Reviews of W W Cousins. (Restaurant) in Louisville (Kentucky).
W W Cousins
4913 Dixie Hwy, Louisville, KY 40216, United States
Description
Information of W W Cousins, Restaurant in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of W W Cousins
Sunday
11 am–9 pm
Monday
11 am–9 pm
Tuesday
11 am–9 pm
Wednesday
11 am–9 pm
Thursday
11 am–9 pm
Friday
11 am–9 pm
Saturday
11 am–9 pm
Popular times
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Reviews of W W Cousins
Great burgers and fast service! Bun was buttery and crisp on the outside, soft in the middle. Meat was high quality and cooked well. There is a nice variety of cheeses to choose from and the toppings bar has just about whatever you want to put on a burger.
It was ok, bland Fish sandwich. The only flavor was from the overly Buttered bun. Similar for the BLT, had a sauce that added a little flair to an otherwise meh sandwich. Doubtful I will return as this ran a $17 and change. Fish combo and blt sandwich only.
While the name and menu resemble the original WW Cousins, the service at this location is nothing like it. The staff were all huddled in the kitchen chatting away instead of doing their job. The person taking my order was rude. I went to fill up my drink with Coca Cola and they have Mr. Pibb coming out of the fountain. I tell the lady and she disappears in the back and it still wasn't fixed by the time I left. The dining room appears to be empty most of the time so my guess is that it won't last too long and shouldn't with this kind of service.
Great changes have been made here.. With the people, the food, and the atmosphere.. Keep up the great job. Ty
We asked for two swiss burgers we got dress cheeseburger and one Swiss burger not cool for our first time
Oh my god!! Your food is delicious. I just ate one of your bacon burgers, and whoever cooked it and put it together did an excellent job!! If you are looking for a juicy hamburger with all the right toppings, even the pickles are at their finest, go to WW Cousins.
I was pleasantly surprised by W W Cousins Express. The food was ready fairly quickly-- typical for fast casual restaurants, longer than fast food. The burgers and fries were fresh, and while the topping bar offerings weren't extremely unique, it gave some nice options for customization. Personally, I would have liked a little more variety in the menu, but they've chosen to focus. As a bonus, the cashier was friendly to my kids--always a plus!
1st time and was not disappointed. Burgers were perfect, I also had chili cheese fries which were also exceptional. There is a little area for all the dressings you could want on your burger and then some. Was greeted and orders taken quickly, food was out fast, the manager on duty (I assume) walked around checking with everyone to make sure all was good. Bathrooms clean. Would definitely recommend and will return.
A little pricey but worth every penny, their servings are large. The foods awesome and the restaurant has a retro feel and the service was awesome. The cashiers are very sweet and the cooks are fast. For my 1st time eating at this place they left a great impression
I've been wanting to try them since I first saw the sign go up. I finally had my chance, and went through the drive-through after a quick visit to Feeder's Supply.
I pulled up, placed my order (two #1 combos), paid for my order, and then waited in the numbered parking space they told me to, and after a couple of minutes my order was brought out.
The burgers were juicy, tasty, well dressed and not at all fast-food-like, and they came with steak fries - my favorite. The soft drinks were good too, which, sadly is getting to be unusual.
Food was hot tasted good nice ,friendly people working there.
Saw this place advertising "perfect burgers" and felt obliged to stop. Hit the drive thru for a combo and was pleasantly surprised with what turned out to be a high quality burger and fresh, hot steak fries. Hit the spot after a long day's work.
We had the burger and fries combo. It was nice to have the toppings bar. Lots of choices and you're assured to get your burger/sandwich exactly the way you want it.
Absolutely delicious. Came in 30 minutes before close without realizing and was welcomed with warm hospitality for the whole family. The food was fast and so fresh. The entire staff is friendly and welcoming. Will definitely be back!
The staff were super friendly and the restaurant was clean. Hope it sticks around for a while. Wish they would allow a bit more options on carry out but understand their business model is to make it how you want!
