discount. Their service was phenomenal.
Kenneth Brown
Christopher was a great example of GREAT CUSTOMER SERVICE !
John Mcknight
No complaints. Except they move a little slow. I have been buying tires there and nowhere else for 10 years now. They stand behind warranties.
Aleisha
This was my first experience with Discount Tires and I was very pleased! Great service from the time I placed my order online to the time I checked out.
Doshia Chanel
Guy was absolutely horrible rude and where do they get off telling a customer " this my store" smh no it's not u work for the company Mr Marcus the service customer guy should immediately be fired!!!
Robert Horne
My son bought tires there I Nov. Price and service was good my visit was some what a let down out of stock and over priced compared to other places.
Allen Bridgers
Had my tires replaced yesterday at this Discount Tire. Very friendly, clean, and did exactly what they said they were going to do, for the price they said they were going to do it, in the time frame they promised. Wonderful experience.
German Rodriguez
First time coming here. The costumer service and professionalism was excellent. I was not charged for the tire repair. Very good experience!
Doris Edwards
I don't normally rate my experiences at local businesses. But I've got to give credit where credit's due. Excellent customer service here. 5-Stars!!
Archer Swanson
This place has taken care of me many many times. It’s a great business, the employees are so personable and friendly and helpful. The Warrantee they offer is worth every penny. I am so grateful for the managers here and the warrantee.
tommy0820
I made an appointment the day before, and when I got there I had 4 new tires installed in less than an hour! Great prices too!
Erick Guevara Pulido
Amazing. Best tire service I've ever had. Best thing was the thorough explanation of information on the service, tire brand and quality . 🤟👍 …
D
Best place to get your tires. I got new tires here last year and I ended up running over a screw and they fixed my tire for me free of charge, and within 30 minutes.
Glenn Bullock
Just stopped by to have nail removed first time visitor @ this store I had wanted a service performed on my motor home but the person I spoke with did not seem sure it could be done
Jenni Pierce
Had a fabulous experience here...super helpful and super nice. Didn't try to force a sale...and the guy who helped us...I believe his name was Christopher was outstanding!
MTRSPRT_K
Had new valve stems put in at this location, staff was very helpful and completed my service within 10 minutes.
Jasmine M
Very friendly and helpful staff! Always a good experience when I visit!
Jon Rivers
Great service. Been to different locations in the past several years. I like to call this the Chick-Fil-A of car maintenance companies!
Dakiworld_392 Milton
Great customer service and very friendly staff. I loved how they never try to sneak in or force extra services on to you. I definitely recommend these guys.
tommy bee
Charlie and the whole staff are awesome. .they do everything the right way..they are the golden standard of how a store should operate..amazing service!
MARK WILSON
We always buy our tires at Discount Tire. A good value for the money. Wait times are typically short.
Kimberly brooks
Thank you, Ben, for all your help. Great place to go for tires.
Ken Cardell
I was able to schedule an appointment for tire repair on the Discount Tire website, after which I received prompt and friendly service.
Ann Wilson
I bought my tires here 💖 so, I have free tire rotation.💞
Also, anytime your Inflate tire gauge comes on ( which mine has) they will check and fill your tires for free. 👍 …
Victoria Araujo
Taken my car here twice now and they are super quick and friendly! Highly recommend this place
Tanya Ratzlaff
Just got new tires. It was quick and easy. Great staff. Highly recommend this location.
Prime Warren
Came in to town for a short visit for my transition and had to get a quick repair. Awesome fast service.
Jonathan Stocker
Excellent staff and service. Prices are the most affordable in town. Definitely recommend.
J Chavarría
Great staff, this guys are so polite. They fixed my tire and didn't charge me a penny.
LaQuianda Byrd
Their customer service was awesome!! They informed me of every issue, did everything I requested, very manageable young men!
Ansley Layman
Love this place. They always are done with my car in the amount of time they tell me!
Renee Jay
Prices are good, staff is friendly, and the wait better than most tire shops
Paul Busby
Make an appointment. Without one ,it takes time to work you in. You can use the website to schedule an appointment.
Francine Fye
Very professional, fast, clean facility - inside and out, and not too bad on pricing. Wait time is not bad either.
