Reviews of Joella's Hot Chicken - Middletown. (Restaurant) in Louisville (Kentucky).
Joella's Hot Chicken - Middletown
13401 Shelbyville Rd #101, Louisville, KY 40223, United States
Description
Information of Joella's Hot Chicken - Middletown, Restaurant in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Joella's Hot Chicken - Middletown
Sunday
10:30 am–10 pm
Monday
10:30 am–10 pm
Tuesday
10:30 am–10 pm
Wednesday
10:30 am–10 pm
Thursday
10:30 am–10 pm
Friday
10:30 am–11 pm
Saturday
10:30 am–11 pm
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Reviews of Joella's Hot Chicken - Middletown
I’ve been here a few times, not a huge fan of the sodas. Chicken quality is great, very tender and consistent! I really like the spiked honey sauce. Today I tried out the chicken and waffles which was a pretty awesome meal before my day of rock climbing. I would have liked more than one pickle slice since the sauce was spicy, maybe next time.
I love this restaurant it is good and the service is great. I have been here multiple times, and the quality of the food is the same. They are known for the tenders, and you are able to choose the type of heat level that you may want you tenders to be, and you can even get them original with no heat if you like that.
They also provide dipping sauce, and they have a variety of those that are good but have the traditional flavors as well.
The atmosphere is nice, and they have multiple tvs around to watch, so if you like sports, you are covered. They also have an outdoor patio to sit at when it is nice.
If you are in the mood for chicken, check this out.
Great service. Fresh hot food. I had tenders with ‘tweener’ spice level. I like spicy foods and found that choice perfect. I had spicy honey dip that was very complementary. I ordered bourbon slush. I enjoyed it but didn’t taste great deal of bourbon in it. I like bourbon heavy drinks though.
First time visit. I’ll come back to try more.
First time coming here, definitely will be back we enjoyed the food very much. Got the grilled Chicken tenders and garlic parmesan fries and my husband got the 2 jumbo thighs and loved them. Try the fired pickles they are awesome.
First timer! This place is very similar to Hattie B’s. Service was good, the young lady that took our order was friendly and helpful. She explained a few things on the menu to us which was helpful. I ordered the 3 piece chicken tenders- heat level “Ella’s fav” with fried pickles and garlic parmesan fries. Ella’s fav is a mix between flavor & heat. This was perfect, the tenders truly had both. They were freshly made and juicy! The fried pickles are new (according to a sign) which were great and the garlic parm fries had the flavor but were cold. I was able to speak with the manager about it (not complaining but just feedback) and he was very nice and accommodating about it even though it was ok. I really appreciated that! There’s ice tea was pretty freaking delicious. Definitely will be back and Thank you for the kind hospitality!
This is quintessential hot chicken. I've lived in Tennessee for six of the past ten years, and the hot chicken at Joella's matches ANYTHING you can get there.
The spices are deep and wonderfully complex, and the hear levels can accommodate anyone's preferences and tolerance. They also have wonderful fries and the collard greens are amazing; It's hard to choose which one you want.
They also have an excellent house-made vegan chicken that is a great option for the plant-based among us.
You can't go wrong with Joella's, it's a local classic for a reason!
Always a good time here. Their tenders drenched in tweener sauce with fries is what I always get. It's very consistent. Their sodas are unique but the sweet tea is the best out there.
8/26/2022 Update: they have taken their unique sodas away & replaced them with Coca Cola. In my opinion, they lose a star for that. Coca Cola has the worst line of sodas & because of that I am removing a star.
Tried this place for the 1st time tonight & it wasn’t bad at all. Good prices too.
Only complaint for me is the chicken was very soggy. The skin wasn’t crispy at all.
& the sauces were little bland. But I will give them another try again!
Amazing food! I have only eaten here about 3 times so far (soon to be much more), and I have never been disappointed. The flavors are amazing, the portion sizes are great, and for what you are getting the prices aren't bad. It's hard to eat other fast food chicken after getting used to Joella's. Not to mention they have great service- one time I forgot to hit submit on a pickup order, and realized when I got to the restaurant. I hit submit and it was ready in two minutes! The workers here are wonderful!
Had a delicious dinner tonight. The staff was very friendly. The place was busy but even being that busy, it was clean and well stocked. I noticed the manager out working as hard as everyone on his staff. The lines went quickly and the food also can out fast and hot. Our tenders were on point. Someone in front of me ordered the banana pudding so we got it too. It did not disappoint. They said it is made fresh daily.
One of the best chicken spots in Louisville, I’ve loved it since moving here 6 years ago. Love the pimento cheese fried chicken sandwich. Dustin is an excellent manager and always makes the customer feel welcome and valued. Great chicken and great staff. Worth the trip every time
Obviously the chicken sandwiches are AMAZING, but when out with the family and trying to eat healthier, it is difficult to find TASTY options. Well thank you Joella for your Kale crunch salad! It’s is a LOT of salad with perfectly balanced flavors, esp with grilled chicken. Will absolutely be returning again. Finally a restaurant the entire family loves. Thanks for the fast and friendly service also!
The vegan chicken patties are pretty yummy! And you get 2, which is great for sharing, or leftovers. But they need MORE vegan sides!!! The fries are super yummy! Next time I crave fries, I'm going here. Really crispy and potato-y.
The food is pretty good, and the service is great and very fast. It's a bit pricey in my opinion, but worth it to treat myself every once in a while. I loved the hot and spicy tenders.
Love the fried chicken thighs because they're boneless! The restaurant is clean and welcoming. Staff is usually friendly. They also have country boy beer. I recommend the cougar bait.
I 1000% recommend Joella’s Hot Chicken! The food was excellent. The staff was friendly and courteous, and the manager/owner was above and beyond what he wants his customers to experience. Not only will I come back again and again, but I will go out of my way and drive the extra 30 minutes from Okolona/Preston Hwy to Middletown just to eat at this place. (But if you want to open one out in the Okolona/ Gene Snyder area…I’ll be your biggest marketing tool!)
Excellent food, great atmosphere, best chicken this side of the Ohio river. Great staff!!! No worries of, “Oh we are sorry we are short staffed tonight.” Always consistently good.
Wow! What an amazing place!
Starting with the ambiance, it is perfect. Ample with plenty of room to social distance and follow guidelines. Clean place and smells fresh. Some 10+ big TVs playing sports. I went on Saturday so it was perfect, plenty of NCAA football on TVs. You can also choose to eat outside as it is a great set up too.
The service is flawless, professional, quick and friendly. From the moment of taking my order to the moment of delivering it to my table. Order is delivered within 5 minutes. Freshly cooked and excellent portions. The crew cleans tables frequently and I found the restroom to be very clean too.
Easy parking in the plaza. So an easy walk from anywhere you park.
The most amazing part of my experwas the food. Very rarely one finds simple French fries that rival McDonald's, except that these are in an elevated level with garlic and parmesan. Delicious! The Kale crunch salad was super as well. Perfect amount of parmesan cheese on it. It was awesome. The star of the day was the chicken. Perfect seasoning, I will go up one level in hotness on my next visit. It was juicy and with just enough crunch on the breading. PERFECTION.
The prices are excellent, a great value meal thst is freshly made and extremely satisfying.
I will find myself here very often! ❤ #joellashotchicken
Soo good! Excellent service - walked us through the whole menu. We had never been and gave us all Mac n cheese free of charge. New favorite place. Try the bourbon slushie!
Had an awesome experience here. The food was amazing. We tried the Jumbo Tenders plate with the Kale crunch salad and Parm Garlic Fries in the “Tweeners” heat level. So good. Still plenty of kick. We also tried the Heat Variety Pack of tenders which has one tender in each heat level. Really good but beware of the spiciest one. It is really really hot. The Mac and cheese is good as well. It meets the typical expectation of what you would think it should taste like. We also had the chicken and waffles. Delicious. They have plenty of seating. The restaurant has a great vibe and the staff was very friendly. One of the workers even wished us a good day as we were leaving.
The fried pickles were in my top 2 of fried pickles. I have always loved the chicken (Ella’s fav) now, for a small $ upcharge, I can have fried pickles! Done deal!! Lightly seasoned batter. Please, please, please keep the pickles.
