Reviews of Dillard's. (Store) in Billings (Montana).
Dillard's
320 S 24th St W, Billings, MT 59102, United States
Description
Information of Dillard's, Store in Billings (Montana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Dillard's
Sunday
Closed
Monday
11 am–8 pm
Tuesday
11 am–8 pm
Wednesday
11 am–8 pm
Thursday
11 am–8 pm
Friday
11 am–8 pm
Saturday
11 am–8 pm
Popular times
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Reviews of Dillard's
Alex was the most caring and helpful woman in the store today. It made me so happy to see a friendly face after traveling from texas when needing a dress to a funeral. Thank you dillards and thank you Alex.
It was a slow time around 6:30 so it was in and out quickly. The best way to go it. Don't have to deal with as many people
I don't usually leave a ton of reviews, but I think this one is warranted. A couple of days ago I was completely out of my Clinique moisturizer and I only like to use that particular brand. After having a terrible accident awhile back, I was in immense pain, but still needed to go. Ariel also was introducing me to a new product and had been wanting to try. This young lady that helped me could see just how bad I was struggling to look at the new product and give me all of her attention because of my situation. I would like to let the powers that be know, that you have one amazing employee who recognized what I was going through and still did such a terrific job of helping me out. Thank you Ariel W. for helping me out when I was having a difficult time even being there. You are very good at your job, and that is saying a lot when customer service is becoming a thing of the past. She even slid a chair over to where I was so I could get off of my feet. Thank you so much for being so very kind.
Went in to find a black suit. Staff was friendly and answered my questions. They didn't have the size we needed. So went somewhere else.
This is an Awesome store but you need alot of money to buy from here.
I am a frequent shopper. The quality of clothes is amazing they have a lot of specials always going on....
Really great experience. Went in thinking I'll look around maybe get one or two items and I walked out with about seven! Great deals and a really warm environment. Diamond, one of the employees, was super helpful and talkative, really made me feel right at home! 🙂 …
I love their clothing selection, I've attempted to get one of their cards twice it's each time they can't verify my identity. That aspect is a total rip off now I have 2 inquiries for nothing. Hands down the best place to shop for men's clothing in Billings.
Great perfume selection and a wide variety of Coach purses 👛 The jewelry displays were very creative. I liked the Eiffiel Tower covered in balloons 🎈 The shopping experience was fun and relaxing. …
Went in to buy a pair of shoes that were advertised on line. They had them in stock but not in the color I wanted. The sales clerk helped me find a shoe in a different brand that I actually like better and they were the same price. She was very patient with me. Then I went to another department and bought 2 blouses. That sales clerk was also very nice.
Staff was amazing. Took the time to help me find the perfect fit for my son. That poor lady ran all over the store to find the right sizes as my son tried on clothes. Highly recommended.
We had an excellent experience shopping for a dress on 4/27! Store clerk was very helpful and she steered us to the right dress by showing us many possibilities.
Mo, in the women’s shoe department is by far the best shoe salesperson I’ve ever encountered. It was Saturday, the place was crazy busy, and he was handling 3/4 of the customers by himself and still making them feel taken care of. I asked for sizes in a couple of pairs I found. He brought not only those, but immediately had a sense for my style and brought three additional pairs for me to see — including one that ended up being my absolute favorite! I hadn’t gone to Dillard’s in awhile because I never go to the mall — but I will be back!
Lisa helped me out today, she seemed to have a solution and suggestion for everything I threw at her. Before I asked her how long she had been working at Dillards, I was expecting a answer of a few years. She responded with a month. I was shocked, she already knows where everything in that store is. She has a bright future ahead of her whatever she decides to do!
Great experience with staff. Needed a new facial regimen they were quick and helpful. Very expensive though. $175 for a small face wash, hand cream toner and sunscreen.
Dillard's actually reminded me of Nordstrom's in a couple ways... However no store can be as customer accommodating as Nordstrom's was..
Super friendly staff. Not as big as other Dillard's I have been to even though there are two stores in the mall. Prices are high but very high quality products. Shop during sales is always best everywhere.
Wandering around looking for women's sportscoat. Salesperson came up (2nd time) and said she noticed we were still looking. I'm a terrible shopper! Within 10 minutes I had a suit, on sale, and blouse. Pretty impressed.
The service is great and I can find my Brahmin purses there.
