Reviews of Kohl's. (Store) in Chicago (Illinois).
Description
Information of Kohl's, Store in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Reviews of Kohl's
I stopped by to return something I bought from Amazon and ended up buying other active wear. Kohl's offers Under Armour, Nike, among other brands. The store was organized and clean. On the first floor they have clothing and upstairs they have home and other things. I was on a rush but I'll be back to get more things. Note there is also Sophora inside the store and it's in the first floor right by the entrance. They have plenty of parking, they offer curbside pickup too. Good service.
Extremely well organized and clean store. Customer service is friendly and helpful. I was able to find a book bag a day before my daughter went back to school. Easy to look down all the departments. They have a Sephora inside too! Lines moved quickly.
Very nice! I love this Kohl's store. Clean, easy to get to, and has a lot of discounted merchandise. The employees here are very friendly and professional!
My very favorite department store! Best sales ever! This time I bought cuisinart pans and used my Kohls cash the next day for an awesome Lands End winter coat.
I hope it sticks around. We need stores like this: decent prices for basic stuff. And you can do Amazon returns here! Check out lines get long so people obviously like what they see (lot of sales and other promotions)
The clearance section has a lot of hidden gems! I wish this place was closer to my apt. The layout is a bit confusing due to having more than one floor level, but I imagine if you're going on a shopping spree, you'll figure it out.
We went to return 2 Amazon purchases and I am thankful that I can do this at Kohls. I also needed some gym shoes and I found the perfect pair, they weren't cheap but we got $5 off coupons for each of the Amazon returns, so that was nice to get $10 off my shoes. Pleasant person greeted us to, she was excellent and gave us the best directions to get to where we needed..nice to have that human touch when it's becoming a thing of the past. Will definitely go back!!
Did a online pick up and the process was simple. The clerk that help me was so nice and helpful, she walked me thru the whole process and even walked over and help me pick my item up. Real nice experience, Thank You. 👍🏾 …
My daughter went and she loved the prices and selection. I was just sitting in the car.
Top notch khols but Nancy in Sephora is incredible! Super knowledgeable and fun. She’s going to be my go to Sephora gal!
Upsides:
-Had an appropriate number of registers open, was through the long line in less than 5 minutes
Downsides:
-Difficult to look through the Adidas and Nike merchandise because it’s all locked up. Makes my shopping experience kinda icky knowing that shoplifting is apparently a problem at this store and that they’re watching me.
-Took some searching to find an associate on the sales floor to “unlock” the Nike sweatpants
They didn't have cashiers upstairs. The parking lot is full, the only parking available is upstairs, but if you buy something, you need to go downstairs to pay.
They make picking up an online order effortless. No need to stand in line for even a moment. Brilliant?
Clean over stocked one of the nicest stores I've been in , plus the staff was helpful and very friendly.
Bucktown.
There are always more people waiting in line to return Amazon packages than people shopping in the same store. Also I’ve come here to buy Nike, Adidas, etc sets but there’s always only one piece to the set and everything else is sold out.
Alana was such an ANGEL !!! I accidently left my wallet outside in one of thier shopping carts, she found it and brought it back inside. I came to check if maybe I left it inside by accident, the manager told me that Alana found it and turned it in!!! I'm so glad there's nice people who are so kind and loyal !! They know how to pick their employees for sure !!! Thank you
Today I went to this Kohl's location in Bucktown. Everything was nice a neatly put away. Also the employees were helpful and patient!
They also have an Amazon Return Shop inside the store.
Nice clean location to do Amazon returns!
The people that work there are so awesome so helpful they really really bend their backs for you there they really are very very nice people working at Kohl's this store really outdoes it
I love shopping here for new clothes and shirts that I need right away for a party. Great price and styles for everyone. I wish they have better shoes style for men, there were to many shoes that were black and brown. They need more solid colors.
The staff seem friendly and willing to be helpful. Why Kohl's handicap them with an app that doesn't work the way it's supposed to.
The new store layout is great. I always find a great deal.
I had a difficult time finding any workers for help, and the line to check out was very long. Okay experience at best
Loved this Kohl's! Many different sections of clothes, great sales, and lots of options for men, women, children, plus, teens and more! They have a great house section as well and seasonal items. Will definitely be coming back here again for any clothes or shoes shopping before I try other stores. You can't beat their prices and getting Kohl's cash! Also, we had lovely cashiers that were kind and funny. Great place to shop!
This khols is always clean. Merchandise is easily accessible. Employees are nice
Fairly easy to navigate, though the escalators are oddly hidden. Pleasant staff. The Elle and Vera Want brands are pretty stylish for this type of basic department store.
Online pick up is so easy, you can either check in on your phone or go up to the counter.
Lana and heracio at Amazon returns were AMAZING! They were quick, efficient and extremely helpful w a large return and a lot of people- I was amazed. Enough to where I wanted to write a review. Thank you for both of your help. Thank goodness there were two of you working. Great job and great costumer service
Only one person working the Amazon Returns counter... really long wait for a quick return.
Very clean & organized, good customer service
Nice store and well stocked, BUT 1 person at the Customer Service only? The line was kind of long.
2 level Kohl's had good space and layout. Fairly neat and organized. Quick checkout line.
Found what I was looking for they have a big selection there good prices
Good store, decent selection. Service has been hit or miss but lately they seem to be working extra hard to be more outwardly friendly. The parking lot is always a bit of a labyrinth but it's nice that they have pickup spots right by the entrance for when you order online.
Was there to pick up a pair of boots. Store was absolutely immaculate. Plus they have a Sephora IN the store. Definitely a plus. Will be returning to buy some new makeup.
