Reviews of Radiance Day Spa. (Spa) in Sioux Falls (South Dakota).

Radiance Day Spa

114 Reviews

63 Comments

Spa

Spa

6209 S Pinnacle Pl, Sioux Falls, SD 57108, United States

Description

Information of Radiance Day Spa, Spa in Sioux Falls (South Dakota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Radiance Day Spa

Popular times

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Reviews of Radiance Day Spa

Emma Nykamp

Meg absolutely fantastic! Her facials have left my skin so radiant and each treatment is incredibly relaxing! The entire atmosphere of the facility is soothing, would recommend coming here for any facial!!

Stacy Stahl

There is no place more relaxing, more professional, more pampering that I have found! I leave every session feeling so amazing and ready to go back again! 5+++ star experience, every time!

Angela Taylor

Best massage I’ve ever had. Barbara is the phenomenal !! Thank you for the 5 Star experience!!

Molly Christensen

Always restful and relaxing. Great customer service from top to bottom. Sarah is very skilled, controlled, professional, and has great awareness. Very pleased with my experience and care provided. Thank you Radiance for helping be get back to balance!

Jessica Johnson

We have been here before and have thoroughly enjoyed ourselves. As such, my husband booked us another couples massage as a present for my birthday. Two days before our scheduled appointment, someone left a message with my husband to inform him that there was a double booking but we would still get massages, just in separate rooms. I called back because this wasn’t an acceptable alternative. If we had wanted separate massages we would have booked them. I completely understand that mistakes happen, so I was hoping we could reschedule for later that day to keep it on my birthday. We had also planned for my family to watch our baby that day since they were in town. The woman I talked with on the phone was definitely nice, but no ownership was taken on this mistake. Since WE booked second, WE couldn’t get the couples room end of story. There were no other availabilities for that day, no offer for a discounted price for a service we didn’t originally want (the now separate massages)...no gift certificate offered to be used for a future couple’s massage...nothing. She did say that she would let me know if someone canceled and we would be the first to get that spot and also reminded me of their cancellation policy. Already I’m thinking, wow unwilling/unable to help and also willing to see us cancel. So we called around hoping we could maybe find another place that would be willing/able to take us on such short notice and we found one! So I immediately booked with them and called radiance spa back to let them know we would cancel our now individual massages and also let them know I was disappointed in their lack of customer service. The same day I got a call back from a different woman who profusely apologized and said they could indeed get us in for a couples massage that day. Why wasn’t this already done before? I didn’t want to back out with the other spa who worked with us to get us in, so I declined. She continued with that our situation was mishandled and that she hoped we could consider them in future. I would like to know how it would have been better handled? It was a very civil and seemingly genuine conversation. Nothing but an apology has been offered however. This would have been a great opportunity to give some type of incentive to show us they really want us back as customers, especially since they lost business for the day we had scheduled. The callback is appreciated but again the ball has been dropped—no offer for a discount for a future service?, or gift certificate?, etc. We certainly didn’t feel like they valued us as clients since they made no attempt to keep our originally agreed upon couples massage appointment until AFTER we cancelled. Would they have called back if I hadn’t said anything about being disappointed in their lack of customer service? Sadly, radiance spa has lost two customers and we don’t plan on going back. Two stars are given because it was a great place but the mishandling of our situation has left a bad taste in our mouth and we would rather spend our money at another spa who values their customers through actions that reflect their words, not just words that don’t match up with their actions. **UPDATE** Sorry this is so long overdue! We talked with the manager and she offered us a complimentary couple's massage to schedule at our convenience. Very thankful for her time and commitment to working with us. Adjusted previous 2 star rating to 4 :)

goblirg32

Very professional and personal. Definitely takes pride in her work!

