Reviews of Serendipity Spa & Salon. (Spa) in Charleston (West Virginia).

Serendipity Spa & Salon

173 Reviews

83 Comments

Spa

Day spa

5411 MacCorkle Ave SE, Charleston, WV 25304, United States

Description

Information of Serendipity Spa & Salon, Spa in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Serendipity Spa & Salon

Popular times

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Reviews of Serendipity Spa & Salon

Dawn Ashworth

I've had a pedicure, massage/facial and dermaplane facial here and I've had no issues at all. The pedi left my feet/legs feeling so soft and the polish turned out great. My massage/facial was so relaxing and I was made to feel at east. I got a dermaplane facial and it was so relaxing I could have fallen asleep. Good, down to earth atmosphere and enjoyable.

Tiffany Hastings

I brought three little girls here for a birthday mani/pedi. The staff was very kind to my girls. They were able to do all of them at the same time. They enjoyed their mini mani/pedi appointments and got a bonus quick hair style while they were waiting on their polish to dry. Thank you for making my girls feel special!

Haley Miller

I had pedicures, nails, hair and waxing done at serendipity and it’s wonderful. Great staff, they’re all so sweet. I will never go anywhere besides serendipity! Very clean and lovely establishment.

Michelle Hammack

My daughter and I had our lashes lifted and tinted. Cassie did a fantastic job on both of us! I’m very pleased with how they turned out.

Sarah Mullins

Serendipity Spa & Salon had taken me in without an appointment and had done a great job on styling my hair and makeup. The hairdresser and staff were very friendly and funny.

Kristina Roush

Best massage I've ever had! I highly recommend Tiffany for your massage! The pressure was perfect

Chelsea Boggess

I had the most wonderful experience with my mom here! My wedding nails were gorgeous and the owner was very sweet and funny. My nails look absolutely perfect for my wedding! They even did a extra little something sparkly for free as a wedding present. I can’t recommend them enough, for a wonderful personal experience and just a relaxing over all time, check them out!!

Jessica Richards

I will absolutely be back. They saved me twice in as many days. I had an appointment somewhere else to have an updo done today and they were unable to keep the appointment. I called Serendipity with the hopes they could fit me in. The owner, Karen, told me to come in and she would take care of me. And she absolutely did. I LOVE what she did with my hair. Thank you all so much!

Ted Micheals

I have been here for massages, body scrubs, and haircuts. This place is the absolute best, hands down! I highly recommend it to everyone. They take such great care of me every time. I've been coming here for a couple of years now, and they're definitely not getting rid of me anytime soon.

Lindsey Reed

Laura was extremely professional and friendly. She provided a hot stone massage and a foot scrub and did an excellent job! She made sure to give me exactly what I asked for and I felt great afterward! I will definitely return again if I’m ever in the Knoxville area.

Ellen Taylor

I've had massages, couple's massage, pedicures, manicures, lash lifts with tints, spray tans, and my hair cut and colored! I have LOVED all of my services! The staff is so professional and knowledgeable, and the whole place is so clean and pretty! I don't just recommend this place, I demand that you go here!

Pamela Ooten

Had a perm and a pedi. The perm turned out GREAT! I have super thin hair and sometimes it a challenge to get my hair done. Karen got it done, took her time and made sure everything was just right. I was so thrilled with my hair I was in cloud nine plus to top it off I came out with a great pedi 😀. …

Brooke Vandervort

So I’m newer to the area. I have been to plenty of salons, but this one just didn’t take my breath away. I got my nails, hair cut and colored, and eyebrows done. Firstly, I will say the staff is exceptional they were all friendly and have no complaints about them. However the services rendered were pretty haphazard and mediocre for the price point. I came in for a dip powder nail appointment, and I could tell that the nail tech just didn’t want to do it. Which I understand, but I prefer dip to any other. My nails lifted and chipped a week after getting them done. I take really good care of them so I was pretty upset to pay 50 dollars for a manicure for them to lift and chip off in a week. When I’ve had dip before and it’s lasted me a month or more. My haircut was exactly what I asked for so I’m pleased with it. The color was decent but after the week I’ve noticed it being a little patchy in places, but then again I did get an ombré and maybe I’m just being overly critical. Eyebrows were excellent as well. Overall if I needed a quick haircut and eyebrow wax I would come back. But as for nails and color I just wasn’t wowed, so I would probably go elsewhere for the price point.

susan greene

Kateland did a wonderful job in color correction And blending my hair to the grey I have.she cut my hair the way I wanted it and made suggestions along the way. I am pleased with the results

A Bell

I’ve had the best experiences here!! I’ve had many services and have always been pleased!! Wonderful owner, clean establishment & very friendly staff!! Love the monthly specials!! Make your appointments today, you won’t regret it!!