Went to return an item to Amazon. Very nice people at the Amazon kiosk but it was moved again and took a while to find it. No employees were working on the 2nd floor. No sognage
Good store pickup experience except for a lack of signage for the pickup location. Associates were very friendly and helpful and directed me too the second floor in the far corner. It would be nice if the pickup location were on the first floor. The associate had to go to another area to get my order and bring it back, she was thoughtful and helped me get it to the elevator and into a cart so I could take it to my car.
Great experience, went in to return an Amazon purchase. It was quick and painless and in the process they gave me 5bux in Kohl's cash to spend that day. I found a pair comfy CK PJ pants that I am currently wearing and falling in love. You can say this rates up there as a very successful Kohl's trip!
Amazon return was the easiest process by a landslide - WOW
Good place to shop shoes and clothing!
Appreciate the $10 off any purchase (not must spend $50 in order to get $10 off). Greatly appreciated. Purchased a puffer jacket on sale for $45. Used my $10 off + my $5 Kohl's cash + my 30% off. Only paid $23 with tax. Thanks Kohl's!
I like this kohl's because it has a Sephora inside.
Wonderful experience. The customer service staff was very helpful. I had to return items that were shipped to me in error and also find out what happened to the items that I ordered. The staff took care of everything and resolved the matter quickly.
Lynn at the KOHL'S store at 7600 S on Cicero store gets a 10+ on her PROFESSIONAL AND COMPASSION PERFORMANCE. I'M A Senior Citizen. She took time and patience to assist me in my order. Great young women
The only store where people bring in more merchandise than they leave with (thanks to amazon returns)
Had a great experience from the staff- especially The manager Tracie & Vanessa P who rung me up. Thank you for your kindness!
Good store! A little messy in certain areas!
I shopped in the Sephora section. The ladies were very pleasant and helpful. They really took their time with me to help with new blush and lipstick.
I did a drive up order and the service was amazing as always. The friendly worker who dropped off my packages let me know that my tire was flat. He saved me from making it worse and I was able to fix it. Thanks to him my day was saved. I come here often and service is always great but this encounter really meant a lot.
Great place when there's a sale
This is one of the nicer Kohls in Illinois huge and very organized also staff go above and beyond to help you’d find what your looking for!
Very nice staff members at this location. The store is always clean and the products are stocked neatly and kept in order. Lots of parking! Handicap accessible with an elevator. Tons of Disney clothing for kids! Keep up the good work, Kohl’s. Love your store. My dad also loves your Senior discount day.
I had a terrific experience in the Home Dept. ...was having trouble locating a runner for my kitchen. Eric spent a lot of time going through merchandise..checking the computer and finally assuring me that the one selected may have been mis labeled and would fit...it did and Im very grateful to him. Kohl's is my go to store for many items. Really appreciate the time Eric spent with me..you are fortunate to have him as an employee
Haven't been there is awhile some changes but still a very well kept store and the employees very helpful and nice.
Everything is good everything is amazing my kids loved it
Ample parking shares lot with Best Buy, Nice stock of items, very orderly store and good customer service. You can drop off Amazon returns here too. A good Kohls experience
Haven't done much shopping this year so I was happy to visit one of my favorite Kohl's stores and see they have good sanitizing protocols in place. Unfortunately, their fitting rooms are closed so I hope everything fits. The store is nicely organized and there are plenty of sales right now.
I was looking for half shirts and found a nice collection. Most of the medium sizes were gone. The cashier was super nice and gave me a 20% off on the entire bill!!!
Was ok but it's to high the prices on this time anyway a like this store at lot pretty clean in everything was netting . Another store I LOVE 💕 …
I really like this Kohl's store - always a good selection of Levi's, Columbia, Sonoma, etc. Fair prices and great people working there.
Got excellent discount on candles!
COVID-wise, I feel safe in their store. They have a great system set-up to order online and pick-up in-store or have them deliver it to your car (sometimes it takes a little bit, but considering the service they are offering, that's just fine by me!) -- the employees are so fun and light-hearted
Really appreciated having the Amazon kiosk there!
Pretty clean and organized store
The Amazon return people have been very helpful with walking me through how to do a return.
The employees for the kohls check out line were very quick to open 3 registers when there was only 3 people in line because the customer behind me was rudely complaining about the 20 second wait.
Was greeted immediately upon entering and given directions to amazon drop off. Was also given a 20% off coupon for the Amazon dropoff. While leaving, found a 60% off sale on hat/scarf/gloves and was able to combine both discounts so wound up saving a good amount of money. Friendly cashier.
Presentation is everything - this store is so clean! A place for everything and everything in its place. It's apparent that Kohl's sets the proverbial bar high. Apparently the store associates in each department takes their jobs seriously enough to maintain order, they are knowledgeable about inventory, and they eagerly & enthusiastically assist customers. Special thanks to cashier Pam B.! Although I was conducting my transaction after closing time, she was patient with me and guided me through the process of applying for and obtaining a Kohl's charge card. She was attentive and she went out of her way to be helpful. Her presence and customer service skills are assets to the Kohl's brand.
Amazon exchange center is very convenient.
Everyone was very helpful. We didn't have that feeling of being watched. My spouse & I got good directions to where to fine items we needed. All services was with a beautiful 😀
Thank You Kohl's staff …
Great location in the same mall as the Best Buy. Plenty of parking & multi-level building. Always a busy store. If item is not available in the store you can order online at the store & have the item shipped to you. Friendly & helpful staff.Currently you can not access the 2nd level from the parking lot. Nor can you exit from the 2nd level to the parking lot as the entrance is closed.
Pretty much the same as every other Kohl's. Cashier line was short. Plenty of free parking.
Not crowded with shoppers. Many departments were not heavily stocked as in the past. Clothing racks were nicely spaced making for a pleasant shopping experience.
