Reviews of Ideal Image Washington Heights. (Spa) in Houston (Texas).
Ideal Image Washington Heights
183 Heights Blvd, Houston, TX 77007, United States
Description
Information of Ideal Image Washington Heights, Spa in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ideal Image Washington Heights
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Ideal Image Washington Heights
1st time at the Houston TX Heights location
The whole staff were awesome!!!
Very nice and kind and friendly.
My nurse Mia was just so wonderful!!
Very nice, thorough and kept my mind off the little zaps of the laser
She was a great conversationalist and awesome at her job!!!!
I'm a winter Texan so I won't see them again until fall but I look forward to my next visit.
Great job ladys!!!!!!!
I had a great experience, from the front desk to the nurses in the back! Overall I enjoyed coming here. Great customer service and very knowledgeable, I would definitely come back.
This was my second BBL session. The technician burned my face near my hairline. This was the first visit with this technician, she explained what she was doing, was friendly but I didn’t notice burn until I left and it was irritating me. I have 3 more sessions left in the package I paid for.
Ideal Image has been great to me! The staff is super friendly and welcoming. Be sure to book your services with Jazz, she’s amazing! She’s extremely warm and knowledgeable. She made sure I was comfortable throughout the entire process and was patient with me when I needed to take breaks during the service. There are a number of locations, but I highly recommend the Washington Heights location!
Jazz did an excellent job on my second treatment. She was friendly, very informative and made me feel very comfortable. I look forward to my next appointment with her. Loved my first treatment and looking forward to my end result!!!
Heather was extremely excellent today. She used an ice pack in sensitive areas and listened to me as I told her my trouble areas. Laser hair removal is somewhat painful but having her reassurance during and after is so key to making it worth it. Everyone who works here is amazing but Heather has been super knowledgeable and gentle in this process! Grateful for them!
Had my first ever laser appointment today and it was incredible! Jazz was SO sweet, we got along so well, and she made me feel super comfortable throughout the whole process. Not to mention it was quick and seamless. Super excited!!!!!
My tech Mia was wonderful. She talked me thru everything and made a slightly uncomfortable situation much much better.
Alexa was amazing honestly. The first to really clean my face thoroughly and ensure there was no residue on my face. She also educated me on how to avoid any burns from the laser which I appreciated. She knew I was nervous and distracted me with friendly conversation to get through my session. Very professional and honestly a good addition to this location and the company as a whole.
Jazz was the best! She made me laugh during the treatment which completely made me feel better and not nervous. I traveled all the way from IN to be treated! Miaa and Amanda at the front were super friendly as well.
I was able to get a better understanding of the sculpting process and how I could benefit from the program. I don’t like to be pushed into completing paperwork until I have processed the idea and know that this is the best path for me.
With such a huge line of services they offer something for everyone. The staff is super friendly and courteous... I'm definitely recommending Ideal Image to my friends.
The nurse for my visit this time was Heather. She was very kind, informative, and most importantly made me feel very comfortable during the treatment. The front desk is also always friendly
Today was my first laser hair removal. I didn't put on a numbing cream, so it really hurt, but it was done really fast. Next time I will put on the numbing cream 30 minutes before my treatment; but Everyone was very nice to me. Will be returning to get other treatments.
It was great. I was greeted with a smile & instantly welcomed and got comfortable. It was a nice friendly environment. The technician was wonderful. She had a great vibe about her, I hope to have her again in the future.
The procedure was quick and painless. They answered all my questions. Over all, it was a great experience. I plan to be a life long member.
The nurses here are great! I was instantly greeted with a smile and was offered water or apple juice while I waited. The lobby & treatment rooms were very clean which made me feel even more comfortable. Booking an appointment has never been easier now that I have the app!
Today was my first appointment at Ideal Imagine Heights and all I can say is…I SURVIVED! Thank you Jazz (my nurse) who is amazing and talked me through every moment! Miaa (front desk) was welcoming, sweet, and efficient. And to Sarah the nurse practitioner was efficient and warm! I look forward to my little journey with Ideal Image! 😊 …
Jenny was amazing and made me feel very comfortable. Kudos to her professionalism and her ability to make the client feel welcome and safe. She answered all of my questions and went out of her way to assure me that I made the right choice in choosing your services.
I got lip injections here for the first time yesterday and it was a wonderful and easy experience. I was a little nervous but all of my stations were answered confidently and I really felt like she was giving me personalized service. I've gotten so many compliments and I am nearly pain and swelling free after only 24hrs. Love this place and I will certainly be back!
Excellent experience. Amanda at the front desk was super helpful in getting my appointment booked. Angela my nurse was super kind, funny, and sweet. She helped me get through my painful treatment. I definitely recommend Ideal Image.
Always a great experience. Very professional, efficient, extremely knowledgeable and experienced and always makes me feel comfortable.
I love the flexibility when it comes to scheduling and the timings they have available. They always run on time which is very important to me, and the staff is incredibly friendly. One of the nurses, Angela, made sure I had everything I needed and addressed questions I had.
I purchased a bundle of under arm and legs and got the bikini area free! I didn’t know what to expect walking in but Ms. Angelica was super informative and down to earth. I immediately felt comfortable and she shared her knowledge of laser and what to expect. She’s very honest and makes sure she crosses her T’s and dots her i’s. I’d definitely come back at this location just for her!
My nurse, Jenny is a delight! I had a previous one that left the company and I am so glad that Jenny took over bc she makes it even MORE comfortable to have these procedures done!
I go to the Heights location in HTX and again- nothing but pleased with the work happening there -even scheduling is an ease. Great job team!
It was very easy with the zoom consultation and everything is explained well and they do their best to make it as affordable as possible.
Yes, I had my lips done by Jenny and she was amazing and made me feel very comfortable. Jenny explained the procedure and answered all my questions.
