Reviews of Burger 21 - New Tampa. (Restaurant) in Tampa (Florida).

Burger 21 - New Tampa

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332 Comments

Restaurant

Hamburger restaurant

20304 Trout Creek Dr, Tampa, FL 33647, United States

Description

Information of Burger 21 - New Tampa, Restaurant in Tampa (Florida)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

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Open hours of Burger 21 - New Tampa

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Reviews of Burger 21 - New Tampa

Tom Newell

Great place. Staff were all very friendly and all displayed excellent customer service. Food tasted great, filling. Lots of neat menu items that we would like to try sometime again next time we're craving real burgers!

nishant narula

For Friday night dinner we were looking for a spot to have sandwich and fries. Since we had already tried Burger 21 before we decided to go to the restaurant to get the togo order. By browsing through the menu we ordered Crispy Chicken Sandwich and Sweet Potato Fries. The restaurant took 10-15 minutes to get our order ready. The food was hot and freshly made. We loved both our sandwich and fries. We loved our food and it was delicious.

Noel Harris

Food was tasty, quite expensive for the amount you get, but tasty nonetheless. 2 fountain drinks, 2 burgers and we split an order french fries and it ran us a little over $32.

Bryce Swiger

Greta experience overall I really enjoyed my double cheesy plain just the way that I like my burgers it was cooked medium rare and was very juicy and flavourful I can’t wait to come back every cheesy Wednesday it’s 7 dollars burgers and fries. One of the best deals around here for better quality meat and we can’t forget about the milk shakes the banana one is great and would highly recommend to anyone wanting to try one. They also include real bananas in the shake and sometime they toast it with a dab torch which is cool to watch. The store was very nice and clean everyone super friendly and knew what they were doing although the ketchup and sauce cups are quite small they do give you two but could just do one bigger one I believe. Great experience overall and would highly recommend to anyone in the area

DJ Kingston

Despite being busy due to it being Friday night, my whole group (consisting of around 20 people), got their meals in a quick, timely manner, and served correctly. Dessert was great too, and a big reccomendation is the Burger 21 app, which rewards you with loyalty points, gives discounts and bonus cash. It's super easy to use as well. All in all, great experience.

Lianna L Le Blanc

Had the cheese burger combo and hubby had the buffalo chicken burger. A little pricey but oh my goodness, the food is good! And the service is first rate. We didn't even know this place existed but we will definitely be back for more.

Dan Mayer

First time ever trying it. Had the tex mex burger I think it was called and it was awesome! The guy that took our order was really helpful too, didn't catch his name but he seemed like the real deal and a valuable employee. Hopefully the manager or owner sees this and checks the schedule so he gets recognized for his great customer service. Loved the variety of sauces too. Will definitely be back and hopefully soon

Shawn Allen

We arrived with only 6 minutes until close and they were very polite and didn't even appear to be put out. We are taking it home (45 minutes away) to eat, but tasted everything and it's all great! Kudos on great food AND customer service - best we've had since we got into the area two weeks ago.

X B

100% Angus cook to your taste. It's doesn't get any better than this. For me it's always well done but it was still juicy. Fries are thin cut, crispy and not oily or salty. They also have seasonal shakes aside regular ones.

Jim isF

Great Burger 21! Staff was very courteous, checked a few times to make sure we had everything we needed, mask optional, food was great & we’ll definitely be back! Thanks guys, The Smith’s

Domonique Wade

Adarius really set the tone for us and provided excellent customer service. The food was awesome, so complements to the chef. I will definitely be coming back. The staff is super courteous! 20304 Trout Creek Dr Tampa, FL 33647

Ed Fernan

$3.09 for this amount of fries is preposterous , I ate like 6 fries before the pic so I'm trying to give them some credit..everything has gone up is not an excuse, come on guys fries is the cheapest thing you can get.... quality of burger was good ,customer service was good... 65$ in food when for that you can go anywhere else and get more for your money. Even 5 guys has more flavor and is not so expensive. I know ppl would say then go somewhere else. so I will 😀

Eva Maro

The best spicy 🍔is the Burger 21 Cinco burger!! It really hit different in the best possible way… 😋 Service a bit slow cause it’s not a BK or McD but 💯 worth the wait! Awesome post ⚽️ takeout! 🙌🏾 …

octagon doctor

Great burgers 🍔 and shakes. If you want a step up from the regular fast food joints. This Is the place. I recommend the black and blue cheese burger and a chocolate shake.

Angela Jones

I read the reviews and wanted a GREAT burger and that's what I got fries were cut very thin but tasted good!! VERY PLEASED WITH SERVICE. All the way from Boston MA! NOT DISAPPOINTED

Amber Aaron

Food was ok. Had to ask 3 different times to two different people to get sauce. The floors are extremely greasy, the tables and my shoes were sliding on the floor.

Kennedy Sharpe

Customer service is A1, would come back! I would recommend to a friend, food is yummy in my tummy. Family friendly and clean.

Branimir Damjanovic

They have the best milk shake I’ve ever had in my life!!! It’s the chocolate hazelnut shake. They put toasted marshmallows on top too!! Their burgers are very unique! I usually get the loaded spud burger. They always have seasonal items on their menu as well so you can always try something new! You have to try them out!

Tes Bauer

First visit: used $5 coupon. Cheesy burger, medium cooked:$7.49. Cheesy bacon burger: 8.49. Loved the sharable onion strings. Burgers were and juicy. juicy. Would appreciate prices on FB. Easily read. Appreciated seeing wait staff actually cleaning tables between customers. We'll be back!

Brad H

Burgers are pretty good but not worth what they cost. You can find much better gourmet burgers for the same price elsewhere. If they had some sort of deal on or started doing set meals for a reasonable price I'd go back. Or even if they made the place feel like gourmet burger restaurant, I'd go back. As it is though, they are good burgers and the restaurant is OK but just too much money for this level of food quality and venue.

Ray Solomon

OMG! No pun intended! This was one of the best double stacked burgers I've ever had. I added a poached egg....just because. I am so glad I did as it enhanced an already great tasting burger. Concerned it may not be filling enough? Trust me, it is! If you haven't tried the OMG burger yet, it's a must order.

Elegant Improvements

Chicken strips r off the chain.. But burger was not the best to much garlic n burgers taste like frozen... for 38$ for 2 burgers n chk meal. not the best but will come back 1 more time. want to try the shakes

Drew Ludwick

Received a salad without dressing. Went to register to ask for some on the side. She added it to my existing order, and still waiting 5 minutes later. Why couldn't the girl at the register run back and grab me some??? Weird wat to do customer service. Salad looks really good though... Can't wait to eat it.

Sarah Shea

Amazing service, best burgers I’ve had!

Seth A. Whitehurst (S.A.W.)

I placed an online order. I didnt realize till i got home that i was missing some items. I went back and the manager, Chris, was extremely professional and courteous. He went above and beyond to make it right. Awesome job Chris! That's how you manage a business!

MH

I like the burgers here. They are on the pricier side of burgers...the meat was basic. Not the thickness as displayed in the pictures. I only did the #1 101. Almost $7 and no fries or drink included. Sauces are worth trying! We did the shareable French fries which was good for 2 people. I definitely like their fries.

Lily B.

The burgers are really good. I especially love the burger 21 sauce and the ragin cajun sauce!

Druci Diaz

Had the impossible burger. Great taste. Just don't think that a Patty with a piece of cheese and two slices of skinny bacon warrant a cost of $12 and the $4 for a small side on onion strings. The banana foster milkshake was good but $6? My daughter had a BBQ Bacon Burger and sweet potatoe fries with a soda. Grand total $44. Just not worth the money. The quality and taste where there but I've had better for way less. By the way it was for lunch!

Danielle R

Burger was so salty! I couldn’t even eat more than a few bites. Other than that, it was good.

