Reviews of P.F. Chang's. (Restaurant) in Nashville-Davidson (Tennessee).
P.F. Chang's
2525 W End Ste #2535, Nashville, TN 37203, United States
Description
Information of P.F. Chang's, Restaurant in Nashville-Davidson (Tennessee)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of P.F. Chang's
Sunday
11 am–10 pm
Monday
11 am–10 pm
Tuesday
11 am–10 pm
Wednesday
11 am–10 pm
Thursday
11 am–10 pm
Friday
11 am–11 pm
Saturday
11 am–11 pm
Popular times
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Reviews of P.F. Chang's
Cary Allen aka - Old Goat in the Woods
I've eaten at a few PF Chang's across the Country and consistently have had a very good experience. While we weren't exactly thrilled with the wait for a table, we were quite pleased with the service from our Server & our meal. Had the pork egg rolls with an awesome sweet & sour hot mustard sauce to start off. Entrees we had sweet & sour chicken and ginger & broccoli. Yeah, not disappointed at all. Our Server was on his first day out of training & did wonderfully. He was engaging, funny, timely, and helpful. Given the opportunity, will certainly be back!
Greasy Thoughtz
I haven’t ate at P.F. Chang’s in years. I went to an event this past weekend and I was trying to find a nice sit down restaurant. My friend suggested P.F. Chang’s. I’m not super big on chain restaurants so I was leery at first. However the quality of the food shocked me. It was really good. I enjoyed everything except for the crispy green beans. I’ve had better at other places. Besides that I will definitely return in the near future.
Mia Whaley
This was my first ever visit to a PF Chang's. It was so delicious. I have several allergies and everyone was fantastic about making sure I was taken care of with my food. The chef (Jeff) even came by my table to make sure everything was ok and to my liking. We had a wonderful server named Robbie. He handled not only us, but the floor he was working also in such a great manner. I will definitely be coming back and telling all my friends about the place.
George Cobbs
We always have the best experiences at PFC but Lucy and Lauren went out of their way to make it extra special. We were in Nashville for a date night and soon as they found out they make sure everything was top notch. The food and drinks were amazing but the customer service is even better!! The you so much for making our dream day come true :)
Michel Francisco
Such a great restaurant with great food. Great staff as well, we had a really kind server. The food amazing and came very quickly and was well done. Nice atmosphere and nice setting, I would recommend 100%.
Freddie A
Compared to Ohio this PFChang was special . From the greeter at the door , to the time it took to be seated and especially from the waiter Jesse who was superb . He was friendly, professional, knew the menu, service with a smile just a great asset to this establishment. The portions were great the Chicken Pad Thai was delicious . The place was clean . A definite return customer
Lori Morris
Jazmin, our server was AMAZING! She alone would have made our night. Add the delicious meal (there are no words)….. this was a perfect evening. Thanks, Jazmin and P. F. Chang’s
Jeff Crawford
Flavors are excellent. Portions are generous. Employees are very friendly and helpful. The wait time for food was pretty long (over an hour!), but we were seated after 2 large parties.
Mama Bear
First time visiting, Saturday night. We Had reservations but came in earlier. I told the front person we will be at the bar, party of 4. Well... time past, and no one texted us like they said they would... They said they can't find us!!!! Hm.... we were right there... Then they sit us at the table that was available all the time we were waiting.... Food was good, we will come back. And hope all items will be in stock, I know that's bc of Covid.
Pati Napier
Excellent representation of the chain! My daughter and I were there for lunch. The lettuce wraps appetizer is delicious. We ate the kung-pao-chicken and ginger-chicken-with-broccoli lunch bowls…scrumptious.
Jessica Spencer
I love coming to this place! The service is excellent and the atmosphere is chill and relaxing. I love the Asian Pear Mojito and the food is always so fresh. Hands down my favorite restaurant (I go to the West End location).
Markeya Versistyle Reed
Great customer service and awesome food! Went for brunch with my wife and ordered pork egg rolls, spring rolls, chicken fried rice and combination fried rice... My favorite of them all were the pork egg rolls... I ended up trading my sesame chicken for the honey chicken because I liked the taste much better... Thanks to the cooks and our server Mariah for the awesome service! I will be returning to enjoy another awesome experience, thanks guys!
Follow my IG at Versistyle_223
Amanda Love
Our server was nice but it felt like he had never worked at a restaurant before. It took 35 minutes to get my cocktail and 50 minutes for my son to get his lemonade. I had to go search table tops for a soy sauce that wasn't empty. The food was good, but not worth the $80. We made a reservation and still waited 30 minutes. The last time we ate there it was curbside and on a survey I let them know that my food was cold and runny and there was no follow up. I'm sad because I used to love this place but we won't be back.
Valerian Genesis
I usually don’t eat out because of social anxiety, but I wanted to take a chance today. I was served by Jade, she was absolutely amazing! Made me feel so comfortable and was very attentive while taking my order. Also, the food was really good! Would definitely recommend!!
Matt Galey
We had a wonderful dining experience tonight! Jerel was our waiter and he was fantastic, even though he had only been waiting tables for about 2 months. The food was excellent and the portions were generous.
The only reason I didn't give it five stars was because we had a bit of a wait... apparently they're short staffed on the floor... but the food was hot and served in a very timely manner.
Tunde Osinloye
I love rice and shrimp, especially my shrimp a bit over-cooked (well done). I've been coming to the West End PF Chang for over 15 years and I have never experience customer service to the max until I met Finley! She is very patient and polite, but above all she remembers my same meal I get every time, which means she pays attention to her customers. I definitely recommend this location for food!
Robert McManus
Food & service (sometimes a little slow). Kung Pao chicken, extra spicy is typically my go to (although their recipe for this one is different than it used to be - still decent). Chicken lettuce wraps are OG.
Vera Bowie
I absolutely had the time of my life with loved ones. Perfect venue, excellent service, great music, attentive staff, there's so much more I could add but I'd love to mention my server Jesse! From the start he welcomed us with a warm smile and he made the experience even better! We will definitely be visiting again soon!!!
Lisa Price
First time eating at PF Chang's and it did not disappoint! Amesa greeted us at the door. She was so polite and courteous getting us to our seat straight away . Our server was Finley and she was polite and very knowledgeable of the menu ! During the course of our meal Chef Jeff came out and made sure everything was to par . Restrooms were clean as well as the whole facility ! We will definitely be back when we come to Nashville again! Amazing food and staff. Well done PF Chang's!!
Lydia Nolan
Always amazing, always caters to gluten and dairy allergies, always a super fun atmosphere!
Lets make the world a better place
We went with some friends to Nashville on Labor Day 2022 and decided to eat at PF Chang's since neither of us had been in a while and we were delighted that we made that choice. The line was very short, no wait, the service was excellent, the atmosphere was appealing and the food was delicious. There was 4 of us so we decided to order 3 entrees and share, which worked out great. We ordered Orange Chicken, Broccoli Chicken and Kung Pao Shrimp and we were very happy with the quality of the food and the service. I enjoyed the unsweet Mango Tea and the fried rice. We order brown rice and fried rice but from here forward we will only order the fried, it was delectable. The food prices are very reasonable for what you receive, not alot more that many other sit down chains and the food is a notch above most, imo. We will return when we are on the area!
Antonio Smith
Tonight we came in from a long trip and was frustrated to begin with. Kendra came up and just sweet as can be and ready to get us a drink and answer any of our questions. She made us laugh and just sat with us at one point in time to carry on a small chat. The food was out quickly and she was the MOST attentive server i have ever had!! Awesome place and Kendra set the bar high!! We ever come back to Nashville we will be by to see her and get some awesome lettuce wraps.
Matt Adams
If you like spicy food and you have yet to discover the wonderful item on every Chinese food menu called Singapore Chow Mei Fun then you're in for a treat here because their version, dubbed Singapore Street Noodles, is like a flavor party in your mouth. Their service was great, although Christmas Eve had them running a little slow. They had some seasonal duck egg rolls and a sticky toffee pudding that were both tasty, but their old seasonal item Fire and Ice has spoiled me.
Jesus Celeste Guzman
Nice relaxing environment. The service was good. I enjoyed a strawberry lemonade, fried rice and new York style cheesecake with fresh blueberries, strawberry garnish with fresh berries sauce. The staff were very polite and friendly.
Ruth Anne Talley
Tonight was date night and PF Changs made it a great evening. Our server was Shannon and she was so friendly and did an excellent job in meeting all our needs. When we go back, we will definitely request to be at one of Shannon's tables. Food was excellent too!
