Reviews of Fleet Feet Ballard. (Sporting Goods Store) in Seattle (Washington).
Fleet Feet Ballard
5404 22nd Ave NW, Seattle, WA 98107, United States
Description
Information of Fleet Feet Ballard, Sporting goods store in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Fleet Feet Ballard
Sunday
10 am–5 pm
Monday
11 am–7 pm
Tuesday
11 am–7 pm
Wednesday
11 am–7 pm
Thursday
11 am–7 pm
Friday
11 am–7 pm
Saturday
10 am–5 pm
Popular times
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Reviews of Fleet Feet Ballard
John Carrico
Summer day sparked the inspiration to run and here I am with no running shoes. A quick Google search pointed me in their direction and within 30 minutes I was all set. They did a full scan of my foot and my strike, then fitted me for the right shoe, and got me out the door with a smile on my face easy-peasy. From thought to run in 60 minutes. Thanks guys keep up the good work.
Calle Johansson
Excellent service. They do all the tests that you would expect from a serious store. On top of this, Amy provided excellent service and had both thorough knowledge and experience of running. I was provided with a very relevant selection of shoes, and I was able to try them out in the store. I feel confident that I ended up with running shoes that fit my feet and running style the best and that I will be happy with. Most importantly, they were all wearing masks. Protecting others and respecting other people's lives goes a long way. That says a lot about their ethics. There is no need to kill innocent people just because the government doesn't babysit us. We should be able to show that much humanity by ourselves without being forced. This store does and it excels in every matter. It was a very pleasant experience. Thank You.
Jeff Machida
Love this place. Super nice and easy going people. Very helpful as they have a machine to figure out what kind of foot size you have. I have flat and wide feet so I was recommended a wider size.
So far the feel amazing and no more arch pain.
Will be back and I will definitely recommend.
Thanks Fleet Feet!
Alexander Lee
My partner and I went to the Ballard store to find her a pair of running shoes this last Saturday. Kyle performed a 3d scan of my partner's feet and explained the results in great detail before narrowing down a selection of shoes for her to try on. She settled on a pair of On Clouds. Overall, Kyle was super friendly and helpful. The free coffee was nice too. I'll definitely come back and get my foot scanned when I need a new pair of running shoes.
Kasey Peterson
As a first time customer in this store, I had a wonderful experience. Brian was amazing to work with and made me feel welcome even though I'm on the beginner end of the running spectrum. He was incredibly thorough and didn't make me feel rushed to make a decision, offering helpful advice and encouraging me to take several pairs of shoes for a spin on the treadmill and around the store. He helped me make small tweaks to get the right fit (lacing up differently, adding an insole, etc.). I had my 7 year old son with me and Brian even went the extra mile to show him how to work the video game in the store and use the massage chair to give me some kid free shopping time and keep him entertained. Everyone in the store was so kind and helpful, I will definitely go back for my next pair or for some more fun gear. Thank you!
Anna Gonitzke
Great experience. On a busy Saturday, Brian helped me find my next daily-shoe. I'm not a runner, so it was a bit intimidating walking in, but he was quick to make me feel welcome in the space. Thank you for all of your help Brian!
Ben Nelson
the staff was friendly and knowledgeable. the shoes that I ended up buying were a game-changer for me. they have really helped me to step up my running., I was impressed by the foot scanner and the amount of thought that went into helping me pick the perfect running shoe. I cannot recommend your place enough or say enough nice things about FF in Ballard.
Harold Hamilton
My experience at Fleet Feet was phenomenal. After visiting many stores in search of running shoes I was tried Fleet Feet. Set an appointment for the next day. I arrived and was given an foot scan and a couple other tests. After discussion of my running goals and habits I was given many suggestions. I would not have considered these, very good options, without Kenzie's assistance. She was extremely knowledgeable. Easy going shopping experience, very little hassle. I was able to try on multiple shoes and give them a good test drive in store. There's even a treadmill!!! Anyhow, after trying out the options I chose a great feeling running shoe I had no idea existed prior to my visit.
