Reviews of Red Lobster. (Restaurant) in Milwaukee (Wisconsin).

Red Lobster

0 Reviews

257 Comments

Restaurant

Seafood restaurant

NEAR SOUTHRIDGE MALL, 4645 S 76th St, Greenfield, WI 53220, United States

Description

Information of Red Lobster, Restaurant in Milwaukee (Wisconsin)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

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Open hours of Red Lobster

Popular times

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Saturday

Reviews of Red Lobster

Valerie Rohde

This was our first time visiting this Red Lobster location. We've been patrons of Red Lobster for years and I even worked at another RL location down in the Atlanta area as a hostess many years ago. We were able to make a reservation for 6:15pm on a Friday for our family of 5. We are glad we did call ahead about an hour and a half ahead of time because our wait was very minimal when we arrived. The food was delicious as always. Our children had the lobster tail and popcorn shrimp entrees from the kids menu along with the raspberry bay smoothie and cherry slushie. This was a true family night out so we let them indulge a bit. My husband and I shared the date night platter which was a generous serving of two lobster tails, two sirloin steaks, two shrimp skewers, bacon macaroni and cheese along with 2 sides. We also all shared a slice of the meyer lemon cake. Our service from Brandon was good and we appreciated his attentiveness to our children when they wanted to order for themselves. The only negative I'd say we heard was 2 servers in the area around our table were loudly bickering back and forth about whose section was being seated and which table was hers. It seemed to be mainly a female server upset about either being double sat or not knowing which table what which in her section. As a guest this was definitely an awkward exchange to be listening in on as we were trying to enjoy our night and having been a restaurant manager of another restaurant many years ago, this type of thing definitely wouldn't fly with my staff. I also believe the manager was the one who dropped off our check at the end of the meal because we used a gift card to pay part of our balance and I was a bit surprised that I believe I saw 2 managers near our table that evening and neither the one who dropped off our check nor the one we saw walking through our area bothered to ask how our evening was going. Again, this didn't put a damper on the evening as a guest, more an observation from a former restaurant manager who made sure to be as attentive as possible and if I were the manager who had to run the check to the table I definitely would have made it a point to engage in some friendly conversation with the patrons. Again, overall, good experience and we would go back to this location in the future.

Jacob Dudley

The food was delicious however there were a few complications. I intended to come here a few days ago but had left due to a 40 minute wait while it appeared as if the restaurant was barely running at 50% capacity (likely due to the staffing shortages). Dining at Red Lobster has always been a family tradition around the new year so we are still glad to have ate here.

Dan Love

Walked right in even though it was pretty busy were able to be seated right away. Our server was over very promptly and got our drink orders immediately. She was absolutely fantastic responsive, upbeat and polite definitely a huge part of the positive experience. The biscuits and the lobster and steak were very good. The stuffed mushrooms were a little greasy and lacked flavor. The Cesar salad was nice and lightly dressed. The bacon and lobster Mac and cheese was also lacking in flavor. Overall the food was pretty tasty the service was excellent and the environment was busy and exciting. People were celebrating birthdays and singing, lots of coming and going in the restaurant made for a exciting and eventful late afternoon meal.

Sara Tynan

We went here to take my mom out for her birthday.we waited 60 minutes for a table which we understood, the times we are in everyone is short staffed. Unfortunately it got worse from there, no happy birthday from staff except the bartender- he's awesome. Our server was saying how they've been with the restaurant over 6 yrs and yet items from our order were not brought to the table or not made at all. My 4 yr old was the last one to eat (just wanted butter noodles) ...my coconut shrimp was overdone and they were out of Pina colada dip. Our server had to take it from the to go station. My husband paid for live lobster and it was slightly over-cooked- tasted rubbery. We usually have had stellar service and food but not this time.

Jacque Harrison

The five stars go out to our server Donna, who made our dinner experience amazing! She was just so pleasant and kind and great at her job! She definitely should be recognized bc it’s so hard these days to go to a chain restaurant and get such great service. The food was really good too. Fresh biscuits were bomb! and Donna was there meeting our every need BEFORE I could even ask for a refill she was there on her A game! I’m a server myself and this women is exactly what I needed tonight after a long day of Xmas shopping! I don’t do reviews often but she was too sweet not too. Red lobster is lucky to have her and I wanted her & her managers to know how much I appreciate her!

Janet F

I was disappointed in the food. The 2 lobster tails per person for $34 were small. The broiled one was good. The grilled one was too salty. Furthermore, the butter was salty too, and didn't look clarified. If I'm paying for lobster, I want to taste the sweetness so I don't want too much salty anything messing that up. The cheesy biscuits were melt in your mouth. The broccoli was too salty. I squeezed lemon juice on it to tame it down. The baked potato was dipped in salt water or something before it was cooked so it didn't need any more salt. It was close to good. The server was good. I think we'll find another place to go for lobster after this.

Sonja Sorenson

Food was good and our server was kind. However, service was also very slow. About 4 tables in our area were standing and looking around for assistance because our area hadn't been attended to for so long. I'm not sure if it was a low staff situation or if our server just happened to be slow. I might have said something to the manager, but the server was so pleasant and I wasn't in a hurry.

Becky Q

The food was delicious. If in my posts I forget to show a picture, it's because I ate it before I remembered to take a picture. It was that good! So stop in for yourself and take your own picture. I had the coconut shrimp. 😋😋😋

S L

I was there about 8:00 p.m. on a Saturday. Service was quick. I ordered at the bar for takeout. The person helping me did not understand my gift card. I thought the manager made a snide comment to him she was able to put the code in. It was okay that he didn't understand. Her job was to teach him.

Michelle Stephenson

Went for dinner. Everything was fine. But for whatever reason, I got sick off of the food..I ordered the sirloin and lobster. Steak cooked fine, lobster was fine. I'm not sure what got me sick. I got the salad and mashed potatoes. Salad has tomatoes, I got Bleu cheese dressing. Then, the mashed potatoes were a lot of butter and the butter for the lobster. The cheddar rolls needed more cheddar and didn't seem cooked all of the way.service was excellent. She upsold, she gave ideas, and she was extremely polite.

Beverly K

Possibly the only Red Lobster in the greater Milwaukee area. So we eat here after visiting Boerner Gardens. Appears to be an older model. Like many restaurants of our times: there will be a short wait due to staffing issues, prices have gone up, and smaller items. Food and service was consistent with this franchise.

Debe Bauer

We realize they are still understaffed and wait times can be a bit long but the quality of food and ambience are not what they used to be here. I used to crave coming here. Further I don't know why restaurants don't have a policy of no sound or use an earpiece for phones and devices. We were next to a group of middle aged men listening to the bucks game on their phones loudly and the children at next table were loud and whiny and had play devices that should have been on mute. I felt like I was in an arcade or sports bar while dropping over $80 on dinner. We won't be back till we hear things improve. Our servers were great, pleasant, and did what they could. Restaursnts really need rules so everyone can enjoy their meals. You don't allow some people to have their way at the expemse of others enjoyment.

Rich Denton

Update 09-19-22. What's still not to like about Endless Shrimp Mondays, except for a limited time now it is everyday. New is the Argentine Red Shrimp splayed and roasted on skewers and them boys is tasty while still hot.

Thomas Sromek

You know, if you're not coming here for seafood they really don't have much to offer. I ordered the blackened chicken pasta. I love blackened food. I just thought it was going to be on the chicken. They have blackened seasoning mixed into the Alfredo. I really felt like it was too much.

Miranda I

I really enjoyed the crab. My friend had the salmon. The Cheddar biscuits are delicious. We also had the lobster spinach dip which was amazing as well. The service was fast and friendly.

Mitchell Krenz

Good Food. High Price. Lame Service. So this is my second review of red lobster. My impression overall is that the food was excellent but I dont think that the price is justified, perhaps if the experience was better but it's really not. This used to be a higher class place but it's not as much so anymore. Our server this time was very very slow and inattentive. We had to ask for our biscuits in the first place, then when they were empty she took the empty basket and never brought us more until we asked. My friends drink was empty for a very long time before he had to flag someone else down for a refill. Everything was very slow to come out to us, and we were hardly ever checked on. After we were done we asked for a box and 10 minutes later had still not seen our server once, so we flagged down someone else and at that moment that we asked the other person for a box, our waitress saw us talking to her and was like oh yeah, sorry I forgot that you wanted receipts, which we told her we didnt want in the first place, the other waitress we asked brought us a box right away though. Honestly the food is very good, but for the amount of money and the less than stellar service I've gotten the few times I've gone recently i doubt I'll be back for a while. The only reason i went this time was because my girlfriend wanted to go.