Jennifer Laurence
Jessie S. at the Nashville location on West End Avenue was wonderful! So very attentive and friendly, thank you for making our special celebration meaningful and we look forward to dining with you all again! All the food was delicious this is one of our favorite places to come :-)
Doug Stanhope
THIS PLACE IS AWESOME!!! Our Server was Kendra and she was dead set on our complete satisfaction! If I would have told her that I needed soy sauce? Got it! Orange sauce! Got it. If I needed her to forgo the safety of the Great Wall and sever the head of the great Ghangis Khan himself.....I think its safe to say I would have gotten it! If I could give 10 Stars I would have!
Nikeeta FoxFive
Family night, trying something new a different. It was dinner so they were getting busy they took our phone number so we could wait in the car which is great for social distancing. It was very unique and the entrees were tasty. The tea was not sweet and the dessert was suppose to be sugar bread but it was missing the sugar I didn't like it but my husband loved lol. Will definitely be back and try something new.
Shavonna Askew
We were out walking last week and decided to stop in for lunch. Our server Kendra suggested the dynamite roll bc I told her I loved shrimp, Baybee it did not disappoint. She was friendly and kept us laughing the whole time. The margarita’s were great as well and we will definitely be back!!
Cookie Spickard Pickett
Very disappointed….as many times as I had been there. The status has decreased. Portions were barely enough for us 4, but thank goodness because the wow factor was just not there for my tastebuds anymore. Ambiance was different but good.
Jeff Boarman
Upscale Asian inspired but kind of pricey. Good service for good food in a pleasant atmosphere. But make no mistake, more authentic Asian restaurants of every variety and nationality abound in the area.
shonna bates
Great location, food was good. The customer service was great! Our server Aleigha was great! She knew the menu and made our dining experience so enjoyable ! We will be back and hope to have Aleigha as a server again.
Shannon Gentry
If you like the American version of Asian and Chinese food it's top notch and it has some flare when you get a good server. That's about 50% of the time. You can't go wrong with the brazed short ribs. The crab wonton's and the pork fried dumplings are great to.
Ashley Wright
Robby was amazing!!! So attentive and super personable. Will definitely be asking for him next time!
Update: We were back last night for Christmas Eve reservations. It was horrible, BUT I will say the staff seemed to be doing everything they could. I've never seen managers be treated so poorly, and continue to be professional. I had to update my review because if these 1-star reviewers are who I think they are, they almost caused a fight because they were treating the woman manager so poorly. We were sitting right next to them, and the manager was trying to say there were reservations there before them and they couldn't be sat. A male guest ended up yelling back telling them she's just trying to do her job, and then the male members of that party tried to get in his face. We were sitting right beside this and left as it was happening.
We never got our food last night but you will still receive our service, Chang's. There are customers that have a heart and understand holidays in the service industry.
Addy
My co-worker took me to lunch for my birthday today. We were first greeted by the hostess, and she was wonderful! Our server was Sharonda. She was amazing! Very attentive, kind and personable during our whole visit. She mentioned that she had only been working there a short time. From our experience, you wouldn't have known that. She was a natural! Not only was the service great, she also personally sang Happy Birthday to me! She is an asset to your restaurant! Thanks for making my birthday lunch so special, Sharonda!
Amber
Went to have dinner with my 7 and 9-year-old. The kids' menu is about $14 per entrée and tasted like Panda Express. My daughter complained of the greasy noodles. I had Pad Thai and the noodles were undercooked but when I asked them to finish cooking them, I got the noodles back bland with no real taste. The lettuce wraps and fried rice was tasty but that was it. Service was okay but the server could have visited the tables more often since there were only 4 tables of people. All in all, the experience was just okay but for the price they should be doing much better. Will not be coming here again.
carol grimm
Aleigha was our server and did an amazing job. She is the best server I think I’ve ever had! Very attentive and had great suggestions for drinks and food.
Brittany Davis
Kayla was amazing! She was the best server that I have had....period! Great conversationalist which provided an overall great experience. She's a keeper! I will definitely be back....preferably in her section!
David Taylor
The food was good!! I gave it a 5 because nothing was bad. However, nothing was excellent. I've tasted more flavorful Asian food. Particularly, the fried rice has a very plain flavor. The dumplings and the "spicy" chicken have good flavor.
Joy Kimmons
Sharonda was the best server ever! Professional and attentive. She is truly amazing which made the food taste even better. Best experience I’ve had at one of my fav restaurants.
Karen Musgrove
Thanks to a giftcard that had resurfaced, we treated ourselves to PFC for a late lunch. Seating and service was quick as we were taking advantage of the after lunch crowd, but before the early dinner crowd arrived, the place was an intimate experience. Parking was upfront at the door ! Woo hoo !!
We chose the chicken lettuce wraps and a lunch bowl. It's was all so delicious, I forgot to take photos! 😋
Heads up, the menu is online only, and the check out was also on line. New app to us, so we messed it all up by trying to use a gift card to split up our bill, and managed to lock ourselves out, so we had to have assistance. But, hay, ya have to learn some how. It was all good 👍
PFC, yall ROCKed it in our visit today.
Karen Musgrove-Sykes
Thanks to a forgotten about giftcard that recently resurfaced, we were splurging for lunch at PFC.
Really enjoyed the lettuce wraps along w/ a lunch bowl, we were stuffed. It was amazing ! It was after lunch and before early dining so not too busy, we had great service, hot food. They are online with the menu's and there is another spiffy app to pay, out the door you go.
Thanks PFC, we will be back soon !
Aropez F
Jay was amazing. Very easy going and patient. We had an amazing experience!
Chasity Smith
The seasonal lobster Dim Sum was delicious and I definitely recommend this dish. It’s been a while since I’ve been here and some of my favorite dish’s had changed, but the food was still tasty.
john young
I ate lunch at the PF Chang's on West End in Nashville today and had an oustanding dining experience! My server Sharonda provided excellent service and anticipated my needs. The General Manager Lauren was also friendly and made sure I was being taken care of.
The food was delicious just like it usually is.
Overall an A+
Nikki Key
We always enjoy p.f tried a few new items all tasty
rachael flynn-hopper
Sharonda was an incredible server! Friendly, attentive, and knowledgeable about the menu items. One of the best experiences we have had here.
Tracey Reed
Our server, Ja’Len was fantastic! She was kind and knowledgeable and was so helpful when our little girl accidentally spilled her drink. Great service.
Barry Grisham
Rebecca is always very friendly and mindful of the bar area. She’s fluid in her service and always as a smile! I enjoy having lunch here.
Barry
Charity C
Came on a slow weeknight with a coworker and had a great time. Our server was very nice and attentive, the food portion was large, the prices were fair, and the food was tasty. I have no complaints. 😊 …
Jennifer Sanchez
Had a nice experience dining here. It wasn’t busy but there were very few servers tonight and as a result many of them had lots of tables and looked stressed/rushed. Food was delicious and our server was very nice.
Tracy Edwards
Food was flavorful and fresh. Service was sub par, it was decent enough. My husband asked for water from 4 different servers and still had to wait. Outside of that the food was hot, conditions were ckean and the atmosphere was nice and welcoming.
Mario Eberhart
I absolutely love P.F Chang’s but unbeknownst to me would I find myself loving the service more. With that being said, I have to take the time to highlight the hospitality Ja’Len provides. She is a great listener and extremely attentive. She ensured I hadmy condiments, extra fortune cookies, and an extra set of utensils and napkins. Thank you Ja’Len!
Nicole Buchanan
Food was amazing as always & our service was elite! We really enjoyed our dining experience.
Natasha
Lunch today was so good. Overall great service and helpful smiling hosts. I’ll be back Nashville!
Bryan Wohlwend
We have been staying in a nearby hotel. They have good food here but the biggest reason we like this location is that they have a nice patio which is great for COVID times. The staff has been friendly as well.
Lafemme Miss
Food was amazing ! The staff was great . Thanks to Finley for her friendly service . Exec Chef Jeffrey Dean came out to the table and was very friendly and professional .
topshop30
A hip restaurant which serves Asian and Chinese dishes to go or dining in. Their portions are big hence you might over order. I didn't like the oolong tea which had an artificial perfume to it; as a tea drinker, I'm very familiar with oolong so that was disappointing. Dessert is in a small cup which I liked so you can indulge without getting guilty. Will come back again!