I learned a couple tips, and of a few other cool products. If you are a routine runner, serious runner, or just starting out, visit fleet feet Ballard. You won't be disappointed!
Robin Koskey
Staff was friendly, patient and knowledgeable. I definitely don’t look like a typical runner and was buying some cushy running shoes to mange a foot injury for walking — staff was lovely. I usually buy shoes online and I appreciated the opportunity to try on in-person and get advice from kind staff. I highly recommend Fleet Feet Ballard.
Geoffrey Huys
I got a great fit for new shoes this weekend. Using the great tools to measure my foot and track how I walk gave us great information. Then I had a ton of good shoes to try. on until I found the perfect one. This shop and all the people I met and interacted with there were fantastic.
Aparna Dharmakkan
Brian helped me and my husband pick out running shoes and it was very evident that he was super knowledge (probably from his own experience). It was super busy while we were there but he and his team took such great care of everyone there that I didn’t see anyone annoyed/angry. Will definitely be back!
Naomi Ogan
Great place to get a shoe fitting in Seattle. The 3D scan and gait analysis took less than five minutes, and the employee was super helpful and knowledgeable. The only downside is that I left with more new shoes than I had intended to buy 😁. Good stuff! …
Natalia Jallow
Enjoy everything from start to finish. Very welcoming environment and friendly staff. Kyle took time to really discuss the issues that I was having with my feet and ways to improve. I am a nurse and have plantar fasciitis so being able to find a shoe that is comfortable is important. Enjoyed the foot ID and strike pad, being able to see what options were truly recommended for me. Overall love fleet feet and I will be back!
Aravindan Mahendiran
Brian was super knowledgeable and helpful . He patiently took us through the various factors involved in determining a shoe fit and even recommended a few other outlets when we couldn't find the color of our liking in their stock.
Definitely gonna be my go-to store to pick up shoes from now on! Am a very very satisfied customer!
Alex Pinkerton
Skip all other running stores, Ballard or Cap Hill FF has the most talented, wonderful, caring, hard working, knowledgeable and well qualified staff with the best gear policies around. Been a loyal FF customer for almost 10 years now and I will never go elsewhere.
Nathaly Talavera
I love coming to buy my running shoes here. The way that Keegan helped me to find the best one that fit me and how he explained everything, was amazing. Excellent customer service, it's definitely my to go store when I need anything for my races
Jill Kranz
The team is always great at taking to figure out my needs and how they can meet them. It really instills trust. I love the personalized experience!
Will Cappon
Very nice running store. Great service and awesome technology to see how you run. They have runs every Tuesday that I want to check out.
Christopher LaCorte
Great experience! Kyle was extremely knowledgeable and thorough. They gave me a full assessment of my feet and helped select a pair of shoes for my plantar fasciitis. Overall would highly recommend.
Xavier Lopez
Best shoe shopping experience I have ever had! They are extremely knowledgeable, kind, patient, and they have awesome technology to select shoes that are a great fit to you.
I will definitely be coming back here for future shoe purchases!
Stephen Lighthouse
I went in today and the young man who helped me out ( I can't for the life of me remember his name) was so incredibly helpful in finding me the perfect shoe. He was very patient and very informative. I will be going back for my next pair of shoes, no doubt.
They also have this really cool, futuristic foot scan process where you can see a detailed image of your arches and pressure points, which helps them make very tailored suggestions to your foot shape. I had no idea what I was in for but.. color me impressed. Great experience!
sammmie c
Fleet Feet has been my go to over time for their great technology of analyzing your feet for the right shoe. Amy was amazing at explaining the analysis, bringing me many brands of different running shoes, explaining their pros and cons, and answering all my questions. I was so impressed! Whether you are a new or experienced runner check out this Fleet Feet for top notch service!