Went to the one on Dixie. I got a 1/3 pound cheeseburger combo and a chili cheese hotdog. I originally thought that it was over priced. After I ate it all, I changed my mind. The burger was excellent. It comes with a thousand island sauce that works well. The fries are platter cut. They were crisp on the outside and soft on the inside. The chili dog was large and the chili topping was great. Will definitely order again.
I have always liked WW Cousins. This was my first visit to the Dixie Hwy location and it did not disappoint. The burgers were excellent. The stake fries were a little salty but still better than fast food restaurant fries. Also the sevice was excellent in the drive-thru.
First time visiting this location and first time having W W Cousins in probably 20 years. My grandmother used to take my sisters and I to the Dupont location. Time flies and I stopped by with my own grandchildren today and the food was fresh, tasty and served quickly, considering how busy they were. The dining room was clean and stocked. But what stood out the most was how very friendly the whole staff was, from the cashiers to the cooks. There was a very minor mistake on our order, but it was taken care of immediately. Thanks for the smiles and great customer service. Unfortunately, you just don't get that everywhere, so when you do, it's much appreciated.
Good service Clean Food was Delicious I'm glad I stopped by 😋
I came around 7:40 unknowning to the closure of the dine inside at 8. Usually coming in around this time I except minimal service at best, but the service I recieved by Josh John Destinee and I think one other fairer skinned man with locks gave me was beyond what I expect even at the lunch period. Very nice people, very well mannered and explained the store to me as I was a 1st time customer. Idk which was the ¿manager? but he was very helpful, he welcoming.
First time eating there went in and had a good time very good food
first visit n was quite a treat! burger was so tasty it could have been eaten without any condiments but why pass on the tasty additions. the cousins sauce was an excellent topper why would you need ketchup? staff were cheerful and friendly
A little pricey for what I think of as a fast food joint, if it's not it's pretty close. With that said the food was delish. We got sides with our burgers, couldn't finish it all. The sugar cookie was soft and again delish. They had a good variety on the menu.
Had double cheeseburger and white fish sandwich. Fish was great!! Really big!! Burger was not cooked enough for me. Red in the middle. Next time I'll ask for it to be cooked well done. Plenty of toppings available. Brownies were terrible! Old, I guess. Very dry. Staff was fantastic and friendly! Will go back!
We had the best burgers 🍔 and fries 🍟!!! And great service too,the young man that waited on us was so courteous and polite. Everyone was. Fast service, clean 👌 We will be going back ,thankyou to Everyone there that was so courteous and nice to us . This is to the staff on Thursday night December 2,2021. At the Shively store . From Donna and her husband.
Burgers and chili dogs are absolutely excellent. Onion rings and fries too. Only reason that I didnt give 5 stars is that I have been here 4 or 5 times in the last couple months and they have carelessly made mistakes on my drive through order every single time. So make sure you double check everything before you pull off. If you ask for no onions, you might get onions. If you ask for extra cheese, you might not get it. Little stuff like that but they arent cheap so its very irritating. Careless kids running the drive through I think.
Ate dinner and it was so good! Hot and very tasty!
Quick Reasonably priced and the food was fantastic
I can say they were pretty clean the food
Is delicious 😋. Condiments were fresh, the only thing that I didn't like only a few were wearing mask and the gloves looked like they were wearing them all day. One guy had his gloves on making the sandwiches and texted then had his hand in his head please don't make food after you've touched your phone or scratched in your head😒 🙃 change the gloves out at least...yucky!! I seen a lot of cross contamination. Don't think I'll be back because of that!!! Ugh.... also, the hospitality there is great the people are very nice all in all great attitudes upon ordering.
The young woman working the front counter was very friendly and knew what she was doing. Our food was delicious. The restaurant was clean and well kept! We will definitely come back. It makes a big difference when employees are friendly.
We have been here a few times and the staff is always wonderful! The burgers are huge and taste great. I have also had the ribeye sandwich and it is so good. Their onion rings have the crunchiest breading.
I decided to try the Dixie Hwy location after always going to the location near Breckinridge lane. Menu is a little different, clean smaller dining room, restrooms well kept. Burger was hot but not completely done, fries a little on the cold side, I think they should ask “how would you like the burger cooked”?.