We are from Utah & we're just walking around while getting new tires at another store. Nice things; nice prices!
I went into this store for the first time with my daughter. She was very nervous as we were looking for her first bra. The lady in that department was absolutely amazing. She helped us find what we needed and was incredibly patient. I would absolutely recommend Dillard's.
Excellent service. Whent here with a friend to help her find some shoes. They had a great pair that was on clearance. We were and to get in and out pretty quick with no hassle.
The sales representative there was very helpful, oh mine. All I had to do was tell them what I wanted and picked a fitting room. They brought all types of options for me to try on until I got what I wanted. Thanks ladies.
Lots of good sales. Kid has different taste or we would have brought more.
We swung into Dillards to look for some new fashion boots. As soon as we walked in the doors we were very impressed with the cleanliness, well lit and well merchandised store. During this COVID time there are so many stores that look terrible and say it's all due to no staff. Dillards didn't look over staffed yet still very impressive. Cudos to the management and staff for caring how their store represents the brand. Product selection was very good and the racks were not over stuffed. So many stores of today put way to much product on the racks making hard to shop as well as maintain. The entire store looked as EVERYONE carried.
Job very well done!!
Tom
Becky in women's clothes was very helpful picking out several outfits. Great employee.
The sales associate at the jewelry counter for James Avery was excellent. She helped me pick out a couple of charms then attached them to my bracelet. Her name was Milana and she was extremely professional.
Disappointed today. Usually, this store is great, very helpful but I went in to get some help buying a suit and basically got ignored. The floor people were having a great conversation, though.
I came into Dillard's again looking for a nice outfit for a very special occasion and Willow was amazing, my goodness I almost felt like royalty. She ran around the entire store searching for my explanation of what I wanted to wear and with her professional help I found everything and was taken care of the best you could possibly expect
The older gentleman that always helps me is super nice. He's worked there a while and is always is on top of his game. Super professional and knows his stuff. Has great jokes too. Always decent sales at the end of seasons. Definitely enjoy shopping here.
wow! very clean atmosphere. friendly, helpful staff. loved the fashion. great sales!
I like the dress shirts. Black for me as I am a cook. 5 stars because I can never remember my size. The sec I walk in.... The Taylor is on it. Remembers my size. Who I am. Great with my son. Couldn't ask for better. Well I could but I don't think there is better. Great job Dillard's.
I'm leaving a Five star for the men's side great people as soon as we walked in we got asked if we needed help we looked then was asked another time if we needed help the gentleman found exactly what we came for and helped us blend some color to the outfit.
The female's side was Horrible staff the female workers never smiled when my wife was ready to check out we stood there as the lady walked by us three times stocking shelves and then had asked if we were ready to check out. I think the men should go over and train the females.
After getting hit in the face with the brick wall that is the nasty cloud of cologne stink at the fragrance counter, it is a nice store. It's very clean and well laid out. We were asked by a few employees if we needed help with anything.
I hardly see anyone inside and most of the time people just go to JC Penney. The prices are kind of high compared but you can find some good quality stuff here. If you want quality over quantity and have the funds to splurge, than give it a shot. The staff is friendly though so I suppose that's a redeeming factor.
I received great service from Cynthia in the women's shoe department. She went above and beyond to help me find what I was looking for. She was extremely friendly and helpful. A big shout out to Cynthia!!
Had great assistance in choosing the merchandise, great value for the money! Only thing I didn't like is this store is split and it was quite a walk through the mall to get to the departments I needed. It would have been shorter to go outside, but the weather was wet and windy.
What a wonderful experience! The manager of Dillard’s in Billings, Roland, went above and beyond recently when I had an issue with a purchase I made a while back. He was attentive, friendly, and made sure I got exactly what I was looking for. Thanks so much, Roland!
Dillard's has everything I need and use. I buy Clinique cosmetics, Born and Merrill shoes, my night gowns and bras and panties there. Westbound pants and tops are so nice. And many things are on sale. Wonderful store.
I had the best experience ordering my beautiful, soft, amazing purse from Dillards from start to finish !!!!! Very very pleased !!!!!! Is - may sleep with the purse !!!! 😀😀😀😀 …
The fragrance and cosmetic girls were friendly and knew their stuff
Didnt catch the girls name, but she was waiting by the entrance welcoming every one. Told us about all the good deals, and was very helpful. Shes always has a smile on and is motivated. 😊 …
The lady in the hand bag/purse department helped and was very friendly. I wish I got her name. Because of her help, my mom is going to love her Christmas gift!