Just had a great lunch including Ella‘s fav chicken tenders and mashed potatoes with gravy, also on my usual lunch are the garlic parm fries. Always great service from the employees and management. I prefer this Middletown larger location. Even a better deal, they are offering their special for 5.99, usually 7.99 (through the month of January)!!! Don’t forget their jar of desserts including chocolate peanut butter and cookies and cream, along with others! They are also following COVID-19 guidelines by offering hand sanitizer and blocking off every other table
Always delicious when we stop in! Have always got it to go so I can't comment on the table service. Super quick to go orders and very nice employees! I recommend this location! 👌 😊
The chicken was moist and tender, and the sauces are delicious! Loved every bite! This place did not disappoint. I also got the kale salad with chicken tenders on top (not pictured). Give them a shot!
Good food and good service. Cashier/server was very friendly. Takeout pickup was quick and painless
A friend recommended Joella's, so we decided to stop in after leaving the airport. I ordered the quarter chicken (white meat) with two sides. I ordered the chicken hot (as I didn't know if I wanted to start off with "Fire In The Hole" level first thing) with collard greens and the kale crunch salad. The chicken was superb. The chicken breast was not dry at all. The breading and sauce tasted spectacular. However, I think I will try the "Fire In The Hole" next time. The "hot" was mildly spicy. The greens were really good and so was the kale salad. The star of the meal (other than the chicken) was the piece of white bread under the chicken. It had soaked up some hot sauce and was evidently slathered in butter (which I didn't notice due to the aforementioned sauce). I tried the Boylan Sodas diet cola: not so good.
Food is great but sooooooooo disappointed you got rid of all your great, unique drinks for Coke products... Big Mistake...... and even after the switch, that one ice machine still don't work.... Its been 6 plus months.. Come on man!
Only been here twice both times had a great time. This last time I had to ask if there was a dairy in one of the sauces. The manager Mackenzie didn't know off the top of his head but I told him that is ok because I can take some dairy pills. After finishing the transaction he went out of his way and checked with the cooks for me even though I was ok with taking dairy pills. Went above and beyond. Will go here again for the food and service.
The chicken nuggets were very good. The kale salad was delicious. You order at the counter and they bring it to your table very simple.
Best chicken and hot sauces IN THE WORLD. Would recommend this spot to anyone and everyone.
Jumbo white meat chicken tenders with spiked honey dipping sauce and garlic parmesan fries. The chicken was very good and the sauce was good, although a little too thin for me. The banana pudding was delicious!
The overall restaurant look and feel is awesome! 5-stars for the atmosphere. Down to the point though, the chicken just isn’t that good. I find overall there is a lack of flavor. The fries are greasy but nicely cut. I may be back, just not for the chicken.
This place has excellent good, food. There are sports on telle and the service was great.
Joella’s does a phenomenal job at catering orders, whether large or small. Always on time, and order is ALWAYS correct. Thank you for taking care of your customers!!
If you like Tabasco sauce you'll love this place, if not then your choices are limited. The prices are high, it was about 17.50 for an adult meal and a kids meal. Really liked the Mac n cheese. The fountain drinks are unique and they had cherry birch beer.
First time visiting and I loved it! We don't have these in Wisconsin so we wanted to stop in to try something new. They were very fast for our dine in order and were also fast for the carryout we placed too.
I got the chicken tenders (hot) with parmesan garlic fries and macaroni and cheese. The tenders were great, they were moist and definitely hot which I appreciated. I thought the macaroni was good and the fries were good too. I just don't think the parmesan garlic seasoning was great. It didn't really add much flavor.
We also got the nutella poppers. The batter they used for them is similar to a funnel cake. I thought they were ok but probably wouldn't order them again.
All in all it was a great experience!
Place and pay for order at counter/bar then take a number to your seat. Self serve soda. $4.99 kids meal. They offer alcoholic slushies. Pretty good fried chicken. Love the kale salad!
Really good.
Plenty of food.
Garlic fries were excellent.
This place is normally very good but today was an exception. Spent $20 on two chicken tender dinners and had to trash them. Chicken was too tuff to eat. At least the French fries were fresh. Get it together Joella’s!!
I’m so happy that I decided to have dinner here tonight. There were several choices but This is the best place. As I entered I decided to eat at the bar. I was greeted by Paul. I can tell right away that Paul loves working here and knows his chicken. He knows everything about this restaurant. I couldn’t decide what to eat but Paul gave me a suggestion and I’m so glad that I tried the jumbo chicken tenders and they were delicious. I went with Ellis Fav(Heat) which was perfect for me and then he threw in a couple of sides my favorite was the pimento Ranchero. I will definitely come back here.
Dined in. Healthy? Probably not even remotely. Delicious? Absolutely. Rootin, tootin, good chicken. Neat dessert pie things as well.
If you're from Nashville....you probably say it's not that great. But if you've never had Nashville hot chicken, it's definitely worth stopping in.
1st time being here and matt was very friendly. Fire in da hole is fire fire! That is the spiciest tender I’ve ever eaten! Good stuff
Great food and services. Prices are reasonable. If you are a chicken fan this is a great place! All sodas are homemade.
The chicken was great, the service and friendliness of the staff was even better.
Fantastic meal. Love the variety of levels of heat!!! The place was packed so we waited a little bit but the food and service were well worth the time and money!
Great chicken and sides. They have a decent selection of beer and a really cool atmosphere. If you like hot food, get the hottest option. I got one step down from the hottest, and it was not very spicy. Really high quality food!
Our son loves this place, food is good, service is friendly, variety of heat levels for sauce. Great lunch or dinner spot.
i ordered the vegetarian chicken and it was ok but the parmesan garlic fries were excellent
This is the bomb 💣. Chicken is huge worth what you pay for. They got the best BEST RANCH in the city. My ranch lovers wont be disappointed. Also, shoutout to Sierra for delivering that swift service. …
One of the best chicken places in Louisville! Love their tenders and fries. Dustin and the staff are excellent. I never leave disappointed!
Absolutely delicious! I got Ella's chicken with Jojo dipping sauce and Parmesan garlic fries. Sooo good!
1. Delicious Vegan Chicken. Give it a try even if you’re not a vegan. It’s soy based.
2. Broccoli salad is delicious.
3. Macaroni & Cheese is delicious.
4. Try their different sauces. I like smoked honey.
5. Try their different and unique soft drinks.
6. Vegetarian options.
The staff was friendly. The chicken was perfect. My only regrets was not getting the spiked honey and not getting slaw on my Sammy. The waffles were suprise and I could have made a meal out of them alone.
Just had the vinegar slaw with garlic aioli hot chicken sandwich and it was delicious…one of the best ones I’ve had in a while
We love Joellas! We are returning customers due to Jennifer's excellent customer service week after week. Jennifer always goes above and beyond and always makes ordering quick and easy! She is always on time and always makes sure her team is doing the same.
Hadn’t been to Joellas in a few month… decided to give them another try. Food was amazing. There was a slight problem with my order (they had to make a new batch of legs). Manager came out, apologized and offered me an alternative. Instead, I waited on the fresh chicken.
It was amazing. Great experience customer service wise, chicken was even better.
Staff was friendly, store and bathrooms were very clean.
I’ll be back!
Best Hot chicken period. Waffles are incredible, and portions are generous. Left overs.👍😋 …
The chicken tenders were not my fave but those collard greens were out of this world!
My family and I have eaten here many times in the last 5 years and it has always been delicious! Their food has excellent flavor including their amazing Mac n'cheese and kale salad. And their craft soft drinks are a tasty treat too! Their carryout portions and quality of food also hold up to their restaurant experience. I highly recommend them!
Good service,fast,great sides....chicken done perfect any heat & spice level you want!
Always slaps, Love the pimento sandwhich with the tweener sauce. Drive 26 miles one way to eat at this location. Love it, best chicken in town.
Best hot chicken in town by far! Friendly staff and a management team that really cares about taking care of it’s staff and customers. If you’re looking for some good hot chicken, look no further than Joella’s. 😊 …
Really good.... Fast service and the tenders were good. Tenders were a tad smaller than the other local restaurants. Still very good and filling
My first chicken and waffles ever and I loved it. Went there with friends and we were lucky to grab a booth without reservation.
I absolutely love spicy chicken!! And boy, did this place deliver. Awesome service!! Had a wonderful experience here!
Some of the best chicken! Loved it! Also try the broccoli slaw it's tasty!
Best chicken place! Even gave me a nana pudding for free:)
It was always pretty decent here, but since a change in ownership, it's much improved.