Had great experience with jazz she's was so nice, friendly, and caring during my appointment as well as very well informative with my questions and concerns
Angela is amazing. I have had multiple types of treatments with her and she’s great every time. She’s so friendly and explains everything to you so you feel comfortable. The front desk staff are super nice as well, they always try to help you find the best deal on packages.
I hadn’t been to a ideal Image in a while, but when going into a check up I was greeted with the nicest women! Adrienne was my nurse and she was the sweetest to talk to, genuinely seemed like she cared and I loved our talks. She also always made sure I was comfortable. At the front desk I talked to Elizabeth who was so sweet and even looked up a local shop’s address for me that she had been to around town which I really appreciated. I felt like I was just gabbing with my friends. Super easy procedure and super kind people! :)
I went to the Washington Heights location and the staff was sweet and kind. The nurse who took care of me was very patient, informative and kind. She help me feel very much at ease on my first session which is very important. I left very satisfied and can't wait for the next session!
Staff at the desk polite very accommodating tried to get me in before my scheduled time. Heather my nurse very calm, patient explains everything and clarify any questions before she proceeds.
Omgosh! I absolutely LOVED Adrian!!!! I hope I spelled her name correctly because she deserves to be recognized! She was AMAZING! Truly a gem! She was warm, welcoming, funny, knowledgeable, thorough, swift, and skilled! She calmed my worries and eased my anxiety! I wanted to be sure to give her the highest rating on her customer service! I've already convinced a friend to schedule an appointment with her, as I plan to schedule all my upcoming appointments with her! I'm getting laser hair removal on my face and upper neck and my first session was pretty painful. But during my second appointment, I got lucky and landed Adrian! She is a pro! In that short amount of time, she managed to figure out what worked for me to make my appointment go smoothly! I felt like I was with one of my good girlfriends because she had so much personality and we shared a few good laughs! She talked me through my session, let me know what to expect in future sessions, and provided me with a few recommendations. Thanks, Adrian!!!!
****UPDATE****
This week was Adrian's last week at Ideal Image!!!! Truly bittersweet, for me! Of course I wish her well on her future endeavors, but I hate to lose her! Throughout my experience, I've had 2 other nurses besides Adrian and they did not compare!!!! Luckily, I had my appointment before she left and she referred a nurse for my next appointment! There's none other like Adrian! Someone is gaining an amazing nurse!
Heather did a amazing job with keep me comfortable and was very informative. Love the staff they are very friendly and my appointments are always on time, I never have to seat and wait when I arrive.
Jazz, Shari, and Sam was amazing! They were quick and super friendly, I had a great experience. Looking for to my next session!
Jazz and Heather were so amazing! Great bedside manner and very thorough. So easy to talk to and they were so gentle.
Angela is amazing! She's so sweet, makes you comfortable, honest and fair in her consultations! She really treats you like you're her family/friend.
Great experience here! Very friendly and kind staff, and super clean. I worked with Jazz and she is the best!
Getting to the treatment was an ordeal and a test of patience. Customer service training is needed for the front desk personnel and management on standard procedures of finance agreements between Ideal Image and Ally. Communication between front desk personnel and client (me) was limited at best in the beginning. It was not until I pushed that action was taken. In the end, the situation was resolved and I received a verbal apology of sorts. Ideal Image Washington Heights definitely needs a makeover. This location has been in operation a long time and it shows. The lobby is used and abused. Housekeeping is not a top priority the waste bins were filled to the top and needed to be emptied. However, once in the treatment room Nurse Angela was pleasant and jovial. She made me feel quite comfortable despite sticking needles in my face. Additionally, Nurse Angela assisted me in making a decision for my next treatment for which I think I may go to a different location.
Jazz was very nice and friendly. My laser sessions are getting stronger and more painful. She was very patient and understanding.
Miaa was great. She is very thorough and she has a great personality.
My experience was fantastic. I had an issue with my payments and the two ladies at the front desk handle it with true professionalism and the issue was solved. Star receptionist and forgive me if that's not their titles. My laser treatment was excellent. Jennifer was very professional, friendly and caring. She continued to make sure that I was comfortable and relaxed. Jennifer also did an terrific job on my hair removal. It's within hopes that I have Jennifer every time to do my hair removal.
Angela was great! Knowledgeable & easy to talk to. PLUS she just gets it and does my Botox the way I love! It was my second time with her at this location and I won’t go to anyone else.
I enjoy coming here, the staff is always nice and professional. Today I worked with Jazz and she was great. Thanks 😊 …
I have had nothing but great service all-round from the staff. I have spoken to the front desk lady at the Heights Location, Sofia, and she was able to help me get my contract extended. Inclusively, walking in to the location, everything is super clean and they make sure you are absolutely comfortable for the services you are to receive, great communication, and very professional. I can't remember the name of the lady I spoke to in the Sugar Land location, but she was very helpful when I had to cancel one of my appointments. She offered all the possible times I could come in. Again, overall great service from Ideal Image.
Angela did a good job making me feel comfortable while performing my service. I am always greeted with a smile by the receptionist. I wouldn't want to get my service anywhere else.
Ángela white was amazing she’s is so fast careful and makes you feel comfortable the pain was just like a flash she knows how to get you through and her sweet and friendliness is above beyond love my experience with her being in my 2 cession was the most amazing in lazer.
I enjoyed Chole's beautiful character and smile. She was very professional and patient. She made me feel comfortable and knowledgeable about the service plans.
I had my routine laser hair treatment today and it went very well. I believe this was my 6th visit.
Adrienne was professional and VERY accommodating with the Ice Packs. She gave me the heads up prior to each area she transitioned to, and was patient as I struggled through the sensitive areas. She appears to be a master and easy going about her tasks. I admire the pace at which she completed my treatment areas and I appreciate her for making me feel comfortable.