Neal Tucker

Love the shakes. I've never had their food. The guy working the shake counter could've had a bit more sense of urgency, and worked one order at a time. I shouldn't be getting my shakes at the same time the FIVE shakes behind me are done? Gimme mine... THEN YOU should work the next order!! That's terrible!!

Laurie Halperin

I came upon this Burger 21 because I had been getting some work done at Christian Brothers and they had given me a coupon for a sandwich. (So glad that they did!) I liked it right away and have been back several times since, as well as brought a friend. I love the atmosphere, it's original, relaxed & comfortable. Most importantly to me, they're impeccably CLEAN... (I'm very fussy about that & if I see anything that even remotely hints to me that an eating establishment ISN'T clean, I'm leaving and not returning.) I like the little details like the sauce bar, the fact that they bring your food out to you when it's ready, and that you can eat inside or outside and most importantly... THE FOOD.... (what I have had so far...) has been DELICIOUS! The menu is awesome, it has something for everyone... great side choices, (love the shoestring onion rings) and they even have floats & shakes! Their sandwiches may cost a few dollars more than other sandwich establishments, but in my opinion they're totally worth it because you can TASTE that they're FRESH and truly hand CRAFTED. I had the Shroom burger 1st and loved it - I don't even eat beef much these days but this one made me CRAVE going back when I DO want a burger .... This visit, I got brave and tried "The Ahi Tuna" -- I have to admit I was apprehensive... I LOVE sushi and especially Tuna, but it HAS to be fresh!! I was NOT disappointed!! In fact it looked so amazing when I got it that I nearly forgot I was going to take pictures before I ate it to review them... (So you can see that my photo had a few bites before I remembered to snap the pics! sorry :-O) It was Fan.tas.tic! No lie. If you like Ahi you MUST try this sandwich... My lunch companion had the Black & Bleu with "Half and Half fries" (regular and sweet potato) - she loved hers as well (we've been back a few times) Just writing this is making me want to go for lunch. #smh Where are they hiding those coupons? ツ

N

The burger was good the sweet potato fries were so-so. $7 for a shared fry was a bit expensive for sub par taste.

Dillon Johnson

Nalani Had amazing customer service and the shroom burger was amazing. When I first came here the service was slow and the customer service wasn’t that good. Now that’s changed for the better.

WowAnotherIdiot

went to burger 21 today, i had a great experience, and the cashier was really nice, hopefully him and other employees like him get a raise. the food was great, i will be returning again :)

Deanna Francey

The Wednesday special was good deal. Burger and fries for 6.99. My kids loved it. I wasn't real impressed with the taste though. Also, we ordered curbside and had to go in to get it as they never brought it out or notified us so it sat there probably at least 15 min, that's if it was done on time they quoted. I may give them another chance but it isn't my top pick.

Marie Vaughn

Food was amazing the hamburger was good quality I recommend over 5 guys

Paul Casebolt

Burgers were fantastic. Well-cooked. The milkshakes were less impressive. We got them to go drink on the way home and they were too thick to drink through the straw. Mine was not mixed well (Cookies and Cream) with a huge scoop of ice cream sitting in the bottom of the cup. Plus it took a long time to get them. We'd go back for the burgers. Probably never milkshakes again.

Rob LeBrun

The special Gryo Burger has so much potential. Fresh tomatoes and cucumbers, seasoned burger and soft bun. The tatziki sauce was very light, a very thin layer on the bun. The overall burger was dry and we asked for more Tatziki. The nice kid came back and said that it would be an Upcharge for more sauce. That's good to know when we order it, but are you really going to charge me 50 cents in a separate transaction after I'm eating? I explained that it is very dry and he said he would talk to the manager. The manager waited until after we were done to visit. He said that is the recipe and there was nothing he could do about it. I explained that the burger was dry and he said that he heard that often. So why not just give a small 2oz ramekin of tatziki to make us happy? No, he shrugged his shoulders and said that his bosses told him to charge for everything. So all the sauce options are free when you order (BBQ, Thai chili ketchup, etc) up front, but they will charge you at your table for tatziki. Mr District manager.... this is not good training. An otherwise great meal left us unhappy because of a manager taking too long to visit the table, and not giving him the authority to make a guest happy by correcting a common issue by giving extra tatziki sauce to a guest so they can finish their burger.

Andy Trujeque

My family had a great experience on Wednesday (1/5) at Burger 21 in New Tampa. Our burgers, chicken tenders, and fries we prepared perfectly by Brandon and the service we received from Jack was outstanding. Jack brought our food out hot and timely and supplied our table with the delicious chipotle Mayo. We like the cheesy burger and fries special and will continue to frequent this restaurant. Thank you so much! Andy Trujeque

Billy Vance

Came highly recommended. Service was good. It is a place your order and food is delivered to your table place. The food came out in a reasonable amount of time. I had a salad with chicken, my wife had a burger with fries. Food was good not great. The hand dipped peach shake was way to thin. Must have added too much milk. Biggest complaint was prices. $30.00! We had water to drink. Won't be back.

Big Baby

Burger 21. I think the 21 stands for the per person cost of a meal here. Seriously, it's decent burgers and fries but no better or worse than Wendy's, McDonald's etc., yet the prices are much much higher. Maybe we're paying for all the various available menu items to be in stock? Idk, but after spending like $50 for three sandwiches drinks and a sharable French fries order, I'll go to 5 Guys with that kinda money and get a lot more quantity and quality burger debauchery. I gave it 3 stars because the service was GREAT. Sorry B21, but there's an inflation going on here, and ur selling Disney price/value meals.

Danita

My first time ordering from 21 Burger and everything was perfect! The cheesy sliders with the King Hawaiian rolls are very delicious! I wanted something a bit sweet and these did not disappoint. And the chipotle mayo and barbecue sauce, in addition to the sliders, added a bit of spicy and smoky goodness. Magnificent!👌🏾☺️ So lovely and delightful that I didn’t want it to end, but it did. There’s competition now that might overturn my favorite burger place. 🙊 Try 21 Burger! ☺️

Jose A Torres Burgos

Tasty hamburgers, good price, a large portion of meat.

Erika Faulk

Did the Wednesday $6.99 deal, a cheesy hamburger with fries (or onion strings or half/half). Basically you get the fries for free at that price because that burger solo is normally that price. It took about 8 minutes for our order to be ready. We took it home (live about 5 minutes away). I suggest if hot food is important, eat in. The fries didn't retain their heat. The burger was warmer. Staff are currently wearing masks. I saw no table cleaning by staff in between but that's only because, I believe, only one table emptied while wee were there so can't say what they do.

Cassidy

Monday my boyfriend and I ate here for dinner after deciding we didn't really want greasy five guys burgers but something different. We were a bit hesitant as we had never had their food and tend to drive by this place all the time. But WOW from the food to the customer service this place is a TEN. The first thing i noticed is that the restaurant was well staffed. I picked a booth while my boyfriend ordered and noticed every table I contemplated was clean, sounds silly but it was refreshing considering the grimey conditions some other places keep their dining room in. The food took about five minutes and was delivered to our table by a really pleasant young man. BUT make no mistake MIKE WAS THE STAR OF THE SHOW!!! He wowed us by checking in, asking if we needed anything, and treating us like family, always keeping a great big smile (I noticed he also kept this energy with his teammates). Definitely going to make this our regular American fanfare spot. :)

shellisha mallette

We came here for lunch and we all thought the food was delicious! It came out pretty fast too. The staff were very kind and helpful.

Janna Rolfe

I love all the burgers at Burger 21, their fries are also yummy. My absolute favorite is mushroom burger, it is delicious! They seem clean and safe during the pandemic so you can have great burger and fries!

