Reviews of Wendy's. (Restaurant) in Charleston (South Carolina).
Wendy's
121 Virginia St E, Charleston, WV 25301, United States
Description
Information of Wendy's, Restaurant in Charleston (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Wendy's
Sunday
6 am–12 am
Monday
6 am–12 am
Tuesday
6 am–12 am
Wednesday
6 am–12 am
Thursday
6 am–12 am
Friday
6 am–12 am
Saturday
6 am–12 am
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of Wendy's
The store itself is pretty nice. They have a problem with their design team though. Waiting in line to place an order runs you right past the front door and down one side of an island of seats. There's just not a whole lot of room. If more than five or so people are waiting to order. You also have to deal with quite a few questionable people.
One of the better Wendy’s in the area way better than Washington St., West the food seems to be always fresh and it’s also one of the newer Wendy’s in the area and very short drive through wait.
Had a late lunch. Food was great! The ice tea was fresh. Employees were friendly and attentive.
Just like the one on the Westside of Charleston, they are SLOW AF with serving their customers FR. No sense in it honestly.. there's two registers and they always just using one of them🤷🏼😐🙄😠WTF..
This is a great wendys, super friendly staff that respects veterans and super fast! The food tastes good like most wendys do. Highly recommend this is the place to go for a quick bite down here. Thank you so much!
Typical good Wendy's. The breakfast sandwiches are made with fresh eggs. Good stuff. All the usual hamburgers, chili, etc. Clean place. Lots of parking. Drive through also. Staff was okay.
I really liked this place all things considered. It's new construction and interesting - has an ordering kiosk in the seating area as well as the traditional order at the counter. If you haven't used a kiosk before, you should try it out - definitely worth it rather than standing in line. The drinks dispenser is a one font machine - you make your selection from the menu on the panel. Everything about this Wendy's is brand new and leading edge fast service technology, and Wendy's makes a pretty good job of it.
The place has a good, easy to use parking lot, all the restrooms were spotless, everything handicap accessible, and the staff very friendly and helpful. All in all, one of the better fast food establishments I have been visited in a long time. Highly Recommended.
The fries were hot and fresh.... delicious
I loved it from my first visit. Fast service, reasonable price and great taste. I will recommend it.
It was a Sunday at a downtown restaurant, so I imagine it was slow, but man, the food was bordering on returnable. They were out of several items, but they were getting a truck delivery while I was there. Asked for regular nuggets and got spicy instead, but the chicken sandwich was decent enough. The fries didn't get finished... Moral of the story? Coulda been worse...
Wendy's has some pretty good food it's definitely not as good as McDonald's but it's it's still good I don't recommend getting their french fries cuz they're always cold and Limp no matter what time you go and don't have any times you ask them to be hot laugh out loud
Great staff, Friendly and attentive, the food was fresh and hot as well as the fries!!
Picked up dinner tonight. The soda machine is not working properly and I had to try multiple times to get the touch display to work. I nearly had to ask for help and I've used dozens of these machines. Had three orders, asked for a drink carrier. They didn't have any and once I got home, one of the orders was wrong. I ordered a "number 4" which is a burger and ended up with a chicken sandwich. This seems to be the norm for fast food so can't really say other places are any better.
I'm rating based on a Wendy's / Fast food scale. Stopped in here for a rest in the highway. The place is extremely well run, courteous employees, and had plenty of workers. Food was good, place was clean, and they offered inside dining. Actually rare during the pandemic where fast food is struggling to find good people and provide decent customer service.
Pros: great location in town. Very centralized and easy to get to from either side of charleston.
Cons: sometimes... items are missing from your order
This location is one of the newer Wendy's concepts and it is so much nicer than the predecessor building. All the tables are equipped with USB charging ports and outlets to charge your devices. The drive thru is always busy but the dining room usually has seating. They seem to have sea legs when using the app ordering system, so make sure to alert staff because they don't always know to make a mobile order.