Vita (I hope I'm spelling her name correctly) was AMAZING. Granted, I've always had such great experiences with the employees of Ideal Image in the Heights since I started going last year. Everyone I've come into contact with here is great with communication, professionalism and doing their job to the fullest. However, this experience was the best one yet.
Vita has such a great spirit and anyone could tell that she enjoys her career role (and if she doesn't, she totally has me fooled). I recently hit my maximum intensity for my Brazilian laser treatments and I've never used stressed balls in my entire life until then. After a few hits, she would put an ice pack on the area IMMEDIATELY to alleviate any pain I was feeling. I didn't even ask her to do this. She suggested it and man, I'm so grateful she did. This was the first time anyone had done that for me. Thought I still felt pain, it wasn't as nearly insufferable as it could have been. But even when the pain got to be too much on certain parts (going further down is so much harder for me) and I told her to stop a few times, she never showed signs of impatience and frustration. She was very understanding and never not once made me feel bad about it.
She was very thorough with hitting every spot (and I know she did because trust me, I FELT EVERY single hit). We were having such great conversation, and at one point she even took my mind off everything because she engaged with me so well.
I hope I don't sound dramatic, but Vita saved my life. That was obviously very dramatic, but that's how I feel. I was already pretty sensitive down there because my period is literally down the street, and I knew I was in for a ride because of it. However, Vita made the experience so much easier for me with the time and care she took with me and the laughs we shared together. Afterwards, she even wiped the area down. I usually do that myself and I never have a problem with doing so, but it's all about the initiative she took with me.
Thank you so much, Vita. I really hope to book with you for my next session.
Give this woman a raise. She is so kind, considerate and she took great initiative in making accommodations to make this session easier for me. She deserves all good things that life has in store for her. Vita, please continue to have such a vibrant and kind spirit. I hope to see you soon.
The staff greeted me immediately with a warm welcome and smile. The NP was very nice and informative during my skype call. Emy was absolutely wonderful. Very confident, kept me updated as to what was happening in the procedure, and my shots were painless. They followed up with me as well. Second time I have had a service done at this Ideal Image and I cannot say enough GREAT things about them!!!
Hannah was so sweet! Leaving my second laser hair removal appointment I am more excited about the process and results than the first time. The process is simple and quick. If you are on the fence - just do it already!!
Angela took great care of me. I loved my experience here. I loved it so much im getting my other two areas done here too. Smiling faces and very informative!!!
Ally and Heather were wonderful at explaining all services and products. I appreciated the patience and ability to give me all options.
I was nervous not having anything done before. The Reception was friendly and knowledgeable. My service was done by India, she walked me through the process let me know what to expect during after. I had so many questions she was patient and kind.
Jazz was awesome!! She talked me through the whole process and made it so much easier to go through.
I have to say Jenny is Great ! Had laser hair removal and she introduced the ice pack after each burn and omg the procedure is a lot more bearable with this method. Without it I’m gritting my teeth and cursing in my head after each *tch* Not only is she very informative but she actually talks you through the process and does what she can to minimize pain. Which In my book is a +++ heavily recommended Jenny to do your laser hair removal. Thanks again ❤️
It was decent regarding the laser treatment; however the nurse that did my laser hair removal would up performing it to close to my face tattoo. It made a slight indention in my face. I'm trying to see if it will heal properly.
This is my third session with Ideal Image, my first 2 sessions were ok, but my third session was with Angela and she was amazing! She is super nice, fast, but still making sure I was ok. Very professional! I highly recommend you ask for her! I will request her from now on!
I absolutely loved the professional attention I received for my hair laser removal today. From having Zaira Ali reminding me about my appointment and the new promotions to the treatment I received from Marie Vo. The staff makes sure you feel welcome and comfortable through out your visit.
Great service!! Jazz is the best I was running late and she accommodated me. Definitely coming back!!
Loved Jenny she’s supper aware of the comfort of the person and supper professional
I took my girlfriend in for a consultation. The staff were very nice and wanted to make sure we were comfortable. They offered us something to drink and told us about each part of the process. We had consult with the manager who was very nice and knowledgeable. Hair removal is an investment and they are not cheap but you get what you pay for. My girlfriend was even able to get her first time done the same day and the said the nurse was caring. Good experience. We will recommend to friends.
If you are looking for an extremely caring and professional experience then I highly recommend Ideal Image! Ileana and the other staff of nurses are gentle and explain everything in detail from the beginning to the end of your procedure! The experience is always a great one and the staff is so pleasant! I LOVE MY RESULTS most of all and highly recommended them for all of your beauty concerns! They’ll doll you up for sure!
Friendly and informative service provided by intake as well as service provider(Jazz). Jazz was delicate, helpful and thorough. I appreciate the wonderful service.
Angela does an amazing job on every treatment appointment I come in for! She tells great stories and has so much personality! Go Angela!
Angela is awesome! She has a very friendly attitude. She also made sure I was comfortable and tried making my experience as painless as possible!
My first experience was wonderful, I didn't have to do any shaving for 3 weeks!
My second experience was HORRIBLE, I ended up having to shave 2 days later as opposed to my first experience. I am now waiting to hear back from a regional director to find out if I can schedule another appointment or if I will have to wait until the appointment that has been set! My suggestion is that they write in the charts the settings used so that things like this does not happen!
I just had a great treatment with Angela and LOVING my results!!! Amanda at the front desk is super sweet and helpful. I highly recommend and I will be back!!
I love Adrienne! Extremely professional, pleasant, kind and makes the whole treatment experience go very smoothly! Highly recommend her, and Ideal Image, in general!
In general, I like it so far. Their hair removal treatment is good. HOWEVER: in one session, they burnt my inner leg with that Lazer, i don't know how she did it or what she did, but I've been having some mark in there for more than a month. She literally burnt my skin.
