Reviews of Pet Depot Inc. (Store) in Baltimore (Maryland).
Pet Depot Inc
2151 Greenspring Dr, Timonium, MD 21093, United States
Description
Information of Pet Depot Inc, Store in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Pet Depot Inc
Sunday
10 am–5 pm
Monday
10 am–7 pm
Tuesday
10 am–7 pm
Wednesday
10 am–7 pm
Thursday
10 am–7 pm
Friday
10 am–7 pm
Saturday
9 am–6 pm
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Reviews of Pet Depot Inc
Amazing! The staff here were so attentive. They were helpful checking in (my dog swam and got a self bath). It was our first time, so they explained everything and were so great with Elvis. Elvis is a water baby, but struggled with the ramp. The attendant helped him get in and gave me tips to help, and he finally got over it and went in! They even had the ball type that Elvis is obsessed with for the pool! Luckily, we bought him a bully stick so he would drop the ball, but even when he tried to steal it they were so nice. The staff here were all great! We will DEFINITELY be back!
Wonderful place for dogs!! The pool was great for our dog. The staff was very friendly and knowledgeable. Will definitely be back!
We love to bring our pup here to swim in the pool. The prices for pool time have increased a few dollar this past year but the fun is well worth it. They charge per 15 minute increments. We always do 30 minutes because 15 just doesn't seem like enoughfun time! The best thing is that if you go often you can buy a package deal (punch card) and save a good amount of money! The prices are listed on the website and all you need to do is call to reserve your time slot. When you reserve a time slot you are the only party using the pool at that time. They have life vests in all sizes in case your pup isn't 100% comfortable in the water. It's great for the winter and rainy days when you want to let your pup burn off some energy and get some exercise! They have stalls to rinse your pup off afterwards and lots of towels to dry them. If you want to give them a bath afterwards you can add it on the the pool price for just a few more dollars. Well worth the money! And we never leave without a nice bone for our boy to relax and chew on when we get home. The staff is always great and the place is well stocked!
Friendly staff. I take my dog Minna there to wash her. It's reasonably priced and very convenient. This last time, I decided to take Minna there for a swim. She really enjoyed it.
It's a very popular place. Call ahead for swim appointments. Sometimes you might have to call ahead for the bath as well. Went before Father's day, and every bath was full.
You should definitely go check this place out. It has food, toys, treats, and accessories for you pets
Pet Depot is fantastic! They have all the higher-end dog foods that typical pet stores don’t carry. Took my 5 month old lab (Coda) for a swim today and she had the time of her life. I believe the staff member who helped us was named Grey— absolutely wonderful.
This was my pup’s first experience with swimming and Grey made it easy and super enjoyable for her! Afterwards, I gave Coda a bath in the self-serve dog wash. It’s a great setup and didn’t overwhelm her at all!
Ended up buying a package of 6 swim sessions. Cannot wait to come back!
Wonderful establishment! Took my pup in for her first swim. She is timid and was very apprehensive about the pool, but the staff was very kind, understanding and patient with her. We also used the self-wash stations after her pool experience. Staff was helpful getting us set up and familiar. Great facilities, very clean and well maintained. Bath time was a breeze!
The store itself has an extensive selection of animal food, toys and treats! Highly recommend!
Pet Depot's swimming pool has been an absolute lifesaver in progressing our puppers recovery forward, after a full TPLO surgery. The owners son came and talked with us during one swim session; pretty rad dude. We love the backstory on the why/how the pool was installed. Thanks for being awesome!
The Pet Depot is a wonderful place for dog supplies and Hydro/Aqua Therapy. I brought my 13.5 y/o German Shepherd there and the pool was great and so was the assistance!
I think my pet son loved it. I paid 4 him 2 have the 15 min swim and the wash after. I wanted 2 c if he would enjoy it because his walks were not making him tired. Well after he swam, it seemed 2 do the trick. The young guy, whose name I think was Andrew, did a really good job of guiding my son around the pool. He recommended how long he should swim based upon his age and size. After Andrew escorted us back 2 the bathing area. I only gave 4 stars because this area could have been a little cleaner. The sinks, in my opinion, could be cleaned after every guest. The staff were all wonderful and helpful. The trip was well worth the 30 bucks.
Our puppies absolutely loved Pet Depot! The pool is so much fun! They also have an excellent inventory of toys, treats, and other doggie necessities. The staff is very educated and was able to make recommendations based off my puppies breed and activity level. We had so much fun here that we are even planning a birthday party! They offer packages that include pool time, ring time, and goodie bags!
