Reviews of Discount Tire. (Tire Shop) in Albuquerque (New Mexico).
Discount Tire
6115 Paseo Del Norte NE, Albuquerque, NM 87113, United States
Description
Information of Discount Tire, Tire shop in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Discount Tire
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Discount Tire
This is the most professionally run tire shop in the city. Heck, it's one of the best run businesses in the city. I came in on a Friday afternoon, 5 minutes to close, to pick up my trailer and there was a fault unrelated to the tire replacement that took a few hours to diagnose. To make a long story short, Tanner and Emmanuel, along with the help of Tanners Father, the owner of KJC cabinetry and Walter from Ram motors all showed up after hours on a Friday night to help me with my problem. Balloon Fiesta was the next day and I didn't think I was going to be able to participate but these guys worked tirelessly until they got me back on the road. I've lived all over the country and grew up in Albuquerque and you just don't see this kind of customer service and genuine human concern for another's plight. I will be taking my current any future vehicles to this shop for good. This is an incredible well run business with people who actually care. Thanks you guys! You made Fiesta possible and I am eternally grateful! And special thanks to Tanner for being such a respectable man and taking me all over town, after hours, to find a battery replacement for my trailer.
This is one of the best places. The employees were so nice and helpful. I came in about 20 minutes before my scheduled appointment and they helped me and informed me of a waiting time. They were communicative and fixed two of my tires. They were so helpful and kind and I will definitely go back here time and time again
We are on a long road trip. While in Santa Fe, NM we got a nail in a tire. The Discount Tire in Santa Fe determined the 7 month old tire was not repairable. (Nail on the shoulder of the tire tread.) The Santa Fe store did not have a replacement tire in stock and would not be able to get one by our departure the next day. They contacted the Discount Tire nearest our trip through Albuquerque on our way to Las Vegas. The Albuquerque did have the tire we needed. The Santa Fe store put on our temporary spare and gave us all the info we needed to get the replacement tire at the Albuquerque store. We arrived at 8 am and Tanner and his crew (young woman technician) got us back on the road in 20 minutes. They gave us a break on the replacement tire cost since it had only a small amount of wear. The only thing that could have made this any better was that the Santa Fe store failed to tell me that the spare tire does not have a pressure sensor. I had to do a Google search to learn that the dashboard warning about tire pressure is normal when driving on a temporary spare. I'm grateful to Discount Tire stores for making sure our travel was delayed as little possible. We also had quick service from the Discount Tire in Austin, TX for a tire rotation earlier in the trip. I'll keep using this company as they seem to hire people who really care for customers.
In years past, we would've given this location 5 stars. But, that hasn't been our experience this year. Yes, the front service staff are courteous and professional. But, the team that does the actual tire work made multiple errors on our last tire job - across several visits (installed defective tires, put tires on backwards, didn't inflate tires equally). I realize they are likely short-staffed. But, not having adequate safety checks and tech staff training in place to prevent these risks to customers is inexcusable. The experience has left us hypersensitive to what's happening with our vehicle and potential risks to our safety on the highways. Also, they didn't fully honor the veteran discount and only took a few bucks (less than $10) off a PREMIUM tire purchase (over $1000). They wouldn't work with us in any other way and the veteran discount offer is clearly not a reliable 5% off offer. Between the sloppy installations, the manager's 'throw us a bare bone' veteran discount, the multiple visits to rectify all the problems/hours and hours of time wasted, we will think twice about this location for our next tire job. Really bummed that this is another business location that seems to be falling down.
I love this place! I went to pretty much every hole in the wall and big name tire store in town this week. Not a single person was as helpful and polite as Tanner was. Got me taken care of fast! I would recommend this store over any other in the city hands down. And I’m pretty picky.
Free air checks! Great service. I was happy to go there for this. But don't go there if you have a dually truck. They don't have a dually air chuck in the entire facility!
The gentleman helping me asked if I had an adaptor. As a matter of fact I did! I keep a dually air chuck with me that snaps on to my air compressor hose. I offered it to them but the gentleman helping me said he'd have to cut his air hose in order to use my air chuck. It's got a standard air hose snap-on connector so I'm not sure what he meant by having to cut the air hose.
These guys are incredible! They helped us out quickly and were super professional absolutely amazing that this kind of service still exists.
They pulled off a tire fixed a flat in it for free recommended that we change two front tires soon. You bet I’ll be back when I need to buy tires and get them from these guys. Top notch!
Have bought new rims as well as several sets of tires from discount. They are pretty efficient and are pretty on point with your appointment time. I drop vehicles off at the appointment time, they call me when they are done. Pretty simple process. Also went in and made an appointment to rotate and balance a aet of tires i had bought from them and when i went to pick up the vehicle they said it was free of charge! Appreciate that!
I also have a dually pick up and they were able to accommodate tires for that as well. Thanks Discount.
Went in with a screw in my tire waited 45 to even be acknowledged then was told its fine pulled the screw out over inflated all of my tires and was told good to go! Got 2 blocks away and tire went flat! Put my spare on and went to tje location paseo where it was found that screw did go all all the way threw and needed a new tire!
I have been buying from Discount Tire for 23 years. Store manager Mike Sisneros and his crew have always done top notch work. Friendly,courteous The best custermer service!!!
I have had the best experience with Discount Tire every time! During my most recent visit I used the price match offer they have available on the website. I got a quick response back and experienced no issues in store. I'm very pleased with the manner in which they conduct business. It is very easy to set up appointments. I was updated every step of the process with a convenient text. They provide quick and professional service with great communication at every step. 10/10 recommend
I have been going to Discount Tire for years, this past experience was lacking the usual service. I went in on Saturday at 8am with a flat, first off I didn’t have an appointment, so that is on me.
I had the certificate for my tire so the price and the kid ringing me up was good. They didn’t have a new tire in stock so had to get it from Menaul store. Kid estimated it would be done by 3
It was just a flat I had a spare so cool
Waited until 3 no call or text. So I called them waited on hold for10 mins before they answered, then only to get out on hold again, it’s Saturday before holiday I get it it was busy. I was on hold another 15 mins before I hung up, never came back to say hey I didn’t forget you we’ just busy. Flash to 430 when I call again and the dude says they haven’t even started my tire.
