Reviews of Dillard's. (Store) in Louisville (Kentucky).
Dillard's
4801 Outer Loop, Louisville, KY 40219, United States
Description
Information of Dillard's, Store in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Dillard's
Sunday
12–6 pm
Monday
11 am–8 pm
Tuesday
11 am–8 pm
Wednesday
11 am–8 pm
Thursday
11 am–8 pm
Friday
11 am–8 pm
Saturday
11 am–8 pm
Popular times
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Reviews of Dillard's
About a beautiful dress that I will be wearing to the holy consecration ball May 8th. Hopefully the gold in the dress sparkles enough.
The colors of gold and white but I prefer not to wear white because I get it dirty too quick don't really like shiny gold on my body so I'm going to take a chance with this beautiful dress.
I was in Dillard's trying to find a dress for a wedding and an associate named Brenda took the time to answer my questions while helping 5 other customers. She made it a positive shopping experience. I could've shopped anywhere but because of her I'll be back.
The price points on some items are somewhat off. Certain areas where better kept than other. The Ralph Lauren area was quite nice.
Always love Dillard's , they have such a great selection, there's one thing tho I was looking for but didn't have it , chain wallet's hopefully they will add it ! Thanks
Karen in the women’s department was so helpful after I had to run in after I had a wardrobe malfunction right before going to Churchill Downs. She was very sweet and accommodating and made me feel beautiful!
My son is 26 and Starts a new full time job on Monday, so we headed to Dillard's to find him some new clothes. We were looking around in the men's department trying to find his size. My son is very slim and trying to find clothes to fit him properly is hard. An older gentleman named Chris came up and asked if we needed help. My son explained what he needed and off Chris went!! Chris knew exactly how to fit him because he was slim his self. I don't think it would have mattered if my son was average or big and tall Chris knew how to help. He was GREAT!! He found everything my son needed even a pair of ankle boots that looked really nice with the pants they picked out!!
I am in my late 50's and today reminded me of how stores use to be 25 years ago!! It was AWESOME!! My son told Chris when he gets his first good pay check he will definitely be back to see him. Thank you Chris!! ❤
We had a wonderful experience today. We were shopping for a special occasion dress. Tonya our sales associate was awesome. My sister has trouble walking. Tonya offered a chair for to sit in near the dressing rooms. Then she asked what we were looking for today. We told her the occasion. She asked the color of dress and size of course. Tonya then asked us wait there. She left us for a few moments. Returning was 3 beautiful dresses. One was absolutely perfect. The others were great. The moment my sister saw the purple/eggplant dress her face lit up. It was as if someone (Tonya) read her mind. Tonya was very helpful, kind, sweet and listened to what my sister wanted. A thank you beyond measure goes to Tonya.
I must say these are some of the nicest employees I've ever met in my life I never had to look for a thing and they offered to go get it for me treated very very nice I will always come back thanks for your good experience
Went to see if they could change my watch battery, no luck. They don't do this service.
Always pleased with Dillards. Wonderful customer service. So glad dressing rooms open. Sales people know stock and is very helpful in finding desired items. Great sales.
Sharon in the perfume department was so helpful and nice! I told her the types of scents I liked and she showed me several more I really liked (and I’m really picky). First time at this location and I’ll definitely be back. Thank you Sharon:)
If your looking for great customer service and someone with some taste and knowledge to get you together look no further than Chris Calvert. I came in needing everything, he was quick thoughtful and even made sure to get it all together at an affordable price for me. Dillards better be good because he’s a guy they should want to keep around. I’ll definitely be back because of my experience with him!
Customer service was very helpful
Friendly and very helpful staffing
Huge puts the dillards n paducah ky to shame
I like st Matthews better
I just love this store they have some beautiful clothes in the shoes is to die for. People always think that Dillard's is too expensive and they are but they have wonderful sales I always manage to get something cute out of the store. They always have some shoes on sale I mean beautiful shoes on sale. I couldn't live in the store that I had an opportunity to. I really appreciate the can people that work here they're very helpful thank you so much.
Two days before Christmas not much to choose from but still too pricey. I wish their big boy section was much bigger. Needed more choices.
Sale I dividual was very helpful and friendly
From out of state...beautiful store by far Beats our Nordstrom and Macys..All associates were warm and friendly ..
