Reviews of Flint Hills Spas. (Spa) in Wichita (Kansas).

Flint Hills Spas

72 Reviews

62 Comments

Spa

Hot tub store

6350 E Central Ave, Wichita, KS 67208, United States

Description

Information of Flint Hills Spas, Spa in Wichita (Kansas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Flint Hills Spas

Reviews of Flint Hills Spas

Troy Davis

Love our J235 spa ! Flint Hills has been terrific, from sales to install . Jamil and his team are just the best. Chris has been amazing. When I have maintenence questions he is always there with the right advice . So glad we bought our spa from them.

Joel Short

Purchased a new spa from Flint Hills Spas in October of 2022. Our sales associate Debbie was extremely knowledgeable and friendly. They had a great selection and the price was fair, especially since they offer a cash discount. They provided excellent service in assessing the location of the hot tub on a deck at my house and the movers who lifted it up were excellent. Early on we had a weld break on our spa cover and they fixed it without charge. Highly recommend them for all your pool and spa needs. Great to do business with.

Todd Durham

Just got our Grand Cayman installed today. It is great! Aron installed the tub and was a super cool guy. Tried it out tonight and it was sooo relaxing after a long day. Stars and moonrise were awesome.

Alex Silcock

We purchased a hot tub in 2020 and love it!! Both locations offer AWESOME customer service! They are always willing and able to answer any question. We highly recommend!

Jared Cerullo

I have been extremely happy with my purchase experience with Debbie and Jamil. We settled on the Artesian Captiva and couldn't be more happy. I have needed help with just a couple of very minor issues and a service person was out the next day both times. I would highly recommend Flint Hills Spas if you are in the market for a hot tub.

taylor p

From start to finish Jamil and Debi have been absolutely amazing! They did all the work for us and went above and beyond! Jamil was out of office and still answering my questions (in a timely matter), his work ethic is amazing as well as Debi's! Thank you for such an easy process and answering all mine and my husbands questions!

Jeff McCoy

HIGHLY RECOMMEND! We've had our tub for a couple months and absolutely love it. The experience was flawless from beginning to end. I dealt with several different people at Flint Hills. The customer service was awesome throughout. They educate and inform the customer without being aggressive or pushy. The delivery and setup went smooth as well. Two employees were there for setting up the tub. They were pleasant and did an outstanding job. If you need a tub or are thinking about purchasing one, go here! You won't regret it!!

Annette Roach

Flint Hill Spas has been very helpful with our selection of an exercise pool. Since we are new to the area, they also helped us find great contractors to complete the necessary prep work! Thank you Flint HIlls Spa.

Michael Gaylor

A relatively new hot tub came with the house we bought in 2020. The team at Flint Hills Spa in Wichita has helped and guided us through the maintenance and upkeep. The service department has been prompt and expertly fixed and advised as issues developed. Thanks to FHS we love our hot tub

Brittany Mayo

With Covid-19 and how customer service has been lately we were pleasantly surprised with how Debi was. We walked in and instantly was greeted with a bright smiling face. She was very knowledgeable and went above and beyond to keep our 5 year old wild boy entertained while we spent over an hour in there choosing a hot tub. If you are indecisive like me, you will definitely appreciate Debi’s customer service as well. She remained super friendly and professional the entire time I was flip flopping between hot tubs, which caused her to fill out more papers for us. The only recommendation I have for Flint Hills Spa is to STOP ordering wine color hot tub covers with a black or grey shell. (That almost cost the sell because it was so ugly. Thankfully they have a different tub coming in a completely different color, but it wasn’t the one we truly wanted.) **Another issue with Covid-19 is the waiting period for the hot tubs. (Which is NOT Flint Hills fault. It is a supply chain problem) Currently they are taking about 6 months to get in. So if you are wanting one or thinking about getting one I suggest going in now. So you have it for next winter.

Daphineys Saavedra

I went here to look at hot tubs Thursday and the customer service was great and their prices beat all of the local competitors prices. So my husband and I went back today and again got great customer service and the employees were very knowledgeable about the products and cleaning and upkeep of the hot tubs we looked at. We ended up getting a custom one ordered and the paperwork, price and financing was fast and very reasonable. We are super happy with our purchase and will definitely recommend this company to others that we know. Thank you Dave and the team for making our 1st time hot tub purchase very smooth and great. We appreciate you all.

Elise Edwards-Shepherd

Dave was awesome!!!! Not only was he quite knowledgeable and professional!! He made us feel comfortable and good about purchasing. He was very patient letting my daughter and I try different Jacuzzis answered all out questions while educating us . Overall a great experience ask for Dave!!