So I say I will be there on Monday morning, he says sure first thing we’ll have it for you. Go in Monday at 830
To get the tire. It still wasn’t done I had to wait about another 30 mins. And then the manager in charge says “ it’s done. Are we going to be putting in on for you?” In a tone like “really? You want us to put it on?”
I said no I would like it before thanksgiving.
This store was by far the worst for service I have experienced, since I stopped going to Big-O 20 years ago
So my advice is if you go to Paseo with a flat repair, better have an appointment in an emergency or you will be left waiting
Always great service, upfront cost breakdown, no frills or BS. Awesome warranty too! Only place I go for wheels and tires,purchased 5 sets of wheels and 7 sets of tires over the years! No one else compares and nationwide location never have to worry when you're on road trips!
Fast and friendly, came for a tire pressure check on my camper on my way out of town, they even checked the spare without me asking. Bought tires here before also and great service then as well.
There can be a long wait for air checks but the customer service makes it worth the wait
Had a late in the day tire emergency ….thankfully we were referred to this Discount Tire— had my tire fixed and vacation saved. Staff is professional and kind.
Solid as always... really nice that I've been able to trust them for many years.
They are very good at rotating tires and checking pressure. I go to this location on my way to work when I get a notification to check tire pressure or tire rotation. Good customer service. Very knowledgeable and honest.
Great experience fron the phone call to the multiple staff members who helped a lady get new tires. LGBTQIA friendly, everyone did their best to gender me and treat me so welcomed! And great price on tires. Win win!
Had a great experience at discount tire at the Paseo Del Norte location. Andrew was great at listening to concerns and giving his professional opinions. Was in and out in a short time and the tires I purchased are awesome! While I was there, I was able to listen to other customer conversations and I was super happy with how every single assosiate there is professional and extreamly helpful. This store is a bit out of my way but I will definitely be coming back for regular balancing and rotating. Keep up the great work!
I wrecked a tire on my F150 2 hrs into a 600 mile road trip. Stopped in at this Discount Tire and my day got better. Clean waiting area with WiFi. The tires on the truck were about 80% gone so I replaced the set. Jon at the service counter was great to deal with. They had the Michelin tires I’d been looking at and I was out of there in an hour and 15 minutes. Being an old mechanic I watched the service techs and was impressed with how they did their work efficiently and correctly - they even cleaned the mating surface between the wheel and hub, balanced my spare and put it back under the bed.
Emanuel and his team have always came through each time when they said they would. He ordered the exact tires I needed and received them when he said he would. I took the wheels to have the tires mounted and the job was done in a timely manner. This location has an excellent team that always follows through.
Thank you all!!
the wait sucks. Mason checked my tires and was quick widd it.
Discount tire had always provided great service to us! They are knowledgeable about their products and can provide guidance. They are not pushy and are eager to meet your needs.
I am very glad I got a tire here a long time ago I came in with a mail in my tire and they fixed it for free. I got here an hour before closing and they weren’t mad or rude cause it’s so close to closing time. Always polite and respectful. Great costumer service all of them have . They are my my go tire shop now and I spread the word to everyone who will listen that discount tire is baddass
very good service! Fastest of any Discount tire I have been to. Even when I have had an appointment like I did today. in and out in about 35 min. That included tire rotation and balancing.
I stopped in just before 5:30 this evening to get an air check on all tires. I drove up and waited less than 10 minutes before a tech waved me down. The gentleman proceeded to check all 4 tires and let me know I have a screw in my right rear tire. He told me to go on in and they could probably fit me in right away which was just what they did! I waited maybe 15 minutes and my car was ready! I was very impressed considering all lanes were busy with cars. Thank you guys for the excellent service!
Matt and all the sales persons have been knowledgeable and very professional. The tire choices are great, installation perfect and timely.
Here’s the issue, 440.00 online tire prices end up at 664.00 out the door.
I’m sure there are several lines of tiny print I’m missing as to additional costs, but it really doesn’t feel good.
Free tire air after cold nights. 👍 I also buy all my tires here and have for years. …
Best place to buy tires! all the time - anytime. These folks are absolutely the best at standing behind their tires and taking care of you if they get damaged by a road hazard. I bought a full set a tires here about a year ago and one of them was ruined by a roofing screw. They replaced it at no charge. I had to buy one other tire for the opposing wheel (on the same axle) but that’s it. I’v been coming here for 20 years and they always take excellent care of me!
This place is great. I had to repair a flat on a high top passenger van. A pain in the butt to crank down the spare then remove and repair then replace spare......anyway, they did it all ....FOR FREE. Thank you guys
Was difficult to get scheduled in. I asked to keep a new tire that I had just bought 2 months before replacing all 4 tires with discount tire. They said yes but my tire was not in my trunk. Upon asking I was told that the person who replaced my tires was out for the rest of the day. I tired calling when they said this employee would be back in but the lines were busy. Tried again on another day. Still no answer. Pretty sure I'm not going to get that tire back.
Great and very pleasant staff. Helpful with any question(s) you might have. Just be ready to wait a bit, usually about 45 minutes, which is understandable due to the nature of their work. Scheduling an appointment is also very helpful.
All these guys are awesome and knowledgeable. Im very picky with my vehicle. I got tires 1 day. Then next week a screw. And next week a weight fell off and went back for a rebalance. Every time they take me in and take care of all my requests.
Good business taking care of their customers. Great job guys!!
Have been to this location twice and it is my new favorite location for friendly, reliable tire service.
Today I had an issue with my reservation (probably my fault), but Hollis did a great job of solving the problem for me (and Alex the technician did a good job on the tire repair and rotation).
Highly recommended, both times we have been here I have left feeling happy. PS, the COVID precautions were being followed very carefully, to the point they allowed some drivers to pull the car in and out rather than have an employee enter the car.
I've used American/Discount Tire for years in California. After moving back to the Albuquerque area last year, I developed an issue with one of my tires I bought from a Chevy dealership. Took it in and even though I didn't buy this set of tires from them they found an issue with one and fixed it for free. Just like in California the employees are top notch at this location also. Next set of tires I get will be from this location and I won't make the mistake of buying tires from a dealership again.
