Reviews of Mr. Tire Auto Service Centers. (Tire Shop) in Baltimore (Maryland).
Mr. Tire Auto Service Centers
2101 N Howard St, Baltimore, MD 21218, United States
Description
Information of Mr. Tire Auto Service Centers, Tire shop in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mr. Tire Auto Service Centers
Sunday
9 am–5 pm
Monday
7:30 am–7 pm
Tuesday
7:30 am–7 pm
Wednesday
7:30 am–7 pm
Thursday
7:30 am–7 pm
Friday
7:30 am–7 pm
Saturday
7:30 am–6 pm
Popular times
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Tuesday
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Thursday
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Friday
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Reviews of Mr. Tire Auto Service Centers
Awesome. I had the fortune of being seen to by Mr. Daryl, the store manager. I was received promptly for my 4pm appointment and, above my expectations, was promised that even though they closed at 6pm, he would stay until my car was done.
Very polite, excellent service. They even pulled my car up right to the front door for me.
DJ and team were great! Super quick service! They said my tire change would take an hr and a half because of appointments before me, but it only took a half hour. Prices seemed reasonable, too. Def will go back.
Found a great deal on tires via website and ordered them. The tires were never delivered and couldn't be found anywhere close. After 4 days the store did agree to price match similar tires. During installation they were going to charge over $200 to remove two locking lugs because my key was broken, an obvious attempt to claw back some money for the tires. I ended up taking 15 min to do it myself.
I came to Mr. Tire on Howard St with a busted tire. This was my first time getting my car fixed. Tia was very professional & pleasant. She inspected the car & let me know what issues were wrong with the car, things I had no idea was wrong. I asked her if it were okay if they added those issues along with the tire change. She was more than happy to help. Her customer service at the site & over the phone were EXCELLENT. She took her time to explain things. I am very appreciative & will be back for future maintenance.
The manager and pit crew were excellent. Great customer service and made sure to take care of any issues or concerns in a timely, professional, and helpful manner.
Mr Tire saved my road trip. Only place in B’more open on Sunday. Got me in in the time they quoted. Totally professional and courteous.
It was amazing and the mechanics were so friendly. I will always come back to this location. They get the on done in a great and timely manner. They teach you what should be done and why which I truly appreciate because I don’t know much about cars. They will price you out for your eject services and give you the timeline that it needs to be done. I will always go back to this location and refer loved ones.
Dj and the staff were about to close and helped me with a new tire right away. Friendly knowledgeable manger and staff.
They did strip a bolt when they changed my tire. But they were nice enough and quick despite being a bit busy.
Tia had been exceptional during my visit at Mr Tire. I was recovering from major orthopedic surgery, my car had lots of problems for being idle for over two months. She and her team were very efficient and kept me updated while I waited for my service (a lot of service) to be completed. Now my car is in great condition and I plan to keep coming back!
I was a bit concerned with the recent reviews for this company as they are all negative, but there are many positive reviews for them. But I needed service right away; got there at 850 for an oil change and a flat. They estimated an hour, but it took an hour fifteen instead. Still reasonable considering they were already busy. The leak couldn't be located in the tire as there probably isn't one. Ten hours later and it's still holding the air. They didn't charge for the labor of trying to find the leak and only charged me for the oil change. They were friendly and informative over the phone and in-person. I will return in the future. It can be hard finding trust worthy mechanic in the city. I have been burned one too many times. Thank you!
P.S. They didn't ask me to leave a review. That's incredible considering how many reviews there are.
The manager was super helpful and tried everything he could to get my tire for me.
My friend needed a tire repair last Sunday (March 27). There was one person working the entire shop. He took care of my friend's car and worked hard helping others. It was crazy busy. I wish I had the serviceman's name. He was very helpful, very kind, and, despite being the only one there, provided great service.
DJ and DeShawn did an excellent, fast and efficient job patching my flat tire. Thank you and God Bless
DJ went above and beyond to keep me updated on all steps and any issues with my car. After a negative experience with my insurance company getting the car towed to Mr Tire, you all were a breath of fresh air. Thank you!
Very friendly, very professional, and fairly priced. Will definitely be returning.
The manager dj was very helpful he made sure I left the store with everything I needed and he showed me one of the best customer service experiences I’ve ever had . I will always come back for all work that needs to be done on my vehicle . I will ask for him every time !!!
Special thank you to Jeff & John for the tire repair and balance! 🚗
Very friendly and convenient service 💪 …
I have been using the Mr. Tire on 21st Street in Baltimore for at least 13 years (I've lost track). They are customer-focused to the max: they have always been straight shooters, have never tried to upsell, have always honored warranties on tires that failed, and have always completed their work in an acceptable amount of time. They perform their work expertly, and pricing is reasonable. I always recommend them to anyone who is looking for auto service, as I am doing here.
I've been coming here for years and they are always quick and helpful!
On 1/9/2022 I received great customer service by Dustin. He got me out very quick and efficient. He was respectful to all customers during my time there. Once again, 5 star, A1 service! I will always come here.
Got a new tire today at this location. Darnell provided me with A1 services. Very professional with myself and other customers. I only waited close to 30 minutes to get everything done. They were quick and efficient.
Update 11/09/2020. Once again, Darnell came in the clutch to provide that A1 service. As long as I live in the area, I will continue to go to this location and recommend to my family and friends!
Been here a couple times (brakes, rotors, tie rod, oil change) and each time left me happy with their work. They even stayed a bit late to finish my car after closing (which I didn't mean to happen!)
Will use them in the future for my car needs.
Awesome folks at N Howard Mr Tire. I planned to have to leave my car here all day. They were able to get it done in 45 minutes. Helped me out with the next steps and has amazing pricing options. Darnell in particular was great. I was stressed and he helped keep things light and gave me the facts in a way I could understand through my frustration. Def coming back for future needs.
This place is wonderful!!!! Really polite & helpful employees. I was twenty cents short of my payment and the employee who helped me reached into his own pocket to pay the difference. The prices are fair and I will definitely be going back.
Great experience. The lady at the front desk was extremely professional and friendly. She was also super smart. Thank you and I'll definitely be back.