Purchased a brownie from bakery, not as fresh as the other location. Everyone was friendly and had a positive attitude , I will give them another visit before traveling back to East location. Dixie Hwy seems like a express version
See ya soon.
my wife, mother-in-law, and I went there. We had the worst time ordering our food from the young lady. She tried but, none of us felt like the order were hard. The employee just struggled to get the order correct. It ended having be corrected several times before we left. But, burger and fries were on point!
First I will say its nice to have a new restuarant open on Dixie Hwy and you can actually go in a sit down to eat.
Customer service was pretty good for the most part. I felt the order counter was pretty cramped though. The product I ordered was pretty good and fresh. Mac & Cheese was best item they served I thought.
The biggest issue here is it cost me over $50 to feed 2 adults and 2 kids. The former Steak & Shake location ordering some fries and burgers would have been half that with shakes and for me that product was better, but their down fall was several years of poor service. I fear after the novelty wears off of this new restuarant the pricing issue will be its down fall like so many before it on Dixie Hwy. The other issue on this visit was the air conditioning was either not working very well or not on. It was very warm on a hot day outside and having to sit in a very warm restuarant to eat was not pleasurable. Although I like the WW brand, the price points to feed 4 will just not make this place a regular visit location.
This version of the restraunt chain is a bit watered down from the other location but still features the burgers you love. Service was a tad slower than I would've liked but they were friendly! Try the surgar cookies.
This is my first experience with WW Cousins, so I wasn't sure what to expect. I know they are new in my end of town Iand through experience I know the trip won't be perfect. But I at least expected to get the dressing I ordered for my side salad. Good thing I had some in the fridge or I would have had to eat my side salad plain.
i was a little disappointed in my burger also. it was seared on the outside but very plain on the inside. i guess after hearing about WW Cousins before I expected a very tasty experience. But the taste seemed to come from the toppings and some kind of sauce on top.
i was hoping it would be like the Ollie burgers you can get from the Ollie burger downtown site. Too bad, add some spices to the mix.
The service from the drive through was fast and friendly.
First of all, they were FAST. Seriously impressed. Second - the quality of burger for a drive through is unreal. They’re a little more expensive than other fast food stops, but that’s because you get a solid, 100% black angus, cooked fresh burger. You cannot beat it. Customer for life.
Fast service. Veggie burger was small/overly cooked. White lettuce. Sauce was good. Small bun on the top for some reason? Made all the filling fall out. I went because the other WWCousins locations have been awesome. Hopefully they do a better job. Would like to have a location as good as the one by the hospitals.
Awesome food and staff! Even my pickier eater enjoyed it! Can't go wrong.
Over all it wasn’t the best experience there was mold in the cheese and our order was somewhat wrong management was quick to try to fix the problem gave us some cookies and upgraded the chili cheese fries And made it himself I had a burger and the other person got the fish sandwich the other person says the fish was defiantly frozen and you could defiantly tell it,was sub par but it was nice and crispy. The other person I had with me also didn’t like how they put the cheese she ordered on her fish sandwich on the same grill as the burgers as someone who can’t eat red meat it wasn’t optimal.The burger although not completely what I ordered I ordered the 2 1/3 burger but only got the one 1/3 burger and I didn’t feel like fussing with it after everything other than that I do like the change of pace with the pick your own topping and the vast array of sauces to pick from. Over all this is still a new location and I’m sure over time and with the manager who seems eager to get the place running like a well oiled machine I’m sure if I every try this place again in the coming months I’m sure these issues will get solved
Me and my wife ate there for date night. she had the steakburger it was a steak on a bun the steak had so much flavor and was good. As i had tryed some. I had the 1/3 lb burger the burger was amasing the place had a build it your self bar. staff is frendly and kind must recommend to all
I'm so happy to have this place on Dixie Highway. The staff is always friendly and efficient; I always see managers present, working or helping out; and the food has been great every time we've been so far.