Today was our first time at Pet Depot. I heard about the place and pool from a coworker. From the minute we walked in to the time we left, we were filled with kindness. The gentlemen that attended to us were knowledgeable and extremely helpful. They made our dog's first time very comfortable in the pool. We loved the pool and service so much we bought the 12 sessions right away. We also bought some moose chew (can't remember the name) and gave it to Reggie on the way home. He chewed it the whole car ride (20 some minutes). Looking forward to coming back very soon.
Every single thing you need in one spot! Small business owned, eager to help!
Love to be able to take our 4legged person in randomly and wash him in a tub that I don't have to bend over for. Back saver for sure.
Dog sitting for the weekend and Ziggy had a wonderful time swimming and playing fetch at Pet Depot 🙂 …
This is an amazing and unique place. Very well-run pool for dogs. Very clean. Staff are very friendly and professional. Highly recommended
Thank you so much Pet Depot and your wonderful staff for making my baby Diesels last swim so memorable.
Diesel is 10 and was just diagnosed with cancer and told he only had a few days left to live. Since his all time favorite activity is swimming, but it’s winter I had to find a way to make that possible- and I did! Pet depot is clean, the pool his very big and super friendly dog friendly! They have wonderful staff who help guide your doggy- and fit him for life jackets if you don’t have your own. They also supply toys for an enjoyable experience. We also got to take a nice bath in one of their 9 stations! The staff helped me and Diesel so much with their kindness and compassion! Will bring my other puppy here for sure!!!
The self service pet bath is awesome for bigger dogs. Very easy to use and they provide all equipment besides shampoo. 16 dollar per dog.
They are so nice and a great experience for dogs 🐕 …
This pet store is fantastic! They carry great brands and have the core necessities you need for your pets. Everyone that works there is knowledgeable, answers questions and takes their time with you and your pet. Bonus...pet pool and wash!
Super friendly staff and clean environment. Well stocked with hard to find products.
Took our puppy swimming for the first time at their indoor hydrotherapy pool. She was given a lifevest and a lead, and gently guided through the water. Everyone on staff was wonderful. After pool time, we were able to rinse her off in their bathing area, and blow dry her off.
This business is also very well stocked with everything a pup could need, so we got a puzzle and some treats on the way out. I'm looking forward to our next visit; I'm sure whatever we'll need, they'll have it in stock!
My favorite pet store! I would rather travel further to go to Pet Depot than go to any other pet store. They have the best selection of food and treats and endless knowledge about what is best for your pet. I love their self service dog wash and plan to one day let my dog test out the pool! Highly recommend
Adam was super helpful and made our Staffy's first time swimming go very smoothly. Pet Depot was recommended after our dog's recent surgery. She has never been a fan of water, so Adam's help in guiding us through the process of acclimating our dog to the pool made this a positive experience, from finding the perfect life vest to using the rinsing station after swimming. 15 minutes was the ideal amount of time. Our appointment was prompt and the transition between dogs was smooth with a separate entrance vs exit. Thank you!
Just finished a training class for my newly acquired Jack Russell.
The classes were very straight forward. Easy to understand and very helpful for my pup.
The trainer was great and her assistant helped out when needed.
The requirements were minimal and attainable considering my work schedule.
The price was affordable so that helped.
Overall highly recommend for your dog training.
Amazing selection of quality pet products and friendly staff! We were looking for a supplier of Rawz dog and cat kibble and they had both. I was surprised to see that they had a pool for dogs inside. The pool is by appointment only and there is a charge but I think this is an amazing thing to offer. Definitely worth a visit!
Very nice set up. Very clean. The dog swimming pool looks like great fun. They only provide one thin towel in the dog wash. I don't know if you can get another so if you have a big or long haired dog you might want to bring one from home. You need to bring it buy shampoo so be prepared. I would go back
Everyone at Pet Depot is friendly, helpful and accommodating. We use the Pet Depot pool 4-5 times each week to swim our 10 year old German Shepherd. When the dog pulled a muscle at home, everyone at Pet Depot helped us to continue swimming him after rehab—the owner ordered mats to put down for him and when I arrived for my appointments they put the mats down so I could help the dog into the pool. When we needed to change our dog’s food because of an allergy, the employees provided expert advice and service.
I have been at Pet Depot to see the employees and owner help inexperienced dogs learn to swim. They are caring, patient and work with the dogs until the pet is comfortable. In a short time the dogs are eager to swim and loving their time in the pool.
