Reviews of Monro Auto Service and Tire Centers. (Tire Shop) in Charleston (West Virginia).

Monro Auto Service and Tire Centers

170 Reviews

97 Comments

Tire shop

Tire shop

1656 4th Ave, Charleston, WV 25387, United States

Description

Information of Monro Auto Service and Tire Centers, Tire shop in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Monro Auto Service and Tire Centers

Popular times

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Reviews of Monro Auto Service and Tire Centers

Larry Harper, Jr.

These guys are absolute rockstars!!! Travelling from Chicago to Raleigh and needed to rear tires and they were able to make it happen super fast! Literally exiting the interstate to come to the shop, I hit something in the road and it took out my front left tire too. They were able to make it all happen with very little notice. Not a nicer group of guys around!!!!

Jocelyn Melin

They do a really good job here. I needed all my brakes and rotors done pretty badly, they took care of it even though my battery died in the middle and the back brakes gave him trouble. He jumped it enough to last me until I could get a new one and gave me the price for it. I did return yesterday to get the battery and they got it done for me fast. Thanks Andrew and David for all your help!

AnnMarie Duff

Had them do my rear brakes and rotors... which I knew were shot... and they noticed I had a missing wheel stud and wheel nut...which I forgot about. They did my brakes like I wanted, did the wheel stud and nut for only $13.00 more and were finished earlier than I expected. Mind you, Firestone wanted to charge me $300 to take care of the wheel stud and nut a month or so ago. I will definitely be a repeat customer here after today.

Wendy Middleton

Had a freak tire incident on Saturday morning on a vacation road trip. Monro was the only place we could find that was open. They immediately pulled our vehicle in their shop, quickly and confidently diagnosed the issue and had us back on the road in 30 minutes! Just super nice people. We're so grateful.

Angi Jones

My go to place for state inspection. Call and make an appointment and they get you in and out. Tell you things about your vehicle that you may need to look at soon like brakes, fluid levels, etc.

MARION T

been doing business with monro for over 15 years. i would like to hear about more discounts. but over-all they have done an excellent job on my and my wife vehicles

Daniel Tietz

Had to stop for a wheel bearing repair on my way to OBX. Friday evening and one of the few places that could get me in. Scheduled me for first thing Saturday morning and got me in shortly after opening. Did the wheel bearing and when I left the ABS light was on. Picked my wife up at the hotel and stopped back at the shop. The mechanic said he new what was wrong so they pulled it back in. Came back and said it was ABS sensor broken but nobody had one in stock. I told them no problem I would fix it when I returned home. Just got it in to replace the sensor and found out the mechanic broke of the bolt for the sensor and put the hub in upside down so the sensor would not go in. I pulled it all back apart and fixed it. Very disappointed that the guy wasn't honest about what happened. The manager did tell me to send him the bill for the sensor and he would reimburse me. Just would like the mechanic to be more careful. I could fix the problem myself when I returned home but most people couldn't and would have had to pay again to fix the problem.

Deborah Sands

Thank you David Miller Jr and your crew..you are the best mechanics in Charleston W.V. Your honest and pricing is excellant..I won't let anybody else work on my sister's car and you all was the only ones that worked on my jeep.If I could your kindness and Services are all a ten Star.Thank you

thomas montgomery

Had an urgent need for a brake job on a 2015 Colorado. I work crazy hours, but I called and they were able to fit me in. Staff was very friendly and they did a great job! No upselling and they were 100 cheaper then the dealer quote. Dealer left me hanging, told me they'd call when the pads came in. 3 weeks later, no call and it was getting dangerous! Thanks folks!

