Reviews of Air Animal Pet Movers. (Taxi Service) in Tampa (Florida).
Air Animal Pet Movers
4120 W Cypress St, Tampa, FL 33607, United States
Description
Information of Air Animal Pet Movers, Taxi service in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Air Animal Pet Movers
Sunday
Closed
Monday
8:30 am–4:30 pm
Tuesday
8:30 am–4:30 pm
Wednesday
8:30 am–4:30 pm
Thursday
8:30 am–4:30 pm
Friday
8:30 am–4:30 pm
Saturday
Closed
Popular times
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Reviews of Air Animal Pet Movers
Elizabeth DS
Jessica Nickler went far above and beyond the call of duty! Very prompt and adept in one of the most trying and challenging situations, she was able to create an opportunity! We arrived a bit late due to the confusion of the location of the cargo holding area. Upon arriving i was rejected by staff, several times i was told to contact the airline and reschedule pick up for my pet. Understandably i was devastated by this information because my family and I was scheduled to leave the country the next day, also their flight wasn’t due for takeoff for another 5 or 6 hours. I called Jessica after work hours, she picked up instructed me to return to the building so she could speak with them! A few moments later, i was told i could then bring my dog in for shipping. Thanks to the brave and courageous work of Jessica, everything had gone accordingly, had it not been for her we would have left our pet behind. She deserves this recognition and so much more, thank you Jessica for everything and this unforgettable experience! Our Zeus is now having the best time of his life in the Philippines!
dr9106
I used air animal (contact: Cathy Jenns) to relocate my dog from Edmonton, Alberta Canada to San Juan, Puerto Rico. The trip entailed two flights and driving from Toronto to Miami. In total it took him seven days to get to Puerto Rico. As you can imagine this takes a heavy toll on both the owner and the pet. Air animal and their affiliate contacts were so professional and keeping me updated and making sure my dog was very well taken care of. His flight to Puerto Rico was cancelled and they were immediately all over it to ensure that he was safe and had somewhere to stay for the additional night in Miami. Overall highly recommended they did a great job with my dog‘s relocation!
Allie Gecas
We moved our 1.5+ year old corgi from Chicago to London this week and he arrived safe and sound. He is adjusting wonderfully, thankfully. Air Animal was quite good and our contacts Jess and Val were very helpful. We chose Air Animal based off of a co-worker who used them recently to transport their dog to London. We chose the pet pick up and drop off service, which was very comprehensive (although quite pricey). The only reason I did not do 5 stars is I wish there was a bit more in terms of communication throughout the process, especially given the price point here. I had to routinely follow up for answers to questions. I had never transported an animal internationally before and my profession is hyper-responsive so I may have had unrealistic expectations. We were nervous pet parents and there were parts of the travel itself where we did not know where our dog was/what the next steps were, which I recognise that part of this was outside of Air Animal's control (for example, the UK company that was to pick up our dog from the airport upon landing was not open at the time of arrival and I tried calling many times and never got a response but eventually heard back via e-mail quite some time after the plan landed). Our Air Animal contacts and the companies they used for pick up and drop off were very friendly. I will note that our Chicago vet said this was the smoothest process they have experienced and was very grateful we used Air Animal. Overall, we are quite satisfied and would use them again in the future.
Diana Botulinski
Our pet needed to travel between Tampa and Frankfurt, Germany. Jessica Nickler was absolutely incredible! She was extremely professional, very communicative, organized, and patient. After a couple of months of requesting various proposals from Jessica, which she was quick at providing us with, we ended up only needing the pet EU vet certification and not the full transport of the pet. This did not make Jessica treat us any differently nor communicate any less. We picked up the certification of the travel package and had a couple of questions after reading through the docs, Jessica responded quickly and efficiently, ensuring peace of mind before our travels. The certification of travel/package came Extremely organized and well put together, making it very easy to present to German customs officials after arriving in the country. We recommend the Air Animal Pet Movers to anyone that is in need of pet EU travel and world travel. Thank you Jessica and thank you to your entire team for your work, diligence, and extreme professionalism!
L Roberts
Air Animal shipped our cat from New York state to the UK. Everything went very smoothly and he arrived safe and sound, we were extremely relieved and very happy with the service.
Our vet also complimented Air Animal as the pre-travel paperwork arrived almost totally completed and required very little extra work. The journey involved two flights, both handled by Lufthansa airline, who were brilliant as well, providing photo and email updates throughout. Overall we were very satisfied with the service, we would use them again, and would highly recommend to other people.
Becky James
I can't thank Air Animal and Jessica Nickler enough for everything they did. I moved my dog from Georgia, USA to the UK and was terrified of the process, Jessica did everything that was needed, explained the process clearly and put me at ease. My vet's office even complimented how good the paperwork was from them and how easy they were to deal with.
My dog landed happy and healthy and I was able to pick him up quickly with no issues.
I'd originally considered going through this alone to save the money, but I would never hesitate to use them again. I couldn't have done it without them.
Christian Tait
I had to prepare my pup to go to Australia from TX so I hired Air Animal Pet Movers and was assigned Jessica as my rep. Jessica was awesome in assuring me everything would go well and it did! She was in contact with my vet from day one and handled not only all the vet paperwork but also the import paperwork and quarantine application. I pretty much only had to make the scheduled vet appointments and Jessica handled everything else. He made it safe and sound to Australia and is now barking with an Aussie accent. Thanks Jessica!
Anita
My dog's veterinarian recommended Air Animal for our move abroad and I am so happy he did! Air animal took such great care of my baby from pick up to drop off. I received both picture and written updates along the way. I could not be happier with the service they provided and it was well worth every penny! A special thank you to Jess and Marcus for the exceptional customer service provided! Thank you Air Animal!! ❤️🐕
Megan Spencer
Jessica from Air Animal helped us to relocate our dog from the USA to Australia. Jessica was professional, friendly and communicative, especially when I sent urgent emails or needed information in a hurry. Our vet was also really impressed with Air Animal and the information they received to assist in our dogs move! Air Animal helped to make an extremely stressful situation much less stressful. Even the man who picked him up sent us photos of our little boy at the airport and gave us updates. 10/10 would recommend.
Gloria B
We were moving to Hawaii with our 2 (19 lbs dogs) we could not get them out to Hawaii and looked and looked and look. Somehow, we were fortunate enough to land with this company. The process was simple, professional and fast and communication was flawless. My pets arrived safely, the whole family is now in Honolulu. An amazing experience!! Thank you Cathy, you are amazing!!!
Nate Burnett
My husband and I used Air Animal to move our cat, Neville, from Boston to the Netherlands. Moving our pets has always been very stressful in the past and with the added complexity of getting Neville through Dutch customs, we decided to hire professionals.
Jess and Val made sure everything went smoothly, even when Lufthansa stopped accepting animals due to hot weather, they found a way to get Neville safely to the Netherlands and kept me informed the whole way, patiently answered my anxiety-ridden questions.
Neville didn't exactly enjoy the trip, but he got here safe and sound and as you can see in the picture, is settling in comfortably.
Elizabeth Goodman
We used Air Animal to move our two dogs and cat from Chicago to Bangkok. I did tons of research and even created a spreadsheet so I could do side-by-side comparisons of the companies. Ultimately I chose Air Animal becaues Jessica was such a clear communicator. She seemed knowledgeable and unrufflable, which made me feel confident about the services Air Animal would provide.
When I took our pets to the vet for their USDA certificates, the vet and a vet tech separately said things along the lines of "you picked the best company for this, and Jess is especially terrific." What an endorsement!
Jess also chose an amazing partner in Thailand. They were so professional, so courteous (I mean, they are Thai!), and were proactively communicative, providing photos of our pets and nearly hourly updates of our pets' progress through customs and Bangkok traffic!
All in all, a terrific experience during a very stressful move. Pets arrived happy and healthy. Well worth the money!
Wilson Phillips
We spoke to nearly 10 agencies about our move from the US to London and we are so happy we chose air animal. Their price point was fair for the extremely high level of service provided. Our agent, Rosa, was incredibly responsive, dedicated and patient with us as we discussed the huge move. Even before we made a deposit, Rosa was giving us loads of reassurance and information and time. This did not go unnoticed! Once we felt comfortable with the services provided Rosa wasted no time at all to get us a concrete plan of action. From the month leading up to Scoobys moving day to today, scoobys arrival day, Rosa had our best interest in mind. She was available whenever we had a question and handled the complicated paperwork with ease. Our vet was very impressed with how easy she made it by providing written instructions of exactly what the USDA required. All in all, can’t recommend their services enough. you wouldn’t want to try and save money if you’re sacrificing quality service and what we received was nothing short of top tier exceptional service. 10/10. Of course do your homework but know that this team and Rosa in particular will work tirelessly to put your mind at ease. Thank you Rosa and Air Animal!!!
Brian Walsh
Air Animal was great. Dealing with Maritza was so easy. She took care of everything for our dog and he was a happy camper when he arrived in Cancun. It was getting close to summer and Maritza found a way to ship him without fighting with the airlines over their heat requirements. Would certainly use them in the future if needbe.
Caitlin Chan
This was the first time my two dogs have travelled by air. Air Animal Pet Inc, specifically Melissa Salazar, was very helpful, informative and pretty much on top of the whole process. I had so many questions which she answered and she helped try to keep my mind at ease even though I was going crazy over the whole process. Thank you so much for all the help.
Aoife Mc Donagh
I cannot praise air animal enough. From start to finish everything was absolutely perfect. I shipped my dog kenzo from Orlando to Dublin as we wore moving home. Melissa Salazar handled everything for us with minimal stress because we wore so anxious about shipping our kenzo!
We ran into issues with our vet with getting tapeworm and health certificates last minute and Melissa got us an appointment the same day at their location and Dr Woolfe was amazing and helpful!
Moving your dog can be so stressful but air animal took all the stress for us and it was a such a smooth experience!
We got updates of kenzo on his journey and the company who delivered kenzo to me on the other side wore so lovely!
Thanks again for everything and I will be in touch if I ever need to move Kenzo again!
Marlene H
Truly appreciate Air Animal Pet Movers. This is the second time we use pet movers for international travel and highly recommend their services to relocate your pet. This time we used their services to ship our Golden Retriever from Denver to Frankfurt which helped us relax on an already stressful move, knowing we're working with a reputable company. Communication was always open and Maria was always there to answer any of our questions as well as my dog's vet questions. My dog made it safe and happy in Germany.