The staff went above and beyond to fix my tire monitor light, needed new sensors. The calibration equipment had a glick and the staff assured me they would finished the task and did. They take pride in their work.
DJ (the manager) was extremely busy yet was polite, explained everything and even knocked a few bucks off my alignment. Good service and I will return.
Just took my car to Mr. Tire on Howard Street. I had my alignment rechecked after taking it to the dealer. Darnell the manager took care if problem quickly and told me what my car needed. He was very polite, courteous, and knowledgeable about what my car needed. This is my third car that I’ve taken to this location. I will return to get my tires. Love the fast service by Darnell. Thanks for excellent service.
I have been living in Baltimore for the past two years and have always had a positive experience with Mr. Tire and the manager here at this location. Frank is very friendly and the staff there has worked on my 2009 Honda on several occasions. Any tire service you need I would definitely recommend this location because I trust them and the fair prices they offer.
I would HIGHLY RECOMMEND this place for whatever car service you need!
They do everything here... not just tires!
From my last visit I know they can get busy so I called ahead and then I spoke with Frank. From the start to finish he gave me the best customer service I ever had!!
I came in and Frank greeted me with a smile.
He listened and went the extra mile to take my car on a test drive. And answered all my questions & or concerns! As a female I had a lot of questions since I really don’t know anything about cars.
Again he listened and I didn’t feel like I was getting taken advantage of. Which is a plus!
Frank was super friendly and was very eager to help. As a female I am relieved that I finally found a honest affordable place to get my car serviced. I would definitely recommend this Mr. Tire location to everyone I know. And don’t forget to ask for Frank! He will DEFINITELY make sure you are taken care of!
First off, I've always had good service at several Mr. Tire locations (Catonsville, White Marsh and now Howard St) and have felt comfortable with their recommendations. They have consistently told me honestly what needs to be done and what can wait. I know a little bit about cars and it's nice to find a place you won't be swindled. Recently I brought my car in for control arm replacement and they saved me $500+ by not replacing parts that were still good and only replacing the parts that were about to go. Awesome! Thank you Dave & Mark! I've had my car serviced at this location a few times now and it's become my new shop. Highly recommend!
I went to Mr. Tire for an oil change. I had an appointment for 8:00 a.m. When I arrived, I was told that my appointment was not in the system. However, Shakeira (the Manager) put me on the schedule. There was one customer before me who needed a tire repair. More customers started arriving.
The mechanic was complaining to Shakeira, and was disrespectful to her, in front of customers. He told Shakeira that he did not do repairs to tires nor oil changes. He gathered his belongings and left.
The customer before me and I started to worry that our vehicles would not be serviced. Another employee, Douglas, who was learning a new job in the office immediately went out to the bay and started working on our cars. He and Shakeira assured us that our issues would be resolved expeditiously, and they were. A big shout-out to Shakeira and Douglas!
I came in for tire patching but my tires were too old. I was helped by the assistant manager, Iyesha. She was very respectful and kind. I ended up buying 4 new tires and had my one previous (not completely bare) placed on the back of my suv as a spare. Great service.
I rarely give reviews, but these guys fixed my tires up on a Saturday evening when I was so much in a hurry to get out of town even though it was almost their closing time. They were really polite and friendly as well. Mr. Tire is the best place to be on a Saturday afternoon or any day as a matter of fact! I really appreciate these guys.
Great experience here! I had driven over a piece if metal and I wanted to check for a leak. They were very busy, but the manager (I think) did a quick visual inspection on the spot so I didn't have to wait or leave the car there. Luckily there wasn't one, but he was kind enough to top off my tires while I was there. He didn't ask for any money, just that I leave a good review, which I am happy to do because it was a pleasant experience. Thank you!
Frank and his team are absolutely amazing! Would get an oil change here over Valvoline any day! Tires and service are great too. Always communicates every step of the way and the best prices I have found anywhere. Frank has been the only auto shop I have ever actually enjoyed going to! Could not recommend enough!
I hate having to do anything with my car other than to pump gas and drive. I walked in the door with what some would call an attitude. When I approach the counter it must have been written all over my face that I didn’t want to be there. Vinnie greeted me with a smile and a joke. I couldn’t do anything but laugh. His humor and kind gesture soften my attitude. Service like this is hard to find and it was greatly appreciated. He provided excellent service and made suggestions to make sure I keep my car in good shape. I’m definitely suggesting this Mr. Tire location and Vinnie is the man.
Very honest and straight forward service. They made sure to point out any issues they saw with my vehicle when they were changing my tires; but weren't pushy when I refused additional service. I took an UBER home so I could get some work done, and they called me while I was walking through my front door. All included, it took about an hour and a half for new front tires.
Darnell was the first person I encountered upon arriving and was greeted professionally. He was informative and helpful as I presented the issue with vehicle. Every question I
Had was answered clearly or to the best of his knowledge and overall the service was great and alot sooner than expected. Will be returning soon. 👍🏽
My experience was wonderful!! Donnell and Vinnie were so nice!!! They explained everything to me that needed to be done to my vehicle. The issue that I thought I had was not the problem, they told me what the issue was and how it was going to be fixed:) I love the fact that they gave my vehicle an entire inspection!!!!!! I will continue taking my vehicle there😊😁!!! I highly recommend!!!!!!!! I am truly a happy customer!!!!! That's for taking good care of my vehicle!!!!!!
First visit today and I will definitely be a returning customer. Dave was very upfront and honest with me about costs and my car feels a thousand times better after the work. I wish I could remember the name of the staff member that did my tire installation. Everyone was friendly and I appreciated that they called me to verify any potential changes in what needed to be done.
Excellent! I called them up at 4 in the afternoon just to see if they could get me a set of tires, as I have kind of a rare tire size. Not only did they have a set in their warehouse, but they told me if I came in right away, they could install them that day! Their manager Mark was very knowledgeable and friendly, and they managed to save me some money too. You've got yourself a repeat customer!
Always great experiences at Mr Tire. Everyone working there is kind and get to know you on a first name basis. They value the customer over money, which is rare to find in a car shop. I never feel like I'm being ripped off or lied to. The management is engaging and really cares about helping you out. I've been going there for years and won't stop as long as I live in the city. Five stars, highly recommend!