I recently got new rear tires for my van. I made an appointment to minimize wait time. The process went smoothly. my questions were a answered and I got sound advise, not sales pressure. Everyone very nice, good covid procedures, whole process completed in less than an hour. Mando was particularly helpful. He went far beyond the extra mile to help solve a particular problem regarding spare tire compartment access. There is a high bar for quality customer service here and I highly recommend them.
I showed up for my appointment, they got to me quickly. Phillip checked my existing tires, new ones installed by Anthony. I always recommend this location for their great service.
Good and fast job! They replaced the tires on our RV
Very helpful staff, quick too! Big thank you to Tyler Slight for always making my experience wonderful and easy
Car maintenance is never a joyful task, booking appointments, waiting for the work, on time completions, you name it. These guys do it right. Whether I'm making an appointment for a formal service or even if I drive in for an air check, flat or low pressure light I am taken care of on the spot. It's easy to schedule an appointment, the tires on order arrive in a timely manner, if there's a glitch they let me know and they more than half the time call me to let me know everything is done earlier than expected. Great people, great company and excellent value. Thank you!
~Mike D.
We had our 2017 Subaru Outback serviced during a cross country trip and discovered we had a nail in one of our tires, in the wall making it impossible to patch. These are fairly new tires, tread at 8/32 so the thought of having to buy 4 new tires was not pleasant. On the advice of a local service coordinator, I contacted Discount Tires and spoke with Tony. I knew we would be treated fairly when Tony explained inventory, etc. His transparency, care and enthusiasm eased my concerns! So grateful!
I was surprised by how organized and pleasant the techs were at this location. I’m sorry but I’ve experienced guys being kinda blah with customer service to females. I always feel I gotta man up to deal with them but these guys were not only polite but professional!! Keep it up!
Great customer service, they (Tony) was very genuine about servicing the customer, not just trying to make a sale.
I got a screw in my tire, I was leaking air and just made it there, Tony came out to take a look and analylzed the situation and determined that a patch/plug would fix the issue (free of charge)..again didn't push a sale.
Thank you Tony and team...
I really enjoyed my visit here. It was quick (I mean like 20 mins fast) everyone was very professional and there was one young man who was oh so helpful to me. I am disabled and this young man went above and beyond, being extremely sensitive to my needs and was professional about it. Thank you young Man. You were so welcoming and friendly. I wish I knew your name. My visit was for a Tire Rotation @ 1 p.m. @ the Paseo and San Pedro location.
He deserves a raise... Blue Explorer. Thank you for
all of your help. 🙂😊
Had a blowout at night. Got there at open the next day. We were greeted and served promptly when they opened. They predicted 45 minutes to replace two tires and finished in 30. Price was fair. I get most of my tire work done at Discount Tire and this location had the fastest, best service I have ever had at one.
I don't like to give bad reviews, but when a company earns a great review I am there. Discount Tire is great! I don't think they are always the least expensive but their costumer service is tough to beat. They want my business and I appreciate the sincerity. No complaints here! (sorry, I wish I could say more about how awesome my tire rotation experience was recently but it's really not that exciting)
Went to pick up my Daughter in law. She and my son are really pleased with Discount Tires. Been going to Discount Tires for years. Great service, friendly people employed at Discount Tires.
I brought in a flat to fix, first time ever at this business. Someone met me in the parking lot! All the techs and service folks were very courteous, efficient, and professional, The waiting room was spotless, and the wait was not long (considering I was a walk-in, right in the middle of the day). My tire was repaired & I was on my way, no troubles. And--I know where I'm going for my next set of tires! Discount Tire is great.
Excellent. Came in 15 minutes before closing and was out the door at 5:15 pm with 4 new tires on in an emergency situation. It was like a pitstop at a raceway. Couldn't be more pleased
Discount Tire is a really great place to get tires first their prices are really very good and very competitive with other tire companies. Also the car I brought in to have tires put on I don't intend to have it for very long but I needed 2 new tires. I was very impressed when I was not pressured into buying 4 new tires for the car when the back tires were in good shape and only the front tires needed to be replaced.
Getting tire air pressure check. Long line but moves quickly about 3 minutes per vehicle.
Thanks
The staff here are professional and courteous. They provide good deals on their tires and the best after-purchase/warranty care in the industry. I recommend you make an appointment a day or so in advance to avoid a possible long waiting period. Free coffee and bottled water for customers; clean restrooms and comfortable waiting-area seating with plenty of interesting magazines to browse. Walk to Walgreens across the street, or check out the nearby Jason Deli or Domino pizza if you get hungry or bored.
Friendly staff, took time to explain things. Affordable service. Make an appointment and they get you out quick. Highly recommend.
Got a bolt in my tire over Christmas but fortunately it retained enough air that I could get it here. Took an hour, but they repaired the damage free of charge! Free! Free free free! Free free! Free! Can you tell how shocked I am?
Mike was great! My daughter is 17 and it was her first experience having her vehicle serviced. Mike explained the process to her in detail and guided her through. In addition, service was quick on a busy Friday. Thanks Mike and everyone at discount
Every single time I have come to this location I have received the best customer service ever. I don't have a lot of knowledge when it comes to cars but each employee carefully takes the time to explore what I need based on my driving style. I have never felt pushed or forced into anything and I always leave feeling like I received the best option available to me.
I called in the morning to see if I could stop by to get my tires changed after work. These guys actually stayed after closing time to make sure I got my car back that night. I was blown away. I'm going to be moving in the next month but I will for sure stick with the Discount Tire family.
Thanks you guys!
Excellent customer service and very quick turnaround. I was in and out within an hour for all 4 tires.
Out of state guy highly impressed. Bringing back a trailer from LasCruces to North Dakota I blew a tire in Albuquerque. Mike and his crew where amazing. They were stacked with customers still made me a priority not over anyone but I wasn't shoved to the back and forgotten about. The crew was fast and got me back out on the road. Mike said when I called to complement and ask if I could use his name he said make sure it's about my crew. Don't go anywhere else go see those guys. Local or passing through they are the ones to see. Thanks guys yall rock!!
I was in a hurry and I got behind a car that needed more then inflating tires. I had to go to work, discount tires always takes care of me. It was my impatient self that had to leave abruptly. Work comes first then deflated tires.