First time here people was friendly helped me even though they got a lil busy they did their best to tend to everyone made a purchase got lil gifts but all out enjoyed this store
Amazing experience! Every department my husband and I shopped in, the staff were extremely helpful, kind, and polite. Found my hubbys wedding outfit!!
Shopped for our GrandSon some Spring clothing as part of his birthday gifts. Very nice selection of clothing in his size with decent prices. HG 3/9/2021
I have been looking for a new watch and thought that I might be able to find a nice one at Dillard's. The staff showed me a number of products enough and really spoke to me but 1 thing that did speak to me was the kindness and consideration of everyone that I encountered and I feel like all lives matter.
It was a big discount day when we went. Thing I liked was they had a big baby changing station in the men's bathroom. As a father of a 4 month old this is nice
Sales rep was so polite & helpful! Helped me to pick out the perfect perfume gift sets....💞💞💞 …
Three weeks ago I misplaced/lost my wallet while dragging several bags for donation to the Angel Tree. I only walked through Dillards and the area of the mall by the Angel Tree. I looked in my donation bags and went back over the areas I walked through for it. I asked some of the ladies at the door to see if anyone had turned in a wallet but sadly they had not. Fast forward three weeks, Betty from customer service called to let me know that my wallet had been found. She had to actually look for me online as she called my office to let me know it was found. I wasn't really in a hurry to get it back because I had already canceled all of my credit cards and got a new drivers license. I honestly was 99% sure that the cash and gift cards would have been taken out of the wallet. The entire wallet with all the contents was still there! I am still in total disbelief. There are still good people in the world and some of them work for this store. I was not told who turned in the wallet or how it was found but am so thankful that the kind people at Dillards went the extra mile to reach out to me.
This store is well stocked. Very nice. Clothes, houseware, cosmetic. Cus
I was so disappointed these was not included in the New Year's sale
The sales staff is very polite the prices when everything is on sale you can't beat it I love going here especially when everything is on clearance it is a really nice store and really nice people work there.
Ms. Karen is such a pleasant sales associate
as well as the young lady I encountered at the Lancome counter. I left feeling really happy after speaking with them. Good people in there
New Years day sale went very smooth. Sales people in the men's area had check out lines running very fast! Will become repeat customer here.
Found some great outfits for the Mr. And got some new perfume too!
Always a good experience.
You can always catch good sales there. Store has a variety of clothes. Love the store at Christmas time decorations smells good, clean.
Nice, clean and awesome place
I found my perfect 2019 Kentucky Derby hat here; however, the sales lady, a gray haired woman about 65-70, kept trying to lead me to a more expensive Navy blue fascinator hat.... It was $345 whereas the perfect hat for my dress was only $138.... I'm not sure how much commission she lost with the difference; however, there were real feathers on my new hat and when she tried to shove it in a hatbox she frayed them and didn't want to switch it out for a different hat!!!..... which made me quite disgruntled
The staff was very helpful, the young man that works in the men's department, gets 👍👍, forgot his name but keep up the good work young man. He assisted me in getting the advertised price right. Thanks again. …
Great service. They were about to close and we didn't realize it, but they still acted professionally and didn't seem agitated or annoyed that we were still there. There new line is really adorable.
Awesome shopping today at dillards after I finally found someone working in the dept o needed they were beyond my expectations
Very helpful & personable!
Vicki the sales lady. Helped me and my wife get ready. For a special Valentine's dinner. She was wonderful and caring.
Love the store but there's a sales representative that needs a serious prescription for a chill pill. And I believe that she is prejudice toward middle-lower class js...
They have a big and tall section at the store which I enjoy. However this particular location is not as large as the one in St Matthews Mall. Still they offer quality products and often have great sales.
Good place, well managed but the price is not reasonable.
Had I everything I wanted for my misses and daughters. The staff was very courteous and helpful
Shopping for a baby shower gift is not something this septuagenarian has done before but the sales staff got this guy on the right path. I couldn't have been more pleased.
Most sales representatives were friendly & asked if I need any assistance. A young lady working in girls 2-6 was not helpful at all. Needless to say, she did not get my sale.
My husband was looking for a good pair of shoes. Dillard has a lot of great shoes to choose from. They look great on him and the price was very reasonable.
Clean organized inviting and friendly professional staff.
Good items at ok prices.
I might be out of date but don't see great deals.
Had hard time finding things I liked for an event, when something was found, the sizes were extremely limited.