Jasmine Faber

I decided to try this spa out as a birthday treat for myself. I created my own “package” starting with Float Spa, then a 50 min massage, and last a 30 min facial. Right from the start, the staff was very friendly, I could tell they took great pride in the over-all cleanliness of the spa, and really wanted to ensure you have a great experience. They give you a comfy warmed up robe and some water resistant slippers. The robe was cozy, But not plush and soft. I really appreciated how they warm it before you put it on! The lockers aren’t the most private, but there weren’t a lot of people when I went so not a big deal. This is the first time I’ve ever done a float spa, so wasn’t quite sure what to expect. They put me in the “cabin” and it was really nice! You have your own private shower, and the products they have for you to shower with are really nice! So I loved that extra bonus. Floating is an absolute must! It took me a minute to adjust but once I relaxed and found my “zen” if you will, it was incredible! Would definitely do it again! Not long after my float, my masseuse was ready for me, it was really nice that I didn’t have to sit around waiting, very much appreciated! I have to admit, I was a little skeptical of the masseuse because when I asked if I could add hot stones she had said she wasn’t trained in it, and looking a little young, I wasn’t quite sure how it would go, but I was very wrong for doubting her because she gave me one of the best massages I’ve ever had! I usually get a massage every quarter since I was 18 (I’m 26 now) and I’ve had em all! From best to worse, and she was one of the best I’ve had. It was so nice that when our 50 mins were up I was a little sad lol. But once I put my robe back on and exited, she was waiting right outside with a glass of water, very attentive! I truly felt spoiled! Last was the facial, and again, didn’t have to wait at all for her to get me into the room. The facial was also a very nice experience. I don’t have major skin concerns, so can’t really relate to those who are looking for acne or aging treatments, but it was very relaxing. She extracted a couple of white heads, which always hurts, but followed up with some really nice soothing formulations that took the pain away. What I really loved about the whole experience is at the very end of the facial she applied a light moisturizer with some spf, I was very thankful for that, I’m a nut about sunscreen and skin care, it was very much appreciated! Overall it was a lovely experience, but I’m only giving 4 stars because the overall ambience of the spa was kind of loud. The staff is very polite and cheery which is great, but when I go into a relaxing place I like to feel relaxed through and through. I could also hear people talking right outside the door during a massage and facial. Other than that, I would highly recommend this spa, will definitely be returning!

Megan Jansick

I am in love with Radiance! I highly recommend Lydia for a massage and just the atmosphere of Radiance gives you such a sense of calm when you walk in. It is like magic really. I am excited to book another massage for the very near future.

Courtney Bien

A year ago I booked a couples massage through Radiance. I had always had great experiences there prior. The day of the couples massage they called to let me know that one masseuse had called in sick and that one of us could take a facial appointment instead. I decided to take the facial since my fiancé didn’t want it. I wasn’t offered a discount on it or anything. Then, today I had a facial and massage booked for relaxation before my wedding in 3 days. This morning I received a call, and yet again, my masseuse called in sick. This time I was not offered anything in return. I was only placed on a list to call me if something opens up soon. I came in for my facial and no discount was applied to my facial or offer to cover my upcoming massage. It has now been 2 years since my last massage because Radiance has called off my massage the day of twice in a row. Both of my facials were performed by Nicole and she was very nice, informative, and a wonderful technician. I would recommend her to anyone.

M Ruesch

Lovely experience everytime I go - facials with Meg are exceptional!!!

Bre Valencia

Last week I had a spa get away. To start with I had a manicure, and pedicure. Jessica was amazing! Super sweet, and her work is amazing. Then I enjoyed a light spa lunch. Not sure if the food was in house made, or if it was ordered in, but it was delicious. I then enjoyed my prenatal massage. For being 9 months pregnant my masseuse Janae did such an excellent job keeping me comfortable, and enjoying my massage. Lastly I had my first facial with Tori. She was amazing. Over all I cannot wait to have a spa get away again.

Caitlyn Vanderlugt

The massages at Radiance are fantastic. We are always impressed with their set up, customer service, and quality of services. Once changed, your masseuse meets you for a foot bath and then escorts you to your room. The rooms are always comfortable and accommodating for your needs. I would highly recommend! The only change I would make would be to make the relaxation room a little more private.

Brian Skyberg

Beautiful spa to get some pampering in for yourself!

Jess

My husbands and my first time here. We did the couples float session on Valentine's Day and it was fabulous! The front desk staff were very welcoming. Will definitely be coming back for other spa services! Thanks so much ♥️

Jazzana Schreiner

Fantastic experience. The robes are great. The girls are attentive. The massage therapist, Kelcie, was great. Float spa was awesome. Privacy was given and it made the experience sp serene.

Joel Dombecki

What an amazing spa! This place is truly an oasis of healing! Fantastic services and a warm and friendly staff, and the ambiance was deeply serene. I will definitely be back!

Jerry Crissey

I went in there to use some gift certificates I had , and I found out they were out of date, but they still honored them I am so impressed and they were so helpful thank you very much!! I will go back and or I'll buy gift certificates for other people!!

Christa Sobocinski

Nicole is amazing at what she does! So relaxing and my skin has been glowing!