Alexa was fantastic! She made everything very comfortable and was very professional and knowledgeable! I had a great experience.
This is my third session and the service has been phenomenal. The attention to detail that Jenny provides is exceptional and I know I’m in great hands with her.
Although it took sometime to get a NP on the phone for clearance, the procedure went well. The RN was friendly, informative, and responsive to my cues. Would recommend and would come again!
Very professional and friendly easy to talk to and answered all my questions to help me understand the process
I came in for cool sculpting, both times the staff was very professional, explaining every part of what to expect and aftercare. The location was clean, had processes in for care during covid, and everyone was very accommodating. I would 100% recommend to anyone looking to do any med spa procedures!
Great experience getting Cool Sculpting for the first time! My RN's Jen and Alex were AWESOME. They were right on time, they were also kind, sweet and funny! They made the process so enjoyable. They took the time to explain the procedure and were going above and beyond to ensure I stayed comfortable. Highly recommend Ideal Image
Angela did an awesome job. She is really good with making me feel comfortable and talking me through the process. I highly recommend her
While it was painful, it was definitely not unbearable. And Jenny (I hope that's right?) was terrific. She helped me through it and I'm all the staff is great
I love love Angela! She is the best nurse I've had so far in here! She was very professional, very nice, and had a great personality. My laser hair removal experience today was wonderful! I recommend Angela and Ideal image! The best!
Angela was amazing! Got Botox and lip filler, barely felt it at all and loved the results. Will def be coming back.
Jenifer was very compassionate, we had a great conversation. I know that she was trying to distract me from the procedure. Everyone at the front desk and one person that I met in the hallway on the way out were very friendly, enthusiastic and enjoyed conversing.
Amazing experience! I had Hannah do my treatment, and she was awesome! She made me feel so comfortable. Looking forward to my next treatments!
I came to the office to get Ultherapy one week ago. My nurses were all so kind and considerate with this long procedure. My treatment resulting in only a minor amount of swelling that only I could notice. I can't wait to see the full results in the future :)
Randu, my injector nurse was remarkably knowledgeable of injection anatomy and technique. I was comfortable and reassured by her proficiency.
Angela did my lips today! And they came out great! She was very gentle and walked me through the whole process. Definitely recommend (:
Heather was absolutely amazing ! She was super patient and really quick with my treatment
Brittney is awesome, she always makes sure you’re comfortable and relaxed! Great personality and attitude, makes you feel welcome. I just love her. Everyone in the office is very welcoming! Everyone! Thank you Ideal Image of the Heights
Melody was great! She made my 2nd hair removal treatment painless. I have also seen significant results after the first treatment. I recommend Ideal Image for anyone wanting great results.
Ideal Image in the Heights has excellent customer care and caters to my every need. All of the staff ranging from the front desk to the nurses and financial services are warm and friendly creating a very comfortable and professional environment. I highly recommend this location for all of the services offered. Tiffany in finance is absolutely amazing. My 2 favorite nurses Amy and Dianna just because they are so time efficient in what they do, I am in and out in no time. When I leave there I feel like i had girls night out.. You will not be disappointed.
I moved to Houston from Michigan and I was nervous to leave all the nurses I’d grown comfortable with. But the staff in Houston Heights is exceptional. That made the transition super smooth and they always make sure I’m happy and satisfied after each visit and looking forward to the next.
Jazz is so sweet! Made me feel comfortable as I was getting my treatments done.
I never post reviews online, but having been treated for more than 5 years now, I’ve also never had the excellent care that I received from Brenda today. Very thorough and compassionate! She deserves 5+ stars. I’m seriously considering transferring locations when she leaves the Heights.
Tayah Milosch is a super star! She helped me get the services that were exactly what I needed. She listened to my requests and found a way to get the perfect plan for me. Not only am I happy with the actually services but the personnel at Ideal is amazing. Recommending to all of my friends. Thanks again TAYAH!!!!!
Not much into writing review but I believe I should show my gratitude to the girl that takes amazing care of me when I visit this place. Her name is Reva and my far has done the best job ever on my fillers. I have been several other places but since coming here a year ago for lip fillers I will never go anywhere else. She is amazing and make my lips look there best.
Thanks Reva your the best!!
I had two services , one with Iliana and the other one with Jennifer. Both were very knowledgeable, sweet and made me feel very comfortable. They get 5 stars each. The reason I put 4 is because before booking an appointment in October, someone called me, I had to pay in advance and someone else called me to schedule, and they didn't have anything until December. So I suggest you call, you book it and then pay. And the other reason is that I wanted botox on the bunny lines, as it is my main concern, and for some reason, which I didn't get the explanation, they don't do it.
But overall it was good experience and I recommend Iliana and Jennifer.
I always enjoy my visit at the Clearlake / Webster location. Today my tech was Angela. She was friendly, caring and made the experience an excellent one. The Receptionist and everyone I encounter always give you a feeling a family! So a big thanks to Angela and the entire staff for all you do!
My nurse was awesome and explained everything she was doing. I’m very satisfied with the services I received and would recommend to my family and friends. Good job!
1st time here for laser hair removal and Jenny was amazing. Very sweet girl explained everything thoroughly.
My experience here is amazing! I love the environment and the staff are super friendly! They make sure you feel comfortable. I highly recommend this place. My girl Reva is super nice and she makes sure you’re doing okay during the sessions.
Been going here for about a year and I have to say that my last trip with Brenda was awesome! Everyone has been so nice but Brenda was super kind and I loved her method of letting me know exactly how many zaps she was about to die. It helped me get through it in small spurts! (I have been getting my whole brazilian area done). She even was telling me how brave I was. She was so great and encouraging! Go BRENDA!
Alex was AMAZING! She was kind, considerate, knowledgeable and accommodating. Her sincerity put my anxiety to ease and her swift but thorough work made my session very tolerable. Plus, she had a great sense of humor!
