Reviews of KFC. (Restaurant) in Charleston (West Virginia).

KFC

426 Reviews

175 Comments

Restaurant

Chicken restaurant

741 W Washington St, Charleston, WV 25302, United States

Description

Information of KFC, Restaurant in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of KFC

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of KFC

Michele Jonjock

The staff was very polite and the food was hot and fresh. Yummy!

Glen Hefner

Service quality has been declining at this location. Orders are consistently incorrect. I think it may be a management issue more than an issue with employees. However, I think listening skills need to be addressed and worked on by all members of the staff including management.

Shawn Hall

It seems like the employees doesn't have the direction needed to keep things running smoothly. Two breasts, one juicy and one dried out. Had to stand at the counter for 5 minutes and turned around and asked an employee if anyone was working, he went back and called the crew up front.

morgan Johnson

It's ok... Chicken was a little underdone for my liking but it wasn't raw. Spicy Mac and cheese was amazing but it definitely packs a punch.

chris hicks

Seems to always have something out of stock and nothing ready. But when you finally do get it it's well cooked. It's a thing of where you want the food to be ready, as it is called fast food. The question is are you willing to wait at a drive-thru for hot okay fast food that's not so fast.

Alice M

Had 14 orders for our staff here at Charleston Cut Flower Co. Service was fast & food was great. Thanks so much Crystal . You guys rock !!!!

Amar Thurman

I’ve been going to this KFC for over 3 years off and on due to poor customer service, and I can honestly say that it’s improved. There’s this one particular lady that works there whose awesome! No matter when I go if she’s there she is always so polite and helpful. I don’t know her name but she’s a black lady and she’s not from here you can tell by her accent. She’s a pretty lady too so that helps as well. Her customer service is on point. I hope she’s still there. I’ve been to other Kfc’s but nobody has ever come close to the treatment she gives. Thank you to the west side kfc, for hiring that young lady! I will continue to go back there.

Terry Stone

The staff was very helpful and the food was excellent. They provided a freshly cooked set if tenders.

Jef Kaplinger

We eat in here about once a month. Never had any issues with the food, its always good!. However my 4year old fell over a rug they had and ended up in the E.r. management was nice at 1st the avoided our calls and would not call back when they said they would..

Terri Proctor

I just want to say thank you so much to the staff that worked late night on Wednesday Sept 30th. I order a very large order through grubhub to be delivered last minute after funeral. The food was amazing everyone enjoy it and the staff left a note of sympathy for our family. Again thank you guys so much!

Sean Hyde

Drive through was fast and efficient, customer service was friendly, but food quality was on the low side for a KFC. About half of our food seemed like it was old and stale.

Shelia Williams

Walked inside to register. Not busy at all yet waited couple minutes to give order. One girl walking around (like in a daze) carrying bottle of Pepsi, then she walked over to table employees normally sit at. I went to self service for a Pepsi drink. All carbonated water came out. Employees advised they knew, yet ... I then decided on sweet tea ~ almost no sugar. Yuck!! Debating whether to return here or not!?!?

Katrina Smith

This is literally the best KFC I've ever been to! They staff is super polite and helpful! The food was delicious and the price was great!

Betty Cornell

Lady was very friendly and explained to us why the dining room was closed the only thing I did not like we could not set down and eat it was about CLOSING time

Beth Fridley

Sat in line for 25 mins after i ordered. 10 hot wings.....food good. Not sore why took so long. I expect 10 min waoit for hot wings but 25 min....a bit much. Just might have been a baf day. Usually right on it.

Nina Higginbotham

Its ok. Depends when u go if u go at night u the chicken looks play food under cooked or over cooked and usually has flour all over it. Or its burnt. Its like they all high trying to cook and messing it up

Bruce Jones

They need management that can train employees and motivate them enough to want to stay. Every time I go there, I see all new employees. . The food is delicious though.

Ericka

Food is usually pretty good. Staff is friendly, but you've got to watch them, & Always get a receipt if paying via debit/credit card.

Tilajha Williams

The people that work there are so nice and I like to go there and eat all the time because I just live up the street.

Melissa Lucas

Under new management and it's made a total turnaround!! Great service, friendly workers and the food was fresh and delicious! Great job!

Amy Loring

It's always good! The people that work there are always friendly and kind. The only thing I miss is they don't do the chicken livers there anymore. I can only get them at the Kanawha city store.

Myndee White

My work is a great team of coworkers and I love my job here!💯 …

Richard Clark

Great service good food quick drive-thru disappointed didn't have barbecue or baked beans everything else was good

Robin Bell

Most all the KFC's I've been inside of are dirty. This is a very clean store. The food is always hot and fresh. The employees are always nice and prompt with the orders.