Came in late at night. Food as hot and fresh. They did forget some of my sides, but I called and spoke with manager Antonio. He went above and beyond the call of duty by replacing all meals and then some, just for some forgotten sides. I really appreciate the great customer service. I will continue to spend my money here and be a returning customer. Great job team.
I had the chicken tenders with the hot spice level and it was a good amount of heat and pretty tasty. The service was also very good.
Pretty solid fast food chicken place. The spicy chicken was cooked well and flavorful. The "hot" was a good level of spice. Really good fries too.
Joella's has some of the best chicken around. The meat is very juicy and of good quality. The seasonings on even the plain fingers are outstanding. Recommend for anyone who likes mild or spicy!
I absolutely love eating here anytime we have to be in Louisville. As a matter of fact, I had them 2 days in a row and they did not disappoint either day.
Had the chicken and waffles and they were amazing. I will definitely be back.
We eat at this Joellas regularly and they consistently do a great job! Jordan was our server today and she was awesome! BTW you’ve got to try the Bourbon slushee!!! Awesome!
Ehhh. It was okay. Tried the new “ 3 sliders”. Bread was ice cold , tenders were extremely small. Got the tweener heat level and couldn’t tell the difference between that and Ella Favs. Oh and they’re the same price as the original 3 tenders. The original are twice as big. Do yourself a favor and don’t order the sliders. Not worth it.
We drive from Fern Creek (15 miles one way) just to eat at Joella’s Middletown. The food is always good, the place is always clean and the staff are always friendly. One of our favorite places to eat, especially chicken.
Fire in da hole hot sauce is killer. Try the Ghost Pepper heat level. It's a little more tolerable and has a good taste. Also love the new Fried Pickles.
Always amazing. Their chicken is seasoned and cooked to perfection. Their hottest spice isn't really super hot, but it's pretty hot while still enjoyable. My wife says that there's something wrong with me though, since I like eating raw sliced jalapenos. Lastly, if you don't get the pie in a jar, why are you going there?
Joella's food is so good! The chicken tenders are seasoned to your particular taste and there are multiple dipping sauces from which to choose. The sides do not disappoint! Good variety all the way around. Also, the brand of soft drinks that they serve are so different and delicious that I always get a soft drink when I eat at Joella's. Love Joella's and I believe that you will too!
This location has decent parking pretty nice sized building. The food is always wonderful, specially if you get the mac & cheese. They have specialty soda. The staff always seems to be willing to help and are pretty friendly. Oh yeah chickens pretty good too!
Great place. I love the chicken and the parm fries.
We hired Joella’s for our wedding this past September 2019 and had an amazing experience! Not only were the caterers wonderful to work with, the food was out of this world! Our guest were and still are raving about how delicious the food was, especially the creamy mac and cheese! The quality of the chicken was so tender and juicy!! We couldn't be happier with how everything turned out! The caterers were on time and the table set up was perfect! A special thanks to Rose E., who was very knowledgeable and accommodating! She made the planning process so easy which made it more fun and less stressful for us! Thank you!!
The atmosphere is really nice. People are friendly. The food. My goodness so good. My husband love love love the chicken and waffles. I had the honey spiked wings sauce food was fire.
Friendly atmosphere and quick service. Food was tasty. Prices were a bit high for what we ordered.
Best Chicken around and it’s not even close.
Atmosphere- awesome
Taste- epic
Portions size- couldn’t finish
Friendliest - lovely staff
From the staff to the building; its a place that is well thought out. The food portions are on point, and it’s the best chicken in Louisville.
Price is a tad high is the only kick back, however i’d pay it again for a spot like that.
Love this particular location. Have been to a few others and they're not as fresh / good. Specifically order from this location because of the quality and service. They've been super friendly, quick and everything tastes great. Not a fan of the Mac and cheese, a little dry for my liking but there's lots of other side choices. The server recommended a beer choice my first visit as I hadn't had any of their selection before and he was very Knowledgeable about each choice, had great recommendations for spice level for my chicken based off my preferences. Brought my wife and daughter back 2nd time, they loved it, added my other daughter and son in law 3rd visit and they thought it was fantastic. Been great every time since. Wish the one in Clarksville IN. Would get with the program so I didn't have to drive to Middletown to get the awesome food, but I will.
Great food, great service, nice place with an outdoor section. My only "complaint" is the hot isn't as hot as I would like. With that said it was still amazingly good, guess I'll have to go back and try the sauce at the top of the list.
first time coming to Joella's...excellent food and even better prices
Food was amazing as usual and Mackenzie was very personable when he brought out our food! Will return for more hot chicken!
Hot chicken tenders with Jojo's sauce are awesome. Greens and mashed potatoes are perfection.
I enjoyed Joella's chicken. The meat was tender and good seasoning. The portions were just too small. I may revisit but not sure.
First time eating Joellas hot chicken and I’m very impressed. So impressed that I had to leave a review. Will definitely be ordering again soon to try their chicken and waffles!! Pick this place you won’t be disappointed!!
This was some tasty chicken! I experienced hot, Ella's fav and sweet bbq with garlic parm fries and tea. It was good but certainly not cheap - $13 for 3 chicken strips, fries and beverage. Next time I'll give the inferno a whirl.
My go to spot for a quick and delicious meal. Tenders are consistently cooked to perfection and the heat levels are just right for me. The parm fries are fantastic
Solid chicken place. The tenders are a generous size with lots of meat and good breading. I got the 2nd-hottest heat level, and I wasn't blown away by it. It has a subtle heat to it, but it didn't have any sauce on it to really bring our the flavor.
I also tried the greens with bacon (didn't taste it see much bacon), and the Redskin mashed potatoes with the kicked up gravy (very tasty combo. Heat and flavor of the gravy was a great Touch).
I've heard there are other Hot Chicken spots in Louisville that may be better, so I would check them out first before coming back here.
First time here. Excellent overall. I guess if you’re going to do one thing, (Chicken), do it well. Well they do it great. Sauces and the Chicken has great flavor and spiced nicely. The sides were excellent as well. Other reviews cited them as small. They do look small, we couldn’t finish ours though. I had a spiked slushy, very good. Service was great.
This is my number 1 option for lunch. I have a lot of visitors come into town for business and this is usually the 1st place i take them for lunch. The chicken is cooked perfectly and offers a cool Nashville vibe.
Great service and friendly environment. The ghost pepper heat level was not as hot as I thought it would be. Definitely could've handled the Fire in Da Hole.
I've been here a couple of times and never been disappointed. The chicken is great. Very well cooked with lots of flavor. They have multiple options for dipping sauces and they are delicious! Quick, quality food, even when busy. I'd recommend this place to anyone looking for a good lunch option.
Tasty. Liked the Birch beer soda. The spiked honey has a good level of sweet to heat. The jumbo tenders are filling and well-cooked. I enjoyed my Dixie-style sandwich, with the addition of the sweet vinegar slaw. Not a big fan of shoe-string fries, but they were crispy and tasty with the addition of garlic and parmesan.
Best chicken strips I've ever had by far! Mashed potatoes were a winner as well. Stumbled in on a whim. Glad I did. Try it for yourself. Pick your flavor and enjoy. Multiple choices for chicken and sauces as well.
You won't regret it I promise. Food was at our table in 4 minutes. Staff super friendly and helpful.
Jumbo tenders are fantastic. Quality dishes and side items.
I had been wanting to go here for months. I finally went and it was totally worth the wait! I ended up getting the tenders but quickly found out how much better the "big wings" were shortly after. Very messy but fantastic food! The spiked honey sauce was awesome; as well as the parmesan garlic fries... try them both!
The kale salad was excellent. Best part of the meal. But only 3 stars because the chicken was so hard that it hurt your teeth to chew, sadly. :( We have had the chicken before at the St. Matthew's location and it was good, so we were looking forward to celebrating my father-in-law's 50 years being in the army here. Very disappointing at this location. :(
Got the chicken and waffles with HOT heat level and it was great!
We LOVE this place. It is allergen friendly for people who cannot eat eggs, soy, or dairy. And it is our family favorite. Their food is delicious and the employees have always made sure we have a great experience.
How does this place only have 4.5 stars?? This is the best fried chicken I've ever had. I try to eat here at least once a month, because absolutely nothing else compares. Everything is prepared freak and hot. The dining area is always clean and neat. The craft sodas are the finishing touch to make this an overall excellent visit every time!