For many years I dealt with hair growing on my neck and chin. I am bright skin and my hair is jet black so it was very noticeable on me and whenever I would be talking with someone, I always felt they were looking at all the hair on my neck and chin. I would spend hours in my car plucking with my tweezers at all the hairs. I never thought there was a solution. I always just dealt with it. I recently had my very first appointment at Ideal Image and when I tell you its like magic no more hair grows on my neck or chin. I would tell anybody to go to Ideal Image to get treated. It worked for me and I no longer spend all that time plucking away at my face and neck. I definitely feel more confident and sure of myself. Thank you guys for helping me :)
Had a great experience here! Minimal to no wait time and friendly staff. Got filler done with Emy and absolutely loved my results! I was nervous but she was very understanding, precise and nice. I will be coming back for all my injectable needs with Emy.
went to the woodlands for cooltoning and my experience was good’
went to the heights and received botox/filler and Monica did a fantastic job!
Great personality, knowledgeable and professional. Love how both ladies was engaging and pleasant attitude plus spirit.
Ideal Image has been great! I noticed a significant difference after just one session. I have full leg, brazilian, chin, underarms, and feet. My appointments never last more than an hour. Brittany is fantastic!
Great customer service. Very professional. Explains the process and ladies are great at making conversations to help the time and process go faster.
Had a great talk with the rep that answered my call. She helped me find the best prices for what I needed to have done.
I’ve been going to ideal image for laser hair removal for a few months now. My results have been great and so has all of the staff. I most recently had Angela and she was awesome!
Vita was extremely nice during my visit, she made me feel at ease during my procedure. Tayah at the front desk was very helpful and answered all my questions. Great staff!
Love going here! Thanks to Alex, Jenn, and Megan, the experience has been incredible. Fantastic service, wonderful people, and very professional. I'm excited to already be seeing results, and looking forward to going back again soon!
Botox
Heather is amazing with such a gentle touch and wonderful personality!!
I have had good results. The staff are always friendly and professional when doing my laser hair removal. The manager introduced herself and seems to have things running smoothly. I would recommend.
I highly recommend this place, specially because I receive the best customer service since I met Brenda. I wish I would’ve had all my appointments scheduled with her since I first started. She is very attentive and she always answers all my questions.She always makes sure that I’m doing ok during my sessions.
Jazz was amazing and made me feel super comfortable during my procedure.
I came in for a laser hair removal touch up. Vita was very kind and understanding of my pain sensitivity during my treatment.
Also, this was my first time at this location and I was pleased with how clean the facility was.
Friendly, knowledgable and helpful staff, clean facility, short wait time for appo and I like the complimentary refreshments. I really very much appreciate how respectful they are of my body when I get laser hair removal. Also I'm on my 3rd treatment and it's definitely working. I'm very happy this is my facility.
The representative was very patient in explaining various services and options. The consultation was very informative and no pressure was exerted making it a pleasant experience,
This was my first time doing the laser hair removal, i did my under arms! I really loved it every step of the way! The stuff was really amazing, they really knew what they were doing, i will definitely go back to do more laser hair removal on different parts of my body! Thank y’all!
My tech was so nice. We got through our first visit without issues. Highly recommend it to anyone who might be nervous about laser treatment or any treatments offered at this location.
Christina and Connir were very helpful. Connie was a wealth of information. I intend to move forward with her recomendations once back from biz trip.
Thank you so much for your help and direction and outlining a plan of action.
Jazz was awesome and made me feel comfortable! Definitely recommend Ideal Image and Jazz.
Has a great experience. I was very well informed all my questions were answered and I fell very confident in getting my lip fillers done. Very excited to get my appointment.
My experience has been great
The nurses are very kind and friendly. They remember who I am and provide great customer service before, during, and after my laser hair treatment.
I miss Reba :( and Dominique. Let’s be honest, Reba was the backbone of this location, I know whole heartedly that she will have much success in California!! Dominique was the first leader to change the defeated culture, but then I started seeing her less and less now she’s gone. But thankfully JEN IS BACK!!!
Seriously if not for Jen, I’d leave this location. Jennifer is a breath of sunshine back in full force. The last few weeks I had called multiple times and even left 2 messages yet never got a call back so I drove by the location however they were closed (Monday) so obviously I was beyond frustrated. I called again on Thursday & finally got someone to schedule my ReTouch & Botox. When I arrived I called multiple times & no one answered so I approached the door. Jennifer (I didn’t know it was her with the mask) greeted me and completed a questionnaire, took my temp, & allowed me into the lobby. Turns out my appointment was never made. Instead of sending me away, Jennifer took action, verified the schedule, pulled my file and was able to help me! Like an owner she listened to my frustration and instantly worked to find a solution.
Back in the room I was listening to her talk and that’s when it clicked that she had only helped me one time last year but my experience was so great I wrote her name in my contact saying “Reba/Jen FAVORITE”. We laughed and she completed my service. We then talked through a plan for my Botox, listening to my concerns, Jennifer shared a plan that would work best to achieve my goals, & even used a pinching technique that reduced pain... after all it’s a needle going into my face!
Ultimately I’m writing this review to thank you Jennifer... for your knowledge, for taking to time to actually listen to my concerns, looking past my frustration to find a solution, but mostly for the way you took ownership in my situation. If not for you this review would have been extremely different. You saved my experience as a client and made me feel valued. Thank you.
The staff was professional, personable, and punctual. My technician made me feel very comfortable and the receptionist sells the business just by the way she looks and carries herself.
Great experience. Went in for a consultation and ended up getting my service the same day! Tiffany and Amy made me feel very comfortable. I'm definitely recommending to my friends!!!
I absolutely LOVE the way Ideal Image has completely changed my life. I suffer from PCOS so I deal with embarrassing facial hair. I finally decided to try laser hair removal, though because I have darker skin I was terrified of being burned.
