Reviews of Arc'teryx Seattle. (Sporting Goods Store) in Seattle (Washington).
Arc'teryx Seattle
400 Pike St, Seattle, WA 98101, United States
Description
Information of Arc'teryx Seattle, Sporting goods store in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Arc'teryx Seattle
Sunday
11 am–5 pm
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–6 pm
Popular times
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Reviews of Arc'teryx Seattle
Great clothing as usual. They don't take repairs in store anymore. Its all online.
It’d be a hell of a lot better if I could drop off repairs here. The staff is super nice and helpful anyhow and the security on duty make it feel safe even in crazy westlake center.
Arc’teryx is one of my go-to clothing brands for both winter and summer activities. Recently got their Norvan LD3 trail running shoes and they’re great (comfort, fit and variety in colors). They’ve become my go-to shoes for both trail runs and track runs. This specific store’s manager is Brian and he provides impeccable service. Shout out to him going the extra mile to ensure I get the right pair of shoes. Definitely will visit again and a customer for life!
Shout out to Connor for being super helpful and knowledgeable on the gear!!
It is a really good place to buy your favorable Arc'teryx gear and clothes . Truly wish they have more types of clothes can be chosen. I want to buy delta ar zip neck. I was told “no stock". But I am very satisfied with the pant and down jacket I bought.
Truly speaking you can buy Arc’teryx clothes from Amazon to get better discount. But I like to shop in a real store. As you may know Arc’teryx provides many kinds of size format. For example, they provide regular, trim fit size of man’s pants. I strongly suggest you try which size that fix you best in their store.
Had a great experience coming here in store to check out the Beta AR I had been looking at online. The staff was friendly and knowledgeable and went above and beyond my expectations.
They didn’t have the exact style and size I wanted but were more than happy to help get it ordered and make my time there smooth and efficient. Will definitely make it a point to return here if I need anything else taken care of.
I love Arc’teryx gear. Went in to check out the Long Beta AR and it provided better coverage of my butt. Customer service was really friendly and not overbearing. Inventory was pretty meh as the space is really small so they could only put out so much product. This location also wasn’t full of customers which is great since I get anxious trying stuff on in front of strangers lol.
Daniel, the store manager, is a true star!! Some of the best customer service I have ever received. He genuinely cares for his customers. 5 stars is not enough!
I had a great experience here looking for a new rain coat; the customer service was top notch, the apparel is super high quality, and the salespersons make it a really comfortable experience just too browse around the store too. Ended up buying the best raincoat I’ve ever had. Well worth the money!
Came in with my dog on a sunny March afternoon and had a wonderful experience. Stanchions at the door to limit foot traffic and very regulated store. Erica was a wonderful employee and showed me exactly what I came in looking for (even though they had already sold out of a particular item).
Awesome products, I've had a rain jacket for years and never got wet even in driving rain for extended hikes. Quality costs and their jackets cost a lot; you get what you pay for. Store serves to demonstrate the differences between models/features which are all very similar.
Great customer service. Small store, but they had what I needed. Been here before looking for off season stuff and struck out. Great in season selection.
Wonderful service! Their sales lead Emily was so incredibly helpful with our purchase of a jacket (hoodie) we wanted that was sold out everywhere in Canada. She promptly held the item, organized and supported our purchase and the shipping of it for us. She really went above and beyond and was lovely to deal with through the process! This is our second experience dealing with this particular Arc’teryx store and we have been met with incredible customer service both times!
They make great gear. Amazing gear. I went in to buy some stuff, multiple items to replace my old stuff. I had my mask on the entire time. I took it off in the corner away from everyone and handed it to my wife to take off my pull over sweatshirt to try on a jacket..because obviously it would take my mask off...the guy on the other side of the store rudely tells me to put my mask back on...the store was empty. I'm all for safety and understand why I need to have it on. But use a different tone with your customers who are dropping $$$$. This stuff is expensive, you should respect your customers more. I'll have buy online from now on or until the pandemic is over. The pandemic is no excuse to to not be polite to customers who are spending a fortune.
nice store in a great location with pretty helpful employees, but somewhat limited on their offerings. I agree with some of the other reviewers, their gear is pretty nice but not worth the money. There are quite a few outdoor suppliers that have excellent quality that do not match the price that arcteryx demands. However, Make you own choice once you see the quality/price.