I was referred by a friend to go to Mr. Tire. I went on a Saturday afternoon for an oil change. It was busy, but they handled the rush very well. They waited on myself and every other customer in a timely manner and gave their undivided attention. I am not the best person when it comes to car maintenance, but Frank was very helpful and gave me a few useful pointers. Thank you Mr. Tire family for taking care of VW.
This is more like a 2 part review.
PT 1: So, the first time I came to this location (a year ago) I was not greeted and waited forever just for this nonchalant, attitudinal man named Mike to tell me that my tire order was lost. He had no explanation, zero customer service skill and wasn't trying to make it right even tho I had my receipt in hand. After the issue was finally resolved I vowed to never return to this location.
PT 2: Fast forward to a week ago. I went in having no choice because of the limited time I had and was completely surprised. Not only did I get everything I needed done in a timely fashion but the man that assisted me was so kind, attentive and courteous. This time as I left this location I felt that my money was well spent and I will definitely be coming back if Vincent Gilliam is going to be there. In just one visit he has completely made up for the horrible first
impression that was made just a year ago. Thank you again Mr. Gilliam
You could say I am now a repeat customer. I have been going to this Mr. Tire for years. You live in the city, you'll have issues with your tires. Well, these folks take car of my car. They are friendly, get you in and out as quickly as possible, and are professional and up front about things (the wait, repairs, etc). I would recommend calling ahead if possible and making an appt. - because they are a good place, people go there. Today, Frank greeted me at the front desk with a smile, looked at the tire and explained the issue, expedited my check in, and just as I was settling in for a wait, he called me up to tell me the car was done. Good to go!!!
This has been one of the best shops ive ever had my car in. Frank was wonderful, caring and ever so kind. The very stressful situation we where in was made very easy by frank and his team. I can't recommended them enough and if anything ever happen to a car i have again i will definitely be a return customer. Thank you so much!
The manager Mark was so sweet and helpful! I’m a month and some change over due for this review. I came in randomly one day because my tire had kept going flat. Mark scheduled an appointment time for me to come back later on. I came back to get my tire assessed and as we waited he kept my 3 year old entertained making the wait a lot less stressful for me. Thank you mark !!!!
This place is awesome! My hubby and I were on our way back home from our mini roadtrip and saw a tire pressure light coming on. We realized one of our tire went almost flat. (Mild panic... because we were still hours from home.) We tried local tire centers around us and none could look at our car because they were all about to close and were not accepting additional cars to repair till the following day. (Mild panic continues... D:) We came to Mr. Tire and hubz and I said to one another, "if they say no too, then we will just drive home and keep our fingers crossed." Thankfully, someone from Mr. Tire was able to take a look at our car and offered to do the repair and made it quick! Really appreciate the fantastic service. Kudos to Manny and team! Thank you!!
I finally feel like I found a tire place that I can trust! Last week, a gentleman there went above and beyond for me. I had purchased 2 new tires the week prior, and then had a flat on what I assumed was one of the new tires. I brought it in and discovered that it was not, in fact , the tire that they had installed, but one of my old tires. This man took the time to inspect that tire, and show me that my rim was rusting out, causing a bad fit, and air leaking out. He then proceeded to sand down all the rust on the rim, making it as shiny and new looking as a penny! And then- he would not accept payment! I regret that I failed to get his name, but this is indicative of all the staff there, everyone is very friendly and nice. I was quite blown away by how much effort he put into to doing this for me and appreciate it more than I can express. It is very hard to find anyone in the auto service industry willing to go such an extra mile for a customer. I plan to remain a Howard Street Mr. Tire customer for as long as I drive a car. I highly recommend them. And to that gentleman: thank you so much for for your kindness and expertise!
The level of customer service here is remarkable. The new manager John and tech Gerald took excellent care of me in a very timely fashion. I was the last customer and felt like I was the first one of the day. I definitely give them 5 stars.
Good place. Quick. Clear explanation of my choices and the costs. They had parts on hand. Were able to put two new tires, rotate, balance, align, change oil, check fluids, change back brakes all in one visit at a reasonable price. People who work here are friendly and efficient. Highly recommend.
Today I went to mr tire location on Howard Street. I was helped out by Iyesha. She was great!!, she was very friendly and helpful. she thoroughly explained every thing I needed to have done on my car. she got my car and out in a timely manner
I HIGHLY recommend this shop to everyone. They don’t just do tires they do everything! From the time i stepped on their grounds i was treated with nothing but respect from the manger Frank and Vinnie (the tech who worked on my car) they didn’t try to up charge me like other shops do and they. They told me EXACTLY what was wrong with my car and fixed it. I definitely will be back for anything that i might need some to my car.
A couple months ago I got a flat tire and came in right before closing to get a replacement. I had a long drive ahead of me and they were the only shop willing to take me in so late. These guys at the shop helped me out even at the end of a long day, and kindly stayed open for me a few minutes past closing. It was the greatest gift and turned around a terrible day. Kind folks and reliable service.
I took my car to the dealership for an oil change this past summer, only for them to tell me that I needed new brakes and rotors. The previous year, to my knowledge I had front brakes and rotor resurfacing done while Mr. Tire was under a previous manager. Let's just day, the manager might have screwed me over. I called Mr. Tire right away, explained my issue to Charlie, the new manager, and he told me he would take care of my car if I brought it in. I took my car to Mr. Tire, Charlie told me that he would figure out what my car needed and replace the pads at no cost to me. Well, I guess Charlie couldn't figure out what had been done under previous management because he gave me all new brake pads and rotors for free.99 (low to no cost)!!! What a great manager and guy who believes in customer service! I would definitely visit again.
Frank is a ray of sunshine and a pleasure to do business with. He brought to my attention that my 5yr warranty may cover the repairs necessary for my car. I was not even aware I had the warranty, but sure enough, I do. I will be taking my car to Frank from now on! :)
I walked into Mr.tire today needing a oil change. Mr. Vinnie listen to me and answered questions I had but, didn't have to ask. He was helpful and based on his customer service. I think I may have found a Mr. Tire I am comfortable with. My First vehicle 😀😀 …
Came in toward the end of the work day, they immediately said, "How can I help you today?"