It was very busy, but the workers were so polite and patient!
forgot my frosty with my order but got us our food pretty fast in a packed place
Wendy has great cheeseburgers, chili, and I love the frosties
Lol, Avoid the one in west side and just come here! This Wendy's is best in a four mile radius. This place is yet to mess up my food. My other choice is kanawha City! They are just as good. Followed by South Charleston.
I found the charging port island to be a useful feature inside the restaurant. The outdoor tables had umbrellas which made for a relaxing lunch considering it is a fast food restaurant.
Went For Breakfast Right As They Opened. Used Drive-Thru For Order And Asked For Some Condiments Twice, Didn't Receive, And Had To Back Up And Ask Again. Good Food, Friendly Staff, But Double Check Items Before Leaving.
Food is so well made I keep going back. Burgers and spicy chicken are fantastic. Baked potato was great. Pub fries were excellant. Just a little on the small size. Over all a great meal for the price.
There are some questionable managers at this store, but the food is decent and maybe one day it'll feel a bit better atmospheric wise.
My order is always correct and these people MOVE. Being downtown, this Wendy's gets a lot of lunch-traffic. But you couldn't tell that by the amount of time you wait in line. They manage to get you through that line super fast and it is always appreciated!
Great food and fast service with great attitudes. My order was wrong but they fixed it no problem
I had hot fries !!! 😁
service was good dinning room could have used some cleaning,,, mostly around the drink area
It's a typical Wendy's. You have a 50/50 chance of getting hot fries ... when they are hot they are really good. Frostys are thick so you need a spoon, don't grab one for the road and think you can drink it with a straw while driving. But everyone knows that ... it's a Wendy's.
I visited on 2/7/18 And let me say I was a happy Customer. I only went to the drive-through but the service was great the food was hot. My crispy chicken sandwich was really crispy and not soggy. The parking lot look clean and well kept. If I'm ever back in the area I will stop again.
This modern Wendy's is fast, friendly and clean. The interior layout, though modern, is too tight - much different than the spacious previous store.
But hey! It's fast food. You wanna sit and talk for 4 hours go to Star Bucks. :)
Newly renovated, and actually seems to have thought through their COVID protocols. However, I think they should be making better use of the kiosk for ordering - you don't know it's there until you've already ordered.
This has happened several times. The service is great. The problem is that I order a number 1. The picture has lettuce, tomato, onion, cheese, and looks so appetizing. Then disappointment when I unwrap the burger. It had one tiny piece of onion, small piece of lettuce that didn't cover half of the meat. Then there it was a small sad bit of tomato.
Hit it at a good time. The burger was loosely wrapped and therefore not quished, the fries were hot and crispy. I think four stars is stellar for any fast food place.
Accommodated my group of 30! Excellent service. Nice and friendly! Modern style/clean.
The kids love Wendy's, and Mom and I dig the prices. I still can't understand how they make a profit on the four for four meals. The location in Charleston WV is oddly placed, but the service was awesome and the food fresh.
Much improved since the new building was built, a few different faces on staff and thier nicer too. I normally dash thru the drive through but don't mind going inside either. It's really nice, they took the time and attention to detail on the rebuild, much better than that other place across the street from them.
I don't know if these kids were tired maybe or what but the service wasn't good at all. We ordered a Biggie bag meal, a 4 for 4 junior bacon cheeseburger, no tomato and a 4 for 4 junior cheeseburger. The last two one of them had no nuggets, the junior bacon we never got. There were 2 junior cheeseburger meals and the fries weren't fresh. "Management" Please don't work these children until they are ready to drop because I know they can do better. I guess maybe this was just a fluke cause I've been here before so this was a first for me. ( all the mistakes )
These employees here were SO polite and helpful when I needed someone there for me most! I won't go into full detail here but sometimes people just need someone to care. The cashier and manager are awesome! This was yesterday 4/4/19 at around 7-7:30ish PM.
Staff was so-so. They got confused. Food wasn't very good. My daughter asked if we could NOT return to this particular location. Blah.
