Reviews of Nine Stones Spa. (Spa) in Portland (Maine).

Nine Stones Spa

108 Reviews

63 Comments

Spa

Day spa

185 Fore St, Portland, ME 04101, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Nine Stones Spa, Spa in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Nine Stones Spa

Sunday

9 am–3 pm

Monday

9 am–6 pm

Tuesday

9 am–4 pm

Wednesday

9 am–4 pm

Thursday

9 am–6 pm

Friday

9 am–6 pm

Saturday

9 am–4 pm

Popular times

Sunday

9
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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

9
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Saturday

9
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14

Reviews of Nine Stones Spa

Jayé Willi

Nine Stones Spa is amazing, one of the best massages I’ve ever had (Ingrid was excellent); the facilities are also top tier, plus you get to use the sauna for free. I will be back. Nine Stones Spa will be a regular for me from now on.

Holland Michaud

I recently went to get my nails done before my wedding. The facilities are great and I enjoyed my time there. My pedicure was amazing and my feet feel great. I was disappointed with the Shellac manicure. It only lasted about 4 days before it started lifting and peeling. It looked great for my wedding day, which is really the most important part, but I wouldn’t get it done again. I would’ve gotten the same results with a regular polish manicure. I will say my natural nails look good and damage free, which is a definite plus!

Amelia Lowe

First time spa person and everyone made me feel so comfortable. I am already looking to book my next appointment Andrea! This experience was more then once in a lifetime. It was eye opening and a lifestyle change for the better <3

Bowie Rossi

Great atmosphere, sauna was very relaxing, the wet scented towels in bathroom are a very nice touch. However, the service I received was poorly done. I got a shellac pedi and after looking at it at home it is blotchy and looks like it could use a coat or two more, I can also see a few specs of the old polish I had on. Disappointing for how expensive they are. I don't normally write reviews but I think it is important when spending a lot of money on a service. Go for the atmosphere and sauna, I hear the facials are good too!

Carrie Vittum

Services are nice. The facility is nice. Being in downtown Portland, they can't escape the noise. Prices are mid-higher end (for the area).

Anna Kathryn Hodgman-Burns

I had my first waxing appointment with Jenn today, and I can say this was the most pleasant waxing experience I have ever had. She was thoughtful and meticulous, very proud of her work and it shows with the results! Her personality made me feel calm and relaxed, and we had such great conversation that I could barely notice any pain. She was lovely and I will definitely be booking with her again. I’ve had a few other services at Nine Stones in the past and I’m always impressed with the facility. Very luxurious, they make all their clients feel special and calm. I’ll continue to return to Nine Stones for all of my salon needs!

Constance Chien

Amazing. Facilities are spotless and services are well worth the money, especially since you can chill out in the sauna before and after your massage and drink as much tea as you’d like. My massage with Christina felt like a consultation with a healer!

Lauren Kurtz

Really loved our massage experiences here! The products they use are super high quality. I had Andrea for my massage and felt her energy was a perfect pairing. She’s so talented and really read my body’s needs well. She’s exceptional. My husband loved his massage as well. If we lived in the area we would definitely make a habit of coming back, but it was a nice treat on vacation instead! Highly, highly recommend.

pinball_papa

Great location. You can get a cheaper experience for sure, but this is the crème

Jennifer Rossman

What a lovely spa! I had both a prenatal massage and a pedicure. Both my masseuse and nail technician were professional, friendly, and very experienced. I frequent spas and this one was one of the best I’ve experienced in terms of service. The spa itself is in Old Port, making it convenient for those downtown. As of May 2021, restrooms are available but no showers/saunas (not a concern for me but letting others know!).

Susan Murphy

Beautiful place. Masseuse was good but a few suggestions: person working front must be thrilled to have us arrive; always check to be sure massage pressure is what the client wants; try not to run out of time and then massage on speed the last 15 min (eeks), find quiet wheels if you must use a chair on wheels while massaging. I was almost asleep until that started. Overall experience didn’t feel welcoming - much more abt their protection and care than mine. :/

Isheka Hart

This was an awesome spa, the service was great, Caitlin made even better. I was my first time getting a facial and it was amazing and she guided me through the entire process and also recommended products that would be great for my skin type. She also answered any additional questions I had. I also had a massage that was just okay, especially following the facial. The staff were welcoming! Will be back and definitely recommend Caitlin!

Alexis Ottati

Loved it. My 1/2 hr massage was a little pricey but worth it when I took advantage of the showers, locker room and free beverages. Will be returning!

Manju Mathew

COVID era: Was able to schedule a massage for 2 people 2 days prior. Very clean, locker rooms are now only available for restroom use (no sauna or showers). Good massages. Vicki did a great job in providing deep tissue work. Consistent throughout the massage. We did street parking or there's a nearby $5/hour parking garage

Karen Klockson

Great massage. Way too pricey. I didn't like hanging out in my robe with a sketchy guy in the waiting area.

Roya Shahabi

Had the most amazing massage by Hannah. Extremely experienced, professional and she really listened to what I was asking for. Pressure was on point, she took such good care of me! I never felt rushed either.