Was in and out in under 30 mins for a consult (what ended up being a tire patch) despite there being two other people being helped (they were there before I had arrived.) I just watched a movie on their large TV, sitting on the comfortable couch in the waiting area. I will be returning for future services.
Always great service. Went here after Sears was unable to help me--Honda Fits have unusual tires, I guess--and the Sears Auto employee recommended them. They were awesome! The guy even offered to run across town to get the tire I needed when I wasn't in the mood to go find a third auto shop that day (another location had it in stock). Been going here for my oil changes & everything else ever since.
I visited Mr. Tire yesterday after going to Firestone where they claimed they couldn’t patch my tire and told me I would need a new one. I decided to to get a second opinion at Mr. Tire. Vinnie and the rest of the staff were very friendly fast and knowledgeable. I was patched paid and back on the road in 15 min for $40. Firestone has lost a customer for life. Do yourself a favor and just go to Mr. Tire
I don't know why I love this place so much, but I guess it's the guys who work there, and how they treat me. I don't know how they manage 12 hour days and stay friendly and on their "toes". I've bought tires, got my oil changed, and they put up with my messy dog-smelling car and me!They have a new sofa too. And big screen TV.
I had a great experience at this location of Mr.Tire's!!! Frank (the salesman) was more then patience with me with my many calls, when I finally came into the store he showed me some tires, I am very big on reviews and rating so I came in with two brands I was interested in, both his store didn't carry. He told me that he could get them right away!!! The best part about the deal was he priced matched with Walmart with both the tires and labor so I saved 220.00 from the oriinal qoute!!! I will always go back for my tire needs because of the friendly and hospitable enviroment that I was welcomed in!!! Thanks again Frank!!! The only complaint I had was when the new tires were put on they weren't cleaned up, but I got great service and tires so I am happy!!!
I had 4 new tires put on my 2008 Honda Pilot today at this location and I encountered none of the "hard sell" or run-around reported by other commenters. In fact, despite being short-handed and obviously tired out after a long day, the people were courteous, friendly, and very laid back. The price was pretty competitive, too. Overall I was very happy with the service and the over all experience.
I guess if I had to make one suggestion it's that if you're in a hurry and want to wait, you may want to check how busy they are before you go in. Like I mentioned, they were short staffed today and admitted that they were somewhat behind. This wasn't a problem for me because I was able to drop off the car and walk to work (and then walked back after 5 to pick up the car), but I can imagine that if someone were in a situation where they needed tires in an hour and the store was sort a mechanic the wait might take a bit of time. That being said, what made me happy was that they were very honest with me about the situation today and I'd imagine that they'd be just as honest with anyone else if they asked how long they'd have to wait.
Overall a really positive experience...and that's not easy to say when you have to spend the money to get all new tires! :)
I recommend going to this Mr. Tire and getting your car serviced. The staff is professional, thorough and friendly. Vinnie worked on my car and told me exactly what needed to be done without any extra added foolishness like other mechanic shops. Ask for Vinnie, he'll take care of your car.
I can't recommend these folks enough. Mister Frank Smith was so helpful to me when I got a flat and damaged TPS sensor (just a few months after purchasing all new tires). Everyone there was kind and courteous and Mister Smith helped me figure out how to get the services I needed within my very tight budget. They're 100 percent worth it.
I had a great experience with the Mr. Tire on Howard. Mr. vinny was personable, professional and recommended additional services that I would have never thought to get on my own, but I’m very glad I did ! You have yourself a customer for life .
Ron is awesome. He really knows his stuff and he knows how to treat people well. He was very accommodating when I had to get new tires before a long road trip. The price was competitive with no BS add-on fees and the service was excellent.
I recently purchased a fourteen (14) year old truck. I took it to Mr. Tire for inspection. After giving it a very thorough inspection, it was returned to me in a timely manner. the employees were professional and friendly. It did not pass;; but, I only had two (2) things to fix. Subsequent getting them fixed, I dropped my truck back off the following week. Again, the employees were fired;y, thorough and professional. I was able to pick up my vehicle and my inspection documentation saying PASSED.
Hey Vinnie thank you for your service of fixing my tire and oil change. Your service was fast and your smile was nice and pleasant. Your took real good care of my car. I will send my family and friends to this Mr. Tire
Highly recommend Frank and his team at Mr. Tire. They fixed a minor issue under the hood and put on 4 new tires, not only quickly but correctly. I’ll be back for all my vehicles needs. Customer for life.
The guys unbelievable. Iesha was so kind and understood my needs. I was from out of state and hit a pothole and needed a tire fast. She got the tire I came in she put me first I was out of there in an hour. Thanks so much.
WOW! What a beautiful experience:) I came in and was welcomed and treated as family! Mr. Vinnie and the entire team went above and beyond for my minor tire problem. I am sooo excited to come back and get my vehicle looked at going forward. This is what CUSTOMER SERVICE IS about :)
Several years ago Mr Tire on Howard Street really hosed me. Charged me for parts I didn't need and unnecessary work. Easy enough, never go back there. Their loss, my money spends everywhere. Recently I had an automotive problem in Baltimore City. I spoke to their new assistant Manager JOHN BROWN (MR Tire PEOPLE PLEASE NOTE AND COMMEND). He was knowledgeable, enthusiastic and eager to solve the problem, which he did! And in record time. I only hope after time, he does not burn out, cuz he was THAT good, and I'll be back. And I will HAPPILY recommend them and him
I went here last week for an alignment and the man at the front desk told me it would take an hour and it only took an hour. They were able to work on my car as soon as I walked in, which was a little surprising since it was a Saturday; I thought it would be crowded. The only downside was that it cost $100 (the Firestone across from this location only charge $80) but luckily they offer a 20% off coupon on there website which reduces the price to $80. They also checked my shocks & struts for free.
I thought I was stranded without a prayer, I came into Mr Tire and Ms Ty really made me feel at ease. I received excellent customer service and prompt service in the same day. I will only use Mr. Tire for myself and my Company needs.
The team helped me with a last min issue and eventhough they were about to close they prioritized helping me.
