Reviews of Petco. (Store) in Birmingham (Alabama).
Description
Information of Petco, Store in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Petco
Popular times
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Reviews of Petco
The staff at the Hwy 280 location was friendly and caring to me and my pupper. They were helpful, engaging, and knowledgeable. I will use their services again and recommend them to anyone for their puppy's grooming needs.
I purchased their basic bath and holiday plus package for a Pug! The holiday scarf was cute
Abby and Lacie are awesome!
I wouldn’t take my pups anywhere else because they’re the best groomers in Birmingham! They’re always kind, sweet and willing to go above and beyond to help their customers out.
If I could give more ⭐️ I would!
Thousand ⭐️ Service!
I want to give a 5⭐️⭐️⭐️⭐️⭐️ shout out to Byron always excellent service and more knowledgeable than all I’ve come across. I started an aquarium a few months ago my wife was against it! She now loves all the fish 🐠 maybe more than I do lol 😂!! To always being better than we were yesterday we thank you Byron! …
They have a good selection of pets, fish tanks, pet food and general items u would expect at a pet store. Recent covid status evrywhere has had an impact at this store in what they carry as far as pets go. Many items may not be in stock...but this depends when you go. Call the store first.
We purchased a chameleon recently from this location, and also a terrarium and other supplies. Great customer service, very helpful and nice experience.
I like this location because it has a wider selection of dog clothes. And normally they are on sale. This location also has a good selection of collar and leash sets.
They have very interesting and very colorful salt water and fresh water fish available as well as turtles.
Took our Pomeranian in for a haircut and nail trim. The groomer noticed dry skin, and gave Wasabi an oatmeal bath. Great service! Definitely recommend! Everyone was so nice
these people are just the best. they will go out of their way to stop you and inquire as to how your pet is doing, even if said paid isn't there with you during that particular visit. everyone is extremely knowledgeable. that might seem a given, but coming from the restaurant industry I've seen firsthand lack of interest in one's job. these are not those people. keep it up!
HIGHLY RECOMMEND this location for all your pets. They’re very friendly, helpful, reliable, and stocked with all you’ll need. It’s a rarity that I go anywhere else due to certain pet’s needs
The store is clean and well stocked. The staff are helpful and friendly. This is the store I go to regularly. I have to deduct one star because carts used for stocking are regularly left in the aisles in the way (i.e. not moved to the side).
Barbie with Petco 280 has taken care of my German Sheperd since he was a puppy. We lost him the first week of Jan. at 12-1/2 years old. She shows such care and concern for him or any of our other dogs. We have always had good experiences at the Petco 280. I can't say enough about just how much we love this store and mostly because of Barbie our groomer.
Hwy 280 location is a Really nice store.
The crew on duty did a good job on getting me what I needed.
Good customer service and the only chain pet store in the south of Birmingham Al area that was stocked up and had everything I came for.
Overall great experience.
It went well we went in at a time where it wasn’t to busy. He picked out a squeaky toy and a treat. Overall 10/10!
Super friendly staff who are ready to help with anything they can. It also doesn't hurt that they regularly have deeply discounted sales that you and your furry friends will love!
My Ragdolls favorite pet store.
I like it. Id say it be nice if they were more helpful. Telling me its near the back isn't going to help me up by the cash register and hard to find help at times but that may be short staffing which I understand is beyond their control. The groomers have done a good job with my fur baby and no signs that he was unhappy. And the cashiers are friendly.
Very helpful knowledgeable and customer service is always #1 at the Birmingham 280 store
They have been grooming our Great Pyrenees since he was rescued in September. We have been overly pleased with their care of our gentle giant! I recommend them to anyone and everyone!
Very clean store, helpful and friendly staff. Got everything that I went there to buy. The gentleman that was working in the fish area was very knowledgeable and helpful.
Best the store had looked compared to previous visits. Lots of people I hadn't seen in there before. Corporate? Labor Day sale? If they could do this level of fishkeeping and store maintenance on a regular basis I would give them a five.
My roommates and I just got 2 puppies so we went into Petco for toys and training treats. The cashier was very nice and extremely helpful. The store was clean and laid out nicely. I was a really good experience.