I worked with three different people while searching for clothing for my granddaughters wedding. Everyone was attentive and had good ideas to help me. It was a good shopping experience.
Bought a high price kitchen appliance for Christmas and the sales associate was so kind and helpful! I often come in for my favorite baby products also.
I will forever be a Dillard’s customer. I had been buying my clothes there for years and in one horrible customer service act I had refused to never step foot back into the store. I recently met Roland Rios who is the new store manager and he has single handily made me a Dillard customer for life. He went far above and beyond to make me feel valued and appreciated. I will send anyone I know looking for quality clothes to Dillard’s. Thank you Roland for being able to bring true customer service back to the retail world.
They are one of the last really nice clothing stores with a nice selection of major clothing lines. They also have great shoes and we all know how much we like a "little pair of shoes." 😉 …
Had a shirt that kept falling apart actually 2 but they were great and helped me get it exchanged and find a new on that works for work. No hastle return and great customer service.
Always a pleasant shopping experience
Ultra Clean. Well Stocked. All employees wear masks. Plenty of floor employees if you need help. Due to Covid 19 this huge mall and Dillards felt Apocalyptically !
Most amazing store ever great deals and wonderful selection! Megan is a miracle worker and I appreciate her shopping with my son!
This is a odd location, the men and womens clothing are in two separate stores. They have a excellent variety of name brand clothing but are very expensive.
Did not have the product brand I needed but staff was helpful. It appeared there was a wide selection of good quality women's apparel.
Great staff! Good selection of clothing. Dressing rooms could use some love.
I just got my haircut at the Dillard's salon by a lady named Anita she was totally awesome and professional I encourage people to see her all the time I'm going back for sure she knows how to really cut hair and make it look awesome thank you Anita
Love this place. Great selection of high end clothing and shoes. It’s the only place I shop.
THE place to buy men's clothing, and other essentials for the home. Dillard's has the HIGHEST quality of men's clothing that one can buy in Billings. And, the prices are very reasonable, especially when they have their fantastic sales. I really enjoy Dillard's men's store. It goes without saying that my favorite place to buy men's wear is Dillard's, and my closet is full of items from them.
A very clean and well kept store. The staff are pretty cool also. Down to earth and friendly. Prices are a little on 5he high side though.
I went here to find another dress that I saw in another dillard's although I didn't find it I found another dress that I really liked and a woman named Teri helped me and she was very nice and helped me find the right size and was very chatty, she also signed me up for a dillard's card and I am really happy that people like her work there.
Always buy my wifes perfume and goodies here especially for her anniversary, birthday, and Christmas time. She loves every item she has recieved
Just went through the store didn't shop. Everyone is super nice in there though.
Everyone's always willing to help you and their selection of products is pretty vast so everyone can find something I'm sure. The only problem I have with this store is the Wi-Fi. It's bad in both stores, but that's fine.
Very friendly and knowledgeable staff that helped my get fitted and on my way much faster than if I had to do everything myself.
Excellent retail customer service in both sides of the store. Very impressed!!
Nice and helpful staff. Some very good sales in the men's and ladies clothing.
Really good place to buy some quality clothes for men. Good selection and variety
Stopped at the shoe department however the poor person working didn't have a clue about the shoes. So no sizes the fit moved on
Found the most darling dress on sale for my daughters big 40 Birthday party! She absolutely loved it!
Good place to find clothes for fair price .
I had a great experience. I was looking for a grandmother of the bride outfit the sales women was fabulous I found the perfect outfit
Love this store
Cody in the men’s department was amazing with his knowledge and courtesy. Thank you for a wonderful purchase!
Great employees and lots of products. If they are out they'll order it and you can buy online and pick up in store
All three of the associates that helped me were great! Very pleasant shopping experience!
So accommodating! Lots of sales! They are willing to ship things home for a reasonable fee if you are on vacation.
Was only there with my daughter! And she wasn't able to find what she was looking for at this time. So not much to report!
Got the shoes I wanted, quick in and out
Lots of stores to choose from, closes at 9:00! And has great service. I also highly recommend their cinnibon so good!
As always Dillards is understaffed. Hard to find salespeople and some of them are pretty disinterested.
Fantastic help in management and customer service, though. Top notch.
