Reviews of Alaska Stove and Spa. (Spa) in Anchorage (Alaska).
Alaska Stove and Spa
2434 E 63rd Ave, Anchorage, AK 99507, United States
Description
Information of Alaska Stove and Spa, Spa in Anchorage (Alaska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Alaska Stove and Spa
Sunday
Closed
Monday
9 am–5:30 pm
Tuesday
9 am–5:30 pm
Wednesday
9 am–5:30 pm
Thursday
9 am–5:30 pm
Friday
9 am–5:30 pm
Saturday
Closed
Reviews of Alaska Stove and Spa
George Banks
I decided to build a sauna. Everyone at the store was extremely helpful throughout the process, answering many of my general questions even before I spent a dime. The Harvia products are fantastic and I could
not be happier with the stove and products that I purchased from Stove and Spa. They are very knowledgeable, and I really appreciated their expertise on many questions.
Doug Hamann
This is where I choose to buy my fireplaces and accessories from (and hopefully a hot tub too). They are friendly and knowledgeable with great line of products. Here are pictures of a few fireplaces, inserts and stoves I've done with products from Alaska Stove
Highly recommend!!
Scott Bergh
I bought a linear gas fireplace there mainly because I was impressed by Jeremy's depth of knowledge and experience. I have been back since to ask a question or two and he is a wealth of information. An excellent asset to know you can count on.
Dub Evans
I haven’t even bought anything here yet, but their service was awesome. Jeremy takes me through my issues and concerns with my current chimney system and pointed out some very simple fixes that likely saved me between $250-1250. Thanks! When I do purchase some new stove equipment, I’m heading here.
wendy wick
So thankful for this store! Jeremy is so knowledgeable and friendly. This is the second time he has helped me save my spa, time, money and overall headache. They had exactly what I needed product wise and great information that was much needed for maintenance.
Jason Martin
The fine people at Alaska Stove and Spa did everything they could to help me get a wood stove into my house. They assisted with design and materials needed. After sometime we learned from the Chimney Dr. that my current set could not support a stove. The high cost to retrofit prevent me from completing the project. Throughout the process they provided exceptional customer service and made sure the home was safe for use with a stove event if this meant loosing a sale. When I get the retrofit completed I will be back to get a stove from them.
Father John Nightingale
After I left my first review I was called by Alaska Stove and they apologized for not returning my calls and stated they were swamped and honestly trying to service their customers. They came out and provided maintenance on my fireplace and now all is well. I truly appreciate it.
I believe they need to simply communicate this to their customers so that we can hang in there with them. I like Alaska Stove that is their people and products. Until next time:)
Brian Lervold
I did not buy a thing. I went in needing help identifying and purchasing a part for an older gas fireplace.
Amazing service. Wasn't something they sold, but helped me find it.
Way over and above. Thank you, sincerely and if I'm ever in this market this will be my first stop.
Jeff Vanaman
So I am that guy that researches every minute detail and then asks 1000 questions because I want to be sure I am getting the best product. I have probably now spent several hours in this store asking questions about wood stoves and in particular the one I chose to buy and how to install it. I have also visited several other local locations. I will say had I not visited here first I would have been lost at every other place. I left feeling like I could dang near build one on my own. There was not a single detail about how it operated, how to install and pros v cons left unanswered. Of course I asked for the details and I think thats normal but never once did I feel rushed nor that my questions weren’t
important.
The only critique I could offer would be that they communicate a little bit better. I hadn't heard from them for a while after paying a significant amount for a stove. Come to find out it had to actually be manufactured and shipped. That is certainly understandable as it’s stove season but I’d rather have been made aware of that than had to call several weeks into it to find out it would be a few more weeks. And would have liked even more to have been updated as to when I could have expected it to arrive.
In my experience I felt like the staff member I consulted with each time (same one) wasn't afraid to discuss common problems, errors and erroneous expectations that have created bad experiences for endusers and installers on an individual basis. Lots of examples that had simple solutions. I have had my stove and parts for about a week now and have read up on all the installation instructions. With the instructions provided and the input from the staff I really think its gonna take less than a few hours.
I will post another review after the install and our first fire.
David Stinchcomb
I highly recommend Alaska Stove & Spa to take care of all your wood stove and chimney project needs. My experience with this company has been totally positive - they responded to my questions with useful suggestions about my project design, and then promptly filled the order for the materials I needed.
Shasta Happs
Very informative on the products they carry and take the time to make sure your getting what you need. Excellent customer service! And they stand by thier word!!!
Matt B
Super disappointed with their knowledge level when I bought stovepipe from them. However prices were good and they had a decent amount in stock.
Dreana Taylor
I need to buy my woodstove here! Ugh, I need more money to purchase all my needs for my home!
Jarad Carter
They are very helpful and friendly and know their stuff when it comes to wood stoves.
Dale Lynn
Awesome costumer service and hands down the best place to by a stove or insert in town. Very intelligent and helpful staff
William Blake
Anything you need to know about stoves, firearms and winning the lottery - find Jeremy. He knows his stuff.
willis tapscott
Alittle pricey great products wonderful selection.
Rikeem Williams
very helpful abd frendly staff
a mac
They know the business inside and out
Jim McCaffrey
Excellent service.
Thomasina Andersen
Melissa Loukides