Edwin
Great service. Highly recommend. (Update: I had to go back today, a year later, and still outstanding service)
Scott Lentz
Quick service. Company truck, but very professional. Would recommend.
M Deas
Fast, efficient. They provide u with various options and let you decide what u want. Customer service is above average.
Steve Somerville
Great place, plugged my tire at no cost, was in and out. They have my business.
TOMMY Bryant
I had a tire blow out on I26 and had my vehicle taken here they had me in and out in like 2hr with 4 new tires
TheScorpion966
Took care of my tire need....no hassle...loved the customer service
akeem Peeler
Great customer service. Fast service and they shine your tires for free!!
James Crim
Great prices fast service tires done in one hour.
K R Barron
Have patched tires multiple times without charging. Waits can be long.
Bernard Gregg
Always excellent service and fair prices. Keep up the good work guys!
Sarah
Great service! Pulled in and they were able to get right to me.
Mike Jenerette
These guys are really good and very customer service oriented
Adrienne Reese
They are very professional and nice. The down side is that they're always way too busy.
Ashley Adams
Rodney in the office area is amazing. They have outstanding customer service. I will be referring everyone to go there.
Jacob Lasovage
Buy your tires from them. Customer service is great and they do everything to keep your business
...
Michael Jones
Much faster than I expected and got it done correctly where I did not have to fear for my life driving away.
Randy Rowland
Mike and the crew did an excellent job and provided excellent customer service.
Markie Proctor
They are always friendly and very willing to help you find what you need in a price range you can afford.
Ernrst Whaley
Great 👍 …
Hammond Fan
No BS, great prices and amazing service. No upsell pressure. Honest and first class.
Evan Perryman
Customer service is damn impressive. Very satisfied with my experience this afternoon.
Cherlyn Taylor
Really good tires at a good price and fast and friendly service.
Shelby R
Friendly staff, very professional and personable. Good deals. Decent time done.
Nicole Fredricks
Best place , these guys always take such great care of there customers .
Richard Walker
Good fast service and lot of tire selections.
michael mathis
Busy place, wait time was a little long but satisfied with the work!!🙂 …
Edward Taylor
Love these guys, always fast and great service!
Daniel
Solid experience. Friendly staff. Issue fixed promptly. Clean bathrooms, too.
JoAnn Walker
Excellent customer service from the entire team! Would definitely recommend.
Savage Hxncho
Very nice people reasonable price,reasonable time doing your work
Barbara “Bobbie” Davis
Fast, convenient, and the staff is friendly, but it is a difficult spot to enter and exit from.
Tim Cook
Always a pleasure to do business here. Staff is on it.
Aaron W
Nice workers here. Helped me with tire
Amber Santos
Great job. Honest about if you actually need an item or not.
Telicia Scipio
Service was fast, friendly, and professional! Just see Coris at the front counter!
Philberto Vandermark
Good prices & service, excellent employees.
Nathan Fisher
Best customer service seen in years. Highly recommend.
JoAnna Chriswell
Excellent service. Fast, courteous and reasonable prices. Definitely recommend!
roberto zapata
Was curious, so I did some research :
Denina Staples
Got great service and excellent tires for the low low!!
Breanna Muller
Had such a wonderful experience here. Super professional and speedy service.
David Bellows
Very helpful service plan on going back
Kim Drummond
Had an appointment and got me right in
Jav O
Very informative and interactive briefing about customer needs! Crew was excellent!
B Gali
Thomas and Charlie were stellar! Service was a 10+!
Isaac Wallace
Price is a little high but the quality of tires are good
April Scarborough
Very professional & reasonable! Highly recommend
Big T
5 stars I recommend anybody to come here
Charles Flanery
Little long on wait time but what do you do when your popular
Madison Locklear
My only tire store! Always great service!
Eric Marcin
Fast and reliable work best pricing all the way around
kody roberts
Fast, friendly, and professional, not much more you can ask for.
Herman Duncan
Cane for air. Pressure problem..good folks quality service
Warren DeBerry
Professional & Courteous, with fast service!
Jamie Sanders
Top Notch service, very courteous staff, and the best prices in town!