Paul Kisicki
We came in last night to get our son a pair of shoes a little after 6pm. The store closed at 6 which we didn't realize but the person working volunteered to help out even though we said we didn't mind coming back the next day. She was super helpful and patient the whole time, did not catch her name but thanks for all the help.
Shawn Ling Ramirez
I've been running for 20 years, and this was the best shoe buying experience of my life. My feet changed dramatically after my second child, and I hadn't been into a store so long, so I had no idea what my size was. The rep (Malorie) helped to quickly diagnose my size -- all the length width height flexibility and important ways that specific points on my feet might influence which shoe might be best. We also looked at my ankles, pressure on each foot while I walk, etc. She took me through all the details and differences between my feet, and then helped me find a good shoe given how I like to run (road type, pace, weekly distance, and how often I buy new shoes). She helped me adjust my laces to support my narrow heels, and let me try different insole types to find the right arch support. I took my new shoes out for a spin today, and wow, what a difference. :) Thank you, Malorie!! My feet and joints feel amazing.
Millie Wu
The service was spectacular! I've been running in my Nike / Adidas for a long time that I wanted to go into a specialty store and get properly fitted. I googled for running specialty stores and read a lot of great reviews on Fleet Feet. I booked a fitting appointment and initially had a mindset of not impulse purchasing and just seeing what they had to say.
Brian, I believe helped me and he was super knowledgeable and patient. He never pushed me into purchasing a pair of shoes but went through the fitting process, my feet structure, and the shoe technicalities. When I mean shoe technicalities, I mean the different types of shoes, the support, the way it supports your feet, etc.
One thing that did catch me off guard was the encouragement of going outside to run around the block. I didn't realize you can even do this because it was a brand new pair of shoes and you didn't want to taint it. I think that was a lovely touch because you get to really experience the pair of shoes.
After several trials and errors, I was able to land on something I liked with Brian's help. I have to say, if you are looking for specialized running shoes or just help with finding out what is out there, Fleet Feet service is top notch.
J
The person who helped me said it right with “The future is now!”
When I got in, they got me on a digital scale and pressure plate to measure feet metrics. They walked me through the different numbers and their meanings and got me a shoe based off of that and my preferences. Great people and great store! I thought I’d walk in and have to do a ton of trials, but they made it real easy with the options and consultations.
Julia Owens
Had a fantastic experience getting measured and fitted for new running shoes. Ethan was extra attentive and knowledgable of all the shoes he offered, as well as very patient. Turns out I've been wearing at LEAST a half a size too small a shoe! I'm in love with the Brooks Glycerin shoes that I took home. Every foot is unique and I am so happy that Ethan helped me find the shoe that fits mine perfectly!
John Barringer
My running background spans from High School, to College, to Coaching, to Sales. Participating on both sides has allowed me to advocate for my running needs, and I appreciate running stores that can do the same. I haven't been fitted in awhile and was experiencing gear limitations that pulled me in the door. Mallory was the BOMB. Even though our running experiences are divergent, she was able to internalize my feedback and interpret the results of my fitting to provide some phenomenal options. Based on the Fleet Feet fitting process, I ended up with two final options that I wouldn't have arrived at on my own. I knocked out my first long (for me) run in awhile, and the combination of a more tailored shoe and polarized Goodr sunglasses took the pain out of the equation and allowed me to focus on the run. Regarding products and services, my previous experience has been serious limitations in stock, style, and order capability. It was really refreshing to have OPTIONS. Overall a really good experience, and I'll definitely be back.
August Graube
Excellent customer service. Brian was really professional and personal. I learned a lot about running, my feet, and what would most help my plantar fasciitis. No sales pressure, just very thorough service. Highly recommended.
Chika Eustace
I started running this year and my good friend told me about her positive experience shopping for running shoes at Fleet Feet in Ballard. On my visit there was clear communication about the short wait, and then I received the full attention of a knowledgeable, helpful, and patient staff member. I left feeling really good about the running shoes I purchased and very grateful for an experience that only brick & mortar stores can provide. I went back for a headband a month later and received equally helpful attention.