After doing research I discovered Ideal Image is equipped with lasers to treat all kinds of skintones so I felt I would give it a shot. And I'm thrilled I did - it has been life changing! I was able to finance it all and make monthly payments so it has been affordable.
The staff have always been friendly and helpful in any way I have needed. And don't even get me started on how wonderful the nurse who administers my treatments is, Alyssa. I LOVE her to death! She's so patient, kind and considering. She is hands down the best and if you are considering laser services, she's the one you want and need! I am so glad I chose Ideal Image and Alyssa.
I am almost done with treatments and my skin looks great! It feels so good not having to worry about shaving or fearing shame and embarrassment at the thought of my boyfriend touching my face. I feel so much more confident and happy with my appearance now and that wouldn't have been possible without Ideal Image. I can't say enough how it will truly change your life!
OMG...Alex made my visit more bearable!!! She is another Reva. They both take care in everything they do to your sensitive body parts. I keep coming back for more treatments because my skin looks amazing after laser hair removal.
I wasn’t happy with my results. The staff was rude.
I always have a wonderful experience at this place. Great customer service. Place is very clean and organized. Jen, my technician is awesome. I've been going to her for over a year now and I love her.
Great first experience and happy to go back for more treatments! Angela was very friendly, professional and efficient!
Brittany was so sweet and quick with my services. I enjoyed my laser hair removal from her. 10/10 recommend.
Heather was my Nurse. She did amazing!! Very professional.
I really like the nurse who did my injections she was really nice and the front staff also!
The staff is really nice. Job well done.
Angela was awesome! I was very happy with my treatment and how thorough she was.
Tried them out for the first time and absolutely LOVED it! Breona and Jennifer were about professional and made me very comfortable and answered all my question. Extremely please with my Botox and Juvaderm... Jennifer did an amazing job!! I will be definitely be a repeat customer.
I had an appt at the Sugarland location, it flooded due to storm Beta. I drove out of my way to find out the location was closed. Called and had another appt. set up at the Heights location. I was firm with receptionist expecting my appt be to be next day to the lack of communication. After my visit at the Heights location, I still have long hair on my arms pits and down below. Every other visit it has been gone. Not sure what happened, but wasn't a good visit. Tech was a doll and so was the front staff, but not pleased at my laser results this visit AT ALL!
The staff at Ideal Image on Heights Blvd are so great! I wish I hadn’t waited so long to start laser hair removal. It’s one of the best things I’ve ever done for myself!
Love the fact that these folks were open and honest. Rather than tell me anything to get my money they told me I was not a good candidate for cool sculpting when other firms were telling me I was. Thank you Ideal Image for your honesty, I will certainly recommend your establishment to others.
Brittany was amazing. She will be the only tech that I use from now on. She is very thorough and she gives you a pep talk thorough out the entire process.
I loved my person that did my session. She was very patient with me, and I loved her being thorough and just enjoyed her company. ❤
The place is extremely clean and hygienic and the people working there in Ideal Image Washington Heights are very professional starting from the one on the front desk and then the nurse that worked on the laser hair removal.
Heather was amazing! Great experience doing IPL here.
The wrinkle relaxer appointment was delivered right on time and with a smile.
My experience was great I felt comfortable and at ease my specialist was kind very helpful and made my treatment session seem quick. I’d rather see her every visit !
My second session was with Brenda, She was perfect. The pain was mild because she used an ice pack. If it wasn’t for her I would’ve rescheduled again because the pain was so bad for the laser hair removal.
I have come here before to get my under arms done which I am very satisfied with, now I am getting my legs done, and today experienced was just absolutely lovely KRISTEN AND JENN are the BEST OF THE BEST I loved their job their enthusiasm and how they enjoy what they do, don’t get me wrong all the staff there is just lovely, just today the two lady’s that took her of me were just beyond excellent thank you so much guys
I spoke with Julie, who is very knowledgeable and informative on subject of Botox. She gave me various options which lead to discounts, my appointment is today and am so excited to start this journey!
Very friendly staff!! If you get Angela you’re in for a treat!! Highly recommend this location for your Ideal Image needs!!! See you soon!!!
Great! Nurses are personable and thorough. After just 1 visit for laser hair removal, there were places that are already not growing hair back! Wow!
My virtual consultant was great, Breona very thorough and answered all my questions. Initially the wait time was long for my call but everyone did communicate clearly during this process so it helped me to be patient.
Loved it. Knowledgeable, professional, and moat importantly friendly staff. Cannot wait for my appointment to tryout their services.
I absolutely love Ideal Image off Washington. I went there and everyone was so nice. Jen is who I see for my botox and lips and she is AMAZING!!!! I just went back tonight and will continue as long as Jen is there!!!
Liza was great! She was easy and fun to talk too, extremely professional, yet transparent and super detailed!
I haven’t been to the facility yet due to the Covid19 pandemic and is not opening until next month for me. This, my onboarding Consultation was conducted online via Zoom call, everything went well. I’ve had work done there last year and loved the results, just drink plenty water and adhere to the plan of investing in yourself.
Received a dysport treatment from Melina, she did amazing me made me feel so comfortable!! Will absolutely be back and recommending people
Jennifer was very helpful. She made me feel relaxed and comfortable with my visit. She explained the procedure during and post.
Everyone at this location is so pleasant and thorough. I've had a really positive experience with them.
Heather was awesome! Very professional and patient with her clients
My experience is always great at Ideal Image. The ladies are always so nice and professionally mannered. Always greeting me well.
Thank you so much for everything!
Great 1st time experience Angela the nurse was super informative and the front desk receptionist was super sweet and so courteous defines coming back again
Incredible team here & Love the results so far! Special thanks to Amber & Angela for helping find the right treatments for me!