Jolita Charette
Everything we have eaten here has been Excellent, the sea bass is the best I've had any where! The new Ornament drink is delicious and so we're the Brussels...Yum
M. P.
God bless America!!! The food here can bring world peace! Kayla, the bartender, was phenomenal! Service was outstanding, food was impeccable and Kayla made anything we asked for possible.
George Tribble
Great place to eat. Great for lunch
Frank Lassoner
My wife and I dined here last night. The food time was a little long but well worth the wait! The place was slammed when we arrived for dinner. Servers were expedient and very knowledgeable of menu . Food was excellent and presented beautifully. The kitchen was staffed and they were at it 100%. It was very entertaining and impressive to see how this place was running. We have been in this particular establishment several times but do to sickness and travel we haven’t visited in several months. This was the most professional and productive team I have ever seen there. Whatever you are doing keep it up. My wife and I will see you again very soon!
Paula Sandoval
Everyone knows PF Chang's has great food, but I can I just say a few words about the service. I know the service industries really get a bad wrap right now. Due to the labor shortage there just isn't enough people to do all that has to be done. Anyway, despite that, our server Brandon was the sweetest. Very polite, and interesting to talk to, such a nice guy doing his part to make our experience the best it could be.
Alison Lynch
Kali was a superstar!!!! We had an amazing experience tonight at P.F. Chang’s! The service from Kali was above and beyond! She was not only fast, efficient, and knowledgeable about everything she was kind, funny and personable! The food was also amazing, Perez was throwin it down on the Mapo Tofu and the Eggplant! Hands down the best we have had and that is counting many different cities! Go kitchen, you go!!! Thank you so much to the people who made the veggie spring rolls and the banana spring rolls as well!! Thank you for the wonderful experience tonight guys!!
Much thanks Ali
Autumn Ferguson
Lettuce wraps were amazing ! The Dynamite Sushi Roll was on point and fresh! Service from the time we came in until we left was courteous and professional. Our drinks stayed filled the entire time and staff checked in with us to make sure everything was up to par. We ate at this establishment awhile back and it was just a mediocre experience. Today our experience was top tier and we are eager to return !!
Mackenzie Nutter
Aaliyah was so attentive and kind! She was very knowledgeable about the menu and answered all our questions with ease, anticipated our needs and made our experience a 10/10!
Katie Kaye
I worked this weekend, and came over after dinner. Lilah at the bar on West End was wonderful. It was obviously very busy, but she handled everything with grace. Kudos!!
Brandon Rolfe
Finley took great care of us. We were particular in our ordering and she was on top of it. Offered good advice on drinks etc. Very good late lunch.👍👍
Greg Appold
Sharonda was a beacon of positivity. She let me know about a sauce I never would have known about, which was delicious.
Mile Cochrane
Never real busy during lunch since Covid, but the service isn't quick. Hard to have a business lunch in less than an hour. While parking garage is comped, it is now a QR scan code setup that takes extra time to park.
Leah Woods (LeahDany)
I ordered to-go and Ja’len came with my order swiftly. She even went back and got me a couple more sauces for my meal. 10/10 customer service
Robert Swafford
We go here Every Anniversary it’s become a thing now, great food as always and the service is always too notch. This time they made it more special the whole staff signed an anniversary card and gave it to us made us feel really special! You guys all are great and thanks so much!
kasey miller
Food was great. But the time it took to get our food was slow. Twice in a row its taken the kitchen longer than normal time to prepare the food. The table on the other hand was Filthy. It had a crust of funk on it so thick I actually scribed "I'm dirty" into it. Used to be one of our favorite places to eat. I consider changs to be more upscale than a lot of chain steakhouse's and therefore expect a little more. Very disappointed 😞
Taylor Perry
Great food! Loved our server Aleigha! She was very patient and nice and recommended great dishes to try for my first time!
David Williams
This restaurant had so much potential, because it is part of a good chain. But, whenever I see Help Wanted signs that can be an indication of potential issues.
And, this was the case tonight. We had to wait 20 minutes to be seated, and the restaurant was only half full. The waitress was very pleasant, but the appetizers came out at different times with some being overcooked and some being overcooked.
For the main dinner, it was just as disorganized. 3 meals came together, but they had run out of steamed rice (isn't that a staple in an Asian restaurant? ) Then, about 5 minutes later, the other two meals arrived, and still no rice.
The food was tasty, but given we did not have everything at one time, it was just a weird meal.
Again, the overall food was tasty, and the waitress was very pleasant, but the lack of coordination at food delivery leaves a lot to be desired.
Krow A.
Did a take out and Mars was taking my order. She was very friendly and helpful. Food came out on a timely matter and she showed me my orders to make sure they were correct. Food was absolutely delicious.
Blessed Blooms
Visited this location Saturday and I was pleasantly pleased with my entire experience and I was particularly impressed with the hostess Amesa… a beautiful smile and very professional.
Lisa Stutz
Our office had PF Changs for lunch catered from Brian in the kitchen there. It was delicious and good portion and presentation. Thanks Brian at PF Changs!
Tracy Smith
Really really good gluten free food. The lettuce wraps,rice noodles,and spicy chicken were all awesome!!!
Alana Davis
Food was delicious as always. Service was slow, especially considering it was 4pm and the restaurant was nearly empty.
Pika Bolt
I visited this location recently and even though it was busy a young man named Ethan went out of his way to make sure my take-out order was correct and helped answer several questions for me. He was extremely patient and went above and beyond. The food was great and I definitely will stop by again.
Eroc Hutch
Great place,great food
Joey King
The best Chinese I've ever had in my life and the waitresses very nice and good-looking food amazing !!! Must go ....
Ross Rainwater
Excellent food & table service undercut a tad by kitchen's being slow to deliver lettuce wraps (as entré) to one diner until well after other diners were served.
Kim Hodge
Order food for takeout. Ms. Lauren, manager, assisted me with checking out and she was wonderful. She checked my food to ensure all items were included and immediately recognized the missing sauces. She ran and got them. Great customer service with a smile. Something you rarely find these days. Thanks
goob
Food was Amazing ! I had Kat (Katrina) as my server and she was very polite, gave us as much time as we needed, and when we got the food i only had one complaint and she fixed us right up! Would definitely come back to this P.F. Chang’s! (hopefully you get a great server like Kat! )
Manuel Perez
Good food, service was slow but nice atmosphere.
Jonathan Leohr
PF Changs never fails to impress. Good food, good service. Still to date the best Chinese food I've experienced.
Kara Painter
Our server, Paine, was excellent. We had a large party and they sure made it a celebration for us all!
SweetKat21
With everything going on with Covid going out to eat is such a hassle but I have to say P.F. Chang made it so much easier. Followed all guidelines! Wasn't pack nor did we have to wait for our food.
Heather Delft
Take out order was packed well and food was very flavorful. This was my first time ever trying PF Chang’s and I was not disappointed. I will recommend to my colleagues while in Nashville on business .
Joelle McIntosh
Grabbed a bite to eat while waiting for the Beyonce and Jay Z OTRII concert to begin. Sophia was our server and everything she recommended was great. We got there during happy hour 3-6pm. The non a alcoholic coconut cooler was the best drink. It was like a mini vanilla shake without the dairy. The food was served quickly and warm. I completed dinner with a mini strawberry coconut pie dessert at her recommendation. Our total bill was $44 bucks. It was a great meal ahead of a fantastic evening.
Pamela S.
I could not be more pleased with how my party of 8 (including 3 individuals in wheelchairs) were treated. The service was beyond great. The food was absolutely delicious and a good time was had by all. Our server, Lilah was so very kind and professional. Yes, highly recommend this location.
Ashley E. Nicholson
Food is delicious, I’m so thankful for gluten-free options! It is so hard to find with Asian cuisine because most dishes have soy sauce/wheat in everything. They can substitute Tamari in some of their dishes!
I’ve had their signature chicken lettuce wraps and Mongolian beef, nice presentation. Also can we talk about the chocolate soufflé a la mode with the raspberry compote…not going to lie it might be my new addiction! 🤤
Can’t wait to try their other gluten free dishes! I’m thinking chicken fried rice next! ☺️ Extra bonus points if they could figure out how to make gluten free crab rangoon, dumplings, bao buns, spring/egg rolls, and wanton soup…let’s just say I would be in heaven haha! I miss those dishes so much because I’m unfortunately gluten free and not by choice!
Also the new GM is super personable, and service is a lot quicker now! She is running a tight ship over on West End!
Olivia Archambault
Jesse was FABULOUS! There was fire! And not the bad kind.
Sacka potatos
Extremely welcoming, Paine our server was fantastic and helped us in every way we needed.
