Reviews of Runway Fashion Exchange - Billings. (Thrift Store) in Billings (Montana).

Runway Fashion Exchange - Billings

184 Reviews

99 Comments

Thrift store

Used clothing store

125 S 24th St W Suite 1, Billings, MT 59102, United States

Description

Information of Runway Fashion Exchange - Billings, Thrift store in Billings (Montana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Runway Fashion Exchange - Billings

Popular times

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Reviews of Runway Fashion Exchange - Billings

Nikole Carver

I had a 5 star experience with the associate Annette! She helped me pick out an outfit that was perfect and comfortable! I would recommend her helping anyone out with their needs or wants!

Kailynn Morrison

A lil expensive for some things but nice thrift store found some cute clothes and have good size dressing rooms. Staff is super friendly and nice

Hunter Grover

Excellent and professional staff. Annette helped me with finding some jeans that fit me great!

Scott Wacaser

Annette is an amazing worker and had a kind heart! Keep this girl around!

Christina Waters

Clean and organized thrift store. Great options. Places to try on stuff. Fabulous savings. Plenty of parking.

406 Memories

I always go to this store first before deciding to go to a store and pay full price. One thing I love is the new way the fixtures look with the tag sizes that you can visually see now!! Makes it so much easier to navigate the store!!! A few things I wish this store could improve on is customer service... I understand everyone is busy when I come in but a hi how are you, or what are you looking for just to point me in the right direction to show they care would be amazing. Another thing is employees were talking about another employee as I was shopping around and it wasn’t nice things said at all. I’m sorry when I am shopping I do not want to hear that type of talk. I want a good happy atmosphere to shop in, not something negative. Please talk about that else where. Other than that this store is great :)

Amy Betzer

Stopped in from out of town and needed a jacket...I found that and a lot more. The girls working were super friendly, very helpful and sweet!! The store was clean and well laid out. Everything was reasonably priced also...very impressed with everything!

Isabella Drake

The staff is friendly and helpful. There is always a great selection at great prices

Love Local

Great customer service! They have an amazing variety of clothes and accessories for a second hand store! I finally can buy jeans that don't cost both arms and a small goat. ( I am 5'10" and it's difficult to find some good fitting/comfortable jeans!!). I sell my clothes to them all the time and you can cash or credit. Worth the time and money.

Isa E

Good clothes, friendly staff. However I had $50 worth of store credit on an older card and it wasn’t accepted. I understand there could be new protocols, but I feel like there was no effort or care to find a way to help me. They pretty much just said sorry we don’t know how to do this so we won’t accept it. $50 isn’t a small amount and I had sold my clothes to them to earn it. Just lower customer service training.

Tracy Webb

I've been shopping at Runway for over 5 years. I've never had a problem with the employees, or anything. They are the only store that carry affordable jeans in my size (0-3), which I love. Always quality clothing and great service!

Bethany Strong

i love shopping here! they have amazing staff, good prices, and great clothes

Autumn Harmon

They were very helpful and got me into a dressing room right away. Checking out was fast and efficient overall pleasant experience. I will definitely be shopping there again. I found exactly what I was looking for at a great price. Thanks ladies.!!

KG

One of my favorite spots for great deals on name brand and great prices! The employees are always so wonderful every time. There are brand new, name brand clothes for less than half of retail prices!!! Who wouldn't want to save money and have cute clothes? I love this place!

Rae N.

Absolutely love this store!! Not only do you have the option to sell some of your old clothes but they have an amazing variety of new and used items. Men’s clothes too!! And the remodel looks AMAZING! Jocelyn (hope I spelled that right) helped me out today and she was super friendly and did an amazing job! (Deserves a raise lol) but seriously, if you’re looking for great deals on great quality clothing and accessories, check this store out first.

CARISSA KRACHT

Went to sell some clothes for the very first time, and was reluctant to do so due to reading a few reviews, but decided to give it a shot anyway. I am so happy i did! When I arrived I was greeted by a gal, named Anna! She was extremely helpful and informative about what they can and cannot buy (which I completely agree with, hence why they have great clothes on their racks)! Exceptional service! I'll be back!! Thanks Anna!

Isabel Wedel

Awesome experience. It can be hard to find good thrifting places but once I found this place I started going all the time!! Always really fast service and nice employees (:

Lynsey Hagan

I love runway. It feels really nice to clean out your closet and then go find new things that you feel good in! This runway always has an exceptional amount of clothes and variety to choose from & the staff is usually super sweet & friendly. I also love their rewards program 😍 I came in the other day and got a few brand new shirts and a jacket all for 25$.. Missy helped me check out and she was the sweetest!