Bren Wise

My Husband and I ordered a custom Santa Cruz spa with waterfall last summer and have been enjoying it almost nightly for the past couple of months. It's truly amazing and really fosters solid sleep! Jamil and Dave made the process go smoothly because there's so much more than letting a big box company deliver it on a palette! From electrical to foundation to a care demonstration to communication and assurance through the COVID delays, we have felt confident through the entire process. Each employee we've met has been courteous and helpful. When we go in for chemicals, we get helpful tips and continued service. This is a big decision and we're so pleased we picked Flint Hills Spas!

Tiffany Rhodes

We started looking at hot tubs knowing very little about them. Dave is so knowledgeable and helped us make decisions about what we wanted without selling us things we didn’t need. We chose Flint Hills Spa because of their line of products, outstanding customer service and product knowledge. We are definitely enjoying our purchase!

Gerald Shoemaker

Flint Hills Spas is wonderful to work with. Jamil worked with us to be sure we purchased the right model for our first spa and unique medical requirements. He was full of helpful suggestions and excellent installation. Although delivery of our spa was delayed due to the COVID Crisis, FHS kept us up do date on the delivery and all went smoothly. Even the setup crew was very polite, respectful, and willing to please.

Kim Myers

These days it is so hard to find good customer service. Flint Hills Spas understands good customer service! Any time we are in their store, we are treated like we are their most important customer. The guys take the time to thoroughly explain their products and answer all our questions. They are familiar with the water problems that we have where we live and that knowledge makes it easier for them to help us balance our chemicals. I highly recommend, if you are looking for a spa, come see these guys!

Georgianna dolecek

We decided our old hot tub was getting tired, so we began looking for the perfect replacement. We went to several retailers & ended up at Flint Hills Spas. We visited with Dave who led us in the direction of the perfect spa for us. We ordered in August 2020 & due to delays from Covid 19 on production of their spas, we got ours on April 14, 2021. The movers took great care not to tear up the back yard bringing our spa to the back yard patio. The move was flawless! Loren, from Flint Hills Spas was there to oversee the move, then he sprang into action and began putting all the beautiful pieces of the spa together. Loren was very good about explaining the operation of the spa. We waited 7 months for our spa, but, that was due to Covid. The wait was well worth it ♥️! This company is all about customer service. We had an amazing experience & will purchase from them again! Georgianna & Bruce Dolecek

Susan Egelhof

We received our hot tub back in October. We use it on the daily and couldn't be more happy. Flint Hills Spas made the entire process so smooth from helping us select the right spa for our needs, advice on concrete pouring and referrals for a noble electrician. Upon delivery of the spa, there was such care taken of not only getting the spa up and running, but such personalized detail of instructions for easy maintenance. I am so glad we chose Flint Hills Spas!

Scott Smith

Flint Hills Spa is an incredible business. The staff provides outstanding customer service. I have had my Artesian Spas hot tub for four years - it works great. It has had a couple of very minor repair needs -- Flint Hills Spa provided no charge warranty service same day! Extremely pleased with everything about them.

Ben Foster

Flint Hills Spa helped us to pick out the right hot tub for our needs and where to place it then they installed it once we got the site prepared. They did a great job and worked with us through the learning process of how to maintain it. When we travel they service the hot tub and keep it in top shape for a nominal fee. They have an excellent supply of needed chemicals and supplies and the knowledge of how to keep the hot tub in tip top shape. We trust them with all their knowledge and help so that when we soak it our hot tub the water has the correct Ph and chemical balance! I would strongly recommend them if your wanting a hot tub. We love ours and use it almost every night. Even in the summer.........we just turn the temperature down a few degrees! 👌👍🤜

Elizabeth Eitutis

We chose Flint Hills Spas over all the others because of their awesome customer service! I love that I can call anytime with questions and always get a live knowledgeable human being! They are always happy to answer my questions and walk me through any necessary steps to keep my hot tub running and looking brand new. We love our hot tub and super happy that we purchased from Flint Hills Spas Wichita!

Venita Schroeder

We ordered our spa in October 2020, but due to the pandemic, we just now got it. We are very happy with it. It's a replacement to our other spa that quit working for us. We have missed having a spa, but so pleased with going to Flint Hills Spas for replacement.

Sara Perkins

Highly recommend Flint Hills Spas! So helpful and friendly, answering all our questions when picking out our hot tub and during installation. Have used it every day since we got it. The customer service we received was excellent.

Sarah Geller

These guys are great! We didn't purchase our spa from them but they took the time to answer all of our questions. They know their stuff about current spas and accessories and future designs. They also have a nice selection of casual outdoor accessories (rugs, umbrellas, storage, and stools). We only purchased a prefilter but we'll be back!

