Reviews of Kohl's. (Store) in Charleston (West Virginia).
Description
Information of Kohl's, Store in Charleston (West Virginia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Kohl's
Popular times
Sunday
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Friday
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Reviews of Kohl's
Good sales but only sizes that the average person isn't, such as size 0 in women's and 18-19 men's tall button down shirt, but excellent stocking stuffers reasonably priced.
I would like to see if Kohl's had you know good deals on their sales items but there are so many sales items on a rack that you can't you can't even get them apart to look at them it's just too difficult and they're not in order they're just all messed up it's very difficult to shop the sales racks
The selection of Men's clothing was not to my liking. If you are looking for modern, trendy clothing, then this is your place.
I enjoy shopping at kohls.. I go there so much I'm on a first name basis with several of the employees.. Violet, Sharon, Tracy, Bethany.. And then there's Stephanie in Sephora that's so helpful and very nice.. These ladies make you feel so welcome.. This is Kohls in Charleston Wv. ❤️ 😍 💯 …
I always get what I ordered, good quality, fast delivery usually less than 5 days. I get coupons and discounts frequently and love their sales. Recently I ordered 5 t shirts and a pair of shorts all for $51.
I have been to the store and made purchases too. It was a nice experience also.
Love the store, but stock seems a little low sometimes. Deals and kohls cash are great!
Kohl's used to be my favorite store but they have recently changed their clothes selection and remodeled their stores. I don't like it as much as the old store.
Prices are way to high. Good quality clothes , good variety, colors etc. Even the 70% off racks were to overpriced. Store was neat , organized everything seemly stocked . Friendly employees, parking is easy in & out. Just to high on their items.
Haven't been here in a while. The weekend before Thanksgiving so it was fairly busy. Prices on name brand stuff. We're pretty high even with discounts. Found some pants that fit me, if your average waist and height, you'll have to hunt hard to find the few selections that fit. The line to check out was long but very efficient and we went through quickly.
Good evening to shop. Family and friends discount gives another 25% off. Not extremely crowded either.
Crowded, long check out line (15).
Line was being directed by an
Associate and was moving well.
I inquired as why registers only open on one side; was told that
Not enough associates to open all registers.
Love Kohl's so much! I can always find good deals here
The clearence event is a good time to get a great deal.
Ehh. You can find good deals and a lot of associates but good luck getting one to actually help you. Mostly they stand in groups talking. We were looking for a suit for my sons adoption day and the clerk was short and really wanted to get back to chatting to her co worker. She said they don't sell boys suits- even though I found one in the racks later. I chose not to buy it as it wasn't the right size and had no clue where to find any others in the store.
friendly staff. great prices on most items in store
I'm giving it a four star because of Sephora. They have nicer clothing and helpful employees.
Really nice people work there and a lot of different things
I had the nicest cashier today. Wish I had gotten her name.
Sephora Review
I came in yesterday Jan 24 to go to Sephora to retrieve my Birthday gift and look around. I was very pleased with the customer service and how helpful each employee was. I had a not so great experience with Ulta in the same day, so it just made me appreciate the experience I had in Sephora. Thumbs up for me and plan to return to Kohls\Sephora.
Always a good selection. Lots of clearance items in all clothing and shoes. Great place to go shopping. Watch for rose coupons in the mail or on your phone. You can always go to service dept. , They can help with discount options.
Got a great deal on Sketcher athletic shoes using my Kohl's cash and coupons. Very friendly, helpful cashier helped my friend open a Kohl's account. By this we received an additional 35% off. Super deal.❗
Great selections. I went school shopping for my son recently. The prices are either great or twice the price of other retailers in the area. That being said they probably have the best Jean selection for men and boys in the area.
Kohl's seems to be pretty well stocked. On this visit tho it was hard locating items. They were moving things around like the shoes for instance. So before your next visit check the store map. And they were stocking the NEW Sephora inside South Charleston location Woohoo 🎉 …
Very clean and accessible. Still had a great selection of clothes and miscellaneous items. Quick check out.
Great deals right now. Plus Kohls Cash rewards program. I saved 225 dollars plus got 20 dollars in Kohls cash to spend. The store is open until 11pm which is great and it wasn't to busy.
Nice store, clean and neat. Checkout was a little of a wait, first visit for me so maybe it was just a busy day. Prices seemed a bit expensive
I could not find an associate
to help with any dept except
Makeup. The young lady was very knowledgable and very professional.