Every time I visit Pet Depot the employees and owner ask how the dog is doing. They come to the pool area while he is swimming and always ask if they can help. We use the pool often enough to see that they consistently treat everyone this way. Pet Depot cares about their customers and does everything they can to accommodate the pets and the humans.
I have been going to Pet Depot for over 6 years now and I have yet to find a location I liked more. The stock is better than any big box store and the staff are incredibly helpful and knowledgable. I have dogs with food allergies and sensitivities, the staff at Pet Depot always know what to do and they stock a great selection of low ingredient diets. The therapy pool is always clean and in good shape. The dog washing area is quiet, well stocked and well maintained.
Genuine friendly educated caring staff. My first time at Pet Depot and it was for their pool. My dogs loved it, they did not want to leave. I apologize not remembering the names of the staff memebers that assisted me when I called in the morning, to the pool, and the dog wash g station. I am excited for my next visit and I need to make sure I explore their store and other services. My regret is not knowing about Pet Depot sooner.
Mercedes first time swimming was a little scary for Mommy but the staff were very patient and knowledgeable.
Exceptional employees who provide the best experience. Our dogs absolutely love it here. The guys are always quick to say hello and know us by name. It is like the doggy version of Cheers, but better if that is possible. Thank you all so much for taking such great care of us!
I've supported Pet Depot for 20 years. I can remember when the pool and stalls weren't there. They've grown tremendously. The staff is very friendly and very knowledgable. I will always support Pet Depot. My dogs love to shop along with me. LOL!!
They have a large selection - and sell my dog's food! Instinct is sometimes harder to find, at least the type of food he gets. They also have great dog beds, but they're expensive. I have not used the other stuff (hydrotherapy etc) but it looks cool and if I do need hydrotherapy for my dog, I'm going there! I wish they were closer, but the store are in between my work and home. I'd recommend them over petsmart any day.
Great food selections for dogs and cats. High end, high quality without the high price. Don't buy cheap food. Come here and support local businesses while treating your pet to the best. Don't believe me? Then come for the pool. That's right...washing stations and a pet pool.
Manager Jack saved my dogs life. Trevor was also amazing. My dog is a 13 yr old diabetic black lab and we took him swimming for his birthday. He became unresponsive in the water. We got him out of the water and ran up front for some syrup or something. Jack initially gave us a bag of treats but my dog would not eat. He researched it and saw that honey would work and ran a honey stick back to us. Within minutes of the honey my dog came back to us. He almost drown initially and his sugar was so low that he was shutting down. I will never forget Jack. My next dog or child will be named Jack Trevor. They are amazing here.
This place is the best. We took are dog swimming and had a medical emergency with him and Jack and Trevor helped tremendously. Jack was so quick to act that he literally saved my dogs life. I cannot thank them enough. Amazing people.
As a crazy animal lady I'm always looking for ways to spoil mine and this place is awesome. They have a dog pool and fully equipped self service bathing stalls (bring your own shampoo or buy a bottle there.)
I was able to bathe my massive Great Dane mix easily and comfortably. They have individual stalls with large bathing tubs at waist height so no bending over and a ramp your dog can walk into the tub (assuming they arent scared like mine, but even then I had more than enough clearance to lift my ridiculous dog into it.) They even had the slip on wire collars attached to the tub so I didnt have to get her collar wet, a very heavy duty apron (I didnt get wet at all), absorbent towels, and a large blow dryer with adjustable force.
They had a wide variety of products for any animal you may have and prices are maybe a dollar/two more compared to a chain store but I'd gladly pay the difference.
The customer service is astounding, everyone there was polite and helpful. They even let me borrow some shampoo since it was my first time. We'll absolutely be back!
Very laid back and nice facility. we were first timers with the pool and the one employee took us back, gave us the run down and our Lab was off! he loved it. he did have an accident in the pool; i was mortified but the employees were very reassuring. kind of a trek for us but we would like to make it a monthly occurrence
Great variety of foods for dogs & cats. An indoor pool for your dog to swim but must wear life jacket for safety. Very friendly and knowledgeable staff.
The people were very friendly and the selection was awesome. They have everything from pig ears and toys for dogs to dog beds, dog bowls, food, and things for cats and small animals. Loved it. They also have a doggie bath station and a pool for them to play in. It's great. We will be coming back.
Pet Depot offers an incredibly diverse selection of premium food ( including raw), dog obedience classes, numerous wash stations, and a wonderful pool. Icing on the cake is the superlative customer service. Burl, the standard poodle, and I *love* Pet Depot!🐩 …
They have great, healthy items my dog! She enjoys the tendons and Zukes brand treats. Things that are hard to find at petsmart or petco. Haven't used the pet washing station yet but heard it's great and convenient!