Kiley Cook
Our waitress, Sharonda (not sure about spelling) was absolutely amazing! We loved her.
Tina Burgess
Stopped in for lunch today and had one of tye best experiences. Our server Kat went above and beyond to make sure we had everything we needed when we needed it. Highly recommend stopping here for good food and even better service
deandre brown
Best P.F. Chang’s from food to service. The bartenders were super attentive and the food looked smell and tasted good. 10/10 no lie
George Rumbley
Other than 45 minute wait after the reservation for a table and the bar not having the ability to make drinks on menu due to being out of ingredients for some drinks, food and wait staff were great
Dorian Sanders
KENDRA was so amazing. Definitely coming back. Best service ever!!!
idezz
I had the best serving experience of my entire life, jade was very attentive and made the experience 10x better. Me and the wife will be coming back soon.
Dorothy Wilkers
Jesse was fantastic! So friendly, made great suggestions, and took great care of us!
Fernando Amaral
The hosts were so amazing! amesa maia kamora !! GREAT
Jennifer Booth
Amazing food and service!! Best honey chicken ever! Hats off to the bar tender! Amazing drinks!
Robert Jackson
The staff at this location is AMAZING! They definitely go above and beyond. Make sure and grab a bite here when you are in Nashville!
Jason Woodard
Food was very good and the service was great..Jason W. 🙂 …
treanna blassingame
Great decor, great food, I loved my bartender and the manager Lauren was great! Will be coming back!
Iam Blue
I love this place ! Food is good , The host Amesa is outstanding! So sweet 1000/10 forsure ! Definitely will be returning
Renee
We try to get here every time we come to Nashville. It never disappoints. Everyone, from the host to our server and the bartender, have always been wonderful. I’ve also become obsessed with the spicy Brussels sprouts!
Adrienne Jenkins
Jay did an exceptional job. He was a wonderful waiter.
Calvin Jarrett
I love coming to P.F. Chang’s. Everyone is very professional and nice. Keonna and mesa are so kind and makes me feel like home.
Lyndarius Armour
Thank you sharonda for such a pleasant night we really enjoyed your service as well as the fantastic pictures you took
CJ R
Like most places in the last couple of years we've been to. The food is still pretty good, though. Even with a lack of staff, the place was really nice and clean. We ate at the bar and were pleased. Hubby says try the pork egg rolls!
Bailey Settles
I had a great experience here. All of the staff was extremely helpful and friendly. I placed a takeout order and the food came out great. I will definitely come back.
MyFoodie Travels
This PF Chang's goes above and beyond!
Yesterday a state of emergency with a 10pm curfew was declared. I rushed out to get food for us but noticed everything shutting down.
Stopped by PFC and I said I'd take anything they have left overs of and Troy, the Mgr was a lifesaver! I'd not have been able to feed my daughter if not for his kindness. I'd give a 10* review if I coulld. Thank you!
Kassi White
Food is great. Service is great. Location is okay. It does get crowded over there, no fault of the restaurant, obviously. Everything is good there. The service (while Wonderful) is a bit slow right now. I'm assuming due to covid and everything. So there was a bit of a wait even with reservations and then a bit of a wait for our food but it was hot and fresh and the waitress was a peach. Never had a bad experience there.
Debbie Day
Really enjoyed dinner with friends and saw a fireworks show afterwards.
Neil Bergman
Characteristically delicious Asian food. They were short staffed but service, while a bit slow, was excellent. Staff was friendly. Everyone made the best of challenging circumstances and we had a wonderful meal and experience.
Carie Ward Kozlik
Sid was awesome! Knowledgeable, friendly and gave a great experience!
Jacob LaCour
Friendly waiter, got our food in a timely manner, the food was hot and very tastey.
christy freeze
I’ve always had great service every time I go to PF Changs. The hostess is always kind and prompt to seat us, the server is very knowledgeable and personable with our table, the cocktails are great and the kitchen prepares the most delightful food in a timely manner. Highly recommend visiting PF Changs on West End!
Patricia Golden
I made a reservation for a group of six friends at the PF Chang’s West End , Nashville, for 6:00 pm for Monday, March 7, 2022. I spoke with a live person to make this reservation. I got an text CONFIRMATION regarding this reservation on March 6 . We showed up for dinner on March 7 and the restaurant was CLOSED! A sign on the door said it was closed 3/7-3/8. No one called or text me that there was a problem. Shameful behavior by this restaurant! If you had a problem please notify those with reservations.
On 5/25/22 my group returned to PF Chang’s West End for dinner. I was VERY pleased that they made a special effort to make things right for us and apologized for our previous experience. I find that admirable. I would now give it a 4 star rating.
Alejandra Argueta
Changed the menu again, my favs always get to go. Food and drinks were good mine was missing something but is ok. It was not busy and the service too slow today.
Clifton Honaker
Smooth reservation, great service, and the food was good.
Minchey George
Jay was amazing!!! Perfect for my 39th bday dinner. Thx
Ellie
We came to this PF Changs after visiting a location in Argentina and Colombia. We were impacted by deliciuos flavours..however in their location in Nashville, food quality is just disappointed and was very low. Beginning with their eggrolls that seems were fried in old oil. Furst bite was discounting with horrible taste to old. Then, a beef that was flavourless and seemed more a stew than sauteed dish. For dessert, their emblematic chocolate cake had several days of prepared. It was dried and fruits were old. Sevice was basic, waitress was not very polite. They did not charged eggrolls...but it was not a good experience.
Raimond Moubayed
I had a great interaction with Estelle ando Amisa :)
Tiffany Friedmann
Amazing night and appreciative to our server Paine….he was wonderful!!! We enjoyed every minute!!!
Anna Sloan
This place is absolutely amazing! The management is absolutely fantastic and the staff is so polite. Ja’len at the host stand was very informational on the menu! Kayla was attentive and bubbly!! definitely a great experience!
corey hampton
Amesa is the greatest host I’ve ever had
ThatFoodGuy YT
It was great! The service was awesome and the food was amazing!
Debra Vaughn
My first time experience
with eating here was extremely enjoyable. Love the food, service, and decor.
Absolute 5 stars.
West End P.F. Chang the best.
Edward Garcia
After hearing about myself and my wifes current hardship with our baby girl the manager did us a kindness that lifted our spirits. The food here was fantastic and our server was great. Thank you again for everything.
Big Kev
This food was AWESOME! The service was great.... HIGHLY RECOMMEND!
Tina Hare
We had reservations and it still took 15 minutes to be seated. The waitress took a while to get our drinks, and it was not busy. It was our first time trying PF Chang's. It was just ok. I don't know that I would ever visit again.
But, thanks for the experience.
tia t
I LOVE this restaurant. Best service I’ve ever received. Everyone was so kind and helpful, and the food was great!
Yolanda Moore
P.F. Chang's holds a lot of memories for our family. From baby showers to graduation dinners to birthday dinners and dinner with friends I can always count on professionalism from the entire team.
Jazmin Mitchell
The server I had was McKayla. She is very friendly, helped me with everything I needed, and made sure I wouldn’t have any complaints. Sure enough I don’t have any. Thank you McKayla, I will be visiting again
The Soggy Green Bean
Absolutely delicious food. The wait is a little long due to a lack of servers, but don't let that stop you. Service is great and the food is made well.
Vipin Aggarwal
Excellent food service and servers. I love vegetarian Chinese food at PF Chang!
Mark Newton
Very slow take-out so plan for 20 min or more from when they inform you about being ready
Michael Smith
Staff was very accommodating, food served hot of the grill. Not quite the Asian food i am accustomed to. But non the less very popular and tasty.
Regina Hamby
Food was delicious. I gotta say the street noodles was unbelievably good. I was first worried because seeing the curry, but to my surprise it was just right. I wish I asked for an extra lemon instead of one for my Uber order. If you go here, I would definitely try the street noodle. IM HOOKED! too bad I don't live here.
Charles Lytle
It was a really good dining experience. My wife had not been there before and also happy with her meal choice. It took a while to be seated because of the shortage of help many are experiencing. If you can overlook that you will enjoy the food. Very tasty!
Aliza Monet
Ja’Len was very helpful and fast on takeout tonight. She was friendly with a positive attitude!
Delacy Lancaster
I sat at the bar. Food was great. Waiter was great. Drinks were great. I have no complaints. Will go again.
Kelly Webb
My husband and I had an absolutely delicious meal at P.F. Chang's...He had a Mongolian beef bowl with fried rice and I had the Shrimp Pad Thai. The waiter we had was so personable and did a great job! This restaurant is looking for staff. If you would like to work at a great establishment, apply for a job.
