Reviews of Furniture Bank of Central Ohio. (Thrift Store) in Columbus (Ohio).

Furniture Bank of Central Ohio

289 Reviews

167 Comments

Thrift store

Donations center

118 S Yale Ave, Columbus, OH 43222, United States

Description

Information of Furniture Bank of Central Ohio, Thrift store in Columbus (Ohio)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Furniture Bank of Central Ohio

Reviews of Furniture Bank of Central Ohio

Kristen Scarberry

I had the best experience with Furniture bank. The front desk girl was so welcoming, and kind. She made the whole experience great, which is important in the situation that I’m in, because it’s hard for me to ask for help, but she didn’t make me feel any less of a person for seeking the help I needed for my family. The delivery guys, Doug and James were very kind as well. They both smiled real big at me when I opened the door. They were pleasant, prompt, and helpful. Thank you furniture bank employees for making my experience great, and run smoothly!

Andrea Drago

This was my first time donating to the FBCO and it was outstanding! I submitted a pick up request and got a scheduling call 3 minutes later - that’s not an embellishment - it was 3 minutes. Pick up was scheduled for the following week. The entire process was seamless. Jacob and George picked up my furniture and were lovely. They were in and out in 10 minutes. I donated my late grandmother’s dining set and it felt bittersweet watching them take her furniture away. The care and kindness they showed each piece made the process a little easier. I’m excited to think about the family that will be able to have a table and chairs now. My grandma would be happy knowing her things were going to help support families in need. 100/10 We will be donating again!

Karen Sondrini

Matthew and Curtis were an awesome team that came to assist pick up of some bulky and heavy items for donation. Great attitude, professional and were able to disassemble a 2 piece mirror/dresser set when I couldn't. Great team work and not a scratch anywhere - even with low ceilings or tricky tight stairwells. Answered my questions and made it an easy, non-stressful experience to donate. They Rock!

Rebecca Langdon

Furniture bank made it so easy to get some items still in good condition in to the hands of someone who needs them and cleared out my space! Matthew (driver) and his helper, Kurt called ahead to let me know when they'd be here and showed up on time! They worked quickly to move 2 pieces of furniture out of my house from the second story. No damage done and the guys were so incredibly friendly and kind! Keep up the good work guys, you're helping others, be proud of that!

Deb Susi

This organization is phenomenal for Columbus. You call them, arrange a pick-up of your furniture, and in typically less than a week…your donation is carefully loaded to a truck and on its way to needy families. Matthew and Curtis arrived on time (a 3-hour window, which worked for me). They were both polite, positive, strong, and happy with their job. Thank you, Matthew and Curtis.

TM Brown

It was great. there was a 3-week wait to schedule a pick up. But once that was set, they called to confirm 2 days in advance, then called again 30-mins prior to pick up. The two gentlemen were courteous, inspected the furniture to be sure it met their standards, were careful of my home, and quick. Good experience and I am glad to give my things to others who can put them to good use.

Jess Pindell

The entire staff was very helpful and extremely nice. From the woman at the desk (I unfortunately didn't catch her name), to warren who walked me around all the way to James and Doug (delivery drivers)! Definitely a 5 star review and a great place to go if you need some help on furniture!!

Gregg Dillhoff

Fantastic team, from scheduling a pickup to removing the items from my garage. I had seven items ranging from a desk, lounger, chest of drawers and smaller items. They were friendly, professional, courteous and careful in handling the items. I will definitely use them again and recommend them if you have items for donation.

Josh Adler

I had a great experience with Furniture Bank. Everyone was professional, efficient and courteous. Curtis and Matt were right on time, they called when they were close and loaded all the items very quickly. Thank you for the good experience. Appreciate what you do to help families in need.

Lauren Rivera

I contacted the Furniture Bank to donate a few items before moving. I decided to utilize their pick-up service since they would use or dispose of my mattress and box spring. I lived in a third floor apartment, so it was a no-brainer to have them come pick up the items (for a small donation), rather than trying to move the items myself. The gentlemen who came for pickup were wonderful! They assessed my items and worked quickly to move them down to their truck. I was one of many stops they had scheduled that day, so I was impressed by their positive attitudes after a long day. I would highly recommend them for your donation needs. It's great knowing my items went to a great cause!

Vera ONeal

I had a great experience with my donation. I filled it out online was promptly called and the two gentlemen, Matthew and Curtis, that picked it up were on time, professional, and thanked me for my donation. I was very happy to have my bedroom set go to someone that needed it.