Kaleb did a great job helping us with our puchase!
Looked nice enough. I can't afford department stores.
Went looking for a prom dress. They had a lot to choose from and the store assistant was helpful.
Its Dillard's, the lady behind the perfume counter was very helpful.
My wife waits for the sale and buys all our clothes and shoes here. Great quality
Men's Dept. Assoc. Was so helpful. We happened in during great sale! Gotta love it when that happens.
Friendly staff and peaceful shopping experience. Great place to find school clothes for the kids.
The Dillard's here is expensive. 125 shirt on sale for 75 is still pricy for me. Dillard's in other states have better deals.
I love this store, it has nice clothing that I can wear. Nice employees
No one asked if they could help me find what I was looking for. So I left. Normally they are very helpful.
The staff at Dillard's went above and beyond helping my daughter find a prom dress. We had been everywhere in town and Dillard's went out of their way to help.
Awesome store great selection of clothes and good service and amazing colognes
The annual New Year's Day sale. Always find great deals. So many people and so crazy though.
If the fragrance ppl are not there love checking out the deals.
Really good quality products but the prices are just way too high
Mens shoe sales man extremely helpful. I'd go back again.
Saw a half dozen items I wanted as I walked in the door....Helpful staff
Great. Customer service in the men's suit wear. Very knowledgable about his suits and ties.
Dillard's is a good department store which carries quality brands with septate men's and women's locations at Rimrock mall, helpful and knowledgeable department service and reasonably good service. Comparable to Macy's.
I love shopping at Dillard's when they have their additional 40‰ off. I feel like I make out like a bandit.
Dillard's in Billings, Montana has a good selection of women's clothing.
Super helpful finding the best perfume and cologne for me and my hubby!
Love Dillard's lots of choices from home accessories to clothes and more love the cologne section.
Always has a good sale. Clean and well lit space.
My favorite place to shop during their great sales.
Ok. Wish they had a better selection of plus clothing.
Great selection. I can always find something!
Thanks Helena Saraceni was a great clerk, we enjoyed our trip at Dillard's. Ruth Finley
I always find something I like there and I by it.
Good store
Devin the Manager of the Mall is fantastic. Hes got that mall looking good.
Excellent service and friendly staff. The staff were very helpful
My friend found everything she wanted at an affordable price.
Love the sales. Good for office wear. Nice selection.
It was great. I purcased some shoes that I really like.
Friendly service. Amazing prices on clearance items
Sales people are most helpful and friendly.
Very nice service the women are actually nice and welcoming 😀 …
Nice store and people. Great plus size department.
There is ALWAYS a good selection of quality merchandise from here!
Christmassy, great buys,big choices.
The ladies in the fragrance department are always so very helpful.
Great store. Friendly and helpful personale
Great to have some new clothes and Dillards doesn’t disappoint me
Super friendly lady who helped my daughter!
Great choices. Customer service was excellent.
Dillard's constantly has good sales. We always shop here when we are in town.
The older gentleman in the shoe department was very professional
It was a good experience and very friendly staff.
Only place that I can shop in store for LRG and Fox wear that he can try on. Thank you dillards
Nice staff. Great quality products.
Men's Dillards in the mall had friendly service. Good sales too!😀 …
GREAT PLACE TO SHOP ESPECIALLY WHEN A SALE IS GOING ON
They have a great selection of professional and casual clothing.
Love Dillards. Sale items mostly gone. Guess I was to late.
Staff was very helpful and nice too!
Needed shoes and dress for a wedding. Thank Linda and cody for all your help.
Had to get suit for job, though should stick with non-suit jobs, but they have great deals at times
A nice selection of higher end merchandise
Service is so good makes you want to spend👍👍👍 …
Tge sales clerk in k I da section was a great help
Got a hair cut with Haylee in the salon, now I feel like a million bucks!
Just walked around and looked at stuff
Found some great as t things on clearance
As always very helpful in every aspect!!!
Used to be a lot of fun there's hardly anyone there anymore.
Salon was super and so was my shopping experience.
Great service but prices are too high!
Great deals but it's to warm inside!
Staff very helpful. Good selection.
Nice experience. Pleasant and helpful employees
Nice clothes, good service, reasonable prices.
Excellent choices of ladies closes and sales
Great and friendly service and found what I was looking for.
The young lady that helped me at Dillard's very nice and helpful
Ron in the mens department was very helpful!!