Peace of Mind
Christian and his manager were amazing and the food was awesome.
Hensley Warren
I love this place! Natalie makes our experience amazing and seamless every time :)
Autumn Pickel
Awesome food ! Awesome experience! Robbie was an amazing server and clearly was the only one there and handling it like a pro! Great job !
Bobby Lindsey
Great food and great service! Make a reservation though. They are short staffed and need notice that your coming. Regardless, they are doing great with the smaller staff they currently have.
Dexter Lowe
Aleigha was very thoughtful and kind through our entire meal.
Eric Olson
Food and service is always amazing when we come!
Karo Leigh
So. Incredibly. Slow. We got there right at our reservation time of 3pm on a Sunday. We didn't leave the restaurant until after 4:30pm. It took 30 minutes to get our appetizer. And then 30 minutes after than to finally get our meal. The main dishes were cold when they finally arrived, but I was so hungry I just ate it and didn't mention it. Our check took another solid 20 minutes to get to the table. I will say being able to scan and pay made it quick to pay and get the hell out of dodge.
Rob S
Food Good service slow. And was only 5pm on Saturday.
Tim Shaner
Wonderful food and wonderful service. We alerted manager Lauren about a small issue we had in the past and she went overboard to make it right. Our server was concerned as well. They made sure we had a great experience for my wife's birthday. She even got a free dessert for her birthday. This place is managed well. Thank you
Alyssa Harmon
She was absolutely amazing, we will definitely be coming back to see her.
Stina Griggs
I went there for my birthday and it was great! My server (Kali) was awesome. She found out it was my birthday and had the employees there sign a card for me. Thank you again Kali!
Bradley Pinkerton
Absolutely awesome meal. Service was excellent and checked on us throughout the meal. Had the crab racoon as a Pp and they were excellent. Entrees were tasty. I recommend the sweet and sour chicken. The Great Wall of chocolate cake was huge and to die for!!! This location is much better than Franklin.
Andrea Nolin
Very clean, great staff, Lindsay was a fantastic waitress and Sean was super nice. Would come again. Loved the duck! Staff needs to be able to taste more of the menu though so that they can better recommend items
Michael
Really great food ate every single bite. I dont know if they were just busy on the day I went, but service was rather slow. The waitress we had seemed as if she was new and uncertain at times, but she was really nice and polite. I would definitely go back again to enjoy the food and explore the menu a little. Wish I had some pictures of my food but it was too good and couldn’t wait. I do recommend the Egg rolls that are served here because they were Amazing!
Neil Armstrong
I always ordered the Chang spicy chicken and, as usual, it was fantastic!
Ray Jinkins
Paine was wonderful, food was great. All around awesome experience.
Terrance Harris
Food was pretty good but service was excellent!!
Make sure to get those vegetable rolls😋 …
kalyf melendez
We had to wait a little bit because they did not have any servers and the outside tables were dirty other than that, food was good like all always.
Dave Martin
Excellent service great staff always a pleasure to dine here
Donald Reid
Sharon's the Hostess at PF Chang's is the most proffessional young person I have met in a long time. Her hospitality is outstanding
Moises Santiago Pabon
Nice restaurant with nice food, good staff.
dsimmons8885
Absolutely THEE BEST experience I have ever had at a P.F. Chang restaurant! This was my first time visiting this particular location, but I have visited this restaurant chain in several cities across the US. This one tops them all! From the welcome at the door, to being provided excellent service by a wonderful waiter named Matt, to being visited by Lauren, the manager, just to make sure everything was ok... the music was pleasant, the ambience was superb, the restrooms were clean, and the food was well proportioned and cooked to perfection! I was reluctant to eat at this restaurant because my last few visits were mediocre, but the experience at this location has moved P.F. Chang back to the top of my list of favorites. If you're in the Nashville area, do yourself a favor and check it out. I don't think you'll be disappointed!
Zach Lebarts
Food was great! It was an amazing experience and our server Susan was phenomenal! 10/10 will come again!
Lee Orrison
This is a great place to visit for food by the park. The waitress was attentive and nice to our family. The food was well prepared and quick. The only thing that was interesting was the wait. We did get seated in about 15 min., but half the restaurant was empty. So either they couldn’t be at capacity or not enough staff for the guests.
Michael Buchanan
Never went before. Awesome food this is what American Chinese food should taste like. I didnt need to add any sauces to my food and I was the best Chinese I've ever had.
Ashley Wright
Amazing service and great food as always!
Kent Harris
Impeccable. The service was worthy of 5-stars. Most times when you walk into a restaurant either the food is subpar or the wait staff is terrible. Both hit it out of the park. I ordered the Peking Duck which I highly recommend was very succulent and had hints of apple and raspberry. It was cooked to absolute perfection. If you go there you will not be disappointed. Great job guys and two thumbs up.
Keith Barrett Jr
I celebrated my birthday with a few close friends. The food and the fellowship was absolutely amazing. The Hot Honey Chicken with Fried Rice is one of my favorites. My friends brought cupcakes and the staff gave me a birthday card. My first celebration during a global pandemic and it was well worth the celebration.
Flash A Million
The service was great, the appetizer was great. But the entree lacked flavor. This isn't the first time either. I had the Mongolian Beef, not satisfied.
Demarcus Blackman
California Rolls are the best... must go great service and decor
Christina Keener
Great food and service. Definitely going back.
LaKeshia Day
Hubby and I always go here, and it is always a hit. The appetizers we enjoyed were the crispy green beans, lettuce 🥬 wraps, and dynamite shrimp. I love the Singapore Street Noodles with the curry sauce, lime, and julienned vegetables. It’s citrusy, fiery, and zesty. Also, the salt and pepper prawns are great too. Hubby enjoys the sweet & sour chicken, Mongolian beef, Korean Bulgogi Steak, and more. We always try something distinct, and are never disappointed. It’s a big city. You need to arrive earlier than your reservation for parking.
Teresa Overstreet
The waiter was very nice. I told him I have a shellfish allergy. However, when my Wonton soup came it had shrimp in it. I ordered Vegetable Lo Mein as an entree. That didn't work out either; in some way it contained shellfish. He came back to the table with a shellfish free menu. There was ONE entree on it, chicken. I'm unsure what else to say, other than, the menu needs to be list everything that contains shellfish. Very, very disappointing experience.
LA Carrasco
We didn't have reservations, we come here weekly didn't think we needed one. We had a 30-40 minutes wait. But realized the whole section right behind a waiting area with not being used. Hostess was very pleasant and friendly, she took us to our table. It took over 10 minutes for the waitress to come over. She apologize for the wait. The kitchen was great, good service, friendly and good food. At the end of my meal I asked for my food to be packed to go. I had the Thai Harvest which is very liquidy I didn't realize until I left the restaurant that she had put the rice in with the Thai Harvest all in one container making my rice soggy. She pretty much ruined my left-overs. We come here a lot the problem that we see is they either have a big turnaround with their waiter/waitress or not enough servers. At this location you never know what service you are going to get from waiter/waitress. But do like their food, maybe I should just order take out instead.
Ali Mcclanahan
Food and service were excellent as usual! Server was friendly and attentive, lettuce wraps were amazing, we will be back!
Kerri (Electra)
Service is always quick, correct to order and delicious. The staff were very pleasing and kind, especially when we wanted substitutes for some of the size. The front parking lot is not very big since it's on a strip mall, but there is a garage tower around the back. Make sure you bring the parking ticket so that it can be validated and you won't have to pay for parking.
My absolute favorite dish is Mongolian beef. It is a must have for every dinner.
Marcus Williams
The staff are very friendly, but twice now they have forgotten some of my food. The first time I got back home I discovered that I was missing a 15..00 meal. The 2nd time I discovered that I was missing 2 items and I had checked the bags while inside, not sure who they have checking the to go orders but they need to do a better job. Especially with the amount of money you spend on the food.
Karly Kennedy
Best PF Changs I’ve ever been to! The management is friendly and helpful, and I have nothing but good things to say about the experience as a whole!
Diane Palmer
Loved it. They have streamlined the menu. My favorite dish, orange peel shrimp, was taken off the menu, but on request they still made it for me. My husband usually gets the Mongolian Beef, but he switched to Beef and Broccoli and liked it. Our waitress had only been there a week, but we had very good service. Parking is very limited at the West End location.