I love shopping at Kohl's. Parking is always easy. They have a great selection of items at good prices. Their designer collections are quality and we'll priced. Love Vera Wang, Rock n Republic and so many other great brands. They have the best socks too. I like a good pair of socks 😁 …
Great store to shop at. It's always so well organized clean and the associates are fantastic
Only store that is near by my house that I really enjoy going in employees are very nice and helpful Kohl's is very clean I never see anything on the floor when I go appreciate a store that is clean
Found everything I was looking for and they had a great safe.
Clean, pleasant custom service.
Outstanding deals and super polite staff. I saved so much money while shopping for deals and looked for discounts on EVERYTHING I purchased. I cannot believe that what I bought and the number of items purchased when combining discounts weren't as close to wholesale pricing as you will ever find. Granted every store offers discounts on older stock...but you will be impressed by the sale pricing structure of Kohl's. They had the best selection of Levi's and watch for the sale tags. I purchased about $500.00 worth of clothing for $178.00...I still can't believe it. Check it out and Blessings...😉🇨🇮😎
Found the cutest comforter set here, along with a great memory foam pillow. The prices may be a bit higher than other department stores, but the quality of the items makes it worth ever penny.
This store is pretty clean. The staff is helpful and seem to be well staffed as there is always someone available. It's a two floor store so there is a good amount of merchandise and big selection to choose from. There is also an Amazon kiosk in the store for returning amazon orders or trying out amazon products in store. Lots of parking.
Excellent customer service. I’m a typical wait until the last minute shopper for a big event. Walk in right before closing frazzled unsure of what I’m looking for exactly. Lenka was phenomenal, she was patient when I was being obnoxiously picky about her suggestions even though I was vague about what I wanted. She helped me find the perfect fit very quickly and quite literally saved the day for me in the final hours. Thank you so much for your help.
This store is lucky to have Lakeia. Her customer service is phenomenal. She goes the extra mile to make sure guest leave with a great experience. Thank you Lakeia
Huge selection of clothes for all sizes and a bit of everything - shoes, clothes, decor, home things, jewelry, perfumes, kids clothes and toys. Something for everyone Nice big department store with nice perks such as cash back and generous coupons. Excellent return policy. Friendly staff
They are having there clearance sales up to 85% off. My sister was searching for Capri pants no luck. But we ended up getting me 2 pairs of thermals and 1 B-Day/ X-Mas gift for my other sister. Then buying few more items in the lingerie Dept. for her too.
Kohl's is my go-to spot for brassieres. I ❤ them for that. They have big girl sizes. This location is great, the store isn't over run. I will always choose this one first.
Kohl's on Elston always have employee at the register that make your exit a happy one kind of make you forget how much you spent.👌😁 …
You know, I had a nice experience here. I came here for some socks. I was greeted at the door. I was surprised. I feel like you get ignored at most other stores nowadays. Our cashier was really nice and pleasantly chatty. Then, someone said goodbye when we left.
Great for apparel and home goods.
Love that they have the sephora and the Amazon returns counter but its impossible to find decent clothes there.
Glad that they're finally making progress on relaxing their restrictions on mask wearing. A sign at the stores entrance says you don't have to wear a mask if you've been double vaccinated. Thats a welcome relief! Wish more stores took their lead. And they have one dressing room section on the first floor now open to try on clothes. The only thing I'm not too crazy about is their minimal selection of Gloria Vanderbilt clothes. It's my favorite brand and it seems they're carrying less and less of it. Hope they're not trying to slowly phase it out?? That would be a major reason for me not going there anymore. They've already cut out Dana Buchman which IMO was a big mistake. Let's hope it's only temporary!
The sales lady was great knowledgeable and kind...great experience
Went there to purchase something for mother's day,, a employee named Roxanne took care of me on what I wanted great service.... 👍 …
Kathleen the Manager was very helpful in resolving an item price discrepancy and honored the price it was marked down for and not the price that ranged up when the tag was scanned at the register. Thank you Kathleen for being an open minded Manager. Keep up the good work.
Always like shopping here. Lots of variety and good quality. The Amazon return service is big bonus. The lines seem long due to covid but it moves fast.
This is one of the cleanest Kohl's I've been to. Had to grab a quick shirt for an event and ended up walking with 3 pairs of shoes, jeans, t-shirts and the short I needed. Always well presented, friendly cashiers that are always looking to help. Been to this location several times since my time ever in Chicago and the always have new stuff to look at! And you can't seriously beat the prices.
Love this store, I shop here all the time online & in the store..
Pretty well stocked and prices are good. Staff is helpful but not at all pushy. Store is clean and nice
Probably one of the better Kohl's I've been to in terms of clothing (which is usually what I end up buying there) and it's relatively accessible to public transportation even though the Ashland, Fullerton and Armitage buses are all a few blocks away.
My first visit to Kohl's was because of my Black Friday online massive order (because of their massive savings!) I would've never known they existed if it weren't for their BF sales ads! I hence came in multiple times afterward. Each time, they're were all super friendly and personable, albeit one time they forget to take off the alarm tracker, and I set off the alarm. They associates seem very tired, but they are always eager to help and are super friendly. They should all get a raise, because they are the reasons why Kohl's won me over as a loyal customer!!!!
Love going to Kohls for their selection and their discount coupons for future purchases. During holidays and special sales you get $10 off for every $50 on a future order. They have very good quality of products and very friendly employees. The biggest problem with this location is the parking and waiting in long lines but good place to shop
The store is always organized
They sell a variety of appreal in different sizes. They also carry Household items, shoes, luggage, and toys. A sale of some sort is usually happening. They have coupons to use to help you save money.
I love me some Lauren Conrad, Vera Wang, and Daisy Fuentes!