Doug Cunningham
The associate I worked with was super helpful and passionate (even nerdy!) about running shoes. The shoe fitting tech was also really cool. Great experience overall, although the selection at this store is somewhat limited. Easy to order online though
Steve Bierman
Kenzie again assisted me with my shoe purchase yesterday. Back in August 2021, she recommended the Saucony Endorphin Shift 2. It was a game changer! The shoe felt really good, and it was a big reason why I had great Portland marathon performance. This time around I was looking for trail running shoe, and I ended up with going with Saucony Peregrine 11. Just like last time, Kenzie was super friendly and provided great advice. I also wanted to purchase another pair of SES2 but they did not carry the black white color. Kenzie explained how use the web site to determine whether a certain shoe was in stock. There are closer shoe store options for me, but Kenzie and other Fleet Feet team members make the extra drive worth it.
Daphne Adair
Great staff with friendly approach to helping me get the shoes I need to run! So flexible and helpful, especially during covid. Update: Brought my son (11yo) for shoes and the staff again was excellent, extremely patient and got us what we needed. Brian is excellent at hiring and training employees to listen to customers.
Jamie
Very friendly staff and I love the fact that there is an assessment of gait and shape of feet to better find a shoe that is comfortable. I also like that the associates are familiar with what shoes work best for specific activities/professions.
It’s been a few months since I got my shoes and they are still very comfortable! I learned from fleet feet that I have been buying the wrong size shoe for years! Truly has helped me feel more comfortable.
Marissa Kaiser
I wandered in with my three YOUNG children, and the welcoming and friendly staff not only took care of me, they watched my kids as I tried on different shoes! After getting a foot scan and experiencing some mighty cool technology for helping to narrow down good shoe options, I went for several mini-runs around the block to figure out the absolute best new kicks for me. Each time I came back in, my kids were happily engaged, chatting with staff or checking out all the tools for massage. Cheers to Brian and his staff for a phenomenal (and easy) buying experience. And I LOVE my new running shoes.
Lin Lin Pan
AMAZING EXPERIENCE. I had Amy help me find a running shoe for my issues today and she was so detail oriented and knowledgable about everything running related. They did a foot scan and different shoe try ons and I learned so much. 11/10 would recommend. Ask for Amy!
Keirsten Vest
This was a great experience for me after so much foot pain when running. Amy was professional, kind and super knowledgeable!
I'm sorry I waited so long to take care of my feet!
Thank you Flat Feet Store Ballard!
Cat B
Such great place , staff is so friendly, nice and knowledgeable thanks so much for helping me get my real size of shoes for running i was amazed by the 3d foot scan i super recommend everyone to go ..iwill go back for sure
Colleen Powers
Fleet Feet uses data and personal preference to find the perfect running shoe for you. They do a foot scan and videos of you walking (for free, no commitment) and chat through the data to make a recommendation. They are patient and accommodating, have a wide variety of brands and running shoes (road, racing, trail), and there’s a 60 day return policy so you can test out the shoe and return if it doesn’t work. I will definitely go back. Thanks for such a great experience!
Reiko T
Never tried running shoe fitting before I came here! Foot scanning and expert advise on new shoe technology were really helpful for getting a pair for my 1st half marathon @ age 51. I am ready!
rajul dwivedi
This is the place you must visit if you want a perfect pair of running shoes. Brian attended us and he was very knowledgeable. I ended up buying the very first pair he showed me. I can't give enough stars for the overall experience.
Matthew Stott
My wife and I both went in for shoe fittings and were really happy with the experience and the shoes we found. Mallory (or Valerie) was super helpful and friendly and had great advice for choosing our shoes. Looking forward to joining a running training program here soon!