Sharon Kellum

The food was amazing. But the service was a little unacceptable. Our waiter kept forgetting to bring things that we asked for

little miss peleonera

It was my first time going there and I recommend it for anyone. Definitely worth the money. You get a side with your dish and both are quite big. Oh my goodness the biscuits were to die for. They were delicious. I enjoy going to restaurants that are attentive and I'm all about getting good service. Red lobster has really great service. Our waitress was continuously checking up on us and making sure everything was good. She was on top of the drinks. Take someone you love there.

Tracy Fredrick

Food was so good. I had the shrimp Alfredo and it was so good! It was so nice to go to a restaurant with good service again!

JP Bluma

After waiting 45 min with the restaurant not very busy, might have been understaffed, we had a wonderful meal thanks to our server Ashante. (¿) She was very busy but was a great waitress and made it worth the wait. Food great, service wonderful! THANKS!

Good Eats 2day

I would go more often if the crab was prepared with the shell "snapping" when cracked. It's one of two things; left sitting in water and the shell is rubber or crab meat dried hard in the shell..Crab preparation consistency would be nice.

Michael Kujawski

Restaurant was clean and organized. Service was excellent- prompt, attentive, friendly, and properly paced. Food was properly prepared. Loved it.

Glenn Graf

Ate at the Greenfield Red Lobster food and service were good…Hannah was delightful…but as we left we noticed the American flag they had flying on the pole was shredded very disturbing how can the staff and managers allow this!!!!?? District Manager changed out the flag!!! Great job quick response!!! Kudos to them for a job well done!!

M. A.

Generous portions arrived by our table, still hot from the kitchen.

Michelle Perich

So I went for a birthday lunch with my mom, I hadn't been there in about a year. I'm glad I gave it another try! Staff was friendly and the service was good. Reasonable prices and combination platters. Best coconut shrimp EVER. My one and only complaint was about the cheddar bay biscuits we have come to crave when you know you're going to Red Lobster. They now only serve 3 at a time 🤔 and they're not as on top of refilling your basket as one would like. If they'd keep those coming they'd get 5 stars.

Charlie Bruce

Calamari was all breading, drink's didn't arrive until right before food. 430pm and not busy. Manager stopped by our table, when told the calamari was bad she just said "okay, I'll tell the cooks". $25 down the drain.

Mary Anderson

Food was good, but pricey. Go on Monday for endlist shrimp. Good deal

Timothy Nash

Love the food and service there, very attentive waitress (debbie) best thing to do is call ahead.. Lines are long typical wait is half hour.

Hotpops4225

Yall food is good and all but I'm bout to give yall some tea, so I was up in the restaurant and the next thing yk some girl was screaming bout a man being racist and they said they was gon call the police child I was just sitting there looking they had a whole production going on bro 💀

Daniel Stawicki

They have been great about not forgetting g anything on deliveries and take out orders.

Gwen

We had an excellent server. The food was perfect. Great experience.

Patrick Martin

Great place for seafood, love the Ultimate Feast! Cheddar Bay Biscuits are the best too!

Jean Cramer

Food was okay but nothing to write home about. I miss the nice touches of customer appreciation. Server was adequate but no warm fuzziest for a better tip. No funky bibs anymore. Lucky to get a lemon wedge. Lots of money for a plate filled with noodles and rice. Ill go back but miss the days when they were so busy you had to wait in the parking lot

Lahla Heart

I’m giving this location 5 stars because not only did they correct the mistake of a few missing items for our curbside pickup but they also made up for it. Mistakes for pickups happen at every restaurant but not every place shows a good attitude when this is brought to their attention. The Food was warm, tasty and exactly what i expected from Red Lobster. Staff very friendly and the manager had shown me excellent customer service. Btw the last few times i came for curbside i had no problems either. Generous portions.

Mary jane Bellehumeur

Yap i love they foods there too i eat red lobster too and fish and mash potato and its really delicious

Jeannette Hood

No waiting. Deb was a great server! Knowledgeable about the menu, attentive and fun. The food was delicious and as always. We had to have doggy bags!! Will be coming back.

No name Just fun

Pick up meal for Valentine's. They only had to spots to park for pick up. Had to go around 2 times for a spot, so I can call and tell them I am here. But while on hold servicer came up, took my name and 2 minutes later I had my food. Great food. service was quick

Eric Hall

Clean tables, clean floors, great service, and food was hot and tasty. Refreshing experience, when so many restaurants are having quality issues these days.

Regina Rodriguez

We had n oo complaints besides ther expected wait time (about 20min) but was well worth it.. Ariah was out server and she was awesome! We had the all u can eat shrimp (Monday's) and she made sure to check up on us to ask if we were ready for more I hope her manager sees this 😊 …

Abdullah Al Khalifah

Everything is great except the waitress did bring more biscuits and didn't bring water for our child

Gina Cass

We went on a Monday in the very beginning of March, Lobsterfest was on but we wanted the all you can eat shrimp . We have been to this RED Lobster many times and always great food, great service. This time, not so much...,no wait staff, half of the dining rooms were closed down. We waited over an hour for a table at the bar which was piled high with dirty dishes. I didn't blame the bartender, as she was trying to tend bar plus wait tables. Our waitress was frazzled, a bit rude, and complained to us about people not showing up for work etc..The food was still good which is why I gave 3 stars, but the atmosphere was awful.

Debbie B

Waitress was friendly and atentive. Food was very good.

passimeow

Food was good, our server seemed like they were in a super rush to get us in and out. My mother in law asked for melted butter for her seafood and the server brought a plate of cold butter. It was a little weird, but other than that, the food was great, no complaints from anyone.

Lynn Braatz

Some mistakes on orders restaurant very dark an cold turn up the lights an turn on the heat it was a cold rainy day early afternoon not cocktail hour had to put my coat on my legs

Donna LS

Not my first choice for seafood anymore. Lobster fest and it was chewy and service was nothing special

Darryl Hagenow

When we got there, the parking lot was PACKED, we had our doubts! We walked in, and were seated right away, although i was sad they were out of tap Blue Moon!!! Our waiter was very polite, nice and respectful! The food came out very quickly, and it was DELICIOUS!!! The only complaints i would have (2)is that 1. they still charged me for a 20oz blue moon even though i ended up getting a bottle of beer, but the service was so good i didn't even say anything! 2. I have noticed this at many places, not just this particular chain, or establishment, that when the waiter/waitress brings the bill, they set it down, and very often, this time included, slide the bill towards me. It always bothers me, the assumption, that the man is paying for dinner. In our relationship we always go back and forth on who pays, and who tips! I don't really care if i did pay every time, it just rubs me the wrong way when servers make the assumption that the man will be paying! End of rant, great food and great service, get some more blue moon on tap though!!! 😛

Ron Gauerke

Got here at 4pm. No waiting. Got live lobster, claim chowder and sides. Good food. I wish they had a way to keep the drawn butter warm.

Kevin L

It's OK, but service is very slow. Hostess was not in a good mood and comical with huffing and puffing grunts.

Diane Schreck

Great Hospitality, service and food. The only thing I noticed was the biscuits were not the same, recipe must have been changed. I liked the ones before that better. Our waitress was outstanding.

Shirley Harris

The food was delicious. I haven't been there in years.

William Bayliss

Manager was very nice. Sat at the bar at first, but no bartender. Got our drinks from the waitress.

Mireya Carmona

It was my frist time going to Red Lobster. I actually really enjoyed it there. Took a very close friend she also enjoyed her time. We will differently go again. Food, service everything was amazing.

Rev George Pumphrey

Making a good Samaritan run for hospitalized veteran friend. Was visiting at time of order and went to pick up at the appointed time 15-20 minutes; arrived but order was not ready. Waited an additional 20 minutes!!! The place was not crowded at all but as with most places adequate help is a problem.