The shop was clean and well maintained. The staff was great. The overall satisfaction of a 9 was simply that when it came to cat food we were hoping to find some cat food in the refrigerated section but all it seemed to stock was dog food. That was nothing that the store itself was at fault for. I love dogs but would also like to see more options for our kitty friends.
I was met by friendly workers who went above and beyond to help me find exactly what I needed for my pet. The workers answered questions and explained things to me that I had difficulty understanding up until that point. They were super nice. One guy even carried my tank and the rest of the items out to my vehicle.
I went into the store today to pick up a few things for my hamster. (She’s super spoiled.). Anyways, I was greeted and treated very well from Rodney and his staff. This store has a wonderful selection for small animals. Rodney was patient with me while price matching items in my cart. He went out of his way and was very friendly! I appreciate the hard work he and his staff does for our fur babies and scaly babies! This store has a huge variety of items which is one reason why I drive an extra 30/45 minutes to come here! Thank you all associates and leaders for the help and hard work!!
I have been coming here for a couple years now and I have NEVER been disappointed!!! We come and see Abbey!!! And she is over the top great!!! Whenever I leave the groomers I am just so happy and please with the work she’s done. She is over qualified!!! So many people compliment on my pup! And I can’t wait to make my next appointment!!! She has a great personality, so sweet!!! And remember everything about us! She remembers my name. Makes me feel important!!! We love you Abbey! Keep doing a great job!!!!!
The store was clean and every associate was happy to help us. With me being pregnant and my fiance helping me around, all the help and friendliness is more than welcome. Thank you Petco!
Be sure to shop online to get the best price. Prices at the store are marked up (retail) but they do price matches with petco.com. They have to remain competitive online so start there! Order online and pick up at the register to save time- it's quick and efficient!
We love this Petco. They’re always so helpful and so courteous! We’ve gotten several saltwater fish here and they always aim to please - they’ve even offered to order specific fish if we want them! We also buy all of our dogs products here which they always carry at a great price. Pickup option is a breeze too!
Nice clean store for an outing with my dogs. Great selection on healthy dog food and snacks, and friendly employees.
Friendly and knowledgeable staff! Went to get some freshwater fish and was delighted to see the particular fish I wanted in stock. Quick service and fun/playful employees made the experience memorable. Will be coming back.
They were very helpful in finding the shampoo and conditioner that was right for my dog, and made sure I understood exactly what I was purchasing and why it would suit me best. Truly great customer service and they will have my patronage for all my future pet needs!
Barbie is our groomer, my puppy loves her, so do we. She is the greatest. The other girls are great so friendly and nice. I would recommend them over any place. I've been to private groomers with my Afghan and my collies they did good but not as good as Barbie. Truthfully
Highly Recommend! I'm getting my dog trained here, and its definitely worth the money. Cheaper than anywhere else and our trainer is very good
We have had such a hard time finding someone to trim our pups nails. Nicki Argo did a fantastic job. I will definitely be back in a regular basis. She was patient and confident and even received puppy sugars. So glad to have found someone we love and trust with our four legged babies.
The store employees were very courteous, knowledgeable, and helpful with great ideas. They knew the products and their fuction and application. I could not have imagined a better visit.
I am a big fan of Taylor and Jackie and my fabulous cashier. I will go out of my way to do business with these people at this PETCO location.
We brought our dog in to use one of the washing stations. The staff was friendly and helpful, the wash station was clean and well stocked with supplies (soap, towels, hair dryer, etc), and they even gave us a free gourmet treat to give our dog after the bath. The only complaint we can come up with is it was quite loud in the washing room which caused our dog to be nervous, but that is to be expected. It was the easiest bath we have ever given our dog, and it was only $10! We will definitely be returning.
One of few places I can get help with my cats.
Great service, the staff was extremely friendly. I went and got some fish and the staff member was getting the 5th degree from some rude customer but he maintained his professional demeanor. Will have no problem going back.
Staff was very helpful. Prices were a bit more than I am used to. I thought I had already signed up for the rewards program but since I registered with my email and not phone number online I could not get the discounts.
Very obvious that the employees here love the field that they are in...That's very important as most people truly feel that theirs Pets are family. That's why I continue to shop here for our bullmastiff mix Benjamin Blu.