Everything was fine and because of mix up got a free cookie. That made it better. Steak sandwich everything perfect except the steak. (Rubber steak)That's why three star. I will be back again. Hopefully steak is better and will change review. Man I was so hungry
Dixie Hwy is not the Breckinridge Ln
store. They better kick up their salad
bar. They better get better pickles.
Expensive cost. Tiny portions like on
baked beans. Compare to Mark's Feed
Store. I bet this store closes down
soon, if they don't change.
We got cheeseburgers, fries, onion rings. Used the topping bar. Service was good and the burgers were great.
Service was super fast, food was hot, fresh, and tasty! I was very impressed with the structure of the drive thru and the rapid execution of service at every point. I was missing one small side item from my bag and it was taken care of with haste and friendly service. I will be back!
Great food every time I have eaten from there. Cookies could be a little softer from the bakery. Also Need better bags for drive-thru orders. Paper bag ripped as soon as I picked it up and tried carrying my food.
Just directed to go through the card only line because it was quicker. Then did not have to wait long before they brought my food out and it was still hot when I got home. My husband loved the cheeseburger and chili.
Good food, fast service. Love the fixins bar. Not a dill pickle person and they have those plus sweet and bread and butter. Yummy!
It was awesome. Best burger I had in a long time. Service was great too..Shout out to Ariyah W...She was super sweet to us while We were there!!
This place should actually be called "Build a Burger". You start with meat and bun, then 5 kinds of cheese, 6 types of "veggies ", nope, not just lettuce and pickles, but sauteed mushrooms and onions, sliced avocado, ect. THEN, you move on to your sauce. Steak sauce, bbq, honey mustard, and of course the lettuce and the tomato...all for just a bit more than Steak and Shake. All around, not bad, I'd go again, for sure, if not for the 10,001 combos you can do starting out with meat and a bun.
Went to the WWCousins on Dixie Hwy yesterday, the food was great, the workers were very nice. Samantha was very friendly. Had a delicious burger and onion rings...Will return...
This was my first time at ww Cousins burger place. I ordered the one pound cheeseburger did not know was 3 Patty's. It came with one piece of cheese. The hamburger Patty's were well done. I drove at least 40 to 45 minutes. Was not impressed with it I think Fuddruckers have Better Burgers.the combo meal is over price for what few frys you get with it.
Best fries in town they don't skimp on changing vendors and I love them for that thank you ww cousins
First time trying W W Cousins and was NOT disappointed! The food portions were very generous, Hot and delicious. Price wasn't bad either. Alot better than the Steak 'n Shake that use to occupy that location. WELL DONE W W COUSINS!
The food was great. We ate inside and it was neat and clean. The manager even came around to ask us if we liked our food. He asked if it was our first time there. We told him we would be back. He said I will be looking for you..
The workers are respectful and nice making you feel welcome, my food order was done in a timely manner and it was also delicious .
I will return
They GREAT .I did get to. Decide on my burger size and an extra side deal Brownie. Please check it out You will be satisfied. Pleople that work there a awesome They are all sure you have what you need. Find time to check put the DIXIE HWY WWW COUSINS. Satification. THAN -YOU. z
Double burger was great, topping bar was stocked and clean. Several employees stopped and checked on me while I ate. Will be back!!
Would've given a better score if my order was right. Ordered a double 1/3 burger and only had one hamburger patty. I asked employee if this was right with having one patty and he said yes.
Food was good had a great toppings bar the prices were very high. The practically didn't get anything for what you paid
Great fried fish sandwich. The filet far exceeded.the bread, perfectly fried, fresh, hot, perfect 🤗🤗, tartar sauce, mayo and pickels on a warm toasted bun 💯
Love the bun. Fries could have been cooked a little longer. I liked how they had the condiment bar set up to serve you. Welcome to the southend!
It's so nice to now have a dining room experience at this new location. Of course it doesn't have the feel of the original location, but the food is equally excellent. I recommend.
Food was hot and see. Customer service was awesome
Drive thru service was good. My food was good I got the Ribeye steak sandwich it was ok I would buy it again but not the best cut of meat hopefully my steak will not be to chewy. I would eat there again.