Jessica Robinett
Easiest overseas move yet! We have moved our dogs internationally several times and will only use Air Animal in the foreseeable future. They are by far the best company I have used when coordinating our pets' move. We most recently had our two Springer Spaniels transported from Singapore to the USA. The process was easy, and the door to door service made it that much more trouble-free. We especially appreciated the pictures and emails updating our dogs' progress through out the trip. Huge shout out to Jessica Nickler for her patience and prompt response to all my questions.
Shari McConahay
I can't tell you enough about how great Air Animal is! We just finished an international move and they really took away all of the stress and worry about getting our furbaby, Tofu, half way across the world with us. They handled all the paperwork and helped us through every single step of the way leading up to travel. They built a travel crate for our big guy and answered my many questions quickly and thoroughly. Then, when it was time for his flight, I was able to follow his entire flight itinerary and they updated us with pictures and details every step of the way! I don't know how we could have done this without Air Animal and I am so grateful for such a wonderful experience! Now, he has a beautiful view of the Swiss Alps!
Johnathan Jenkins
Air animals helped me move my basset hound (George) from the US to Germany. I was very scarred to fly him but Air Animals took very good care of George. My flight manager was Rosa and she was a true blessing. She was very quick to respond to my questions and took care of all the details (such as finding a vet for his pre flight exam in my home city). I feel like this company does an amazing job of moving your pets. If I fly back to the USA with George I will be using Air Animals again!
Morgan Schwartz
We used Air Animal to transport our 3 older cats from FL to CO and it was the best experience. Our coordinator, Cathy, was super responsive and helpful in getting the move setup, and with getting their vet documentations in order.
Then Danielle did the physical move cross country and I felt so comforted knowing they were in such great hands from start to finish. Any cat owner knows it’s not easy transporting cats just down the street, let alone across many states over multiple days; but the cats did so well on this trip! Danielle also sent many updates, videos and photos along the way which made the process even better. 1000% recommend this company.
KEVIN COPPA
We moved from Portland OR to Germany with our 10 month old Labrador. Rosa was outstanding, she was knowledgable, supportive and could help facilitate alternatives when needed. Can fully recommend Air Animal and Rosa! Our vet shares my impression and said she will recommend Air Animal to other pet owners that need to move internationally. Price is very competitive too. Thank you Rosa and Air Animal team!! PS: The photo is from Apollo just 5 minutes after we picked him up, the poor guy was still beaten up but back to normal puppy playfulness 2 hours after that.
Kathryn Connolly
Air Animal made moving with our dogs exceptionally easy. We had tried to get our dogs on multiple flights over the course of two days and were turned away due to documentation. We called Air Animal and Cathy quickly made us an appointment for new health certifications with Dr. Woolf. She made sure she had all of our pets information before we met and told us exactly what we needed to bring in order to make sure our dogs would get on the plane. I cannot thank Cathy, Dr. Woolf, and Air Animal enough for helping us out especially on such short notice. If anyone needs help moving with their animal, Air Animal is the place to go! We will definitely be recommending them to everyone we know moving with pets!
Katelyn Hoagland
Air Animal went totally above and beyond for our family with our recent cross-continental move with our dog. Moving our dog was by far the most stressful part but Air Animal was there every step of the way to make it as easy as possible! They were always so responsive and compassionate whenever we hit a snag along the way! We didn’t have any issues at either airport we went through and we felt prepared with what to expect! We are so grateful! Special shout out to Nilda who calmed my anxieties every step of the way!! We can’t thank you enough!
Sarah Childs
I was terrified to send my small dog in cargo from Atlanta, USA to Manchester, UK. However Air Animals know exactly what they’re doing. I did the origin to destination residence service and it was the most seamless experience, it’s like my dog was never separated from me at all despite being in cargo and on a different flight. I asked so many questions along the way, felt incredibly apprehensive and nervous, but when it came down to it Air Animals and their partners absolutely delivered. My flight getting into Manchester was a bit delayed which sent me into a panic but Air Animals/their partners assured me they were there for Toby and had backup plans in place. I reached out to several pet relocation companies and Air Animals responded the most promptly, and has competitive pricing. Also, my vet was so impressed with the way Air Animals communicated with them about the health cert and documentation - so much so that they’re going to recommend this company to anyone needing to relocate pets. You won’t go wrong with these guys. Thanks to Jessica and co for the amazing experience!
Jessica Franks
We have used Air Animal twice (once to travel to Germany and the second to Hawaii) and plan to use them every time we move to help relocate our dogs.
We worked directly with Cathy and had an amazing experience from start to finish. She was knowledgeable, kind, understanding, and accommodating for our everchanging move.
Anyone who is looking to move their pets with ease and confidence of a job well done, should contact and use Air Animal services.
Holly Snowy
I worked with Cathy Jenns on my recent move to Hawaii from Texas. She was very helpful throughout the entire process. She told me which transport carrier to purchase and that I could buy it from Amazon (purchased them used, which they weren't; just returned). She even told me which food/water dish to purchase so I didn't need to buy 2 per kennel when I knew my cats would not drink or eat during their trip. She answered all of my questions and worked with me when I changed the outbound location. She always politely responded to every email where I pestered her about booking the air travel or when documents would be sent. I know I would've missed a detail had I tried to move my cats on my own. My vet recommended Air Animal because they worked with them before. I'm glad I listened!
Andrey Grishin
Great service in managing Lila’s trip from Austin, TX to France.
Thank you very much for the wonderful timely communications during the transit, regular updates, and great delivery service to our new home in France. We will be forever grateful to you for assisting us and taking good care of our dog. They have wonderful very responsible team members in the US and in France who stayed and assisted us through the whole process.
Highly recommend and, if and when needed will use it again.
Babu Chandrakesan
Air Animal did a fantastic job, thorough professionalism. Our little puppy moved from Atlanta to India with no issues. The coordination was great and Jessica Nickler did an amazing job throughout this move. We were very anxious parents but rest assured this team took care of us without any worries. Thank you Jessica!!
Natalie A
I was pretty skeptical about the amount of money that we would need to pay to ship our cat from Seattle, WA USA to Lagos, Nigeria - so much so that I actually called up Jessica about the quote and questioned whether I could get it done cheaper from a different agency.
Boy am I glad that we went with Air Animal. From start to finish, Jessica (our International Pet Mover Manager) took care of everything. If there were any questions, she responded as quickly as she was able and made sure to let me know that she had control of everything. Of course, it was pretty nerve wracking to think that we would be without our 3 year old Tabby for more than a few days but we went with it.
Thankfully O'Malley arrived safe and sound on the 2nd day as promised (even though the cargo folks advised 4 days) and we even got a picture when he was stationed at the transit pet lounge in Germany!
Thank you to Air Animal and a huge thank you to Jessica for helping our baby get to us safely. We truly appreciate it.
Heather Dray
Amazing service - from start to finish. We had a complicated international move, and Air Animal helped us to get our pets to our new home. No surprises with cost - the quote we received outlined everything that was needed and broke the cost down line by line. Instructions were specific and time sensitive so you knew what needed to be done and when (like “submit a photo of your pet standing beside their crate”). You NEED a professional for difficult and stressful international pet moves. I’m so glad we hired Jessica and the team at Air Animal to help us with ours. Our pets arrived to their new home healthy and happy.
Jane Pederson
Absolutely wonderful, we hight recommend using AirAnimal. We moved from California to Italy and moving our rather large dog was the most stressful part for us. We knew how to take care of all the details for the humans, but transporting our beloved dog was uncharted territory. We looked into several companies and made the BEST decision by having AirAnimal take care of all the details, and more importantly making sure that we took care of all the details that we needed to process on our end.
AirAnimal and Jessica were professional and lovely. We highly recommend them, and better still, their prices were not only comparable, but in several cases even lower. We are all reunited in Italy as a family.
Thank You AirAnimal! woof.
Cindy Esselstyn
Air Animal was with us all the way! What a gift to have this service available. Moving is stressful and the more support the better. Special thanks for Jessica and Val. Dynamic Duo! :)
Henrique Faria
Air Animal Pet Movers helped with the relocation of my dog and they were great! 100% recommended!
Cari Oleskewicz
Moving from one country to another comes with a thousand stresses, but the one thing I didn't have to worry about was my dog. Air Animal took care of every detail, from the rabies vaccine to the paperwork and the cargo instructions. I would use them again in a heartbeat. Thank you, thank you, thank you to Jessica Nickler and the entire Air Animal team.
Jessica Y
Jessica Nickler from Air Animal just helped move our dog from VT to Bangkok, and though their price was higher than that of other companies, we are very happy with the level of service we received. They handled every detail of the door-to-door move, including finding flights, coordinating transportation, and getting all the required paperwork and permits. Our vet was even impressed by all the paperwork and how easy they made things for her. Jessica and all her partners we interacted with were very professional throughout the entire process, and we wouldn't hesitate to recommend them for anyone looking to move their pet internationally. Thank you, Jess and Air Animal!
Darcy Lampe
They made a very difficult move easy, moving a Borzoi from Florida to Hawai'i was an achievement. Updates were given daily along with pictures. Very professional dependable and worth every penny. I've used them before and knew they could be trusted. They have become my go to pet movers.
Nicole Clyburn
Rosa Vazquez - if there is anyone that I trust with the precision care of my two young dogs more than myself, it’s Ms Rosa!!! I’ve depended on this agency for decades. My previous two Yorkies traveled the world safely to each assignment. My two new global pawsters - definitely not small dogs - have Air Animal just the same. I have complete trust in their ‘always current’ travel knowledge and expertise. I recommend this agency to every pet owner. Obi and LilaBi - thank you 'bark barks'. Muchísimas gracias!
Nadia
I once used this company to transport my dog to China. I received all the attention and help I needed from a bilingual associate. I travel with government orders and appreciated this company’s flexibility. I don't like leaving this review
A few months ago I contacted them for help with an international travel certificate. I was ghosted mid service and received an email asking if I still needed help days after their lack of response forced me to PCS without my dog. I chalked it up to COVID and thought I'd give it another go.
A month ago, I asked for the certificate a second time. I called after 48 hours of no response and was told I would get an email shortly. E-mail NEVER came. My family had to contact them in person. Once that was done though, I received the same level of service I am used to. Unsure what is happening with their communications these days but when they come through, they really come through.