Best location in town. I have taken my old cougar here for tires and have always seen Emmanuel. He is always very courteous and always find me the best deal. I have since returned with my Lexus and he continues to always help me out with the best deal as well as getting me in and out anytime I have picked up nails. Will always continue to go to this location and especially as long as Emmanuel is there! Definitely 5 stars!!!
Pretty fast at their job. They try to get as much information on your vehicle as possible. Even when they are busy they try to compensate for their customers. The only reason for 4 stars is the lack of knowledge for some services that are available/advertised. Had some problems with employees arguing about that......until a manager corrected them. The customer service is pretty good and the wait times are varied by the service provided. Also, those who are looking for pricing on tires....they can compare prices and give a cheaper value. Recommend this location to anyone. Schedule a appointment before hand
Above and beyond service here came in with a punctured tire needed a new one. they gave me such a great deal. The salesman worked with me on finding me what suited my very tiny budget. As a single parent of four on a really tight budget this goes a real long way for me. They fixed my tire got me back on the road in about an hour even with a booked store thank you so much for this.
An associate, after I arrive in person for a consultation, gave me the wrong information on wheels and tires for my car. This was after I did online research on their website and scheduled an appointment. Not impressed.
Staff was a very friendly and professional. When I scheduled to have my new tires put on, I was told to expect the process to take about an hour. I was out the door in 35 minutes. Will absolutely be back for future tire needs.
Very efficient. Service representative very courteous even though I arrived close to closing. Was treated very professionally. Tires best for my car and my budget determined by knowledgeable representative. Did not have to wait more than 40 minutes after ordering tires. Excellent service.
Outstanding service! I was heading out on a road trip and in need of some tires. I've used discount before but the salesman at this location went way above and beyond to search for exactly what I needed and even got them at a discount since they were being phased out. I know a lot of the salesman tricks but this was genuine care for a customer and I really appreciate the time and effort he put in to make sure I got exactly what I needed. I purchased from many other discount stores in the past and all of been wonderful. This one gets the gold star this year though.
While really busy they took care of my needs politely, professionally, and quickly. I have been using Discount for the past 35 years now for all of my work trucks and my personal vehicles.
Service You Can Count On!
I've never provided a business review online, and rarely even say anything about a company's service unless the taste in my mouth is so bad I have to spit it out.
However, I'm compelled to publicly thank Discount Tire on Paseo Del Norte. Purchased a set of mid-range tires there last year, at a very reasonable price, and have been quite satisfied with the performance - today I am even more impressed!
A couple of weeks ago I walked out of the mall only to find my passenger rear tire flat, so I picked up a fix-a-flat, injected into the tire, and went about my way. Had thoughts about having the flat fixed, especially after getting on the highway and noticing a significant vibration, but don't drive much and chose to just drive with the fix-a-flat since it as holding air.
Then this morning, after the burst of cold air and snow here in Albuquerque, I noticed my tire was again nearly flat. Called Discount Tire, they quickly made me an appointment, and 30 minutes after arriving at their location I drove away with the flat repaired and my tires balanced - and was not charged a dime!
Thank you for the outstanding service, I'll certainly share my experience with anyone I know in the market for tires, and you can be sure I'll never buy tires anywhere but Discount Tire!
Mark L.
Albuquerque, NM
Fast service employee let me know I had a screw in the sholder of my tire and the tire would need to be replaced. I tipped the guy $5 and it got ackward when he asked why so much, know I can pay my rent. Not sure if he was mocking me for giving a low tip or just trying to be funny.
Super nice staff! I told them I had only 40 minutes before I had to drive up to Santa Fe for class. And they made sure my car got in ASAP and had my tire fixed and ready to go with enough time to pick up some coffee. A+. I would definitely come back to this location.
Was able to make an appointment (not required) and the entire process took about 45 minutes. The technicians treat your car with respect and actually use a torque wrench to meet the mfg specs on the lug bolts. Very clean waiting room and restroom. Competitive pricing!
Tony was extremely helpful and worked with me to find the right tires for my vehicle and my budget. Installation (with an appointment) was quick! Definitely a great experience!!
These guys are always second to none. Honest, fast and dependable service! Emmanuel is such an amazing person and makes sure that you are taken care of! The entire staff of this location have truly earned my business for life! Thank you guys for the exemplary service!
I had to get three tires replaced on one vehicle and one on another. One had to be ordered and one was brought across town. They kept me up to date on what they were doing. The employees were all pleasant. I recommend going to this location.
Excellent customer service at this location. Every employee I came in contact with was polite, friendly and helpful. Additionally, my vehicle was ready in about half the time promised (I did have an appointment, they can be made on-line, easy peasy). Keep up the good work.
Love this location!!!! I never have any issues, except it was a good idea to set an appointment pre-covid. Today I had some lugnuts that were totally stuck and Big O couldn't remove them to check my brakes. Discount Tires had absolutely no problem taking the lugnuts off and replacing them!! They saved me so much more money because I would run the risk of breaking studs if Big O kept messing with it. Thank you so much guys!!!!!! 💯
Visited the Discount Tire on Paseo Del Norte this morning. I had an Arizonian II tire with approximately 30k miles that went soft yesterday. Service was prompt, and as usual flat tires need to be replaced ( not reparable or safe). Arizonian tires are advertised to be good for 66 thousand miles. All of mine will be replaced well before expected life span through replacement.
I was in this morning to get two Pirelli Cinturato P7s replaced. From the point of arrival with curbside check-in, I was pleased with the COVID adaptations that have been implemented! Now that they have altered their scheduling system to keep capacity lower, the overall wait time feels like it’s been cut in half! And if you’re comfortable with it, you can pull your own car into the service bay and stay inside while they get their work done. I definitely preferred being able to just stay in my car and drink my coffee vs. having to be in an uncomfortable waiting room.