Elaine Wiley

A little slow, but good food and friendly service!

Sean Rose

The food was excellent and the staff was very polite and clean. The restaurant itself was extremely well maintained and clean itself.

Lisa Edens

Very slow service.

Kayla Bryan

Love the food and employees such a great place to stop buy and spend my hard on cash at keep it up kfc

Mistie Lynn Garrett

Cool place good good friendly staff clean place as well for the Westside of charleston my favorite side from the Eastside as well love both sides of Charleston Baby

kenny Johnson

Was quick and hot

Paul White

They were busy but they moved the drive thru customers very quickly. The mashed potatoes and brown gravy are the bomb!

James Gill

West Virginia great places in West Virginia give me a half and half if you see me just offer anytime thank you Southmoore will not let any of my truck going up there to check on me I have no one that cares love this world and all that's in it.

Roger Ray

Now this is some good food especially the crispy chicken it's just wonderful people are so pleasant the employees know what to do it's clean everybody gets along what more could you ask for

Algred Garland

The young lady that waited on us and took our ordered very pleasant very patient she was very busy and she handled herself very well I was very pleased with her service

Samantha Michaels

Good to the last drop.

Angelia Parks

Love the chicken littles

LaTaesha Parrish

Food fresh and tastes great. Wait time is longer than expected. Friendly staff!

jessica Scarbrough

Have had better kfc in my home town. The chicken was dry and old. They also close at 10 and online it says they close at 9.

Rob Wheeler

Friendly staff, Top notch manager. Always very clean and food is always great !

Julia Shanks

Very friendly and helpful

Jeremy 'Zilocke'

The BEST fast food chicken in the area. And whoever created the Famous Bowl needs a statue somewhere!

Akasha (The Black Barbie)

Completely fascinated so overwhelmed by the politeness and kindness of the staff the cleanliness of the store and the professionalism of the management team .We will return again.

Poetic Minerals

Nine out of 10 times that we could go there the food is usually freshly cooked.

Dean Kinder

Make sure your order is correct.

Shelia Williams

Pulled into their parking lot between 8-8:30 pm anticipating dinner. They were closed. Very disappointed.

Lil Red

By far the best KFC I’ve been to in the state of WV. Polite staff, and delicious food.

Robert Huffman

Great fresh chicken.Love the potato wedges.Always friendly service and always clean.Best KFC around.Best fast food in town.Some of the best food in town

that one chick

Fast service, wonderful employees, beautiful store. All around wonderful

Lisa Bailey

Very good food, very nice and clean. The employees are very friendly.

Stacey Green

Fast service, good food. Decent prices on meal deals for whole family, new menu items

Tina Kessinger

Kfc's food is great for when you want something different than having the same thing over and over my grand kids could eat KFC's chicken every day if I could afford to eat here every day not I dont

Shauntae Anderson

The food was hot. The staff was very helpful.

JAMIE BALDWIN

Good service, good food .. I am hungry, Lets eat🍗🌽 …

Jd Beckner

Usually food is decent. Been to this location several times and was told they had everything but chicken.

Tammy Fridley

They forgot my biscuits in my family meal!! Other then that the food and service was good.

Mary Ashby

Clerk was snippy. Food was more greasy than usual. Still hit the spot though!

Sasha Parsons-Shifflett

Came through and got a GIANT MEAL and they were amazing and understanding!!

Roger Hartley

Good service, good food .. I am hungry, Lets eat

Sue Crawford

The food was good. They need help!

Kenneth Brown

Fast and efficient drive thru. The staff was polite and courteous.

Michael Flowers

Place is clean, quite and get your food ready

Michael Mims

Normally love their chicken bowl with mashed potatoes and corn but last week wasn't that great

Theresa Norwalk

The food is good and the casheir was friendly but not very informative

Pattie Elder

Quite clean,food was hot, no coffee, no milk,employees were friendly,stingy on butter, and sauces,,

Faith Burgess

Service was fast and the employers were very nice.

Lisa Mcdonald

We are big KFC fans.. fast friendly service everytime..

Angie Stone

Great service, the food was fast and delicious.

Shannon Hoffman

Food was good staff was friendly

Savannah T

Overly priced but still ok. I usually only eat here when I have coupons.

Randy Witt (TheWVhunter)

Newer store. Good food. Friendly Service.

Aaron Byrd

always a good chicken sandwich

tanya kelly

Love they famous bowl. They make it just the way I ask them to.

Eric Lauerman

Grat chicken if you are not in a hurry 20 min to get my food

J Martínez

Fast. Fresh. Friendly. Clean. Cheap!