Jessica Marshall
I worked with Nilda and Andrea to gain health certificates for an upcoming relocation to the UK. Air Animal was recommended by my vets office to help ensure an easy and smooth process - and they over-delivered on the ease of the process. Nilda and Andrea were incredibly responsive, very knowledgeable and I never once felt anxiety during the process. There was a last minute hold-up with the USDA due to a mistake that I had made on the initial paperwork and Andrea helped me navigate and correct it so quickly and calmed me down during my panic. I would not have gotten through this process without their help. I would not hesitate to encourage anyone considering help with an international company to use Air Animal. They are an absolute gem.
Andrew Iskandar
We used Air Animal to transport our 23lb corgi from CA to Florida. We booked this service about 6 weeks in advance and the overall experience was good and he arrived safely to his destination without issue!
Was the whole process completely, 100% smooth, no. There were a few hiccups along the way that were handled accordingly, but did add a little bit of stress to the situation. Our booking agent was Melissa. There were at times mistakes made in the paperwork that were handled promptly. However, when we originally found out that the mistake was made, the blame was put on us initially that we didnt fill out the paperwork correctly, when in actuality we did and the agent recognized this and apologized.
The day of the voyage, there was an incident where (after we had already paid in full) the airline couldnt see the payment and wanted to charge us an additional amount. We attempted to call our agent twice (as was instructed if this happened) and she did not answer our calls. We did pay the amount. When she returned our call, she was able to correct the situation and work towards getting us issued a refund.
All-in-all, we are thankful that Air-Animal was able to get our little pup safely to his destination and he is doing really well. The tiny hiccups along the way seemed avoidable which is why 1 star was removed. If i was able to give 4.5 stars, i would
Kate Ryan
We used Air Animal to ship our pets (a dog and a cat) overseas in a move that had some unique complications, and Air Animal was excellent. They were responsive, organized, compassionate, and they made our pets' welfare a priority. They were wonderful at guiding us through the process and we would recommend them highly.
Houston Settle
My family moved to Spain at the end of May and one of our biggest concerns was making sure our beloved American Bulldog Milo came with us. After many dead ends, I reached out to Air Animal and finally found a solution. From the get go, Ashmara, at Air Animal helped us feel far less anxious and confident that Milo would make it to Spain safely. Through every step of the way Air Animal kept us updated and informed. Milo made it safely to Spain without a single problem. Ashmara was amazing! She truly understood how important Milo was to us and made sure every step was taken care of. I highly recommend using Air Animal!
Christy Marks
I worked with Jessica at Air Animal Pet Movers to get my cat from Washington DC area to Australia in two different moves. Before finding Air Animals I didn't even know if I would be able to bring my cat to Australia due to logistics and timing but Jessica made it all possible. She immediately made me feel comfortable with her professionalism and knowledge of the process as well as her willingness to get on the phone with me whenever I wanted. She talked me through all of the negative press surrounding pet travel that came up in 2018 and reassured me that we could get it done safely if I worked at training my cat in the flight kennel (so important!). She worked with two different vets (in different states) to get the appropriate paperwork/licensing complete within the required tight timeline and was available after business hours to support the move. They also engaged very professional and knowledgeable pet transportation companies that made be feel as comfortable as possible getting my cat through the check in process at airports in Washington DC and in California. I had a truly five star experience with Air Animals and Jessica and would highly recommend their services. It also gave me great peace of mind that the company is owned by a vet.
Clare Chiesa
It was a pleasure working with Air Animal. Rosa was extremely helpful and even answered on the weekend when we had a missing form. Thank you all so much for all of your help with what felt like the most confusing part of our whole move! He is out having fun and already riding on Scottish ferries!
alex wolaver
Cory and her team did a great job of moving our two boys safely from Japan to Australia. They had two major challenges to work around - one of our dogs is a French bulldog which are difficult breeds to fly with during summer, and Australia’s notoriously stringent regulations for importing pets. Thanks to Cory’s careful planning with a local partner, everything went smoothly and our dogs arrived safely to our doorstep. We are very grateful and appreciative for all of the work that went into ensuring our dogs safety and happiness, and absolutely recommend their services.
Kris
Recently we moved from Shanghai, China to the U.K. and we used Air Animal Pet movers to help us relocate our two, large dogs. Everything went like clockwork and they let me know how my dogs were every step of the way. Before the move they also ensured that my dogs had all the required vaccinations, ID chips, proper certificates, exams from the internationally approved vets and all their blood work. They made sure we had the airline approved kennels and suggestions on how to prepare them for the long flight and how to help them when they land. They even delivered the dogs straight to our door. I couldn't have asked for a better service. This is the fourth time we have used Air Animals, all international moves, and every time we have been very satisfied. I highly recommend using their pet relocation services if you are thinking of moving with your furry loved ones.
Ken
Maria with Air Animal did a fantastic job helping us move our dogs from Texas to Singapore. She ensured they had all the required tests and vaccinations prior to their departure. She took care of all the flights, accommodations and quarantine bookings. She provided status updates and photos throughout their journey. We will definitely use Air Animal again when we return to the USA.
Amy Bucher
Air Animal helped us move our 2 dogs from Colorado to NZ, which is a very difficult import country. They coordinated everything with our vet to stay on top of the necessary appointments and procedures that were needed beforehand. We ran into a couple of hiccups right before departure (due to cancelled flights and high temperatures) and Jessica had the bases covered with back up plans. Communication with the quarantine facility and throughout the process was great. Would definitely recommend using Air Animal for an overseas relocation.
Milissa Kaufman
I had heard so many horror stories about pet movers and I was very nervous about scheduling the move of our pets internationally to Hungary from Texas. I dealt with Maria Holt and she was very responsive and answered my millions of questions. By far, much better response times than any other service I vetted. My vet even stopped doing the international exams because they had dealt with so many terrible pet moving service companies. Maria assured me all the paperwork would be completed and sent to vet in time. My vet agreed to do the exam for me. After the exam visit, my vet called me just to tell me how organized and completed the paperwork was. She said best company she had ever dealt with. I had no issues when we entered Hungary with my pets. I highly recommend Air Animal Pet Movers.
Jonathan Guerin
I just moved back to Australia and had to get my dog sorted for the move. I cannot recommend Air Animal enough for anyone looking to do the same thing. My vet commented just how organised they are - they'd never worked with a relocation company that had their stuff so squared away. Jessica Nickler was our relocation agent, and she worked through the enormous logistical challenge of moving a dog in a pandemic to a country with closed borders. Everything worked smoothly and my pup is now safe and sound in Australia.
Mike McDermott
Deandra was amazing and made the move seamless and stress free. When the airline had some confusing updates on their website, she stayed up well past midnight to ensure everything was okay and didn't go to sleep until she knew the pups were in the air. When the vet charged a ridiculous amount for the certification paperwork she called them and negotiated the price down by 90% and then covered the cost. If ever taking your dogs on a big move, you HAVE to have someone like Deandra and Air Animal Pet Movers to handle all of the unexpected little things that are needed to make the move successful. Can't recommend them highly enough!
Cindy Chenevert
AMAZING!! After receiving a call from United Airlines night before relocating to Guam saying couldn’t ship our golden retriever was heartbroken and hysterical. Air Animal Pet Movers was recommended to me. Believe me, still skeptical since booked through United again. BUT worked out amazing and Cathy Jenns was excellent to work with and advise me on exactly what I needed to do. But Bailey arrived in Guam to meet up with rest of family and was treated great and so thankful for their service. And in 3 years when relocate back to the states will use again!!! Thanks so much!
Anjali Kaur Sunderaj
The company was very efficient and provided excellent service. They posted pictures of my dog at the airport prior to boarding and then whatsapp messaged us promptly to update us on our dog, posted photos and kept us informed about his arrival. They were very accomodating and understanding about our concerns for our pet as he was travelling for the first time. Thank you team for taking such good care of our dog.
Emma Vice
My husband and I moved with two dogs and a cat from the US to Taiwan. Honestly, the easiest part of the entire move was dealing with Michelle and Air Animal. She kept me updated on what she needed and when and answered any question I had quickly. Once the animals were officially on their way we received pictures basically from every stop they made which made me feel much more secure. Everyone arrived happy and healthy, and honestly didn't seem to mind the trip too much. When we move back to the US, we will be using Air Animal again.
Chris Kessler
We worked with Jessica Nickler on our move with a dog from the US to the UK. Throughout the process, which was months long, she was very communicative and ensured that we were on track with all regulations and appointments. As it came closer to the move she provided very thoroughly prepared paperwork which was extremely helpful in hitting the tight timelines that the UK requires. Although a long and tiring day, our dog arrived happy to healthy to London! I would be quick to recommend Air Animal to anyone in a similar position.
Blanche Dahall
Air animals pet movers is the best company that I came across In Virginia. The trip was so long for my dogs, 37 hours of travel. My contact was Jessica Nickler and she was so helpful. Thanks so much Jess you are the best and you really did a fantastic job. We are safe and sound in Mauritius and we will always praised you for the great support.
Emma Weeks
I recently moved my adult cat from Florida to the UK. Air Animal were great and total worth the cost. They took control from day one and even though i had already booked my flight they got her on a flight at the same time. At all steps they were informative and happy to answer questions. Without Deandra's support I cannot even imagine how stressful this could have been. Thanks Air Animal, Luna is happy in her new home!
Erica Kuligowski
Thank you so very much to Jessica Nickler!! She moved our cat, Reed, from NYC to Australia during a pandemic! She had to work with our cancelled flight plans and delayed travel and she was amazing! I am so grateful to her for her professionalism, responsiveness, and all of the work that she put into our complicated move! I would absolutely move our pet with Air Animal again -- and specifically ask for Jessica! Thank you for taking such good care of our little Reed. I am forever grateful!
megan garland
We had Maria, who we would highly recommend as your pet mover! She was clear in her communications and kept us up to date. We had a complicated move in the middle of COVID19 getting our dog from Seattle to Amsterdam. We weren't even sure it was possible given the circumstances, but Maria made it happen! It's a complicated process flying an animal, but Maria did everything behind the scenes and we are so happy and satisfied with the results. Thank you so much Maria!!