The best pet store. Just wish there was a store closer to home, but their is only one locatio. in cockeysville md. Pool for dogs, and bath units. My pup goes snack shopping afterwards. My puppers love this place! Must take your pup!!!
I like Pet Depot. It is small, quiet, and has great quality dog foods in stock.
Pet Depot is awesome. They sell K9-Kraving, a frozen raw diet made here in the Baltimore area. I used to spend 150+ for Primal Raw patties that would last only under 2 weeks. A store associate at Pet Depot acknowledged this, and educated me about K9-Kraving. I now spend anywhere from 140-180 for the whole month! They even special order cases for you, with super fast delivery for you to pick up. My chocolate lab, Bruce, is a fan. I am one happy customer. We will be attempting our first grooming session this coming weekend as well!
Pet Depot is the best pet store ever for knowledgeable staff helping with dog food choices. Our new Westie puppy (now 1.5 yrs) had digestion issues and likely has IBD. I wanted to find a kibble that would work for him. Starting with the owner Dan, I was allowed to buy different kibbles and return partially used bags if they didn't work well for my dog. Al also has helped me on many occasions. I was focusing on grain free and I must have tried 10 or 12 foods. They were always patient about returns and trying something new. The last time I went in and talked to Al about still having issues, he suggested that maybe I was over-thinking the grain free thing. He suggested trying California Natural Lamb and Rice with 4 main ingredients. I can't believe how well our dog is doing on this new food, and I truly credit the patience, knowledge, and willingness of Pet Depot and their staff to help customers with their precious dogs. Many many thanks for all the help- I will go nowhere else!!
My dogs love the indoor swimming pool and the bathing individual stations are a great way to keep the dogs clean. The staff is always very helpful and they love dogs.
Love the pool and the washing stations.
Better prices than Amazon. Doggie ice cream treats, pool, pet food like fromm and other brands, local and organic food and body products, and toys.
First time using the pool for therapy for my dogs torn ACL, post surgery. It went much better than I thought. Staff was very helpful.
Tucked away hidden gem. They have an amazing swimming and water therapy pool for your pooch to frolic in. Wash stations and training classes. They have a wide range of loose treats for burl purchase or mix n match. Raw foods and high quality foods.
Took my dog swimming there for her first time. Very friendly staff who helped get us set up in the pool area and explained everything. She had a great time!
Great pet supply store privately owned super staff. Highly recommended.
Good selection of foods and treats. Pool is great for dogs of all ages and sizes. Clean area for dog baths. Friendly staff.
Always the friendliest staff and a great selection of pet food and treats. This place is our go to for all our dogs needs.
They carry many high quality dog foods, reasonably priced. The staff is very helpful and one day, I'll try the dog swim pool.
Easily accessible. They have a wide variety of products that alot of other pet stores do not. They also have a pool, and baths for your dogs, and the staff are knowledgeable and friendly.
Knowledgeable staff, good range of merchandise, food and treat selection wonderful and prices are reasonable. Definitely a customer service trained and focused staff.
We had a fantastic time at Pet Depot, swimming four energetic Labs. Everyone there is so cheerful, friendly and helpful.
I have been taking my dogs there for baths 4 years, it's convenient safe and if you want a little extra fun you can take them for a swim in the back!
They have a great selection of food, toys, and beds. The doggie pool is always fun to watch!
Small store with a limited selection but a very knowledgeable staff that can supply alternatives to what you're looking for if needed.
Loved the dog swimming pool here! They have dog washing stations and the staff are outstanding! Specialty foods and supplies available.
Fantastic place for your water dogs to get some much needed exercise, and a bath afterwards. Pups slept like a champ after a fun day at the Pet Depot.
Super helpful staff and a great place to find out of the way food and treats for your doggy. Dogs love to swim here too.
This is an excellent pet store that was first in region with quality foods at good prices. Support this business, pets depend on available safe food in a brick and mortar.
Good prices good location nice people my dog likes going there. I changed my review to 5 stars. They have earned it!
The employees are very friendly, and the bath stalls are always clean!
Friendly staff. Good selection.
The dogs love the pool, and we like the bathing stations.
Love this place! Staff is extremely knowledgeable. Prices are good. Always have my dogs food in stock.
Great selection, helpful staff, always terrific service.
Wonderful local pet supply with knowledgeable and friendly staff helped me find exactly what I needed for my cat's diet.
My Mom's dog had so much fun in the pool! Friendly staff. We can't wait to come back!