I’ll definitely be willing to go out of my way to come back to this specific location in the future. 10/10 recommend!! 🙌🏻
In March I went in for another free rotation for tires I had bought less than three years earlier. The service technician said the tires were needing replaced and since they were still under warranty I got 4 new tires for a small fraction of the cost of new full price. I went in yesterday with one of the tires loosing air. They found a screw in the tire and made the repair and balanced the tire. He said even though the tires don’t have a lot of mileage on them they needed rotated due to the front ones wearing more than the rear. So They rotated the tires as well. Got me out of there in about 30 minutes with the always exceptional service Discount Tire provides. Thanks Joshua and Discount Tire.
My go to tire place. The service and staff are the best. Girls tire got a stew in it and was going flat so I told her to rush over to Discount tire. She didn't have the money for a new one and the screw was on the top side so the tire had to be replaced. Discount put the spare on for her for no charge. I brought her car in today and they remembered it and gave us an amazing price and got the job done within 30 minutes. Awwsome!
Everyone was very nice, the service was super fast, and I got a good deal on new tires.
This is by far the most professional Tire place around. Walked in and was immediately greeted by John who was great. These guys from the GM Mike S to the l8test hire wrote the book on service! Thanks Discount tire.
Had gotten a flat tire and was helped by Emmanuel that Saturday at the store. My bf was concerned that the tire was going to have to be replaced and didn't want it to be. Emmanuel talked with him in a professional and friendly manner and everything worked well. They even fixed my low pressure indicator after several previous tries. No charge of course >>> that's why I always buy tires at Discount!!
Best place for tire ever. I go here for my tire service in the last 10 yrs. Never disappointed. These guys are knowledgeable.
This place is the best tire shop ever. I went to get my tires rotated and balanced well found out I had 2 tires that were compromised. Well I simply didn't have the money to buy 2 new tires. They just gave them to me. Couldn't believe it. They were more concerned for my safety than the money. Well I did go back and give TJ a 100 dollar gift card when I was back on my feet. And bought the other 2 matching tires. And he still didn't charge me for the other 2 tires. So thank you TJ. I'm a customer for life now.
Upgrading to 3 for tire insurance program but they still have issues with things like sending people off with aired up bad tires vs putting on spare and other programs from past experience im not fond of. Don't do the financing deals they push if you dont have to. They always seem to have some deal going on to help save money on a tire set. They make it sound like its a real easy way to finance with their bank program and save some money if you pay in 6 months (I get it, some people make the minimum payment mistake and the bank/DT profits, thats fine) but it was really a credit card they had you signed up for and there was no easy way to pay online without giving all your bank account info. I was told in store that I could pay online with a credit card and even use the rebate gift cards (nope that seems wrong, at least on the synchrony site, I'm calling tomorrow during open hours). I would have rather just paid on site with my current credit card and not have a laundry list of tasks to do to cancel this unwanted one. I'm still waiting for the 'rebates' that were said to take a few business days (on 10 now) and now have to pay the card off so I can cancel the thing. It was explained as something that was over when you paid it off. I'm sure there are all sorts of hidden fees that will come with the card after a year of ownership and am hoping that paying it off before the 6 month timeline doesn't have some other consequence. Very shady guys, I hope the employee perks for pushing the program is worth it. Doubt I will return to the company which is unfortunate as I've always liked the service but I don't trust them anymore and know there are plenty of other businesses to work with.
Absolutely great experience!
Tony took excellent care of me from start to finish and the process was fast and easy. I didn’t feel pressured at all when it came to the purchasing process. Very happy.
All of my experiences at Discount Tire stores throughout Albuquerque have been fantastic. The staff are always kind, and so helpful and the service is quick! Thank you for all your hard work
Mike, the Manager met with me to discuss purchasing new tires for my GMC Denali. Zero pressure and FANTASTIC customer service...and Im not easily impressed. He was honest, sincere and extremely knowledgable. I typically despise going to places like that. However, I left feeling refreshed and happy to have such a great experience.
These guys are the best! I came in with a slow flat at 3 minutes to closing and they took care of my tire! Goes to show you there are a few great businesses out there! Highly recommend these awesome gentlemen!
Most professional spot in Albuquerque. These guys here are very helpful and professional. I needed some help regarding a warranty issue, they were did everything they could to get me taken care of. Definitely recommend this place!
Excellent service I got from Phil. I had numerous tedious questions about the BFG KO2s, and the Cooper Discoverer AT3 xlt's... and Phil answered every question with patience & professionalism. I couldn't be happier with the information he provided. Highly recommend coming here for all your tire needs.
Always friendly and prompt service. This location seems to be on the busier side whenever I come but it's usually 1-2 hour wait. They have bathrooms and magazines to help pass the time. There's also a Subway, McDonald's, sushi restaurant and Starbucks nextdoor if you don't want to sit in the waiting room while your vehicle gets tires.
I thanked to manager Mike for repairing my tire because I checking my tire and there no hole in my tire and I take my car to discount tire they finished repair quickly than before! Thank you Mike!
Thanks Mike Sisneros, "Pinõn" for the good deal.
Great service, it's my new discount tire store.
Great service, Emmanuel was very attentive, helpful, and friendly. Came in with a leak from my valve stem and he had me in and out in 5 minutes. Definitely will come back to this location with any future issues
I love this discount. Mike has been a great help with troubleshooting issues on a wobble my truck had, and even when I brought a replacement wheel to fix the issue he happily did a mount and balance without an additional charge.
Thanks!
They such nice and friendly service. But the best thing is how honest they are. They have no problem telling me that they will do what I ask for. They will then explain why my idea is a bad idea and give me other options. They are also very good with how they handle their warranties.
The service here is outstanding. Everyone is extremely polite and helpful. This location will always be my go to Discount. Even on a busy day like today, the wait is only an hour, which I'll gladly accept if it means quality work and a safe drive.
In the middle of a cross country road trip I got a blister on my tire. They were incredibly helpful, understood my time crunch, and did a lot to get me back on the road in a safe and efficient manner
Best place to buy tires. Buy the warranty. For paid off. New tire. Blow out on the freeway because of a earlier accident debris metals. P look ace was busy, they made the time to r talk to you. Hear your story. Wonderful Staff. Fast. I am sure glad I bought my tires here. Plus a lot of stores Albuquerque and Santa Fe
Don't buy your tires anywhere else. This place will go through options and get you great tires. There are many bonuses: Free rotations, flat repairs, sensor checks.