Tylene Headley

**EDIT** To my surprise, the GM called on a Saturday and made this right! She was very professional and apologetic. I am pleased with their response. **UPDATE** I don't know what has happened but every time I order for curbside pickup, there is an issue. The instructions are to pull in and text and they come out with your order. That doesn't work so I end up calling and waiting for them to bring it out. This last time, the fries were cold and there were no sauces. This is so disappointing, especially after you spend $40+tip. I called and spoke to a manager who offered to credit the fries. It has been two weeks and still no credit. I have since left feedback on the app and feedback on the survey and no one has responded. Just check your order before you leave or find another burger place. Not just burgers. Good menu options including specialty burgers (shrimp, Thai, turkey, black bean) as well as chicken and dogs. Love the fries. Get your own fountain drink (Coke products). Milkshakes and malts are good too. Prompt service.

Latoshia Tolbert

Although I like this location the service at this location needs to improve regarding Togo orders. 7 times out of 10 the ppl preparing the orders in the back do not pay attention to the order details. Whenever I visit I have to check my order before leaving to make sure my order is correct. Like today my husband ordered me the impossible burger and I asked them add mustard, ketchup and cheddar. When the burger was delivered it was missing the cheese. Thanks goodness my husband is trained to look over our order before leaving. 🙄🙄 It’s soooooooooooooo annoying that we can’t even count on ppl to do the job they are paid to do. It’s easy for me say “I won’t visit this store anymore” but I guess it’s to much to hold the ppl who work there accountable. I’ve experienced issues has occurred with my orders for the last 2 years.

marcus smith

Very clean establishment. What I like about this place is that they have so many different options. You are likely to find the burger that you were craving here. They also have chicken and turkey burgers. If you don't want bread, try one of the salads or go bun less. They have a couple of hot dog and chicken tender options as well; not to mention the different shakes! We tried the patty melt and black and bleu burgers and shared fries with the cheese and ale sauce. Both the melt and burger were good, decent size and satisfying. Not the best burger you'll ever eat but a good burger sure to satisfy your craving. The fries with the cheese and ale sauce were excellent and my favorite thing I ate there. Why I gave it a 4- we were not given the option of how we liked our burger cooked. While I can eat a burger medium, my wife likes it well done. I honestly didn't think anything of it because I assumed the burgers were cooked uniform (like at a 5 guys), but when we got the burgers and noticed it was pink, I did think it was strange that we weren't asked how we preferred the temperature on the meat. Either way, we both ate our burgers and thought the flavor was fine.

Christine L

First time eating here. Nice staff, food came out pretty fast. Burger was pretty good and worth eating again. Only reason I didn’t give it a 5 is because I’ve had better burgers.

Bryan Dicecco

This place has solid burgers, but the price is a little much for what you get. It's very basic, you walk to the counter and order your burger, go to the fountain drink station to get your drink, and then sit down and wait for your food to be brought to you. Service was about 5 to 10 minutes after order, and they bring you whatever sauce you ask for. One of the reasons I gave it 3 stars besides the price being a little high, is it wasn't very clean. There was food on the floor, the table hadn't been wiped down, and the baskets they brought the burgers in were old and beat-up with rust showing on them. There was wax paper in the basket, but still they should be replaced long before they look like they did.

Brigid Mirando

We’ve ordered to go a handful of times, because they’re both GF AND vegetarian friendly - which is surprisingly difficult to find. Typically, we feel confident that this isn’t a problem. While it isn’t a big deal, our burger boxes were labeled incorrectly - since technically our lettuce wrap bun is GF, and the other bun was definitely GF as requested, it was a quick switch. Unfortunately, tonight’s order was most concerning, not because of a bun, but because we ordered two shakes - one peach and the other chocolate peanut butter. We got to the bottom of the peach shake to find two peanut butter cups! Thankfully, neither of us have an allergy. Eek! Wednesday has a good meal deal, so my guess is they were busy, and potentially understaffed. I hope it’s a one time thing. Masks are worn by (most) staff correctly and the new car pickup option is nice! Overall, we enjoy this place, and will likely be back.

Gideon Schnog

Great local burgers. Unlike many places, their burgers have a more unique flavor thanks to their sause options and meat. Service can sometimes be a bit slow, but it's ok. The shakes are pretty good too.

Danielle Dubois

This was the best burger place we have been to since moving to Florida. So many choices. Tuesday prices are great. Excellent quality. Fun atmosphere. The staff had incredible customer service. So many different sauce choices that you can get yourself. Quick delivery of the food. And the place was so clean. My entire family left beyond happy and will definitely be back.

Dana Hewitt

As a gluten free person, I visit Burger 21 frequently for their delicious gluten free burgers and shakes, however today I ordered a burger on a gluten free bun and I received the order and ate unknowingly ate a gluten bun as they didn’t put a gluten free bun on my burger. Now I will be sick and vomiting for hours and am very disappointed with my experience today though they are usually very great about accommodating gf allergies.

Matthew Chen

Burgers are really good and I really love the Thai ketchup. They have a variety of selections for burgers. The fries are crisp and with their assortment of sauces I think it’s really good. Shakes are what you would expect and they have some creative signature ones too. My only issue and the reason I give them 3 stars is because they don’t train everyone to make shakes so this poor girl who was suppose to be out at 7 is still working here making a bunch of shakes (it’s currently 8:40pm). She’s the only one here so shakes are coming out slowly but still train your staff to do everything.

Connor Hughes

Took the wife and Kid. Burgers were amazing, both sweet potato and regular fries were very good. And my son definitely seemed pretty fond of the chicken tenders. They've also got a sauce bar which is pretty cool, lots of different condiments from ketchup to toasted marshmallow sauce . All in all a great place for lunch!

Amy B

Love, love, love this place!! Every time we are in the area, we are sure to stop and get a burger, fried and shake. The burgers are always fresh and loaded with toppings. The fried come out hot and are good dipped in the ale cheese. The shakes are thick and delicious! I would highly recommend this place to anyone. 😁 …

Matthew Christopher

This place ROCKS! They seriously have some of the best Burgers in the area! Yes it’s a bit pricey but it’s honestly worth every penny. The sauces are also super yummy as well. Employees are all nice and customer service friendly. I love Burger 21’s reward program as well! Give this place a go!

Rebecca Lucas

Great burgers. Gluten free buns available

Darrell Hayes

Nice food and nostalgic atmosphere. A hidden gem on strip of restaurants.

J.D Mcglon

Yuuuummmm very good burger. Although I was not completely happy because they forgot to bring me order of sweet potato fries so 🤷...That's the whole point of burger and fries🥺😥😢😭... But I have to be honest the Burger was so good I wanted another 1,2,3 maybe w/sweet potatoes 🍟perhaps???? …

Brandon Steele

Lovely sauce bar that is one of the highlights of this burger joint. Furthermore, the fries are delicious, especially when fresh and paired with some delicious toasted marshmallow or Thai ketchup sauce. Of course the burgers are am excellent highlight as well. If you are looking for a vegetarian burger, this is one of the spots you can find them in, as they feature a yummy black bean burgers as well as their own version of an impossible burger.

Seth Bohannon

Great burgers! There are no less than 5 burger joints within half a mile of here and we always choose here. Always cooked perfectly, juicy patties and fresh toppings. Fries are good, I'm glad they changed to smaller portions.

Elizabeth Riegel

Johnathan was great he welcomed us and was great at his job. We have a gluten allergy and he was so great at explaining the process. We enjoyed the food and shake

larry baldwin

I found out that on Wednesday they do $7.99 burger and fries.

Charles Eldredge

Overpriced burgers that are good, but not great. Horrible skinny fries that are cold almost immediately (like Steak n Shake or PDQ). Overpriced shakes. They have a bunch of sauces, but not many of them are any good. Not much else. Maloney's Irish Pub just up the street has excellent burgers that are bigger and juicier, excellent fries, and their prices are much better than B21. In fact, I was surprised at how good all the food is... and consistently good.