Bountiful selection. Helpful sales associates. Surprised how full and busy the store was.
I love, love, looooooooove Kohl's. I get excited shopping here. Great styles, great staff, but only thing is prices seem to keep getting higher. Hopefully they figure out how to bring the prices down.
Staff was outstanding!!! Store itself, a little cluttered feeling, as if they tried to squeeze as many racks as they could in every section. Just makes it harder to shop and move around..makes me want to hurry up and leave, in my opinion. But staff was super friendly, every single one!
I did an Amazon return at Kohl's. The Kohl's lady was super polite and knowledgeable. And she was on the ball sanitizing the counter as soon as a customer left. Then at the end of my visit she printed my return and gave me a 25% off coupon.
I love this store because of the customer service. The lady in jewelry, Lana, is helpful in any department, she knows which way to direct in other departments to find everything I need. She also knows her jewelry. I had quit wearing jewelry until Lana showed me exactly what all looked great on me. Customer service is everything and I didn't shop much at Kohl's until lately. Thank you Lana and Kohl's.
New pickup option was easy and painless
Large store with plenty of options for your home and each member of your family. The store has sales nearly every weekend, but they are complicated to understand and when you get to the register you figure out that what you thought was on sale really wasn't. The store looks fairly messy most of the time and it's difficult to find certain sizes and styles due to the clutter and lack of organization.
In process of adding a Sephora. Was not crowded. Was fairly clean. Good selection at this time. Decent prices( what I looked at).
Well stocked inventory. Great variety. Not as much of a variety as before. Disappointed ☹️
Store, at least the men's department was a mess today. They did have some pretty good deals and I like the Kohls cash too. Choices for casual wear are mostly team or brand based. Not interested in all the Nike brand stuff but that's just my preference. So I felt choices were limited.
I love kohl's, and I appreciate that they are willing to stay open 24 hours for those to do their Christmas shopping. BUT their store on the average looks like a tornado hit it. It is always a mess! The children's section is virtually unshoppable because it's so crowded and they have a toy section right on top of it which makes it a nightmare for any normal parent who doesn't want to have to wade thru that with a toddler. The men's section is always a mess. I understand these areas being shopped over but for someone who spent 10 years in retail management, store straightening during slow times should be a priority! My staff was always straightening areas when they were not helping customers. People can't shop if they can't find things. This is a problem year round, not just holidays. Management needs to break down their sections and assign them someone to straighten as needed.
one of the last true old-school "department stores" left in the area.. selction is decent if you're looking for clothes but hardlines selections is rather limited. Good values, though often the cashier line can be wait-y. .
Always enjoy shopping here
Great store. Always clean and well staffed with friendly and helpful associates.
I found the cargo shorts I was looking for and they were on sale...but the cashier told me that my 25% offer was for on line purchases only...then I get another email today that said it could be used for in store purchases..I will be taking my receipt back and getting my 25% off.
Good deals when sales are going on, and the cashiers will also hook you up with additional discounts if you ask nicely. Only complaint is that they don't have enough funky sweaters
Love shopping here. Great namebrands at great pricing. The out of season section have phenomenon discounts. You can get jackets discounted from $170 to $32. Excellent way to build up your wardrobe. There are always extra discounts when you use you Kohls credit card.
I did not have a negative experience. My shopping experience was not great. The items were seemingly scattered, or not organized enough. Also a bit pricey, but also brand name merchandise, is a bit higher.
Would have gone with 5 stars but not everyone there is the friendliest. If you don't want to check people out, don't be a cashier. 🤷 Mostly have had good shopping experiences here though. …
Always a great selection on clothing and perfumes. It's my go to for a clothing store. Great staff that are always willing to help. Love it.
It's an okay place, but I can't believe they took out the jewelry department... Oh well, there's other places open to buy from.
Love shopping there but I will no longer being buying Nike items there bought my son a pair of pants and he wore them one time and the Nike check is already falling off...
Friendly and helpful staff. I have mobility issues and they carried my purchases to my car for me.
Needed a special no tangles pet brush for my little girl. Was advertised on TV. I goggled it and Khols had them about $8 cheaper. My daughter was very happy as was I.
Easy access. Had trouble finding the item I wanted. One person tried to help. Second person did too. Finally department person came and showed me what I wanted. Too expensive! WiFi connected but no Internet Access. Had to go outside to get signal over phone to research. Did not go back inside.