I had a flat tire and had to be towed in on the worse timing - dark and rainy Friday evening, almost at closing time. Shawn and Vinnie worked hard on my 20" rim to fix the tire even long after closing time (which is 7pm). Great service at time of need!
Everyone here is a rockstar! I was in for a state inspection and I was nervous because I don’t know a lot about cars and know it would be easy to get me to buy things I don’t need, but the manager, John, and the rest of the staff were amazing and made me so comfortable. They even expedited my service because they knew I also had to get to the MVA that day. I will absolutely recommend this shop to my friends who are nervous about taking their cars in! Thank you!
I came to get 3 of my tires changed because 2 had blown out that morning and the third was worn..
The situation was handled so well that even though I left a rim at home, the team allowed me to go home on their good wheels to bring it back to them later that day for the completion of my repairs..
It was awesome and greatly appreciated. I just moved to the Baltimore area and I already choose to shop with these guys.
Vinny was more helpful and informative than the Toyota dealership I go to. He uncovered issues that I didn’t bring up, but have notice and help me find a cost effective solution. I am a very satisfied customer!!!!!
Vinnie is the absolute best. I’m a college student with very little money. He did not sell me anything that I didn’t need. However, Frank is the rudest guy ever. He sells you products that you don’t need. They rest of the crew is awesome. I’ll recommend Vinnie to anyone.
These guys me great personalized service and were extremely helpful and understanding of my financial situation and worked with me to do what made the most sense.
Walked out to a flat tire before work and they had it fixed within two hours (I had dropped it off and had no appointment so that was pretty quick)
We use all the Mr Tires in the area. We didn't use this one because of the old manager. The new store manager is great. This old Baltimore store is super clean and the customer service is on a whole other level. We will use to store for all of our alignments!
I just was getting an oil change but a few other items were pointed out, including the baldness of my tires. I was a bit reluctant but after getting my car back it drives so much better. I knew my tires were getting old but did not realize what a difference it would make. Everything was done in few hours.
Walked in with an ongoing slow leak problem. Gentleman said they were filled for the day with appointments. Made an appointment for the next day. Came in to the Howard Street store and desk assistant was quite personable and professional. Work was done in timely manner! Problem solved! Kept me informed every step of process.
The team took care of a State Inspection for me in less time than estimated. Clean inside and out, cable television. Courteous staff, knowledgeable, patient and very accommodating. I’ll use them again.
Great customer service but they just so slow when it’s comes to getting the job done like one hour for a oil change
I've gone a few times to the other tire place across the street. I feel really stupid. Mr. Tire didn't have a big bright sign or lots of parking, but they did have great customer service, quick turnaround, and quality work.
Great service and friendly staff. Helped me out with a last minute tire mount before closing at a awesome price. These guys rule. A++ Highly reccomended.
Venny and Gerald are Awsome I was told by their Manager that I needed a new tire that I really could not afford. With their expertise and experience it was a Valve stem was loose. Thank you for people like them❤🙏 …
They're the only tire place I've gone to since moving to baltimore and they're always fast and friendly. Even on a holiday weekend (4th of july) when I assumed I'd have to cancel travel plans. Today they were able to fix a slow leak in my tire during my lunch break. Would definately reccomend!!
These guys are great. I've only gone there for tire work, but have done so with all my vehicles over the last 6 years. I'll keep coming back.
Always professional and they do an excellent job finding parts at the lowest price. They also complete work in a reasonable amount of time. I love to get in and out so I can enjoy the rest of my day🙂 …
Amazing customer service and knowledge staff! The manager up front was very courteous and professional and took the time to explain everything to me so I could understand what's affecting my vehicle
Ordered my tires online in the morning. Got a call stating my tires were at the shop. Once I got there, the tires were installed promptly. The staff was very friendly! Loving the new tires.
I had a nail in my tire called another location not far from Mr. TiresI was told I cannot get my tire repair there because I didn’t have an appointment. I called Mr. Tires spoke with the office manager told him of my situation and I needed to have a tire repaired without any hesitation he told me to bring my vehicle in thanks Kelvin for the fantastic customer service Thanks again,
Shawn and the guys took care of brakes and new tires with great service at a great price! Definitely will return here over any of the other “big companies “ on the same block.
Best place to go to with all of your car needs. Frank gives his customer the best support ever. He knows the frustration customers come to the shop with when they have a problem and he goes above and beyond to assist. Thankyou frank !
Miss Ty is the best! ALong with Mr. Ron. I came here to buy new tires for my 22" tires. As expected they were very pricy, however Miss Ty took very good care of me. Sadly the next morning my brand new tires were flat, and i had my car towed to the shop. I was informed that my rims had cracks in them, and therefore would not hold any air.
I was instructed to go get my original rims and tires that came with my car so they could munt those instead. Took off the 22s and put my factory tires back on and didnt charge me for doing that! Im disappointed that my new tires wouldnt hold air due to pre damage on my 22's hoever HIGHLY satisfed with the shops efforts in assisting someone in a tight spot, and not looking to dig into your pockets by nicekl and diming you.
My ONLY complaint is not with her, its due to the fact that i dropped my car off at 9am, the tires i needed were at another shop so they had to be bought to the shop were my car was. The tires were not delivered until 5:30 in the eveing, and had my wife and kids sitting until 7:30 (after hours) to install the new tires. Thats completly the companies fault, and logistics should be tightned up a bit in that aspect.
Besides that the shop was on point!
I took my Acura TLX in for an oil change today. I was greeted by Vinnie the assistant manager with a warm welcome. He pulled my vehicle into the Bey. I was in and out within 45 mins. Thanks, guys!
Frank and his team will take good care of you at Mr. Tire. I am happy with the work they performed and will return to this location in the future for my tire needs.
Darnell was great! I got a leak in my tire shortly before closing on Sunday, and they fit me in and patched up the leak. Much appreciated!
Tire went flat, they were able to fit me in the same day. Worked with me on the price since they were out of the tire I wanted. Highly recommend.
This place gives excellent service! They were knowledgeable about the services being performed and provided. They had what my car needed, I didn't have to wait long, and the service was affordable! 5 stars!