Debra Palmer

Been a big B21 fan since the first time I had their Monterey Chicken Bruger and Sweet Potato Fries with Chipotle Mayo Dipping Sauce. Cheesy Wednesday is a great deal with a delicious Cheesy Burger and Fries with the Thai Ketchup. Last visit I had the special Caprese Chicken Burger, another winner. Shakes are excellent as well.

T Fred

Reasonable prices, delicious burgers and salads!

Rick Scott

Great spot for a great burger! They have a lot of options and I chose the Black N Blue burger. I love how they ask how you want the burger to be cooked. I chose medium and it was perfect. Great spot for families or just to catch a quick bite with friends.

Cynthia Lai

Didn't expect to like their food as much as I did, but it's definitely somewhere I need to go back to! The person who took our order was incredibly friendly and helpful, and the burgers were just absolutely amazing. It made me want to go back for more even though I was stuffed!

Diva Renovation

On Friday a friend and stopped in for lunch. The service was tremendous... Service from there GM on down. They were friendly , accommodating and patient. My friend is breast feeding and her baby has food allergies. They went out the way to make sure what they were serving her was allergen free. The entire team was helpful. And even better, they were young and with all the craziness, did not get an attitude. Oh, I forgot to say the food was very fresh and delicious. Go by there for the experience.

Justin Hill

Been here a few times. The food is great, the service and cashiers can be hit or miss but they aren’t rude or anything. Had a few small issues with my order this time, but Dale was exceptional in service and moved quick to save the day. That kid deserves a raise... he has a good amount of awareness and seemed to be holding everything together. Thanks Dale you rock!!

Alex

This is the second Burger 21 I have visited and the food is still so tasty. This location has great employees. As an added bonus, I was even able to purchase some of their signature 21 sauce. Whenever I'm in the area of one of these restaurants, I will definitely be ordering food here

Tony Neuger

The food is great...when it all comes together for this store. Consistency is key for these elevated burgers. This New Tampa store needs more attention to detail. The staff are attentive and friendly, but it's no comparison between what I came to understand is the 'test kitchen' on Dale Mabry (favorite peeps) or even West Chase when it comes to experience. Coming from living in Carrollwood prior, I hope this store starts to improve now that this is our location. Every time we go, the food is good, but something is off. It takes 10min for my shake to show up, someone ordering after me gets theirs first?? Or the food comes out, but the fries don't. Tonight my TexMex haystack had no haystack and they came back and told me it was because there was so little fried onions ready. Why would you tell me that instead of dropping more in the frier and making that amazing burger how it's supposed to be. New Tampa B21 - You guys CAN do this right The menu rocks.

D P

Great Burgers and Milkshakes was impressed on how good the food was here. Liked the fries and sweet potato fries combination as a side with the burger wish more burger chains would do that it was good. The milkshakes were very good thick and creamy just what a milkshake should be. It's been along time since I visited a Burger 21 and I sure don't remember it being this good but will definality return here more often.

Google User

Really great burgers, sides, shakes and customer service. We've tried a lot of the burger joints in the area and this is our favorite place to go. The burgers are consistently tasty, but even the other items like the chicken sandwiches, hotdogs, and tenders are delicious. Their shakes are creative and delicious. We've really been impressed by the customer service as well. We invited a large group of our friends (12 people) and everyone was happy with their food. Lol, kind of an impressive feat these days. The black & Bleu burger is my favorite along with the half and half shareable fries. It's a great concept because you get half sweet potato & half regular fries so you don't have to pick just one. I'd definitely recommend you visit this place if you like a good burger and fry combo.

Niki Bradshaw-Cole

Did NOT like the Monterey Chicken at all.. I guess that's why you don't order chicken at a hamburger joint!! The chicken was literally a patty and not an actual piece of chicken. Everyone who ordered a burger seemed to be satisfied, except that the fries were cold. Nothing special about this place, just different styles of hamburgers.

Ashley

One of my favorite local burger joints. Shakes are outta this world. Speciality burgers are always delicious and their fry sauce bar and sweet potato fries are so tasty. I did, however, knock off a star because recently they’ve been getting our orders wrong. They always fix it but it’s become an annoyance. Definitely the best choice for a burger in the WC/NT area.

Carissa Henriques

The burgers were absolutely amazing. Had the text mex burger and it was to die for. Beware of the raw jalapenos cuz they are SPICY but I love spicy personally. Sweet potato fries were Krispy and delicious. Two people took care of us. Kylie and Parker and they were very helpful and welcoming. They really were the icing on the cake for our wonderful experience.

Matthew L

Was kind of skeptical of this place due to the varying reviews. Had to walk up to Auto Zone to grab a few parts while working on the car and decided to give it a whirl. Had the Black & Bleu Burger (#9). The burger was perfectly cooked with fresh toppings. Staff was pleasant and friendly. Would definitely visit again!

Brian Acken

Been coming here for a few years now since it opened, extremely good food I usually enjoy the Buffalo Chicken sandwhich when I visit. I gave it 4 of 5 stars because the prices are extremely high, you'll be spending at least 10-12$ for a burger, fries and a drink. I also happen to know that they under pay their workers starting them at a server's salary that works off tips, but once you visit you'll see that you do not have a server and while your receipt will ask for a tip you will not feel inclined to do so because the ordering process is similar to what you would find in a McDonald's.

B C Florida

One of the best burger spots in New Tampa, and the best shake I've ever had (espresso bean shake). Located on the often traveled Bruce B Downs with lots of competition around, they have to be great and 8.5 times out of 10 they are. The staff is very helpful and friendly. One of the cooks doesn't know a "well done" burger which is acceptable unless you're a burger joint. I'll be coming back though

Medhat Ammar

It sucks because the food is actually really good, just not paying attention to detail. The cook took care of it, but time was wasted, only if they got it right they would’ve gotten 5 stars. Will be trying them again soon.

Nathaniel Denson

Love this place. Customer service is always amazing. Fries and Thai ketchup are really good.

Gene Estep

Great food. Ordered on line. Estimated food ready time was off by double. Said ready in ten minutes and took more than 20. Gave me a Togo chocolate milk for my kids meal when I got there so that say it for at least the ten minutes when I got there. The sanitary half straw wrapper was pushed down. Also too pricey.

John Potts

These folks only do burgers and they do it well. Great selection, good prices, friendly and attentive staff. Order your own your way, you won't be disappointed. And consider their ice cream & shakes too. Had a banana foster shake, they carmelized the banana with a torch, was just amazing.

Sharlean Driggins

Still can't stand their fried...I mean a poor imitation of what fries are ment to be. Now that's off my chest...the burgers are really good and love the sauces. To bad they request tips for staff upfront and not after (some deserve more while others....). Oh and trying to cover the straws they call fries up with chili won't help. Great shakes as well. Shrimp burger was very tasty and if you are like me and don't like spicy food, just as for the "spicy sauce" on the side or off. They will work with you. Could have gotten 5/5 stars if not for the fries. Ok I'm done no more about their fried. Good burger.

Joshua Lindsay

I've been here a few times now. Not my favorite burger place, but it's good. Tl;dr I wanted more of the burger I had this time. This time I had the Spicy Thai Shrimp burger without the sriracha (as separate from the sriracha aioli, which I did have). I don't think there was anything particularly "Thai" about it, but I liked it. The shrimp patty was described by a friend as being like a crab cake. But after I finished it, I wanted more.

Mishel Marler

The service was very good. The staff was very friendly and attentive. The food was delicious!

Monty Othman

A great little date spot to grab good burgers. Reminded me a lot of Smash Burger back home! A little pricey but the portions were super filling, making it worth it. The staff was super friendly! Hope to visit again soon!

Adolfo Jose Pavan Roger

A Great experience, and the Best service of New Tampa is for Jonathan. Thanks again

Sahil S

Had the Monterey Chicken burger here and it was delicious. Possibly one of the best tasting and juiciest chicken burger I have had anywhere.