So I actually really like Kohl's.
I love that there is a parking lot so you dont have to worry about that. I honestly do most of my shopping online because there is more of a selection, but occasionally go to the store.
What is there not to like about almost everything in the store on sale? They really have a lot of the current trends for a real reasonable price. The quality of most of the things in the store is average. Its not amazing, but its not junk either.
I absolutely love the "hassle-free" returns! I bought the cutest pair of flats and a piece of the detailing came off after wearing them for about 1 hour...BOO. Now most places would never take the shoes back because I wore them...GASP! But, Kohl's gladly replaced them! How awesome is that.
Good selection of women's clothes, decent prices and plenty of parking spaces. The only thing I don't like is when families bring their young children and run around the store and create havoc for everybody. When it's quiet I like it the best!
I always love Kohl's stores as they always have these amazing brands and nice displays that made me so amazed. I love their home section where I can find lots of lovely items to buy and put in my home. They have lots of sales in that section most of the time and I guess that is one of the reasons why I keep coming back to this place.
I only go here for the great selection in jewelry and the prices for them are unbeatable! Just take advantage of the perks they have and stack up on promos! My sister also find many shoes and clothes for kids.
It is very good shopping mall,but prices are very high compared to other malls.
I was looking for a specific color shirt but was out of stock. Your associate, Ian was so helpful! He suggested to order it through the kiosk. I was hesitant but he helped me through the process. Awesome service and great attitude! This experience made my day! My husband was very happy, he didn't miss out on the sale .
This is the largest and neatest Kohl’s I have ever been to in the Chicagoland / Northwest Indiana area. Great selection. Very nice parking. And as always neat and clean and large restrooms to keep you there shopping!
went in to buy my sister in law a gift 06/03 /21 Mary D helped me such a wonderful kind spirit went beyond the call of duty Vanessa V checked me out was a delight thank you ladies customer service was excellent!!!!!
STORE IS OK. I VISITED FOR AMAZON PARCEL RETURN AND NOT TO BUY ANYTHING.
Typical department store. Clean. Lots of merchandise. Prices and sales are hit or miss. Carries some surprising brands for a store of its mediocre nature. Weird location. Lots of covered/garage-type parking. Could do a better job manning their merchandise return desk.
This place has all the supplies and styles for the teens and grown up. But it's so empty in life. You go there and it feels as if your lost somewhere in the middle of Montana.
The Store is clean and Organized.
I really enjoy shopping there. It's clean and the people who work there are very friendly. I've recently went there a couple of days ago. Well organized too.
Extremely helpful staff. Had absolutely no problems at all. Makes this a relatively nice place to get an inexpensive suit!
Very clean store with quality products. Great selection of everything. Only problem I seem to have is that the young staff were not helpful. I am a man and need help because I don't like to wonder all around the store. The young staff did not seem to want to help me because they didn't have any answers to my question of where to go. That was disappointing. Someone should be training the staff.
Awesome place for great deals & the khols cash back is great. I got 50 dollars in khols cash back.
Also, shout out to my cashier who was super cool with letting me pick multiple discount cards at check out.
I love this Kohl’s. I have been there many times and it’s always a pleasant experience. I’m always greeted at the main entrance and everything is easy to find. The staff is very helpful and polite.
it was a good morning at Kohls!!! they had a 85% clearance on many items and other great deals throughout the store... associates were consistently working on the cleanliness and disinfecting of the register area ,doors ,escalator and common areas..Aurora was so helpful and sweet and was diligent about the cleanliness of her space, and i saw that with other associates checking out customers...that's twice i mentioned the cleanliness and the disinfecting diligence shown by the Kohls team, it bares mentioning... THANKS FOR BEING THERE KOHL'S.
I came in with a literal mountain of Amazon returns for our small business and Victoria was an angel in a Kohl's uniform! She was patient, respectful, positive and so professional. Her attitude and the support of her coworker who approached to assist made all the difference in the world for a job that would normally overwhelm someone. Thank you!!
This is my go to kohl's. It's a free standing kohls, the only other store there is a Best Buy. There is tons of parking, some open, some covered. Store is clean, never too crowded. Staff is young, but nice. Good jewelry selection and the girl working the counter was nice and very helpful.
Kohl's Bucktown is I think one of the nicest department stores I can recommend someone to visit with their very selection of brand-name clothing, accessories, housewares, and many more. You will for sure love the ambiance of this place and so is the location. Customer service is very helpful and staff very well-mannered. They all seem so really nice and will truly entertain every customer.
Extremely well stocked store, I have never been disappointed visiting there...just got my new pair of New Balance from here...
The manager Nicole H2 went above and beyond to help me with a rare customer service request. She did an amazing job managing my request, the other requests from approaching customers, the corporate office phone call needed to complete my request, as well as the employees ending their shift and coming on. The way she interacted with her staff made it obvious if her leadership and experience. Kohls- you are lucky to have an entire staff manage with such excellent customer service. I was also lucky to have Nicole help me out today!! Thank you
Recently got a pair of boots at a great price. Customer service wait lines for returns/exchanges are just too long. It’s better first thing in the morning when they open.
15min line at the Amazon return counter today (Sunday) at around 3pm
The girl was helping me before she was even finished Unlocking The Doors, then she got another associate to help me even more, I needed to buy a suit, and I haven't bought one since 1978, this is so cute helped me find everything that I needed oh, she was with me from beginning to end, the socks, the shirt, the tie, the jacket, the pants, it was a beautiful store, clean, organized, and professional, God bless these people oh, they know the true meaning of customer service, which has long since disappeared from the city
This place makes me think of Kmart when I was a kid (although I think Kmart had more things like toys, auto ect). It smells like old school department store. The best thing about this place is the Amazon return center that doesn't require you to package your return. Also you get a 25% for Kohl's when you return something (which begs the question why would you ever pay full price for something here).