Kate L
Air Animal is a great company that truly cares about pets. They coordinated every little detail from start to finish and ensured our dog arrived to our new home safely and quickly. We had to take a slight detour in order to avoid major weather, but they were able to change plans at the last minute with ease (I’m sure it took some creative coordination on their end!). Cory Robinette kept us posted with daily updates and sent pictures of our dog in transit, which really went above and beyond our expectations. It was fun seeing our dog in different cities around the world and knowing they were well cared for.
Air Animal treats each animal as if it was their own, and you can really tell they care about you and your pet. We will be using them again in the future.
Loretta Lurer
Air Animal moved our 2 German Shepherds aged 10 yrs & almost 8 yrs to Bangkok Apr 27-29, 2019.
They arrived in excellent shape - better than we did. You’d never know they’d been through such a long trip.
Jessica handled every detail from flights to all necessary paperwork and instructions. She answered all our questions and was very patient with us.
I still cannot believe how competent she and the company are.
Moving pets? My advice: RELAX AND LET JESSICA AND ANIMAL HANDLE IT ALL.
Gwen Tan
It was very stressful for me to move my dog from USA to Singapore due to the amount of paper and datelines we have to fulfill. However, everything changed after I contacted Air Animal and Jessica Nickler is the best person I could ask for to help me in this relocation. She explained to me in details what needs to be done, gave me timelines and detailed charts on my pet travel schedule. She answered all my questions fast and without hesitation. I must say she is very experienced and made this experience very pleasing for me. My pet landed in Singapore safely via Lufthansa. Once again a very thank you to Jessica from Air Animal.
Megan Weitz
We originally worked with Cory in 2015 to move our dog from the U.S. to the U.K. After a well-organized, well-orchestrated successful move, we knew that we would use Cory again. Last week, Cory managed another successful move getting our senior Labrador back to the U.S. and had to organize it quickly before the weather became too hot for her to fly. The process was easy from start to finish and everyone that we worked with was extremely helpful. Even the person who transferred our dog from the airport to her destination said we were working with the best company. I highly recommend Cory and her pet relocation services.
Del Stocks
Jessica,
I wanted to write to say thank you for your help in getting our three pets to the UK in September.
My wife and I were talking just yesterday and were in agreement that we would have been really stuck without you!
From arranging pet inoculation paperwork to sending to the USDA, and to instructions for drop off and collection – excellent!
While the problem that arose was out of our control and the animals were awaiting release in Heathrow for about 20 hour longer than we all would have expected, you and the team in the UK were exemplary in taking control of the situation and doing what was needed to get the animals released, while all the time keeping us informed.
I could not recommend your services highly enough
Holly Peacock
We worked with Jessica to move our two dogs internationally, and it was an excellent experience! Paperwork was smoothly handled, instructions were clear, and our dogs got there perfectly! We absolutely recommend Air Animal for your pet moving needs.
Daisy Shen
After a long battle with the airlines and doing a cost analysis comparison with all of the pet shipping companies, I chose this company with only 3 weeks to ship my two dogs from US to Italy. Even so, Rosa was amazing in helping me and easing my anxieties. They took care of so many details, and Rosa was incredibly responsive and helpful when we were on a time crunch. I wish I had gone to them sooner instead of trying to do everything myself. If you're military with more than one pet trying to go overseas, I highly suggest investing in this company. Trying to coordinate with US Airlines and yes, even Lufthansa, was a nightmare. Save yourself the headache.
Chantal Wanten
It was a wonderful experience working with Air Animal Pet movers. We have 3 cats and a doggie. They came, picked them up, went to the vet, and hosted our pets until they arrived in our new home .. 2 days. They sent us photos on a regular basis so we could follow what was happening. Every single person we dealt with, either through email or in person was very nice and clearly loved the animals. The crams were clean and fully equipped. Paperwork handled efficiently. Great experience!
Silke Santana
Air Animal was engaged by my employer to relocate my 4 cats during my transfer from the United States to Europe. It was extremely difficult for me because 2 of the have special needs. Additionally, due to the Covid conditions and the veterinary authorities making an error on the health certificate, they were delayed an additional week. Air Animal (Rosa V.) especially managed to juggle all of the challenges and to provide updates for me as well. In the end, my 4 cats arrived safe, well and healthy. All of them took less than an hour to start exploring, using the box and drinking water. I am eternally grateful for the service and attention my cats and I received from Air Animal.
Joshua Alderson
Its gonna be my first time moving my kitty with me to PR since having her, cathy was the one who helped me every step of the way and she was a blessing!, patient AND understanding. I am so happy to have been recommended to these people at such a small window of time to see my family. Would definitely recommend!.
Zak Jones
Air Animal Pet Movers was given a very glowing review by my local veterinarian (West Alabama Clinic - in Houston, TX). And with good reason!!! We had multiple difficult issues to navigate getting our elderly labrador to London from Houston. (missing bolts on our kennel, UK rabies vaccination requirements changed just prior to departure, summer heat issues, etc) Deanna guided us (and a third party dog-minder through it all with ease) She created an efficient and low price solution that brought "Arny" to our door quite soon after the plane touched down. I highly recommend this service to anyone looking for shipping their dear furry friends.
Paul BB
We cant praise Air Animal enough. They helped us relocate our dog from New York to London and have been so helpful throughout the process. There is no way we could have done this without them and special thanks to Deandra who was our primary coordinator. Deandra arranged everything and even coordinated with our vet to arrange appointments and made sure all documentation required was Fedex'd to the appropriate parties. Air Animal collected our dog, arranged all transportation and liaised with all parties, keeping us informed throughout the process. Money well spent!
Betty Sandberg
Air Animal has provided us with updated details and assistance throughout the complications of pet travels in the international system. Your pet must have a passport, Veterinary visits timed according to departure, food, water and traveling crate preparations - many details go into the safe transfer of pets. Jessica has helped us with several international pet flights, and we depend on her devotion and that of her team for the safety of our pet as it travels alone as cargo. Air Animal is our only link to her safe arrival.
Julie Parker
Our experience was wonderful from beginning to end!!! Cathy was awesome - very thorough and a great communicator. She explained each step, sent us tips and info to help us make sure our babies would be well prepared for their journey, checked in with us (after normal office hours, even!) to make sure we knew things were going okay and even took care to expedite us a new crate when we discovered one of them had been damaged in transit. Their partners that transported our boys to and from the airlines were professional and helpful and took special care to make sure they were well taken care of! I can’t say enough good things about about Cathy and about our experience with Air Animal! We would definitely use their service again in the future and highly recommend them!! A+
Lourdes Rodriguez
Due to a relocation and the thought of having to send my fur babies in cargo section of the plane was nerve wrecking but after working with Jessica De La Nuez from Air Animal and upon their safe arrival, I would definitely contact Jessica again and strongly recommend her to others in similar situation. Jessica is very knowledgeable of the process and was quick in responding to my numerous questions and concerns which was very comforting to say the least. Thank You so so much Jessica and may God Bless You for the work you do to ensure all fur babies are safely and securely reunited with their loved ones. You will forever be in my prayers!
Sandy Munoz
My English bull dog made it safely driving across country. I think overall it was good experience but the only thing I would have them work on is communication. I felt I had to constantly call to ask about the next steps. The driver was great by sending me pictures of my dog and returning my call quickly to provide me updates. I would definitely use them again.
John Fernandez
We have recently relocated to and from Ireland. The process had detailed paperwork and we were very concerned as our dog Blizzard was getting on in age. Air Animal Pet Movers made the process very easy and took great care of Blizzard. Air Animal Pet Mover’s Cory Robinette took us step by step through the process going both to and from Ireland. In both cases Blizzard arrived at his destination refreshed, clean and well-tended to. Cory kept us informed during Blizzard’s trips of his status and anticipated delivery times. We couldn’t have asked for a better experience.
Muhammed Faraj
Air Animal handled the shipment of our cat from Erbil, Kurdistan to Netherlands. Despite all the difficulties and numerous obstacles, Cory and her team stayed positive and made sure there are several plans for our pet's transportation to her home. It was a lengthy process that was handled very well and with plenty of care. Our little one has made it home this past week and she's feeling absolutely great and as relieved as anyone can be. Thanks again to Air Animal, their partners, and Cory for being so considerate throughout this journey.
Lia Kelly
When we had to move, using Air Animal for my kitty's relocation was the only option considered. When doing research, I learned that Air Animal was well respected and had a long track record of extremely successful moves and very satisfied clients. I am now another of those happy and satisfied folks, because Air Animal was professional and compassionate every step of the way. Cathy was always ready to answer any question or concern, and there was constant communication with me during the journey to ease my mind. I would never hesitate to use Air Animal again in the future, because their service is personal and professional, and they always have your pet's well-being at heart.
Craig Schwartz
Jessica was great in getting my Mom’s cats - Lexi and Alexa - from Tampa, Florida to Richmond, Virginia...cats arrived as advertised. Also, Jessica was very helpful in coordinating the required documentation from the Vet and to seeing that the cat’s boarding place was always in the loop. Finally, Jessica provided frequent status updates, to include on the travel day, which were very helpful and appreciated by my Mom.
All in All - well done, Jessica - I will highly recommend Air Animals to others, and will not hesitate to use them again.
Thank You,
Craig Schwartz
Tammy Mencel
The team at Air Animal Pet movers did a great job moving our dog to Hawaii. They made sure we had all the required paperwork and that it was correct. They also coordinated with a local company in Hawaii to deliver our dog safe and sound. Highly recommend working with them!
Kari Gardner
Rosa was the most perfectional person I’ve ever worked with in such a stressful situation. I was put into such a rock and a hard post on trying to get my dogs to me and she was so understanding and patient with me and my family every step of the ways. The paper work sent to my vet for the dogs certifications was so well don’t the vet knocked $200 dollars off the final bill and stated that because they did such a great job it took hrs of paperwork away from them. They also stated that any military member needing to get their pups shipped they will recommend this company and I will as well. An amazing job done.
Dani Gibson
Upon a recommendation from my vet, we used Air Animal to coordinate our dog's move to London with us. My document specialist, Ritzy, went above and beyond; a last minute hiccup with my dog's vaccination record was discovered. She contacted the USDA just as their offices were about to close and got the issue cleared. I would recommend Air Animal to anyone looking to transfer their pet overseas due to a relocation. Their attention to detail is impeccable.