***Apparently, I didn't learn … went back last night. It was a train wreck from the beginning. I placed the order from the app. The drive-thru clerk found it and told me go to 2nd window. 2nd window asked me to return to the 1st window because my payment didn't go through. I checked my bank account app, and the payment DID process. I would not give them my bank card. They found it, and he said he was bagging up our food “right now.” Took several minutes. When I got home, my salad had the tiny blue cheese crumbles ALL over it, and I ordered without, as I am SEVERELY ALLERGIC! The crumbles were down in between everything as well as melted onto the chicken and other ingredients. There was no scraping it off or digging it out. I had to throw the entire thing in the garbage. He did apologize and offer 2 x $2 coupons for that location only. I gave them to the Parole Officers I work with. I won’t be back. I came to Google to leave a review, and I found I had already given a poor review 4 months ago … I definitely don’t plan on returning at this point!
No complaints. Very efficient and well run.
No ketchup. No lettuce on Spicy Chicken Sandwich
They got the order right in less than 20 minutes. Better than some others around here.
Excellent service went through drvie through the only complaints I have ur double stacker meat is to small just saying
It was a very busy time, but service was good. The store was clean.
Typically decent experience at local Wendy's
I have never got a sandwich this well make from any wendys around Charleston. Burgers should look like this and not look like its made from a "average" fast food place, the lack of care for just how it looks means they are working hard back there to make quality food at a fast pace.
Absolutely the best Wendy's in the Charleston area! I actually go out of my way to visit this one. The manager, Denise is very friendly and always makes sure we leave happy. The shaff is beyond friendly , always a pleasure to stop in and see so many smiling faces...it is rare. The food is always hot and the best. And those rare times when there is a hiccup, it is always fixed! Thanks for a great lunch every single day!!! :)
One of the better Wendy's in town. Never had a hair in my food at this one and they don't treat me like I'm silly for having food allergies. Modern structure too, very nice.
This Wendy’s slaps. Fast service. Good quality chicken and veggies for the South West salad. The burger and chocolate frostychino were also good.
Fast service at the drive thru. Order was accurate. Wendy's seems to have the best food of the big burger chains.
The staff and management are so friendly, they waited a hot minute for me to order, and still gave me another free drink and waited for me to finish my meal before closing up the lobby. Great food too
Wendy's has Strawberry Frosties now! They are really good too
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Service was slow, however my order was accurate and hot and the window representative was friendly and respectful.
It was a Wendy's. Not bad, not great. But they forgot our fries. Shame on us for not checking the bag in the parking lot.
Very clean along with fast and friendly service.
I always have great experiences here.. whoever runs this place does it right
The employees were nice just needed some maintence.
Sometimes the service is a bit slow. Food is not consistent in quality. Sometimes it's really good and sometimes it's just ok.
Wasn't a long wait in the drive thru and the service was great and I noticed the windows were nice and clean let's me know it's a safe place to eat at 👍👍👍👍👍 …
Hot and fresh. Best burgers in the business. Fast service too.
Wendy's in KC was good it's Wendy's and my food was hot and I are it all. Lolnkt much else to say about fast-food. Im just happy when they get it right and it's edible, honestly!!abdtbat goes for all fast food joints
Food is great if it doesn't have cheese on it. I felt a little leary in this store.
Asked for BBQ sauce and didn't get it cause whoever took order did not put on order and I didn't get a napkin.....however food is always good and fast. I go there about 3 times a week
I love this place a very nice n friendly workers. Always willing to greet you with a warm n Humble personality. Good work keep the great work up.
Always fast, friendly service and fresh food. Have never been inside but the driveway is always quick and efficient with little to no wait.
Most times this Wendy's is decent. Never had any bad experiences. The Drive Thru is well run. It's cheap.
Grilled chicken sandwich is very good. It was fresh and hot off grill. I love Wendy's fries as well.
I love this Wendy's forever and always they are always so kind and polite.. They have the best staff there and my orders are always ready hot and fresh
Food was prepared quickly and was hot and fresh. Staff were friendly and helpful. Restaurant was clean, but needs an update.
Quick, fast service.
Forgot my sweet and sour sauce. Good food nice staff though.
Almost always fresh food. Drive thru can be a little slow at times. Prices are good.
My experience at this location has more than nit been great!!!