Jill Justice

I went there for Lash extensions. The girl did a great job and the table that I layed on was so comfortable. I was so relaxed and the procedure was pain free. She was prompt and on time and very friendly. Her price is very good too.

darnocs 1

Good service and friendly staff. Had to wait a little longer (walk-in appointment) than expected but not too long. I just got a basic manicure; my friend got her nails painted. She liked the color but some of the paint started smearing/peeling because they had to apply several layers (so the underlying layers didn't fully dry, I believe). Overall, very nice people!

Markie Blackburn

Caren, the owner, has been taking care of my hair for years now! Her first shop was in Montgomery and when she decided to move to Charleston I knew I had to move with her. She always makes sure I'm with a stylist that will understand my hair and do just as good of a job as she always has. She only hires the best and expects nothing less than the best from her employees. If you aren't happy with your visit all you have to do is let her know and she'll make it right!

Jaci Newcomer

Went here the other day for my lashes and was super satisfied with my service. Such a calming and friendly environment and I am in love with my lashes. I would highly recommend Serendipity!

Mountaineer Sports Cards

Went here for the first time to get a massage and I will definitely be going back. Felt amazing when finished and the staff took great care of me

Jessica Mayes

Karen does such a great job with my hair whether I’ve butchered it myself or just need a touch up! I’ve received many services here and feel so great every time I leave.

Meri Hollandsworth

Love this place! I've had the works(hair, nails, massage, everything!), and it was all wonderful! The owners are two of the best people you'll ever meet, and they knew exactly what they were doing when they hand picked their staff. =) I definitely recommend this spa! You won't regret it.

Kara Vosler

Karen did a wonderful job with my sons first haircut and it was such a great experience for us. I have had many services there also and have always been pleased.

Ellen Morrison

I have been to Serendipity multiple times now. I have had my hair done, spray tans, microblading, lashes, manicures, massages, facials, and pretty much everything on their menu! Every single service I have gotten has been AMAZING! Every single staff member has been so skilled and polite. I hope they start renting out rooms there so I can just move in! There's definitely a reason that they have become so popular so fast! It's one of the best businesses I have ever walked into! I recommend this spa to EVERYONE!

Jennifer Rinehart

Serendipity Spa & Salon treated me to an awesome spa day! If you've ever consider getting your brows done, DO, and visit her. They look amazing, natural, and come at such an affordable price. I'd suggest all of her services since I pretty much had them all today (yay!), but aside from having my brows done, I particularly LOVED the eyelash tint and massage!

Susan Bess

The staff at Serendipity are amazing! They offer a huge variety of services, and I can't wait to try each one! I've had my hair and nails done by Alexa (who nailed exactly what I was wanting) and Trystan (who is highly skilled) and several skin services by Adam (my skin now feels better at 40 than it did at 20!) I highly recommend anyone wanting a relaxing and all-around fabulous experience BOOK NOW!!!

Adam Hill

I have been going to Serendipity Spa & Salon since they’ve been in business. Their staff are professional and the services they offer are the best in town and at a reasonable price. I highly recommend Serendipity Spa & Salon!

Melissa Vance

Absolutely best hands down! Very professional staff and very friendly. My hair, nails, eyebrows & lashes honestly have never looked or felt better. Great work and great prices! Excited for my next visit!!

Jessica Richards

I have found my place to go. Caren was wonderful. Very attentive in and focused on her work. I got the jelly pedicure and detox foot soak. It took every minute of 2 hours, but very much worth it.

Jeremy Thomas

Great staff. Easy to work with. Great customer service did a fantastic job on the massage and haircut

Kaydence Meadows

Did a great job, amazing service and staff!!

Mary Selvaraj

My daughter and i were here for an hour massage and a facial. They were very discreet and professional. The indoor setting is quite relaxing. I would recommend this place.

Ty Chi

I absolutely love this place ! The owner Caren took great care of me today ! I will definitely be back here, such a hidden gem ❤️

Delta Kendrick

absolutely love how my color with alexa turned out, loved talking to her she was super nice. will definitely be returning!

Ashley (ashleynicoleexo)

I’ve been coming here since they opened, and I’ve never had a bad experience! I’ve tried almost every service too! I’ve gotten all of my friends and family to come here, and I recommend it to EVERYONE!

Rebecca Trent

We enjoyed our couple massages, but the room was a little run down looking.

Gara Wright

Cassie Hartling was very professional and personable!!! Her services are highly recommended!!! I traveled over an hour and a half to see her!!! WOW!! She is a miracle worker!!!💚💚💚

Polly Kammer

Wow I had great experience and love my hair. Karen did awesome and I loved the conversation. I definitely will be going back.

Megan Herald

I received a maternity massage from Michelle and everything was wonderful, I will definitely be going back!

Katie Williams

I absolutely love it here and make sure to make appointments as often as I can. I've never had a bad service here at all. I highly recommend!

Marissa Roberts

Highly recommend. Girls are super sweet and go above and beyond for you! Best spa in town!!!

Brenda Geiger

My 6 year old granddaughter got her hair braided she was pleased.