Jon Collazo

Got a quote to change my rear brake pads and it was exactly the amount I was quoted. Very efficient, friendly, and super fast. Didn’t try to up sell me on anything additional. I mentioned I needed new rims and they told me to come back and they would take care of that too. Will definitely be going back here for any work I need done. Great guys 10/10

Martia Martia

Came in last minute in a rush for a new tire being that I had to travel 6 hours away. Was pleased with the service but frustrated bc I was charged $30 extra for a lifetime warranty on the tire that I didn't ask for and you didn't inform me about.. I didn't even notice it until i got hours away.. Please ask first before adding extra money to customers bill I didn't need this service. I already had a warranty on the tires I am waiting on at another shop. The tire I got here was only suppose to get me home. Other than that I had a good experience and thank you

Linda walls

I am so expressed with the awesome expierance that I had with Andrew today. I just moved back home from Floida. He treated me like he valued me as a customet. We need more employees like him. Thank you for all you did today.... ..

Wos Yank

Excellent service and staff. Prices are fair and reasonable.

E X

We wound up stranded outside town during a cross-country road trip. We got towed up first thing on a Sunday morning and despite having a small staff and a day booked full of appointments they still got us in and got us on the road again as quickly as they could. I was amazed by the price and quality of service. I wish they weren't several states away from my home so I could make them my regular mechanics! 10/10 would recommend.

Anne Copeland

My sister had a flat tire on the Saturday afternoon after Thanksgiving & when my fiancé and I went over to help her change the tire, the lug nuts were on so tight that he couldn't turn them even STANDING on the lug wrench! So I called the guys over at Munro because they were close. I asked if they would be able to change her tire for her & the gentleman that answered the phone said absolutely & that they'd be open until 5 pm. We put enough air in her tire & then followed her to the station. They took her vehicle right away. And they removed her tire, patched it, replaced it & also loosened the rest of her lug nuts on the other tires so that we wouldn't have to struggle next time we needed to change them. They had her finished up in 15 minutes. And it was only $35! Very, VERY pleased with the service here. Highly recommend Munro Auto Service and Tire!

Edoseghe Izekor

These guys are great!!! So my car broke down in Charleston last Sunday and I had to be in Michigan that night. Despite my not having an appointment, these guys fixed my car and got me on the road in time to make the trip. Plus, they did it at a very fair price!! Totally recommend them.

Bjack

Todd Kidd, Gregg, and the team here were incredibly accommodating and hospitable during our impromptu appointment! My wife and I were in a emergency situation and they went above and beyond to make sure that our vehicle was safe, had minimal damage, and that we knew exactly what was going on. If ever I’m in the Charleston area and need work on my vehicle, Monro would be our number one choice! Thank you everyone for the transparency, hospitality, and solving the problem that saved our road trip!

Kenneth Brown

I only clicked 4 stars because one of my hub caps was missing. However, I was assured that they would reimburse me for new ones.

Teri WILSON

I am kind of shocked/comfused with these reviews. This Monroe location has been nothing but helpful, honest, and truly competent... Ever since I found this locale, is the only place I take my car for brakes and oil changes. Who can beat free breaks for life? I think it's✳️ incredibly✳️ reasonably priced. But I'm not really a car person. I think these other people have high expectations, and have no idea what repair pricing runs?? But whatever. 👍👍😘😘

Heather Siders

This place is AMAZING!!! My family and I were in an accident coming from Ohio headed to Hilton Head. We were scared to drive our vehicle in fear that it would be in need of major repair. Not only did Monro agree to take a look at our vehicle (free of charge), but they also were able to squeeze us in on a very busy Saturday. I am amazed by the customer service, professionalism and fast service. I would recommend them to anyone!! I wish we lived closer to use them more regularly. Reliable/affordable service is hard to find. Thank you Monro Muffler & Break of Charleston WV. From, The parents of a happy set of twins!

Sam Carlew

So this is going to be a weird story, but Monro Muffler Brake really restored my faith in them. Okay, I was moving from Tennessee to Connecticut over Memorial Day weekend and my serpentine belt snapped on the highway. I got towed to Monro and they were closed an hour earlier than they said they were (stuck in this unfamiliar town with a shooting a block away). So I got a hotel and showed up in the morning. I explained the situation to Jackie (the first guy to show up) and he told me if I had the part he would do it free of charge! So of course I generously accepted and he got my car back up and running! Of course we still tipped him and we are headed back on the road. They were amazing! They really saved me this weekend with the unexpected events for sure! Thank you guys so much!