Patricia King

Matthew and Curtis were awesome. We had a garage full of furniture from a recent downsizing and they could not have been more careful and appreciative of the donation. Donating to Furniture Bank is a win win. Fills homes in need and keeps the landfill low.

ellen hoover

I called the Furniture Bank to schedule a donation pick up. The person who took my information was very good. The pick up people (Josh and Jayden) called me to say they'd be at my house in 30 minutes and they were. They took my items, were careful and very polite. A great experience.

Joan Marriott

James and Doug were very nice and polite. They didn’t rush and with some help from my neighbor, Jim; we were able to get the couch out. Job well done!

Lisa Adams

I was so impressed with the service especially bc I was getting free furniture for my mom at a nursing home. The treated me me like I was paying 1,000 for the stuff, James , and I can not remember the man he drove with on 11/30/22 but they were so professional, efficient and kind, including Faith that helped me pick it out.

Elizabeth Washburn

Jacob and George were polite and delivered great and fast service in picking up our donations. Really appreciated the call ahead! Keep being a blessing Furniture Bank!

Michael Miller

I had a great expeience today with Matt and Curtis that came and picked up my sofa and loveseat. They were very professional and kind. I'm glad to have been able to be a part of your mission.

Brandi Penrod

I've got to say that I had the best experience today Doug and James did a great job bringing my Furniture in they were very respectful of me and my home, brought everything up in a quick fashion, also I may say that they are outgoing and made me feel like I've known them forever that's a great quality to have when working in there line of work.. thank you both for everything you definitely deserve a raise 😉 no really I appreciate everything the both of you did for me today, thank you so much

Susie Moder

My husband was home when Matt and Curtis arrived and he said they were very polite and efficient. They removed 2 dressers and 2 end tables from the 2nd floor and were done w/in 10 minutes.

Frank Curran

Was apprehensive of using this service based on on the reviews, but wow the guys that showed up on time were amazing, fast, and very courteous. Only reason for the 4 stars was a disposal fee I had to pay for a china cabinet which I understood but thought someone could find value in it.

Dan Martin

James and Doug came by to pick up our donations and they were so polite and helpful getting the stuff out of the garage.

Michael Lisi

Scheduled a pick up of some furniture. Called and hit the date and time frame they would be here. The showed up on time and with a smile! Matthew and Chris were friendly and loaded the furniture quickly and efficiently! I will definitely use them in the future. Thank YOU Matthew & Curtis!!

Rutanya Faulkner

I received very good items from here and the workers were excellent and very respectful and they took there time. This place is awesome and I will be going through them as long as they let me. Thank you guys very much.

Virginia Thane

I had been homeless for 4 years and had little furniture other than a bed. I have finally found an apartment and with the help of the amazing people at Senior Options got referral to the furniture bank. It was a wonderful experience! The people were the nicest and most helpful. I was able to pick the furniture out and it was delivered to my 2nd floor apartment an hour after I got home! I am so grateful to both the furniture bank and Senior Options. I am finally safe and have all I need to make my home.

Cathy Perry

Jayden and Josh were very professional and informative. This was my first encounter with the Furniture Bank. The staff that assisted me by phone setting up the appt were very helpful. Thanks to Robin

Kristin tenBensel-Montalvo

We donated furniture after my mother-in-law passed. Matt and Curtis were very respectful and professional while removing the furniture from her memory care room. Can't say enough about how great this organization is.

Ajith Mohan

Had a positive experience donating items. Jacob and George were prompt on arrival and did a good job picking up the items on time and shared additional info on how else we could contribute.

Jihan Thomas

Matthew and Curtis did a great job with some big, heavy items. Very courteous and careful with items and my home. Thankful there is a place like Furniture Bank.

Rob Wettling

Matthew & Curtis picked up a couch today from us for the Furniture Bank of Central Ohio (FBCO). They were very efficient, courteous, and personable. Great representatives of FBCO!!!

Kristen Leigh Ray

Wonderful organization and so very helpful. Joey & Osman we're fantastic and incredibly understanding when delivering my furniture! So thankful for all your help!

Marti McGuffin

Quick and efficient. Curtis and Matthew were extremely friendly and courteous. They helped make the donation process easier.

Dana Flenner

Matthew and Curtis did an excellent job picking up our furniture today. This is an excellent cause to donate furniture to instead of sending it to the landfill.

Anthony M

The pick up was within the window promised and we were called when the truck was close. Matthew and Curtis were friendly and professional and were careful and efficient when placing the furniture on the truck.