Great customer service. Very friendly and comfortable atmosphere. Went there for laser hair removal. They will not rip you off and are very trustworthy. Would definitely return in the future.
Very personable and knowledgeable staff! Made sure I was completely comfortable during my Cool Tone treatment. Can't wait for my next treatment.
I purchased the Ultherapy and while receiving the service the machine broke. It has been two weeks and no word yet on a follow up visit. I’m waiting ..,
Great location. They are very fast and professional.
Supreme customer service. I had to cancel last minute and they arranged for a nurse to see me before hours. They were very patient through my procedure
The only problem I have is that I should be Ble to have my before and after pictures. I did not take a before selfue. I was told I cannot have these before and after pictures. I don't understand this. These are pictures of me and I should have access
The process was very easy. Angela was absolutely amazing and explained everything in detail.
I had Heather for my treatment today, very gentle and amazing!
JAZZ SHOWED PHENOMENAL CUSTOMER SERVICE AND EXCEPTIONAL SKILLS WITH THE LASER TREATMENT ALSO THE SESSION WAS NOT AS LONG.
This was my first time doing Cool Sculpting. The staff was super friendly and answered all my questions. If you've been thinking about trying Cool Sculpting I definitely recommend Ideal Image!
My experience is always wonderful with every technician I’ve encountered at Ideal Image. I would totally recommend this place to anyone in need of the type of services that they provide.
Very friendly staff, they are warm and welcoming. The office and treatment rooms were very clean and presentable. Always look forward to my appointments.
Had a great experience! Jaz and the front desk staff are amazing!
I had a great experience visiting recently. The whole team was very helpful and took the time to go through all my questions. I started the laser process that day! Highly recommend.
I had great conversation with the NP who did the procedures.She was very informative and conversational and for a first timer that is very important. I look forward to my next visit!
I love the ladies there at the heights location. They're all so very nice and sweet! Vivian is my favorite, she's the absolute best! <3
Received laser hair removal on my neck here last year, thorough consultations, accepts patient portal lab records, sympathizes with strange pain with coffee available because my treatment didn't pick up enough, flirtatious crew, receipts could be better for receipt hog's app.
Great experience! Great service all around and the nurse, Angela, was very helpful, kind and professional.
Angela is the best! She always makes me feel
So comfortable… love ideal!!!
I had a wonderful experience and I plan on returning. Lisa Shoemaker was absolutely wonderful!
My experience for my with them it was so beautiful so polite I could not say anything wrong about them they try to work with you and break everything down to where you can understand and let me tell you some beautiful beautiful outstanding things that I could say is that more people needs to be recommended to these people thank you
I worked with Julie she was great....and I wanted to do the program but I just didn't have the other to put down
Absolutely satisfied with Ideal image, I get my hair laser treatment there and I have a lifetime membership......great quality of work, wonderful customer service and team. Highly recommended!!
It was my first time and I was really nervous but the staff was super friendly and made the experience really enjoyable. I'm so glad I made the decision to go.
Customer service person was very professional and explained everything about the service I will be getting gave her 10 stars
I really enjoy my experience here every time I go for my appointments.
My experience was great as usual.Very nice and professional as always and very informative. So far the best decision I’ve made.
I TRULY enjoyed the consultation with Jeremy. He was informative, helpful, professional, kind and thorough.
I Had a cool sculpting treatment yesterday. Great team Amy and Diana took great care of me. Can’t wait to see the results.
On my way to my third treatment for laser hair removal. Great, fast, and friendly service. Can't wait to get more services in the long run.
Treatments are always pain-free and seamlessly. Alex is awesome, she is so good at what she does!
jazz is amazing!! Very professional!! And very quick and comfortable to work with
Brenda is amazing. She is knowledgable, quick, and very sweet. She gets right through it and ive had the best experience. I really recommend this location and ask for Brenda.
Jennifer at the Washington location is such a wonderful technician. She always makes me feel very comfortable and is a pleasure to chat with.
I've been to a couple of free consultations and by far this visit was my best experience. Staff was professional and was not pushy but explained what services needed to get to my
It was great, she talked to me and explained what she was doing. The process as well as changes that were being made to make sure I achieve the best results.
I haven't needed to shave in over a year since I begun treatment at Ideal Image.
Excellent, the laser technician was extremely thorough. This was my third treatment and definitely the best.
Had angela for my treatment she was awesome my treatment went very good
Got me in on short notice and around my work schedule then squeezed me in for service before the provider went home. Everyone is friendly and wonderful.
Facility was very clean and well maintained. Riva helped me to understand any questions I may have had. All of the staff were very helpful as well.
Great staff, very friendly and informative.
My experience was very good. The nurse was very friendly and patient with answering all of my questions.
Very nice folks, knowledgeable, friendly. But cost is prohibitive. If you only have 15 to 20 hair if you want to get rid of $1,700 seems excessive.
Such a great experience. Highly recommend. Love not having to shave 😁 Staff is really nice and helpful. Great location. Thanks …
ILEANA is the best thank you very much. It was excellent. I'm so glad she treated me so much. Thank you very much
The nurses are always super friendly. I get in and out quickly! And during covid I feel safe.
Super friendly staff!! Great customer service and very positive experience! Lifelong customer!!!
I got my first Botox treatment and it’s was painless and quick. Idea image is where I go for all of my beauty treatments
Reva was amazing!!!!! She was quick and as pain free has I have had. Well def be here for life
First time visit!!!
Everything went great!!! I want to Thank Zara and Hannah for being so helpful and patience with the process!!!
The ladies made me feel very comfortable. Explained everything very carefully and clearly. And loved the follow up call..
My experience with Ideal Image has been wonderful.
This place is fantastic. Im always happy with the service and outcome of procedures. I will e a lifelong client!!!
The staff is friendly however, it takes too long to get an appointment. I don't feel like the service is worth the price I paid.