MARGARET PAETOW

The food was better than expected. But on a mixed platter, shrimp and fish excellent but the scallops and popcorn shrimp not good at all. The service was poor but it was obvious they were lacking staff. We Ate at the bar as the table wait was too long, even with the resturant mostly empty. A go for my biscuit fix..they were hot and buttery as usual.

Rob Forrest

I have not been here in the last 5 years. This was the first time trying it out again. Food quality is not as good as it used to be many years ago. This used to be my favorite place to go to. I took a break from going here because of the food quality. This time it was just okay! The service was just okay also. Waitress never came back to the table until she brought the check. I will not be going back.

Heather Fish

We luvs there food so much!! It's been since b4 COVID we went there n it was just as good as b4!! 😋

Christine Renock

Glen was our server...very friendly & efficient. A real asset to Red Lobster. The Waygu burger was wonderful. Stuffed mushrooms as an appetizer...YUM. my husband's shrimp dish & mashed potatoes...very good. Of course the cheese biscuits..a favorite. One thing is we wish there were more of a selection on the menu as far as non-seafood entrees.

Robert Woods

During this visit the waitress went out of her way to make us comfortable and provided excellent service. The food was good, but based on the service I would go there again.

Jay B

My wife and I ate at this Greenfield Wisconsin location on 3/6/2022. Despite being understaffed our Waitress and the kitchen staff did a fantastic job in serving us and our meal preparation. We will definitely be back. The short wait to be seated was worth the small inconvenience. Thank You

Michelle L

It's been years since we went to this location, and I was concerned seeing the recent reviews about our experience. Turns out, my fears were unfounded, as we had a very enjoyable dinner tonight. Our server was super attentive and came back to check on us multiple times. The drinks were great, food was delicious. No complaints, I think they are doing the best they can with the current labor shortages. We also came on a weeknight, so maybe that's why we had a better experience.

Charise M

Had reservations. We got there on time and a manager (?) yelled to everyone in line "wait time is 2 hours!!" and walked away. We had reservations so we figured we're fine. Let the guy know we had reservations and he said "I feel bad, but it'll be an hour and a half before they can get to u". We left. What's the point of reservations if you still have to wait an hour and a half? Really disappointed

Chris Cwiklinski

We asked for a table and were seated at one under a vent, blowing cool air. We were in a back room with only one booth that was occupied and there were other tables. A person who appeared to be a manager walked by and we asked if we could move. He rudely replied that there were no other avaiable tables. He walked away never even bothering to offer us a booth. However, our waitress more than made up for him, by telling us we could move to any open place in the section we were in. So we moved to a booth. She was very attentive. We never ran out of beverages. And while we had the endless shrimp, she checked back often enough so that we never had to wait between reorders.

Abdulmalik Matti

Nice servers. And good customer service

Jacqueline Hill

Management was beautiful 2nd shift management our waitress was beautiful service

Meg Seebruck

Snow crab was excellent. House salid was very good. French fries were somewhat soggy and undercooked. Shrimp waggoo was excellent. Lemmon cake was excellent as well. Except for the French fries I had a very good experience at red lobster.

David Harling

Our server was very friendly and helpful. We were well taken care of. Their lunch specials with the two sides is an amazing deal. I had the crispy brussel sprouts which adds $1.99 but well worth it.

mary marshall

I really enjoyed my dinner today i had a taste for some seafood and that hit the spot...😘❤💯 …

Kelly Behling

Food was good and service was great! Very friendly and knowledge

Ben Uhlig

Was a great lunch with my son. Food was amazing and service was very good. The server was a newer employee and did a great job keeping those drinks and biscuits flowing!

eileen younk

Food was delicious. Our waitress was awesome. I never had my food out so quickly. I did not like the manager squawking at the host to answer the phone while there was a line forming.

Jan Jorgensen

Know of all the staffing shortages so didn't mind waiting in the bar for half a hour. BUT would have liked to get more than one of your expensive drinks. The bartender was the slowest one I've ever seen and ignored us completely. You lost money on not serving us.

Dale Tski

Doing a great job with being safe for this covid thing and still providing great tasting food

Colleen Kennedy

This used to be my favorite location, but things have changed. Server was slow and inattentive to details to start, but host did seat us quickly so that was nice. The new calamari appetizer was quite delicious with the banana peppers served on top.. went really well together! So much better now than when they used to serve it with breaded bell peppers & broccoli mixed in. Great job on the change! I'd double order that next time. The shrimp cocktail had very small shrimp. They shouldn't call it "jumbo shrimp". They had good quantity at least, but weren't served with any lemons at all, even though I asked for extra lemons. The Ultimate Feast I ordered had all burnt fried shrimp. The shrimp scampi had some undercooked shrimp in it and the lobster tail was undercooked & still quite attached to the shell which isn't at all how they used to serve it. The snow crab legs were perfect & very tasty though. For my 2 sides, I ordered the green beans and the broccoli which was clearly a mistake. The beans had so much fresh garlic in it that it was totally unappetizing & I was unable to eat it. I should've taken a picture. There's no reason to have that much fresh garlic in green beans. The broccoli was beyond dry & most of it wasn't even cooked, so I didn't eat more than a couple pieces of that before giving up trying to eat that either, sadly. On a side note, the ladies restroom was beyond filthy and I've never seen it like that in all the years I've been visiting this location. There was ample staff so this should've been much cleaner in my opinion. Not sure if this is a management issue or staff problem or what, but it needs to be addressed. I hope that next time I visit things will be much improved overall. Granted, it just might have been a rough Wednesday night for this location, but I did witness many other customers complaining about their food around me, too. Sadly, a few went without eating dinner at all due to sending things back & getting a credit instead because their company at the table was already eating their food and they didn't want to wait for their meals to be re-made. I don't blame them. Please work with the kitchen staff to ensure better food quality and proper cooking for the future.

Michael Graham

Food was okay. Waiter wasn't very attentive. Didn't see him much. The waitress that was close by took my plates off the table, she deserved the tip. What a birthday present, thanks waiter.

Jan Rostkowski

Always a good meal . . . wish a Red Lobster would open near Mukwonago.

Julie West

Cassady was Exceptional, Courteous. She delivered the Best Service ever. The Management on staff delighted us by making dragon broccoli. I give High Praise to these two for Best Customer Service ever.

Karen Steele

Food was good. It was a long wait due to lack of employees. Our waitress was working extra hard and kept a pleasant attitude even when the computer system went down.

Mister Payne

Went for birthday weekend dinner and got a lobster. It was fantastic and our server was really great.

Darry Anders

Food was really good. Service was excellent.

Doris Rogge

Delicious seafood, as always, along with tasty drinks and appetizers! Good service, too!

Chris Rodriguez

The food was good but the service was very very slow. Went for dinner and found out they were doing the all you can eat shrimp Monday special but with 10-15 minutes between order and only getting one order (approx 6 shrimp) at a time to eat all you could eat you better show up at noon and be prepared to sit there till midnight. Server was ok but obviously overworked and understaffed cause when she did show up it was one or two words before walking off.

Joseph Brem

Food was pretty good service was not good unfortunately. We waited for over an hour and a half for a table and our server was so slow getting to us they had someone bring water's and biscuits until she came. I'm not sure if she was just so overwhelmed with it being mother's day but it really put a damper on our celebration. My wife loves red lobster and it was supposed to be her day to enjoy. The food was good but took awhile to come and it wasn't hot when it arrived so I'm guessing it sat for awhile before they had someone other than our server bring it out. Overall we were a little disappointed but we also understand it was a busy day for them. We still tipped well and made the best of it.

Debennyboy games

This red lobster was much better then the other one by Mayfair. Went here for birthday dinner service was nice fast and food was very yummy!!! Amazing, five stars

Linda Bury

I had shrimp scampi, Fried clams and walt's shrimp everything was delicious right down to the salad good service amiable waitress and a very nice experience

Darol Obarski

Went back last week. A new menue and some tasty food. Very nice improvment. Was there tonight 12/28/22 they have stayed good from the last review

Nitra J_Live

great food and awesome service

Jim M

Excellent food and always comfortable surroundings. Staff and Manger came to our table to welcome us. That made everything well worth the trip. Considering I just flew back from LA. To have dinner here outstanding.