These guys were phenomenal. We found out we had a nail in our tire before an important trip and after their closing time. They waited for us and made the necessary repairs. You guys rock, thanks again
Bought 4 tires without an appointment and they had me out of there in under an hour start to finish. I don't impress easily but this crew at this location really impressed me.
Great customer service! I had a problem and the Mike, the manager, made sure that my concerns were addressed. One of the best customer service experience i've had in a long time. Everyone was extremely welcoming and friendly.
Awesome Customer service and my vehicle was done in a timely matter. Aldo, my technician, was accommodating and nice. Social distancing was good as well.
Josh was super helpful. I was 900 miles away from home with tires that they couldn't balance because of a manufacture defect. He helped with the manufacturer and getting a credit. Although it wasn't all taken care of they helped absorb some cost and make things right. I wasn't impressed with NITTO and the way they handled the problem but that isn't discounts fault. I appreciate Josh and the team at this location.
As always an excellent job. I didn't realize they were only doing appointments now and showed up on the spot for a patch. But they were able to get me in and out in about 45 minutes
It's a tire place. Don't expect anything spectacular. My wait was a bit longer than they said it would be (by about 30 minutes), but they were pretty busy. My tire was repaired quickly. Can't really complain.
I bought 70,000 mile tires and only got 9,000 miles out them. I received almost a full price credit and had my car back with new tires in an hour. Great service at this location.
Very organized and took care of our needs without long wait times. Easy access
Prompt and courteous.
They take safety seriously and are thorough in their inspections.
They don't pressure you to buy new tires every time you go there.
The best Discount Tires in town!! I’ve been here twice in a few months time. Both times I have been here Emanuel has gone above and beyond to help me. All the crew is so friendly and helpful!!!
Young man in front of me in line asked to borrow a jack as he had flat tire just down the road. They could not lend him one but sent a text with him to help. Very good people working here. They deserve a raise.
The salesman was very helpful and personable. He helped me to get the best tire for my vehicle. The techs are very efficient and professional. I was very pleased with my experience here! Would definitely recommend!
I went here a couple weeks ago to do a flat repair for a used tire I recently bought. The place I bought the tire from sold me a bum tire which unfortunately went flat literally the day after. Took it to discount tire on my lunch break and worked with RJ who helped out immensely. I learned my lesson to never go anywhere else besides Discount from now on. Thank you so much!
Always spectacular in their service and faithful to do what they promise
I have been coming here for years. They are always great with me. Keep up the good work!!!
These guys took great care of me. Fixed a flat for me for free and I hadn’t even purchased the tires there. Needless to say, they got my business when it came time for new tires.
I went there to fix a flat tire. All employees were courteous and finished the job very quickly. I didn't know it was free. I will definitely go there to buy my next set of tires.
Very professional and awesome staff. Had my tire replaced extremely quickly. Will always prefer discount tire over any other time shop
Spring of 2017: Fixed my flat tire and re-mounted my spare in 1 hour. Fast, friendly, and free! I will shop here when I need some new tires! I highly recommend.
Spring of 2019: As promised, I returned to this Discount Tire location for a new set of Toyo Tires for my Ford Ranger 4x4. Tyler was fast friendly and professional. See Tyler for all your tire needs! Thanks again, Tyler.
Jan 2020: Purchased a pre-owned truck and needed some new tires mounted on some bigger wheels. Michael Sisneros was super helpful in suggesting a good tire that would fit my needs, and also arranged credit for the old tires and wheels. He even gave me a ride home in his own vehicle while the tires were being mounted. Thanks for going above and beyond, Mike! Keep up the excellent customer service!
We stopped here to pick up a rim for our spare tire, and they had us in and out in less than 30 minutes. Great service!
Can be very busy, even with 'appointments' can still have a wait. The usual 45+ minutes. But they are always good. Friendly staff, and very helpful. Will answer your questions and give you options. Would rate at 5 star, but the wait even with 'appointments', can get bleh.
Fantastic service And friendly efficient people
I will always recommend Discount Tire. They truly put customer over profit, and have earned my loyalty over many years. This location is no exception, and every time I come in, my loyalty is reinforced by this excellent company.
The only discount tire we will patronize. They are top notch. Knowledgeable, helpful, concerned and polite. They under-promise and over-deliver. We have always had excellent service from this location on Paseo.
These guys did a great job. The prices are reasonable. They were slammed when i got there and still managed to get me out in about an hour with no appointment.
I needed all new tires. Emanuel helped so much. I got the best service I've ever had at a tire shop. I will never buy tires from any where else. Thanks again and I will be coming back again.
I've always purchased my tires from Discount Tires! They have the best prices for Quality Tires. The customer service is wonderful!! Great friendly staff!! Big ups to the team!
Helpful people; didn't have the tire I was looking for in stock, but helped me find one elsewhere, instead of just saying no sorry we don't have it.
I've been buying tires there for as long as I can remember. The technicians work at the speed of sound and the prices are not going to break your bank. Give them a try.
Thank you for the outstanding service. My tire was fixed very fast and also didn't have to wait long to get it put on. Nakoma is very nice and provides outstanding customer service. Thank you Nakoma!
Tony worked me in 20 minutes till closing to repair tire that had slow leak due to a nail. Much appreciated!
Excellent service as always. All the staff are friendly and helpful. I’ve been dealing with Discount Tire for years and will continue to!
Great costumer service! It was quick and stress free! I highly recommended this Discount Tire! The staff and techs are awesome! I will be telling my family and friends to come here!
Fair prices and good work. They have always repaired, without fuss, any tire that had an issue.
Emmanuel was the best, he definitely has the customers best interest in mind and is extremely kind and helpful. Really great experience at this store and I will continue to use discount tire co. In the future.
Tyler, you were awsome today!! Thank you for your assistance and expertise while we limped in to your store. We were traveling from WA back home to Texas when we noticed something wrong. Tyler was able to get us in and do the repairs all before closing.
You da man Tyler!!
Prices are always fair, service time was reasonable. Andrew was very helpful . But the store manager Mike was rude and short with me when we paid. Probably won’t come back to this location if avoidable.
Super friendly! Opened and greeted me at the door, then walked with me to my car and asked friendly questions about my day. Checked my tires and they were super quick with the fix!