PatriotsGirl 4Life

Jessica and Mackenzie are SO amazing in providing customer service! They are always so sweet and extremely helpful when interacting with any customers that walk in. I absolutely LOVE the selection and great prices this store has! I won't shop anywhere else! Thanks for everything ladies! -Megan

Andee Hill

Jess is AWESOME! She always makes me laugh while helping me with my fashion distress! She knows the store very well and can generally take me to the exact item I am looking for. I'm not sure how she does it with so much inventory. Thanks Jess!!

Cheri Trusler

I love Runway! It’s like an excuse to clean out my closet. Except they always have such cute stuff so I usually end up replacing the things I take in there! The buy process, for me, is always smooth and friendly. Anne helped me last time. She was very busy with people dropping clothes off but she was still sweet and helped me out. Fully recommend Runway!

Natalia Cothren

Absolutely love shopping here! Such great finds and I love that there is a section for men too! They always keep this store so clean & presentable.

Taylor Neibauer

Annette was super helpful and fun! Overall great service!

Amanda Barnard

We found so many great deals on name brand items. We're ready for back to school, and we were able to shop for all of the clothes in one store! The shoes are a great deal as well! They also had great customer service!

Ashley Patton

**Far overdue update:** 2/05/21 I completely recant all previous statements. I've shopped and purchased countless pairs of 'priced just right' quality Bke's, Rock Revivals and even a few stellar Miss Me jeans. I'm very pleased to admit that these ladies have not only made up for their beginner's mistakes, but have also delivered time and time again as the only fashion outlet of it's kind here in Billings and they'd, no doubt, be sorely missed if we ever had to go without. I do apologize for the un*Fashion*ably late update and I thank you for your job well done! Stopped in today 2/17/18 around 3pm to do a little BKE shopping and spent about 10 minutes inside before walking back out. I'd heard awhile back that my one-stop shop for gently used Buckle jeans was running under new ownership these days. It's been over a year since I've shopped the jean isle and I can 100% guarantee that I will not be back unless changes are made. I use to purchase used BKE's for 20 to 35 bucks tops. They are now priced at $65. Do they not realize that brand new BKE's top out at $78?!!! I walked over to check the pricing of the Rock Revivals expecting to see $120ish.. and to my surprise they were also priced at $65. New Rocks from Buckle average around $160. Am I the only one finding this odd? I voiced my confusion to the female of the 2 employees. With a very unprofessional chuckle she said, "I don't do the pricing.." as she brushed me off. I'll avoid the irritation and time wasted in the future and spend my money at Buckle. An 18 dollar difference from used to knew is a no-brainer.

Trevor m

Jess and kendyl at runway fashion are amazing! They always help out. Find me the best clothes to buy While fitting into my budget. They are amazing people who always make my day. Would highly recommend seeing them at runway. They always have your back.

Ricki Jo Ankeny

My daughter and I just went here for the first time a couple weeks ago and we've been back 3 times since then! The staff is super friendly, the prices are AMAZING, and the products are awesome too! Keep up the fantastic work guys!!

A Person

This place was awesome! Large selection of clothes and really nice workers. Definitely coming back for more shopping

Alisha James

I've seen some clothes ripped or with holes (not the good kind). Selection is limited. There is alot they won't buy if your selling but then your find faded glory in the rack. Customer service varies depending Who is there.pricing is usually reasonable though.

Annette Bergendahl

I had a new employee helping me out today (Missy), she was great, and so was the person helping her with training. Great prices for Jeans, bought a brand new pair of shoes for $10!

Madison Schwehr

I have always had a great experience at the Runway Fashion Exchange! Jess makes you feel welcome and beautiful in everything that works well for your body! I always find way more then I need every time that I make the trip!

Franchesca 'chesska' Giles

This store is awesome! They have a great selection of pants! There's a bunch of cute accessories everywhere and really, really affordable clothes. I love going here.

Toni Benton

Great staff, very friendly & helpful! Large selection of clothes, very well organized. Got a very nice pair of shoes there and saw a beautiful shawl on the rack.

Derek Smith

Great Deals and such a friendly staff. Wide variety on so many clothes. It's crazy the amount of stuff they have. Everyone should go check them out.

Christopher Lincoln

Horrible it takes my wife forever to get out of there. Women learn to shop like a dude. Wranglers work for all occasions. The Duke wore plad and boots. So can I. Easy were done under five minutes.

dragonswordkata

A fair selection for women but very small for men. Staff never spoke with us and the store was not busy. Prices seemed rather high for used clothing. A men's used vest was about $25.

Gina Callahan

Great clothes bit they have no public restroom and the manager was very rude.

Aspen Aggas

My last shopping experience was the best yet! Jorden was so helpful helping me find clothes my daughter would love. She was super nice, professional, and knowledgeable!!

Jessica Rinehart

Great experience, great fashion finds, and great employees, especially the manager Jess! She definitely knows how to find you a killer outfit! A must go to!