Excellent staff and the pool swim service was fantastic for our greyhound. Recommend this place plus bathing service available.
Our dog loves the pool for swimming and combo with a wash.
Love the pool! It's so great for my 12 yr old dog. Staff are very friendly and helpful
Always fantastic. They know how to treat you when you come through the door.
Love these guys, they really want to help you take care of your pet. Competive pricing and great number of choices.
Helpful knowledgeable staff. Great merchandise. Individual cubbies for self-wash. And that pool. Fantastic. Highly recommend.
A good local business for all your pet needs. Has a swimming pool for dogs and self-serve dog washes.
Great selection of top quality pet products; therapy pool and dog washing stations are excellent
Great store with self service dog wash, pool and most anything you would need for your pets
My Lab loves the pool in the winter months. And the staff are excellent!
Nice variety of products. Great staff!
Awesome therapy pool for my dog, she loves it! Very, very friendly and helpful staff.
Very clean the customer service is very good and the dog self wash is very good and very clean as. Well I love it
This is our go to place for hard to find dog food. Friendly and Knowledgeable Staff.
Always easy to get in and out and my dog loves swimming there. I just wish it was a little less for one dog to swim for 15 minutes.
It has a good variety of supplies and if there is anything that you are looking for but they don't have it, they will order it. Very good customer service.
Great for my lab's hydrotherapy post surgery (both CCL replaced)...staff is great and helpful
Helpful and friendly staff. Quality products for my dogs.
Lots of employees and they were all very helpful and friendly. Great selection, but a little pricey.
This is an amazing pet store. Helpful staff. Indoor swimming pool for dogs.
The Pet Depot has large tubs to bathe our dog. We also buy pet food there.
Friendly staff...i wish i knew his name...but very helpful with my senior dog during aqua therapy ...7/29/17
Great place to let my dog go swimming. I just wish she liked getting wet (she’s a water dog)
Esoteric food selections, friendly service. Indoor pool for your pup.
Took my puppy for his first swim. Everyone was great.
Great store with great selection
Theirs swimming pool+washroom are good for any dogs especially senior dogs.
Great service. Informative
Great place to take your dog swimming and they have a variety of foods and treats
Great customer service, self dog wash is easy to use.
Hey have everything you need they are a bit pricey but you have to remember you are in Timonium
My furbaby loves swimming and getting her bath. Then out front to get a treat!!!
We get our dog food from there, everyone is great to deal with
I've had good experiences here. Jack was especially helpful and friendly.
Glad this place is still here. Helpful as always.
Let's just say our dog isnt a fan of swimming but we love the place!
Great place! Clean facility and friendly staff. Would recommend.
Wide variety of selection, staff very friendly and helpful, very clean. Prices a little high.
Great facility. Laid back atmosphere. Employees are friendly and helpful.
Very helpful. Best selection of food. Good bathing and swimming facilities
Great place to take your dog for a bath
The cashier was extremely knowledgeable and helpful. Great experience.
excellent good place and exempt community
We love the pool!
The people were very helpful and the place was clean.
Helpful staff. Great pool and equipment.
Great service .they were extremely knowledgeable
Quality products.....attentive dmployees...always a pleasure
Easy wash and dry experience!
The guys were so helpful with my two dogs.
Best place to take your dog swimming.
Plenty of personal attention. Very helpful knowledgeable staff.
Great place to wash your dog!
Our dog loves going swimming at the pool!
Great for dog wash
Ben was excellent! Cooper had a blast!
Lots of fun for the dogs, lots of variety in products
They are soo very helpful!! Love coming here!
Great prices and the pool is awesome.
Wide range of products and excellent customer service.
They have everything! The staff is friendly and helpful.
The gentleman were so nice and helpful.
Awesome selection and great customer service.
Great local pet store.
Above average quality of pet supplies.
Great place for pet supplies
Great staff, friendly and knowledgeable.
Friendly people and great customer service!
Great staff, excellent facilities.
This is my favorite pet store!
Staff is always friendly and knowledgeable
Our dog loves it here l!
Great selections. Kind help.
Always helpful and friendly employee
The doggie pool is awesome
Great staff - always helpful!
Great selection and service.
Awesome people...very helpful
Great place nice staff
Allen and the staff take care of you
Always good service
Nice place for dog product
I love it
Great customer service
Awesome place.
helpful courteous staff
What a great place for pets
Awesome as usual
Good selection
Great service!!!
Love pet depot
Good service
Always fun
Swim and more swim
Bow wow wow.
Over-priced