Clean, helpful staff
I absolutely love this store everything about it I love clothes cologne sunglasses fashion everything about it I would love to have a job here I love this department store too bad they don't have more of them in Louisville because I always find something in one Dillard's that they don't have in another
Very nice store. Well stocked, nice selection of merchandise, and friendly helpful associates.
🤩Found a beautiful dress for my birthday in a matter of minutes and shoes to match!! …
They never have my shoe size in the brand name Borne 81/2. They didn't carry Fashion fair make up and sales on clearance items.
They always have clearance deals on my son's cloths. Everyone is nice and polite. I love shopping this Dillard's
Went to get a suit for work. Karen was so helpful and kind! I found just what I was looking for!
Great clothing with the best salestaff. The lady in women's wear is so knowledgeable, she helped me find exactly the right dress.
My favorite place to go in terms of getting good name brand shoes, clothing or fragrances.
Unfortunately the J. Mall is continuing the down slide it has been on for a long while. Dillards was stocked, but just isn't a place I find much value in with most merchandise.
Mrs Dee and Mr Gary are very helpful unlike the workers at Dillard's in St Matthews mall. If you want to look nice then go to the Dillard in Jefferson mall. They will take care of you
Dairy Queen employees are very respectful any fast Manor they are there to help you all very efficient it really seem to care about their customers and there every needs
Dillard's was great. Always have the latest in Levi's fashion 👖. Shaina was very helpful and kind. I will be returning there soon. …
Wish larger stores like this offered small carts. Would encourage more purchases. Store clean and sales personnel helpful.
Love this place. Very friendly. Can always find what I need.
I went with my boyfriend to the Men's Department, the female associate only greeted him...not cool. The cashier was very awesome though
Was looking for turtle neck sweaters and the young lady was very helpful. The store was clean everything was neat an folded unlike the other stores in the mall.
My go to for cologne.
Decent store nice prices, bad thing couldn't find anyone on the store floor for help, they seemed understaffed.
Excellent attention and service.
Wonderful customer service in the men's fragrance department, I didn't get the lady's name, wish I would have, she was very nice and friendly!
Sales associates JR and Delilah are exceptional, they go out of their way for the customer. Kudos to these 2.
The service is good you can find almost everything you need for your last minute gift
One thing for sure the dept stores dont get into decorating for Christmas anymore. They want you to spend money but they're not going to make it nice doing it
Awsome place,very well stocked
It's a beautiful relaxed place to do your shopping. Always shops the best dressed for my mother here
Very nice selection of clothes and shoes
*Friendly* service (a top priority when spending my hard earned cash)! Quality products reasonably priced.
Seems to be much better than any Macy's I've ever been in. Nice selections of items.
The employees were very helpful and friendly.
Place was fine not my cup of tea woman's world
The 30% off sale was a bit of a disappointment. It seems their selections have diminished. Always a great place to shop!
The lady that helped us and checked us out in the men's polo section was so friendly and helpful.
Now Dillards is my clothing store, got all the latest fashion for me big and tall size I'm 6'9 .mall st matthews where I go, big and tall ask for Phil, very helpful guy
So fancy and perfume smells so good a little expensive but well worth it
Dillards is one of my favorite stores. I can usually find what I need there..the people that work there are very friendly and helpful.
Good atmosphere.
I love Dillards the staff is always so helpful and polite.
HUMONGOUS Store with a GREAT selection of items and ALL the employees were super helpful and kind😘 …
Great sales staff very nice and helpful 🙂 …
Did not wait long for assistance. Great interaction at Men's fragrances counter.
Closes earlier than the Mall so don't park there unless you leave early
It was fine I got what I was looking for and the associate was very helpful to me she helped me to look for my sizes and everythig
Surprised to find they did not have a maternity section! But they do sell a lot of baby items.
Great variety of high quality merchandise. Great make-up counters. Love going in!
Was looking for a dress for a wedding. The customer service representatives were a great deal of help and were very nice
Always love shopping at Dillard's I live in Michigan we don't have this store
very helpful staff
Terrific sale on camisoles. Why oh why are you so freaking cheap with the AirCon? Dripping wet when I left the store
Is my first time ever in Dillard's it's very nice I bought a cute little handbag.
Service was ok and the men's department had a good selection and good sales.
Great place to shop for quality of merchandise and access to quick check-out!
quality products and service.