Jim Montgomery
The service I received from Brian Morrison at the Ballard, WA was superb. He carefully assessed my needs, used a scanning machine to analyze the structure of my feet and observed my walking pattern and then recommended shoes based on his knowledge of the characteristics of the individual shoe manufacturers. Service could not have been better.
Kelly D
When I got in was awesome and so helpful, then Brian took over and I really enjoyed our conversation AND he got me in shoes that after just one day I’ve noticed a significant difference with! They are all knowledgeable and listened.
Harlan Lodefink
I gave this place a visit a few weeks ago, and there is nothing about the experience that I would change. If you are looking for stylish and functional running, tennis, and other assorted sport shoes, this is the place to go. Located in downtown/old ballard, parking is easily available within a 2 block radius. Upon entry a friendly associate (Marielle?) jumped to my assistance. She asked me what kind of shoes I was looking for and quickly produced an assortment of shoes for my intended use. She was incredibly knowledgeable and asked many questions I did not think to ask. ( asking about which parts of my shoes were worn, eg) After a few tries, we found the perfect match. On a side note there is a very cool piece of technology that allows you to scan the pressure points on your feet in order to find a pair of shoes that will fit your feet. Wonderful experience, I highly recommend this institution.
Brendan Stierman
The service from Andrea (the name on the receipt, hope I got it right) was top notch, 10/10. I came in thinking I knew what to get, and Andrea helped so much with an evaluation and trying different shoes. Ended up getting a different pair that works way better for me, so I'm glad I accepted the help!
Nicholas Foster
Hadn't been to Fleet Feet until last week, and I was tired of reading online reviews for different products so figured I'd stop by and see if they could help me purchase some solid trail running shoes. Kenzie was super helpful, and all 3 pairs of shoes she brought out fit great. I ended up going with Nickelodeon slime color theme Nikes and ran a trail marathon w/ 6k feet elevation gain this weekend in them with absolutely no issues. So thanks Kenzie & was overall great experience at the Ballard location.
Kimberly Fogel
I went to return my online order at this store. The sales person was so helpful in identifying the right shoes for me. She was patient and knowledgable. I walked out with a pair of shoes that were so comfortable and I LOVED. 10/10
Lincoln Lewerke
I thought the service was incredibly helpful. The specific person person helping me was very knowledgable and able explain shoe fitting in a very accessible way. The products available were also great as I was able to try on many pairs of potential shoes. Overall it was a great experience and knowing the gracious return policy has given me peace of mind.
Katrina K.
Kenzie was extremely knowledgeable, patient, and helpful. Thanks to her expert care, I purchased a quality pair of shoes, some insoles, and recovery sandals that are already helping relieve my plantar fasciitis. I will be back!
jessica johnson
The woman that helped me, Cecilia I believe her name was, was amazing. She answered every question I didn't know I had. My boyfriend also bought some sneakers the week previous and we were so impressed with the staff, the non pushy nature and availability that we will 100% be shopping with Fleet Feet for all our running needs.
Emma Tia Nester
I have been a consistent runner for over 35 years. The amount of my weekly miles have decreased dramatically but I still run/jog 3 days a week. While I was in the store I agreed to have a foot and gait analysis (never had one before). Based on the results of those tests, shoes were recommended.
I have been in the same brand of shoes for 20 years and admittedly, have been lazy about shoe selection (basing my decision on price of the shoe in my preferred brand) the last few years. That is the wrong way to choose footwear.
Back to Fleet Feet. The shoes that were selected for me were brands I had not run in before. Also, it was recommended that I wear shoes that were a size larger than I typically wear. I was skeptical but went with it.
Surprisingly the shoes fit quite nicely. I did buy a pair of shoes (and socks)and went on my first run this morning. It was amazing the difference between my run 2 days ago (in subpar shoes) and today's. I had forgotten what running in proper, well-fitting shoes was like.
I highly recommend Fleet Feet and their knowledgeable staff for taking the time to get me in a pair of shoes that are suitable for me!