Excellent customer service, staff friendly, helpful and so respectful. Best in town!
Great service friendly staff. Stop to get spare tire switch out, was back on the road with in 10 minutes.
Good guys work here. Always friendly service. I used to work in a car shop and I can tell there is not much room for improvement at this store.
I want to think Tyler and Andrew for such a wonderful discount experience today I went in and these gentlemen treated me amazing and I greatly appreciate their help and the service they gave. Thanks for going above and beyond with their excellence....
Fantastic
I'm a huge fan of Discount Tires. Anove and beyond their superb technical ability, is their frontline, value orientated customer service. Please pass my respect and appreciation to "TJ". EXTREMELY WELL DONE. Sincerely, Art Humphries, Albuquerque NM
These guys were okay. It bothered me that they told me my truck wouldn't be ready for 45 minutes, didn't call me, I called them 2 hours later and they said I was ready for pickup, showed up to find my truck hadn't even moved. They did nothing to compensate me, just got pushed me ahead of everyone.
They fixed my leaky tire and didn't charge me a cent.... They were fast & friendly!!!
Went there to get a tired fixed they fixed it and made sure all tires were good and didnt charge me...i will go there all the time now
Friendly and helpful staff. They worked with us after an emergency to make sure we got what we needed and we're back on the road safely.
Great service... I brought the car in at 8:01 am (right after they opened) and was 5th in line. I had to be out of there by 9 am and they did everything they could to get it done!
I've used Discount Tire since the 90's. As a Jeeper, I am rough on tires, and I appreciate their replacement policy!
They are fast, the tires are good, but such a salesy environment. Never sure if you're getting the truth or just a pitch so someone can earn a commission.
The sales guys try to sell you additional things that are not necessary required. Also, the name discount is misleading as they charge as other tire shops. Be aware.
I've been going to Discount Tire for years, where Tyler has taken Great care of all my vehicles! Tyler & the whole Discount crew do a GREAT job & I get it at a FAIR price 👍 …
Great customer service and had my car ready in half the time they had told me!! Ladies, you can feel confident that you'll be taken care of!!
Nice guys; treat you well.
These guys have taken care of every car I've had since I started driving in 2008. They've got great prices and treat their customers like family!
Can't beat Discount tire. Best tire shop in my book!
If you are in need of tires, this is the place. I have security knowing they are where I am. Screw in tire fixed or replaced for no charge and I needed it complete in less than an hour. Done and to my appt on time. Thank you
Needed new tires they didn't have my proper size in the tire that I wanted they upgraded me to a better tire a Cooper and didn't charge me saved $40
There was a guy named Dillon that was so helpful to us. I truly appreciate everything he did good us! We made it home!!! Thank you
Love this place. Mike behind the counter help me pick out tires for my Jeep I am very satisfied with the service and the products they sold me
Seriously love Discount's practices. Free nail repair and balancing? Free TPMS adjustment? Customer for Life.
I knew exactly what I needed going in. And the sales rep recommended exactly what I knew I needed. I know I needed two new front tires and that the back tires were still in very good condition.
These guy were awesome. I went to the dealership first and those crooks said my tire is gone. These guys fixed it for me for free.
Great people. I only needed air in my tires, but I have bought tires from them for years. They have a price beater guarantee.
Just had a screw removed; great service, slow because it is a busy location, but overall great people working there. Discount is a place to always help and buy tires.
Love Discount tire, The guys there are always quick and efficient!! Repaired my tire quickly, I was back on the road in no time at all!!
Amazing staff. Friendly, helpful, and all around very kind! I will absolutely be back for further car needs.
I've had nothing but good experiences here...folks are friendly and helpful
This store was super busy. I waited 2 hrs for them to just look at my low tire. I was traveling in this area. If I lived here I might have know to go to one of the other local in the area.
Our favorite place to buy tires. Good pricing and great service, plus free rotation and air checks.
The service is impeccable from free air checks to buying brands new tires and rims!
Quick efficient and they do a great job. More details on the charges would be good.
Always courteous and friendly service. The only place I shop for my tires!
Fast, friendly service. Went in for tire check; they found a nail, fixed it & rotated my tires!
Needed the air checked in my tires & they have a great air check line you don't even get out of your car.
Excellent customer service! I had a nail in my tire and they fixed it at no charge.
Great service. Very helpful and friendly staff. I buy all my tires here.
Had to get a tire fixed. And they were great. Plan on coming back again.
Great customer service
Went in for a tire pressure check. Two cars in front of me, but they got me out in under 10 minutes.
I'm very appreciative of the outstanding, efficient and knowledgeable customer service I received. And a special thank you to Dillion, Alec and Mike.
I've always had great customer service here! Nice friendly people and top quality work.
Good quick service
Probably some of the best customer service (which, btw, is very rare these days) I've come across in a good while!!!🙋🙋🙋🙋. Shout out to the guys @ the shop on Paseo del Norte!!!!!! Thank you and God Bless!!!!! …
A great store! They are very professional and knowledgeable. Also, they try to get you in and out as fast as possible.
I've buying tires for all my vehicle s for a longong time now great place
Excellent service! Clean and professional. Dillon is what every person who serves the public should strive to be like.
They were absolutely amazing! Thank you so much for helping us get back on the road to get home safely!
BUSY! All the time! But great service
As always excellent service from this discount tire. Wouldn't go any other place.
Ive been doing business at this location for years. They are one of the best examples of great customer service and everybody is very hardworking.
Not as well treated as before. Usually great service.
This location is the absolute best!! The employees here genuinely care about people and there safety. I am recommending this place to everyone I know.
We had a blow out on our camping trailer. Discount had us back on the road in no time
Amazing staff! Great deals on wheels and tires and the best service around!
My place for tiers. Always good service at a decent price. Also the service doesn't end when you leave the door.
Always a great experience and excellent work. Wouldn't go anywhere else!
Mike's guys have been taking care of my family's tires for years wouldn't go anywhere else
A very nice prompt greeting to everyone and all workers are on task to move people in and out. Great team work
Very helpful and curtious, fast moving and no lines.
Mike and his staff are great! New set of tires bought and installed in 25 minutes!