The only place in town to shop!
Found my daughters Twerp outfit.
I call and had great experience.
Excellent. Clerks were very helpful
Glad I visited this Dillard's today.
I love Dillards. The majority of associates are very courteous
Good customer service way 2 EXPENSIVE 4 average customer😡😡😡😡 …
Only department store in Billings that has descent clothes.
Really top line mens selection
Good place to buy men's clothing !!
Always great service, great selection, and great sales!
Love this store!!❤️
Good old fashion service.
Rated best men's clothing store in Billings, that says it all
Clean spread between two stores. Friendly staff.
Meagan will take care of you
Some of the best shoe selection in town
Always have good deals on clothes
One of my favorite stores.
Great selection and prices
Clean Bathroom a good selection of clothes
Stop in And see Megan she is the best.
Huge and a bit disorganized
My online experience was fabulous
Love seeing different cothes in different states.
Nice selection of kitchen tools.
Very helpful and friendly staff.
Nice Friendly Staff in Rimrock Mall.
It was a good outing after work...
Not my style if clothing.
Dillard’s is great store
Staff was very understanding, and helpful
Excellent clothing.
Clean, organized department store
Walk through to get to another store
Customer service was top of the line
Great spot with a small Kiels.
Love the Fox clearance racks
Has all that you need
Super savings today on Men's shirts
Always greater by friendly staff
Where you pay more because you went to dillards
Not much to say. Predictable I suppose.
Never can find anything I want here
Great customer service!!
Perfume always chokes me out
Friendly and helpful staff.
Great place to shop
Clean and the staff helpful.
Nice children's Jordan cloths
Love their sales
Love the Service and Products
I have always loved Dillard's.
What an assortment of dishes and home goods
Not enough staff and very unenformed
Found everything i needed. 😊. Thank you. …
Couldn't find what I wanted
Great customer service
Clean and service oriented
Very short of help
Bought make-up
👍 …
Good clothes store.
Helpful kind staff
Helpful and friendly staff
GREAT SERVICE AND GREAT PERFUMES
Great service
Best prices and deqls
Great bra sale
Prices are kinda high
Very expensive $$$
I love this store
I love Dillards.
Ok. High priced.
The staff was helpful.
Good to hang with friends
Excellent sales!
Such a large selection!!
Great sales
Cool.
Love this store
Very classy
Great shopping.
Great selection
It's a department store
Place for good shopping.
Wonderful service
Great salon!!
Great service!!!
Awesome service!
Great salon
It's nice.
Good selection
Good as always
Nice place
Really good
Just with friend
Very helpful.
Love it
It's not Macy's
Good staff
Nice place.
Great
Great
Expensive
Great
A little rude
Shopping is a pleasure
Good
Great
Sales
Great sales""
Just shopping
Kool store
So I wanna start off by saying that Ariel Wootton is one of the most amazing workers behind those counters !!!! I went in not knowing a thing about the proper steps for face care routine or applying make up ….. Ariel came right up after asking for help about my face (oily , dry , neutral etc. ) step by step , next you thing you know , she has all a line of facial stuff and helped me apply it , then I asked for help with make up …. I have never worn foundation , let alone contoured my face … I’m more of a basic blush eye little shadow , mascara … but I want to so badly learn how to do my make up , I’ve gone to other make stores around Billings and no one has sat and explained what product or why, rather seemed as if they just wanted money to apply make and move on to the next costumer … but this girl , she showed me how to step by step & explained …told me if I didn’t like how it looked we could take it all off and start over … but I in fact LOVED my make up , how I looked , how my face felt . She absolutely boosted my confidence through the roof …. Not saying I’m gonna be any make up artist now , but I feel comfortable enough to sit in the mirror and try . & if I need help she made it very clear to come on in and she’ll help me out …. she has made sure I felt comfortable with a little knowledge under my belt, about face routine and make up when leaving the store this weekend . . Not only did she help me step by step , she was also helping everyone that had a question or needed help around me in a timely matter Lady’s & gentlemen , if you have ANY Questions or want to go in for a full face of make up to be done , or learn about face care , ARIEL is your go to. I will not go anywhere in town again for help ….. thank you Ariel , this women needs a raise !
All very cute 👌
Ehhhhh
Hochpreisiges Geschäft mit Markenartikeln.
Typical American outlet.
big