Ed Dere
I used Air Animal to move my cat from Rhode Island to San Francisco. They provided excellent instructions and kennel for my furry buddy to fly in and took good care of him. My only complaint was a lack of communication. Some specific questions were never answered and I wasn't notified when my cat arrived in San Francisco (which was 2 days before I arrived).
Overall, they got the job done without any problems and helped with my coast-to-coast move.
Garrett Triplett
We've used Air Animal Pet Movers twice now. Jess was always great, responsive and understanding. We really appreciated the help getting our cat to/from Singapore (so many requirements!) and our dog from Texas to Virginia in the summer. Thanks!
Jeanie Handler
Air Animal Pet Movers did a great job helping me bring my Rhodesian Ridgeback from the U.S. to Taiwan. Mini bumps in the road with the vet were promptly fixed. My dog is like my baby. I would definitely trust the movers with her again and reccomend to anyone.
Seth Kerr
My wife Deborah and I are a military family that just recently moved to East Africa for a new assignment. We have two black lab/ collie mixes that are our fur babies and there was no way we were leaving them back in the states. After a lot of research and quite a few long conversations with a variety of pet moving companies, we decided on Air Animal and we DO NOT regret it.
Melissa Cortes was our pet moving representative and she took great care of us and our dogs. She was highly responsive to our barrage of questions and concerns. She also interacted very positively with our veterinarian and family (they were watching our dogs while we got settled here). She did A LOT of work for us.
Our dogs just arrived last night to this far flung corner of he world. They're happy and healthy so we are very pleased with Air Animal and Melissa.
There WAS a slight hiccup with making sure that we had the most up-to-date paperwork for the specific country we were moving into. Just make sure that you as pet owners DOUBLE CHECK that you're aware of the most current paperwork and requirements for entry into the country that you're moving into. This requirements can and do change frequently.
As far as prices go, it's going to be expensive moving your pets overseas regardless of what company you go with. We had quotes from 5 separate companies all in the $4000-$8000 dollar range. We ended up paying around $4500 with Air Animal plus miscellaneous other fees as part of the process. The quality of service though justified the price in our minds.
Please feel free to contact me personally if you want to know more. I'm happy to talk about our experiences moving our dogs overseas and specifically Air Animal's role in that. It's a daunting and scary process but if you plan in advance, it's highly do-able to bring your furry little friends along with you. Africa is already feeling more like home now that we have our dogs with us so well worth the effort and cost!
Seth & Debbie
Kevin Brown
Air Animal did a great job of transporting our dog safely from the US to the UK. Rosa knew what she was doing every step of the way and I felt very confident in her knowledge and expertise. Everything went very smoothly and he arrived having been very well taken care of!
Michelle Menhinick
We moved our 11 year old husky x boarder collie from Tampa Florida to Canberra Australia 12 months ago. We were extremely worried about transporting such an elderly dog on such a grueling flight and then the quarantine period in Australia. Dr Wolf and his staff guided and supported us through the entire process that went well beyond a normal business arrangement in caring for our old dog and our family! Thank you Air Animals you were wonderful!
Tee Latsch (Tee)
Jessica Nickler is absolutely fantastic
Took care of everything even when we had to change our flights to the UK and leave our girls behind for a few days. They were put in kennels in Atlanta until their flight to London
Cant fault the service and we highly recommend Air Animal to anyone.
Our Babies arrived safe and sound
Class A service all round 🤗
Jackie Pfeiffenberger
Cory was great coordinating our international dog move. She was clearly well versed in pet air travel and was always quick to reply to any questions or concerns I had. It was clear that she was very concerned about my pet's wellbeing.
The best feedback we recieved was from the veterinary office who performed the USDA exam. They said they would recommend Cory to all their patients doing international moves.
The handlers who transported our pup to and from the airport were clearly animal people and wanted nothing but the best for our 'little man'.
Thank you Cory! Our pup made it safe and sound thanks to you and your team.
Donny Londono Manager
Jessica Nickler is the reason my dogs and I are safe in the UK from Los Angeles!
All the vets could not stop raving about how thorough, coordinated and professional she was!
From the paperwork to the pet taxis from the air port, Jessica was on top of it, IN A PANDEMIC MIND YOU!
Thank you Jessica, when I am ready to go back to LA I will be giving you a call! ;-)
Donny Londono
Nelson Martinez
When I first called Air Animal they assigned me a case worker; Rosa. It took me a few weeks to decide to ship my pitbull to PR. Once I decided to ship my dog to PR, Rosa worked every single detail of the move and it was always very attentive. Never missed a phone call or left questions unanswered ! My pitbull was well taken care of by the Air Animal associate in Miami. She sent me texts and pictures of my dog regularly. Based on my experience with Air Animal, I highly recommend this company if you so choose to have your mascot ship anywhere in the world. Thank you Air Animal, Rosa and Kriss for taken good care of my beloved pitbull: Chena.
Jalapeno Farts
I had a great experience with this company. The price was awesome compared to some other quotes I got and the service was phenomenal. Jasmine went above and beyond what I expected, even providing her personal phone and email for emergencies. Our move was rather complicated with missed deadlines for microchips, travelling across the US before leaving for Germany, having the cats with family and the dog at a boarding facility, etc. Air Animal took care of scheduling vet visits, handled all paperwork, assisted in getting the right kennels... too much to squeeze into this review. All in all, it was great service for a price that we would have had a hard time beating had we decided to handle it ourselves. The added bonus was that our pets had an 8 hour direct flight while we hopped on 3 planes and spent 30 hours travelling. I will use Air Animal again should we have another major move coming up.
Alicia Kemp
Oh. My. Gosh. Air Animal is amazing! When you first get your quote, it's a bit daunting if you're moving overseas. My transport manager Jessica Nickler was SO accommodating and patient with my endless amount of questions, and she went above and beyond to make the move for my pet as stress-free as possible. She went with the flow every time I changed my mind on things, and was organised to the MAX; so much so that she seamlessly directed my veterinarian on the correct steps to take all the way from the other side of the country! When it was go-time, she gave me a more direct way to contact her, that way she could keep me updated in real time, even after regular business hours. I will always recommend Air Animals to people in need of a pet mover, as it's my opinion that you won't find better quality service anywhere else.
Valerie Wilson McCarthy
We have worked with Walter and team on two different international cat relocations and they are absolute first class. Their attention to detail is superb and they are extremely professional while also offering a warm personal interaction. As a former long-time vet, Walter offered credible guidance on how to make our cats as comfortable as possible given the circumstances. And Walter and his team have done pretty much any pet transport you can dream of, so our seemingly complicated international move was straightforward to them. I hope we don't have to move again anytime soon. But if we do, we will be calling Air Animal again to help.
Traudel Brodrick
I have used the services of Air Animal in the past and once again
their caring and knowledgeable Staff made it run smoothly.
I especially like to thank Jessica Nickler ,for without her expertise
and caring we would not have been able to make our Flight.
Thank you to all who helped us . Wonderful Company and Staff
Michele Ross
We had a great experience with Air Animal Pet Movers - Tampa! The attention to detail and the love they showed our dog was exactly what we needed! The relocation from Houston to Dubai went incredibly smooth and our dog, Thor showed up like it was just another day and joyful to see us! Thanks again!
Theresa Shin
We moved our cat Envy to Beijing from Kansas with the help of Air Animal. The whole process went as smooth as it can be. Despite the fact that our departure date was not fixed until the last minute, Cory from Air Animal worked with us until the end. We were notified every time our cat was to leave or arrived at the airports. She flew out of Kansas to Chicago and stayed overnight there before flying to Hong Kong. We knew the number and time of the flight each time. Envy stayed in Honk Kong for the night and came to Beijing the next day. Cindy waited Envy to be released at the air port cargo section for hours and delivered her to our apartment door! We were so happy to see her. We are very happy with Air Animal service and would recommend them to others who need to transfer their pets internationally.
Ben
Firstly, our two cats made it safely and arrived in Brussels. All of us made it to our international final destination in a more or less timely manner.
A few things that made our trip more stressful than expected were the inaccuracies in the paperwork and information given to us. These were the problems we ran into from start to finish:
1) The address, pickup, and drop off location in Chicago international airport was incorrect. The paperwork said that the location was in Terminal 1, when in fact it was 15 minutes away (by car) at a separate facility. The phone number was also incorrect, and no one at that number could tell us where to pick up our cats. When I reached out by text, I was told that we could pick up the cats near the baggage claim, which was not correct. This caused significant delays in finding the cats and bringing them back to the hotel.
2) The address (including warehouse number), company name, and pickup location in Brussels airport was inaccurate, causing further significant delays in finding the cats. It was by sheer luck and probable guess work we found the correct facility.
Traveling with pets is extremely stressful and these issues listed above only added to the problem. We are disappointed that so little time was put into verifying and thoroughly vetting the details of the trip, considering the high cost of doing business with the company.
Having said that, one's experience may be determined by the movement specialist you are assigned to. I am partially open to using this company again in the future.
Felicity Moore
We have moved our giant labrador Wallace from London to Seattle recently and the experience we had with Air Animal was amazing. This was Wallace's second flight of his life and we did the first flight from Toronto to London ourselves and it was really stressful. Having Air Animal with us for this move and helping us manage it was a night and day experience! They know their stuff and are thinking about any issues with the transfer from kennel size, border processing and details, timing with your schedule and flights, as well as your pets, to ensure everything runs smoothly and they can react and pivot when things change on your end to ensure your pet is supported and being thought about the whole time. They are on hand to answer any questions and are incredibly responsive (even late at night and across different timezones!) They understand the physical and emotional needs of the pet and made sure that Wallace had time to stretch and relax before getting on the plane and did everything they could to get him to us as quickly as possible on the other side. They gave us tips on how to prepare him before the flight and acclimate him once he has landed with check ins once he had settled in. I was definitely more worried than Wallace was in the end and thankfully I had nothing to worry about :) Your animal is in excellent hands with this service and well worth the investment for your peace of mind and their comfort and safety! Thanks so much you guys xx
L M
Jessica Nickler got my ferret from Alabama all the way to London. Air Animal was great with handling all the important details that I could not have done my self. Highly recommend.