Thank you so much for everything Joshua Seonia, thank you for being such a wonderful person. This location has always been so helpful but you saved my day and I'll always remember it. Thank you so much😊 …
Fantastic people! They were very courteous and professional. I highly recommended.
Never had a problem wirh a replacement or repair, either at home or traveling.
👌 …
Tyler and the staff at this location are phenomenal. I am moving about 7 miles away from here, but I will continue doing business with this location!!!!
Our salesman was awesome. He was very knowledgeable and the service was very fast
Very friendly and knowledgeable !! Thanks for your awesome service!
Accurate, quick and courteous. I've been a customer for a long time and will continue to go back.
Awesome place great tires a d great service.
I will never go anywhere else. I love discount they always take care of us.
Knowledgeable staff and great folks. They are honest and own up to mistakes, and and issues as soon as they are aware
GREAT PERSONAL SERVICE CARE OF TRUCK CAR LIKE ITS THERE OWN TRUSTED TIMING AROUND THE HUSSLING BUSY WOTK FIELD GIVING YOUR TRICK CAR FROM THE ROAD A SHIELD . MINE SQUILD
Very helpful. Assisted me in understanding my tire life and finding the right replacement
These guys hustle! Totally worth buying tires here. Honest and fast customer service.
Was awesome I didnt even have to get out of my car. And thats the best thing during a pandemic!!
Friendly helpful staff that replaced my tires in a timely manner
Great service, great pricing, free rotation and air pressure check/fill.
My daughter loves those new tires. Discount Tires delivers, on time.
I was a walk in with a flat tire and they took very good care of me.
Excellebt service, superb attention! Good deals!
Always good service, Los Lunas location is my favorite... Although I live in Albuquerque.
Great service. Very fast. Never had to go inside.
Always go here for better prices, and great service.
Always a great experience. Friendly, helpful, prompt and they always go over and above!
Love discount tire. Always take care of me with great service.
Wonderful service! Mondo was a great help! Thanks!!
I went in for a flat repair but they gave me a like new tire instead
Excellent service and good pricing. We deal with the manager Mike exclusively.
They took care of me and my van in the greatest fashion as always!
Fantastic service. The wait can be a little long, compounded with no wifi this can feel like a very long time.
Got treated good and service took 45 mins. Thank You
Very friendly and they did a great job!
They've got the Best service always. They are very knowledgeable and welcoming.
I always experience fast courteous service at Discount Tire.
Took an hour and a half, even with appointment. Was busier than hell tho, so I'm happy with that.
Excellent customer service and just great employees
Friendly staff. I am always thrilled with their service.
Get an appointment and your wait will be less. Good customer service.
Always great prices and fantastic service!
Great service, I worked with Jonathan. Will come again.
Very friendly and easy to talk to and they explain things very clearly
Great customer service, quick and friendly tire mechanics...
Free tire check and gas pump. Very helpful!
Able to get in and out in 1 hour to fix a flat.....No charge
Staff were professional and quick for a tire rotation.
Best place on town to buy tires in my opinion.
Great service and good prices on tires and wheels
Always courteous and helpful. Air pressure check.
Hey come here to get done quick not nearly as busy as other locations!
Always professional and super helpful. Which can be a little hard to find being a woman.
Free air check and tire repair, awesome!
Got new trailer tires quick and good service
It was a pleasant experience as always. They care about their customers.
Did a great job and fast tire fix
Great service, excellent every time
Wonderful service, good people.
Very nice employees. So helpful and considerate.
Service so quick i felt like i was lazy!
Always helpful and willing to take care of you
They take good care of my car wheels
It was nice. Good price and good service
Quick and friendly and very affordable gold stars
Great service. Made me happy.
Love these guys. They are amazing! Thank you all!!
Very nice in personally and services are handling in good job.
Good deals and good customer service 11/16/2018.
They always take me of me here, work vehicles and my personal vehicles
Always quick with good tire service.
Excellent customer service and they are very quick!
Quick, efficient service. A pleasure to shop there.
Location on pasco del norte is the best in town for customer service
Service was fast and friendly people
Awesome friendly staff I was in and out
Super sweet guys, always so helpful!
High pressure sales. Low pressure tires. Still the best in town.
Excellent choice for service and price
Wonderful service! You guys are awesome
Great place to get tires
Great friendly people fast pace 👊😁 …
Speedy service by friendly employees. Great location.
They got the job done quick.
Courteous staff hardly ever have to wait
Aired up my tires
Excellent... professional, experienced, and reliable people.
Amazing professional experience 👏 👌 …
Great service. First call vendor!
The guys there are very helpful. Thank you!
Great service thanks guys
Great service. Fast and friendly.
What a high quality of service!!!
Great people and service. Always A+.
Excellent service. Highly recommend!
Great service and very professional personnel
Very helpful. Very courteous.
Great service!
Great customer service!
Prompt reliable service!!!! Including close to closing time 😊 …
Always great service.
They'll fix your flat tire for free!
Excellent customer service and pricing!
In and out with Brand new tires in an hour.
Always fast polite and expert service.
Great place to buy tires!
In & out pretty quick, and prices are good
Haven't be disappointed. There AWESOME
Great service and staff
Customer service was excellent!
Good staff busy all time
Always great and fast service
Staff is very friendly and very knowledgeable!
Guy's are nice and quick
Friendly busy place!
Good staff..a little pushy as far as sales go
Friendly staff. Great sercice
Always fast, geat service.
On time finished sooner than expected
Great service and very fast
Good. Tks!
Good place to go fix a flat
Great service!
As we should all know, when you're rubber breaks - it's never a good thing!
Great service and friendly staff
They help us with our RV
Quick friendly service
Deals on wheels thank u guys
Good service, thank you.
Great customer service!
Always great experience and this place.
Professional staff and quality service.
Fast and friendly service.
Strictly adhering to CV protocol ☺
Great service and fast
Very professional service.
Fast friendly service!
Always helpful and dependable.
Service was fast and friendly
friendly, helpful, and fast.
The best.
Fast and friendly service!
Quick, friendly service.
Always down to help.
Polite and courteous staff.
Free flats repair
Great service!
Very nice and helpful......
Great customer service
Great service!
Great service.