Michele Ritter-Ellwood

We went to Burger 21 over a week ago, and I am still amazed at what a pleasant experience we had! From the time we walked in, to departure, every staff member was kind and friendly...in a warm way - not fake or forced. The young guy at the order desk could not have been kinder or more patient. Then, after we found our table, a gentleman actually came over to wash it, to ensure cleanliness, and apologized for not having it ready for us. When's the last time that happened anywhere else? Our burgers we're very good, and we'll definitely be back. More than anything, their people make this place special. It's sad that we've gotten used to poor service, so when someone gets it right, they are truly a standout.

Jeremy Tate

I think I may have found my favorite burger joint here in Tampa. Excellent burger and sweet potato fries; even better customer service.

Christopher Nichols

With all the burger restaurants out there, you think you'd have seen it all by now.. but Burger 21 really sets 'em apart! I love this restaurant and this location in particular! Their burgers are very unique and ALWAYS tasty. Service here has always been great and I have never waited too long for my food. On top of it all, it's pretty clean compared to the Dale Mabry location. If you're looking to try the fresh new burger joint on the block, come check em out!

Sarah B

We used to LOVE getting their chicken Parm burger but they removed it from their menu. Their food is excellent, but would love to see that sandwich come back!

Mary Beth Brondyke

The turkey burger was very juicy and yummy. The spicy Burger did not have the kick that my husband had expected. This is one of our kids favorites places to stop. Our first time visiting was great.

Emily Murphy

By far the best place to get a burger!!! The staff is super friendly, dining area is always clean, and the food is fresh and tasty! Love the fries and milkshakes too.

lobna amara

I love the cashier who just served me and my family, she is amazing, kind, helpful and excellent customer service 👏 the cook came out with our hamburgers cooked to protection and he was so kind as well. Excellent food, the meat is so delicious and fresh. Thank you team❤we always come here …

Arlene Maguire

My daughter and son-in-law brought me there for my first time and it was great. Loved my burger.... cooked right to my request. Can't wait to go back again!

Jeannine Ramey

Always the best burgers in town.

Craig Grooms

Fantástic eatery !!! We looked for a new place to try and spotted this place.We wanted a salad for lunch and a salad is absolutely what we received.The salads would stand up to competition from almost any other restaurant that comes to mind,they were spot on and fresh!! We shared a shake that was in a class of its own as well.we purchased 3 things and were definitely pleased by all 3.the staff is great and very friendly. The restaurant is clean and the tastes that were provided are extraordinary. We will be back,and next time it will be for one of those delicious looking burgers and utilize that sauce bar which by the way is amazing in itself (toasted marshmallow sauce for dipping is amazing).Thank you Burger 21 for keeping focus on great service and aspiring to be the best with incredible flavor and flair.

My Lam

They have okay burgers and salads. The best I like about this place is their fries! Delicious! Also, I like their root beer floats and smoothies ❤️ Delicious! Recommend this place if you need a quick bite or going out to hang out with friends.

Andrew Coma Stegall

Nice clean place but staff forgot I was waiting for my order set it to the side and clocked out. I waited 15 to 20 mins longer then needed while my bag of food was in front of me and I nor rest of staff knew it

Aastha KC

Veggie black bean burger was amazing and loved the fries too , dont forge to try their spicy sauce too its really good ☺️☺️will definitely be going back

Clifford Brown Jr.

First impression was very positive! I had a Spicy Thai Shrimp Burger and knew after the first bite I'd be frequenting this establishment. The manager, Chris, was intent in insuring we had a pleasant experience and that is exactly what happened. I'll be returning sooner than later.

J Wright

Pretty pricey for two burgers and a shared fry.

James Rebel

Great customer service. They made a mistake with my burger. Chef apologized and made me another. No need to call a manager. I will be back.

Jason Torres

Great experience here. The decor was light and open, the service was good, the beer and cider was an unexpected surprise and the food and pricing was great. The sauce bar is a lot of fun (as has been stated here) and the shoestring fries were crispy and good. Baconburger was totally worth the eventual heart attack. My gf loved it too.

Chris McCray

This place instantly took the crown for my favorite burger joint years ago. I've been from West Coast to East, In N Out, Jack in the Box, Whattaburger, you name it. Burger21 is the best. Seasoned beef, tasty buns, all around quality ingredients make for a delicious visit every time, every order. I recommend... Everything

Jeffrey Edelman

Burger 21 has great burgers with very nice choices/flavors and fries. The sauce bar is nice along with a different area for the shakes. It makes it a modern look but with a look from the 50s or 60s diners.

Roger Gonzalez

Great food. I go here at least once a week. Friendly service as well. Burgers are great, Chicken Tender Tuesday is a great deal, and both the regular and sweet potatoe fries are perfect. A must visit place for the family or even by yourself!

A-Aron

Service was great but 4 out of 5 stars due to not having sauces out due to bogus "covid" reasons. Food was fantastic.

T G T

Love the juicy hamburgers, fresh toppings, and all of the unique dipping sauces for your fries and burgers. My wife says they have the best Black and Bleu Burger, and the OMG Burger is exactly what it says, so much juicy meat. Best burgers around, hands down! Update 01/2021: Their burgers are still the best around, but they changed the decor inside at the New Tampa location, and to tell you the truth, it is very bland. It use to be colorful, and the hand washing sink was fun. But now the fun sink is gone, replaced by a regular sink, and the colors and decor are gone. Behind the shake and ice cream bar, on the wall, is absolutely nothing but a big white wall now. Please Burger 21, bring some fun and life back to your indoor dining area!

Sue E.

Love this place. Food is always fresh. Love to order the lettuce bun.

Pam Shlachtman

The burgers and fries are very good and the sauce bar was fun. Timing was an issue; the fries came out well before the burgers, followed by the drinks and then the burgers. It would have been nice to have the fries at the same time. I would, however, eat there again and see if the fries could be served with the burgers.

Army-Vet Leo

I visited Burger 21 with my family for lunch. Our bacon cheeseburgers were delicious. Alicia Mishaw took our food order and everything was served exactly as we ordered it. She is the best. Also, manager on duty Chauncy made sure that everything was as expected. There are many burger places on Bruce B Downs. But Burger 21 is the best.

Tony Knott

Good service and plenty of fries. Would have upgraded to 5 stars but I was asked how would I like my burger cooked ( medium) and always cooked well done. It was still good but not as juicy as I liked.

Preethum Prithviraj

This place has Preethum good food with a fun environment and optional, contained outdoor seating. On a busy evening, parking may be a slight problem in this smaller plaza setting, but once you're in, it's pretty good. Retro music, shakes, sweet potatoes fries...burgers and hot dogs! Everything to enjoy and great with kids. Make sure to ask for crayon and coloring sheets. They typically run out at the desk but often find more in the back when asked.

Xiwei Ying (英希伟)

It was my first time, after loving the burgers at Burger Monger, I had to give this new local landmark a try. My wife had ordered the regular cheesy, and I went with the tuna. I was some what disappointed that my burger states "sriracha" hot sauce, and all I found was a sweet caramel sauce on my burger. Burgers were nice and big and flavorful, and SWEET POTATO FRIES! A big fan! Will check it out again!

Justin S.

Good burgers & filling... However, they seemed slightly undercooked & 1 person out of 3 did become sick later that night into the next day... I would go back, but if I am eating with anyone who has a weak stomach, I would probably go somewhere else, or confirm the burgers are cooked properly.

Michael Linquist

Always get amazing service at this burger 21! The employee and managers are great and I we come here just about everyday because we eat Paleo. The burgers are so delicious even without the bread, which is how we order it because Paleo. And the sweet potato fries are fantastic. 😀 …

Adam Maki

The burgers satiate ones appetite, however the fries are meager and frozen. Might I add that burger fye is a superior experience, since they have actual hand cut fries. I don't understand why you would make decent burgers, then shatter that with completely mediocre fast food level frozen fries.