Kohls has always been so helpful. And with their new renovations to the store, it seems a lot bigger & there are more signs to help direct you to places that you need to go.
Although I did like my selection at Khol's, I didn't like that the cashier had lied to me. The only reason I applied for their credit card was because the cashier told me I would not receive a hardship on my credit score and come to find out not only did I receive 2 hardships on credit, it pushed back my credit score by 10 points. Just a heads up on opening a credit card with them read other reviews, which are not very good as well. I still have yet to see any progress on my credit.
I don't usually shop at Kohl's - I mostly use it for Amazon returns and the odd small electric appliance I can't seem to find elsewhere. I'm annoyed that they keep moving the Amazon returns counter around the store. I understand why they're doing it, but I do not want to spend more time wandering to the returns counter than it takes to actually process my return. It does not make me stop and look at Kohl's merch and buy it, it's just annoying.
Open late in a decent location but pretty much the same as every other store. I mean it's not like I should expect anything different but hey it would be nice to walk into one and have to make a right turn to get to the men's department instead just to spice life up a bit. Just saying.
.great service personal information properly provided
.will certainly visit soon again
.quality clothes nice and clean
.neatly kept.
I had a really good experience the associate was really nice to me even though I was just making a payment on my credit card I will definitely come back and hopefully see that same cashier
Our checkout woman. was very helpful, and fun!
She answered or questions.
Great Lady!
The cashier was very nice and helpful... But a couple of the other associates just waking around I had asked a questionn or two and they were not very helpful.. other then that the store was nice and again the lady at the register was amazing!!
Coming from an old JCPenneys man, this was a great substitute, till quality and bang for buck options dropped off the radar and moved elsewhere I guess.
Had to pop in for some last minute dress clothes. I had mixed feelings about them being open until midnight, but I wouldn't have been able to make it if they weren't. I found what I needed easily and the girl that rang me up was extremely polite.
I tried the new Sephora makeup section in the store. I was amazed at how many makeup brands and products they had for being a smaller Sephora.
Amazon return brought me, 25% coupon kept me shopping.
Kohl's is a great store for shopping for the family and household. The hours are great and store is always in good condition considering the holidays. I can always find a great pair of jeans there, I pick up 5 pairs today for a great deal.
If your in your late 30's this place is lit.
I mainly use it for Amazon returns but they do have decent sales if u lucky.
One of the better Kohl's I've been to. They consistently have quite a bit of clearance for both men and women. Staff is friendly, and unless it's the holiday season, the lines aren't too long.
Super fast, got to pick up my order within an hour!
Had to do tax exempt at customer service counter which was not as convenient. They have to answer the phone and work as a cashier so their attention is always divided. When we went through the exit we found out the security tags were still on.The transaction so very slowly because of this.
Good store some of the cashiers are new and move like they are scared better training is definitely needed
i love shopping their. The customer service is great. The store
is very clean. The merchandise placed where you can find everything.
I really love their "Clarence Rack ". I got some great finds.
And the jewelry clearance was omg !!!!!!
Very nice selection, environment, and prices. Have been coming here for years and with the additional discounts you get for being a member, it's hard to beat the above combination, especially if you wait for their sales.
I have visited Kohl's Bucktown many times and I must say that place has it all. From nice and affordable clothes, shoes, bags to housewares. What else you could ask for when they've got it all for you. I often visit this place at least 4-8 times a week though I don't spend that much as most of the time I only do window shopping.
Staff was helpful and, very much the people of the 21st century a relaxed shopping environment. Single fellas great pick up spot. Ijs👻 …
I enjoy shopping in this store it convent and not so far. I like going for Seniors citizens, great discounts.
Kohl's is convenient and inexpensive. Perhaps not the hishest of quality but certainly a great value. This location is really big and has everything you need. Also has sports and holiday items. I'd recommend this store!
Great selection, pleasant staff
Love that you can easily return amazon products. They also give you 25% coupon for returning in store. Their online returns for Kohls are also super easy.
Great price great value
Found everything I needed and I got to use my 20% off.
Excellent! Sephora had some real deals!
Great location. Super clean and fully stocked!!! The employees are friendly as well.
Used Amazon return. Easy peasy. The return counter is just inside the first floor entrance. No need to go way inside to the store or one up to another floor. Has convenient parking and garages parking.
I love Kohls! Expect great things! 😊 And I love this store period, it's not crowded, except during the holidays (of course) it's clean, and has great merchandise! But good bargains.... …
Nice and clean store. Customer service is good. Clearance sections were prettg organized!
Usually have great selection - larger store with all departments. Limited size selection in shoes, but sometimes you can get someone to check in the back if your size is not visible
This is just a typical store just like other stores but what makes this place makes this place special for me is how this place makes my life easier in a way that I don't have to go any further to find the things I wanted to find and looking for. The place has it all even if it's not that huge for me, I just love this place.
Very nice and convenient amzon ret dept
Very nice department store; great clothes at very reasonable prices. Never a long line at the checkout. Tons of parking. And a Best Buy in the same parking lot!
This Kohls is okay. It's sometimes hard to find the right size because the hangers don't match the tags, and as I'm a pretty tall and large guy it's sometimes hard to find my size anyway. The dressing rooms are pretty clean and free of clothes, but it's kind of a nightmare around the holidays.
Great store, always good bargains, everything is easy to find, employees are very helpful, lines at the check out are fast, & always great parking. I always find myself heading back again & again especially when the have super deals going on.
Jarlene has great customer service i was very satified with my visit. Store was very clean and organize
Picked up item it was super easy n a huge store lots of options definitely will return
Nice Store with a lot things to choose, great
service 👍 …
Great for Amazon return. Their selection is limited and on the expensive side, so I dont shop often.