Great chicken! I had "fire in the hole" chicken. Loved it! The Kale salad was good. The birch beer was amazing! If you don't like extreme heat I recommend selecting a less hot option on the chicken. They actually make you sign a waiver because it's so hot.
I'm writing purely to inform others of the change to the spice level. I love spicy food, and the FIRE-IN DA-HOLE heat level had never disappointed me. Several times I had ordered this in the past and almost couldn't finish it!
I convinced two friends who also love spicy food to make the 30-minute drive to Joella's to put their spicy tolerance to the test. The chicken was slightly spicy at best. I tried to find where any changes to the spice level were noted on the menu and weren't able to find it. Just know if you haven't had the FIRE-IN DA-HOLE in a while, it's likely much less spicy than you remember. I would put it below what the previous HOT heat level was. My two friends were very disappointed. The chicken and sides, however, were delicious though.
Super good chicken quality 🤤 friendly staff. Better than chick fil a
First off, Joella's is a great place. They have great fried chicken and there is no disputing that. However, over the past little while they're quality has gone down. Chicken that would fall apart and flavor that explodes in you mouth has fallen to pull apart chicken and everything tasting the same. My other complaint is that they have take out all of their draft beers. Sitting at the bar, sipping a sudsy, and eating spicy chicken IS Joella's to us. Hopefully the owners pull it together and the quality improves. I would hate to see this place go anywhere.
Excellent food. Good draft beer selection. Best chicken and waffles I've ever had! If you like spicy food, I'd say don't be afraid to order the "hot" sauce- I found it to be the perfect heat level.
It was good and good service. Though bit disappointed in the red skin mashed potatoes and gravy weren't the same, seemed more like instant potatoes with regular brown gravy.
Great chicken and great service. I have a niece who's allergic to peanuts and tree nuts. Joella's was very accommodating, even offering to change gloves before preparing her meal. I was very impressed.
Unfortunately left the restaurant without checking my order and didn’t have some fries. However, when I called I was met with a prompt and friendly apology by manager, Dawson Cravins and told he would make it right. I came back to find him bussing tables and tending to customers then he came over and got me fresh fries and gave me a VIP pass. This is the kind of service and management that should be desired in all restaurants everywhere. Really appreciate you Dawson, this is a guy worth keeping around and moving up Joella’s.
Of course the chicken is the best! I want to say the green beans are totally amazing! Taste like the ones my mother used to make.
Great chicken. I always get the tenders with extra fire in da hole sauce. They are always nice and it looked like all the staff was wearing masks. It's hard for patrons to eat and wear a mask but they had the tables spread out a good ways and are making the best of it. Highly reccomend.
Great service and great food very friendly people. Will be returning!
I ordered a quarter dark with Ella's fav sauce, broccoli slaw, and fries. Both sides were good, but my chicken was very overcooked, to the point that it was bitter. Never should have left the kitchen this way. $10 was a bit steep of a price as well. Nice atmosphere but probably won't be back due to the core of the meal being unsatisfactory.
Food was good but the menu said jumbo tennders... I really doubt they need to called them jumbo. The tenders are served on top a piece of white bread and this is used to gauge the portion sizes in the kitchen. It is just an okay place.... Nothing to drive past any other chicken joint to get there.
The food taste great but other than the French fries, the sides are kinda small. Also, this is a self serve restaurant so keep that in mind when you're standing in line to place your order. You'll be filling your own cups. You should probably consider leaving a tip if you don't plan on throwing your trash away and returning the tray.
Pretty great Nashville style spicy chicken. Their fries are like if steak and shake fries were actually good. Even the ranch dressing is worthy of mention (almost tastes homemade). Little pricy for fried chicken, but worth the money for the quality.
Food is different and always tastes great. The drink selection is very cool too! Overall, I enjoy eating here yet I'm not a huge fried chicken person. That should says something.
Food is ridiculously good. Parm fries are killer. Fast service although they are always packed. Best chicken in town. My only complaint is is that they have 3 levels of hot sauce. Mild, medium and hot. But the medium is very close to the mild, NOT middle of the road. And the hot will melt your face. Need to up the ante on the medium.
Best chicken dinner in Louisville. Only wish there was locations outside of the East end of Louisville. I get why they stay on the East side. Just kinda a far drive for a quick bite.
This food is mind-blowing delicious. The broccoli slaw is the best coleslaw I've ever tasted (I could eat a whole bowl of just that!) and the parm garlic fries are addicting. No matter what chicken you order, it's delicious. Service is excellent and friendly. Outstanding place!
Fantastic stuff, fantastic staff.
Joella's is a staple for us.
This was my and my co-workers first time at Joella's Hot Chicken and we're glad we dined here. The chicken was tender and dipped in whatever sauce you wanted, the fries were nice & crisp, and the fountain drinks were exquisite; you also got a small amount of another dipping sauce (honey mustard, Bleu cheese, BBQ, etc.) It was a tad bit expensive, nothing too outrageous. The lady I ordered from was kind of rude, but I told her it was my first time here. As a result I didn't tip her, however her coworker was nice. I'll most likely eat here again; My rating: 4/5 stars.
Was good (not great) food. It definitely feels like a chain restaurant from the moment you enter. I'm not from the Louisville area and was slightly disappointed that this wasn't true, authentic southern food. It felt more like ready to prepare food that was of good quality. Overall verdict: meh.
Hot chicken was delicious, potato salad was pretty good, would def go back for chicken.
The food is so good here. The chicken and waffles are amazing, the tenders are amazing, the parmesan garlic fries are the best fries I've ever had, the soda there is delicious. It is an amazing hot chicken place and I would highly recommend it to someone who likes spicy food and or chicken
Loved the chicken and waffles!!! Will definitely be back for seconds. Plus free 6oz banana pudding if you leave a review!!! Winner Winner Chicken Dinner!!!
Food was delicious! We had quarter dark (medium heat) and grilled tenders. For sides, fries and collard greens. Cheer Cheerwine BBQ and Jojo sauces were tasty and they give you a good amount. The allergen menu on the site was much appreciated!
Simply Fantastic! I ordered Joella's via DoorDash for delivery. The delivery took 1 1/2 hours AFTER it was picked up from Joella's but that's another story. I had the Pimento Chicken sandwich (fried). Even after it arrived cold and I had to microwave it, it was still probably the best chicken sandwich I've ever had, and it was only slightly more expensive than a Chick-Fil-A sandwich! Seriously that sandwich was the perfect taste, texture, heat, cheese level, crispiness, the bun was good, not too messy and good sized. The fries were also great even cold, and the Apple Pie in a jar is so good it almost smells like a candle when you open it. I cannot recommend this place enough, at least for that sandwich.
The chicken is good and they have a good beer selection
The Chicken here is good, but its comparable to other chicken places in taste and not worth the price. 3 tenders, which are good size, comes with a side and you add a drink it is $12. Other comparable places are $3-5 cheaper per meal. Again, its good, but just not worth the cost.
Good:
- from no heat to very hot, the flavors are sauces available are excellent
- simple, yet highly customizable menu
- the place looks great; good vibes
- vegan chicken is sure to please; one of the best tasting fake chicken options in town, IMO
- friendly service on my visit
Cautions:
- if you come for the vegan chicken, it may be disappointing to see some of the sides contain meat; the selection of sides is very limited
Overall, I highly recommend. Great place for friend chicken lovers—the flavor options are sure to please everyone!
Best hot chicken in Louisville! They also have their own sodas, which taste better than any other brand I've had. I'd also highly recommend trying the garlic parm fries!
Friendly staff, pleasant atmosphere, super clean! I ordered the grilled chicken tenders, kale salad, and garlic fries. Everything was delicious!
Never had Joellas and decided to do door dash. AMAZING! The tenders were perfect and the sides of collard greens and Mac n cheese are as authentic southern as I’ve had in Savannah GA. As if it couldn’t get any better, the cookies n cream pie in a jar is to die for! This is one of my new favorites and next time will be in person!
In the last few months my girlfriend and I have become somewhat chicken sandwich connoisseurs. Honestly this ranks as one of my faves if not my very fave. The jojo sauce is awesome, tweener sauce is great. The pie in a jar is amazing. I love the Mac and cheese here. The drinks are so different and a nice change of pace honestly.