KD Wicks
The workers here are very professional and customer friendly.
April Ashley
Charles is always helpful and explains everything that’s being done.
Baron Moye
Great people and Got my tires on quick
Nathan Butler
They have the best service I’ve ever experienced
Latravira Burns
Staff was real nice and respectful.
Plays NTraffic
I will literally never get my tires from anywhere else.
HondaRacer734
Pulled up with screw in tire. Got us in, fixed it, and back on the road in no time!
David Nance
Fast service, price matching and friendly staff.
Sharneice Murphy
Great service! Got out faster than I thought!
Kelly
Always taken care of, professional, very timely
Mary Rummell
They are very polite and customer oriented
Clint Wills
Amazing service, highly recommended!!
David Hildebran
Great service and stickler for detail
Laquinsa Askew
This place was is awesome. You can trust these guys.
Jermaine Gant (JG)
This place is on point! This is my new location for tire service.
David Thompson
Very experienced staff...Great customer care...
Alyshua Edgell
Amazing quality service
Free flat fixes.
Dasanell Rogers
Love them always great service
Barbara Dykes
Great tier prices an great customer service
Gordwrath
Great guys and on time with their estimates.
Christopher Oelze
Patched my tire for free. What 😳 …
Gwen Watts
The people are so pleasant to work with.
Ashley Heibel
Prompt, professional, courteous folks.
mary logan
Great customer service!
Omika Richardson
Excellent customer service!! In and out in a flash!!
Vicki Richardson
Slow but serviced and priced well
janette white
Only place I and my family get tires
joel davis
Quick and very good service.
Ella Higgins
Good service costly tires.
Robert Nahouraii
Fast service as always and social distancing
Yoli B
Great customer service!
Clint F.
Fast service and knowledgeable staff
Shaa
Nice staff. Fast service.
Christopher Burgin
BEST CUSTOMER OF ALL IN COLUMBIA
Malory Hogg
Fast and professional service!
tommy chavis
Absolutely a great experience,
Linda Rounds
Service was great and quick.
F KHAN (KHAN)
Discount tire.. check here before anywhere else..
Cynthia Brown
Curtious management and staff.
John A
Quick, friendly professional service.
David Mendoza
Fantastic experience and friendly service.
Julia Miles
Great service friendly people
Derrick Boyd
Charlie is awesome thank you
Edward Briggs
Very Good
Mary Brandes
Dependable and efficient! Thanks.
John Cooper
Great prompt service.
Sam Lucas
Very helpful in solving my problem
Jerome Richardsom
Always great service!
pam taylor
Very nice people.
Sandra Gortman
Great service all around
Keiona C
Very clean and professional establishment..
Ratoya.
Nice place. Friendly people.
Ariel Ruiz
Great and fast service
Jennie Guevara
Always a pleasant experience!!!
Kenneth Jones
Out standing customer service
MYAMI324 SPECIAL
Great customer service
Judah Edmond
Great Customer Service
Matigus Freeman
Best customer service
Renee Kerr
Free tire air!
Ashley Jackson
Excellent
charles heard
Great Customer Service
Beth Santos
Best service in town
Tanya Martin
Service was great!
James C Johnson
Great Thank you
Denise Martin
Ok
Jason Harris
Good group of guys
Earl Moulton
Very clean store
Kevin Lowman
My new tire man
Nikki Samuels
Great
Donna Cook
GREAT service!
Wallace Holden
Great service
Nettie Sang
Great service
Shena Johnson
Great service
John Feagin
Good service
JP
Chain business
Luisa mejia
awesome!!!
Scott Peck
Outstanding
Daniel Jekyll
Super helpful staff.
Ryan Schmitt
That was a great experience! After having had a less than pleasant encounter at a competitor earlier in the morning, these guys went out of their way to help me out…with smiles all round. Thank you!!
Jose Mack
EXCELLENT CUSTOMER SERVICE
Linda Taylor
(Translation) I knew😎😎❤❤
(Original)
Supe😎😎❤❤ …
Daryl Simmons
Jose Rosario
Don Furtick
Calvin Moore
Hillary Meetze
Mark Baxa
Brandon Flynt
Michaela GodsChild