Robert G.

They make great tasting burgers. The staff is very accommodating and helpful. I really like the sink they have out in the open for washing hands. Great idea!

Curtis Henry

Usually a good experience, but had to walk out before ordering, because you no longer carry the patty melt. Please reconsider. It was always worth the 10 mile drive from my house.

Isaac Dennett

I’ve always thought nothing beats a burger at home until I had the black and blue sliders here, delicious and fresh. Definitely recommend

Darcy Reagan

Stopped in here on a recent visit to Tampa for work. Best burger I have had in years and I travel internationally for work; I have tried a lot of burgers. I don't mind paying a higher price for quality food and quality customer service. This place has both! When I come back to the area, believe me that I will be eating at Burger 21 New Tampa again!

Marc

Hamburgers were actually pretty good, cashiers don't know what kind of salad dressing they carry, orders came mixed up. Sweet potatoe fries were cold. Like the wheat and wrap options though.

James Endress

I thing the burgers and fries are great here. Free fries on Mondays. One caveat, for my tastes, then tend to undercook their meat. This is hamburger, not steak, so I think it prudent to order the burgers well done.

Missy Perreault

Delicious burgers and cheese ale sauce is amazing!! We had the cookie dessert last time there and it was sinfully good. Only complaint is it is very pricey.

Alexandra Brandriff

Great food and service is always great!

Dean Turetsky

Burgers here are juicy and delicious. There's plenty of variety as to what you can order, as their name implies. Their fries are thin and not too oily which is rare. I highly recommend their hazelnut chocolate shake.

Dr Sonja Gasque

Friendly and prompt service. Very good tasting burger and excellent fries!

Jason Fowler

Very cool atmosphere. The sweet potato fries and sauces are unique additions. Notably, the toasted marshmallow and apple cider sauces. Thoroughly enjoyed my burger too.

Cheryl Ferry

My family loves this place! Excellent burgers and amazing sweet potato fries! My kids love the grilled cheese and chicken. Quick service And always tastes great!

Dariel Ruiz

Awesome burgers, I especially like their spicy chicken burger. Can't go wrong!

Jessica story

Great atmosphere . Chicken Tenders are delicious! Don't go here for the burgers they are gross and a soggy mess. They taste like water. The meat if that's what you call it is horrible.

Salvador Bou

Definitely one of the best burgers I've ever had (and I'm a burger snob). I've been to every place known for burgers in the Tampa area, and this is the best. My 2 personal favorites are the Spud Burger and the BBQ. Rivals my favorites from around the world.

Ashley B

The burgers here are great! Their prices are a little on the high side, and we did have to wait quite awhile, even though it wasnt very busy. It was worth it though.

James Brown

Really good burgers. Their sauce bar is fun too. Wife loves their sweet potato fries and the kid destroys their chicken tenders. A family favorite.

Laura H

The Greek veggie burger was SOOO GOOD! I was very surprised. Even knowing it was a burger place going in I didn't expect it to be as good as it was. The sauces are good and so are the fries. I'll be going back regularly.

Andres Velez

Great Service ,staff very friendly,,,Meal was fresh and tasty, just a little pricey.. but you get what you pay for.. gave it 5 star!!!

Naida Ward

Absolutely loved it! Clean restaurant (including restrooms) very friendly service, and AWESOME food! Don't even hesitate to try this place, restaurant quality burgers and delicious shakes. We'll be back for sure!

Matthew Price

First time here they under cooked my wife's cheeseburger, they didn't even recook a new one just took the same patty and heated it up and back on the bun, I had the Monterey chicken burger, it was fine, not great but ok. Fries was delivered cold. Burger monger for me

Jason Babb

Good burger place. Food alittle pricey for just hamburgers but worth it because they are delicious. Try the different ketchups they have there. The marshmallow one is not the greatest but each to their own.

Michelle C.

This was the first time I went to Burger 21 ever and I was super impressed! The food was delicious, and the staff was super friendly and informative! Highly recommend~!

keisel Castaneda

Our kids loved their food. Much better quality than any fast food joint and staff was great!

Doug Youngblood

If you can find a better burger than this then let me know. Definitely get the new Hawaiian BBQ Pineapple burger. It's chicken but oh so good!!!

Elizabeth Earley- Frost

They have pretty good burgers and deals on those burgers right now. Also one of the few places I've found that actually has teacher discounts. Since I'm a teacher this place is perfect.

J Johnson

Wife brought me to this place. Was like, great another burger place. Ordered the tex-mex burger and I was impressed. Will go back again to try their other burger offerings.

Falgun Patel

Food is decent. Atmosphere is awesome! Service was good, but not "premium". $13 for a burger, friend and soft drinks is a little overpriced IMHO.....

Kevin Orr

Amazing burgers, great fries! They have many of the classics, as well as some out of the box preparations. Never leave without getting one of their shakes!

André Kimmig

Tasty, fresh burgers and toppings served every time and I'd say they have the best fries around, too! They have a decent bottled beer selection and the shakes are sinfully delicious.

Ay Cee (Datmaniac)

The food was great, especially the Orange Dream Shake. The service was friendly and it food arrived much faster than expected.

Angelo Valderrama

Really good burgers, a little pricey but worth it. Really good customer service.

Jennifer Trotsky

The Thai Ketchup is my favorite. I love to put it on my fries. There are so many burgers to chose from. But the Thai Ketchup has me always coming back. I wish they sold it in a bottle so you could take it home!

Angelique

The food was phenomenal, best burgers and thick milkshakes. Although, my milkshake wasn't full, probably two thirds and the wait is a little longer than I expected.

Juan Martinez

Jack was very helpful with my phone order and gave great recommendations

Rebeka Vanderwall

Delicious! The Shrooms burger was so moist and juicy! There were so many dipping sauces for my fries and I enjoyed trying them all.

Danny Davis

The food ia always great here. Unfortunately everytime I order online even when its empty I end up waiting 15 - 30 min after the 10 minutes it takes for someone to ask if I've been helped. The "to go" service needs a serious overhaul.

Jasmine

Took a bit for my shake to come out but they have the best shakes and burgers in the area

Jay Jay Blackwell

Great service, good food

Walter Kirkpatrick

New to Tampa area and I finally found my favorite burger restaurant. There burgers are amazing! Bacon cheddar burger was awesome.

Liz Brown

Love this location! They have the best customer service and the food is always good! Chris and Kylie are always very welcoming and nice. Thank you guys for great service & food 👍🏽 …

PCsoccers13

What a fine establishment. Their assistant manager is really cute.

Christopher Cass

Jan 13th 2021, Your staff were outstanding, very nice and professional. The burger was awesome, fries were perfect.

Karyn Paz

Food is good & customer service is even better! I had ordered a well done & hot a medium well, they instantly remade it & I am beyond grateful! Thanks guys.

Thom Corwin

I love this place for their gluten free burgers and fries. The shakes are awesome too! The best in Tampa Bay area as far as I am concerned.

Kevin Everson

When I ordered a chicken fingers basket, I wasn't literally expecting the poor guys fingers. So a couple problems here.

Manuel Monge

Employees are very friendly and helpful and establishment is very clean

DJJ

Always fast, always good. Excellent customer service.

Deanna Britsky

Their burgers are good and so are their sweet potato fries!! And don't get me started on their milkshakes!!! They are delicious, try the banana's foster!!

Ken B

Great burgers and good variety of drinks. The fries seem real cheap in comparison to the burger. A way better steak and shake pretty much.

Brittany Davis

Food’s good but don’t come here if you’re in a hurry, they are sloooooow and don’t care about time.

grassyphantom

Good burgers but still just a bit pricey. Wish they would bring back the original chipotle mayo sauce because the new variant stinks...