The employees here are extremely helpful and knowledgeable about the brand. They are great at showing you around the store and recommending the exact jacket that you need. On top of that, the store also has competitive sales, which you wouldn't expect from a flagship store.
Great location and variety of products. The staff is lovely as well. You can check out their jackets, winter accessories as well as their backpacks. Arc'teryx is an amazing brand and definitely worth the investment. Lots of things to do around that area, so check it out!
Went into the seattle retail store in october 2020 and purchased two pairs of boots two jackets and a pair of pants Came to almost $1500! after paying that kind of price I expect high-quality gear and good customer service. The guy helping us out was very helpful and was happy to show us different items and to try on different items. He even gave us a couple of promo T-shirts at no cost. I went back to this store because I purchased some Bora GT boots about a year ago and the sole started to fall apart in an area and I went online and filled out a service request and they resolved my problem right away.
This time I bought a jacket for my wife and the logo on the front of the jacket started coming off within the first month and now the logo is totally gone off the jacket 3 months later. I called the store and they said that this has happened before and it does not affect the performance of the jacket. (So another words just deal with it). I went online and fill the service request and sent pics it’s been over a month and a half and no resolution. I have purchased much less expensive outdoor gear and never have had an issue like this. The other jacket I purchased the logo is OK because it is stitched in.
The other issue I have is with some pants that I purchased (Sigma AR) The seam in the butt area came apart four months later and I am a very slim guy. The material on the back of one leg also started to look damaged. I sent in a service request also no resolution over a month and a half ago.
They sent a response saying it is because of covid that they have slow response times.
In my personal opinion this brand of clothing is good for the occasional recreational only use. The shoes and boots have been holding up well but the pants and the jackets do not hold up that great for the frequent, every day user in the PNW. and the online customer service has not been great especially this last year.
Great store and some of the best products on the market. The store has quite a few items to select from. Yes it is expensive, but you pay for what you get. Arc’teryx builds task driven products! I have had no issues with my equipment and clothing so far. Just wish they had some way of accessing LEAF products! Also, the staff are incredibly helpful and nice.
Very knowledgeable and friendly staff helped me find the right gear. I learned about new products that were better suited to my needs in the store, even after searching extensively online. They have the best gear!
It's very small store, nice but they don't stick everything. Choosing prime retail location means a smaller store. I'd prefer a bigger space with more stuff and a more relaxed atmosphere. I find the retail model of meet and greet intimidating especially when asked multiple times if I can be helped. A smile would suffice. I'd rather the staff do their thing and not say anything to me.
When I have interaction with the staff, they have been most helpful.
I love this brand and this store. Every time I have been in I am greeted with a friendly and knowledgeable staff. The store is very clean and organized. Their product is a premium price, but well worth it. I love everything I have bought from this store. It has kept me warm and dry in the worst of weather here in the Pacific Northwest.
Great gear don't give me wrong!! But don't you think they are pretty pricey and not very good returning, exchange, warranty policy!!
Love this place and a great find for awesome clothes. Built with the climber in mind, their clothes are breathable and lightweight while delivering on an awesome style (and logo I might add). Staff was good and would definitely return when in the Seattle area again. This is a chain out of BC Canada - they're not everywhere.
The store is tiny with an extremely limited selection. The staff was friendly and wanted to be helpful, but with so little to choose from we had no reason to stay more than a few minutes. If you're looking for something specific just order from their website. They selection here is primarily limited to a small amount of clothes and some shoes.
I own a lot of outdoor equipment because well, I go Outdoors a lot. And I do love the look and feel of Arc'teryx gear but for the price point, it's just not worth it. Don't get me wrong it's high quality stuff that will keep you warm, hold your stuff on a long and arduous backpacking trip, or even just wick way your sweat while you're going on a hiking trip with the family. But there are so many other brands out there that will do the same thing for a lot less money. So if you already bought in Arc'teryx then go for it. If you're on the fence about buying I would consider other avenues
My passion is climbing and mountaineering mostly, and Arc'teryx is by far my favorite outdoor brand, the quality and attention to detail is amazing. I've definitely tried the competition and it never quite matches. It's definitely expensive but is an investment in quality durable gear.