Eliana Gutierrez

I felt so welcome in this place, staff was extremely friendly and respectful. However I am very disappointed at my nail polish, it only lasted for 4 days, been this a very expensive place I never imagined this could happen.

Jim Hemmer

First time we'd had a couples massage. Very good experience,

Megan Kohn

Wonderful experience. The staff were polite and very accommodating. I feel very pampered and will definitely be going back when I need a boost again.

Liza Hennings

I've been living with chronic shoulder pain for the past 6 months. I can't express enough how thankful and relieved I am for such amazing treatment! I go in, feeling defeated and broken- but walk out with muscle mobility, tranquility, and confidence. Radiance Day Spa saves my life.

Jessica Bak

Love the atmosphere. Very relaxing. Staff is super friendly. Massages are amazing!

sheila renner

The staff was friendly and professional and the services were outstanding!! I had a message, facial, and pedicure. The atmosphere was soothing and relaxing. I can’t wait to try more of the services they offer.

Danielle Dettler

This place is my favorite! I love how they treat you like royalty! Ashley is the absolute best at massages. Best spa place in the area! Highly recommend!

Jaki Thoms

This was one of the best experiences of my life!! Ashley was amazing and I feel so much better! I didn't know I felt so awful until realizing how good I feel now!

ashlee chapin

Got the 80 minute facial and enjoyed every moment of it. So peaceful and relaxing. I will be back for sure!

Gail Johnson

Greeted by friendly staff and a calm, uplifting ambiance. Love it!

Teresa Hyland

Amazing facial! I’ll be back for a longer one next time! Tori is an amazing Esthetician!

Brenda Lynch

I love my time at Radiance! Exceptional skills and attention to relaxation and healing in a quiet, private space.

Matt George

Large variety of services to offer!

Amanda Zacharias

The most relaxing pedicure I have ever had. The staff was super and the atmosphere is wonderful.

Rosalie Nelson

Mother/Daughter day...gotta love the hot rock massages!! Friendly staff, calm atmosphere.

Jayden King

Everything went quite well, the staff is extremely professional and the atmosphere is quite relaxing. Prices are reasonable.

Kash Pierce

My fiancé and I had such a wonderful time there, so peaceful and relaxing thank you girls!

Patty Bender

Judt ok..the way they have it set up was not Very relaxing. Way to busy with the staff coming and going in the Realaxation Room

Cari Waters

Wonderful staff, relaxing atmosphere, great variety of services.

Jessica Nieman

Really great service. Only disappointed with locker chaos and lack of pools/spa/sauna rooms.

Samantha Jenkins

I have done massages at Radiance several times and they never disappoint!

Kristin Turek

Had a massage with Lydia and it was amazing, highly recommend!

Heather Herrick

Lydia is a gem and we had a wonderful experience.

Kris Lulf

Always amazing service. 5 stars

Amanda Kuper

So relaxing and I received the best massage of my life!

c o

Friendly staff... Amazing services...the true spa environment!

Melissa Johnson

Floating, facials, or massage... you can’t beat Radiance!

Neil Fluit

We frequently go here. Always relaxing

Stephanie Fjeldheim

Beautiful spa, wonderful staff!

Danita Carlson

Loved it.

Sharon Stillman

Nice place. Just looked for info

Olha Roseland

Love it!

Kira Swets

Very comfortable atmosphere!

Charity Small

Great place for relaxation!

Callee Bauman

excellent service and experience

Mike Anderson

Was awesome, nice place!

Cindy Carlson

Very clean, professional

Lynsey Tyler

Great experience!!

Meridynn Olzog

Perfect for absolute relaxation.

Brock Nelson

Best in Sioux Falls!

Rona Sinding

Amazing!

tammi strong

Did the float spa.

Joni Lambert

Professional, relaxing and clean

Angela Fitzgerald

So amazing

Cristin Jonell

Rated a 4 because they don't have any kind of a dryer for regular polish so even though I sat there for over a half hour after my appointment was done I still messed up three nails about an hour later. I also asked for the spa manicure and pedicure but got the express manicure and spa pedicure, so my hands were still super dry which is why I wanted the spa manicure in the first place. She did a good job though and made sure to check in with me throughout the process to make sure I liked how she was doing everything. Definitely could use better pedicure chairs, the vibration is kinda lame to be honest! Overall I liked it but wouldn't go back for a manicure since they don't have a dryer for regular polish and I don't like how the gel/shellac etc damages my nails.

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