The employees were outstanding, especially Andrea and Matt. They were immensely helpful in shopping for my fiancee's wedding gift! 12/10, would shop here again.
Sam was our cashier and he was extremely friendly and helpful it was clear that he possessed knowledge of how to complete the purchasing process in a satisfactory manner for the customer.
I didn't shop here much because I thought your prices would be high, but I was wrong.. I really enjoy my new jacket and WILL be back... Thank You for a great experience....
I love Kohl's...I love their on trend styles but they're not over the top. And their prices are great(when on sale) combined with my coupons and Kohl's cash, I can score great buys there.
I did a Amazon return which was very convenient and fast. If you live near a Kohl's I highly recommend doing Amazon returns through them.
Never knew pillows were that expensive but they are nice
Decent Kohl's cash and sale deals. Never shop mid+week without them. Store decently maintained. Better service than JC Penney in Barboursville but not full service. If you want a full service department store which acts like a stylist, hit Belk in either Beckley WV or Ashland KY.
I understand better than most about retail and how people want to leave and go home i have been a store manager for 26 years but tonight i shopping and I knew I had about 18 minutes left when about a 1/3 of the lights went which put you where you couldn't see or even be comfortable shopping ,so I bought the few items I had and left.
I had to make a return and it was quick and easy.
Made several purchases and it was easy checking out and sales clerk very courteous.
Kohl's service is #1
I'm no the biggest fan of Kohl's in general. That being said this particular Kohl's is one of the best Kohl's I have been to. Most of the the employees that I have encountered have been very helpful and friendly.
Good seasonal sales, some selection of clothes. Not enough petite sizes, business clothes, or high heeled shoes. Good for business casual, flats, low heels, and peep toes.
I like their Mens clothing selection and home furnishings. Make sure to download the Kohl's app and join the reward program for Valuable coupons and earn Kohl's Cash!
Great place great prices. The workers are very friendly. I love this place. They always have great deals
They always have a good selection of everything.
During the Christmas season, the Christmas section has a white tree with little forest animals. I got a cute baby deer, and a squirrel 🎄☺️ …
I never really shop.at Kohls. I use to but a lot of baby stuff.
Always friendly, great selection, and incredible bargains for men, women, and children. This store is the best organized on Black Friday!
Great place to shop love my kholes cash always feel i get my money's worth and good quality items
Kohls is always a great place to shop for all 3 kiddos, they've got so many brand options for Boys Clothing, like Levi's and Lee's Husky Jeans, Chaps, Nike, Adidas , plus they've got all the Characters in Tee's or Long Sleeve, etc
(We just wished they had Under Armor) We also shop online for WVU Apparel and they've got basically anything WVU you want for your home😍💙🏈💛🌟🌟🌟🌟🌟🙌🏻🙌🏻
They've got a lot more clothing options online and most of time I shop online cause I'm a online purchase junkie😳😂😂
We also like their Home Section also and for Christmas, we always go their to get our Disney Ornaments every year!!! So our tree is decorated in Disney and WVU Ornaments!!!
We love Kohls and glad our boys love their clothes and have many options to choose from😀
Second Amazon return. Super easy and quick! Plus getting a 25% coupon just for doing the return there is nice!
Always have a good experience at this store. I just wish they sold more tall women's jeans and pants.
Excellent selection and service puls you can't beat the prices!
A little too pricey for my taste. You can get equally good products elsewhere for less. I'm not willing to pay extra for the name.
Wow what a messy store! Clothes everywhere. Whereas probably customers fault, employees should straighten up multiple times a day
Love Kohls beautiful clothes and I love the Kohls cash back. Store is always clean and service was great
Was dropping off an Amazon return. I wish the drop off was closer to the front so I didn't have to walk through the entire store, but I guess that is their way of trying to get you to shop in their store.
Quick and easy very nice staff had to do a Amazon return..
Clean building. Friendly and helpful cashiers. End of year savings all throughout the store.
Love their clearance items. Clean except dressing rooms are cluttered. Free parking. Plenty of cashiers.
Has everything under the sun..however, is extremely pricey. I rarely shop there, only when I need/have to & not found anywhere else.
I'm giving this shop 4 stars in comparison with other Kohl's. This is a large store, well stocked with ample parking.