Sarah V
What a fantastic location. We went to an upscale restaurant that had horrible vegan options right before and decided to leave to come to PF changs lol and it was the best decision we made! Matt was our server and really turned our night around. He knew exactly what to recommend as vegan options and was quick to bring us drinks. Overall 10/10!!
Cory Duft
I got the sesame chicken and chicken fried rice with the chicken lettuce wraps as a appetizer....all were fantastic! Think I am just going to do the lettuce wrap next time, the sauce for it was amazing. Servers were low energy but very professional and helpful with questions and meal alteration requests. Located in a nice spot on west end, I recommend!
Stealth Foodie
This location started out as top-notch. The last few visits, however, have been disappointing. The recipes and portions have been inconsistent. The shrimp dishes have the mushy pre-battered shrimp that get soft and unappetizing when they get soggy in the sauces. It's a great location, and will soon be patio weather. We'll try them again, as we have gift cards to use up...here's hoping for a better experience next time.
Debra Waller
Are there last week with a couple friends. We were so excited and made reservations, as we don’t get to enjoy a nice dinner very often.
As we entered the building, we were greeted promptly and the hostess was friendly. We were sat at a table in a busy area but over 10 minutwsmosses without anyone even acknowledging us. So, my friend had to go back up to the hostess area and ask to be waited on. We finally received a great server, apparently it wasn’t his section, and the food was good. We had the lettuce wraps and shrimp as an appetizer and all ordered individual meals. Overall, it was delicious and we had a pretty pleasant visit once we were able to get Service! We will be back.
Hailey Snyder
Fantastic ordering experience in store and online. Incredibly nice staff and very clean all around. 10/10 would recommend
Ron “Ron” Moser
PF Changs was very good. Our waitress was excellent. I ordered a vodka gimlet and the bartender was nice enough to let me know they did not have Rosa's Lime juice to make as it should be. He did offer that he could still come close and he did. We had a party of five and all we satisfied.
Ethan Klindt
Jamal had great table awareness and always knew when we needed refills and extra service, as well as a friendly personality.
Mike Nichols
Sat at the bar. Bartender was nice and gave his suggestions on dinners. Made a good drink and good conversation. Love the wanton soup
Mike Holien
I really enjoyed this chain of PF Chang’s. I ate here twice while staying near by. The staff was extremely kind, attentive and the food was amazing. I did have to wait a bit for a seat the first night I went, but that is to be expected at popular restaurants. The restrooms were clean and so was the rest of the place. I highly recommend this restaurant to anyone wanting a great PF Chang’s meal.
Lexi P
Visiting from Wisconsin and decided to give PF Chang’s a try after so many good reviews. Justin was my server and was probably one of the best servers I had in a while. His customer service was on point and made me feel right at home. If I ever come back to Nashville I’ll definitely stop by PF Chang’s again.
Madison Nance
Amazing. The food is great, the cocktails are great, the staff is fast and polite. It inspires a lot of confidence to see managers rushing around delivering food and bussing tables. There's a wait almost every night, but they'll under quote and over deliver. 5 stars.
Gregory Yuh
Great food but service is not consistent. Lettuce wrap is delicious but little salty. Stir fried eggplant is delicious and they use chinese eggplant so it is soft and light. Food has always been consistent and delicious. Service and wait times just depends but mostly they look to be understaffed so be patient and expect slow paced meals.
David Simpson
Love PF Changs and the food was good as expected. The service took a bit of time towards the end of our meal during the Saturday lunch hour as it look like waitstaff was spread a bit thin.
Kim V. Garvey
Used Postmates to deliver from here for a quiet at-home date night. Delivery service was fine, arrived promptly and food still hot. However, the quality of the food was beyond sub-par for the price point. The bottom of the container with the egg rolls was covered in grease making them almost inedible. The chicken fried rice was also very greasy. They didn't provide soy sauce or hot mustard, only a tiny ramekin of sweet and sour for 4 egg roles. Will not get delivery from here again. Not worth it.
Cristah Artrip Prost
I was incredibly un-impressed with the service and menu options during a date to P.F. Chang's. Despite making dinner reservations for 6PM for a party of 2 and arriving on time, we waited 20 minutes to be seated while 2 parties who rolled in behind us were seated before us. Then, it took the waitress 30 minutes... yes 30 minutes to give us menus, bring us drinks and take our order. I am understanding of waitstaff, and she did her best to accommodate us thereafter. The food was good, but nothing to write home about after waiting so long. I would strongly suggest going here for lunch rather than dinner as I have had positive lunch experiences here!
Kelly
Our waitress, Sophia was awesome. Food was good, my fiance had the spicy chicken, which was ok, but my Mongolian beef was fantastic as always. Their fried rice is out of this world too.
All in all, great experience, only real complaint was parking is tough, although the waitress did just inform me they offer valet. (I didn't see that advertised anywhere) they should market that more as it is a major deterrent for anyone coming here.
Stacey Suddarth
Love! Love! Love! When they're open. Here lately when we drive an hour to eat & even make reservation on the website the doors are locked. They need to update the Facebook and website when closed. Do Better
Micah Anderson
Would appreciate friendlier service from the hostess station and the pours on the drinks are light. Great lettuce wraps though! Also, very clean. I try visit them when I'm on in Nashville on business.
Gopi Krishna
Quality food with good customer service.
Juju Gypsy Journey
Excellent service and food in spite of staffing issues. I would have never known there was an issue because they handled it all so well~ hudos
Sathiya
PF Chang’s is one of the excellent restaurant in my area in Franklin, TN.
The excellent in terms of the taste of food especially PG Chang’s fried rice, Singapore noodles etc.,
Also, you can try virgin pinacolada as a drink option.
As a starter, you can start with Lettuce Wraps with chicken. Its simply amazing.
You can try with chicken fried rice and chicken noodles. Its great taste always.
If you are bringing your kids, then you can find the kids menu as well.
It has the combination of items and kids will really love it.
I have never tried any other meat except chicken.
Hence, I cannot comment about other meats.
Also, you can check with your waiter about Chef sauce.
Its an amazing sauce and well suitable for fried rice (any meats or veggie) and noodles (any meats or veggies).
I am not too forgot to mention about supporting staffs such as waiters.
Always, I found helpful staffs any time. They are simply amazing.
Is it a dine in? No problem. Is it take out? No problems.
They will help you to choose you to order which you like it.
Overall, it is an amazing restaurant. You must try. And I am sure you will not regret for your tries.
NGavush
We so enjoyed our time dining here with friends. Abigail and Abigail (Abby and Gale, Gale and Abby) were a great team and it was very clear they were both glad to be of service and were more than extraordinary in their attentiveness. We are Disney parks and cruise-line fans and both agree that these young ladies were providing Disney-esque service, which to us is to be held in highest regard. Kudos ladies. Lauren was very receptive for our accolades, and did a great job representing the establishment. Thank you.
Lera
The customer service was good. However, they didn't have Dumplings due to the steamers to cook the dumplings not working. Although I was not able to get dumplings the food I did order was good.
Shari Hinton
Very delicious 😋 but the service to be seated was terrible 😫!
ijick88
This place rocks! Coming from an experienced foodie and Asian by bloodline, this place has really great food 🥘. Fantastic presentation and very friendly staff! Love PF Chang’s …
melvin crips. Jr.
Food was good as always. But we sat there for 15 min before we ever ordered a drink. I'm sure they have a worker shortage like every one else but food was great
Karen Stegmeyer
Menu more limited, my 2 favorite items no longer on menu and feel the quality has gone down. Place also needs a makeover
Sanja Derfic
We loved the food there.Tried just spicy shrimp and chicken with some veggiea. The sauce is really tasty.
We will come back if ever in this area.
So sorry we dont remember the name of our server. But he said he was doing the Keto diet as well.
Was very pleasant.
Stephany Oanes
I ordered my food to-go, and my food was ready in 20 minutes. It was fresh and hot and tasted great. Not your average Chinese takeout that’s for sure. It might cost a little bit more but you get what you pay for! Definitely a nice place for date night.
Clayton Marbrey
This restaurant has been consistent as long as I've lived in Nashville. I moved here in 2003 and have made MANY visits here. Parking is usually difficult but they validate and the food is awesome. In all these years I only had one bad experience, several of us ate orange peel chicken, and it didn't agree with us but this was 13 or 14 years ago. Aside from that it's always a great experience with friendly staff who make you feel like you're with friend instead of a customer.
barbara platt
Nice food, service not so much
susan sloatman
Ordered to-go and had to wait 30 minutes later than my scheduled time. Then got to my destination only to realize they gave me a single fork and no napkins for my two entrees. For $36 they should at least include two forks. Also I got a single fortune cookie. 😐 …
Jason Lundgren
Service was awesome, but we did go during an off time.