Gilberto Brooks

Never had a burger that I did not enjoy at this location. The shakes are pretty good as well. Great service at this location.

Damian Lance

The place is well mannered and well decorated with a variety of food and drinks. The food itself was good but the wait for it to come out is a bit long almost like five guys. The pricing is about similar as well

Mark J

This place is open for dine in service, but only saw 2 people dining in while waiting for my 2 go order. As usual, great burger and fries.

Eric Gray

Service was slow for a to go order amd fries were cold when I got home. Only 10 min away. Burger was good.

Ron Dell

Great premium burgers. The onion straws are a favorite.

Al Sizler

These burgers are amazing! Great staff and clean store. You will NOT be disappointed.

Lamba- Rari1979 (LamborghiniMan1979)

Food was delish took a little long to come out but was good when we got it

Christopher Rodriguez

It was not what I expected the burger was great and the beer was great but the table was dirty and it was extremely expensive to burgers and two beers over $25

Adrian McCallister

Great customer service. Pretty cool handwash station. Clean place. Great food,good deals with app. Great shakes. Good burgers and chicken. Will visit again.

lynn postel

We stopped at Burger 21 for the first time for a bite to eat we had to bayou burger and spicy Thai shrimp burger with fries it was very delicious .One of the best burgers that I have had in a very long time .The staff we’re great guiding us through the menu also the manager was very very nice ,I would recommend this place to eat anytime ,put it on your must do list !!!!🍔

DP1983

The food is great. I’ve never had any issues with service. Deducting a star because the last 3 times I’ve been inside the floors were sticky and filthy.

Tyler Smith

Good food - good service. Bit pricey for sides/milkshakes.

Perdoe

Food is really good but the quantity of it is very little. I pay for a burger but get more of a sandwich relief.

Mike Caraballo

The burgers are always greatly made. The staff is nice and friendly. Shakes are great options with your food or a dessert.

Jessy. R

Absolutely delicious black bean burger, Had so much flavor. Also Madison an Erin were so sweet, i Will be coming back for sure!

Chris Miller

This was my 1st time visiting this place. The staff was EXCELLENT! Food was awesome. I'll def be back.

Cindy Miller

One if my favorite burger places. Love the sweet potato fries.

M Bailey

Enjoyed my burger, shoe string fries and chocolate chip cookie. Their burgers are always juicy and well prepared/constructed.

Mary Kofsuske

Can never EVER go wrong w this place :) HOWEVER, i really miss the creme brulee milk shake, your lucky the peanut butter one is so good, or I would have had to leave a negative review😅 …

Chrystale Adderly

Its not the same as sitting and dining in which was a much better experience. Post Pandemic curbside takes FOREVER and the temperature of the food wasn't the best.

Go Away

Good and greasy. Loaded spud burger

Lizzy Winslett

Good food. Customer service seemed a bit confused when ordering. But otherwise great.

Christi Johnson

First time there. Was visiting in the area so decided to try it! Great burger and sweet potato fries are the bomb!

Kyle Sheppard

Absolutely incredible food. The burgers, amazing! The fries, fresh, salty, yummy The shakes, creamy, and delicious Highly recommend

sTyleYe

Gourmet burgers and fries type of place. Terrific options for seafood eating vegetarians, too. Authentic root beer in a bottle. Also, real beer options, too.

An O

Cinco burger was absolutely delicious. They got my order correct and I didn't have to wait long.

Kevin Brown

Very good Hamburger Joint..... Burgers came out quick & just as ordered...... Great Milkshakes to boot...... Recommend

Krystal Ramirez

The food is amazing and the customer service is Excellent. They truly go above and beyond for their customers. Thank you Burger 21!!!

Mark Mattix

Out of all the burger joints around me I think this one is the best! Juicy patties and flavored perfectly! You won't be disappointed!

Laura Runge-Gordon

Service is hit or miss. We had a long wait and several problems with our order. But the hamburgers were GOOD.

Michelle Steele

Burger was good however the order with sweet potato fries came out incorrect but they quickly fixed it.

Juice

When I can have a delicious one of a kind burger cooked to order what's not to love! They have great flavor combinations.

Timothy Robare

Tex Mex burger was great. The sauce bar is awesome, everywhere should have one. Friendly staff as well

GRH

Service excellent, burgers small, prices high. There are better alternatives.

Jiayan Huang

Decent burger joint, good prices. Good workstaff. The ABG who worked at the counter was friendly. Would recommend.

Nicole Wheetley

Great Burger 21!! Best in the area!! A girl named Hannah took my order & she was super nice.

Scott Hitt

Good Burger moderate price, not great but Good Burger!

John Maisel

Ordered online, which was convenient. Pick up was easy and food tasted great. Wife loved the Bean Burger.

Susan Cleveland

Love their ahi tuna burger and that they have lettuce wraps. Their fries are delicious and the sauce bar is awesome.

James Harris

The food is great but it's overpriced ! $22 for two burgers and two drinks....really ! No fries with that for that price, that's extra !

Schelle'y Cunningham

Excellent burgers! Prices are pretty good as well. The family enjoy the lunch out.

Lisa Falk-Bourjeili

Yummy food. Burgers can be served on lettuce leaves. Many good low carb options. Friendly staff.

Walter Oles

Great burger we ate on their patio. Staff.was great.

Victoria Cupcake Morey

They have a delicious gluten-free options. The bun and burger are amazing! Truly a delicious Burger and fries.

Sam Mcgowen

First time here was may 23 2021 . Food was amazing. I’d even say it’s better than InNout

Leon Cassion

Very good burger - quality patty Fast service Cool place with inside and outside sitting Clean and well lighted Matches the price

kbess56

Food was great, service was a little slow, but they seemed back up. Good burgers!

Robert stewart

Love Burger 21, the burgers, sweet potato fries, and the different sauces are amazing!

Jim Rothfuss

Nice friendly folks! Excellent burger. Will definitely go back for more.

Will W

Great shakes ! Great sauces, burgers OK ( mixed up my medium rare burger and my kids well done burger ) fries ehhh.

Laneisha Anderson

I had the Buffalo Chicken sandwich which was surprisingly good. Price wasn't bad and the Root Beer float was awesome!

JV

Another great place to go to if you are in a mood for good burgers. Great staff, food and price.

Hector Miranda

Excellent food, staff was so friendly and patience with my crazy kids.

Myriam van Walsum

One of the better burger options in the area. Certainly has a lot of options for customization. But often the fries and burgers are soaked in fat.

Toni R

I had to call after texting that I have arrived for my curbside pickup because of the wait.

John Singleton

Great Burgers if your willing to wait. Don't go there if you're starving and you want to eat right away

Charlie S

Burgers that are worth the high price tag. Yes the are pricey, however, the ingredients are fresh and this is apparent with the perfectly balance flavour.

John Gedeon

First-time experience at Burger 21 New Tampa was phenomenal will visit again next time I'm in the area

elizabeth smith

Very good. Great shakes. We will be back.

John Mraz

Wonderful omg burger but too pricey .... Can't put pickle on it unless Yu ask for it ... But it still pricey to eat .

Matt Grim

Nice place. Good service. People working there are nice. A little pricey for a burger joint, but all and all a good experience.

Rob Raplere

Nice burgers, shakes are really good. A bit pricey...somehow racked up a $38 bill for 2 people.

Ellen Rickson

Food was great. Did take out. Seafood burger and cheesey burger were wonderful.

Joel Kern

Awesome place!!! The food is excellent and so is the staff!!

Shanda Love-Simpkins

Customer service was great and the wait wasn't that long or at least it didn't feel that way.

Russ Miller

Pricey for burgers and service is so-so (they always seem to mess up some parts of our order, eg not bringing fries for my son.

Gerald Jackson

This is the best burger joint ever! I can have a beer or a shake and any kind of burger I want. You have to go there!