Love the customer service and expertise! Excellent place to get reliable work done. Thank you for prepping car for my road trip!
Service was good, prices were a little higher then expected for full brake replacement and tires.
Iyesha was extremely considerate and got my tires put on my vehicle before the snow storm. I never seen her in this location before , but I’m glad she’s here!
Mr Vinnie is the best!! He did not try to sell me stuff that I didn’t need. I was there Saturday and Frank tried to sell me everything that I didn’t need. I’ll recommend you come see Vinnie and his crew that was dope.
Great service. Top notch. And, FAST, even if you forgot to, or couldn't, make an appointment.
I highly recommend this location for excellent service and guidance in regards to repairs and tire services. Hands down the best tire repair in the city. Good prices, excellent service. 🙏🙌🌟 …
Great place! I've been going for years and they've never let me down. I've had work done big and small and I've always been happy with their service. Best Mr.Tire I've been to, hands down.
They were great. Good price. Had tires in stock. Went after work one day. Lots of places around to go get a bite while you wait. Took a little longer than he said, but within reason.
Manager Frank is the best, he is very helpful and polite and found me a great deal on premium tires! I definitely recommend these guys.
The staff was very helpful and nice. Mr.Vinnie fixed exactly what I needed; didn’t try to find extra problems and or over charge me like other places. I would definitely recommend going here with your mechanical issues!
Thanks Frank the store manager for going the extra mile to make sure that my car was taken care of. I really appreciate how kind he was. Great service
Had a new tire within an hour with no appointment or call ahead. Everyone there is so nice! Darnell was great. Thanks so much!!!
I came into the store and was greeted by vinnie and he showed great hospitality , I came with a car issue and as I explain the problem he immediately understood the issue and got right on it when I received my vehicle back it was in tip top shape running good as new.
Frank the store manager is extremely a great person. Very friendly people all around. Great prices on tires and awesome customer service.
Mr Frank was very great, humble, and professional as he diagnosed the issues surrounding my vehicle. He has a zeal for people and a passion for his line of work.
Nan handled a time-sensitive, high pressure situation with my tire, the other customers and the workshop employees with professionalism and care. Thank you, Mr. Tire!! Highly recommended
The assistant manager Keith hooked up my tire when the shop was just about to close. Excellent customer service, and very professional! Definitely will be back!
I had the best experience at this store. Everyone was helpful and honest. Charlie was especially helpful in dealing with my issue. I appreciate his honesty and his willingness to go above and beyond to help me.
My tire blew up I drove into the shop and I was greeted by mr vinnie, I asked him if he could come out Nd looked at my tire, he told me I needed a new tire I told him I was a college student and I did not have that money he was very generous And gave me a good deal. I was there less than 45 minutes I recommend you to come and see vinnie
Even though I had a little wait, John , the front office staff was pleasantly sweet. He kept me up on what was going on.I told him I will go back just because of his customer service skills.
Went in to get my tire patched, but ended up needing the whole tire replaced. The workers were very friendly and extremely fast - I was in and out in less than an hour.
Simply put, customer service is Great!!
Its a relief to get good quality and personable staff without the mechanics trying to get over.
Thanks!!!!
They took me in early in the morning after I caught a flat on the highway coming home from work. I was in and out quickly. They were able to repair my flat. Very affordable.
Awesome customer service very professional also got my vehicle scheduled the same day I called.. within the hour my vehicle was being serviced..I highly recommend using this location.
Great staff, awesome service. Mark is phenomenal; great guy!! Going to get my new tires from there in a few days. Wouldn’t go anywhere else.
I've gone to this Mr. Tire for years now and recommend it to anyone in the area. They've always done good work, are fast, and never try to sell me on something I don't need.
Dealt with Frank, great service had the tire I needed that No One else had in stock for my Camaro SS. Customer for life.
The guys here do an excellent job. Customer service is great and fast. I was in and out. Thank you guys keep up the good work.
I had an enjoyable experience with the Woman who helped Me at Mr Tire Baltimore MD Howard St
This location always has the best service. The wait is never too long, and more importantly the mechanics are very knowledgeable. They even informed me on discounts I wasn't aware of!
These guys repaired not one but two bad value stems for us free of charge. Try to hit them when they aren't super busy but either way they have done well by us.
Great service. Show you what needs to be fixed on your car and how much the repair costs are before servicing your car. Courtesy and funny!
Frank gave me a great deal on Goodyear tires I normally go there for oil changes but they have great deals on all service
I appreciate the straight honest and great services this place provides everytime I visit. Thanks for helping me with my tires and repairs
They were very helpful and knowledgeable. I was in and out of there in under an hour for a new right front. I have been using them for 2 years and will continue to.
Darnel and Darneka were very professional and took care of us well! I greatly appreciate their hospitality in such an emergency situation!
Amazing service! Extremely professional and came in lower than the estimate. I would recommend them to anyone at any time!
Staff at Mr Tire (2101 N Howard) are professional, and courteous. Services provided in a timely manner keeps me coming back.
A great thanks to the Mr. Tire team at N. Howard street location for getting me in and out swiftly and efficiently for my oil change.
Best tire place ever! They got me in late when I was in desperate need of a tire repair. Worked with me on the price and saved the day! Thank you thank you thank you!
K. Newton is really awesome! He and K. Stanley took care of my flat tire fast at a very low price. Thanks!
Mark and his team has helped me tremendously, I appreciate the quick in and out service you provided for me. It felt like I was only there for a few seconds but it was the best few seconds of my life
Excellent Service - Mark really educated me on my car and provided fantastic service. I will definitely go back to this location.
The gentlemen at #725 were very professional & fast with their services. I came in with a flat tire & I was there no longer than an hour.
Good quick service, need to come back for another tire but only because i dont have time to wait on the other one today
Great service and they are very honest! If nothing is wrong with your car they won’t try sell you unnecessary services !
Amazing service. They were friendly and very easy to work with. Frank and his team are the people to go to
I am a first time car owner in college. I dont know much about cars. these guys inspected my car and look through thoroughly. I am very please
My bro Frank really took care of me with the service and tire changes. Definitely recommending him at the Howard Street location in Baltimore City
Fast and reliable. Coffee was weak, but the tires were well-priced and the service was fast. Came back again with a nail in the tire. Quick repair.