Tina Isenring

The food was delicious I had pick 2 with popcorn shrimp and 7oz steak and 2 sides my husband had seafareren feast lobster,sea scallops shrimp scampi and fried shrimp . We also had those nice biscuits. tThe seafood lobster dip. We also had 2 margaritas. The service was great and the place was clean and nice atmosphere . I would definitely tell all my friends and family

Melonie P

Short staffed. Long wait. Tiny lobster. Steak over cooked. Great biscuits. Once we got a server, she was good.

So Thereitis

lets start with the food, The food here is like that found in Boston. the decor is nice, the plates are well balanced. The interior is comfortable, however, when we has sat down we both noticed how dirty (yes dirty) the seats and table where, i don't remember this happening before so I am going to keep the 4 star rating and consider this a limited event. Even so, I would return her again, the staff is very friendly and polite, the options are good and the price is decent. If however, I return and see more dirt or filth on the seats and tables I will be dropping this rating!

jojo Laurain

Amazing food! Kid friendly! Great service

Jeffrey Hafert

Service was slow. Total time there was about 3.5 hours. When someone FINALLY got to our table she took our order and had to be reminded about our drinks later on. Then our order was served to the wrong table so they had to remake the whole order again. It will be quite awhile before I go back there.

Timothy Pierce

Very good food and staff. A little wait on drinks, but not to bad. Especially since every restaurant is short staffed nowadays because of biden. Definitely will keep coming back here.

Cathy Moll

Ok first of all the hostess, he look to be about 10 yrs old. The food took a long time to get but when we finally got it was very tasty. The waitress was rough around the edges. But she was upfront about how long the food would take to get saying they were short on help and was mostly all new help. But it wasn't too long and it was good. The biggest disappointment the unclean appearance of the whole place. Booths, lights, booth dividers, walls were dusty and grease was everywhere which made me think they are not cleaning between sittings or even a good daily cleaning every night before or after closing. With covid re-emerging its ugly head this should be a priority!

Cindy Congemi

A huge thank you to Amanda, the manager. She went above and beyond to help me as she was closing. Many managers would have just waited until tomorrow but she didn’t. Thank you!!!

Brian T.

Maybe I wasn't hungry enough because it didn't impress me like it once did. I had pick 3 salmon, shrimp, and something else. Stuffed mushrooms for an appetizer. All was good, not great. The rolls are not what that once were either.

A Human

Haven’t been out for a while with the family, especially with Covid. Our seating was prompt, the table was clean and spaced out well, the Server, Deb, was great! Our food was delicious and hot... and the general manager, Katie, came by our table to check on us, she was the sweetest and made sure our experience nothing short of excellent!

Dawn Drake

The food was good and our waitress was very on point.

Patrik Neuwirth

Great cocktails, good lobster, but the portion of crab legs was small and mash potatoes not fresh. Overall good experience.

Bob L

Stopped for lunch. Amazing. Kayla B was fast...Attentive and very friendly. Best server we've had in years. Shrimp were big..refills fast...A+

Taña Buck

When we first arrive which was around 1pm so mind you at this point they had only been open for 2 hours but the aesthetics of the outside were far from appealing. One would think they would clean the outside up because there is no way that after 2 hours of being open that there should be over a dozen cigarette butts laying on the ground, a dirty mask, a bud light can, a empty juice bottle, and a glove laying on the ground. Even if all that did occur after they opened they really should be checking and cleaning up because it’s not appealing. The food was average but the menu is cut in half so not as many options. Our server was okay but wasn’t really personable. Then when it came to payment they make you pay on the machine at the table which is fine by me I rather do that than give my card, however our machine wasn’t working and we couldn’t find anyone to help us so we sat there for 15 minutes until we finally could get help.

James M. Cocroft

Rachel, our server was outstanding. She took care of every want and need as she served my party. She is beautiful and knowledgeable and a great person.

Michael Korecz

Went for New Year's Eve dinner; about as busy as one would expect, so we used the app to reserve about 90 minutes before we left the house. We were promptly seated upon arrival, which was nice. The table cleanliness was satisfactory, and the waiter was friendly and persistent. We ordered drinks which were sloppily presented, leaving us to clean up the mess left behind. Without napkins, of course. The food met expectations, but we had to remind our server about multiple things which we did not receive: mashed potatoes and scallops. Overall, the experience was satisfactory, but it wasn't anything I'd brag to my friends about. We would consider another visit to the Greenfield location, but it wont be at the top of our list, and especially not for that price.

Jennifer Markgraf

My boyfriend has never been to a red lobster so I insisted we go during lobster fest so he can finally be considered an adult. Our service here was attentive and fun! Our server, Collette, was helpful in explaining everything and Alyssa was fun for us behind the bar as well! Good service, great food, fair pricing! Everything we had was amazing! Would definitely go again!!!

Bonnie Narlow

Went there yesterday 4th of July. New menu, portions smaller. Tried the "crispy Brussel sprouts". What we got (both of us) was burnt sprouts. Tasted terrible. Black as can be. Total burnt taste. Waiter offered to give us some to take home. Really? Totally lost my taste for them. Said no. What I wondered was why they served them. Didn't they care? They should have been ashamed

Katherine LeSage

Our food was excellent. However our service was sub par. Had to ask for our biscuits, drinks came out slow, no refills were offered. Our server was not friendly and very inattentive. At the end off our meal, after the check was paid, we had to wait about 10 or so minutes just for a box, and it would have been longer if we hadn't flagged down another server. Food was great, but considering what we spent on our meal, service should have been better.

Curly Goddess Venus

Great food and service. Our waitress Ashleylen was attentive. The manager and host too. The food was fresh and hot.

Payton Q

I love the food and don't even get me started on the strawberry smoothie it is just amazing

Richard G.

Food was great. Short staffed so we had to wait a while when not crowded at all. Waitress was excellent! Overall good time.

caitlin. xoxo.22

My son and I have never had lobster and he was very excited to try it. We came here for his birthday dinner. There was a group of 4 of us and our bill came out to $140! I was not expecting it to be so much, only one of us ordered lobster and one of us ordered steak which had way too much pepper. All of our mashed potatoes were hard and dry. My green beans were way too crispy it was almost hard to eat. We were also charged for an upgraded side that we never received- the server ended up giving it to us to-go because he couldn't take it off the bill. Our sever was great though! It was extremely busy and he still made sure we had what we needed. He and 3 other servers also brought out a dessert and sang happy birthday to my son so that was really nice. All in all I will not be returning. I don't think the quality of the food is worth the price.

Florence Baker

Food was really good. Need to change filter on one of the fountains facing bar seats because soda tasted like old dishwater. First I thought it was the glass until I got a refill . Both times I returned soda . Had to ask Manager to use different fountain . I requested they change filter but they never did. Also server put money in pocket instead of register.

Liane Hicks

The social distancing was Good. It was well planned. The food was fresh. Our server was Great. I find it to be a better place to eat at during the week. On the weekends the food is not good. Maybe a different cook🤷. …

Rebecca McPherson

We've had mixed experiences at this restaurant, one in particular that was really bad (fighting hostesses), but thisb time it for was great. Love that you can sign up for the waiting list ahead of time. We were seated almost right away because of this. Our waitress seemed irritable but she still did a good job. Great visit. Thanks.

Mary Revers

Great atmosphere, I went to have a romantic dinner with boyfriend. Had a great time. Seated at booth. Food was perfect , fresh, hot. I had the ultimate Surf & Turf. Delicious. Dessert , Key lime pie. Excellent. Was not rushed to leave. Staff friendly😎 …

Jenniffer

Everything was great. From the service, to the food, to the drinks and even while checking out.

jane white

The pictures are more luscious looking than how the food actually comes out. But the food is tasty even if the portions are somewhat small. Party of 3 and we had a thoroughly relaxed time. Went to the bar afterwards to continue our conversations.

Jon Wamser

Food was very good. Service a little spotty. Our drink order took too long and was finally delivered with our salads! Food order arrived too soon after our salads. I can't imagine how they would have handled the timing if we would have ordered an appetizer.