Chuck or Mary Destefani

We donated a mattress and box spring. Matthew & Curtis were very helpful abd courteous. Thank you to the Furniture Bank for accepting our donation.

Barry Tiemeier

Terrific organization! Matthew and Curtis picked up our donation and we’re very courteous and careful moving the pieces out of the house!

Jon Cribbs

I have had pick up twice and gentlemen are very courteous and professional. It is very easy to make a pickup time and gentlemen are courteous and professional

Amanda Rice

Jacob and George were great!! This was my first donation and they were fast and really easy to work with!

Richard Shearer

Jake & George were fantastic! They picked up my donated furniture from my home and were both very kind and seemed excited about their jobs.

Morghanne Napper

They were very nice and helpful and did everything fast and really helped me ( Doug & James)

Marilyn Droll

Matt and Curtis were great? Came on time and picked up a dresser, king mattress and box springs and a dining table.

Ron Patrick

George and Jacob were great. They worked quickly with great Spirit! Wonderful experience. Thanks!

Beverly Etling

Matthew & Curt were very professional when they came to pick up my donated bedroom furniture. They are exemplary employees!

Michael Oravecz

They kept in continuous contact so we knew what was happening and picked up the chair in a timely manner.

Roger Bair

Matthew and Curtis were were very kind and considerate. I appreciated their service.

Lisa McDowell

Matthew and Curtis were incredibly helpful, courteous, and kind. Efficient and knowledgeable.

Cynthia Levy

Matt and Chris were amazing! Very polite very friendly and very efficient. Thank you furniture bank!

John LaFlumboise

Will definitely recommend to anyone needed to donate furniture. Quick, courteous and professional.

Linda Zimmerman

Team Matthew + Curtis did a great job picking up my donations, even helped with my garage door malfunction.

Laura Bagent

Very friendly and I wouldn’t hesitate to use them again.

Todd Ross

Sam and Curtis were very polite and quick. Thanks!

Carrie LINDIG

Cherry Hafey 11-15-2022 Matthew and Curtis were very pleasant and helpful

Brian Henestofel

Very friendly! Mathew and Curtis were Great!

L. M.

I just wanted to thank Steve, Jermaine and Rico for their hard work today. I am downsizing from a condo to an apartment and haven’t had to move in over 20 years. Needless to say, I accumulated wayyy too much stuff over the years and this appointment was way overdue. The guys were polite and extremely efficient and were ever so conscientious of my time. They handled both the donated items and my personal belongings with great care. If I am ever in need of this service again, I will not hesitate to give you guys a call. Thanks again and I pray that the donations help those who truly need them 😊

Kelli Gage

Curtis and Matthew came out and we’re very helpful young men

Donald Thomas

Matthew and Curtis were punctual and friendly, and were careful with moving the furniture.

dennis miller

Rob and the pick up movers were all fantastic. Very responsive, showed up on time promptly and very professionally and courteously removed the contents of the apartment. Great service to assist in removing a deceased loved one’s belongings and at the same time donating to help others in need. Many thanks for their assistance during an otherwise difficult time. Would give more stars if possible, highly recommend!

Jason Palmer

Jacob and George were really nice guys and were very thorough!

Christina Smith

Antwain and Travis did an amazing job delivering my furniture!

MrsDee Moore

Very good pick outs and prompt delivery thank you so much James B.

Allen Wong

Pickup crew of Josh & Jayden were courteous and efficient.

Anna Trimpe

Matthew and Curt were great! So helpful and professional

Rachel Weaver

Josh and Jayden did a great job! Thank you!

Alien Peaches

Autwair and Travis was sooooo helpful n very sweet🥰🥰🥰 …

Geneva Frederick

The gentleman that helped me were kind, patient, and overall a pleasure. I thank y’all a million times over !!!

Stephanie Grassi

The office staff weren't very friendly. But the staff who help you pick out your furniture were friendly and helpful. They were efficient and effective with your 15-minute limit. The guys who delivered my stuff were very friendly careful when delivering my things in the rain. They knew what could survive the rain and what needed to be inside first. They were very helpful to me. I really enjoyed my visit to the Furniture Bank. There was plenty to choose from and they did their best to accommodate you. It's a great service and I am truly blessed and grateful for them. Thank you for all you did to turn my house into a home!!

kathy neavin

Both Josh & Jayden were professional And respectful

Jadjad

An excellent community service location. They have services to pick up gently used furniture. They also provide furniture to the community at affordable rates or through charitable organizations. The staff are friendly and easy to work with.