Rob Lodermeier
I can't recommend Fleet Feet Seattle (the Pike st and Ballard locations) enough. Getting properly fit for running shoes is essential to help prevent injury and to help get the most out of your runs. Brian and his team are simply the best. I made the switch to Fleet Feet five or six years ago and every single interaction has been top notch!
Andrea Swisstack
Wonderful experience getting fitted for new running shoes. The staff took the time to get to know me, evaluate my needs and set me up with the right pair of shoes.
Martha Gavinski
The team at the Ballard store has always been so helpful in listening and finding the right shoe for me! I appreciate their expertise on a variety of brands/shoe styles as I am not always able to keep up with new releases.
Jessica Moak
I came in for an evaluation and to figure out what the right pair of running shoes was. Your team patiently sat with me for over an hour without once making me feel like a burden. As someone with a history of buying the first thing in sight so as not to take up too much of someone's time I REALLY appreciated this laid back but highly informative and knowledgeable staff. (Ethan and Malory at the Ballard location)
Alyssa J
Ethan was incredibly knowledgeable and was very receptive to what I needed. He explained everything relevant about my foot scan and was so friendly. Thanks for making my first time at a Fleet Feet a great one! We will definitely be returning!
Al Allen
Dropped in Sunday to finally step up my game and get a decent pair of running shoes. Our specialist, Zoe I believe, was AWESOME! Did the whole foot scan thing and learned EXACTLY what type of shoe I needed. The shoes we finally settled on were PERFECT! This mornings run was almost pain free and was much better than I thought it would be. Well Done Team Fleet Feet!
Renee De Bock
Always friendly, helpful, quick and efficient! They make shoe buying a pleasure!
Erin Lancione
Great selection of shoes and gear, the staff are super helpful and friendly, and I always wind up leaving knowing more about my feet and how I run (the foot scan and gait analysis are so cool!).
Damon Martinez
The customer service was excellent. They took the time to make sure that they provided me with several different shoe options that would help me to enjoy a comfortable run.
AJ
I highly recommend this location. Great service and wonderful employees. they are personal and want whats best for the customer. I think the guys name was Ethan that helped me last time, he was very good. I go there to get my running shoes and they always have the best recommendations.
Nate Hadley
Efficient, informative, and effective fitting process. Great customer service and I received helpful guidance around selecting a comfortable shoe that works for me. I'll be back for future footwear needs!
Logan Kaplan
Amazing experience! Kat taught me a lot about my feet. Above and beyond what I expected in education and a great pair of shoes. Worth going just for the foot scan and education. Also socks.
D Jones
After running in the same model of shoe for 7 years I finally decided it was time for someone to help me with a new fitting. Brian spent over a hour with me, starting with a scan of my foot and then narrowing down models and makes to five, which I then tried out outside to get a true feel for each. The final decision not only provided me with a much better fit for my feet, but eliminated that question in my head each time I pick up Runners World magazine and see all those ads for all kinds of shoes. Thanks, Brian, for your knowledge and patience as I sought out a new pair of kicks. I will definitely send my running friends to see Brian.
Hannah McPhee
I really like the selection of shoes there. I came in looking for the On Cloudventure and Makayla help me. She was great! She brought me an additional style to try since it was my first time trying On shoes. She was incredibly friendly and knowledgeable about the shoes.
Jason Burrows (PunkJr)
Lara helped us out, and was completely awesome. The distancing & other pandemic precautions in the store are great, the reservation system worked very well, and I am glad we were able to get new shoes today.
anna winham
my friend recommended getting my feet/gait scanned in order to receive a shoe recommendation, and it was totally worth it! v happy with the service i received (from amy) and with my new shoes!