Katie Wielichowski

Rachel was an amazing server and bartender and our food was prepared perfectly! I had forgotten how much I love Red Lobster!

Kodiak Murray

Waiter was good, food was cooked nicely, mixed drinks tastey. We visited for our birthdays and for the first time no one said happy birthday, which was strange and when we told the manager my wife has been going to that location 40 years he was less than cordial. Other than that the place was nice and quiet at the afternoon week day time. Team was more upbeat and friendly in the evening when we visited for our anniversary. An amendment to my original post, DO NOT do take out or delivery. 2 out of 2 went very wrong. Took 7 times to even get a person on the line. They said the calls are taken by a call center. Well the order was wrong. Yikes is all I can say.

Courtney M

Very tasty food and good service! It's pricey but what do you expect? ☺

Christopher Walter

First and Foremost - The management and employees are taking Covid19 seriously. They have made every effort to make their guest comfortable. I was a bit surprised that who ever was cooking the steaks could have done better. The good news is the situation was quickly addressed. Oh lunch specials, daily specials. We would return.

Joy White

Well I want to be fair because I really dont eat alot of sea food. I had fish and chips. The portion size was very small one piece of fish served with fries and and a bowl of coleslaw. I would have thought at least 2 pieces Fish. Needless to say I left hungry you can only eat some many hollow fries and coleslaw. I can say the fish tasted good. But not a good value for money.

Laura Wiedel

I love Red Lobster and I have been to several around the country. I find this location tends to have amazing service and a really great staff of cooks. Sometimes there is a wait - it is a small location in a very busy area - but it is worth it. They never rush me when I go with my older mother and they are patient and willing to make adjustments to their food to suit you. I've never really had a problem at this location and I've been going there for as long as I can remember.

Paul Marshall

Out of the three potential choices we have, Madison, Milwaukee & Wauwatosa, the Milwaukee store, 76th & Layton, has NEVER disappointed. It's cleaner, roomier, & most of all the meals are better!!! Nice presentation, quality service, better portions & better flavor! Worth the trip!

Deanna Mueller

Awesome staff & extremely delicious food!! Had Kyle as Waiter & he was INCREDIBLY AWESOME!!! GIVE HIM A RAISE!! THANK U SOOOO MUCH!!! ❤

Shavon Garrett

The food was excellent but the ladies bathroom was discussing the toilets were not clean. Also when I informed the host she said that she would check on it so before I left I went in the bathroom to wash my hands and the toilet's still weren't cleaned.

Sam G

Food was decent but not really impressive. The best parts for the cheddar biscuits and the mashed potatoes. Only came because we had a gift card, most likely won't be back

Kristin Landvatter

Food was good, but service was lacking. The waitress rushed us through ordering and appetizers, like the place was on fire, then we had to wait quite a bit of time for our entrées. My mother didn't get her Lobster tail and they had to make her one, because it was forgotten. Most of the food was good my mom's long awaited Lobster tail was a little rubbery. Also, on a side note, the place could use a bit of a cleaning and freshening up.

Somkhith Phattaphone

The place was great. A bit pricey but that is to be expected. Ended up celebrating a friends birthday a little earlier before she left for vacation as she is visiting family in another state this year. Overall only complaint if any was the waitress could have been a little more attentive but overall we would go back for sure.

Cynthia Toney

Service was excellent, Our waitress Tiera was a sweetheart, very knowledgeable! My husband and I would go back in a heart beat just so she could serve us! Food was also delicious

s pags

It's rare I go to a chain like this, but I have been here twice in the past three months. Both times, the staff has been very helpful and fun. Food came out very fast both times, with meals arriving before we finished our app (mussels both times; my 9 year old daughter adored them). This place, like the Olive Garden, is always busy. I recommend going online and 'getting in line' there. I did it this past Saturday night, 50 min. before we left the house, and ended up waiting only 5 min. to be seated upon arrival. Do not make the mistake of showing up, getting in line, and then getting angry every 5 min you aren't seated (I saw this a bit). You have a smartphone; be smart and use it.

Tina Weber

They're still on a reduced menu which didn't include lunch items. However the portion size allowed me to have 2 meals! The coconut shrimp was delicious and service was excellent!

lencho diaz

Food still good also ok service and seems like the place needs more cleaning with new and upgraded interiors because the dining area is falling apart!! i don't know about the kitchen!👉

Prince (Prince)

The food is good - but it doesn't make you want to come back soon enough. There was a dryness to the seafood we tried. The staff was welcoming and accommodating as we switched tables. The service was just in time and commendable considering that they were about 75% occupied.

Thomas Budnick

Nice place for a family dinner. Rolls were amazing and The salad was delicious! Was a 15 minute wait but worth it!

John Quinlan

Tried the all you can eat shrimp. Not a bad value. 5 varieties to choose from. Server was very pleasant. Would like to order more than 1 variety at a time on refills. Restaurant was clean and maintained

Charlene McClure

The service was terrible, she was a nice girl, but inattentive. We waited over an hour for our food, and although the bar was empty our waitress took an extremely long time to bring us our drinks and refills. We complained to the manager, but not much was done to rectify the situation. The food, however, was great.

Dillon Coppersmith

The last time I was here the food was good, waiter was extremely friendly and helpful. 4 stars and not 5 because I feel the food was slightly overpriced. Overall a good experience, planning on returning.

Deb Kasper

Good food. Expensive. Great service .

Kenneth Wendt

Ran out of coconut shrimp and a side dish option. It was only 7pm. Bartender was painfully slow. Our server was excellent considering the options that were not available.

Annamaria Zarate

Food was ok. Of course cheddar biscuits were amazing. Service was less than average we waited for about 45 min for our food. My husband asked for crab legs claw crackers and the waitress said they didn't have any! Really?! This is a seafood restaurant and you don't have claw crackers ?! As she was walking away she asked another waitress who said yes they have them and told her where they were located. Ordered a tap of bud light and it was awful not sure if it was the glass or the tapper that made it taste terrible but my dad ordered the same beer and his was just fine. Waited 15 min to get a new drink.

Chris Jasniewski

Great food and I loved the brownie desert with my combo mesl

Hyper CamaroTV

Got their Cajun chicken linguini meal deal the other day and it was fantastic! Chicken was cooked great. Pasta was seasoned well. It was a good deal at less than $30. Highly recommend this Red 🦞 …

Bonnie Curry

Food was good, but not amazing. Staff was ok. Otherwise it's a nice place to eat in general. Clean and good family place. Not so much for romantic date

GoHaN 9000!

Usually always excellent service but on my list visit I was treating my mom to a birthday meal and it was just terrible. Terrible service. We had to constantly keep asking and reminding the server to bring us stuff that should've came out with the meal. But the bad thing is, THEY WEREN'T EVEN BUSY that day. So there was no reason for the service to have been so poor. The only reason I give a 3 star instead of a 1 star is because the manager was nice enough to pay for our meal. Like my mom was literally crying in Red Lobster on her birthday... That's honestly ashame. We probably won't be going back for a while now.

Zachary Nagel

solid experience, good food, and friendly service

Tiffany Barksdale

Our waitress tonight was, Kat (sp?) and she was amazing!! Made our dining experience enjoyable, attentive, accomodating..and it was her first week?? Ya'll betta keep her 'cause she is a gem. Personable..great customer service. Good hire, Red!

Carrie Karvonen

Definitely make you feel safe during this pandemic! I have not eaten out but maybe 3-4 times dining in so far since restaurants have opened and they are doing an awesome job. Thank you!

Joseph Rupinski

Vary fast service and we got seated in 15 to 20 minutes. Of course we called ahead for that. Our orders were taken fast and the food was served hot. I've been going here for years, never had a complete. Very good food.

Gamesoul Master

Normally my experience here is pretty decent. Service is usually decent, food is good, pricing isn't too bad. Usually a solid 4 star experience. But the last time we went, it was the last day of their crabfest, in the evening. Apparently, they had run out of crab. All crab. They were quite rude about the situation too. I understand they probably had gotten a lot of upset customers already, but a simple apology would have gone a long way.