Ben Schulz

Wow, this place is really incredible. The professionalism, ambience, facilities go way beyond what I thought it would be. I scheduled a massage thinking that it would be just run-of-the-mill. I got there a few minutes before my scheduled massage and was directed to the men's dressing room. In the dressing room they had a sauna, a full bathroom, showers excetera. I took a shower before the massage and changed into a very comfortable and plush bathrobe with sandals. After that, I went to the waiting room where they had tea, coffee or water and other refreshments. I didn't have to wait too long before my massage therapist came out and asked me if I was ready. She directed me back to a room that was very comfortable. It had the massage table, soft lighting, aromatics, Etc. I was directed to choose the oils that I wanted to use and the scents that I wanted to have in the room. The massage itself was terrific. After the massage I was directed back to the changing room and was told that I could hang out and enjoy the facilities at my leisure. I tried to sit in the sauna, however, it didn't ever heat up. I brought this to Management's attention and they said they would look at it. The one issue that I did have was trying to find parking. I eventually found street parking that was free and there is paid parking right behind the spa. There is a lot of construction going on in that area and so there were fences put up and the traffic was directed in and around that construction. This was a very expensive treat for me. I was blown away with the facilities and the professionalism of the people there. I would definitely go back and would recommend this place to anyone looking for a massage or any type of spa services. If you found this review helpful please hit the 'like' button. Thank you.

Victoria Newman

I received a arnica massage from Amber and she was great! She has great hands (and elbows)and intuitive knowledge to know exactly where to focus. Highly recommend her and the spa for it's clean, professional and friendly staff.

Ann Moller

This is my go-to spot for nail care and when I decide to book another spa service I'm sure to go here, as well. They use high-quality materials/products that are as close to organic and natural as possible. The atmosphere and decor are luxurious and serene. And all of the technicians and staff are friendly, attentive, and engaging. Plus I love the tea!

Kira Cyr

I had been in communication with Kim from the spa for several weeks after I was recommended by a couple of friends to go there for a Bachelorette party, unfortunately the communication was sub-par and she at one point took almost a week to respond to my email and only did so AFTER I called and let someone know I was waiting for a response. My party appointment hadn't actually been booked yet but that's the response I was waiting on and instead was told that they would be closing the spa for the day for maintenance on the day we had been in communication about. I understand my appointment wasn't in stone however, she then told me that it worked out because now they didn't have to cancel my booking anyways. So basically even if I had been booked they would have cancelled it and let me high and dry. Not impressed and would not recommend, sadly. Instead we will be going to the Regency Spa at the Regency Hotel in Portland. UPDATE: The manager of the spa, Allison Tietjen, contacted me shortly after my original review to apologize for the less than standard customer service I originally received. Not only did Allison apologize but she also gifted me with two complimentary massages for the trouble I had and asked that we would consider their spa in the future. Due to Allison's quick response to salvage a bad customer experience, we will try them in the future. Prior to my experience above, I had heard nothing but wonderful things from frequent clients of this spa. I am thankful for the leadership of Allison at this spa and look forward to trying them out.

Kenzie Tippetts

The front desk staff were super helpful and very informed. Then I went in for my wax, done by Jen. She was kind, open and it was the least painful wax job I have had thus far in my limited waxing time. I will absolutely be going back.

Liana Lemke

My fiance bought me a gift certificate for a massage and I was impressed by the new facility! Great environment and extremely relaxing. Loved that I was able to use the sauna before and after the massage.

Rachael Alfond

Relaxing, welcoming atmosphere with a variety of services. Always professional, never stuffy. The women who work here are top-notch, and it's a woman-owned business. Their new space is terrific. Complimentary tea, sauna, changing room, lockers & showers.

Kristine Donatelli

I've had massages here from two different therapists and both were delightful. Even with the covid restrictions it was still relaxing and a great experience. Highly recommend!

Heather Anne Wright

Relaxing and rejuvenating! Spa packages are generous and deluxe. This is a luxurious treat for every day to special occasion.The only drawback is limited parking. The new location is right next to ample parking in a garage if you don't mind paying hourly.

BirthME Maine's premier doula service

Had a luxurious experience with my bff at nine stones. No detail is missed here. Don't forget to leave time for the sauna. We will now have a standing best friends date here regularly. Thanks for the pampering.

nargisayestas

Andrea was absolutely amazing. The complete presence of a healer. Exactly the right pressure on the points that I needed. I felt incredible afterwards. Thank you.

Charity Priscilla

Had an excellent spa day here. Very professional and relaxing.

Jennifer Kelly

Love this place. Wish I could afford to go more often.

Blaise Ishimwe

I was there yesterday for a siddha massage, and today I feel different about myself both physically and mentally. I will definitely do it again. Thank you Stephanie!

P. Foodjunkie

Great customer service! Can’t wait to drop a review after my girl gets her massage!

Cynthia Edmonds

Beautiful new location. Stephanie was a wonderful massage therapist. The tea and setting were lovely.

Debra Poulin

I've been going to Nine Stones for many years. It's always a treat and I've never been disappointed. It's an extremely relaxing environment.

Lauren Vander Zanden

Had an amazing massage here. Beautiful facilities and great services, was just a great experience start to finish.

Rachel Franz

Stefanie was an incredible provider. I can't recommend her enough!

Christophe Jammet

I had a 90 minute Arnica Massage with Stephanie, and it was one of the best massages I've had in years.

Kaylynn Botruff

Beautiful atmosphere, staff was very attentive to my needs. Outstanding experience. If I lived in the area I would continuously come here.

Jordyn Curley

I go here CONSTANTLY. So relaxing and the employees are always nice. Not stuck up like other spas.

Michael O'Leary

Great place, busy and hard to get an appointment.

William Farber

Best massage I've ever had. Nice ambiance. Professional and clean.

Misty Moon

My daughter in law raves about your establishment! Perfect for Xmas!

Abby Johnson

Gorgeous and calming interior atmosphere, but the staff was a little awkward to deal with, and the common waiting area was uncomfortable, especially with everyone in bathrobes.