Reviews of Delaware Express. (Taxi Service) in Wilmington (Delaware).

Delaware Express

121 Reviews

53 Comments

Taxi service

Airport shuttle service

2825 Ogletown Rd, Newark, DE 19713, United States

Description

Information of Delaware Express, Taxi service in Wilmington (Delaware)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Delaware Express

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Delaware Express

CJEJR

Let me first say that I've had excellent service from Delaware Express in the past. However, recently we waited at our pick-up time and nothing. When I called them, I was told that someone failed to change my revised pick-up time. The best they could offer was for Newark Taxi to pick me up and I could get reimbursed later. I was seething! We ended up driving and paying for long trip parking. My most recent customer service experience was terrible but everyone is entiled to mistakes I guess. You would think they would have made a better offer when they realized their error, or offer a complementary trip in the future....

Jules Germack

Had a huge request for Delaware Express and they delivered! D.E. took their time to understand the expectations before booking our shuttles, sending out confirmations, and following up with specifics prior to providing their services. Toni proved to be incredibly reliable and easy to work with, but the whole team did their part in making sure our expectations were met. Thank you!

Pam Borell

I needed to get my children from the University of Delaware to the Philadelphia airport to catch an early morning flight to join us in Disneyworld over their fall break. I was very stressed as it was a 3 AM pick up and there was 95 construction with lane closures overnight. Although Delaware express came highly recommended in the past, I saw that the recent reviews with Covid were not positive. My children had a fabulous experience: driver was on time, polite, car was beautiful. They got them to the airport in less than 40 minutes. We were amazed! I wanted to make sure people heard good things after several bad reviews during the Covid pandemic.

SuzQ2

We used Delaware Express to take us to/from the Philadelphia airport to Wilmington the first week of May. We were picked up at 7am quite promptly by our lovely driver, Matthew. He was absolutely wonderful! Full of joy, and a pleasure to talk to. I would highly recommend him! On our return trip, we were again picked up fairly quickly at the airport. However, we felt our driver could have gone a bit more slowly during our time on the road. We were sitting in the back of the van, and could feel every bump that the driver sped over. We shared the ride with 4 other people, and were the second to be dropped off. Although we didn't mind it too much, we felt that it was probably worth the extra money to have a DE Express private car pick us up next time. Overall, we definitely recommend this company, and will be using them again!

Luz Stella Kimpling

My sister used to live in a small town in Maryland, and she used Delaware Express Shuttle for all her trips to/from the Philadelphia airport since 2015. The drivers are very professional and always on time. She has also used the one-day tours to New York from Delaware, and they are absolutely great, you cannot beat the price for a comfortable ride. As you can tell, we will be using Delaware Express from/to the airport to our hotel in Maryland, and we are also so excited to be able to take one more trip to New York during our stay! Thanks Delaware Express Shuttle! Luz Payne & Luz Kimpling.

Xinxin Qu

I am very happy with Delaware Express. I've used their van several times when my family travels. This time, I was very happy with the nice driver David. I made a reservation yesterday after an international flight and my driver is David. He was very polite when he picked us up and tried to help as much as possible. After a 12 + 2 hour flight, we were so tired and forgot our big black backpack when we left the van. We didn't even realize this until 5 hours later. I quickly called Delaware Express, the person who answered my call was very polite and ensured me that they would call me as soon as they found my bag. Rest assured, only after a couple of hours, I got a call from Gary in Delaware Express, and we picked the backpack up from their Newark office. Gary and David were both there and we are so grateful. I would highly recommend Delaware Express, especially for PHL airport.

Jess Freese

I was very pleased with my experience with Delaware Express. I have used them twice and both times were very pleasant. The latest trip was to New York City, specifically to the New York Botanical Gardens. Staff interaction from emails to the actual bus trip was informational and professional. An electronic receipt was sent immediately after purchase of my ticket. An itinerary for the trip was sent two weeks in advance of the actual trip. It was very helpful to know the details of the trip for planning ahead, which includes times, drop off/pick up spots, and other minor details of the trip. It is good to read over the company's policy on refunds since there is a cut off time of when a full refund can be made. Only 4 out of 5 stars due to a mix up with the actual pick up time that caused a delay but otherwise a good trip. Definitely would use their services again.

Gregory Desgrosseilliers

Wow. I cannot say enough good things about Delaware Express. We hired them for our wedding in Philadelphia. The entire process exceeded my expectations. Starting with Joe our sales manager, professional, responsive and flexible. I know I threw some curveballs at him due to changes in our plans and he went out of his way to ensure that our needs were met despite some disorganization of my behalf. Thanks Joe. Our driver, Matthew is an incredible man. Extremely friendly, exceptionally professional and of course a great driver. Thank you Delaware Express. Your business did an excellent job. We would hire you again in a heartbeat. Thanks for helping make our special day incredible. I have a ton of respect for this business and their employees. Look no where else when in need of driver services in Delaware or Philadelphia.

Nicholas Murphy

Joe Bonney was great to work with. We were able to find the perfect package for our wedding day at a reasonable price. Our drivers also went above and beyond to make sure our guests (and parents) were happy and the day went smoothly. Can't recommend highly enough!