Food is way over priced in my opinion, but that is P.F. Chang's as a whole and not specific to this location.
Ambiance here was pretty nice with a good view of the Parthenon in Centennial Park.
Diane Wilson
First time to this particular PF Changs. AWESOME!! Greeted with smiles and positive professionalism. Our waiter, Heath, was very attentive and on point with updates and keeping the glasses full. But not too attentive to be annoying. Food was very good. Had the Chicken Pad Thai, Hubby had Shrimp LoMein, Appetizers were Sushi Shrimp Tempura Roll & Egg Rolls. Definitely will return while in town. Love PF Changs!
Destiny Johnson
Our server was very kind and friendly. Their menu is condensed and customer friendly.The Miso Salmon was delicious and the Korean steak was exquisite. The Tennessee draft beer was light and smooth. I recommend this restuarant for anyone that wants to dine at a chic restaurant. The prices are not as high as well.
Koeby Dixon
I love this location. I come to Nashville a couple of times a month, and my best friend and I visit here each time I am in town. Our most recent experience went above and beyond what we expected. Our server, Saeid, and the manager, Lauren, took outstanding care of us even remembered us from coming before, weeks prior. I would recommend it to anyone.
Jacque Contreras
After we called and the hostess was rude and had an attitude about me asking about any vegan dishes, I was put on hold and hung up on.
When we called back, we talked to the manager, Hannah who was courteous, patient and professional. We came in to place a big order, and Hannah checked the ingredients of many items to make sure menu items were indeed vegan. Thank you Hannah for your help and patience and setting us up with spring rolls, eggplant, curry vegetables and green beans that were vegan. Everything was very good and a treat!
Alexandra Heberaj
The food here is amazing! We stopped after getting treatment at the cancer center for my boyfriend and the food was to die for (no pun intended lol). Our server was also very nice and attentive, so we left incredibly satisfied! 10/10 would recommend 👌 …
C S
Wow, this place has really gone down hill. Cold food, far less items on the menu, service is off an on. This used to be an ups upscale place to me. We had a $70 meal last night and the food was cold and seemed like it had been sitting for a while. Very frustrating.
Robert Higginbotham
Great to visit the P.F. Chang's across from Nashville's Centennial Park once again after all the covid hysteria in Nashville has finally (one can only hope) settled down. I keep reading about how difficult it is to hire employees, particularly in the restaurant business. Well, apparently P.F. Chang's has cracked the code on that little issue. The young man serving our table was first rate, downright crackerjack.
KB Will
Always a good meal... DONT SIT AT THE BAR WHEN THEY ARE BUSY (you'll be ignored for a while)
Julie Castro
Really good but I'm thankful that I thought enough to get a reservation booked. They were reservation only on the Saturday evening we came in.
Donna Carter
I love this place. Lettuce wraps are so yummy and fun to share. Every main course I've had I have enjoyed immensely. Desserts are on point, too. Ambiance is nice and staff is helpful and friendly.
Ceej Ceej
Such a great and delicious menu selection. The ‘Surf n Turf’ entree is always so perfect. It’s in a really good location, only trouble may be finding parking in the lot attached to the shopping center and restaurant. This is always a top pick for date night with my fiancé. The restaurant atmosphere is very relaxing as well. I do suggest signing up for their mailing list. They always send me super good coupon deals that we happily take advantage of often.
Shawn E
Well we ordered dinner, was told it would be 1 hour Well 2 hours later they called us a said our dinner was delivered to the wrong address. Well we had to drive there to get our dinner at least they competed it.
Michael Beauchamp
Long wait because we did not call ahead for reservations but it was worth it. Everything was delicious. I highly recommend the pepper steak.
James Stanhope
The food was very good, however we had several issues with the waiter. First off he didn't introduce himself to us, so I can't give you his name. Then he messed up my order, my date ordered wonton soup without shrimp and I ordered egg drop soup. He never brought the egg drop soup.
We were there at lunch and my date specifically ordered the LUNCH portion of Mongolian Beef. When the bill came we were charged for the dinner portion. The appropriate adjustment was made, but only after it was pointed out.
Brandi Tillery
Love the brand. We drive 20 minutes, almost every week, to eat here. It is apparent that they are severly understaffed. The reataurant could use a sprucing up. The restrooms aren't what you would expect from this brand.. always gloomy and dirty. This restaurant is in a prime location, lots of locals and even more travelers. That being said, it gets alot of traffic. I don't think that this location is a good representation of the PF Changs that I have loved for years. We will continue to come here, but expect subpar service and inconsistent food.
Rose
Delicious! I miss the salt and pepper calamari and the shrimp with the nuts and honeydew. That's what I always ordered and so looked forward to. It has been taken off the menu and it's not available. Please change this, if management reads this.
Jessica Allen
If I could add more stars, I would add 100+++! A colleague of mine lost his mother this past week. So I decided to send him and his husband dinner. I was having online issues with Uber Eats and with P.F. Chang's website due to an item showingashowing up as unavailable. Troy, the manager went the extra mile plus more to make sure my colleague receives the lettuce wraps and more! His kindness and generosity will not be forgotten. The staff here is one of a kind, and you just do not see that kind of service these days. So, from the bottom of my heart and my leadership team, thank you for ensuring that my colleague and his spouse are fully taken care of during this heart wrenching time. You are so appreciated and your kindnesses and generosity will not be forgotten. I wish you many blessings!
Kim Fortenberry
Love PF Changs and the nashville outpost is amazing. Love the service and all the different menu options.
april meadows
Food was good, like always. But the door greeter, host, the two ladies were VERY rude. I will not go back if I see them working again.
WhoWhatWhere why
I deliver food for Postmates. The staff is always extremely friendly and, unlike similar restaurants, the togo orders are always ready to go and CORRECT. This location has a fantastic staff and management team. Thank you, for making my job a bit easier.
Molly Smith
Came in with a party of 3 around 3:15 on a Monday afternoon. It was very slow, maybe 6 tables total. The host(ess) was nowhere to be found so we had to wait up front for a few minutes to be seated. She sat us at a very dirty table and quickly walked away without saying a word. There were actual bits of food on the table as well as the booth and water rings where glasses had been. It took maybe 5 minutes for us to be greeted by our server and she politely moved us to a new table in her section. However, she left almost immediately after doing so without taking our drink orders and took another few minutes to come back and do so. Drinks took another 5 minutes to come out and the lemons that were brought out for iced tea were definitely going bad; they were dark and mushy. We ordered the lettuce wrap appetizer and it took 15 minutes to come out. Again, there was only about 6 tables in the entire restaurant. Our entrees came out slowly as well, and they didn't come out at the same time. The food wasn't bad, which is why I'm choosing to be generous with the 3 star rating. It was delivered hot but it was definitely lower quality than what I'm used to getting at other PF Chang's locations. The one in my hometown of New Orleans is consistently great.
Our server was friendly enough but we realized halfway through our meal she seemed to be the only server on the floor. She had too much work to do to give her tables the proper attention they needed. We had to wait too long for refills and she didn't bus our table during the entire meal, leaving the empty appetizer plate, side plates, and empty cups sitting at the edge of the table the entire time. Even the fortune cookies were stale lol. We were pretty disappointed in the entire experience and I doubt I'll return to this location again.
Lynn Jones
Though it looked like they were short staffed, my daughter the birthday girl didn't care for the shrimp in lobster sauce. The manager changed it and everything else was very good. That was the first of many visits.
Sarah Enna
5 stars because of the food, not the service. If you look like a regular person (not fancy) the staff treats you like you are not important. We got our food and had no serving utensils, we had to ask three different people before getting any. But the food is amazing so we order it togo, that way we don't have to deal with the servers.
Spencer Goldade
I was leery based on my last PF Chansperience, but they've reduced the salt and sugar to optimal levels. It was so good.
Service was out of this world. Such great folks here, awesome conversation, good recommendations, friendly, and welcoming.
Recommend they clean behind the booths on the window sills, as well as on top of the clothed booths. Not a huge deal right now, though.
Great time.
Charlotte Smith
Not a Critic! Just a Customer!
Sorry no photos, went there about a week ago and service were a bit slow, food was ok , it seemed a bit out of sync and off maybe do to everything going on but overall just not together, it wasn't to busy but it took a while to get our food and service was really slow, looking forward to things getting back on track!