Aura Kostecki

Food was really good. I had left my phone in the bathroom, but some nice person returned it to the front. I had almost lost my phone forever, but that kind person made my night. I wish there were more people like that in this world. Overall, great experience.

Kabilla (Kabbage)

I've never had a bad experience here. It can get quite crowded during conventional eating hours, but late lunches there are always a very chill experience

Linda Coleman

The food was great but, we were very upset because we wait about 45 minutes or more for our food. They put a table of six before the two of us. The waitress forgot to put our order in. We were there before those people. No concession was made for her mistake...

Debra Valentin

The food was delicious! We have a family of 4 and the kids even ate which is always so fun to get them to eat food haha.

Antonio De Jesus

The waiter never went around to ask if everything was okay. One of the orders was missing its food order or side dish. I had to ask somebody else to call rhe waiter because he or she once serve never came around. I was being charged before I finished my servings. The okay but the service mediocre.

Ergi Bushi

The service was nice...The food could be better and... why do they keep the lights so low. The booth was so tight and could barely sit 4 people and the table and highchair were sticky

kris cook

I love Red Lobster especially during their Lobster Fest. Everything is just delicious. We went for my son's birthday. He ordered a dinner with crab legs. He realized after we were done eating that his meal did not include crab legs, and so he mentioned it to the manager on the way out, and we were refunded that part of the meal. We were very happy with the total experience!

Bob Sagadin

We had not been to Red Lobster for a while. No particular reason. Very pleasant and welcoming young man at the front desk. Excellent and accomodating waitress. Even the manager stopped by our table. The quality of our food and the total experience made us wonder why we had not returned sooner.

Dennis Sanford

I went for lunch. Service was quick and very polite. Out ordered was delivered quickly, well prepared and well presented. A little pricey for lunch but, very good. Easy to see fro the street and parking is plentiful. They also have parking for those with disabilities. All in all a good experience.

Ann Becker

I just wanted to say that I had a very different experience today than a month ago. My morning wasnt going so well. My son had lost my car keys so he missed his dentist appt. Had to reschedule and the lady wasnt to happy. I mean what can you do?? It was out of my control. For dinner tonight my son wanted lobster. I told him i didnt want to go back to Red Lobster because of the terrible service I received last time. I gave in. The moment I sat down a waiter came over to my table. He was very polite the whole time. My food came out perfect. Both my kids and I loved it!! My 11 month old daughter loved their crab cakes. As my time was coming to an end there I wanted my bill. My waiter told me it was paid for from someone???? Wow!! At first I thought he was joking. No, it was the truth. I didnt want to just leave. For his kind service vs last time I wanted to do something for him. Since he didnt show me my bill I had to estimate it. I gave him around the amount my bill was. For me and my son it had to have been around $60. That was his tip. Thank you for the great food and service. I will come back again. I mean one person shouldn't ruin my fav restaurant. :)

Cheryl Ann Chapman Cichy

Since I was a teenager my Mom and I would go out for "special" lunches and dinners at Red Lobster. Some people prefer fancier seafood restaurants but I am hooked on Red Lobsters fare and now both my daughters are too! It is a chain, yet we always enjoy the atmosphere and service. Good seafood a bit pricey but they offer so many promotions it is nice treat if you like seafood!

Rebecca Spitzer

Our server Jessica was awesome! Our table next to us decided to lie about her quality of service to the manager in order to get 20% off their bill & then didn’t even tip. Thank you for the excellent service we will return and ask for you!

Renee Kretlow

The waitress we had was pleasant, and friendly. The food we ordered was delicious along with the dessert we ordered a chocolate martini. Would return back again. The only down fall was you had a long wait time but we expected the long wait time to enjoy the experience and the food we enjoyed.

Sharon Ahles

I haven't been to Red Lobster in a long time. I was happy with my choice of food but service could have been better. king crab would have been my 1st choice but they do not come sawed in half. so I settled for the combo with snow crab lags . my son ordered the king crab and they were frozen when served

Greg Malcolm

All in all ok. It seems the portions are slightly smaller. We had to call the server over several times for missing items. It was on the cold side in the restaurant, cooling off the food almost to the point of it being chilled and making us want to keep our coats on. On the up side the food was tasty and as always and the staff were friendly.

Megan Lloyd

Our waitress Donna was AMAZING! She went above and beyond our expectations. When something was wrong with our order she fixed it right away. Donna did an excellent job.

Ed Deutsch

Honestly I am so very happy to see them open. Our waitress was amazing and food was good. The menu has been reduced in size by a lot. This is no fault of the location. I am planning on going here for father's day.

Jennifer Hiemer

The food and service was good but the dining room was a complete disaster. They weren't busy when we got there but on the way to our table we passed 4 tables that had not been cleared that were right by ours. Management also was not present at all during our visit.

Joshua Weithaus

Had a great date night here tonight! Our waiter was fantastic food was really good!

Anthony Teemer

Not too bad, but my 75 dollar lobster was very cold by the time I got it. It seems that the kitchen didn't know how to properly cut it before plating. When I sent it back to be split they returned it to me completely deshelled which was a huge turn off. Someone had their hands all over my food. Might have been improperly cooked too, tasted stringy. Bisque was amazing, not enough shrimp to a side order and it was a little scorched. Staff tried very hard to make it a pleasant experience. At least the lobster looked good in the tank.

Robert Strong

A very good restaurant. You dont have to holler to talk. Thumbs up Red Lobster!

Lauri Linntamm

The best food I got when I was in US!

Alexandra Blanchard

We had an incredible experience with our server Danny. He was very attentive, and even helped us crack our lobster open. Best service I’ve EVER had ANYWHERE! Danny you deserve the best recognition and a raise! We will definitely come back and ask for him!

Steve Dahlke

Was told 45 minute wait at 4 pm. At 5 i asked about our table. They were cleaning it. Took 30 more minutes to clean and get seated. Hostess was clueless. When we got to out table it was still dirty. 4 open tables un the section we were sitting. So why are people waiting double the said time? Thank God the waitress was good. Thanks Robin.

Beth Nicolato

Prices have gone up quite a bit since last year. Quality of food is average and servers need personality. I feel the servers don't care cause they assume they will get a big tip because of the cost of dinners. Highly doubt I'll be back anytime soon

Adam

Wonderful staff Small wait to be seated We had all you can eat shrimp My niece had chicken tenders & fries My only complaint is they didn't have barbecue sauce for her tenders Everything arrived hot & delicious Our waitress was very attentive to our needs Definitely will go back in the future again

Christopher Northway

Arrived at 445pm on a Friday night and got seated at 5pm. Service was fantastic and the food was great. 10/10 for my wife and I.

Robin J. “RobinJay” Ely

Easily my favorite restaurant chain, in general. This location does stand out as being one where excellent service and cleanliness can be expected, too. We were there for my birthday & I hadn't known about the newer option for "call-ahead seating", so the hostess was very kind and really worked with the 6 of us, as best she could to get a table asap (during the Sunday dinner rush)! Our server was friendly, knowledgeable, & attentive. Everything came to our table, just as ordered & was delicious - even my filet mignon surf n turf was done just right (that's a great thing to see)! Our poor server was kept busy with drink & biscuit refills, as well as my 4-yr-old's spill. *sigh* My bar order was quite delayed, but it was easy to understand - our table really had her running! The new menu option of a *reasonably priced* ROCK lobster tail with 2 steak choices was a major delight!!! I've always had a tough time trying to decide what to do with my pricey preference for the rock tail over the Maine, so I was just thrilled! :) Lovely experience.

Jeff Tolliver

Service was good, but we had to wait more than 30 minutes for our entrees on an evening when they weren't very busy. When we finally got our food, it was mediocre... at best. The extra drive to the Mayfair location would have been worth it.

Harley Nordness

Myself and my wife went Sunday night. It was great also the food was good. Service could have been a little better but not bad all in all.

Thomas Thorpe Sr

We had a fabulous waitress Hanna for our Anniversary dinner, the food was excellent, Snowcrab dinner, Admirals feast dinner , also ice cream with fudge drizzle. Thank for an excellent evening.