Loved this place very good souvenirs shopping, they had everything you wanted to buy to take back as gifts....exellnto
Always a great place to shop never had a problem
Nice store. Nice layout. Staff wasn't real attentive.
Good selection, much sale merchandise, outstanding job of maintaining social distance at checkout and maintaining disinfection protocol.
It is a good place to look and shop. Prices are a tad high though
I spent a clothing voucher and ended up walking out with 20$ credit to spend in the store and thr associate was very helpful..will return again!!
They had exactly what we were looking for and it was on sale too! The check out lady was so nice.
One of my favorite stores. Great sales, nice staff, always tidy.
Nice place to shop, good deals to be had of you can find them.
Good to see that even though regulations have eased, they are still doing social distancing and cleaning.
Oh my! There were so many sales! So much to look at! Staff were so helpful and pleasant! Already want to go back !
Fast friendly delivery to my car. That's what I'm talking about!
It's a Kohl's! Clean store. Fixtures & displays were nice & orderly. Easy to navigate. Wasnt jammed packed with displays.
I love Kohls, but sadly the store is disorganized most of the time and hard to shop for clothing
Website said they had shoes. They do not have shoes.
A place to shop for all from clothes all brands to house wares,kitchen aids special gifts, friendly, pleasant atmosphere, love it!!
Good deals on nice clothing. Kohl's Cash can be a good benefit if used properly.
Very helpful, it was really busy and everyone was still very helpful and nice excellant service, great place to shop
So this store is getting better and looking cleaner still has some work to do but looking better every time I visit.
My sister and I enjoyed our day at Kohl's!
They have really great sales and you get kohl cash for your next trip...loved the store
They need to have more merchandise in store. Looks like they are going out of business
Was able to get in and out quickly including checking out the clearance racks and trying on clothes.
Nice store but plus size 3x clothing was almost non existent.
Love going to Kohl's. I can usually find what I want there. It is a great place to shop.
Great place to shop...great prices and good quality clothing
I like there selections
Average... can probably find better deals online... facility is clean an orderly... staff is helpful.
Got some great deals on dress shirts for work and save a bunch of money.
The store is very clean and well organized and the associates are very nice!
Great prices, wonderful employees. All around great place to shop
Great prices!!!! Employees very helpful and friendly
Typical Kohl's. Great deals from time to time. Got an amazing IZOD bed set here.
Has lots of nice items and great specials
Good selection of clothing brands. Helpful staff. Clean restrooms.
Great deals and coupons. Awesome caring and helpful staff.
Exchange process was smooth.. the people at the front registers were too chatty with every one
Great selection and prices and the kholes cash is an added bonus
Loved the 40% off plus an extra 15% at the register deal.
I love kohls, they definitely need a better selection of swimsuits though.
Went to return stuff and no one seemed to know where the customer service was. Annoying
Again. A little pricey for cheap producing but if you look you can find Dealks
All is good except no company makes slacks in my size. At least in Bangladesh.
Love the sales and coupon deals but the long lines was a Walmart thing!
Returned item from Amazon, it felt like it took 30 seconds! They were so accommodating!
Love this place.. wish they can have more cashiers
Friendly service and great items but long wait in line.
Disappointed in my search today for children's clothing. Need better choices.
Great deals if u have a store credit card
Great place
Love shopping here. Long lines at christmas, but usually not to bad.
I love this store!! Great service and great merchandise. Kohl's is my go-to-store!!!!!
Able to get in, get what I need and out quickly. Friendly employees.
Great products but limited on the sizes you need and a little expensive.
Great prices for brand name clothing.
I can always find shoes, clothes, perfume, makeup ETC!
Disorganized, check out system was crazy. No employees on the floor for assistance.,
Everyone is so friendly and customer service is excellent.
Can get great bargains here if you look and use coupons.
This place looks like a yard sale, merchandise all over the place, it is never like Beckley and Barboursville stores!!
Very nice great customer service quality product's
Store was kinda unorganized and messy not sure if it's where they been busy from the sales or what but it was a mess
I've been shopping at Kohl's for a very long time. Great quality clothing.
I love Kohls cash
I got my Mom earrings with a gift card and I only had to pay 7.40
Shoe Carnival didn't have my size Vans. Kohl's did. Kohl's 1. Shoe Carnival zip.
Love it. Probably the best place to shop for clothes in Beckley.