Gerald Adams

Friendliest staff of all the fast food places around.

Larry Stamper

Decent food, a little runny with the cole slaw

Lisa Vance

First time at this location. They were friendly and the place was clean.

lydelle jackson

Its was the best KFC experience I ever experienced.

Tomt

Was ok but did not have what I wanted...

Deborah Mc Dougall

Good friendly people and great chicken.

Charlie Thaxton

The grease was dirty and the food had a bad taste

Zina Turner

Good food. But if you have a problem with MSG...

Brenda Keiffer

Fine place to eat a mesl & excellent food!

Timothy Wilmer

Really good crispy chicken, friendly atmosphere.

Cindy Van Meter

Chicken is not my favorite food

Jesus

Just a bit slow and seems to close far earlier than the most of locations

Sunshine “Sunshine” Smiles

Delicious $5 deals Mon Tues and wed

Melinda Green

Quick, friendly service and a great meal

Don Harper

Left out a side then when I called let me on hold 8min.

Ronda Kiser

I have to put my chicken in oven when I came home, it was slimy

Linda Payne

Love the chicken livers, food is always gresh

Linda Garnsay

Friendly staff. Great food.

Kantrell Mcleod

Food was cold today

April Weaver

Love KFC, just a little slow though.

Sheryl Martin

Fast service and friendly people

Frederick Cole

It's not Chick-fil-A but it ain't bad

Velvet Spencer

I have always love their Chicken.

Jazmel Cochran

A great place to eat with your family

Tammy Cochran (MARRIED RAYMOND C.)

Poor speed cold food

Russ McDaniel

Great Food, Wonderful staff

Alfred Jones (A J)

Prices to high for the quality of food

James Terry

Great customer service awesome employees

Torrey Watkins

Great place to eat

Katherine Fiederer

Very friendly crew members. Fast service.

Samuel Christie

good. location, service , price . good. lunch spot

Sonny Boy

Pot pie was really good

James Earley

The food was hot and fast

Kenneth Weese

Spicy chicken sandwich is the way to go

Clinton Kincaid

Cooked fresh and super friendly!

Leslie Murray

Great service ! Firendly staff .😁 …

Kyd Cain

They managers are wonderful here

Sandy Guidroz

Love the food and the prices

David Deel

This is my place for good food

Allen Ladriere

Love the dark meat chicken... Old style!!!!

Paula Bails

Good food and fast service

Gail Henderson

Great chicken warm tasty meal to eat

Erik Larson

Awesome KFC 10 out of 10

Beverly Scott

Love it .good service

Velvet Spencer

Love their chicken meals

King Charles

Food and service is AWESOME

Allen Toler

It's a nice KFC.

K J

Food isn't always fresh

dark art

Great food and service

Robin Phillips

Hot food

Randy Witt

Nice newer store.

Tanga Nichelson

Love their chicken

Joan Good

very good

Tim Thomas

Great chicken good people

Robbie Keen

Fast and friendly.

Janis Harris

good food

Allen Fleck

Good eats

Nathaniel j Neal

Hot food

Woodie Cooke

A little below the average KFC

Andy Ray

Good basic food

Tom huffman

Was very good

babytea

Food was hot..

Vyn Davis

Good food!!

Greg Bailey

Its good

Natasha Kiewra

Love KFC

Sabrina

Was ok

Tina Canterbury

Love it

Sara Burdette

Food was cold

Autumn Johnson

Amazing!

Scott Vance

The food was on point!!

Johnnie Gavin

Great Service

Neal Haynes

Food was good

Angelina Maria “Kittin Firecracker Midget” Rodriguez

Great place

Sam Miller

Good service

Angelina Maria Rodriguez (Kittin Firecracker Midget)

Yummy

Rick Wiley

Washington st West KC

RAM JET

Best chicken in town

Chuck Sharp

Love it

The Mitchell Family Reality Show Tv

Great food

Lynn Lowe

Good experience

janet taylor

Omg

Kosh Shan (Josh)

Good

Gregory Conn

Fast service.

Pretty boy Black84

Uk

Curt Lively

Great food

Jennifer Knuckles

Love the food

Samuel Ranson

Good

Vernell Williams

Good

Michael keoghan

Roll was stale

Michael Sizemore

Good

Angelia Shivley

Hood

Jody Ball

quick service

mani harrah

Mmmmmmm chicken

Tina Cheslog

Yummy food.

Ron Jones

Love that chicken

Callie and Tyler Stapleton

Chicken is awesome

Ronald Godbey

Convenient..

C. Eric Lively

Love KFC !!!

Amber Lucas

Chicken over cooked

Bill Rader

KFC goodness!!

samantha gilmore

Ugh

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