I am new to the area and, today was the first time I have tried the groomers at Petco. I AM NOW A HUGE FAN!!!! The young ladies who took care of my two fur babies, COULD NOT HAVE BEEN SWEETER!! They showed genuine concern & care for my babies and that makes them my heroes!!
GREAT JOB LADIES!!!!!!
Great selection of pet products!
Just great service, I HAD A RETURN and the guy working treated me great and he also help me find other items that my dog would like better. I purchased more because of him.
First of all, they had an aquarium with turtles that are lonely and in need of affection so if you go make sure you give them affection. Second of all they had another aquarium with one blue tang (dory) and two clownfish (Nemo and his dad) like hellooo?!? Amazing experience would do it again. Only complaint they don’t don’t have rabbits 😪
Very helpful staff and our pet dog loves going in and picking up his treat.
Went in with a friend. I personally don't have any pets but if I did I would bring them here. They have treats available for them and animal options for purchase available. The ferrets was super cute.
I get most of my aquarium stuffs here and still doing so. Great staffs and a big shout out to JACOB, so friendly, kind and generous. I really Appreciate his help. Thanks
They have the normal selection of pet supplies. The employees are not very helpful. I had my baby with me, and was struggling to pick up a cat tower and leave with it. Granted, I did not ask for help.. but the reason why is because two employees saw me struggling and just stood there on their phones. The only reason I'll come back to this location is if I'm in an immediate need for pet food since it's the closest pet supply near me. Other than that... Nope.
The staff was very helpful when I was looking for some soft dog treats for my elderly dog. Lots of options, well stocked store.
It was closing time, and I bounced in. They were very helpful and gracious at the end of the day. I appreciated their assistance and their attitudes.
The young man that helped us was very friendly and very informative! Super nice and clean store!
Cashiers and manager were pleasant and helpful, though it was a rather busy time of year. Sometimes it's difficult to find an employee, but this experience was an improvement.
We have had our Irish Terrier groomed here for two years. The groomers have always been consistent and excellent. The staff remind me of a small-town shop . . . very personal.
Good service, never had bad experience, especially with the staff. They go above and beyond and care about your pets as if they were their own.
We took Jacob's puppy class almost a year ago, and he still remembers our dog's name, AND our names when we come to visit. Great service. I think the classes are priced a bit high fir what you are getting.
Great place to take your dog or cat to pick out some new toys. Petco carries the Nutro brand of dog food, so I always purchase my dogs food here. The staff here is very friendly, and are always willing to help find what you need.
The service was nice, the food was a bit raw. Sushi was good and hot dogs too. The staff was looking at me weird when I started eating.
This has always been one of my favorite pet stores, especially for a big box store. They always have unique animals, the best selection of pet supplies and now their food is all natural.
You have a dude who is a rude, short, brown haired employee. If were hadn't found the perfect pet to adopt today I would have left for Pet Smart!!!
Pretty good. As with most retail pet stores check around and make sure you’re getting the best price.
great selection, great help, good people
Staff was most helpful and very knowledgeable about merchandise I was looking for. Even though they didn't have what I needed I would return. A very informative visit.
Barbie is absolutely the BEST, kindest, most competent dog groomer! My 105 lb GSD loves to go get a bath 😃. No one else works on my dog. …
Excellent experience. Clean store, employees helpful and easy returns.
Friendly staff that always ask questions about my furbabies haircuts when I drop them off.
Workers were extremely helpful and even stayed after closing to allow me to come back and pick up my 2nd aquarium
This is the first time I picked up my dog and he was not shaking from nerves.
Cashier greeted and thanked me for shopping. Important in today's world.
Very nixe petstore. They have basic exotic animals. In my opinion they shouldnt sell chameleons because of thier environmental needs. Also no iguana. The little iguana sooks sweet but when he is 5 foot and tail whips you its nor fun. I have currently a ballpython, redtail boa, pink toe tarantula, savanah monitor, bearded dragon, and a ferret. I would say iguanas are one of the worst pet lizards because thier temperment is not friendly ad gets more amd more aggressive as they age.