Alex James

Worst experience at this establishment. Only get 3 stars cause it wasn't my only experience, just my first bad one. Waitress had a terrible attitude. They were super busy and couldn't keep up, the floors were dirty. The tables were dirty and when I asked for it to be wiped down the waitress then developed a mood like she was mad I didn't want to eat in filth.

Sue Lefeber

All of my food (various shrimp, scallops, & steak) was so delicious it just melted in my mouth! My meal came with rice & as a side I ordered a loaded baked potato. What awesome leftovers I took home!

Naz Silva

I just visited tonight Jan. 24th 2020. My waitress was excellent & very kind she was an older lady. The food was sooooo good & this is coming from someone who hates seafood restaurants in general because they tend to mix up the landfood flavor with seafood flavor which is gross to me but here the 7 oz. Sirloin prepared by Chef Polo was sooo good. I hadnt had a steak like that in years. I ordered mashed potatoes & asparagus as well & they were too good. I mean everything was so great. The ambiance...just everything. I truly rate this a 5 + star place to dine.

Lanaya Young

Made online reservations but when we got there they said their online system doesn't work. Well what's the point in having 1 then? Service & food were excellent. Would have given 5 stars if our table had been ready.

Emily’s Paradise

They have good food, the price is ok depending on what you want. The stuff mushrooms were amazing. They have a variety of seafood platter. I went with my mom for her birthday celebration. The place is clean and the staffs are friendly.

Nita Lynn

The food was delicious as always but the "To Go" service was very slow! I was there on time but had to wait an additional 20 mins to get my food. Hopefully this improves!

Dan Hendricks

We had a wonderful meal of steak and lobster with broccoli, green beans and asparagus. The best waitress Brooke, so very attentive and took such good care of us. Our overall experience was wonderful !

Widow Iyce

It's all About How You Plate It, For Me. Let Me Say The Taste Of The Food Was Devine! My Magarita Was Strong Just The Way I Like But Soupy To Be Blended. Amongst The Beautiful Atmosphere and Wonderfully Humorous Waiter I Adored The Modern Chic Touch With A Splash Of The Original 90's Decor. I Advise You Stay Away From Any Platter $30 and Up Items The Portion Of Food Served Is Rash For The Price. Over All I Enjoyed Myself and Will Return For That Chocolate Cake.💋

the preciouslucy

Don't eat seafood but love the New York strip. Only place that has never over cooked it

Free2bme S

It was okay. Not like it use to be. Cheddar biscuits are smaller. The waitress wasn't that attentive and it was an hour forty five minute wait. Also we never received our stuffed mushrooms.

Jackie smith

Good we had a waitress that didn't serve us any water nor did we get napkins

Howard Green

We were a little bit late getting to the location The staff was in the process of getting ready to close. But the service started out slow, but pick up quickly. The waiter did inform us that he would take care of us. He did just that

Peggy Sue Caston

Our server was the best. She was very polite, professional, attentive, and clean

inahuri m

Pretty good. Nice atmosphere, good dining experience. Went for the all you can eat shrimp on Monday. Great garlic cheese biscuits as usual! Pleasant waitress.

Mark Westphal

Awesome Seafood, Grilled Salmon, Caesar Salad and Sides, Steamed Broccoli & Mashed potatoes

Tyrone Mays

Food was good but sometimes I like to come just for the bread

Nick Frees

Customer service is friendly and knowledgeable. Food is excellent and done to a turn. I've never been dessatified eating here. The place is very clean. Above all else it's service with a smile. 🙂😉 …

Renee Vanselow

While I enjoy the food, my last two visits have had less than stellar customer service. My first was a lunch visit and after explaining I had a hour, I swear they ignored us even more. My second our server clearly had more tables than she could handle.

Scott Carson

Great service and great food…as always! Particularly, appreciated our server - Ashanti! Such a kind person!

Marilyn Diliberti

We arrived mid-afternoon and was pretty quiet. There were a couple of special requests for substitutions which were accommodated with no problems. Food was very good and everything was hot. Pleased with food and service.

Ryan C

I went here for my mother's birthday and without expecting at the nice waitress brought out a brownie for my mother free of charge it was very nice. The small things that matter. We had a great lunch.

Donis Cummings

Food was excellent, service was perfect. She left us alone but kept up with what we needed. We were with family, one of which just lost her husband. Thanks to her, we were able to talk.

Bethany Elvin

Food & service was great. They could step up their cleanliness. We were there when they opened, but the doors had greasy finger prints all over & the thing they bring your check in was dirty as well. You can't see the kitchen so what's it like in there? Hmmm..

boomer Tews

I am not saying the food was bad, but I live in Appleton, WI and we have a Red Lobster there and I just think the food is better in Appleton. The one negative thing I can say is I finished my biscuits and they were not refilled. I love those things.

Amanda H

Food is as good as always, but service was a bit sparse. Our server forgot the cracking utensils for the person who got a whole lobster, and it would have been much too though to crack open without it. Additionally, it took twenty minutes to flag someone down to get one.

Debbie Joy

Coconut shrimp was absolutely delicious like always. Crab legs steaming hot with great taste. Sirloin cooked to perfection - medium rare. No complaints.

Tina Ellertson

My friend and I met to have our Christmas exchange. Kennedy was our waitress .what an amazing server she was. never where our sodas empty and she was knowledgeable of the menu. Look forward to going again.

Jason Boynton

Wish the beer selection was bigger and that the food came out faster. One guest at my table had a bug in his salad. Management seemed concerned but didn't really offer him anything...that was an opportunity to go above and beyond.

Chad Lang

Food was pretty good. The service was really good. The good just came to us warm-ish though, not hot. And they never asked if we wanted more biscuits which is really why we come, lol.

fred flintstone

I haven't been to Red Lobster in awhile because all of the drama they were having, but me and my family decided to venture out and try it again, we were all happy with our meals.

Gib Drib

We came for the endless shrimp. I ordered the honey siracha,and teryaki. The honey siracha was great and the rest of my party ordered it soon after. Our waitress MOLLY was amazing. She was happy to serves us and right ontop of things. As well as being pleasent to the guest around us. The biscuits were fresh, the shrimp was good, and the server(MOLLY) was truley the best. There is usally a wait to be seated, so keep it in mind.

Matthew Pilarski

Fantastic had the new bacon cheese burger . It's a not miss . Sister had fish and chips also not miss . Both very good and pretty generous portions to boot .

Judith Alberts

I have not been to Red Lobster in a longtime. There menu is huge and I couldn't decide. I told the waiter I wanted shrimp. He suggested the Admiral's dish. I got that and it was very good. We had good service.

Jay Kay

The food is good here and the lobesteritas are the best drinks. However, it is absolutely FREEZING in this place, be sure to bring a sweatshirt or jacket to wear while eating here. Both times I've gone and sat in different places and it has been exceptionally cold.

T Coates

We went to Red Lobster to celebrate my mom's bday. I ordered my favorite, coconut shrimp, & it was ABSOLUTELY delicious!! Everything was great... the salad, the cheesy biscuits, the baked potato...YUMMY!! My parent's food was great too! For it being my mom's bday the waiter brought out this HUGE hot fudge sundae...it was scrumptious!! I haven't had ice cream that silky, that creamy in a long time!!

Arn Stanczyk

With Red Lobster it's all about the food and the service you get on a particular visit. Last night we came for the shrimp lovers deal...it was very good, but most of all the service was very good. We noticed one other thing however...the biscuits have gotten smaller.

Karlye Schwarz

I am not much of a critic typically but the restaurant was very dated and made me feel like I was in an old folks home, otherwise the food was delicious.

Rosalind “Roz the Realtor” Chambers

The menu changed since I was last there. There were 3 in my dinner party. We ordered the endless shrimp feast, create your platter.Shrimp/linguine Alfredo. Seafood stuffed mushrooms, crispy dragon shrimp over quinoa and broccoli. Caesar salad and 2 Garden salads. Plus endless cheddar biscuits. OMG, everything was good. We had enough to take home and enjoy the second day. The Dragon shrimp was spicy, in a good way! The salads were crisp, although the croutons could be softer. The linguine Alfredo was tender and cheesy. The biscuits were warm, buttery and "cheddarry". Everything washed down with Strawberry lemonade. We never order desert, so not an issue. Our lovely waitress, Graciela was wonderful and sweet and clearly overworked. They were short staffed. We wished we could have tipped her more, but we don't tip from our cards. We were generous though, even though our cash was limited. Graciela delivered service with a smile.