Coming from a state that serves the “original” hot chicken, my husband and I can testify this place is legit. Chicken is tender with great flavor. Sides are a bit small, but the chicken is the highlight anyways. They have all homemade dipping sauces and takeout is very fast. Bonus - lots of beers on tap!
Delicious!!! I haven't had much of an appetite lately but I cleared my plate. Do did the rest of my party. They had a line of customers, but it moved fast. I will return.
McKinsey was gracious enough to bring me the best Chicken & Waffles I've ever had in my entire life!!
Service was very fast and friendly, the food was very good. I had the chicken n waffles, the wings were HUGE, and the "fire in da hole" is very spicy. I got to sample my wife and daughter's mac n cheese, and garlic parm fries, and we tried all the desserts; pie in a jar, banana puddin', and nutella poppers. They were all delicious. Will definately go back again.
We frequent Joellas often when in the area. The past few times we were underwhelmed with our visit. Today however we were very happy pleased and impressed. The food was hot and fresh. Service was excellent. We could tell a big difference coming in the daytime rather than late afternoon.
Mmm..chicken is good. I am not a fan of the tenders as much as I am the chicken. It may just be the Ella sauce I didn't care for. The breading itself is pretty good without any sauce but the spiked honey really kicked it up a notch. The The broccoli slaw and kale salad are my favorite sides. I don't care for the diet soda, but their tea is good.
They say the food takes a little longer because it is all cooked to order, that is true, but the wait is worth it. When you focus on one thing (chicken) you tend to do it well, which they do. Good flavors, good sauces, good sides. All around good!
Very greasy overdone wings.They place bread underneath each wing to soak up all the grease. Not flavorful. Not salty enough. So greasy/overdone, you'll get a stomach ache!. The pickles are good. The Best Root Beer that I've ever had. Don't take out the fries. They are tiny, thin and greasy. If cold... Not edible! Green beans are very good! Clean neat atmosphere. Nice ppl, but if your going for (wings) go somewhere else. I might go back, and get everything but the chicken wings :)
Consistently great food, the staff has always been friendly, and the place always looks clean. Gourmet sodas, alcoholic beverages, and beer on tap. Healthier choices are available (grilled chicken/salads) If super spicy chicken isnt your thing then they have milder options. Great food, decent prices and great service. What more can you ask for?
I used to get the 3 tender meal with an extra tender fo around 12 something. Went today it was 16.95. I know prices have went up, but this seems a little bit to much.
My first time here and the Dixiechicken sandwhich is really good with the slaw, and the spiked honey sauce was perfect, not to hot and not to sweet. The food was ready quickly, and we were served our on the patio. My only issue was with the menu.The drinks are not included in the combo meals. So you have to remember to ask for that or you will end up back in line as we did. Also they have Boylan Soda which is more of a craft soda with cane sugar, which can be a little on the sweet side. No Coke or Pepsi products. Over all good experience, and good portions.
The chicken was not very hot and didn't seem fresh because it was hard. It was very packed with little to no seating so we had to get the kids to save a seat while we stood in line. The ice machine has been broken for 3-4 weeks and the tea area was dirty.
I gave it a 3 because the quality of food in the past has been very good, but they missed the mark on this visit.
Service was incredible with Mahliah who is the best server EVER! They got our food out within 5 minutes for three hungry boys! Will definitely be coming back!
Joella's does a darn good job. It is always packed, the food is good and the sides and drinks are a tad original. Becoming a little chain-like, which is a turn-off for me but they move you through quickly and it is typically clean and friendly. The hot chicken is pretty good. If you have had the original Prince's Hot Chicken, its not THAT good but very good.
The chicken and waffles are the best! I didn't think that 3 wings and a waffle was going to come close to filling me up but I was wrong! I was stuffed after my meal. They also have craft soda!. This is one of my favorite places to eat when I'm in Louisville.
Chicken is amazing ! Spiked honey taste a little weird. All the sides are great. Make sure to try the pimento ranchero !
Always a consistent, flavorful meal. Best Nashville hot chicken in Louisville. Dinning room can accommodate larger parties.
Joella's is always a great visit. Awesome food and good atmosphere. The staff is friendly and helpful if you need suggestions or have questions about the food. Ella's Fav is my favorite heat kevel. The children love the chicken and waffles, so it's always an easy choice to go here for dinner that everyone will enjoy.
Excellent food and service. Easy access off Shelbyville Road with ample parking. My family loves the Chicken. Highly recommend! Based upon other reviews - I’m trying the Waffles.
I'm always game for Joella's. The chicken is tasty, but be warned you will need a drink because it can be somewhat salty. The portions are sufficient so you don't feel hungry after your visit, and they have their own line of beverages. You place your order and they bring your food to your table. I wish it were less pricey than it currently is, but that's neither here nor there.
My boyfriend really enjoys their chicken and waffles. The waffles are fresh and full of buttery goodness. Needless to say, Joella's is a sometimes food, but the experience and food is always excellent.
I'm from the Pacific Northwest and have never had hot chicken previously. Very flavorful! I prefer this place to Hattie B's down in Nashville (also very good). Can't get enough of the wings with Ella' s Fave spice level and a side of ranch.
Best chicken and waffles ever! The fried chicken tenders tossed in Ella's fav and spiked honey sauces were yum yum yum! Loved the parm fries and mac and cheese as well :) Can't wait to go back..tomorrow!
We love Joelle’s chicken. The location on Frankfort is our favorite. The chicken is flavorful and they have great sides. We love the parm garlic fries, the collards and sometimes we treat ourselves the Nutella poppers.
Unfortunately, this location falls short of the Frankfort location. We stopped ordering the green beans because on more than two occasions they looked dried out like they had been sitting around to long or under a heat lamp to long. Recently Ella’s fave has not been as dark or flavorful. We visited the other location because we thought maybe it had just been a while and we remembered wrong but that was not the case. Also, after revisiting the other locations we feel the Mac and cheese isn’t as creamy and delicious. This Joelle’s is not BAD but they are not as consistent nor are they as up to par with the other location.
The spicy BBQ flavor was the bomb. Their ranch is also top notch and soooo good. Parm fries go well with everything! They also have a bunch of different craft fountain drinks, I particular liked the birch beer. Definitely recommend.
Always love going to Joella's. Food is always very tasty, comes out quick, and is a good price
Everything was great, wait was a bit long. The convenience items was what cost the extra Star. There was no cup holders or take out utensils.
Great vegan chicken sandwich option. The sauces were a little runny but it's still worth going to.
First off, the food was great! I gave 3 stars because the food was pricey and the cashier was clueless. I asked for a pitcher of beer and she said that they don't serve pitchers. Then I pointed it out on the menu behind her.
Also asked for a certain kind of chicken tenders, and was told that they don't have that flavor, until I pointed it out on the menu. She said she never read the menu, again it was right behind her.
Everything is awesome, sauce comes on the side and you can order extra sauce if you want. Great collared greens, and redskin mashed taters, amazing mac n cheese. Nifty gimmick with the pie in the jar bit they have.
The food is always fresh and hot, and the sauces are delicious. They also have s wedge salad that I tried today with grilled chicken and it was amazing. The bourbon slushies are out of this world.
Serves excellent fried chicken with a variety of heat levels and different sauces, including a spicy honey sauce. They also have their own brand of sodas that, as someone who doesn't enjoy sodas, I really love. Their chicken and waffles are to die for!
Pimento chicken sandwich was great, garlic parm fries are great, craft soda was solid. Overall nice place. Missing something to be amazing but definitely worth coming back to at some point.
Delicious chicken!!! And their dipping sauce selection is great! Their tender meal is filling- and the chicken is seasoned well and super tender! Will definitely be back!
I've always been a fan or Joelle's for those delicious crispy fries and kale salad. Today they took it to the next level because I finally tried their vegan patties, and they did not disappoint! Nothing makes me happier than places adding dope vegetarian options to the menu.
On a side note: I did online ordering for the first time and it was super quick and I avoided the long line.
Food is really good love the atmosphere and a good selection of flavors
The food was excellent, very moist and amazing Mac & Cheese. Only bad part was the drink selection. It was craft drinks on tap only and only ones available for refill. Other drinks were available but at a cost per drink. Would go back for food butt bring my own drink.