Amitesh Srivastava
Amazing customer service! They measure your feet in a 3d scanner and recommend you shoes based on what points of your feet you usually tread on the most for better comfort
Spencer Grover
Super helpful, friendly and knowledgeable staff. My shopping experience was the definition of customer service and salesmanship. There was a mistake in my transaction and I think they actually caught it before I did lol they emailed me a couple hours after my transaction and were quick to make it right. I highly recommend this business.
Roula Gomez
I was very happy with my visit to the store. I went to check for a new pair of sneakers and when explained my condition of work related foot pain, I got great advice from the owner and few simple exercises to do at home. I end up not buying anything at this time but I will go back soon .
Erik Saucedo
Fleet feet is my favorite running store because of the great customer service. I went to the Ballard location for the first time and walked out with the same experience as always. I got a great deal on a pair of compression sleeves (I love the rewards program!).
Shannon L
What a great store. Everyone is very helpful and friendly. Zoë helped me in choosing the best shoes for my feet and running habits. I look forward to joining them for group runs from the store when my schedule permits.
Macy M
Great service, not a lot of color options in-store.
Caroline Knaub
I’m so excited we have a new running store so close to home and one that already feels like part of the community. I bought a new pair of running shoes, the staff were extremely helpful and friendly. I will be returning the next time I’m in need of running gear.
Tanya Spraggins
This was my first time there and it was the least stressful shoe shopping experience I’ve ever had. Amelia was helpful and efficient in meeting my needs. I will be back again.
Sarah K
Lara was the most attentive, thoughtful, and helpful person. I have zero experience and want to take up a new hobby and she worked with me, provided excellent advice, and helped me start my running journey! Couldn’t recommend this location or Lara specifically enough
Nick Borrelli
This store gets good reviews for a reason. Staff was incredibly helpful and offered me a personalized consult to find the perfect shoe! Thanks y’all!
Kaity Sullivan
Kenzie is awesome! She is an expert with running gear and super personable. She also offered new ideas and suggestions based on what I was looking for. Thank you to Kenzie!
Chris Mahannah
Brian and the team @ Fleet Feet Ballard took great care of me! I was blown away by the level of dedicated customer service and expert advice that went into helping me get to the right shoe... and I learned a lot a long the way!
Jim Pfaendtner
Awesome shop. Really appreciate highly knowledge staff and good products!
Ryan Thrower
Very friendly, knowledgeable staff! Loads of options for shoes and gear, has a great local community feel. I stop in often to get fuel for my runs! Make sure to check out the group runs they have from the store. Highly recommend popping in for a visit!
Raelynn Canell
Customer service and refund policy are exceptional, as well as the high tech tools to thoroughly evaluate your feet and gait to get that perfect fit.
karen raisler
Great experience! They recommended two styles of trail running shoes and I bought them both. Very knowledgable.
black bird
Had a great experience here today. Lina was very knowledgeable, kind and super patient with helping me choose the right shoes. Glad I came :) Thank you!
Max Pangborn
Great support from staff. Came in with my kid and had a good time chatting about shoes and getting out foots’ 3D printed. This is why amazon won’t replace the local store.
Drew Biehle
I always get a great fitting shoe, and a shoe I probably wouldn't have picked out on my own, so I appreciate the time and care each person who has helped me has provided.
A T
Amazing customer service! Met these folks at the Ballard hullabaloo sale and their attention, insight and guidance was unparalleled even in a crazed environment. I will definitely be visiting their store for more excellent pairs of trainers and excellent in-store help
Kristina Pavlovich
The staff is SO knowledgeable and helpful! Ethan answered question after question and was so kind and patient. I left feeling confident that I have the best running shoes for me.
John Davis
I had a very good experience with Ethan helping me to get the proper size and fit. I liked the visual analysis they performed in order to get the proper fit.
Timothy Tamm
Their fitting process is very thorough and helpful. I've gotten 3 pairs of great running shoes from them!
Carly Hinman
Ethan was so knowledgeable and thorough - he really took his time to find the proper shoe for me, as well as in answering all of my questions. I’m so glad I decided to come in for a fitting!