Vanessa Barber

Love their burgers! They have great sweet potato fries and milkshakes!

Ethan Castle

MY girlfriend took me here. Overall the food was okay but I feel like I paid too much for an average burger.

Bill Westhaus

Milk shakes were great. Fries came iut only lukewarm. Salad was great. Burgers were ok.

William gramling

My first time eating here and the food was great

Kevin Petrie

Great food but took really long to get it. Almost 40 minutes for a burger and fries

R1D1CUL3

Comfortable environment, great place to get a decent burger around here

Demelza Turner

Delicious juicy burger. Had the cookies and cream milkshake and it was excellent. Fries are better at five guys though

Mirenna Morgan

Everything was perfect!!! Burger was cooked great, toppings were great, and service was amazing!! Everything was amazing!

Mary Washington

Ordered the Cheesy Bacon burger, only the cheese was on it , made them aware, bacon was then given- in all it was a good burger

Sharona Taylor

Their vegan burger options are so good and filling! Staff is so awesome, love coming here

Rachel Brock

Enjoyed our burgers!! But the onion straws were kinda burnt and crumbs but the fries were food!

JBaysdon

I like burger 21 burgers. They are just really small and expensive. The taste or the burgers and the all of the unique sauces really helps

Noah “Naomi” C

Amazing food. Best burger I've had in a long time.

Brandon Cleveland

Amazing food and an even better experience thanks to the fantastic work of the shaker Jack S.!

Rachel Mitaynes

Good service.love the shakes,the fries and the different type of sause for my fries.

bonnie shelhart

Not impressed. The 5 ounz burger was good, the shakes were lacking, & small fry was 23.50.

Mr. Nieves

I Totally Love their food. Burgers always cooked to PERFECTION!

Alex Youssef

It's a pretty good burger but I go for the fries they are awesome

29 Web Design

Best burger I had. Friendly staff, clean place and nice ambiance.

Harold

My experience was great they made the burger the way I wanted the burger made and food and service was great

Ryan McNab

Great place with crafted burgers that taste really good! Also good hangout spot and get a shake

Suzette Alexandre

They have many menu options to create your own burgers and staff are friendly I recommend that you patronise this establishment.

Jeff Niemi

Amazing burgers and staff. Very happy from my visit.

Toni Corbin

Love this place! Great made to order food ,friendly service.

K P

Consistent in providing great service and tasty food. Their sauces are a great addition to your food.

STK Raptor

Hands down THE BEST BURGER I have ever had in my life like i swear this place is so good yall better eat here 😂 …

Coral Friesner

I had the best mushroom swiss burger in my life here, definitely coming back!

Ethan Disabb

Good burger variety good fries, lots of dipping sauces to try. Definitely hits the spot.

Ahmed Alqahtani

Super clean Great & polite Staff Perfect burger with many DELICIOUS sauces

Primo Perez

Great Burgers, also love the chicken strips.

Crystal Sicotte Bachmann

Good burgers at reasonable prices. Had a shrimp burger. Was lovely.

Nicoleta Bertrand

Food is pretty good, but there are some service issues. Food came out 40min late once and order wasn't ready on 2 occasions.

Jacinta Kirksey

Food is very good but kinda pricey because its al a carte. I like the ambience, staff was just ok.

lindsey steve

Food is so so so good. But everything felt sticky. Floor, table, chairs. Yuck.

Nikki Greene

Very good burgers and very clean....I am in love with their shakes!

Michael Brockhouse

Love the sauces, shakes, fries, and the chicken tenders might be better than those from chicken only places.

Ben Fonseca

Had a great experience. Management and staff are great!!

Jim Koerner

Tried the Bayou burger today. My first non beef burger from here. Excellent job!

John Taylor

Not too bad but burgers little small. For a spur of a moment decided to give it a try

Nylah Thomas

Customer Service Is Excellent!! The Person That Helped Us Chauncy Was Amazing! I Will Be Visiting Again . Thank you

James Ross

Burgers are freakin delicious. Don't hesitate just go. If I could cuss on here 😂. Go ... Go now Do it.

valhallas horde

I only had fry but the price was good ,the atmosphere was good, the servers where very personable , clean and friendly

Frank Stead

Food is always excellent, black and blue burger, and sweet potato fries.

Brian Ivins

Always the best burger joint. Great service and Staff.

Britney Sharpe

Great food and service. Although not sure the 16 year old cashier is authorized to sell me that shock top.js

Lynn Lomio

Very friendly staff. They always have the take out orders ready :)

Tyler Boyle

Amazing burgers and fries, with gluten free options and rajun Cajun dipping sauceeee

Ruth Ridge (Reree)

I had the Monterey chicken burger it was delicious I'm a beef lady and the chicken burger was awesome.....

Poul Dybdahl

Great burger!

Jonathan Ennis

We eat here all the time. I've had everything on the menu. It is all good. Always.

Ashley Collum

Love love love their gluten free and Celiac-safe menu!! Everything here is DELICIOUS!

Brian McGuigan

Excellent food, excellent service. A very pleasant experience overall.

Brad Busse

Love their burgers & they have the BESTEST FRIES 🍟!!!! …

Thomas Carney

Amazing Burgers and Shakes. Highly recommend. Great staff

Donna Provost

The gluten free buns we're great. Very clean. Efficient

1982mrswilson

The best veggie burger I've ever had!! The sauces are amazing!

Michael Kenny

Great staff and great food. Very accommodating to our large party with small children.

Ryan Halford

Tried a burger and fries here. I thought it was mediocre and overpriced. I much prefer BurgerMonger for around the same price point.

Paola Estrada

Great atmosphere! Employees gave good customer service and food was delicious!

Paul Hancock

Burgers are good and sweet potatoes tasted delicious! Will be back when in Tampa.

Jennuwine Joy

great place--fresh food made especially for ME! So grateful to have one of these so close to my house!

Carol Kennedy

Burgers and the atmosphere here is great. Looking forward to a return trip.

Tim Smith

Great all American get down with it burger. Shakes are great akso

Tom Coughlin

Food was good but a bit pricey for basically fast food. However, would eat here again.

TM Z

excellent Burger worth the money Juicy and Delicious excellent variety of sauces

Brandy Bitting

Awesome food especially for gluten free <3 I'll definitely be back

Vanessa Dobbins

Liked there burgers a bit pricey but good.

Daphany Prewitt

Always enjoy Burger 21, burgers cooked they you want & good french fries.

Richard Alley

Very good burger but also pricey!

Jorge Ocana

Such a great place. Best burgers hands down.

Ray McCullough

Requested no salt on french fries, fry's came heavily salted.

Xerxius Maximus

Love this location... the food is amazing... Staff is very friendly and attentive.

sree alla

they have a unique menu. the burgers are excellent

Louis J

Ok burgers. Asked for medium. It was over well done

N. C.

They never let us down, wait time is long but like the quality of the food makes up for it

glenda Jones

I really enjoyed the Impossible burger

Jason Rewald

Great place. Great manager chris, always willing to help. Awesome staff, fast service. Watch for busy times though.

Javier Tapia

The staff went above and beyond to make things right for my order. Thank you very much, you rock God Bless

David Ciceron living poetry

Great service, great food.I felt I was treated with much respect. And again, great food

Jennifer Neumann

Great burgers and excellent delivery quality

Ernest Dunbar

The burgers were perfectly made and the sauces were incredible

Giulia Falabella

We order from here all the time and love it!

Jay

Great burger place theres always a unique burger specials.

Luis Pardo

Good burgers.

Tiana Kyle

Friggn delicious burger

DmRhett

Really impressed lately. Favodite burger in tampa.

Joshua Tardieu

I was afraid to try the fish burger but it was good. Also they have beer.

JILL GARCIA

Awesome food, a little pricey but well worth it.

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