I recently ordered Joella's for a 40th birthday party for my husband . I was serving about 80 people and wanted to order my husbands favorite foods. I was surprised how easy it was to order through Joella's. Their catering menu was simple and priced well. They even worked with me on customizing it for my party. The day of the party Justin (the delivery guy) was not only good looking, but his customer service was on point. He set everything up for me, and didn't have to lift a finger. Many of my guests had never tried Joella's and they are now big fans! I received so many compliments on the food on the day of and several texts days later asking for the name of the caterer. The food arrived hot and fast, just as if we were eating in the restaurant. Thank you so much Joella's, my next party I will be calling you again!!!
Michelle Adams
Excellent service, nice atmosphere but the food was hit or miss. Chicken was tender but I ordered mine much spicier than my wife and it came out the other way around. Mashed potatoes were excellent but slaw was just ok.
We stopped to eat some lunch. We both got two pieces of fried Chicken 1) white meat 1) dark meat 1) got the mashed potatoes and green beans the other got french fries and Cole slaw. Both of our chicken was very close to being burnt. The meat was dry and had the taste of being burnt. The mashed potatoes were cold. They took them back and heated them up in the microwave oven and returned them. The portions sizes were of average size. They have ice tea sweaten and unsweatened, lemonade, and sodas. The sodas have odd names and they have free refills. Would I return, yes I would give them and give them a second chance. Everyone can have a bad day.
This location is clean, nice, and roomy. Our food was delivered to our table so quickly and everything was delicious. Definitely will come back!!
Oh my!! The portions are huge and the service is amazing!!
One of the best chicken restaurants you’ll find. Great local beers and I can’t forget about bourbon slushes. Lots of side choices and heat levels. Portions are nice sized makes it all the better. Great place that won’t leave you disappointed.
Eat here all the time. When they are on it, they are on it. But a lot of times orders are always wrong. Just left there with hot tenders to come home 15mins away and realize they didnt put hot on them... and they forgot the extra tender. I like the food but the service is pretty bad. Maybe it's time to ditch Joellas and eat at Royals. They are much closer as well.
My family and I had such a nice time at this Jo Jo's. We sat outside such is located on the end of a shopping plaza. The food was hot, tasty. We love the choice of craft soda to choose from instead of another Coke or Pepsi place.
I work down the street and I want to eat Joella's everyday. I love the employees and their service. The food being delicious is just a bonus. The only thing I don't like is I can't get my jumbo tender fix on Mondays. The only hot chicken I eat. Cheers!
A lot of people like this joint. It's good food, don't get me wrong. I just think it is a little pricey. They make their own drinks, which is awesome! With that being said it's not your typical Coke or Pepsi machine.
Me and my dad were both impressed by both the quality and amount of food you get here. The staff was also very friendly and I think this place has a great atmosphere. I would just wish they kept up with clearing the tables and keeping it clean.
Food was amazing, this was my first time after passing by for months. I thought it was awesome, great service and food was on point. My kid loved it too. Added to our favorites list
Delicious food, clean restaurant and mostly friendly team. Can't ask for much more when its busy at the dinner hour. We eat here fairly regularly and will continue to return.
Pretty good. I like the shoe-string style fries. The chicken is good, though they can be stingy with the sauce. The decor is strange. Overall an alright experience, although over priced.
Food was good but not any different or amazing from any other hot chicken. I didn't give party foul 5 stars and I feel Joella's is a step down from that so 3 stars it is.
Fast food chicken
Amazing service amazing food! Shoutout to macenzie, he was great and super friendly!
Quick and tasty. I was on a work and play trip to Kentucky. My buddy was the impromptu tour guide and I wanted to try everything Kentucky that we dont have in MN and this was on the schedule. Order at the counter and they will deliver a tasty tray a shortwhile later. The spices and sauce was a a new yet welcomed experience! Will definitely check it out again the next time I am nearby!
Hands down best fried chicken in Kentucky
I was very impressed with Joella's Hot Chicken when I visited there for the first time a couple weeks ago. Their chicken is delicious! Just beware of the "fire in the hole" temperature. I LOVE spicy food but I'm afraid the fire in the hole level was just a little too lip burning fir me, it was so spicy I was unable to taste the chicken. All the sides items were delicious. I suggest the mac n cheese, nutella poppers, and the bourbon slushie.
Loved it. Chicken and sides were delicious. Freindly staff, clean and the service was excellent. Collard greens were to die for.l and don't be afraid the "fire in da hole" sauce was hot, but tasty. Just an all around good experience. Highly reccomend.
Menu doesn't have alot of options, and there was long wait during lunch even with a dozen other restaurants nearby. Price is reasonable, and their signature sauce was good, but there are alot of other good chicken options nearby without dealing with the long wait. Worth a visit just to try something different, but not worth the wait.
Ella's Fav chicken and waffles are my favorite with the maple syrup and an extra cup of Jojo sauce on the side. Also love the Parmesan fries and Lemon Lime soda. This location is so much more accessible as well! We just brought our out-of-state family here during their vacation visit. It was on our must-do list of restaurants!
The best ranch sauce (homemade) we have ever had in a dining experience. Wonderful chicken!!!
Food was great. Boylan sodas on the fountain are some of the best sodas I've ever tasted. The dipping sauces have great flavor - our favorites are JoJo and the Cheerwine BBQ. The Fire in the Hole flavor (the hottest they offer) will leave your mouth burning for about half an hour. I received this once by mistake somehow when I ordered the Hot. Luckily I enjoy spicy food so it wasn't an issue, but my wife unknowingly ate the pickle on my chicken and said it left her mouth burning just from touching my chicken. The broccoli slaw is a favorite of ours now. We'll be back for sure.
Made the mistake of getting food from here to go: food was fantastic but damn, it's messy in the car! :)
Looked like a really nice, Nashville Hot styled chicken restaurant. Had a decent number of beer taps with a full bar and Boylan sodas on tap! Enjoyed their Fried Chicken & Pimento sammie with garlic and parm fries. Had my chicken with their hot sauce and it was the right balance of heat and flavor. Enjoyed it immensely - looking forward to when they open their location up here in Cincinnati :)
This is the second great local chain from Tony Palambino (Boombozz Pizza being the first). It was my first taste of hot chicken and it won me over. You order at the counter from a simple menu and the service is fast. There is a big beer selection at the bar and the place has a rustic 'chicken shack' ambience. The Dixie Chicken Sandwich is my favorite. I get it 'hot', which is PLENTY hot for me. This is a strip mall location with lots of parking. The place gets crowded but the line moves fast.
The food, the service, and the people who work here combined for a 5 star rating.
One of the best chicken sandwiches in town.
Go check it out.
Promise you won't be disappointed.
I'm visiting my daughter. She insisted we eat here. I'm SO glad she did! It is absolutely amazing! I have NO complaints whatsoever! I definitely recommend Joella's!
Literally the best friend chicken I've ever had, and very reasonable priced. Sides are also excellent, which isn't always the case at a "specialty" restaurant. Skip all the others and go here!
Best location by far. Food comes out quick and McKenzie the store owner is hilarious
GREAT FOOD AND SERVICE!! THANK YOU
It’s a franchised hot chicken house. You can actually order chicken, tenders, wings or even waffles and wings. It’s ok, somewhat overrated and easy to mess up your order if you haven’t ordered there before. Can be greasy at times.
Family friendly, service is friendly.
I'm never disappointed with the food at Joella's. The drink selection is unique and delicious as well. You can't find better fried chicken than at Joella's with Fire in da hole sauce.
Grilled tenders are great, luv the tweener hotness..good sides, friendly staff and atmosphere. Would try the fish, but no tarter sauce available...
We live in Salt Lake and are big Cards fans! Every visit we always look forward to Joella's and make at least one stop! I love spicy food and their amazing hot chicken is my favorite. I have to confess that even their spiciest flavor was too much for me! So full of flavor I was sweating pretty good afterwards. I stick to the milder flavors and you can't go wrong with any of them! The sides are great and love the beer selection! Keep up the great food and service!
MnB
Great place to eat. When we was there, it was a little dirty. I think they were understaffed and rude people didn't clean up after themselves. Won't stop us from eating there again, everyone has a bad day. Food was excellent.
If you like hot chicken, this place is about as close to Nashville as you're gonna get. I've heard horror stories about the cleanliness of this chain but I've never experienced an issue at this location. My only complaint is that sometimes the chicken seems overly brined/salty, but that's a personal preference.