I really enjoyed myself, everyone was so nice and friendly, it felt like a second home. India is the best
They did a great job on the services I got. Was very pleased. Natural results. 😘 …
Jenny was super professional and welcoming. Highly recommend this location
There is just no comparison. I wanted results and boy do I have them. Always friendly and accommodating. Plus there is always a promotion that fits my needs.
Jazz helped me and did so great :)
Everyone is very nice and professional and the place is clean. They did a great job with the two services I used and frequently offer deals
My laser assistant was great! Very thorough and sympathetic to my pain threshold
Marie was friendly and informative.... she talked me through process...it was very painless
My consideration was with Julianne Mehrtens. She was professional. Knowledgeable and very helpful.
Thank you
It was awesome jenni is the best
My experience with the intake process has been great all my worries are gone I'm very excited thanks to you guys at Ideal image.
I loved her, she was Awesome and explained the process to a Tee.
It was delightful to have my consultation with Brandi last night. She was knowledgeable and answered all of my questions. Thank you.
Wonderful staff! Nurse Brenda did a fantastic job! Very kind and patient!
Ladies were great! clean and professional. Specials are great too!!
Jazz was my technician - she was WONDERFUL!!!!
it was very pleasant. great customer service. quick and fast; no long waits.
I don’t have a single negative thing to say about my experience. I would recommend them every time!
I was only there for a consultation but it was both pleasant and brief. The staff was both helpful and knowledgeable
It was amazing!! Jenn made me feel very comfortable and relaxed ☺️
Love coming here all the ladies are so sweet and amazing they make the process so quick and easy
Heather was super thorough and professional!
Staff was very friendly and knowledgeable about procedure. Would highly recommend to friends and family. Thank you
It was great! Everyone had awesome customer service from the admin to the nurse.
Great experience! Heather is awesome!
Love love love this place and the staff , everyone is Great!!!! 10/10
The services that you provide were phenomenal! I only wish that I would have started the process sooner.
Everyone’s always so kind and friendly, very satisfied so far with my laser sessions.
All the staff were friendly y’all make me comfortable every time I come in y’all number one
The staff is so professional and make you feel comfortable. Thank y’all for your service. 😊 …
The staff are amazing - on time, professional and I have had no issues during or after any service.
Wonderful experience. Friendly staff. Very knowledgeable. Never takes longer than 30mins. Couldnt be more satisfied.
Kai is wonderful, I love her to death. Super sweet and professional.♥️♥️♥️♥️
My experience was great and very fast.
Awesome staff that always makes me feel comfortable and welcome. Would recommend to anyone
The experience was great. Wasn't expecting the pain, but women have to suffer for beauty!!
Jazz was incredible and extremely thorough!!
Easy and fairly painless; great nurse performed procedure!
It was a great experience. The staff were very professional and nice.
so far it is good, but I don't know future, service is good. I injected filler. will update
Love this place! Jazz is great!
The people there are so nice and good on helping you out.
Amazing in and out no wait time feel super comfortable and super friendly staff
From ladies at the front desk to the Ladies in the back it was a great experience! Thank you Jenn
The RN WAS VERY NICE. GREAT CUSTOMER SERVICE
thank you
The nurses was wonderful and patient with me.
Everyone was great,!! I loved there personalities!! CS was awesome
Friendly staff and quick service. Was in and out in less than 30 minutes.
Great Customer service and positive feedback I recommend to anyone
Great experience! Love being in and out without any issues.
i was very nervous at first but the staff was very friendly and inviting.
Love this place— Angela is amazing— everyone ... go! Thank you x 3!
I am very pleased with the costumer service & the treatment that I'm receiving.
I love it here customer service awesome all around good vibe ❤️❤️❤️
Quick, efficient, friendly.
Great staff & great service!
I'm definitely going back.
Great staff. Really work hard to make your visits the best experience possible.
Friendly staff and professional
Nice and professional service. Clean location. Great corona protocol
Did an awesome job with the filler.
Everyone was great! Very friendly and informative!
Always feel so welcomed and staff explains everything and what to expext
AWESOME!!! Technician was very knowledgeable and super friendly!!!
excellent attention they were very kind and the process was very fast
Very friendly and professional. Clean, safe, peaceful environment.
Great
Jazz! This girl rocks!
Love the customer service here . The staff is always so friendly!
Had Alex. She was very professional and helpful
Hair removal is painful lol but the results are way worth it
Very friendly staff. Everything was explained very thoroughly from start to finish.
Jazz was so sweet!
Everyone was very helpful and informative
Angela was very considerate and made the process easier
I love the staff super professional and very friendly ❤️
Great customer service
Great service, as always. Thank you Jennifer and staff.
Hanna and Zara are very professional.
Vita was amazing and very through!
They were very kind and professional
Friendly staff that walk you through your transformation experience.
Heather was amazing!
My technician was excellent
Nurse Hannah is the best!
Nice people and good communication
Treatment is going well. Visible resu
Great service, very fast, and informative.
Stephanie was excellent at explaining the process.
Fast and very professional!! I would recommend!!
Very nice. Positive and friendly
Heather is amazing!!
I was great, I can't say enough.
It is always clean safe and pleasant
Excellent service and the team are so kind
Jennifer was awesome,love this place!
Very pleasant and friendly
Awesome experience 👏 😎 🙌 …
It was quick and the staff was amazing!!
Staff is always so friendly.
Pleasant and safe visit as always.
The staff here are amazing!
Jennifer is the best therapist!!!
Ok
Nice receptionists!
Awesome, Superb!! 5 Stars!
Everyone was super nice!!
Very nice answered all my questions
Very professional and caring!
Always the best service.
Excellent job with the consultation
Easy fast service
Nice spat nice ppl...and gd job
Friendly and professional service!
Amazing
Wonderful staff!
Jen is awesome!
Pleasant and friendly