They have many people working to help us customers, that's great. Their young staff members should know the products they sell.
I love this Kohl's!! I was assisted by Jarlene, who was so kind, patient and professional!!! They are doing things right!
Super convenient. Friendly service. Good quality merchandise. High prices, but you get what you pay for. If you scrounge, you can occassionally find a deal.
We bought our Christmas Tree yesterday. There's a new man in costumer service that is very approachable, smiling and helpful. It made our day.
I can't remember how times I have been to this store because I have been here quite a few times and I must say that this place has lots to offer although this place is quite far from my house, I don't know but I always find myself visiting and doing my shopping here most of the time. Maybe it has also something to do with their customer service, their staff has always been so approachable.
Eh, for what passes for a modern department store, I will take Marshall Fields,or Carson Pirie Scott the way I knew them growing up in Chgo.,
This must be one of my Colombian g/fs favorite stores. She's purchased quite a few things here. She got really excited because she earned 20 Kohl bucks and got a pair of gloves and two thick pairs of socks. Free money. haha
It was neat, organized and they took all the proper precautions to protect the customers and themselves! Oh, and the sales was just an added bonus.
Good. Found jeans that were on sale. Nice pleasant place to shop.
Little pricey, I got some nice jeans though.
Great customer service and selection at this store. We always find what we need and the returns are hassle-free! They also accept Amazon returns too :)
Parking is here- for free. Abundance of parking usually shared with Best Buy. Fairly easy access to this Kohls. Being as I have been to a Kohls in the western suburbs where they are a but nicer. All in all the service is good and it is spacious being it is in a congested area that is becoming more congested.
Good location good parking . Store was very clean . Staff was extremely helpful assisting my wife . They have a good selection of clothes and prices are reasonable on most items .
Nicer then your average Kohl's. Good selection of clothing surprisingly. Nice, quiet, clean, and free parking. What else would you want?
Great and quick service for Amazon returns and the team is always friendly. On weekends however, they should really add some support staff because the lines get very long.
Clean and well organized store with friendly staff. Hot tip:. Most cashiers will not accept expired Kohl's Cash... But!! There are a select few..
Store is clean, everything is stocked nicely and staff for the vast majority is super friendly. God awful store music sucks and makes me leave promptly every time. 🙉🙉 …
Great costumer service in return center and cashier down stairs both were really nice and great me I felt welcome thank you.
Nice selection of clothes, bath items, kitchen goods and bedding. I don't shop here very often but run through whenever I am here to Return AMAZON items.
Roxana at the register was really helpful with me finding coupons on my app. I found what I was looking for easily and the price was right.
Never really shop there dont really carry anything my style, but the amazon drop off is outstanding each time i go its quick n im done before i blink😊 …
This cold is absolutely massive! I love spending many hours in this place as it's easy to do, and there is a Best Buy at conveniently located directly across the parking lot as well
Good location that's not too far off the expressway. Good customer service.
Very friendly employees,and great deals all the time.
Always a fun, easy shopping experience. Found a sweet little baby gift on clearance on my lunch hour. Done and done. See you soon, Kohl's!!
Plenty of parking. Great sales. BTW, You can return Amazon purchases for free, they box and send them off.
Rushed in with a gift card and found super cute keds for my 15 year old and some more stuff! Great place to shop. Will be back.
You can find nice deals every now and then. Good quality of clothing.
Always has great sales, and you get an extra 25% off if you’re returning an amazon item.
This store is amzing!! It opens early and closes late. I can get everhing i need form swimming suits to fancy dresses. Moreover, I can get clothes for any ocassion events. In addition, to all the jewelry I want.
Super long wait to check out. Store has a good selection.
Great selection of kitchen items. Easy place for Amazon returns. Not too busy
Quick again returns and often free small $5 items after the return is done!
Not really my kind of store, didn't find styles I was looking for and felt the prices were a bit high. Staff was friendly though and easy parking available
Store is really well taken care of and clean. The cashiers and associates on the floor are very friendly and readily available to help. Thanks!
Love this location. So much to choose from. A great place to shop! Nice atmosphere.
I always find what I'm looking for,plus the service is great 👍 …
Just wanted to return an online purchase. Would have been nice to know I had to go upstairs to the customer service desk prior to me spending 15 minutes in line. No signs anywhere.
Oh my God it was so peaceful at about 8pm and they have totally rearranged a lot of things there's so much temptation to buy I'm warning you guys out there be very careful you don't go to Kohl's with a lot of money they have a lot of nice little things you can buy for Christmas in the holidays it's beautiful
Great store. This time the choices were not as before. But always fun.
There is a new amazon counter to try all products from alexa, fire stick to the new ecco bee products. The amazn and Kohls staff are very helpful and curteous. The store is very clean and organized. Great deals as well!
Haven't been in a while but okay Kohl's has really upgraded....😍 …
The checkout lanes are the only thing that trip me up here. I was next in line to checkout and there were 10 open but it took forever. What takes so long at the transaction time? Weird.
Loved It
Its a store with basic mid-level clothing thats reliable. There's also an Amazon return center here.
Great spot to shop but also a convenient spot for Amazon return drop off. It does get a little busy, but the line moves quickly.
Great store with plenty of reasonably priced items for every budget.
This is a large store with great prices
In my opinion Kohl's is always rock solid. Has a ton of deals and coupons everytime I go! I have no idea how they start in business with these low low prices on name brands!
My favorite Kohl's, I love the new Amazon return area, thank you Kohl's! Great people always smiling, happy to take care of us.