Too many people standing around talking to each other to get the order right, or maybe since it is only dthe drive thru they don't care.
Friendly employees but food needs to be fresh not dry and old
This is probably one of the better Wendy's I've ever been to I like it very much the food was hot and ready as soon as I got there it was nice very very nice
I like Wendy's because it's inexpensive and I can get free senior coffee and they have comfortable seating and the employees are very helpful and friendly
Visiting from Florida. Friendly staff at both windows and food was very hot and fresh.
Good food
Staff was kind & respectful. Food was good, all orders were correct & food was fresh.
Great atmosphere, Friendly staff, Quick service, and real good food.
They were getting slammed by a local convention at the time, but the staff was still friendly and prompt with good food.
its fast food that's over priced
This Wendy's has great employees and wonderful service. Best group of workers and best service available!
Junior bacon is the best value if u are wanting a sandwich on budget that actually had lettuce and tomatoe.
The 2 for 5 that's a deal, my burger was hot and juicy great job on a busy lunch
Very good burgers and Fry's as usual. Clean dining area and restrooms.
It's a fairly busy place but they do keep it decently clean and the service is alright
Wonderful service, food was hot and fresh and minimum wait time
Love Wendy's however they been slow.
Drive thru, food and service was good.
The young woman was very helpful in serving my needs as a cashier, she was knowledgeable about the menu.
had chicken nuggets. they were good. service a little slow.
Sometimes you get good service sometimes not, the food is usually fresh.
It was okay my burger was coming dry
Food came out super fast, and the location is very modern.
Quiet and clean. The girl at the counter was very sweet. I wish I could remember her name.
Fast and friendly service, food was hot and delicious at this branch
Decent food, poor service.
They don't have spicy nuggets anymore other then that good places to eat
Love this Wendy's always have y'all have great food and y'all make me feel welcome
Great staff and food. Loved the fish sandwich and senior coffee
It was Wendy's, it was good.
One of the best Wendy's around
The workers seemed to want to keep things clean. Parking is tight when I was there at lunch, not helped by the drive through line.
We sat outside and ate inside was too cold but we were eating Frosties after all lol
The people are so nice the restaurant is so clean the food is great
This location is not open til midnight. It is the best Wendys in Charleston though. :)
It is what it is...went through the drive through they messed up the order a wee bit.
Nice friendly people work there and food tasted good.
Good food! Great workers! And clean place.
Nice friendly clean atmosphere with speedy service
Super quick, friendly service!
Very clean and courteous staff and of course great food
Love Wendy's there deals are amazing and fresh food fast and convenient
Amazing fries!!
Service was great. Place need cleaning.
Slow my food was wrong and the employees have horrible customer service
Grab a frosty before car show. Clean and friendly.
Had to met Boo and eat so it's going to be a Good night on Jun/8/18
Oh yeah this is a great Wendy's better than the other ones I've tried
Hot food & fast. Even got $2 off my meal with a coupon
Great drive thru service and good food
Didn't go thur drive thur. Just sat in the car in the parking lot.
Okey you caught me... I was there for the chocolate frosty. YUMMY
Love the sausage egg and cheese croissant
Good burgers, but just like every other place the price is getting prohibitive for this market.
Order was correct staff was friendly and quick.
Clean, cool atmosphere, order stand or cashier,pick up,Wi-Fi
Great food, fast service & nice atmosphere.
Overly greasy burger if your ordering after 10pm since they are made to order
Good food nice place to be has a place to sit outside.
Love me some salad. Always nice staff
No longer a fenced in hole in the ground.
Best fast food restaurant across the globe, if your scared to try our towns locally restaurants then go to Wendy's
Staff was nice, food was hot and fresh and fast
The food was hot and fresh
Always good. Fries hot and drinks refreshing
Great Store. Excellent fast friendly service.
Clean, modern, fast service, accurate order.
Great food tasty warm chili go taste a bowl
Love this Wendy's . I wanna meet my first ex wife here
Was a busy weekday lunch time either short handed or inexperience caused slow service.
Kids like the kids meals better than McDonald's
The Baconator chases my munchies away with ease. Every time.