Chelsea Omoss
Air animals pet movers Tampa took such good care of our cat when moving him from Los Angeles to Seattle. I was so nervous about the process, but Cathy put my mind at ease by answering every question I had right away. The company sent us a flight carrier to keep. Which was one less thing to worry about during the move. Our vet gave us tranquilizers to give our cat during the flight, but Cathy instructed that they could be bad for our cats heart. I was so grateful she was looking out for him. The company picked him up the day before we moved and delivered him the morning after our move. We didn't have to worry about a thing. Which was nice since we had 2 babies and so much luggage to get through the airport. Our cat was delivered with no signs of trama and after a few hours he went right back to his normal routine. I highly reccomnend using this company.
Dave Viola
Moving your pet is a very worrisome proposition. Melissa and Air Animal were great and made the process far less stressful. We will use Air Animal again.
T O
My family and our boxer Marley were moving to Germany in March. I started searching the web and collecting estimates from various pet movers. After seeing the cost we decided to arrange moving him ourself. After exhausting weeks on the phone with various airlines and never getting a "sure" answer about each airlines shipping procedure we decided to go with Air Animal. At this point I can't recall the reason I chose them -- it may have been Maria Nickerson's nice emails which were very explanatory or her patience with my never ending questions about fraud and safety. One of the things I liked about Air Animal was I had the option to "move" Marley myself which means Maria did all the paperwork and I got him to the airport and picked him up. This saved us quite a bit of money as well as Maria providing me with options for drop location. By driving Marley to Los Angeles I saved a few hundred dollars and provide him with a direct flight rather than ship him out of Phoenix where he would have had a layover in Houston. However, she was always available for reassurance or guidance about the process. I can't lie -- the cost was painful -- but the piece of mind was priceless.
Cheryl Dodd Baldwin
These people are wonderful!! They helped make our taking our puppy to our home in South America easy. All the needed paperwork was in place, and we had no problems. If you are moving pets abroad, let these people help you. They have been doing it for many years, and will save you the headaches and worry.
Anne Gundersen
Nikki flew from Denver to Oslo with Air Animal handling all the arrangements and paperwork, start to finish. They did a terrific job and Nikki arrived in great condition. I would not hesitate to use Air Animal again to transport my dog.
Nora Thompson
Air Animal was wonderful and got my 10 year old beagle mix safely home after living overseas in the UK. Their partners on the UK side were exceptional and took wonderful care of my girl. I would highly recommend Air Animal if you are moving with a pet!
Stephanie Richling
Jessica was amazing at coordinating our dog's move to New Zealand during the pandemic with constantly changing rules. We were so pleased with the care she took to make sure his trip went smoothly and he was well cared for en route.
Nathan Alore
Cory and her team were absolutely wonderful to work with. As we embarked on our adventure to moving to the UK with our two dogs we were very overwhelmed. Cory organized, communicated and managed every document needed by the UK in order to allow the dogs to travel and get through customs successfully. Cory also coordinated with our vet to make sure our vet had all the approved documents, clearly labeled info that needed to be filled out, signatures needed and addresses where to send these documents. For anyone who has or hasn't traveled to the UK it is extremely difficult to bring in pets.
Cory is the best!!! Every question i had (I had several) was answered quickly, professionally and honestly felt as though she cared more about my two pups more than myself (nearly impossible, btw). I would recommend having her help if you are traveling to another country, and if you are traveling to the UK specifically, you must use AirAnimal. They are worth every penny.
Joann Churchill
Air Animal Pet Movers gets a 5 star rating from me. Maria Nickerson coordinated the move of my cat from Tampa to Hawaii and it was no easy task...rules and regulations required by the state of Hawaii can be daunting. Maria performed her job with the utmost patience and professionalism! And, I had a happy cat when she arrived in Honolulu! Thank you Air Animal Pet Movers !
Nina St. Hilaire
I cannot praise this company enough! Cathy Jenns was beyond helpful and answered my millions of questions about moving our two brachycephalic dogs from New England to Hawaii. She even helped me troubleshoot a very difficult vet tech issue! Thank you Cathy Jenns and Air Animal Pet movers for getting my dogs safely to Hawaii despite all of the strict Hawaiian guidelines and personal difficulties. I highly recommend Air Animal.
bradley krise
We had a wonderful experience from pickup to delivery. We were so worried after reading all the horror stories online that we'd end up with two dead dogs. My worries were put to rest with the professionalism and genuine care taken by everyone in the process. I was very confident our dogs would have a good flight and that they would be there to greet us at the end of a long flight. So happy to have used this service and highly recommend.
A Perez
I can't thank enough the lovely ladies that work here. Early day I called to see see what needed to be done to be able to take my 13 yr baby from Tampa to Dallas later that day. Long story short a Health Certification something or another was needed in which they needed to contact the Humane Society for specific information from previous vaccinations etc. When we came in for the checkup later that day, the girls were working at it, calling, emailing, faxing back and forth...getting all the little details needed for that sheet the airline didn't even end up asking for! (American Airlines in case your wondering). In less than a workday the girls somehow managed to get it all done. We ended up making the flight that night and all was good. The doctor was great as well. If I remember correctly as he walked in with his canes...he has been doing his job for 57+ years. The whole experience was a refreshing surprise in such a stressful times. It's rare you receive such genuine customer service. They love what they do and it's not only seen but also felt. Thank you, Vanessa, Jasmine, doctor and everyone else for making what seem impossible happen.
Sharon Kay
Moving our 3 large dogs from the east coast of USA to Australia was very daunting. I got to a point where I needed help. I researched and chose Air Animal Pet Movers. Jess was assigned to my lot. She did an amazing job, especially when we had trouble on the first leg on United Airlines. I truly don’t know what I would have done without her and her local associate to get my boys on that plane. All my fears were put to rest when I recieved photos of the boys at the LA location where they overnighted. Jess went through in detail what I could expect through the process of quarantine in Australia. A big thankyou to her and her team.
Sharon
Chief, Ceasar and Butters
Bibi Kalaani
A special thank you to Air Animal! After being separated for almost a year, our long hair tabby Maxi finally made the long journey from Cincinnati, Ohio to La Baule, France, which required a domestic flight, an international flight to Paris, and a 5 hour drive to the Western France seaside town of La Baule. Air Animal’s Cory Robinette was excellent during the process - very professional, caring and reliable. Maxi arrived refreshed, clean and well taken care of. Within a day he adjusted. When it's time to move back to the US we will choose no other but Air Animal. Thank you so much Cory and her team!! We are so happy to be reunited with Maxi:)
Wendy Damsker
Love Air Animal! Very kind and caring drivers who have safely moved our 15 year old Standard Poodle and 2 year old Golden Doodle multiple times back and forth from Florida to Colorado. Cathy is always so efficient with the scheduling and a pleasure to work with. Would (and do) highly recommend Air Animal.
Jerry Morgan
On our recent move to the Hawaiian island of Kauai from Texas, we utilized Air Animal to ship our parrot. Cathy Jenns was our coordinator, and she was an enormous help to us throughout the entire complicated process which included permitting, air cargo arrangements and transfers, coordination with the vet where our bird was quarantined, etc. per the State of Hawaii’s requirements to admit a bird. Cathy was with us every step of the way, helping with every issue that came up while staying in constant communication with us. We are now in our new home with our precious bird and can’t thank Cathy and her Air Animal team enough for all the help to make it possible.
Cat Yaris
I have used AirAnimal twice now; once to move my two cats to Australia and then back to the US. Aus is insanely complicated with quarantine and what not and AirAnimal handled it smoothly and effectively. I was also terrified of such a big move for them and the lady (Jess) there handled me confidently and provided clear updates. It was wonderful, any hiccups were instantly resolved, and well worth the money. Moving back home was just as easy. They definitely put the animals first and make sure temperatures and routes are safe for pets. I will always go back to Jess for moving my cats.
Nelson Martinez
Rosa (Air Animal representative) is amazing. They moved our beloved pet twice (from US to PR and vice versa). Both times the move and care for my pet was amazing ! Very smooth transition and excelente care for my pet. Highly recommend Air Animal to transport your pet any where in the world.
Shyeilla Dhuria
We recently relocated from Hoboken, NJ to San Francisco, CA and used Air Animal Pet Movers to relocate our elderly dog, Bailey. We were very nervous and were not sure how she would handle the travel at her age (11 years), with her weight (100 pounds), and in her condition (diabetic with hip dysplasia). Cathy was our point of contact from Air Animal and she explained the process to myself and my partner over the phone. We did not catch everything in our initial conversation so we sent a lot of follow-up emails and Cathy promptly provided answers without seeming annoyed with all the additional questions.
We emphasized to Cathy that Bailey would need special handling because of her age, weight, and hip dysplasia. We needed to be sure that she could travel with bedding or a lightweight comforter in a travel crate that was large enough to fit her comfortably so she would not get stiff during the 6+ hours of travel. Cathy worked with the airline to get us information about what would be acceptable for the travel crate. She also made arrangements for the travel crate to be shipped to our residence ahead of time so we could test out the bedding and get Bailey used to crate before traveling. We also told her we needed to be sure that the people taking care of her would be patient, allow her to rest frequently during walks, and make sure she did not jump or run. She put us in touch with the pet handler for at the origin (EWR), Anthony Graci, to help alleviate any concerns we had. Anthony came to our house to meet Bailey and to go through the process of what would happen with her from the time she went to his custody to the time she boarded the plane. He reassured us that he loved animals and it was clear to see how passionate and committed he was to taking care of the animals he has transported.
Reassured that Bailey would be in good hands, we moved forward with Air Animal. Cathy provided an itemized list for every charge that would be assessed; there was also flexibility with allowing Bailey to stay at Anthony's home for 1-2 nights before flying (needed because movers were coming the day before flying). The itemized list of charges is noteworthy because we checked two other pet transport companies and one provided an estimate that was more than twice what Air Animal charged but did not provide a breakdown of costs to help with comparing prices; another company did not provide any breakdown of charges and did not give an exact estimate.
Everything went smoothly from when Bailey was picked up at our residence and taken to Anthony's home. It was nice that he sent us pictures so we could see how she was doing. At the destination (SFO), we got a call from the pet handler/driver soon after Bailey was received and she was delivered to our residence in San Francisco. This was great, except it seemed that the pet handler was unaware of Bailey's special needs. He seemed surprised to find that Bailey kept laying down and would not walk when he tried to get her to relieve herself after she was received. We had communicated that we use a harness to assist her in these instances, but the pet handler was unaware of this. He also seemed surprised that Bailey could not jump into the van and he needed to ask another person for assistance to lift her travel crate into the van for transport. We were really disappointed that this important information and the extra care that Bailey needed was not considered at the destination.