This is a new restaurant that opened during the pandemic. They are killing it. The staff is friendly and quick but most importantly my order is always right. I am very impressed. Most of, if not all of the staff are teenagers.
It’s been awhile since I’ve had people check on me and every customer in the store to see if the food is good and when I say yes actually mean it.
Is very very good food and they let me inside. And today's environment that is very important for me because I drive a truck over 13' tall and I can't make it through any drive-through
Food was amazing and service was awesome. Got some cookies on my way out and Samantha did a excellent job at explaining to me my options. Most definitely will be back.
Great food there was a mix-up between my food and someone else's no biggie before in training. Y'all got to get in there and get the good food ribeye steak sandwich oh my I give them five stars I give them 96% running. They passing my book.
The staff are friendly and welcoming. The burger looked like it was fresh off a commercial. The fries were hot and salty. They are what they advertise
The staff was very nice and accommodating. Not to mention that the burgers were cooked perfect and hot. Thank you
Very friendly and helpful employees. Clean and very organized. Food was cooked perfectly. Will be back. Awesome place
So glad to have we cousins in the neighborhood. Food is delicious and employees are friendly and courteous. A little pricy, bit portions are large. Definitely will frequent.
Great food at a decent price.
Great service, Good food, clean lobby and restrooms. We really enjoyed this meal. Had the white fish. Huge sandwich!!!
Great bacon burger.
Delicious burgers, the kids said their fries needed more season but no other complaints and my onion rings were perfect.
The burgers are super fresh and SOOOO amazing!! They do not disappoint.
You walk in and you order at the counter you pick up your order and go to the topping bar and fix your burger the way you like. And eat it.
Those burgers are wicked also the toasted buns. They have a sides bar that has everything on it. We will definitely be going back.
Huge chilli dog and really good steak fries. Pricey
They had 2 ppl outside one directing traffic to a second lane and the othertaking orders on iPad besides the regular drivethru..They server a real ribeye steak sandwich..Excellent all around!!
Food is good, yet alittle expensive for burgers. Staff was rude. This seems to be a trend for drive thrus.
Drive through with all the great taste of the original restaurant's food. I asked for well-done fries and they were delicious!
This was my first time so I bought my whole family burgers and they really enjoyed them they were juicy preparation time wasn't real long
The first time I Went here the first time the food was good and I loved it but the senced time I went here got my order wrong but it is a pretty good place
The burgers were good! I think ill have a better experience if i dine in
Best hamburger ever.Facility was extra clean. Very friendly and professional workers.
Really good service. Hot fresh food. I've visited about 10 times since they opened. No issues at all.
Service was excellent food was good
Steak sandwitch was good. Like the set up they have there get you on up and out fast. Frendly workers and order was all corect.
I haven't been here in years. It's better than I remembered, but a little too expensive for fast food burger & fries.
Even though they are drive thru only, best fast burgers on this side of Dixie. I am glad they replaced the old Steak N Shake.
Really good burgers, which is their specialty!! Love them. Good portion sizes.
Food was not as good as my first trip there...and they forgot my fries...had to wait too long.
The staff are very nice and very helpful , Burger's are good onion rings are very good also fries the sweet tea is excellent not to sweet
Good food for the price, we like eating here.
Spectacular fries! Wonderful service! I reccomend this to anyone who hopes for a better fast food experience!
I don't know what WW Cousins do to the steaks to make them so tender, I LOVE LOVE their STEAKS, I LOVE LOVE THEIR STEAKS
Amazing service and quick quality food! I eat here frequently because of the awesome staff
It went great everybody was nice
Dou le 1/3lb burger. Was Very good, and filling!
Good food and mostly consistent but kind of expensive.
Best place i have ever ate at,the food was delicious heat hot the way I eat my food I will surely go back,Thank W.W.cousin.
Friendly. Good food but on the pricey side. Will still continue to patronize however!
Very good hamburgers. Lots of other choices too.