Melissa Laskin
Food was good. Service was better! Davis was amazing. He seemed to be running the entire restaurant, even making drinks while trsining someone. He never skipped a beat. Great leader and multi-tasker.
Mandie Starks
Bryan was the best waiter we’ve had in a long time!!! The food was fresh and hot and AMAZING!!!!
Sharon Rupe
Drinks were great but the food was overcooked. We have always loved the food in the past, but this last time it was below par. The place is beautiful and the wait staff are very nice. I was just disappointed in the food this time.
Audreuy Reeves
Amazing service! worked us in for a great birthday lunch! Lauren was very kind!
Sonya Sherman
Many empty tables but had to wait 20 minutes to be seated. Server didn't bring sauces until we requested then didn't mix them or explain which ones were hot. Slow service didn't check back on us for long periods of time
Yevgeniy Mashnitskiy
Food was really good. Service wasn't great but not terrible. Ordered a soft drink initially and showed my and stated my intendion to have a drink with dinner, but wasn't ever asked about what I wanted and the two times I tried to ask about the drink, I either wasn't noticed or heard.
Also, they were out of an item I ordered, which is fine, but others around me ordered the same item and were approached by the manager expediting and offered other things gratis. Just an oversight because i had to request for that item to be removed from my check. Not that it's the end of the world, but still. Would I come back? Yes, with friends that wanted to go, but unlikely as my first choice.
Ben Phillips
Some of the best Chinese food you are likely to find from top to bottom. Has a well stocked bar, but the atmosphere is hardly Oriental. It's one of my regular stops and I've never had a bad meal there. A bit pricey, but you get what you pay for. Parking can be a problem depending on the time of day.
Brier
Food great. Service needs ALOT of attention... Waiter/waitress etiquette with manners IS a forgotten art here. For the price you pay, it SHOULD be better. Open tables with long waits and not enough servers as well on a Saturday evening.
Mac E
I went there with my family and it was amazing. They had really good service and our waitress never missed a beat! The food was impeccable, and I would recommend the Miso Salmon or the Kung Pao Shrimp. They are so appetizing and delicious! Desert-wise, I recommend the large Great Wall of Chocolate for large families and maybe the cheesecake for a couple or one person. All in all, I love this P.F. Chang's and would recommend it to any considering it.
Jacob Moz
The waitress who took our order never came back after we paid with cash with our change, we waited for more than 10 minutes. We did not tell her the change was tip, it was significantly more change than a 20% tip.
Roy Brown
My girl and i enjoyed ourselves on our first visit great food but our server was new and nervous but I've worked food service for over 30 years so i understand and still left her a 13 dollar tip on our 97 dollar bill
Cayce Jondro
Had a large group and we were seated right away. Food was good. Parking here was a bit difficult and there were a few issues with our order, but it was all worked out. I'd try this place again if I was in the area.
Chris Matson
Girls Lunch! Food was delicious. Our server excellent. A little mix up on the gluten free dish.
Jimicus Atticus
It's passable Chinese at best. It's certainly better than most hole in the wall carry out places but it used to be a lot better. We had the pork dumplings which were not bad overall, the skin was fairly thin (though several were split open) and the filling was tasy enough, if a bit mild. They were covered in a sauce that looked a lot like the standard soy/black vinegar/chili oil but was really lacking in flavor compared to the real thing. The lettuce wraps were ok, the Mongolian beef was decent enough (generous portion, overall best part of the meal). The rice though, was undercooked and cold, almost crunchy. We brought it to the waiters attention and he brought us back a bowl of warmed up undercooked rice and told us others had complained and they threw the rest out... So why serve it to us a second time? He never offered fresh rice either, just left us with the inedible stuff. What Chinese place can't figure out rice?
Hotrod Hunny
Delivery was missing several items, and due to COVID-19 they cannot check your order before leaving restaurant. Spent over $125. DoorDash made it right but I’m disappointed delivery orders are not checked. Verify Delivery Orders!
adrian
loved this place! I recommend trying there great wall of chocolate. it's a 6 layered chocolate cake slice and it's super good and pretty big. I also recommend the crispy honey bowl with shrimp.
Renee Huddleston
Wonderful tasting food. When you place an order the food is enough for 2. I highly recommend going there and trying the lettuce wraps and the Beef and Broccoli
Lindsay Johnson
So this location is typically good but tonight was a disaster. The host was fantastic though. Server,Brett, always seemed to be in too big of a hurry to stop and listen to us. No suggestions of appetizers, drinks, main course, or dessert. I asked about hot tea. He said yes we have some. We have green tea and.... well I’m not sure. Maybe some other flavors but we may be out so I guess you can just have green tea. My mom said water for now but I will take a look at the wine list and decide based on what I order for my meal. So naturally he took the drink menu away. When he brought our apps out my dad asked about a sauce that used to be brought out. He said he doesn’t know what he’s talking about. My dad said yes, Chang’s stopped bringing it out a few years ago but we can still order it upon request. Still, Brett had no idea what we were talking about. Instead of saying let me go ask he just basically gave up and walked away. We enjoyed the appetizers. The dumplings and lettuce wraps are always the way to go. The main meals arrived. My dad asked again about the oil. He loves it on his rice. He said no we don’t have peanut oil. Let me see. To which he brought a thick sweet sauce. Nothing oil about it at all. My hot and sour soup was very bland. No flavor at all. I sent it back. I just ate off the rest of the tables plates. We ordered brown and white rice. We only received white. He seemed very agitated that I asked again for the brown rice. After the meal came Brett disappeared. He returned to clean off the table. He later returned with a cute personal dessert for my moms birthday. It was much appreciated. As he was setting it down we were talking about maybe ordering more for the table to celebrate. He cut us off and said oh well it won’t be free. I mean obviously sir. But you would think he would want us to spend more. The manager never came by. She was on the floor but we could never get her attention. I almost didn’t give him a good tip. Because I have been a server/bartender for 6 years and a manager/culinary for 5 years at one of your neighboring restaurants, I begrudgingly left a 20% tip. I suggest getting more table touches from your managers. Also, Brett needs a smaller section until he can get his rhythm down and learns to connect with his guests. He will sell more for P.F Chang’s and hopefully give better service which will give him more money.
brittany carver
My friends and I eat here about once a week. We love love love Tanner! He is an amazing waiter. He always makes us laugh. Whether we order out or eat in, it is always a great experience.
Suzanne Larue
Little pricier than most PF Chang’s. I got beef and broccoli with two spring rolls to go.. $30 for dinner prices. I’ll try again but the meat was a little tough. Watch for lunch specials.. time changes from day to day..one day stops at 3 pm another day stops at 2 pm …
Randy Belasic
Lettuce wraps are awesome, but waitress failed to tell us the mustard is HOTTT!!! Our food was good. The hot & sour soup is like drinking gravy with squishy bits of tofu; I tried it but just couldn't do it. Overall it was a good experience.
Karen Catling
Food was average. Not great. Little pricy but in college town/trendy area.
Beverly C
We ordered the honey chicken and Buddha vegetables. It was really good! The chicken is crisp to perfection. It also has crispy noodles. The Buddha vegetables has tiny asparagus. This was our first visit, we were impressed! ☺
Lily
Really great food, tasted amazing, but I unfortunately went home with food poisoning. It lead to not being able to sleep and being extremely uncomfortable.
Briana “Bri” Williams
The food was great and the environment was nice, but the wait staff would barely check on ppl throughout the meal. Plus our waiter seemed to be very new and messed my receipt up twice.
Vicki Darnell
Great food, slow service (appeared understaffed which is understandable), but still had a pleasant lunch with the hubby.
Margaret Johnson
I think PF Chang was a better chain even five years ago. I noticed servers no longer mix sauces at the table. It lacked some of the atmosphere and flavor I recalled. It's still a good chain as chains go. It just seems to have become less polished in presentation.
Tyler M
Food was good. Bryanne the server was awful. Love this place but her service needs major training. She charged my card more than receipt stated.
Carlos Ramirez
ABSOLUTELY AMAZING!!! Great service and food. Their sushi and hunny chicken are to die for!!!
Jillain Pigg Realtor
Our New Years Eve tradition for the last 14 years.. drinks, board games, and P.F Chang's take out. Never disappoints!
Of course, great any other time of the year too. 👌
Destiny Sainnatus
Food was delicious, hot and fast.
Christie Price
This place has been a favorite of mine for 16 years. Tonight was no different. Even with all the crazy going on, they still rose to the occasion and made our evening a success.