Arc'teryx clothing is well made and they use high quality materials. You should be able to get many many days of use out on the mountain or trails. While it is a general trend in outdoor clothing, I wish some company would buck the trend to reduce he number of pockets in jackets. Arc'teryx is no different here, although I wish they were. The low number of pockets in their jackets is my only complaint. The Seattle store is a nice showcase for their product. Sales staff is friendly and helpful.
The store itself could be larger with more selections. I went in to see if the store carried Arcteryx's LEAF line, although they didn't, the employees pointed me in the right direction and we're extremely friendly! I even ended up coming out of the store with a sticker for free because the employees thanked me for serving! Great experience made by the employees there!!!
I had an amazing customer service experience today. They are incredibly friendly and very helpful!!
Helpful staff members, and such a cool store! The gear here is amazing... I wish I could have gotten something this time in, but I am definitely a huge fan of Arc'teryx.
The staff is super super nice, and the clothing is really good quality. Bought my first Arc'teryx hoodie last week, and I doubt it's my last 😌 …
Friendly and knowledgeable staff. They have a good selection of gear in stock and are happy to source anything not in the store. Also part of gear library initiative .
Had a great experience at the arcteryx store in seattle, they have a decent selection of the same gear that I love to take on mountain bike trips. It was already really neat to be able to check out the veiliance collections too. The staff was very attentive and helpful and even gave me directions to a great salad place down the street. Although I ussally get all my arcteryx on Amazon or rei I definatly recommend checking out the storefront as well.
I also had a question for the store, my epsilon jacket has a rip on the right arm, is there a guarantee that i can use or any way that I can get it repaired? Thank you
Great experience, the manager is so nice and helpful, and the team is very kind! So happy to visit the store
Expensive, but products are wonderful so far. With regard to the physical store, service was swift and professional. Staff is well trained, knowledgeable, and attentive.
Great gear for everything outdoors. Good knowledgeable staff will look after you and fit you out for anything outdoors. Great quality and you get what you pay for.
Staff was extremely knowledgeable and friendly, they were happy to guide us to the items we were looking for, as well as suggest other things we might like.
Great to see a store for their brand. Staff is extremely helpful and knowledgeable about their brand and what is going on in the neighborhood.
This is a TINY store, not much of a selection. Good for stopping in if you're in the area but don't make a special trip, better off buying online.
Very friendly and helpful staff. I walked out with a totally soft, high-quality Tshirt. I'd have bought more but at $25+ a Tshirt it was very pricy.
Great service, knowledgable and friendly staff who are willing to give tips and advice on products!
Cool store with a limited selection, but it has excellent service and a neat atmosphere. Got myself a new Taema top here and love it.
Limited selection of top flight gear, but very knowledgeable salespeople and all sizes in stock.
Good store but beware of going in here just to look around. You will be followed by employees suspiciously until you leave.
Small selection of qualify products. Helpful and knowledgeable staff.
Great store, staff very helpful in locating items needed, even if they were not in store.
Nice small store. I love their clothes and wish it were bigger and has more items in the store.
Very well organized geared towards cold weather sporty gear. Very knowledgeable staff.
Small store but well stocked. Nice knowledgable staff. Corner of 4th and Pike so parking is via garage, most likely.
didn't buy anything, but staff was helpful in finding the right size for me.
very cool store with very helpful staff. Great place for high quality gear.
Great store and I love visiting to look around. Only took 1 store off because they don't feature the Sidewinder.
They are very professional. Erica and Daniel were quite the dynamic duo.
Great selection in high quality products. Sarah was extremely helpful and polite.
Great place to get quality outdoor gear. Arc'teryx always delivers, their gear is well worth the price.
Love the product bit inventory seems very limited and there is not much to see here.
While pricey, these items are high quality. Salesmen are low pressure and it was a pleasant shopping experience.