Great hamburger...great customer service...Tony and company made sure everything was perfect❣️
Good old fashion hamburger 🍔. …
Fish was great but drive thru is forgetful of items. Would recommend.
Very good food great workers and very clean will do many more visits with family and friends
Food was good they forgot one of my order of fries though.
Great food, great service. Never been to one in California. Was impressed 👍👍
Food was amazing, friendly service, very clean. Will definitely be back!
Nice place, little pricey but food was good
Friendly, helpful staff. Clean, accessible and open. A good place to grab a good bite to eat.
Pricey But Fresh Burgers. You get what you pay for.
Had fish and burgers. Both were great. Fries are good as well.
Awesome burgers, great service and friendly staff...clean
Decent cheeseburger, much better than any of the fast food dives.
🔥 …
Always check your order before leaving but has good customer service!!!
Quick and courteous service at the drive thru plus amazing burgers.
The best burger in Louisville! And they have a special sauce ... you have to try it!
It was a lil different, great customer service though which is definitely reason to return these days!
It was ok just a burger not that good either
Great food! Great service! Thank you Tye for such great service!
Probably won't go back. Burgers not very tasty.
Great burger and fast service. Love the new custom burger options!
It's hit and miss sometimes the burgers are juicy sometimes the burgers are dried out.
Really nice place. Great workers & clean restaurant & bathroom!
Wàit was long and the food was pretty good but over priced!
Service was pretty good, burger was way to sloppy.
Best burger in town. Can't beat the homemade buns.
The food is good and the customer service is absolutely amazing!!!!
Best service. Great food. Friendly folks❤
Great experience . Friendly people and a great Atmosphere
Good food, but be prepared to wait.
Burgers are delicious. Fast & friendly service
Great job 👏 👍
Fast friendly service and the food is out of this world good!!!
Always very fast service and delicious food!!
The food was great. Service was good.
Food was excellent so was the service
Amazing food and wonderful customer service.
loved the dressing bar. but rather costly.
Overpriced hamburgers in my opinion sides are very good
Just as I remembered it...Good food
Great Burgers, and not as long as a wait as it looks...
Get your food done fast and hot to eat in or on the way home to eat at home.
awesome food and very friendly and helpful staff
Excellent!!! Hopefully soon they will have the inside open
Food was very good....will come again
Excellent service the food was as should be.
Fast and friendly service. Food satisfactory for fast food.
Good burger for a fast food joint.
Great Burgers! Great Service!
Surprisingly fast. Drive-thru only, right now.
Hamburger good ff not as good
Great food and great service
Awesome service..and food...
Delicious
Never disappointed yet!!!
Food out quickly little on pricey side
Good food , nice service
Very delicious and great service.
The food was pretty tasty.
Hot, fresh, fast and delicious! 😋 …
Very good!, Little pricey but good
Service was great and food was good
This is a very nice place the staff is very friendly courteous and kind
Best meal I've had in awhile
Everything was fresh and hot
Best burger in town
food was fresh and delicious
Yummy! And those cookies are the BEST!!
Good food and fast service! 🙂 …
Food was good. Food preparation was good.
Average burgers but expensive.
Very good
Excellent...Enjoyed every bite.
Food was great!
Great burger
They was really really great and clean
Really good burgers!!
Very friendly and helpful employees
Great Burgers as always!!
Did not offer any comments at all!!!!!
Good food fast service
The topping bar is great
Best burgers anywhere!
First timers omg great 🍔,Fries …
Really good fast and friendly
Delicious food and good service
Delicious food great service
Good burgers and service
Fast friendly staff.
Excellent service and excellent food
Not as good as I remember
I love the Ribeye s
It's ok
Food was great!
Really great shopping experience
Pretty dang gone good
Food ok
Good food
My son loved it..
great people great food
Great burgers!!!
Great experience very friendly
I need to try it again soon
Great food and service
Delicious
Good fast service
Great Burgers!!
Grear
Great staff and service
Ok
Great service!
Nice place to go.
Prices kinda high
Ok
Pretty good
Good burger
Inexpensive and plentiful
Ok
Great food
food very oily
Really good