Great fries and the Frosty Jr. is the perfect size.
Didn't have lunch there line to long
It was late, and they forgot our fries. Too late. And tired to go back for them.
Fairly fresh salads. Dining room was clean
Decent service time. Dirty dining room.
Always good and great employees
Best staff I expirienxed in a very long time
Nice employees,fast service, good food
Good food, clean environment, and friendly workers
Wanna eat over priced food? You'll love it
The 4 for 4 perfect amount of food for someone who wants a light meal
Tried the barbecue double cheeseburgers. They are awesome!
Love Wendy's, they support Our President
Fresh food and friendly people and clean.
Barb did great with my interview
The senior drink is free with a meal. Don't forget!
Can't beat a Dave's classic
Awesome food, awesome staff, masks on!
Love the new breakfast sandwiches
Just great thank you for your service.
Nice location. Had a good experience
Great service great food!
Got my orders mostly correct.
Good food good people enjoyed it
Great staff, good food.
Fresh burger and clean place
Electrical outlets and good food.
Oh yeah triple deckers are yummy
Try the order kiosk in the back of the store, and skip the line.
Its always good .
It was extremely hot and the place is very small.
Good meal and good prices
Love it I've never had a problem
Clean, remodeled, easily accessible, caring people.
Their prices are just getting too high for me anymore.
Clean and very friendly service
The food filled me up when I needed it to.
Fast food pretty much sum it up
I got a bj in the drive thru
Newly remodeled, clean, quick service.
One of the new rebuilt Wendy's. Kind of cramped.
Completely satisfied with the service and meal.
My food was not prepared right
Clean, bright, awesome customer service!
Fast sevice
Need a top notch manager for a year.
Great service kind staff 👍 …
Nice atmosphere, good food
Always Fast and Friendly Service
Friendly and fast service.
A good place to work at an eat at to
Fresh food, great service
Very clean thought it's Chick-fil-A
Best Wendy's in Kanawha county
Always got Baked Potatoes
Best fast food burgers
Cheap prices,great service
Always efficient, fast service.
The breakfast baconator is awesome.
Good deals, good employees.
Nice and friendly place to eat
Not too bad for a Wendy's
Food is always fresh
The choices on soft drinks AMAZING!!!
Good food. Friendly people
Not my favorite
Dave's double burger ummmmm
Good food Friendly people
The staff was great
Cookies are delicious and gigantic.
Only Wendy's I got too
You got to have a frosty!
Always fast and good.
check your order before leaving
Great food quickly
Good place to eat
Great service.
Decent burgers and salads.
Fast, friendly, fresh, and clean
Fast survice and clean.
Fast, Friendly Service 😁 …
It was fast food.
Live me some thus food right here
good eats
Breakfast baconater. LOVE IT!!!
Good food, fast
Good stuff and fast
Good food
Speedy friendly service
Great service
Good food
Great food!
Fast friendly service
Good food
It's a Wendy's. Nothing special.
Always good food
So good
Best fries
Very fast service
Always a treat.
Good food
A stand by for fast food.
Fish and pub fry's.
Great food.
Good service and food
Best Store in the Chain !!
Because it's a burger place
Fast!
Friendly, Fast and Accurate!!
Just a typical Wendy's
Loved it!!
Love the new look
Love there food
Very Friendly staff
It was ok
Good!
Everything was good
It was good.
Good burgers
Great service
Loved the food
Friendly
Good service!
Always fresh
Good frosty.
Friendly
The 4 for 4 was on point 😏 …
Nice and clean
Always great food & great service at Wendy's! 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁 …
Ok
Fast and quick
Ok
Food is good
Great
Dirty chunks in tea
fast
Always great
Decent burgers.
Great food
Good clean
Yummy
Excellent chilli
Very clean
Love the frosty
Awesome food
Staff was rude
Good people
Okay
Food for fuel.
Great staff
Food
It was relaxing
Ok service
Cheap
Good burger
Quick service
Tenders
It's a Wendy's.
Friendly employee
Great place
Good place
The new sandwich
Typical wendys
Nasty food