I love love love Dillard's my spot to buy my makeup as well as my name brand purces heal since I was 14 for my purces good prices
The sales lady was exceptional, extremely helpful as was the shoe lady. Great selection, wife loved it.
I get my special purses there! Plus i love the customer service!
Great Sales...Gorgeous Christmas Upstairs...Lovely Assistance By JoAnne...in Housewares & Carol in Women's Clothing..Thank You..
Nice helpful people. I have a hard time finding jeans my size
We loved it!!! Nice and friendly staff, beautiful atmosphere, experience was GRRRRRREAT!!😃 …
Dillard's has been my favorite store for many years, in Dallas and now in Louisville. Wonderful merchandise.
Great Variety in all Departments. This is one of the last Full Service Department Stores, enjoy it as much as you can.
Customer service is great I had to return something and every time I go there they're very friendly
Great sale on today, an extra 30% off! 6-27-20
Great deals, and amazing discounts. Staff are very helpful.
They have Oakleys sunglasses on sale. However, better deals found before Christmas.
The cologne that I wanted they did not have in stock but I had to go to another dealership in St Matthews Mall
Nice and friendly help. My visit was personal and the salesperson was very helpful.
Good experience ...the saleswomen Carol and Sharon on the 2nd floor were wonderful..helpful
I enjoyed the personal service and attention towards my selection process of sunglasses.
Great service from Miss Paula in the womens department.
Nice clothes as well
You can find some great deals when they mark down items
You can try things on but they don't have any short size jeans.
Very helpful almost to helpful at times. They must all make commission.
Better line of products than most stores.a pleasure to shop in a great store.
Ms toni is great. Always gettin the hook up on the discounted ralph lauren!
I honestly thought they had stopped selling men's clothes for a minute, had trouble finding the correct part of the store.
Love dillards, little expensive though. They don't seem to have much of anything on sale
Big and tall , best prices on name brand shirts I've ever got.😀😀😀 …
Great place to go when needing assistance with a purchase! Nice people!
Dillards is a good place to shop for house items. Curtains bedding bath window ..... its my go to place !
Always have what I’m looking for and if I can’t find it their always there to help
Great deals for the labor day sale. Got 2 hats for 20 bucks.
The staff in the cosmetic/perfume department were very nice.
Great service nice place to shop for quality Merchandise
The store has an odd smell.
Great selection. Always a well kept store.
The store was clean and the employees were friendly.
Dillards best place I'v found for men .bargains on the best Designer's clothing everday!
Great sales! Not a lot of staff around to help.
Great place to shop especially when there is a sale
Department Store that carries great quality items and is a pleasant place to shop.
,Had exactly what I wanted ! Barbara at the Clinique counter was excellent help.
Great store associates willing to help with a smile
Service was great helped find me a shirt and tie.
Great little guy selling shoes. Good selection too!
Please don't stare at customers like their thieves!!
They have nice items for a good price.
Nice clean good service very nice collection to chose
Expensive and only people who have good customer service were the ladies in the shoe department
Nice selection of clothes but very pricey.
I would love to shop at the store but too expensive for me
They are having a great sale. 40% off markdowns.
Nice place to get an outfit for a wedding
Amazing service amazing employees always looks nice and neat
Went in looking for a jacket. They had the brand just not the exactly one we were looking for.
I love my watch. Great watch selection for men.
Nice store for buying gifts and quality men shoes.
Only place I can find what I'm looking for.
I always buy a this place . It’s my favorite store
Always happy with shopping at Dillards. Who wouldn't. Merry Christmas to me.
Dillard's is pretty nice. Always well maintained and organized, and the staff is always friendly.
Nice quality items. A bit on the pricey side.
Great helpful and friendly workers thank you
Nice place but prices tend to be to high
Delivered as promised in excellent condition. Very easy.
Go there when doing a sale great deals
Nice shopping good merchandise. Not good customer service
I love shopping here the service is awesome
Couldn't find any help at first then found greatest sales lady ever.
Every thing I needed in 1 spot
Ufff very expensive, I gave it 5 star because is clean and good customer service , but the price are in the roof
Couldn't find a cashier when it was time to check out, had to walk to a different location or department to check out
Found good deal on outerwear and items on clearance
Top lines in clothing, also in stock.great store.
Found what I was looking for and at a discount, love this place.
Had a good choices to pick from for gifts
Great service, friendly people
I want everything in the girls section here, but it's so expensive.