The manager was extremely helpful and was doing everything he could to get a deal for everyone that came in. Overall, it was cheap and the service was great.
Great service. Tia and Dj were very friendly.
This place has bailed me out countless times when I had unexpected tire damage. Always courteous and prompt.
Keith the Assistant Manager was very kind just when the store was closing I had a flat and instead of turning me away he took me and fixed my flat very outstanding most places would have said nope we are closed.
The service with ms. Ty was awesome... I had two tired that was flat and she waited for me until I was taking care of... I would definitely come back
Mark and his team are great. Usually takes an hour for an oil change. I was done in 20 minutes!
Excellent service and prices! The customer service is superb and they are great guys who know their stuff! Highly recommend them!
Great customer service at Howard St Ms. Ty is awesome always helping me out with my vehicles don’t know what I would do without her
Since coming here a month ago I dont think i’ll be going anywhere else. The comprehensive service plus great customer service gets me in and out quick.
Took my vehicle in to get an engine light checked, Mark and his crew promptly diagnosed the problem and got it fixed. Fantastic customer service.
The fellows here went above and beyond, after my jack failing, the tow truck company being too busy, they literally sent a dude out to help me jack my car. I took it there and they hooked it up within an hour. Thanks a ton.
Frank at Mr. Tire was really reliable and gave excellent service really appreciate all that was done at this service center.
Mr. Tire is awesome!!
Great service got there at the last minute but they still took care of my car needs
The Manager at Mr. Tire saved me some real Money for asked around about two tires and others were selling 2 tires for $100 over what I got them at Mr Tire. Thanks Keith!
Frank is a great guy. Got a great price for all my tires . Great customer service.
Got 4 brand new tires.. On the car and out the about an hour. Great job and customer service
The owner is very honest, though there is some time delayed to my service but I think it is understandable. Talk to Frank, and he will give you a genuine answer for your question.
Frank and the rest of the team at Mr Tire are honest and helpful. I highly recommend their services.
Great service came in for alignment but had to wait a little longer than usual but Ms Ty took care of me
Every experience with Ms. Ty is professional, friendly, and always accommodating..I never have to worry about shady business...!! I recommend this location to all!
Very fast and efficient! Made an appointment for first thing in the morning and was in and out in 30-45 minutes for getting a new tire.
Frank was very helpful in getting me set up. It was very busy but the service was great and I was processed quickly!
The staff at this location is awesome, great customer service, it’s always a pleasure with each visit
I'VE BEEN COMING HERE ALMOST 2YRS NOW.I HAVE A HONDA CROSSTOUR.THIS IS THE ONLY MR TIRE LOCATION I GO TO. AND MS. TY ,SHE VERY PLEASANT TO ME AND HELPFUL AS WELL. WITH ANY QUESTIONS I HAVE, SHE'S SURE TO ANSWER THEM. TRUTHFULLY. BTW THE MECHANICS DOES A GOOD JOB .I HAVEN'T HAD ANY PROBLEMS WITH THE WORK THEY'VE DONE,I'VE HAVE OTHER THINGS DONE BESIDES AN OIL CHANGE.BUT I WOULD GO TO THIS LOCATION,JUST KNOWING SHE'S THERE.
They did a good job in fixing my car. Speedy service
Excellent customer service! Knowledgeable, fast, and the final cost = estimate. I’ll be back!
Awesome People work here. Douglas was the best, solved the situation immediately.
I will continue to bring all my cars to this location for years to come. The staff members are amazing.
I went here to get some air put in my tire. They do it for free my nails are too long LOL
Mr. Tire came through in a pinch. Had a blow out and they helped get the tires I needed quickly.
I was treated like a valuable customer at my first time visit so I am most pleased with service the lady ty was very pleasant and helpful
Great work and efficient service!
The tech explained the issue and gave suggestions.
Mr keith gave me a friendly service i recommend mr tire very good service i really appreciate Thanks to Mr Tire management
The manager Frank Smith is a true gem! Awesome customer service and work.
Very friendly and fast service. Will return.
Came in without an appointment. Seen almost immediately. Work was done before the suggest time. Great price.
Well when I got there I had t wait a while my appointment was a 2pm I didn't get service until 315pm around that time , but thought that why we made appointments so we can be serviced on schedule but maybe I'm wrong lolol service was okay I guess .
They give me great & fast service. I always come here & recommend it to everybody!
Thanks Keith and the Mr. Tire team. This is my second time getting tires from here. Good service!
I've used these guys for oil changes several times and for brake work. They are honest and have fair prices.
Shop manager is honest and friendly. He treats customers like people, not a bottom line.
Assistant manager Keith for a great job getting me back in the road. He kept me informed through the process. Thanks guys!
Ms Ty is awesome she always help me out I called and guy told me he couldn't get me in ask was Ms Ty there he said not yet I waited the called back Ms Ty said brg it 2 me ok take care of you and she did as always thks 4 Ms Ty
Great service just long wait even with appointment...
Dropped off my car yesterday to replace a headlight and when I came back not only did they let me use my own bulbs from elsewhere, they cleaned up my battery and replaced my headlight (which was apparently a pain because they had to take out the battery and fuse box), they didn’t charge me anything
:) thanks guys
Came in 4 service & Keith help me along the way from start to finish ... Great customer service as usual ...
Great customer service they always help me out and no take advantage of me love Ms. Ty and Mr. Ron and crew
Great customer service especially when dealing with a blown-out tire last minute!
I WOULD LIKE TO GIVE KUDOS TO BOTH
MANAGERS AT THE. HOWARD ST STORE
IN BALTIMORE, MD. THE MANAGERS WERE
WERE KNOWLEDGABLE, CUSTOMER SERVICE
SKILLS WERE SUPER . THESE MANAGERS
DESERVE THE SECOND MILE AWARD.
Great service. In and out and honored their appointment time.
The manager was very helpful and glad with the work on my car. Thanks
On a hot day, really nice men who went out of their way to help me replace my tire!