Lan DiBart

This place is AWESOME!! Sitting here now ,getting car inspected very friendly counter worker and relaxed environment ,yiu need work done or inspection done? I HIGHLY recommend Monro Auto!!

Sutton Stokes

Just off the train overnight from Chicago, we discovered our brake caliper was frozen up and needed it fixed before a 2-hour drive home. It was Sunday morning, and we were so relieved to find this place open. Very professional service, in and out about as quickly as possible, highly recommended!

Tiffany Hunt

Came in on the last Saturday of the month to get my car inspected and was done in less than 20 mins. and the guy up front was super nice! They will definitely have my business going forward!

Russell Anderson

Smart technicians they know what you're doing recommended by me

Lynnette Matheny

Jason made my simple oil change a. I will definadefi experience great. He was very nice and did not try to take advantage of the fact that I am a woman as many auto stores do. I never leave reviews but I rarely see anyone go over the top as he made my experience very pleasant instead of the fustrating nonpersonable people that of which I am farmiliar with. Thank you Monroes. I will definitely return.

John Blankenship

Jacob was very courteous over the phone and while in the shop. He quickly took care of my issue with multiple options and price points for me to choose from. Excellent experience.

Micheal Sennett

The town needs to lnow that the good guys we were used to before the last year and a halg are back. The crooks who overcharged and often did not preform the service that was charged are gone. Thank you to the management who cleaned house.

Lisa Shepard

I purchased 4 tires, had a State Inspection, an alignment, and tires balanced. The new manager , John, patiently answered all my questions. They did a great job.

Christopher Lewis

After the change in management last month, they've been a lot more reasonably priced and customer friendly. Jacob makes sure you get what you need, and at a good price. They're now the only ones I let work on my vehicles.

Heather Haynes

I took my vehicle to Monro to have my emergency brake looked at. The technician stayed after work to look at my vehicle and had completed the adjustment to my parking brake in 15 minutes. The customer service was top notch.

Nikki Ellis

These guys really took care of me. Fixed everything wrong with my car and didn't put the screws to me in the process. The guy at the front is great. Cares about doing things right. No cutting corners and no taking advantage of the mechanically challenged. Will continue doing business with them.

rob jay

Once again great place. They don't price gouge you. They do the best to help you save money. Outstanding service Everytime I go to get my vehicle serviced.

Lisa Shepard

I had an appointment to have my car inspected and a battery installed. They were thoughtful and thorough. Jackie went out of his way to make sure I understood my options. Thank you.

Tammie Aleshire

I was in a bind. Was pressed for time. David went above and beyond to accommodate me. I am so THANKFUL for him.

marion thompson

the service was done quick. they also let me know that i needed some more work done on my car. they always do a great job.

Tracey D

John and Will are top notch mechanics!! They did alot of work on my Nissan and it's running like a top!! Thanks guys!! 11 out of 10!! Their the best!!

ian smith

Great experience! The manager is always professional and takes care of the people every time I’ve came to get my oil change or tires rotated or just a checked up!

Lonzo Payne

I came in for an oil change appointment. Monro started in on it on time. They also fixed my power steering problem. Great place to do business.

David Log

I find very good service at this shop. Staff is always helpful. I go there whenever I need auto service. Only trouble is you might need an appointment as this shop is well know and respected.

Rob C

I have found the staff there to be very friendly and helpful. They are honest up front with what you need, and don't try to tack on extra, unnecessary repairs...even when it's not good news, they try to tell you in a nice way.

Mark Schoolcraft

From Joe down to boonie we received nothing but great service and treated like family.... my family was down and out and Joe came to the rescue with a new muffler provided by him and boonie....we couldn't afford to patch it much less fix it to new

Marion Thomas

Got an inspection had no problems at all. I will go back soon for service.

Kara Huitt

Traveling through the area and had a tire issue. Appreciated the prompt and courteous service especially on a Sunday. Recommend!