New bibs are super technical and super cool for female challenges. Good for sailors as well as skiers
Helpful employees and prices equivalent to online. It’s nice to be able to try things on.
Fantastic. Good selection of Arc'teryx products and really friendly staff.
Great customer service. Obviously expensive but the product is solid and comes with a good warranty.
There is like one employee who actually tours and climbs. He is super cool and wish I got his number.
Every DeadBird store always seems to have super friendly and knowledgeable staff. Seattle is no exception!
Cool store to check out arteryx gear. Includes the veilance collection items
Ultra expensive outdoor apparel, but the store was nice and the employees were helpful.
They have all the latest model of this awesome brand. Great shop, high prices!!!
Amazing store, incredibly helpful staff. Lots of knowledge.
Store is fine but ski pants did not fit me
Great store and great manager Daniel!
C'mon Arc'teryx, this is your Seattle store. Stop trying to be the new Pata-Gucci and stick to your roots... legit, highly engineered, technical clothing for CLIMBERS.
I had a great experience. The person who helped me was friendly and knowledgeable.
Great service. Very knowledgeable staff. Left with what we wanted.
My first time visiting an Arc'teryx store, and I'm glad I did. I ended up purchasing one of their rain slickers.
They make a very high quality product. I am consistently impressed.
Most knowledgeable and helpful salespeople. Great experience.
Fantastic store, great products. Thanks for the customer service.
Great fast customer service. Loved the curb side pickup.
Staff were great and helped me find exactly what I was looking for.
The highest quality gear for outdoor recreation. Clean, precision designs.
High end clothing. A very good return or repair on their products.
Centrally located in downtown Seattle this Arc'teryx store had friendly staff and good service.
Really cool products. Couldn't believe selection was kind of weak.
Matt is really fantastic and knowledgeable. Looking forward to coming back soon.
Really helpful staff but has a limited selection
Hard to browse when staff constantly looking at what you are doing!
Nice space with attentive friendly staff.
Want a raincoat that costs more than a laptop?
Clean organized and friendly stuff
Prices were reasonable but not a huge selection
Cool employees, good selection and sales
Nice selection but a little too pricey
Relaxed sales attitude but knowledgeable about products.
Not sure if just me but employee seems like cranky ... not all ... and i gave u 3 stars for him
The best gear around!! Expensive... but the best.
Worth the cost. Great jackets et all.
Great store, and helpful staff!
The best gear in terms of design, construction, and materials.
Knowledgeable staff. Nice store.
More a show room you can't get repairs or returns
I found exactly what I wanted. Great help with sizes, too!
Very friendly staff who are both knowledgeable and helpful.
Greatest gear on the planet, top to bottom!
Super cool! And it's a Canadian company!
Great service. Great clothes.
Very pleasant and helpful staff.
Great product and customer service
Nice garments for mountaineering, top notch!
Good service and I found what I needed.
Best Outdoor Gear for the Northwest!
Best outdoors gear on the planet.
Knowledgeable staff, latest gear.
Expensive but great gear!!
Tiny little store with a small selection.
High quality outdoor clothing
Helpful and courteous group of people
Great sales associates
Expensive but good quality.
Staffs are very knowledgeable
Friendly stuff. Scarse assortment.
I received excellent service
Never been go check it out
The best.
Very friendly service
neat outdoor gear, expensive
Very helpful staff
very helpful people
Employees are amazing
Love this brand
Great gear
Lots of arcteryx stuff
I am working on the renovations
Knowledgeable staff
Expensive exclusive
It's Arcteryx.
Nice place
(Translation) At a top outdoor store, the clerk will also explain the product in detail.
(Original)
頂級戶外用品店,店員也會詳細說明產品。
(Translation) It's a pity that the sale period is over.. There are various items.
(Original)
세일기간이 끝나 아쉽네요..물건은 다양합니다.
(Translation) It rains here every day. Outdoor sports?
(Original)
这里天天下雨 户外运动?
(Translation) Not too many styles
(Original)
品种款式不太多
(Translation) A little expensive, but the quality is high
(Original)
غالي بعض الشي ولكن كوالتي عالي