Erin Riveland

Went in once and the staff was so snobby and rude

Liliana Harris

This is a new find for us & we love it! The customer service is awesome! I didn't get the name of the young lady that helped us, the receipt says EE Joce? .....so very helpful and professional!

Bad Ass

Good idea . good place for exchanging clothes... Kinda pricey but ok... The clerk looked like she had better things to do than check me out though.

Hannah Franklin

Huge selection and awesome prices! The ladies working there were also super kind and helpful. Definitely coming back again!

Shawn Wentz (Swentz)

They do consignment. Took in some of the gf's clothes she didn't want and got a fair price for them. The girls working were professional and top notch in every way.

Amber Bruse

I have always had great experiences selling and purchasing clothing from Runway! Love it there. AND thanks Amber for being great!

Beth Wanamaker

Jordan was an absolutely amazing help, she did so wonderful helping style me when I was in town!!! Will be back for sure when I’m back in Montana!

Rhonda Smith

LOVE this place!! High quality clothes, friendly staff, lots to choose from, good rewards program too!!

Marissa Shovar

I always find super deals with great prices, nicest people to work with I want to thank jess for always putting a smile on my face when I walk in!

Tanya Miller

Always find something whether I'm out truly shopping for something in particular or just wasting time on my lunch break. The gals are always so helpful!

Taytum Sprenkle

Love the Runway Fashion Exchange in Billings! Great staff great clothes and ever better prices! Give it a shot! you won't be disappointed

Kendra Serrano

Great clothes! Love to shop here. Staff is pretty cool but Amber is the best!

Alex Lajeunesse

I love this place, so organized girls are super friendly. Every time I come to town it’s one of my first stops!

Jeffrey Mapel

Not much of a shopper myself but if I was to go somewhere to get some pretty nice clothes for a great price this would be at

Meghen Weatherford

Love this store. Clean, well organized, great selections, and friendly staff. Jordan was very helpful.

Gena LeNoue

Love, love, love this store. Great staff, great clothes, great prices. My very favorite place to shop.

Linnea Baysinger

I love that they give me cash on the spot, and I always find things to buy while I’m waiting for them to look through my bag

Kristen Turner

Great place!! Anne was an amazing help the other day! First time in and I definitely will be back.

Candace Mason

Great staff fantastic prices! Low on inventory today but we found some nice things.

Madi Schlosser

I really liked shopping at runway! The employees were all friendly and kind and Amber was very helpful

Jackie Owens

Very nice visit, lots of great items and Jorden was very helpful! We will be back for sure.

Crystal Maceira

Large selection of clothing. The staff was helpful. I was able to try on the items which really helped.

Tammy Leeson

Great customer service! Lots of deals.

Darby M

You can sometimes find great deals here, it's hit or miss. They now have men's clothing.

Calista Serrano

I love your store. The workers are great! Especially Amber!!

Victor Flores

I always find clothes I like for bargain prices. The opportunity to exchange clothes for cash or store credit is a bonus.

Samantha Moore

Cute, inexpensive clothes and very friendly cashier

Sandra Distad

So much selection and sizes in lovely clothes, shoes and accessories at fantastic prices!!!!

Adrienne Butler (Drie)

Great offering of new & used items. Friendly & helpful staff.

Donna Edwards

Nice place, but they do not have clothes for bigger people.

laura ickes

Amazing prices, friendly staff & plenty of great merchandise!

Americlean

Love this store! Jess is great!

C Spen

It was a nice store. But more for the younger generation.

Sarah Klein

amazing store and amazing customer service. will always recommend

Amber Brill

Awesome store, cashier very unfriendly and not very helpful

Danielle Clouse

Huge variety, name brands, good prices and fun friendly staff.

J

Very nice employees and a lot of the prices are very affordable

Roma S

Love this place! Great items for cheap!

Julia Mcmullen

I love the variety and quality of the clothes here

April Pleskac

Great prices and awesome items for me !!

tatiana morales

Great customer service and very friendly and understanding staff.

shannon dean

Sweet employees and some great finds here :]

Amanda Marquis

Had good clothes. Wasn't sure what to expect but impressed.

Morayo Sandhagen

We loved the store and the staff.

Alicia Wolf Sperry

Found some great jeans at an even better price

Becky Wilcox

Great prices,nice clothing

Stacy Munnerlyn

Great selection! Thank you!

Brandon Gonzalez

Misses loves that place

laurie nelson

Best prices for designer clothes

Aubrey Peck

It's aight I like it

Benjamin Noteboom

Great!

adelle shank

Great finds

Lana Mascarena

Good finds!

Megan Hitt

Great deals

Fat Some

Awesome employees

Delayna

Nice little shop

Lana Lind

Awesome place

G Stuff

Wide variety

Robert Stingley

Great clothes

Lily OConnell

Vary friendly staff and will help you if you need it. Really good prices, they have cloths that are still in style. I love this place

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