Reviews of Diamond Airport Parking. (Taxi Service) in Anchorage (Alaska).
Diamond Airport Parking
5401 Northwood Dr, Anchorage, AK 99502, United States
Description
Information of Diamond Airport Parking, Taxi service in Anchorage (Alaska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Diamond Airport Parking
Popular times
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Reviews of Diamond Airport Parking
Friendly staff and good shuttle - nice parking lot with covered parking
Free car wash is the biggest benefit to park there. Unfortunately it is blocked off and i already paid online. I have very little hope that they will fix it by the time I get back.
Diamond Airport Parking has simply blown me away with the stellar customer service. Competent, kind and efficient service can be difficult to find so when Annette consistently provided great service, I just had to shout it out. Well done and thank you!
This guys are great! Love them so much! They're very helpful! I would highly recommend Dimond Airport Parking. They're very helpful with starting up your car if the battery died and fill up your tires if there was a tire leak. Forever greatful!
I recently came home to a frozen solid truck that wouldn't start and driver Mario was a saint. He went the extra mile to try with both the charger box and cables on the big rig even though it took well over 40 minutes. He let me get warm in the heated rig since it was zero degrees out and I'd just flown in from Costa Rica. These guys are the best! I've also had another drive help me change a flat tire in a storm when I arrived! It gives me peace of mind to have my car parked there knowing I will have help when I arrive if something doesn't go to plan!
By far the best option for parking at ANC. Cheaper (not huge, but less) than long term parking and with the shuttle, actually much less walking. More secure as well. I don't usually take the time to give good reviews but I love this service.
I park here because of the corporate discount only. Service is terribly slow, they never seem to have enough shuttles running. I’ve had to wait 10-15 minutes both ends at times. The one redeeming quality is that the drivers are usually nice.
Edit: after sending in feedback on their website, the GM immediately called me to listen to my concerns, and discussed how they are addressing them. I was very impressed with the response! Hoping that we’ll see improvements in their service from customer feedback :)
The service at drop off was great. I was greeted in under a minute and because I've never used airport parking before, the lady explained everything I needed to do and followed me to the spot I chose to pick us up immediately. The return was easy to do, I just texted the number on the card and received a call staying the shuttle was already on its way. The return driver was courteous and had a good sense of humor. The free carwash was surprisingly really thorough and long, I expected it to just be a wash and dry because it was free. The checkout staff in the office was rude. An older lady, not sure of her ethnicity but could pass for Asian or possibly Native, with short, shoulder-length gray hair had a really bad attitude and made me feel like I was wasting her precious time. I forgot i had a time card that needed to be presented (again, it was my first time) and she made me feel really stupid for not understanding her short, crude directions. Overall, the company itself is good. I think that one employee should maybe go through some social training. I will use this company again.
Excellent place to park when you are traveling out the State of Alaska. The people are very courteous and want to meet all your needs. The price for parking is reasonable and they do give discounts. There is also a free wash when you pick up your vehicle.
This was my first time using Diamond Airport Parking and nearly everything went as expected. The only thing that did not was the shuttle back. Three or more of us followed the provided instructions when ready for pickup however we were waiting for at least half hour I believe. Other airport parking shuttles came and went 3-4 times before ours came. My friends told me that it definitely was not a typical experience in that regard so I will use Diamond on our next trip.
Great service! They pick you up at your car and help with the luggage. Love the Kaladi Brothers coffee and free car wash every time you park! The drivers are great. Much cheaper than the airport.
Amazing customer service. Car battery died. Ton of snow and it was -15 and they took care of everything and made us comfortable. Will definently use them every time I have to park at the airport.
Basic parking area with small security fence and shuttle too and from the airport.
They provide discounts for oil field workers who park long term. You need to bring your badge or proof of working the oilfield.
To pay when you leave you need to keep your ticket or remember your parking code.
They have both covered and uncovered parking, which in winter weather could mean having a stuck rig after parking for 2 weeks.
Used to be better with more frequent shuttles and a free car wash. Wash has not been workng for a couple of months, so there goes that benefit. May try another place next trip.
This place is awesome! We showed up super early in the morning and a shuttle was waiting by our car before we even had our luggage out of the trunk. Plus, free car wash!
Amazing customer service, very affordable, fast shuttle. The free laser car wash is the icing on the cake. Definitely recommend.
Very friendly employee named Jacob. I was unable to get a taxi after dropping my car off in storage and he offered to give me a ride back to my place. Superb service, went above and beyond to help me!
Great friendly drivers to and from my destination. Quick pickup services
I waited less than 10 minutes for pickup after I arrived back in Anchorage.
Secure convenient long term parking. Organized, efficient, and very friendly and helpful bus drivers.
Free car wash, fast shuttle service, reasonable pricing and they will jump start your car if your battery doesn't agree with the winter.
Stafford Diamond Airport parking are very kind and courteous and a pleasure to work with
Peace of mind for your vehicle when traveling is priceless and even better are the reasonable prices charged and the wonderful and friendly service they provide.
Great prices comparanly, and the shuttle service is quick
They have a car wash well one you can look at anyways it's always broken and don't be late on your payments you will regret it
We had to wait what seemed like an unreasonable amount of time for the airport shuttle.
Expensive but it is a secure place to leave your vehicle. And, you keep your keys.
It's always been great to have such great service and friendly staff ! Also, love the monthly specials.
Lots of parking spots but the shuttle was a bit slow in picking us up
Wonderful, they were so helpful! Clean and nice looking.
For my money, it's the most convenient place to park for the airport.
People were very friendly and picked us up as we got out of our car.
Very efficient with shuttle to Airport. Nice, safe location
Fast pick-up and very helpful staff
Fast and efficient when using the texting feature for contacting them.
Expensive and I was not able to get a wash because the car was was broken
Included shuttle to and from the airport. Car wash also included in service.
No cash it should say that before entering!
The peace of mind ya have when ya long term parking.
A convenient place to store your gear between seasons.
Friendly and responsive. Great costumer service.
Ya i like it, no issues so far
I like their free car wash.
Great and very convenient.
Fast friendly service.
This is the place to park when you're traveling
Great customer service
Awesome customer service
Helpful, efficient staff.
Great
Awesome!!
Nice people
Good service
Love this app
Friendly and helpful
Thx 👦 again …