Sharon Sohovich

First time, had a Great Experience!! Alexia did my pedicure!! I will definitely be back for more !!

marki Magee

The atmosphere is amazing, the employees are kind and very skilled at what they do. My highlights turned out perfectly!!

Kimberly Hapney

Love this place. Great pedicures and great lashes. Clean atmosphere with kind professionals

Josh Thomas

Loved my haircut! Will definitely be going back

Destiny Davis

Everyone here is just so friendly and wonderful! I've never left unhappy! I recommend this place to anyone who will listen to me!

WV Sports News 1

Great massage and haircut would go back again

Mandi

Prices are phenomenal!!! And the service is unbeatable!!!! I will never go to another salon!

Marie Rogers

They did my lamination a while back and it was splendid❤

L Carr

Wonderful place. Kind caring staff. So many services offered. I love it there!

belinda hartling

I have had many services here from eyelashes to massage. Everyone is great awesome service.

Robin Begley

It's was awesome, as a walk in they treated us with the up most respect....

Cyndi Nelson

Staff were polite and friendly. Great atmosphere and devices!

Sebrina Adkins

This is an awesome establishment the staff r friendly and professional n they make you feel right at home

Bill Rader

My wife says Brie does the best nails.

Kerri Fitzgerald

Friendly staff with great attitudes. I felt very comfortable.

Shawna Goodwin

Chass is the GREATEST at eyelash extensions hans down!! 🤩🤩🤩 …

Thelma Workman

Great staff, clean atmosphere, and wonderful services!

Sabrina Milam

Professional and super friendly. Highly recommend!!

Jonathan Lasure

Karen and staff were very professional.. Will be coming back soon...

Elsa Colston

I looked at pricing and it is very reasonable!

Missy Tomblin-LAMM

Very professional and great atmosphere highly recommend

Shelley Hall

The massage was amazing!

Crystal Elmore

Great prices! Awesome staff!

Alexa Adams Artistry

Such a clean, cheerful, and professional environment!

Thomas Blankenship

Great massage therapists!

Tara M

I get my nails done there

Vanessa Brown

Love my brows

Elaine Daniels

Greatest Spa in Charleston, Wv

Michael Taliaferro

Great place and great people

April Sigmon

Excellent service

Casseylynn Pettry

Love this place

Sharon Burnside

Awesome place!

Ebony Hairston

I love this place

Robert Craigo

Grate.spray.tan

Barry HUFFSTUTLER

Just lefted their salon loved what was done to my hair. Was kind of scared about the cost but it was worth it. Makes it worth the cost when they finish and you like it. Will be back.

Alexandra Flores

Received a pedicure and multiple waxing services multiple times and have always been more than pleased with the results! Staff is friendly and inviting upon entry. Excellent pedicure and foot care after the winter months.

Lindsay Clark

Loved these ladies and the services they provide! I could not have asked for a better experience.

Patricia Landers

Very courteous group of people making it a pleasureable experience. The atmosphere was relaxing even though they are remodeling it was clean. Would totally go again and recommend it to my friends.

Janet Mize

We did a couples massage. Women were nice but the massage was not therapeutic. The building has great potential but felt pretty dirty.

Jennifer Fields

Love Serendipity and their staff. Their service always exceeds my expectations. I am always taken back at my scheduled appointment time and never have to wait. My stylist always discusses what I want and the price up front which is a great plus!

DigginForPennies

Well guys I enjoy leaving reviews when you are spending quite a bit of money. I spent 350$ which includes a 20$ tip. My wife and I got a deep tissue massage which was amazing I enjoy it immensely and so did my wife. The women that did it were nothing short of professional and friendly. Afterwards we got a couples body wrap which I didn’t see too much value to that because you are essentially covered up with aluminum. It was comfortable enough to sleep but moving on. The next thing that we did after an hour of laying there was getting this exfoliating scrub. It wasn’t bad it’s what you would expect but after that we got robes to go to the shower to rinse off and apply more of the scrub if we wanted which they supplied a generous amount to use. The robes weren’t the softest nor did they seem to have sizes beyond large. While showering I realized that the drain doesn’t seem to keep up with the flow of the water nor does it get too warm but I think the warmth can only get so hot because of the nature of this store. The bathrooms needed to have been swept and cleaned a bit better but it wasn’t that bad just small stuff. The shampoo that was provided tho did annoy me because of the cheap family dollar sticker stuck to it. When we came back we got back from our shower we have some jimmy john Samwhiches. After we were done eating we went to go get a pedicure and decided to skip on the manicure. All in all I enjoy the experience and would go back mainly for the massage but I think it was a bit over priced for how much I put down. Also side note they forgot to add the hot stones which weren’t an issue but the quoted price I got was 370$ and we had a little tiff at the end with Karen. After removing the hot stone and manicure which was 50$ apparently I was wrong to assume that the math would equal to 320$ instead I was told that it was gonna be 330$ because Karen didn’t want to argue math with me. I hope this review and guide helps someone decide to go here or not.

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