Barbie is the best groomer. I've been many places with my old English sheepdogs and she by far has done the best job! And my doggies are really a tough groom! Thank you
They had just what I needed for my bearded dragon and the customer service was excellent
I was disappointed in the lack of staff on the floor. And I was astonished at the pricing of products in the store. I found the same, exact products at another store, for over two-thirds less the price.
Lacie is the best!! She’s so great with my dogs and they always look terrific!!
Great space! LGBTQ friendly. Great products for my cats. Good customer service.
I love Petco it has everything for a pet you could possibly want friendly staff
Customer service is impeccable! I love that they have free boarding on the day of a grooming appointment. Cost is also affordable.
Great pet store.
Love this little store. Feels like I'm doing business with my neighbors.
very helpful, pretty knowledgeable. only star missing is due to parts missing from items bought
Amazing staff. Very clean, and great fish collection for Chain store. Fish seemed happy and well fed
The store was clean and staff was friendly but had much less selection than the hoover store
awesome service, but many of the habitats were empty. however, I am sure they are expecting new animals to arrive soon
Very clean store and you get to bring your dog with you. The staff was very helpful and willing to help locate any items that you need.
Nice clean store and friendly staff.
Friendly knowledgeable staff. Offered info on a lizard we were considering for a future purchase. Decent prices.
I enjoy visiting the Inverness store. But, I was surprised to see so many items out of stock.
Love this place looks like dog food is expanding wow they have Origen and Acan dog and cat food very good protien diet less in less out Love it...Cant wait till its finnished see the new everything lol I love Dogs
They seem to be short staffed. I waited 10mins for an associate to help me with the fish.
Better variety of fish than Petsmart but took way longer to find someone to help me get them.
The staff is friendly and knowledgeable. I love my discounts for being a card carrying member!
Great and knowledgeable staff. Helped out with the purchase of our new fish tank.
Staff was very helpful.. walked me also by asle to get me the items I needed for my new kittens
Great store to find what you need for your furry or scaly friend i recommend this store over most around.
Pretty good location. Store was dirty and difficult to navigate. Employees where borderline unhelpful.
One of the few pet stores that consistently has fresh water shrimp in stock.
Friendly staff. Lady at grooming clipped our dogs nails even though she was closed at no charge.
I have my three dogs groomed here by Barbi Wilkerson!! She is the Grooming Department Manager!! My dogs LOVE her!!!
It was just really easy to get it all done and taken care of
Very helpful and Very nice workers. Had everything I needed and ordered it if they didn't.
What's not to love? Clean. Friendly. The animals always look happy. Makes you want to spend all of your money!
Very friendly staff. True animal lovers. Always very helpful.
Super clean store! Staff was very friendly and happy to help.
Always a good vibe when I visit this store and of course both my dogs love their dog treats.
Everything for your pet no matter what kind of animal it is. Good selection
You can find what you want here.
Checked out other online vendors for the product and then searched for anyone local. Not only did they have the exact thing I could have gotten online, it was cheaper too.
The entire process was simple and quick. the employee at the store was friendly and helpful.
We love it! We found everthing! Good prices!
Typically has a great selection and friendly people.
Although they were out of a specific item, they did tell me where to go find it.
Always a clean store with friendly staff. They were eager to help with my aquarium purchase.
Not all pets were present, however they were coming soon. Great store with friendly employees.
Great store but not local for me
My only complaint about this store is that it's always hot in there.
Very friendly staff and great place to shop for fur babies!
Had the fish I wanted but some meeting was blocking the fish.
Wonderful staff. Store needs to be more organized and cleaner.
Nice place people have really good food is good good place to go
The people here are really nice, relatively knowledgeable, and the store is always clean.
Friendly staff! My dachshund loves coming here and watching the ferrets 😂 …
They do a great job grooming my 2 dogs and have for years.
Friendly staff & Fair prices, especially when compared to PetSmart
Did not have Iams and wish they wouldn't sell animals for profit
Good selection, decent prices, clean environment, and friendly staff.
Tyler in the reptile department was very helpful in helping us find our pet snake
Nice store but not as many fish to choose from.
My cat loves this place
Prices were high. Product was good. People were great.