Overall, the services provided by Air Animal were truly outstanding and I would recommend them for use for pet transport. Thank you to Cathy and Anthony for taking the worry out of moving our pet across country! The main reason for giving 4 stars is because there is room for improvement with respect to communication. There was sub-optimal communication at the destination and important information was not shared properly. I would also suggest that the pet handlers have a pet ramp handy for these types of situations with elderly and large dogs.
Sharice J.
Jessica De La Nuez provided excellent customer service and support throughout our transition. She was available to answer questions and shared resources to help ensure the safety of our pets. Glad to have used Air Animal Pet Movers and had Jessica as our coordinator.
Nancy Rosario
Thank you Rosa Vazquez, you are the best 😊 I can not say how Happy we were with your service, we will always appreciate your interes, dedicación, your immediate action, on transporting four cats with the problem of the pandemic. You always kept us informe and if there was a delay, you were there sending text mensajes on saturdays and sunday. The cats were even taken to the owner front door from Puerto Rico all the way to Germany. We can never regret your dedication and service.
Air Animal Pet Movers, must be proud to have you. JOB WELL DONE.
Marcus Carmo
Thank you Air Animal team for being so responsible and treat our buddies with such love and tender. You took care of the most important portion of my move to Miami and I couldn't be happier than I am with your services and attention. See our dog arriving home safe and sound is priceless!
steven smith
This is an excellent company to work with and would highly recommend them. They were professional throughout the whole process. They treated our 2 dogs as if they were their own. Our dogs traveled more than 3000 miles and were in super condition by the time they arrived at their new location. Thank so much air animal pet movers for all you did.
Jamie Jenks
Fantastic experience with these movers, as well as the contracted company (Precious Pets) they used to facilitate ground transportation for our two cats. Completely professional, and Jessica was a pleasure to work with. We'll definitely use their services again in the future!
Christine Lawrence
Amazing service! We have used Air Animal twice in the last 5 years to move our cats to Germany. The process was simple and we were always able to get in contact with Deandra and always received a prompt response, even after hours. I would highly recommend this company!
Joanna Wilson
The absolute BEST pet movers!! I was so nervous about moving our cat from the outback of Australia to LA but everything went better than we could have imagined. Cory and the team made the whole process so clear and easy and worked around my forever changing schedule. We had constant updates with pictures and videos which was so so cute. Meg arrived happy and clean and relaxed. Couldn’t have been better. THANK YOU xx
Mia SV
Air Animal made an otherwise stressful, cross country move very easy. Cathy was so patient, and understood that I was nervous about my dog being transported. She worked so hard to make my timeline and I cannot thank her enough! Excellent customer service!
Jane Dennis
Air Animal helped us ship our British Bulldog home to the UK - very helpful, they know their business and as a result our beloved pet, Elsie Bulldog is home safely. Thank you Air Animal/Jess
Gail omullan
Recently, we employed Air Animal to move our beloved Great Pyrenees, Isha, to the UK. The assistance we got before we left was comprehensive and our vet said they provided some of the easiest to follow paperwork she had ever received for transporting a pet internationally. It seemed to all go like clockwork. We paid to have someone meet us at the Houston airport. He was helpful and got Isha checked in without any issues. We boarded the same flight to Heathrow and arrived at the Animal Reception Center as directed. Unfortunately, that is where the ease of transport began to unravel. Long story short, the Heathrow Animal Center had made a decision on Monday of the week we arrived to begin refusing entry to any US animal hat did not, in their opinion, precisely meet the rabies vaccine requirements as interpreted by the UK. They made this arbitrary decision without notifying any company who regularly transported pets into the UK. Due to this rule reinterpret, they denied Isha entry. Once the Center told us they were refusing Isha entry (and very rudely), our contact at Air Animal (Jess) leapt into action. It was barely 7:30 am her time but she was on it and worked tirelessly throughout the day trying to get Isha released. We worked with our vet who vouched for Isha's initial rabies vaccine & microchip (the timing of which became the issue - not that she did not have them). While we contacted vets, Air Animal worked through their UK counterparts to try and get her released from Heathrow. Unfortunately, Heathrow refused to budge. After 5 long, grueling hours at the "Reception Center" (which should be renamed), Isha was forced into a 21-day quarantine and another unnecessary rabies vaccine. So you may be wondering - why I gave Air Animal a 5-star excellent rating - well it's simple really. You expect everything to go completely as planned on the day and most times I am sure it does. But where a country does something unexpectedly (as happened here) you want the group you employ to be there for you. And Air Animal was in spades. They tried throughout the day to persuade the UK to honor their past practices; once Isha was refused they quickly posted the issue on their site to warn others of the reinterpretation and they arranged (and paid) for all of Isha's quarantine costs and transport to Scotland once she was released. All of this Jess did without any prompting by us. They wanted to make it right and help us any way they could. The place they arranged (a preferred UK supplier) for quarantine was awesome.
On the day, there were several other US dogs that were also refused entry and those owners had employed transport companies as well. Not one (and we knew the Texas company one person used) of the other transport companies assisted the dog owners to any meaningful level and certainly not at all like Air Animal. I am sure that most of the trips go perfectly but when they don't you want a team like Jess and Air Animal to be on your side. I could not recommend them highly enough.
Jordan Johnson
I highly recommend this company for any pet relocation. I had a little bit of a difficult ask with having 3 dogs and moving to Guam with all of the United petsafe changes. Cathy was so wonderful and helpful along the way, always got back to me in a timely manner, and overall made a very stressful and confusing move a lot easier.
Chris R
Navigating all the document requirements, timelines, and coordinating with our vet for our move to Hawaii without Air Animal’s assistance would have been very challenging. Cathy at Air Animal was easy to reach and always available to assist and help simplify the process.
Grace Kessler
Jessica Nickler at AirAnimal provided the most exceptional service. She kept things going at a steady pace, she was available any time of day or night, she kept calm when things got hard and she reunited our darling pet with us in excellent shape. The service couldn’t have been better!
Shaunak Kulhalli
Air Animal helped move my pet from the US to India. They did it on short notice and were extremely helpful. I would highly recommend them for your pet relocation needs
Adam Parsons
Excellent customer service and communication. Our dogs made their trip safely and we felt fully confident in every step as the team at Air animal kept us fully informed. Cathy was amazing. Thank you so much!
Alma Alling
I highly recommend you using Deandra Dwyer,
International Move Specialist with Air Animal. We moved our two cats from Houston, TX USA to Oslo, Norway and this was done in less than two weeks. Our cats were up to date on all their shots, were neutered/spayed and also microchipped which made the move easier. Deandra was able to explain and notify us of what steps we needed to make in order to make the move easier for us and the cats. Air Animal also has an app which allows you to update and upload documents for the move onto the app for easy access to the move specialist. Air animal was also cost effective and didn’t charge an arm and a leg like another company we looked into. Thanks again Deandra we are so happy to have our cats with us in Norway. We will definitely use Air Animal again on our move back to the US.
Heather Linton
Nilda is the person you want working on what you need for your pet. She is beyond dedicated. There was an accidental delay on my international health certificate for my dog. She stayed on it. She changed the shipping to overnight/Saturday delivery to make sure I got it in time. I got an email at midnight! about the update and the tracking. Nilda is all dedication and professionalism. I highly recommend Nilda with Air Animal.
Matt Chung
I tried to relocate my two dogs, Metric and Mushroom, from California to the UK by myself. Big mistake.
I had no idea how stringent the UK's laws were when it comes to importing pets. The day before I was supposed to fly, I went to USDA to get my certificate but was denied because I had the wrong form filled out - in addition to the wrong color ink (yes, they are THAT strict). I ended up missing my flight and rebooked it to the next weekend.
I found Animal Peter Movers on Google. When I called in, they put me in touch with Michelle Ramos, an international move coordinator. I explained the entire situation and within a few minutes, she sent me a quote - which I moved forward with.
Michelle handled the entire process - end to end. She worked directly with the USDA; she even mailed documents requiring signatures directly to the vet. The vet was extremely impressed; the documents had "post its" attached which made it very clear where and what to sign.
I'm now writing this review in the UK - next to Metric and Mushroom. Thanks Michelle.
Victor Villasenor
Excellent and professional service, they made the move of our dog as easy and stress free as possible and our Yorkie arrived safe and sound. I recommend the door to door service as it makes relocating a lot easier. Jessica de la Nuez was awesome and the fact that she speaks Spanish made it easier for us to communicate and understand the relocations process.
Stacy Lulf
I can’t say enough good! I was VERY skeptical at first and interviewed 5 pet movers. AirAnimal
Was very attentive, detailed, proactive, helpful, and took care of my baby exceptionally through the whole process. And my process was complicated!!! I had an International move of a CITES II macaw to Peru from Tampa...USDA vets, quarantines, inspections, federal permits, coordination through customs, US Fish and wildlife documents, pet passport, quarantine and inspections in Peru...AirAnimal and their partner Pet Wimgs made it SUPER smooth!! It was technically the hardest part of our entire expat move but Air Animal made it the smoothest and easiest!! Thank you to Jessica Nickler and her her whole team. AND, they were one of the best priced (5quotes!). Way to go Air Animal, Lucy and I thank you!!
Terri Neufeld
Thank you Air Animal Pet Movers - you made transferring our Golden Retriever, Mecky, from Luxembourg to Canada easy. He was safe and sound in the crate you sourced for us! Many thanks for your quick and helpful service. Terri
Donna Johansen
Jessica was fantastic at organizing every aspect of my dog Coffee's move from the USA to Australia. It was such a smooth transition for him and for us. I highly recommend Jessica and Air Animal Pet Movers.
Justin Cupler
Air Animals moved our two cats from Tampa, FL to Indonesia with no issues at all. They helped us every step of the way and had no issues giving us all the guidance we could ever want. I would recommend them to anyone :).
Kari
Cross-country moves are stressful and require lots of coordination, but Air Animal made getting our two Siamese cats, Bonnie and Clyde, worry free with door to door service and great communication. Well worth the price for peace of mind and way better than trying to drive pets that far in a car.
zoltan ribar
Jessica was very helpful with my dog’s move to Europe from the USA. I couldn’t of done it without her. She made it effortless. I would highly recommend Jessica at air animal pet movers. Thank you so much Jessica.