Great variety of clothing, open late and prices are nice.
Always has coupons and good deals. Lots of housewares and clothing.
Not bad, think of it as upscale walmart
it's alright, I mainly go here to test colognes and shop for rock and roll t-shirts.
One of the few decent options left for clothing. Please don't close.
Great finds, but you got to look for the bargains!
Always find deals if you're willing to look for them.
I love this store they have everything you need
Cashier Patti was awesome, very helpful, excellent personality and efficient.
Experience was great
Selection was tarific
Staff was plentiful and helpful
Used to have a better selection of men's clothing.
Got everything we needed for a vacation. Heard they were closing. Its a shame
Finally reopened! Staff was friendly. Online return was done in a few minutes.
Nice store a little messy but it was black Friday.
Most usually I find my dress clothing here.
Tou can find some good deals here not a lot but some
Hello I was very impressed with the store and staff
Found a super good pillow.
Understaffed, clothing tends to be disorganized and sales prices aren't always accurately marked.
They stopped carrying the style of Lee's I like for work.
First time ever went to kohl's staff was friendly and eager to help
Needs better kept stuff all over floors
Good service, nice selection. Free parking.
Good place to shop for clearance stuff
Great store. Friendly customer service
Great time today. Found everything we were looking for
Good customer service and great prices
Long lines when there aren't many cashiers, but overall not bad
Typical Kohls. Good prices and great selections
The best Kohls I've ever shopped at
My go to store for cooking items, coffee pots and pods, as well as clithing.
Great deals and Kohls cash to boot.
I love shopping when the clearance sales are .
Always find what I like there!!
Had what I was looking for. Love this Kohl's!!!
Great prices. Good selection.
Nice store. Friendly helpful people.
One of my favorite places to shop.
In and out without wait , friendly employees, found what I was looking for.
It's great I love this store
Couldn't find prices on many items. Frustrating
Great place
Found a lot of good deals.
Ordered online, fast and friendly pickup
You can't beat the deals they always have!
Great deals and helpful staff
Good place for some unique finds
Plenty of parking
Good men's attire selection
Amazing
Courteous staff. Reasonable prices
Alot of people and pretty women
Found a couple nice shirts there
Loved all the summer styles
Lots of choices and staff very helpful!!
Very good service.
Poorly organized but great deals
Decent store with good service!
We had a good visit.
Just a Good place to shop
No football on the tvs
Had the toddler shoes that I had been looking for
Nice friendly customer service.
Love Kohl's cash back!
Easy access from the highway typical kohls
Easy in and out. Found what needed!
Great staff and fast checkout
Could spend too much time here
Kohl's always has an excellent sale
Don't like the reorganization
Did a pull in pick up order
Good choice of clothes and selection
Poor selection of women's shoes & clothes
They had exactly what I was looking for!!
get a Kohl's card you won't be sorry
Good prices, kind of cluttered
Good prices fast service
Love the deals and staff
I enjoyed my first visit
Always a good piece to shop
As always love kohls
Rarely has anything in stock. Okay staff
Yes gotta have money
Difficulty finding needed shoe size
Lots of deals on winter apparel.
Good when there's a sale
Nice welcoming clean floor
Thanks kohls for the kohl's cash!
Good place for a variety.
Prices way too high
Good for office clothes
Employees were helpful!
My favorite place to shop
Clean and well organized.
Favorite place to shop!!
👍 …
Found great deals
Found great deals
To expensive on some of their clothing
Great place to shop
Very good
Luv it
Best one around!
Love Kohl's Cash!!!
Find good deals
My wife likes it
couldn't get any assistence
Friendly customer service reps
Loved the quick service
Great deals
Good deals!!
Always crowded
Fast customer service
Run of the mill department store.
Love Kohls !!
I love Kohls!
Great deals
Good deals
Love this place ❤️
Crowded
Awesome selection
Great
Excellent prices
Loved it
Amazin
Like the sales
Loved it
everything is overpriced.
Good prices
Grand
Great
Great
Nice experience
Nice stuff
Love this place
Its a department store.
Excellent shopping
To messy anymore.
Great store
Great store
Large clothing store.
Flan
Mess from inventory
Nice store
⁰
Loved it!!!
Lots of options
Like the store
Fine shopping
It's a Kohl's
Love this place! Staff is friendly.
Had what we needed
Whoah!
Kohl's....Khol's....Koal's