They never have what I need. Took a chance and went there. Had to go to another store to get it. 😔 …
Arvest awesome selection great prices recommend this place to anybody
Friendly, knowledgeable people! Great staff!
Love petco this is where we get all of our saltwater fish an accessory's from!!!😀😀😀😀 …
I.love this place! I will drive all the way from Calera to get things for mg pets!
Very nice, helpful staff. Clean store
Groomers do a Great job. Dog loves going there.
Way overpriced and low selection.
I love PetCo staff always helpful.
Talk to summer about the fish, she was a great help.
the people where very friendly and super helpful. They also had exactly what I needed.
So I only come here for the groomers and my buddy is a definite wiggler so i only trust barbie with him so with that said....barbie is the only reason i come back!
Always friendly and professional. Grommets are A+
They always have options that are healthy for my cat.
I just love dogs and cats.
Madison, Taylor, and Krystian are so helpful and hard workers !
Very nice place to shop for your pets
Overpriced goods, but there are some great employees there.
It's ok. Not as big as other Petco's
The store was smelly when you walk in. Prices seemed high.
Very very helpful and friendly staff.
Courteous, happy to do the job and did it well.
The staff was so friendly and helpful!
Tiki varieties galore for my OC who needs moisture!
Baby Girl Loves going to the Baby Girl store!!
Great prices & Customer service
Small but nice! Helpfull staff!
Panhandlers aplenty ... wouldn't want the Sun to set while I was there
Micheal was so helpful. Great asset.
Always clean and never have to look far for help
It's convenient. It's expensive. Pray for discounts and coupons.
Great selection, friendly staff.
Good nail clipping and grinding service
Bugs roaming around floor, dog trainers pleasant.
People are friendly here great place to be
Excellent staff and great prices
Good service. Happy employees
I love this Petco and I've always loved Petco.
Friendly service and helpful staff!
Good selection and nice staff.
Exactly what you expect when going to a petco.
very friendly and caring personnel
They very friendly and helpful
Many different stores and restaurants. I like it!
Good location to pick up supplies.
They were quick and price was great!
Everyone is always so nice!
Nice and clean, friendly staff.
The staff are helpful and friendly.
Nice place loads of choices
not much in way of saltwater stuff. Store could be cleaner
Love the Ferret at the front of the store!
I can het what I need for my pets when I go here
Staff is always helpful and knowledgeable.
Very knowledgable and helpful staff.
There is a lot of room for improvement when it comes to the staff.
Friendly staff, clean store!
Friendly and knowledgeable staff.
Good selections and staff
My sweet lab loves this place
Nice people and nice clean place
Okay, prefer Petsmart though.
Great service and friendly staff
Everyone was very friendly and helpful
Clean and reasonable prices.
Great do-it-yourself dogwashing station.
Could be cleaner, staff was nice and helpful.
So so fresh water fish stock.
Typical petco.
Good service and quality of products
Clean and animals seem to be cared for.
Well stocked with items.
Nice knowledgeable employees
Good place to shop for pets
Great customer service
Not much for stuff for cats.
Helpful and informative staff!!
Love this place great with dogs
I love pets!
Nice helpful friendly people
Very friendly and informative
Great selection.
Great grooming services!
I mean it's aight.
It was a great experience
Great selection
Workers are very helpful
The service was nice
great groomers
Great groomers!
Got my fish
Awsome staff
Loved the experience
Great store
The animals look healthy
It’s a pet store.
Excellent
Great selection
Where u go when u need pet stuff
Love it
Love it
Exhorbitant prices
Excellent service
Great place
Great staff
Well stocked
Helpful staff.
Love this place
Nice , & clean
It was awesome
Great. Grooming !!!!!#
Pets are good
Bought a cat
Best in Birmingham
Great place
Average
Animal friendly
Friendly people
Grat selection, (clearly) pet friendly, and as we discovered a pet's food allergy, Davis made the return process super easy as he was clearly there for the customer and their pets not just the paycheck.
Keep up the excellent service, Davis.
(Translation) Excellent!!!
Very complete, they have everything
(Original)
Excelente!!!
Muy completo, tienen de todo
(Translation) No less
(Original)
Ni menos