Great location, large parking lot, friendly staff, and low prices. The store is well-kept, well-stocked, and well-lit. I can always count on this Kohl's location if I'm in a hurry and know what I need.
I love their children's department. Such adorable clothes and good sales.
Good selection of comfortable modern clothing at reasonable prices. Great sales!
Small shopping area, plenty of parking, so much better than a big mall, fairly knowledgeable cashiers. Overall better than fighting traffic at any large mall.
Their shoe selection needs 2 change. Same shoes same sandals. I havent shopped there in a few months n they still had same selection. Didnt leave satisfied
Love it for my Amazon returns
Good customer service
Amazing! Super helpful staff, quick pick up of overstocked items and replenishing shelves. Great shopping experience 👍 …
Huge selection, kinda overwhelming. Good that there is an Amazon return location right inside. You wind up spending the money from your return before you leave.
I love going here it’s such a clean store to go to and in a really nice area. Plus there is always parking at this location which is really convenient.
When you need something good at lasts this store will provide me a couple of T shirts 👕 …
The employees are great . They are very helpful. I always find something to buy.
Went school clothes shopping today at Kohls I I and had the best checkout experience! I believe the person who checked me out was Milta. I often go to Kohls, but this time really stood out to me. Milta was extremely helpful, courteous, and polite. I really appreciated her professionalism. Thank you, Milta!
Went in for an Amazing return. The line seemed long luckily the employee at the counter was super fast & friendly! Grateful for the fast friendly service.
Store is nice. Had some kohls cash from my aunt but didnt see anything worth buying
Very nice place well-organized neat and clean and the people are decent remind you of Sears JCPenney in Carson back in the early days of the 60s
The store is very clean and organized. Can shop for all especially at Christmas time!!🤗 …
Good selections and prices, but sometimes hard to navigate or find helpful staff : some staff are excellent, while others don't seem to know their store.
The cashier was great. all the latest fashion with half the cost. this is the first place i got to when i need clothes. 30% off is also great.
Needs more associate and shoes department long wait otherwise good place to shop
Very clean. Nice employees. Very helpful. Normally has what I need in stock.
Often , value and quality are a rarity. Kohls breaks the retail custom by delivering both. "Amazon returns", integrates online shopping with the bricks n mortar that make Kohls Xcellent!
Very clean and organized department store. All the team members were extremely helpful.
They have nice tops but unfortunately very limited sizes. Everything I liked was available in XL or XS.
Pretty good customer service, easy parking, and fair prices. This is an easy place for me to shoot in and out of quickly to get what I need.
Store is well organized and has a good selection. This is also one of the stores that has an Amazon section in it selling Amazon devices and you can bring back Amazon returns here for free.
Very convenient to where i live customer service was great call over the phone and ask sales person to hold a item for me she was very prompt my item was waiting for me when I got to the store
Nice and clean. Amazon nook definitely a plus! If I shipped here more I'd give it 5 starts.
I love shopping at Kohls in Bucktown Chicago. Here's a photo of my baby girl. My youngest daughter. Caitlin Marie Gardiner and her niece Ryan Castor and her nephew Liam Castor. My two grand children. I have four more kids and 9 grandkids all together. Castor is part of gemini and the twins in the constellations in the heavens above.💞💜🌷🌹 Thank you, Jaime Marie Gardiner
Couldn't find many size L men items or baby boy size 3 & 4. Cashier was very friendly (at 1:30 a.m.). 😊 …
Electronics has different selection of both bluetooth and wireless headsets price range from 14 dollars to over 100 dollars brands like SKULLCANDY , BEATS , SONY ,APPLE BLUETOOTH SPEAKERS BY ENTRANCE MOST HEADPHONES 2ND FLOOR
Dropped off an Amazon return. It was quick and convenient. Located in the back of the store. I even received a 25% coupon for Kohl's
Everyone here was nice. I only went in for an amazon return and I was in and out. Good job.
First year I have many bathing suits variety options. Luved it!
Great place to poop.
Friendly, helpful service here. Thanks
Three weebs travel from Michigan to Chicago for anime midwest. When on i90/94, nature called. They had bathroom. Best buy's wasn't working. People didn't wash their hands when they left though. Chicagoans are not sanitary.
Just came to return Amazon. Agent wiped down counters in between. Plexi between you and agent. Felt safe
Smells great ,looks great ,fantastic air conditioning and always has excellent customer service .
The Amazon Popup store here is great. You usually get a $10 off coupon for in-store purchases if you returned something from Amazon.
Have loved Kohl’s since high school. Always good deals and great clearance section. Friendly staff and wide selection. A gem!
This store is great. Friendly helpful staff and layed out well and love Kohl's deals.
Nice out of the way store not as busy as some yet you will find everything you need
Love the rewards, discounts and clearances. The employees are all so helpful and let's you know about other reductions you might be eligible.
Decent selection of items. Not far either driving or by public transit. Much more organized then other stores.
This is really a good shop. Has very nice fittings from great brands. The price could be flexible though.
Good Store....
A nice large Kohl's. Get her early before the place is picked over and a mess.
Customer service is hidden away in a corner of the second floor but everything else is easy to find. Can also return Amazon products on first floor.
Friendly staff at the online shopping pick up. Clean and very well organized store.
Clean and organized the staff was very helpfull and they had a great variety of sizes even for the huskier gentleman like myself
Nice store, with lots of goodies to buy. Great store manager Nicole.
Lots of different and famous brands, and you can easily found everything you need.
The prices are not as good as TJ Maxx, Marshalls, etc, but oooh well.
Great place visit I enjoy coming to this place many brand names in clothing and sports gear awesome Thankyou Kohl's
I always enjoy shopping at Kohl's. Great prices.
This store used to have exceptional service, now it is simply ok. Several rude cashiers recently. Disappointing.