Very kind, caring and friendly
I always find great deals here
Always friendly helpful staff
They always have quality clothing.
Good business very polite
Way too expensive but the quality is amazing
Dillards doesn't have good sales like years ago.
Went to get samples for Valentine's Day...only got 1
Their selection seems to have dropped in men’s clothing.
Nice place but kind of over priced.
Always well maintained!
This place was a MESS I am telling you stuff everywhere and the employees were not friendly.
Great quality, clean.
The sales clerk Ms Linda took care of me...Thank you
Christmas shopping and found some great deals.
The things I purchased were 50% off
I love the clothes there and the perfumes
High quality merchandise at reasonable prices
Everyone is always so friendly and helpful
Dillards have a good reputation for their products.
Nice clothes big and tall
Went for alex and ani great selection
Customer service did there jobs. It just felt unpleasant being there.
I found cologne at reasonable prices
Really good shoe Dept. And cosmetic counters.
The salespeople are great, inventory is lacking...
Can't get enough of this place. A must shop stop!
Friendly staff and super helpful.
Can only afford to shop here for sale items.
Great customer svc
Nice place, large selection but expensive
Great merchandise and great deals 👍 …
Friday staff, friendly and caring !!!, had what we needed !!!!!
Sadly I think the mall is dying a quick death.
Great store excellent prices
Nice selection of childrens dress attire
Ran into Lavel Crawford , so it must be cool.
Had good deals for Christmas
It was ok, though I felt like I was getting judged.
Awesome New Year Day sale
Good products good prices !
Gr8 ppl and fast to get to
They have a nice baby sell going on
Great service and great customer experience
A lot of the items were overpriced.
Great and super fast service.
Love the selection of perfume
Could not find what I was looking for.
This is where I get the wife her make up needs!
Great selection of clothes and very expensive
Always great friendly service!!
Reasonable prices and friendly employees
Dressing rooms are open. Yay!!!!!
Nice deal I like it
Rude all around
Very helpful staff and friendly
Always find what I need and more
My sister Linda work there.
Good quality items
If you are looking for low price, this is not the place for you
Real good sale going on
I just think they are over priced
Lots of nice clothing.
Not nearly as good as the St Matthew's location
Do not like their return policy ...
shoe department only, great deals
Great sales
Got My MK purse
Great sales great stuff
Jeff mall never disappoints
Unfortunately this is my favorite place🤦🏾♀️ …
They were very helpful.
Quality, and savings on items on sale!
I enjoy shopping here.
👍 …
Great clearence deals!
Great shoes for prom etc
I found cheap shoes for kids.
Nice place to shop at
Good clearance prices
Clerk courteous in assistance.
nice place
Prices to high for the clearance items
Love their sales
Good products
Love their cloths
Good variety of clothing
No good return policy.
CLEAN and friendly salespeople.SALES.
I love 💘 the store …
Nicer things for higher cost.
love dillards!!! wonder employees!!
Great sales.
Didn't have what I was looking for
Service not very good
Better clothing, better deals
Very good
The staff was ok
65 percent off and 40 percent
Love Dillard's
Dillards is a great store
Nice place to shop
Good place to shop
Love the sales.
Very friendly employees
Easy access to Starbucks
I love Jefferson mall
Very helpful!
Nice place to shop
Love it
Love shopping at Dillards
Awesome sale!
Very clean restrooms
Love this store
Great selection
Great deals
Love it
Like it
Great variety
They were quick
Nice place..
Time to shop for whatever
Great variety
Clothes are nice
Great sales
Good selection
reasonable prices
Overpriced as always.
Neat, clean.
Nice discount
Awesome service
A little expensive
Dillard's very friendly
Love shopping here
Expensive
Good service
Great store
Great
Great store
Amazing stuff
Helpful, nice.
Great store
They are expensive.
Love Dillards
Nice clothes
Ok
Awesome
Great store
Good store
Godd prices
Too pricey
Good
Great
Nice
Great
Ok
Very friendly
Love
Helpful
Nice store
Good
love it here
Nice
Top
Awesome place
Great
Found what I was looking for!
I will return
Demographically sound
High
Rude
Helpful staff
Nice people
Cheapest things
Great shopping
The Greatest
Nice place
Great Shopping Mall
Buying clothes
Just shopping
Found what I need
Love love love
Hospitable.
Got some great deals
Great deals