Not bad. Enjoy
Really love Joella's. Great for vegetarians. They use a Gardein type of soy patty which is very, very similar to chicken. Not as hot as Royal's, and a bit sweeter. Still very good. I eat here probably once a month.
Foods is amazing!! Very nice staff and great place to go! I would highly recommend it to anyone looking for a great place to have a cold iced tea and good food!
My new favorite chicken place! KFC and Cane's can take a back seat. Hot chicken is where it's at. Sides are delicious and the chicken is hot. Ella's fave is a great heat level for people just dipping their toes. Tweener is a little more adventurous. Hot will let you know you're breathing. Fire-in-da hole will get your attention..... Twice.
The tween chicken is my fave, it has enough heat that you want something to drink but not so how you can't taste the other great, savory/sweet flavors of the chicken. If only they had biscuits.
I love Ella's Fav. It is the right amount of heat for me. I think that the menu was reduced for covid-geddon. It looks like the original menu is coming back. I enjoyed the quarter dark today.
Chicken was tender and juicy. Flavor of the honey sauce was tasty. Was skeptical about parm fries until I tried them. They were just as good as the mac.
Service was phenomenal! I came in for a Passion Fruit Punch server was nice enough to let me try a side of macaroni and cheese and it was out of this world!😍 Definitely will be back for more. …
Great Hot Chicken - it is one of my wife and I's favorite restaurants in Louisville! They also have a great bourbon slushie!
Really great place to grab a bite to eat!
Awesome awesome awesome service guys! Food was great! And the super recommendations María Eva gave us were absolute the best! The sauces and of course, the banana pudding was the best in town!!!! Thank you guys for a great experience!! 🙏🙏🙏 …
Great food. Jojo sauce is awesome. It would have been better if the beer was a bit colder but it was all very good.
Joella's is hit or miss. When it hits, it's some of the best fried chicken around. When it misses, the chicken is dry and not great. Service is usually pretty good and food is ready in a fair amount of time
My frames of reference are Royals and Hattie B's...It's not bad, but it could be (a lot) better. There was no crisp to the skin on the dark quarter, and the fingers weren't as moist as they should have been. The Alabama white sauce was heavy mayo base (I'd drink Royals white sauce with a straw). Mac-n-cheese was fine. Also, PSA: they were deconstructing their taps! Not sure if reducing or moving to cans/bottles.
Really good chicken and sides. Respectable draft beer selection at this location. Staff did a good job of getting the food out and clearing the tables during a busy Saturday lunch.
This was a recommendation of a passenger and couldn't agree more!
Great food, fun atmosphere, cane sugar drinks, mac&cheese was awesome!
I hope they put one on the other side of the river.
i love joella’s more than i love myself. delicious. 10/10. vegan and vegetarian options. best mac and cheese ive ever had. god bless.
Ate the "Hot" spice level thigh and drumstick. Broccoli Slaw, Fries, Mac N Cheese, and Green beans all amazing! 10/10 best food I've eaten in Louisville! So much flavor!
Fantastic. Quick service. Great food. With great options for this who don’t just want hot spicy chicken strips.
Usually only one register is open leading to longer lines. Sauce is inconsistent. One day Hot is perfect. Another day my mouth is on fire. Bourbon slush is good but very expensive per drink. Still better than BW3
If you like spicy then you will like their spicy chicken. You get waited on quickly but it takes a while to receive your order. It is a bit pricey for what you get.
Love going to this restaurant!! Always clean always super friendly and the food is in a league of its own!! Definitely one of the best chicken restaurants in the ville!
Fast and friendly service, great chicken and have always had a pleasant experience. Highly recommend the chicken and waffles.
First time eating there and it was delicious. I had the mamas southern chicken wings with greens and green beans.
Never had a bad meal here from best chicken in town to the best mac & cheese I have ever had in my life, to the Burbon Slush and Nutella poppers. Jen always provides excellent service at the bar.
Service was fast and food was great. Ate outside on the patio because of COVID-19. Tables have large shade umbrellas and with the breeze it wasn't too hot.
Antonio was awesome! Great customer service very friendly and made sure everything was done the right way. Thank you for everything I will be back
Great service, clean atmosphere and amazing food! This was my first time trying Joella’s and I will definitely be back 10/10
One of our favorite in louisville. Food is always fresh and delicious. Staff is very polite and service is awesome. Never had a bad experience
One of my favorite and go-to options in Louisville. They are consistently good and never disappoint. I live taking friends here and introducing new people to Joella's. It can really impress with excellent delivery on a cool concept. Go here often.
I've been here a few times now, alone and with the family, and have yet to hear a word of complaint. Tasty chicken, the sides are delicious, and they even have Boylan's soda on fountain. A real treat!
My granddaughter's favorite restaurant. My only complaint is line to the order desk is usually too long. However, their soft drink selection is Great! Especially the Birch Beer!!!
Food was not as good as the other locations the chicken was a big greasy maybe because it was lunch time things were a little different I've only eaten at the other ones at night and the food was always awesome. I will definitely be back
The collard greens are fantastic! And of course the chicken is perfect. Service is quick and friendly.
Nice thick chicken tenders, but the sauces and sides leave a lot to be desired. There isn't a location close to me so I definitely won't be going out of my way to eat here anytime soon.
This place was so good I'd eat a lb of it before an Olympic swim meet and not even be mad if I passed out in the pool and lost from the spice. Soda is good too. Black cherry.
I love this place and eat here all the time, my only complaint is the fairly long lines (even on weeknights). The food may be messy but if you like spicy chicken, it's like heaven.
Love the chicken tenders. Mash potatoes with gravy is very good. Nice clean restaurant and very friendly people. I go there when I am on this side of town.
The food is excellent. Services quick and the spices are really tasty. Country style side dishes are also all very good.
One of my favorite places to eat! From the Jumbo tenders to the Chicken sandwich. I always request my chicken southern style no heat. I usually stop in on my way to work at the prison.
Yummy in a yummy while I play Jim rummy
We loved Joella’s! It’s a good environment for families. Ryan was especially nice to us! Plus, you can’t beat the food.
Great experience as always!! Kale salad with chicken was the best I've ever had anywhere. Staff very friendly. :)
Staff were very friendly, food was exceptional. The family I was with swore it was just like real Nashville princes chicken. Prices were very reasonable. Only complaint was the craft sodas were terrible.
Very good food. A little pricy for the portions. Fountain drinks are generic non brand name choices. Sweet tea was good. Clean store and friendly service.
I ate here for the first time the other day and absolutely loved it. The staff is wonderful and the food was amazing! I highly recommend dining here
Excellent chicken. Best I have ever had next to grandma's. If you go skip the line sit at bar have a beer, order food. Chas and Jen are great. Love this place
Food is always great everytime we go! Even with being short staffed the wait during busy times is still very short!
Was the first time back since covid. I was little disappointed breast side was no longer on menu. My parmesan fries could've been hotter.
I had heard of them for awhile, and was glad to have happened to be right in the neighborhood to try it. A definite nice change of pace, and someplace I might go back to if I happen to be back in the neighborhood. The price seemed a little high, but I have definitely seen much worse and other than the fact that the sides could have been a little more generous I have no complaints.
I love Joella’s! Their food is always delicious. They have cool sodas. Also their staff is always friendly!
Good food. Great selection of in-house drinks, including sweet tea. Clean and friendly. My son loves the chicken and waffles.
Great lunch special. 7.99 for two good size tenders and a side and drink. Kale crunch salad is also worth trying.
The chicken was, no false advertising here. Drinks are uh, interesting definitely flavored. 23 dollars for two meals, not very much food
Food was Great!
Service was excellent... and fast.
Location... sucks.
It took 20 minutes to get out of the shopping center it was located in.
It was frustrating enough to make me think twice about going back. I'll go to a different location.
This reminded me what I loathed about Shelbyville Rd.
Restaurant had a very inviting and comfortable feel. The customer service was polite and friendly. The food tasted great and I would definitely recommend to friends and family.
Absolutely my favorite chicken in Louisville! Get the regular, Southern fried chicken or get it hot or brave their Fire In Da Hole heat. Amazing sides to choose from and the Middletown location is perfect for larger groups.
Bar with local craft brews to include a personalized amber ale by Goodwood. Hot chicken could be a smidge hotter, but still brings the heat. Best place in the area compared to a drive to Nashville for a meal.