Zoltan.
Jean Walker
Rosa, my animal mover specialist, handled every thing, including the bumps, wonderfully. You get what you pay for, and this company knows what they're doing! I especially appreciated being kept informed every step of the way, which i found very reassuring.
Jodie Wells
We used Air animal ( specifically Jessica) to help us move our mexican rescue pup from USA to New Zealand. New zealand being the strictest in the world to bring any plant/animal matter into this is no easy task. Jessica put our minds at ease from the very initial email response and we knew Tiki was in good hands. She was organised and thorough, quick to respond to queries and always available when we needed her. I can't recommend this company and jessica enough, she is onto it and made the usually very stressful process as stress free as it possibly could be. Don't take chances going anywhere else, go with air animal and Jessica if you can, they're true professionals :)
Lindsey Lind
They did an excellent job with getting our two cats from the US to Germany. They moved them during the coronovirus pandemic and we had a few extra steps required and they handled everything with ease. The cats seemed un-phased with the move and are loving their new home!
mie petersen
We absolutely loved working with Rosa from Air Animal! She was helpful to every aspect and always available when needed. I highly recommend using Air Animal for your pets relocation :)
Jill Moore
I cannot imagine trying to relocate my 3 cats across the country without Air Animal. They made the very complicated process as easy & seamless as possible, and were excellent when we faced rebooking issues due to weather. Highly recommend!
Graham Crook
We had a great experience with this company transporting my wife's Poodle from São Paulo to Toledo. They took care of everything and kept in contact at every stage of the process. If you need to transport your pet then this is the company to use.
Anamarys Blanco
Have travel 3 times with my puppy in the past 3 years and they have always been very helpful and fast with getting me the necessary paper work. A little expensive but worth it if you want a place to do everything for you including getting your papers sign by the Florida Department of Agriculture.
Maridee Hunter
My four dogs were moved across country in comfort and safety. They were happy and healthy when they left one home and arrived at the other. The driver was very kind and helpful.
Lisa Musick
Dear Jessica and Karin-
WOW- I was hoping for the best, but couldn't have imagined that everything would go as smoothly as we could have imagined yesterday for our move from Switzerland to San Francisco. Sebastian and Ray were both wonderful to deal with on the pick-up and drop-off. Sebastian remembered Disco from our original move and Ray was able to wait with Disco while we got our baggage at the airport. He said Disco even fell asleep on his lap, snoring loudly while they were waiting in the car for us to arrive to the hotel!
The professionalism of your team was so appreciated, especially Jessica being available for texting on WhatsApp coordinating the pickup.
Would absolutely recommend you to anyone doing a cross-ocean move.
Michael Hatley
They made our relocation experience extremely easy, and they did a lot to ensure our pets we're comfortable! Everyone we worked with was extremely helpful and seemed to genuinely care about our pets. Highly recommend!
Janet Loomis
Jessica was wonderful and really helped ease our stress when it came to moving a family of 4 people & 2 dogs to Europe!
I will always recommend Air Animal when people ask!
Thanks for everything!
Elizabeth Schalkham
Jessica was a pleasure to work with. There was some kind of confusion day of delivery and even though it was Jessica’s day off she jumped in and handled everything to our complete satisfaction. Both dogs arrive healthy and happy.
Sandrine Cassier
We moved our dog from Atlanta to Hong Kong and thanks to Cory and all the people involved (in the US, Germany for transit and Hong Kong) we had a great experience. Our dog was delivered safe and sound.
TheHappynicole
Aloha Cathy Jenns,
It was a 5 star success getting our 11 year old dog and 2 mustache parakeets to Hawaii! Thank you for all your help we couldn't have done it without you!
Mahalo,
Ray, Nicole, Cheyenne, Bubs, & Dee
Nonie Fenner
I just moved two cats to england! I used air animal. They not only cut the original price I was given from another country in half and saved me $3000, but they also helped me in every step and way that they could. I would totally recommend them to anyone trying to move some pets.
Ryan Bosso
Deandra was a Godsend for our family. She held my hand through the entire process. Our animals arrived to London looking just like they did when we departed from them in Atlanta. We are extremely grateful that we came across this company! Thanks Deandra!
Michael Linn
They absolutely took away any worries about moving my pet overseas. Everything from the first vet appointment to finally receiving my dog in Europe was handled and well-communicated!
Travis Bach
I asked a lot of Air Animal and I needed a lot of hand holding. They did a marvelous job and were always very friendly with me.
Thanks for getting our Lettie to our new home.
Mickey Battle
Rosa was amazing from start to finish at helping us get our dog from The Netherlands to Chicago, IL USA. Highly recommended.
Amin Hemani
They have a website but no email address to contact them when they respond to u from website ! Phone calls quite often refer you back to the website or at best they indicate that customer will hear something from them in 3 days.
Can be quite frustrating.
Review is meant to highlight a concern from a prospective customer. I am sure they are very busy and hopefully this review will help them address this issue
Girlie Duenas
After searching online for a third party animal shipper,I came across Airanimal.cathy was very cooperative.when my dog bella reach her destination or departs she lets me know right away.great communication!i highly recommend Airanimal! Thank you so much 😃 …
JH h
Great services, Rosa did everything she could to get my mother's dog to the Dominican Republic. I couldn't be more please with the service. Highly recommended!
Lyndsey Huss
Air Animal took very good care of my five-year-old Boxer who traveled from the US to Switzerland, and always quickly responded to any questions I had.
Ann Bombard
Cathy and her team were wonderful to work with. They made sure my dogs were loved and cared for from door to door. I highly recommend!
Patti swanson
Cannot speak highly enough of Air Animal. They provided such great customer service and care. Would not have been able to make such a big trip without their help!
J P
Very professional, super helpful with all small details, very knowledgeable lady at the front desk and i believe they genuinely tried to save me money!!! Overall great experience and co pany to do business with!
Carolyn McNamara
Jessica at air animal was amazing. I called less than a week prior to needing to move and she made this stressful situation so much easier!! Thank you!!
Eden Padayachee
Thanks to Jessica Nickler and team, my fur-baby CJ has finally reached South Africa! Thank you to Air-Animal for making this trip possible.
Andrei Levchik
Awesome service, door-to-door. My pet had better travel arrangements than I did :-) You have mobile app where you can track every move, flight etc.
Hollise Brown
Phenominal experience. Smooth process and great communication.
Vicente J. Ayala
Kuma is waiting for her appointment on Air Animal. They pick her up and finish in 15 minutes
Tina W
Top notch service from begging to end. I would not go anywhere else. Our pets arrived in great condition and exactly when they were scheduled to arrive.
Clint Fedler
Great to work with. Very forthcoming with any and all information. Easy to get in contact with everyone throughout our pets travel.
Megan Dunn
I highly recommend Air Animal- Michelle Ramos from Air Animal went above and beyond to ensure my cats arrived safely to London from Philadelphia
rafael cubero
Awesome service! My pets arrived safe and sound and they keep you updated on their whereabouts.
Colette Garison
Cathy was extremely helpful and organized. We couldn't have done our move without her help!
Brenden Gannon
Stress free overseas delivery of my 1yr old Labrador! No complaints, just outstanding service!
Isabel Brown
The most kind, efficient, professional staff that I ever encountered. Words are not enough to tell you how much I appreciate all the help. The best thank you.
Daniel Ryan
Friendly staff and they are good to use if you need to ship your pet Some place.
Carolyn Walters
I am so thankful for this company. Personal attention top notch. Animals are cared for by folks who love them.
JP Hernandez
Great customer experience my dogs arrived safe and happy
revival
Only place in Tampa Bay to ship your pet overseas.
Ann “My Beautiful” Savage
Great business idea helps ppl while moving.
Madeo Adheen
I have a question
I live in Italy and I don't speak very well Inglish
What number I call for imformatizioni
Claire Xi
Very nice people. Very professional service.
Melanie Fox
Wonderful services well worth the price.
Tom Perricone
Great people!
Josie Maurer
Melissa is awesome, she made the whole process of moving our boxer George from the United States to Cyprus. Even with the change in flight destination she made sure everything went smoothly and we couldn’t thank her enough. We would highly recommend anyone to use air animal and especially Melissa to help move your family across the world. Finding a company that would help with a large snub nosed dog is difficult but we got lucky with Melissa. Thank you again, George is loving his new home 😊
Sandra Adams-Hallie
After doing hours upon hours of research and trying to arrange the transport of our 2 dogs from Florida to the Netherlands by ourselves, we decided that using Air Animal was the way to go despite the price tag. Now that our pups have arrived safely and soundly we know that we made the absolute right decision and are so happy and relieved! Rosa truly went above and beyond - she was responsive around the clock and handled complications that were out of our (and Air Animal's) control very promptly and professionally! Two flights that our dogs were booked on were cancelled last minute, and Rosa booked a wonderful overnight stay for our pups, made sure they had their special food, and booked us onto the next flight. I absolutely don't know how we would have handled all the logistics without her. I highly recommend using Air Animal!
Amalia Doebbert
I was extremely nervous about making an international move with my two cats, and especially about making them travel in pet cargo (which unfortunately was the only logistically realistic option). Air Animal helped me navigate the process, adapted readily when I had changes in my move timing, and communicated effectively throughout the pre-move steps and the actual move. The reassurance that offered was worth the cost.
Luis Rodriguez
(Translation) The best veterinary center in the entire nearby area in Brandon and Tampa you can go check your pets
(Original)
El mejor centro veterinario de todo el área cercana en Brandon y tampa pueden ir a revisar sus mascotas
Fabian Cortes
(Translation) My experience is that I am not close to any dog, but if they are asking for money, they will not arrive, they have asked me for 1,100 dollars, and I do not receive anything
(Original)
Mi experiencia eske ami nome allegado ningun perro pero si estan pidiendo dinero acadarrato inomas nollega me an pedido 1100 dolares ino recibo nada
misael rodriguez
(Translation) Very good attention and specialists in everything
(Original)
Muy buena atención y especialistas en todo
Oscar Gonza
(Translation) Kindness stands out in the attention...
(Original)
Se destaca la amabilidad en la atención...
Kervin Reyes Lozada
moises gonzalez
Makenzie Walker
Gary Luke
Carmen Pace
Natasha's Beauty Studio