E.B. Dower

Help someone start over. Furniture Bank of Central Ohio has great customer service. We arranged for pickup, listing everything that was to go. They called to set a date and called the day before as a reminder. That day, they called 3 minutes away. The inspected the items, and although they didn't take them all, they were very kind, punctual, and positive.

Patricia Grier

I don't know the names of the 2 young gentlemen, but they were so mannerable and helpful when they picked up the donation from my clients home. I just want to thank them.

Mariah B

Donated several large furniture items and they arrived at time expected and called ahead to let me know they were on their way. During pick up they advised they also took clothing and toy donations - I had already had some ready to take to another donation but they gladly accepted these things that same day. Great organization. Will continue to donate.

K. Charles Lloyd

Love this place. Waiting on my Chester and bed frame to arrive. Thanks.

Chosen Jones

Such a wonderful place that truly helps you to get back on your feet for you and your family by making it easy for you to furnish your home without stress and worries. Also, they have an amazing staff that will go over and beyond. You are truly loved by myself and my family..

Kathy Allison

Excellent experience Eddie and Paul were fantastic. Very professional, timely and kind. It was very obvious that they care about the families who receive these donations. Thanks for going above and beyond Kathy Allison

Officer Qatazar

Great service James and Doug right on time

Debbie Todt

These people are so wonderful! My son was in need of furniture and he was allowed to choose a bed, dresser and desk,which will be so very helpful in his time of need. PLEASE PLEASE consider donating to them if you have anything extra. Your unneeded items are needed by someone in our community. They’ll even pick up your donations for you!

Greer Nelson

I work as a case manager for a non-profit in the Columbus area. Many of my clients utilize the services of the Furniture Bank, as they are often moving into new homes with very few personal belongings. The Furniture Bank staff has always been really helpful, respectful, and sensitive to the needs of the clients that come through to utilize their services. I am so glad to have the Furniture Bank in Columbus!

Karen Flowers

I was blessed to get some much needed things as I had just moved last week. They give you a helping hand when one is needed badly. And now our new place is feeling almost like home it will once my son is home . Thank you Furniture Bank

Sarah Lynch

Doug and James were great!

Kelly Malinowski

I was so upset when I received my furniture n heartbroken but I decided to call in about I got they definitely made it right I'm very grateful for what I have thank you furniture bank

Child Of Family Love.

Get a referral: make a appointment,go in pick out your furniture,they deliver,same day or next.sometimes even set up for you.thank you today:: Robert 🤗 …

Kevin McFann

Amazing place that does so much for the community!

Randy Johnston

Great way to give away things that still nice. They are good about scheduling pick-up and calling before they come. They also have a thrift store where they sell some extra stuff and raise money to sustain the free services.

Tom Stock

Prompt and very polite and professional.

Tea Proctor

I had to go wait line at 4 a.m. just to make it in the top 20 except it to receive a voucher to go to the furniture bank and you must provide proof of your income for the last 90 days and have all your identification and children as identification available upon signing up the overall if you are struggling family it is well worth it

Ricki Fields

I enjoyed shopping at the warehouse but when my items showed up at my door I was less impressed.The movers were reluctant to bring my furniture up or down steps even though they had the proper equipment to use to do this.I still have a washer in my kitchen that should be down in my basement.And a box spring in my living room that should be up in my bedroom.They were delivered a week ago.so I'm not real impressed with the delivery side of the business.

Michael Curry

This place is awesome & the furniture is like new it's great. If ur in need & really can't afford to go out & furnish ur home because u had to move & throw everything out because of a flood or bed bugs what ever the reason this is the place to go.

Lars Soholt (RA Dragon)

They were able to provide everything I needed to furnish my little house. Now I feel like I have a home! Thank you so much Furniture Bank!!!

Mama Netty Curry

Awesome staff! This is an amazing facility. I am glad this organization provides furniture and other household items for those of us less fortunate. For this...I say Thank You! ~USAFDAV

Mom Of Many

Such a life saver when you need furniture!! They are so kind and so helpful! The furniture is once gently loved and in good condition and becomes loved and used again to people who are in need!!

Maggie Mendoza

Some surprisingly nicer pieces at a good price, also some junk priced to rehab.

Yelena Ralat

Very helpful with furniture. You have 15 minutes to select your items and they deliver it to you. You will need to move it into your home from the curb.

kent ferguson

Felt rushed. Went for washer and dryer as per the sheet but they didnt have any. Wasnt told that I could come back for one

Craig Neuvirth

If you are first couple of customers to go through you have a shot at some decent furniture but debug everything before you take it in the house.