This place helped me out so much financially and did an amazing job! Thank you Frank for your awesome customer service 😁 …
I love Ms Ty I want 2 thank her for all that she do in helping me with my car and being honest with me not taking advantage of me thanks Ms Ty and the rest of the staff
Mr. Tire is always professional and provides great servic. Ms Ty is the best!
Wonderful service! Would definitely recommend going here for an oil change.
The assistant manager Keith got me in and out quickly. Great Service would recommend
Great shop best deals on tires and service all the staff is friendly and kind
Frank and Darnell are awesome people..that help with all tire is tires and vehicles needs
Must see Vinnie! He will get you together quickly and with excellent service! Ask for Vinnie!
better than the mr tire close to me. manager is very welcoming
Got my tires for a great price!happy i decided to go there
Frank and his folks treat you well, provide light and laughter, and and take care of business in a fast fashion.
Great customer service Thanks for Ms. TY she awesome wasn't for her I wouldn't be at this location thanks again for her
Thanks Ms.Ty she is awesome hard worker rubs around them guys doing everything you guys have a great lady there
Very good customer service. I definitely recommend going there for all car needs.
Very friendly, accommodating staff - the positive reviews I read online in advance were spot on!
Needed tires asap. They were great. I'm glad I picked this location.
I highly recommend to everyone ! It was a great experience & the service was absolutely AMAZING. Thanks again Vinnie for the help ❤️
Left my mask at home and great guy gave me a brand new one.
Excellent service. The manager Charlie was above and beyond helpful and friendly.
One of the very few repair shop you can count on to be honest, timely and reasonably priced
Thanks Ms Ty for all your help I really appreciate her honesty and saving me money and not taking advantage of me when other shops did you have a customer for life
Vinnie was a great help, he fixed the issue quickly and effectively. I’ll see you next time
Sean took great care of my replacing my headlights and air fliters! Thank you Sean!
The manager knows cars very well. Great experience!
Didn’t over charge or try to fix what wasn’t broke or could wait. Friendly and fun staff.
My new go to. Super nice, honest and efficient! Highly recommend.
wonderful owner, a place you can trust with your vehicle!
Ms Ty is one of the greatest workers ever there I recommend any and everyone to go there love them.
Great place to get your vehicle work done
Was helped by Mark. Great customer service and communication. Glad I chose to visit this location.
Amazing repair shop. Straightforward and honest. My new go to repair shop
Great service,staff were more than helpful & there's a comfortable vibe there
Great customer service did everything I expected will be a repeat customer !
Ron made my experience with a nail in my tire as painless as possible. Thanks.
Keith was great got me in and out quick very nice guy
The work was quick and done well by a really nice crew!
Excellent customer service and expert work done on my car!! Thanks Ms. Ty!!!
Thank you for being able to fix my tire right away!
Vinnie is best! I’ll be back and I’ll recommend him to my family.
Hey guys my first time at Mr. Tire and the experience was GREAT.
When they are not busy, they are great. I advise not going in if 2 more cars than the lot holds.
Frank was extremely helpful and i had great customer service.
Great service. Saw me right away with a smile and quickly.
Really glad with the service. Highly Recommend. Thanks frank
The staff were great super customer service.
Great service and great price from Frank and his team.
Keith was very courtious and efficient. The service was awesome.
amazing customer service. professional. highly recommend A++
Great service and excellent customer service and the best tires
I know my car is in good hands when I come here at Mr Tire
Great service...never had any problems with them...
Very friendly! Only wait was for tire to be changed!
Frank Smith good guy save me a lot of money for the holidays
Ms. Ty has great customer service & I love her personality 😉 …
Good selections But... The clerk's are not the most professional. You be the Judge....
Good Staff, Usually Prompt Services And A Convenient Location.
Great place for an oil change, thanks Mr Tire!
Had a good experience here. Nice service and not pushy. Thanks!
Excellent customer service. Youve got a repeat customer
Great customer service. I will be back for sure.
A great place to get all your repairs done
Ty is the best ever!!!!!!! U must get your work done here!!!!! She will take care of u!!!!
Ms Ty at Mr Tire is amazing!! Outstanding service!!
No problems I was very satisfied
Great customer service took me wright in thanks
Ty was great help
Saved me a bunch of money and was very helpful.
Good Service friendly staff!
Great service. Always courteous and efficient!!!
Ms Ty helps me every time I come in thanks for your honesty
Everytime I come here I get great service.
Very professional hard working staff who are safety-minded.
Very professional and clean. Great service.
Thank you, Mr. Tire! Great service.
They take care of you, period. Honest and straightforward.
Ask for jerome really great guy love workong with him.
Great, my mechanic Woody is outstanding.
Great customer service and very friendly people
Great customer service thanks ms ty and crew
Fast, friendly helpful service. I will go there from now on.
Great customer service.. go in and c Miss. Ty...
Reliable service guarantee, thank Mrs. Tye and crew
Great customer service thanks Ms Ty for ur help
Great great great best place I’ve been too yet
Grate service manager was very helpful
Fast and efficient. The first place I go to with car issues.
Awesome customer service a business that takes care of there customer this Ms Ty
Great customer service luv Ms Ty
Ms.Ty is the best and they do good work.
Mrtire is the most an love. Place. To shop
Great customer services thanks Ms Ty
Service was excellent,customer service was excellent. 👍 …
Great customer service thanks Ms Ty
Good customer service love Ms Ty
Great prices on used tires
They have excellent food service
Great workmanship and customer service
Very pleasant work crew.
Great service, nice and friendly
Great Customer Service.....
Honest and good customer service.
Good service. Quick turnaround.
Awesome service thanks Ms Ty
I had an awesome experience here
Great service ask for Frank
Good peoples. Good service
Love this place Ty is very knowlegble
Friendly and honest customer service
Charlie was amazing and very helpful
Good job
Great customer service!
I've come back three times.
Service was great..
Thanks Ms Ty for all her help
Excellent service at this location
Amazing repair service center
Great service from Frank
Great customer service
Service from Ty is fantastic.
The mechanics are so understanding.
Great customer service
Amazing service from Frank
Great customer service
Love the honesty of the shop
In and out reeeeeal quick
Quick service and friendly
Great honest mechanics
There were quick.
Great customer service
Staff is friendly and helpful