The best hot chicken ive ever had i try to come at least once a week the mac and cheese is so creamy and delicious and some nice banana pudding to finish the deal.
Great food, get extra fries! They have shoe string fries but one order is never enough
I've been to this location many many times and I've never left disappointed. Great service, fair prices and a convenient location.
Nice. Chicken fingers are bigger than the usual chicken fingers
I highly recommend Joella's Chicken and macaroni. However, the past few times I have ordered their green beans they have been had numerous hard stem pieces, which is extremely unappetizing when you're not aware of them and eat them.
The parm garlic fries were yummy. The chicken tenders were delicious. Lots of games on the TV's great evening all around
Really great hot chicken, but a close second to Royals! Great sides and a unique soda drink with many options. But always crowd, so be prepared!
Very good food for the price. The green beans as a side were terrific
Food's good, not really worth the trouble of going to the restaurant, waiting in the long line, and dealing with slow service. If you're craving good Nashville-style hot chicken and don't mind the extra drive, try Royal's on Market instead.
Not as good as it used to be. The chicken tenders are smaller, with less sauce. The fries were greasy. Hopefully they were just having a bad day.
The best chicken fried and green beans i have ever had. All their sauces are delicious. Can't wait to come back.
We had to wait a while to get our food. Like 20 to 25 minutes.but the food was good. Would have liked bigger portions but overall it was ok.
Love this place! Great chicken, sides and drinks. Always come back for more... J Rowe
My boyfriend reccently had to go to Louisville for work. He came home and told me all about Joellas, saying it was the best chicken he'd ever had. I didn't believe him of course, but the following week I met him in Louisville for lunch and he took me to Joellas. HE WAS NOT LYING. Everything was amazing! Super crispy, and not too hot! They have wonderful sauces!
Liked the selections and food was great(tenders and big wings are excellent). Atmosphere was ok. Lots of tvs though which is good for watching any game.
I was so surprised... lots of sauce choices and perfectly tasty chicken. Not a fan of the sodas, but good atmosphere. Will go back for sure!
Great tasting food and nice outdoor patio
A very clean and friendly place to eat
Their vegan chicken is really good, but only fried! Grilled was horrible. LOVE the birch beer!
Great fries, my online order messed up while I was entering it and they were very understanding and made things right very quickly even though they really had no obligation to.
Excellent food and service. A tad bit pricey. But nothing that will break the bank. You get what you pay for. Chicken is by far the best in the city.
According to the family, this was the best tasting chicken ever.
A little pricey, but good chicken. I got the half chicken for $12 and an extra $2 for a drink. Fries were crispy and tasty. Would try again.
Good service! Great flavors! Veteran discount! Cane sugar in the soft drinks too. Must go back sometime soon
the vegan options here are amazing! everyone is so kind, and it’s one of my personal favorite restaurants.
This is by far in the top three hot chicken restaurants I've ever had. Great food, quick service, reasonably priced!
First time at Joella's Hot Chicken. I really enjoyed the food and the soda fountain with their own drinks. Not my favorite hot chicken place, but it was still great.
Second time back in a week. Food is always delicious and service is quick! Love coming here on my lunch break.
Sandwich was great. Noah gave me ranch thank you.
Really good chicken, good spice, good sides! The only reason they don't get a five star is because the cashier really didn't act like he wanted to be there.
Had the Half dark. Tweener hot. Flavorful fried chicken. Got the extra thigh and leg. Good but very small chicken. Much money for very little meat.
Quick and precise with taking my order! Recommended great options! Food was perfect! 10/10 recomend
Oh my God everything is so delicious!! The Ella's chicken tenders with the parm fries are the best!!!!
Excellent food! I highly recommend the Parmesan Fries. Oh, and sign the waiver for the really hot chicken. It's good!
Food is great and service as well. Price is worth it for quantity and quality of the food.
Expensive but good food!
Great family friendly restaurant. The service is good and the food is great. We like the vegetarian "chicken" options.
Chicken was well made and the Mac and Cheese was fantastic! Service was quick and friendly.
Best one in Louisville, and if you leave a review you get free banana pudding!!! We love free ❤️
Inconsistent in heat of the tenders. I got the hot but not very hot at all. At the St Matt's location the hot is very hot and this location the hot can be quite hot.
I love the hot chicken. It's a pretty decent lunch spot for the price or even an inexpensive dinner. The portion sides are pretty big too!
This is the best chicken I've ever had seriously I've ate a lot of chicken from different places but this place is amazing I would recommend everyone at least give it a try reasonable prices very good macaroni and cheese
This place yall! Amazing staff, insanely fast food, and incredible taste! You guys at the Middletown Location have OUTDONE YOURSELVES!🤙🏼 …
Such a fun place to visit. Food was great and the heartburn after speaks clearly of the heat. I think the staff had fun with our group as well.
Food is served at room temp! Second time to eat there. First time I had to go ask for hot fries. Second time fries were cold again! Don't order fries!
Tasty chicken and quality side dishes. Fast, convenient takeout option when you can't dine in.
Great food and good service!
The food is amazing! I got the chicken tenders and waffles with the spiked honey sauce. The chicken was very tender.
Best location of them all! The staff is super friendly and do a great job. Curbside was a breeze! We will be going back soon!
Their Vegan chicken is amazing! Great selection of sides and the best soda brand around, Boyland, available from soda fountain.
Killed it! Excellent! Stop thinking and eat here!
great chicken strips and their hot chicken is legit. and them sides are tasty. will be returning soon.
Love the January $5 lunch special, brought us back for the second time in January. Everything was fabulous.
Really good chicken! Love the thin cut fries. Not a fan of their sodas. I'd prefer Coke products.
ALWAYS. GET. THE. NUTELLA. POPPERS.
Otherwise great hot chicken. With lots of flavors to choose from. Wide selection of beers and specialty sodas available as well.
Great food, fast service, friendly staff and overall inexpensive. What more can you ask for? Will certainly be back.
i love this place!! i usually get the grilled tenders in tweener, kale salad, and the bama sauce!!
Consistently good food and service!!!
The chicken is always hot and fresh, the Mac n cheese is amazing, the fries are crispy, great drinks and craft soda.
Love it. The people there are amazing, the wait was little to nothing, the food is amazing. Would highly recommend.
We love Joella's. The food is always great. They have the best Mac n' Cheese. The craft soda's are great.
Food is very good. Wish they would have a better drink selection.
Great food, great service and amazingly organized carry out and delivery services in response to the pandemic. Highly recommend!
The food here is out of this world. I ordered online and picked up my three tender sandwich. Easy in and out of the to-go window made this a quick and tasty meal
Never have a bad thing to say other than I wish it was right next to my house so I could eat it everyday
Joella's is stellar. The only negative is the long lines during peak hours. The 'tweener is my favorite heat level. Frankly they do such a great job with the strips that I see no reason to pick anything else. Louisville just needs more locations to solve the long line problem. 3-5 is the slow time btw.. they have specials during that time as well.
I got the sandwich with the spicy honey sauce and garlic parm French fries.... VERY GOOD
We ordered the food from the wrong location another 20 minutes out of the way and the management handled it so well. Great food. Better staff.
Chicken Tenders were plump and juicy, kale greens excellent, and I had mac cheese too...
LOVE JOELLAS! Food is always great, very hot and fresh! And the staff is amazing!
Clean, nice people, plenty of TV to watch sports. I had their chicken and waffles nd my girlfriend had parmesan fries and chicken. Real good.
Love the food, but it's a bit too greasy sometimes. Gotta have the spicy chicken though! 😁 …
First time visit and was very impressed! Tenders with tweener sauce was perfect and service was great, food came out quick and hot!
Great food . Lunch special rocks! However. .service is overwhelmed by lunch crowd. I went out and called in my order to go.
So happy to have vegan options. Love the flavors and the atmosphere. So happy to see it expanding.
Hands down beat chicken in Louisville.
Service is good, food is amazing. Great natural soda selection!
Great service, great location and ridiculously good food. Try anything it will be great.
Fast Casual. Great menu selection. Minimal wait when busy. Very clean. Try the Parm Garlic fries!
Awesome chicken. Great service. Very good place to eat!
First time eating there I enjoy it. I will go back again
Service is great, and the food is even better! My absolute favorite restaurant!!! I definitely will be back.
Best location IMO - always quick and fresh! Delicious!