Kay Bentz

We find the staff very knowledgeable and friendly, always eager to help with any questions or issues we may have. Highly recommend Flint Hills Spas as the the place to shop for your hot tubs and accessories. Always a pleasure to do business with.

Stephen Scott

We bought a spa from them 5 years ago which we love. We had a minor problem last week which was taken care of expeditiously. Their customer service was outstanding!! Anybody can sell a product, it is how they back what they sell that is paramount to these two retired 5th grade teachers. A BIG 5 stars from us!!!

Dana Thomas

Easy to work with, no pressure. Install went smooth and we were able to use the spa the same evening. We had water quality issues they were very helpful with and provided what we needed at no extra charge. Felt like a small family business atmosphere.

Britt Hazen

My wife and I purchased our first spa about 6 months ago. The weekly maintenance has been less than I expected and Flint Hills is always very helpful when I have a question.

Lindsey Adams

Debi was so informative, patient, kind, and accommodating while we searched for the perfect hot tub for our home! The process was clear and easy. Thank you so much!

Aileen Delforge

They have 2 locations, one East and one West. The West side can do digital water readings! They are easy to get to off of Kellogg and Dugan to the west of Wendy's. They helped with diagnosing and recommending the right product to reduce the phosphates in my spa. Focus is on spas and hot tubs just what we need. They carry the Leisure brand products.

Collyer Burbach

Bought a South Seas 748L from them last year. We love it. I've had some challenges keeping the water levels right but they have been very supportive with giving advice. Would definitely recommend.

Kim Mccormick

We purchased our hot tub from Flints Hills Spa. Delivery and set up was great. The service and staff have always been very friendly.

Troy Schaffer

Great buying experience. The staff was very knowledgeable and the installation was done professionally and on time. The following up support to keep chemicals balanced after the sale has been just as good.

wsupsy c0nference

Flint Hills Spas is great to work as they have have lots of knowledge and are helpful in getting the right hot tub for you not them. Great customer interaction.

Jason Popp

We’ve had our spa for a few months now. Delivery and setup was hassle free and the customer service at the stores is exceptional!

Mj Ryan

Debi was awesome to work with very knowledgable about everything highly recommend

Becky Long

These guys will do you right at an affordable price. I have purchased 2 different tubs from them. Each time was a great experience!

Julie H

Great customer service. We purchased our 4th spa from Flint Hills and have been very happy.

Taylor Myers

This is my go-to place for Green Mountain Grill products. They always have pellets in stock and I am in and out quickly and everyone who has helped me has been great to work with.

Matt Hunt

From first contact to installation, the staff was knowledgeable and personable. I'm happy with the spa, the service and the price.

maximizebasketball

Very friendly, knowledgeable staff. I've been buying all of my hot tub supplies from them for years.

Jayson Cromly

Bought a tub a year ago from Flint Hills Spas for Christmas. Everything went great at a great price. Thank you for a great experience. Jayson

Guy Bower

Love my "Platinum Elite" spa! Jamil, Dave and service dude Nate always do a great job. Good products and good service...THANKS.

Reece Potter

Very knowledgeable staff, and great customer service! Couldn't have asked for a better experience buying our first spa!

SF Properties

Dave gives the best service! He's always giving advice on the newest products available and has researched it all. A great experience every time!

Larissa wikel

I work in construction and had back problems, ever since buying a flint hills spa hot tub things have changed! Go see them!

Jayme Buzard

Bought our swim spa there. Great experience. Fabulous after the sale support!

Joyce Beilman

Excellent service! Dave always has the answers we need to help us with our spa. Thanks!

Tyler

Best place in town for your spas, products and service. All the guys down there are great and super knowledgeable.

Bill Slade

Dave was great to work with! I look forward to doing business with him in the future!

Todd Carter

Awesome people and service! Very friendly staff!

Lynn Bertrand

Dave and Chris have a wealth of knowledge and are super helpful! Go there! You won't be disappointed!

Charlie Green

Very knowledgeable and friendly staff. They go the extra mile with their service.

Lori Tober

Great quality hot tubs! Great customer service!

Candice Black

The staff are always friendly and will try to figure out any problems you may have.

Jack Walker

Excellent service knowledgeable people always dependable

Craig

Very knowledgeable staff.

Rick Tober

Love the Spa and the great service.

Bill Shuck

Great service. Great products

Eddie Schooler

Nice people

Mary Mitchael

We purchased a hot tub from Flint Hills, The person we dealt with was professional, explained it's features and how to care for the hot tub. WE got a great price and it was delivered as scheduled with no complications. We have had our hot tub for a few months now and Love It! Thank you Flint Hills!

RAYMOND GULASKEY

Wonderful place. Very friendly and helpful. Enjoyed working with them. Extra shout out to Debbie!

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