Great deals, but so much clothing. Almost overwhelming to browse. Quality is often less than premium.
I really only go here to drop off Amazon returns but it is particularly good for that because of the parking lot and being off the main street.
The Managers at this Kohls are considerate and will exchange goods without a receipt.
As long as it is a product sold by Kohl's they
will stand behind it.
Picked up Christmas gift for hubby that I had ordered online. Appreciate wait was minimal!
Tucked away in the mall, the place isn't my favorite Kohl's around but it does the trick.
My wife loves Kohl's. Still the same.
Always clean great stock of clothing in many sizes and colors and staff very knowledgeable, friendly, and helpful
Never lets me down great selection on Nike apparel
Long check out lines . But you have good shopping exp.
Heck of a store, plenty of clothes and some decent prices plus they have some decent parking out front as well. Not easy to find in the city of Chicago.
Very accessible store and super easy to find a parking space. This will be one of my favorites shopping store now!
The drinks are made perfectly however, the staff isn't always pleasant. Even when not busy the condiment bar and restrooms are dirty
Very good Store to get clothes, shoes and things for home...good prices!!
Really can't beat this place for variety of clothing at a great price, but this particular one is often out of common sizes. Easy parking in their garage.
Love this store. Always has great sales, it's clean and organized, never crowded. Love to shop at Kohl's!
Definitely my favorite store, you can find all the clothes, good brands, helpful and nice staff.
Always clean. Always great service. They always open more lanes if lines get long.
Two floors with plenty of clothing and helpful staff members. I like this store, it's never too busy and usually has what I need.
This entire area is a bit of a PITA, but decent shopping and good stores.
Large location with two levels, and pretty decent service.
For those unfamiliar with Kohl's, making returns or using a rewards card typically requires a blood test and polygraph (hyperbole, but it is a pain). This particular location is large and has lots of free covered parking.
Cleanest and most organized kohl’s I’ve ever been into. Shoes section was extensive!
Great place to shop. Good variety and prices, and plenty of indoor parking.
NICE retail shopping, great parking, pretty good prices, some brand quality is bad.
The Mariano's mixed popcorn is bangin'!! Along with a few other of my fav's like their customer service and their ready pizza slices. YUM!!!
They have good quality goods for lower price with coupons. Salesman are very helpfully and friendly.
Great customer service and very organized.
This location is very neat and clean. The sales associate are very friendly and ready to help.
Was clean safe and I found what I was looking for! Great job to your workers!
Great customer service. Cashier let me know about a 20% off coupon I could bring up my phone!
It was a good experience, staff was friendly and had many employees/cashiers to help out
Kohl's s a great store where me and my family buy all our clothing and stuff for the house thank you for Kohl's.
This is your average Kohls. I came in for an online order and received great service, it was just a little slow.
Customer service desk people are consistently the most patient and helpful I've dealt with.
Had all the items I needed and great sales and extra savings with coupons
Love this store..they have everything you need at a great price. They also have great sales.
Big store. Big parking lot. Lots of deals. The lines can be long sometimes at checkout but other than that, a great shopping experience.
It was clean and found what I needed. The staff are nice. Cashiers super helpful.
Like this store. It's bigger than the other Kohl's I've visited. More friendly atmosphere. Different options as well.
The sales lady was very nice and helped me get discounts and what I bought was about half price
I always find so much sales and very good and beautiful clothing, also it is very clean and a very large store
E
Customer service not great but can find some good deals is you look around
Love this place! Quick in store pick up, and always the best selection of stuff.
Huge parking lot and great selection much more variety especially in the women's shoes than other kohls in the area!
you will get the 5th star when the calvin klein section opens
Made it easy to pick up my online order during Covid-19 limitations.
Online returns are on the second floor, waaay in the back. I felt like I was on a hike. There were no signs leading me to the returns center, either.
Nice store,but was not able to provide plus size costs and clothing. Higher then 3x need to be provided.
Courteous attendant fast and polite also very good with store specials and Kohls cash.
Great service, friendly staff, willing to help with any issue or concerns, I personally like this Kohl's
Love this store and staff is very
Not easy to find what you want. Everything is set up very close together and signage is terrible. Check out line got very long before more registers were opened.
There are a lot of great options here, for affordable prizes. Some locations have better options than others, though, so it might be good to shop a few locations.
Clean, well run store with good low prices and large selection in stock.
I love Kohls I found the clothes I like there's four I go all the time when I need something 👌👌 …
The people in customer service were the most courteous and understanding.
Very professional !!!!
I appreciate the way they sort the items, very easy to find the staffs you need.
They offer great sales and discounts but the check out is a slow process and they forgot to take the security tag off the clothes I purchased now I have to return to the store what an inconvenience
Good selection, much better layout then in the past.
Would have been nice if the employees walking around ask if u needed help. Or even knowledge ppl in there area more.
Very good experience, exchange products with no problem.
Bought new products!
This store is amazing I love the woman who works in housewares she is so nice and helpful but I forgot her name.
Fair prices and great selection for men’s clothing.
A good place to shop for clothes and not deal with long lines. The place is always clean
Nice place to shop. It wasn't overcrowded and the customer service was great.
Friendly staff, clean environment just need more cashiers for faster service
Best deals ever! Love the selection of athletic apparel and the customer service is on point.
This kohls is always fast and has good service
Great sales and got 30% more off of my sales items.
Clean and safe now Sephora is there
Very convenient parking situation. In general Kohls is not my favorite bit I like their apt 9 leggings.
The return policy is great. They'll take back anything. Even broken, washed, and worn items.
Have good collection and staff is super friendly even on crowded thanksgiving day.
Kohl's staff are always so pleasant, store is maintained immaculate and I always find great sales.