Gloria Bartelt

I would like to give a shout out to Delaware Express. I had a great experience with this shuttle service as I was trying to get from the Philadelphia airport to a Wilmington DE hotel. I booked the trip and then proceeded to have delay upon delay with my flights. They tracked the delays and provided a driver for me at 1 am (4 hours after my original ETA). The driver, Adam, was so very kind and efficient and my time from plane landing to the time I arrived at my hotel was minimal. I so appreciate the service I was provided and recommend Delaware Express to anyone!

Purr Kayla

I have used them 3 times so far, to and from the Philadelphia International Airport, and each time they were on time, professional and very courteous! We book them online and I've never had a problem with them. In fact, one driver named Sam was so honest that he brought my cell phone back to me at the airport after I absent mindedly left it in the shuttle! He even came back later to check on me, knowing how upset I was at myself earlier. I will happily be using them again!

Sharon Kinney

I've used Delaware Express since they opened and highly recommend them. Comfortable vehicles and courteous drivers. I would suggest that you request pick up 15 to 30 minutes before the time they suggest to allow for drivers running late and/or bad traffic.

Sheila Mugabi

Yesterday my husband & I went to NYC With DE Express to see the Radio City Christmas Show. The seats were excellent. The Show was fantastic! And the bus ride was smoooooth! And we had time to go to the Top of the Rock (great 360 degree view of NYC) and eat and drink out. What a spectacular trip!

Deborah Daly

Excellent service with great drivers! Pleasant and friendly and very reliable. I don't travel often to Delaware but when I do, I use Delaware Express!

B M.

We used a shuttle for our guests at our wedding. The prices were competitive and the driver was on time and polite. They we're flexible with our shuttle routes. We will say you should call and check in with them again before your event/service to ensure they have the information/ correct details.

Bill Wilczynski

Well organized..great bus very comfortable

Michael Keenan

Our School Hired Them To Take Us To Washington D.C For 6th Grade Class Trip Our Driver Ralph Was Awsome. He Definitely Knows How To Drive That Bus. He Was Very Professional And New The Area Great He Even Helped Another Driver Who Had To Wait A Little Longer To Leave With Directions To Avoid Traffic Which Helped Them Arrive Back At School Not Much After Us. Ralph You Are Awsome God Bless My Man And Keep Those Wheels Turning. I Would Recomend Him And The Others Anytime.

Katy Morris

They have the best Sunday choices around always reccomend them to friends and family. I got the apple pie Sunday it's my current favorite. The always popular banana fudge Sunday is great too. Want to try the swedish fish and the mango water ice and vanilla soft serve combo is killer. Good spot to take family.

Susan C

I took a day trip to Washington, DC. The bus driver and his assistant were friendly and helpful. We deboarded at the Smithsonian Castle. Top notch driver!

Rosemarie Perry

Always above expectations! Friendly, courteous, professional driver. Bus and restroom were spotless. Love travelling with De Express. I just sit back and relax!

Carlos Ramirez

I wonder why it was $ 41 US dollars charged to my credit card (ticket # 229376552). I have only one reservation on Saturday 26 September, which is $ 50 (Reservation No: DE4399051). I should appreciate it if you could reply as soon as possible. Best Regards,

Diana Thorburn

I have been a customer for years and they are reliable and very professional. The one time they mucked up (kept me waiting for 45 minutes instead of 20 at the airport for pickup at arrivals) they followed up and totally made up for it.

Karen Stuckey

Fantastic ride and Darrin was great driver & very professional. We are looking forward to using them in the future.

Coleen Lorenzoni

As expected, great driver and Tour Guide Sherry. Delaware Express is a class act!

sharyn ferguson

Took a one day bus to NYC. Michelle was a fantastic driver and kept us entertained

Kirk Painter

Have been using service for over a year very friendly and have always been on time . I have only one complaint their Website is very slow calling is the best option.

Dick Mitchell

Our trip to Niagara was great tour guide great

David Kane

Great experience and very professional staff., No long waiting times.

tiyahna miles

Great service and safe driver knowledgeable tour guide

Darrell Johnson

Very friendly and helpful. Really nice equipment.

Derek DePinho

Best shuttle service in the history of shuttle services!

Katy Fairfield

Takes you to the airport. Got us there on time

Cathy Redd

Wonderful.

S F

They have excellent service.

robert lively

For work

Brian Windsor

Word up

Denise Butler

Great service

linda clifton

Great bus trips

Muhammad Shehzad

Perfect

Joe Bunting

Nice buses!

Lew Wilson

no problems

Hulk

Awesome Service

Stanley Terry

Great place.

Tyler Barna

Quick and easy

Takia Smith

Professionalism

Peter Barrett

I always use Delaware Express to go to the airport. Their cars are late models and always clean. The drivers are polite and and properly dressed. They know alternate routes if necessary and drive safely. I have never gotten to the airport late. I have recently used their coach service to take day trips to Manhattan. Same great experience as with their car service. I recommend Delaware Express.

Chaz Bartleson

Cecilia Conner

He Who Defies

Jeanne Minner

Thomas Smith

Mike Rumfelt

James Williams

Contact

Photos