Max Smithgall
Awesome experience! Everyone was super nice and helpful in the store and I learned so much about my foot!
Julie Stein
Amy in Ballard was awesome - professional, friendly, honest, and easy to work with. She gets an A+. Thanks, Amy! :)
Angela Bertrand
The staff is so friendly and helpful! The selection is small, but has enough to cover the basics. With their community events, runs, and training programs they're so much more than a running store!
ariel LeBlanc
Sales person was super knowledgeable and really listened to my preferences in a shoe.
badalchandra
Friendliness and knowledgeable staff
Great spot for beginners and experienced runners. They do an exceptional job taking care of their customers!
Derek V
Ethan was super helpful. He recommended some great choices for running shoes, and was able to answer all my questions.
Debra Hannula
Great selection. Excellent service!
Katelin Carter
They're so helpful - any runner should get their shoes here!
Glenn Gertler
Ethan was extremely knowledgeable, patient, and friendly. The 3D imaging gave great and necessary details as well. COVID friendly space!
Jody Toepfer
This place is a gem. Friendly and super helpful staff will help you find shoes that will make your feet happy!
Ian Fike
This location felt like a neighborhood running store in all the right ways
Kathleen Preppernau
Great clothing options I haven't seen in other stores; knowledgeable staff, and that stretching space upstairs post fun group runs with a massage chair- awesome!
Wesley Gonzales
Staff was very engaging and friendly. I just had to pick up a Fleet Feet Ballard shirt while I was in town for the Seattle Marathon.
Bhavna Raycha
Love this store. Their customer service is excellent. Would definitely come back to buy more running shoes.
Heidi G
Great service, friendly and knowledgeable staff. I liked that they didn’t seem rushed and really took time to answer questions and explain things.
Chandler James
I really liked Brian. He was very knowledgable and helpful in selecting my Hokas. I was quite impressed.
Sarwat Digre
Ethan made the best recommendations. I needed one pair of running shoes but almost walked out with two!
Jeremiah C
Great customer service! Got me hooked up with some new Hoka's. I look forward to my next visit
Abby Ray
Very knowledgeable and friendly staff. Great selection of running shoes and gear!
Rafaella Herrera
Really helpful personalized service! I didn't feel rushed or pushed toward anything except what felt most comfortable to me.
Brandon
Friendly, helpful, and knowledgeable staff!
jessica gordon
Great products and service too
Laura Anderson
The individual attention and care was amazing! The experience was something I will never forget.
Linnane Armstrong
Best customer service! Technology driven experience with a personal touch. The best. Highly recommend.
Joe Riley
Fantastic experience start to finish and top notch customer service. Could not have been happier with the entire process.
rlanca1996
awesome!
Lydia Russell
Wonderful customer service! Very accommodating despite the current covid-19 situation. Highly recommend!
Dustin Willoughby
Friendly and professional staff members, answered all questions we had.
Suzy Le Bel
You won't be disappointed with their expertise in footwear. I will be going back.
marcus wheeler
Highly personalized, insightful service. Genuinely interested about my running style and needs
Julie
Super helpful staff, great products, prime location in Ballard!
Olivia Rother
Shopping at Fleet Feet is always easy and enjoyable!
Elizabeth Hughes
Excellent customer service in an extremely clean space.
Kris Schmidt
Great customer service and fair prices
Timmers Russell
Nice shop for athletic clothinh
Scott yP
Amazing customer service!
Jessy A
I had the best experience getting fitted for running shoes. The technology is super interesting and they email you a copy of the scan and report! Kenzie was so friendly and attentive and I really felt like I was getting a custom fit for what I needed. I’d recommend this place to anyone from a causal walker (me) to serious runners.
Caitlin Klask
Kelly Brooks
Randy Schmidt
Michelle Humphreys
Tanya Kwon
Kathy Harris
Monika MacGuffie
Alena Diaz
Luke Shy
Lindie G