Angel Salmeron

Service was ok the new Caribean shrimp is not that great. They actually drop honey on top of it and becomes very sweet. We waited 15-20 min for our drinks and it was simply not to expectations. I would doble think it if this is what you don't want in service... All the other entries on the all you can eat shrimp is the same old same old things!!!

Deanna Dickinson

Last experience wasn't great. Glad we tried again. Fresh shrimp and great Cesar salad. But I really went there for the Potato bacon soup. Amazing! Def going back!

Jessica

There is always a long wait, but the food isn't that great. The cheddar biscuits are good, but I'm not sure they know how to properly cook seafood. The crab and lobster are ALWAYS overcooked. It is way overpriced for the quality

Tracey Giarraputo

The food was great! The service was excellent! I have nothing to complain about. We were seated immediately , our food arrived quickly. Everything was wonderful!

Tactical audio video

Great food, order online and pick up in 15 minutes any day any time. Friendly staff and quick service... most importantly the food has never failed to please every time! Plus affordable!

Kena Hotchkiss (Keeks)

Food was good but service was slow like always. Ive only gone to one RL and had a fantastic experience and none of them are in Wisconsin. Not the best nor worse experience either way

Elvia Sandoval

Great food. We celebrated our 28th anniversary. Rae was our waitress and she was awesome!

Debra Manville

Outstanding service. Our waitress, Brandy, was phenomenal! She had several tables and everyone was taken care of.

alexander luckman

The all you can eat shrimp feast price is reasonable; however I didn't like the fact you could only chose 2 types of dishes to start with and then only 1 dish afterwards for your next refill. A lot of sitting around and waiting until the next dish arrived. Could have minimized the wait time by allow a 2 dish refill at a time.

Mystical Lady

Nice place to go depending on location, who cooks and the waiter/waitress.. My biggest issue is, they are NOT consistent. Sometimes thd food and service is good, sometimes it's not. For the prices it should be good all of the time!

Ann O'Keefe

The food was very delicious. Expensive but very good.

Rosemarie Bruns

The potatoe was cold. Fish had too much breading and appetizer came out at almost the same time our dinner came. No time to eat the appetizer first.

Alejandra Rodriguez

Nice place to go. I have been 2 times there and we got the same waitress. Very nice lady. Cant remember her name though. Fast service and clean. I just wish there was more light.

Elizabeth Schulz

Good food, but we were seated and then didn't order till 6:10 and they wouldn't allow us to order the specials on the menu. Waitress didn't tell us thoa until after we had our salad already...

Bryan Hoff

Always a great time at Red lobster, they are still taking mask precautions seriously and has the best service for the Milwaukee area. We will go out of our way to visit the southridge red lobster over the mayfair.

Denise Pollak

With Donna as our waitress everything was perfect. Especially the service.

Shelly Perkins

My daughter and I sat at the bar. Brenna was our bartender and was amazing. Super friendly, helpful and knowledgeable of the menu. The food was great and the drinks were better. Great experience, we will be back.

Allyson Guentner

Service was great, just food wasn't good... not sure what happened to them but nothing was tasty. Very dry!

Cindy Schmidt

It was very good. The wait time was only 15 minutes and out server was Donna, She was very attentive and present. We have had Her before and She always give great service 👍 …

Emmy Kitch

We love going here for crab legs, and of course, the biscuits. Very good wait staff. They do their best to seat you quickly.

P. Kae

Our server Jasmine was amazing. Highly recommend.

Harry Cee

Slow Slow service. Food is okay for chain restaurant food. Typically takes an hour plus to get the main course with large gaps between drink, appetizer, salad, main, desert. Sometimes you get cold food. They need to hire more and better staff. Only come here when others want to.

Cindy Pieterick

Had the normal lunch food. Was told they are not offering broccoli for a side any longer. Server was very slow in beginning but improved. Food was hot and tasty.

David Klamik

Like everywhere else staffing shortages, but with a little patience your cheddar biscuits and fried heavenly seafood morsels will be delivered with a smile.

Reponda Greer

I into eating fresh caught fish. I cant get into the seafood part due to allergies but I must say the soup & salad was great! This is a good place to meet with your friends for either lunch or dinner.

Cindy Ocallaghan

We were at your restaurant yesterday 3-2-19 and everything was amazing except your TV was tuned into the CPAC convention and from my vantage point every time I looked up I had to see Trump. I am not a supporter. I found it really affected my opinion of your place of business. You should perhaps consider keeping your programming neutral. Your business should not be tuned into anything political. There are plenty of sports on the air on a Saturday afternoon. I won't be back for a while, there are plenty of establishments to spend my dollars where I won't be uncomfortable while I eat my meal. You should know this, shame on the management of this establishment.

Curt Bennett

Getting a review for me for this place really isn't that fair, I'm a bit of an addict... But I can say that besides the food being up to par the staff has been exceptional as always. And... Cheddar biscuits!

Dennis Hill, PhD

Delightful staff, competent and well-developed team. Food is excellent. Highly recommended by me and my guests.

Jon Carbon

Went for crab fest and it was delicious!

Rosaphantom 0131

Great food only thing I would recommend is using a maringue for the key lime pie instead of a whip. It tends to cut the acidity more and adds a richer flavor.

lauren cima

Food was great but service was so slow. It was busy but our waitress was just slower than the rest. I ordered the dragon broccoli qnd the southwest tacos they have. I recommend them!

Natalie Margerie

Absolutely delicious as always! The crab 🦀 legs and the lobster tail are my favorite,also the shrimp 🍤 scampi is out of this world. Service is great and very friendly I would recommend it! …

Jackie Edwards

Great service with Robin during endless shrimp. I actually hadn't been to Red Lobster in maybe 10 years and this experience was great! The biscuits are everything. I actually felt like listening to Beyonce after eating there lol!

Domino Flannie

We ordered so much food and all was amazing. Some type of pineapple alcoholic drink we order was best money ever spent. Dont go on a saturday but the waitress was still nice to us despite the rush

Sandeep Verma

Good place, good food servers not the very nicest but i was in only for pickup not just the servers but all in there not very enthusiastic mabe their boss? Dont know but average at least

Ian Progar

Went for daughter's birthday -her choice. She had the Lobster Lovers Feast (somethin like that). Her meal was $37 and I have to say to get two lobster tails, a seafood pasta of sorts, and two sides you probably won't find a better price on that kind of dinner. Wife and I had endless shrimp. It's OK but the shrimp are SMALL. Shrimp in grocery store are considered Large when there are 26-30 of them per pound. These couldn't have been barely half the size of those. Taste OK but for $18 you'd have to eat 3 plus pounds to get your money's worth. We DID try a lobster & langostino pizza as an appetizer and for $12 that was BY FAR the best value of everything we ordered. I enjoyed a top shelf Long Island Iced Tea but honestly didn't remember to look at what they hit me for that. All in all for 2 adults and a 10 year old girl to have a "nice meal" it cost $130 with a 16% tip. Took 15 mins to get our drinks after they were ordered and that was a disappointment. We had to ask for the cheddar biscuits and by the time we had each choked down a half of one of those with nothing to drink we had given up on the biscuits (which used to be one of my favorite things about eating at Red Lobster). My daughter's kiddy cocktail had VERY little grenadine and wasn't very sweet and it was served WITHOUT maraschino cherries! Who does that to a kid!?! Wait staff was friendly, polite, and attentive and they sang my daughter happy birthday and brought her an ice cream Sunday which made it a success. Oh yeah, tried their new brussel sprouts side (also available as an app) and that was good. I said good, not great. That's all I can think of.

Teri Welch

Waitress was very nice. Our orders came quickly and correct. My vegetable over cooked. Waitress exchanged it for me without hesitation.

Robert Mentecki

It was my first visit in over 25 years because I had horrible experiences with service and food at Red Lobster in the past... This visit was different. Good service and good seafood at ok prices. I will be back

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