Andrea Carter

Jacob Robinson is a excellent mechanic,he customers service is always polite and friendly and I will continue to bring them my business.

Jason Smith

Great service! They got us in right away and could not have been more friendly and helpful... We'll be back for sure!!

Andy Moody

Really impressed been to a lot of tire shops and this is definitely my new go to, hard to find a place with low prices and good quality work.

Tom Koenig

I got an oil change for about $15. Excellent bargain but a tad slow, not too bad. Took about 40 minutes.

Liz Workman

I just got my oil changed and john long was so nice and polite they were quick thank you i will be back

Tom Arnold

I have been happy with the service. They go out of their way to help. As another person mentioned, they are under new management for the past year. I am a repeat customer.

Kanawha Valley Church

Seriously the best I've found. Daniel is an expert at customer service and quality work. I'm not easily impressed but they impressed me!

david baier

Really good honest employees you don't have to worry about them doing work that Is not supposed to be done if you want a true answer and reasonable cost go to Monroe

Sarah Arthur

I love taking my car there, they're cost efficient and they always tell me everything that needs fixed on my car.

Valerie Sampson

Great friendly people, manager is professional and is very helpful...only place I take my car!

The Great Greathouses

Had my appointment time and my tires ready. Good service, friendly folks.

Craig Reid

Service was prompt and efficient they corrected the issue without any complaints or problem

Kaitlynn Patton

Great people. Take care of you and get the job done. Fair prices.

Vince Wardell

They are the best. I'm here on a Sunday getting an oil change

xray five

Great service and care for customers in need of getting repairs done. Would highly recommend.

Malibu Troy

They treat you with respect and always friendly explain what is wrong with your and it may need now or near future

Stephanie Casterline

Felt right at home and answered all my questions. Thanks again to Joe and his team I am now worry free.

Elizabeth Campbell

The men do awesome work and have wonderful service for great prices

TQuyiah Clark

Fast and cheap, HIGHLY recommended!! Don’t take my car anywhere else.

Deron “E” Good

They fixed what I needed. Didn't take them too long and the people were nice enough to explain things to me when I needed clarification.

Brian Patton

Good job installing muffler on truck

Scott Hutchins

This place is great... Beyond friendly employees..... Id recommend this place to everyone!

Pamela Hudgins

Staff was very friendly will definitely use them in the future.

Vera Grimsley

They Lost 2 tire valve stems that they would not have replaced had I not told them

JMonk MONK

A great experience, fair pricing and good work ! Satisfied

Susan Swink

Joe was very polite and a great price on a oil package

Isaac “Ic” Jackson

Didn't have one. They closed before actual closing time.

Miranda Harmon

Awesome service and hours!! 😊 We will be a repeat costumer! …

kevin miller

Did a great job oil change tire rotation

Amanda Watkins

Great service dave always goes above and beyond to help

James S

Fast & curtious service on my brakes.

Carol Thomas

Men there are absolutely great.

Mary Pritt

Did a great job on my car. thank you

Marisa Kutney

Awesome customer service! Couldn’t be happier.

Jerome Wooster

There are some excellent and knowledgeable mechanics working there.

Emily Beach

Friendly, helpful and efficient. I will only come here from now on.

Joshua Kinsel

Very expensive but so far so good.

James Patton

Very friendly and and accommodating.

Leaann Ward

Charged way too much to plug two tires 😖 …

Anita Holstein

They are really nice and helpful

L “Duke” Taylor

Just ok.

Carpe Diem

Always takes my suv here

Kevin Lilley

Great people and service.

Demi Prindle

Great place friendly people

Angelia Shivley

Love them

Chris Miller

Great, friendly service.

Dom Avena

These guys are the best!

katherine swain

Fast, courteous service

Phillip Ealy

Great experience and great service

Christina Coats

Super helpful and friendly!!

Matthew Stonestreet

Friendly, fast, and honest

Skyler Cohen

Great place and people

Harley Gazza

The guys at this location were very helpful and double checked everything before calling us about our car. They kept us updated about what they were doing as well.

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