Nichol Sargent

Fair furniture for free, nice people and fast. Thank you so much for helping me and my family. When we didn't have anything.

Felicia Lewis

They helped me with furniture That I desperately needed

Travi Awesome

Great people and wonderful selection they helped my gf and son out with furniture for the apartment

Patricia Schirtzinger

They were kind and considerate. They do not make you feel you are less than they are. They have a servants heart.

Molly Burgoon

We have used the Furniture Bank on two separate occasions. Both times were a very good experience with friendly helpful service

Elizabeth Garrett

They are great unfortunately I can't get anyone to sponsor my family and I .

Stephanie Belle

Great furniture but I need some new

Judi Schneider

Got my furniture needs met. Wish they would give me a longer time to think about what l chose.

Constance Lyons

They didn't bring me all my stuff and Everytime I called ended up with leaving a msg that was never returned

Kevin Logan

They do great work. I was very glad to give to them

Benita Arnold

Great Caring Staff if you have the ability to donate any housing items you should. Helps a lot of families in need!!!!!!!!

robert dickerson

very helpful let you pick your selection of furniture will deliver to your door

Melinda Melvin

I had no furniture they had a great selection and left with enough furniture to fill my whole house!! I thank then so much!!

Mish Nickerson

Great people and delivered my things on time.

Histor Ree (HerStorRee)

Decent furniture but prices are absolutely too high for what is there.

Charlisa Bryant

Gently used furniture. Was able to furnish my whole place and its pretty decent furniture

Kaarli Cain

You guys to great work in the community!! Thanks so much for helping those in need!

Justin Spring

Truly wonderful organization with a very huge impact on Central Ohio families.

Rose Russell

I am very grateful for this wonderful organization. Kudos!

Drew Palmiter

Great organization. Give. Obey so they can are poor.

Linda Jones

Blessed our home with the furniture we needed. Thank you

crystin Turner

Loved it

Tamatha Gillum

Amazing prices.... Amazing staff!!! I highly recommend.

max Miller

These people donate their time and skill to provide furniture to less privileged.

Karkia Jenkins

Bugs free and they have some good stuff there ...

Q Tash

Great place you can find some nice stuff here

Char Key

Nice employees and good prices on the stuff not to high.

LAWRENCE BARRETT JR.

Great place if you want furniture for free

Charles William

You can get a lot of good goods for your house

Charles McBrien

On time, professional

Beth M

Felt really rushed but I got some nice stuff.

Elaina Hammond

They are very helpful and the process is extremely quick

Oluwakemmy Seun-Oladeji

A place to get free furniture. There staffs are helpful and accommodating

Carlotta Russell

THE furniture BANK HAS BEEN AMAZING for our families

gilbert stevenson

Very patient people in the world house eager to help you

Jennifer Bell

Doing amazing things to help those in need.

Adam Meade

Awesome experience, outstanding volunteer staff

Michael Ingram

Not too bad but not that goid either

Skylar Lewis

Nice people but not many nice things to choose from.

Baby-Gyrl Mosley #1

It's a Great place to start from..

The Real Nyaa

This is was very fun but very arm hurting lol

Kera Christian

Very nice people and got nice stuff

Tony Daley

Decent furniture that will help u

Joel Max

Fun place for a team volunteer event.

Steven H

Great staff doing great work

Felicia Lewis

Grateful for the opportunity to get help with furniture

HERVIE JACKSON

Love them guys!,🤙👍💪 …

Nikki Baisden

Very kind & helpful.

Bruce Taylor

Donate your furniture!

H W

This is an amazing organization!!!!

Lanre Ajayi

Nice furniture to help move in

Andre Woods

They help people in need!!!!

Brook Maier Maier

Don't know lol

Ruby Young

Very helpful people

Nathaniel Smith

Good place and people.

Debra Bartram

Very kind .

Tiecha Glaspy

Greatest thing ever

blxomy boba

I love my furniture

Sara Collins

Need better stuff

Dora Imes

Totally awesome

Wendy R Wolman

BLESSING

Michael Bulen

Bed Bugs in Couch

T. L. Strozier

It was accommodating.

sheila Owen

Nice place

Twila Thacker

Great place

Adrena Harris

Nice stuff

Pearl Forte

Great place

lachelle duncan

Michael Telander

Tammy Franklin

Don Wimms

Brent Bates

Tanya Palmer

Donetta Franks

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